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What is a police communications operator and how to become one

Updated January 8, 2025
2 min read
Quoted expert
Jill Myers
There is more than meets the eye when it comes to being a police communications operator. For example, did you know that they make an average of $19.06 an hour? That's $39,636 a year! Between 2018 and 2028, the career is expected to grow 4% and produce 3,600 job opportunities across the U.S.

What general advice would you give to a police communications operator?

Jill Myers

Director of the School of Law Enforcement and Justice Administration

The more skill sets you have the better prepared you will be for future advancement and salary increases. Having a solid education, a bachelor of science degree in criminal justice and a masters degree will sometimes result in increased wages. Having federal certifications and competencies will enhance your opportunities and create potential marketability for your career. It is always a great skill set to have people skills, communication in both written and oral formats. It will enhance your ability to explain yourself in court, in the warrants one prepares, and with dealing with the public in all circumstances from victims and witnesses and suspects, to legislators, the funding sources like mayors and city council and the public at large.
ScorePolice Communications OperatorUS Average
Salary
3.1

Avg. Salary $39,636

Avg. Salary $59,228

Stability level
10.0

Growth rate 4%

Growth rate 0.3%

Diversity
6.2
Race

American Indian and Alaska Native 0.72%

Asian 0.90%

Black or African American 9.14%

Hispanic or Latino 11.11%

Unknown 6.00%

White 72.13%

Gender

female 71.90%

male 28.10%

Age - 38
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 38
Stress level
10.0

Stress level is very high

7.1 - high

Complexity level
4.9

Complexity level is intermediate

7 - challenging

Work life balance
8.7

Work life balance is excellent

6.4 - fair

Police communications operator career paths

Key steps to become a police communications operator

  1. Explore police communications operator education requirements

    Most common police communications operator degrees

    Bachelor's

    48.6 %

    Associate

    24.5 %

    High School Diploma

    15.5 %
  2. Start to develop specific police communications operator skills

    SkillsPercentages
    Computer Aided Dispatch17.13%
    Dispatch System6.29%
    Two-Way Radio6.04%
    CAD5.68%
    Computer System4.66%
  3. Complete relevant police communications operator training and internships

    Accountants spend an average of 3-6 months on post-employment, on-the-job training. New police communications operators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a police communications operator based on U.S. Bureau of Labor Statistics data and data from real police communications operator resumes.
  4. Research police communications operator duties and responsibilities

    • Manage busy company switchboard, operating PBX or private branch exchange systems to facilitate connections.
    • Screen, train, test, and certify operators to gain access to LLETS and/or NCIC.
    • Supervise telecommunication operations and reinforce the confidentiality in telecommunications.
    • Perform monthly inventory and destruction of COMSEC material while maintaining strict accountability standards.
  5. Prepare your police communications operator resume

    When your background is strong enough, you can start writing your police communications operator resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a police communications operator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable police communications operator resume templates

    Build a professional police communications operator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your police communications operator resume.
    Police Communications Operator Resume
    Police Communications Operator Resume
    Police Communications Operator Resume
    Police Communications Operator Resume
    Police Communications Operator Resume
    Police Communications Operator Resume
    Police Communications Operator Resume
    Police Communications Operator Resume
    Police Communications Operator Resume
  6. Apply for police communications operator jobs

    Now it's time to start searching for a police communications operator job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first police communications operator job

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Average police communications operator salary

The average police communications operator salary in the United States is $39,636 per year or $19 per hour. Police communications operator salaries range between $28,000 and $55,000 per year.

Average police communications operator salary
$39,636 Yearly
$19.06 hourly

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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