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Best police dispatcher certifications
Police dispatcher certifications allow job seekers to demonstrate their competency as an police dispatcher to employers. However, not all police dispatcher certifications provide the same value for job seekers.
The best certifications for a police dispatcher are Emergency Medical Dispatcher Certification (EMD), Emergency Medical Dispatcher, and Emergency Police Dispatcher Certification (EPD).
Below is a list of the best police dispatcher certifications. Obtaining an police dispatcher certification will give you a leg up when you apply for jobs and increase your potential salary.
7 best certifications for police dispatchers
| Rank | Police dispatcher certification | Organization |
|---|---|---|
| 1 | Emergency Medical Dispatcher Certification (EMD) | IAED |
| 2 | Emergency Medical Dispatcher | APCO |
| 3 | Emergency Police Dispatcher Certification (EPD) | IAED |
| 4 | First Aid, CPR and AED Instructor | NSC |
| 5 | Public Safety Telecommunicator I | APCO |
| 6 | Communications Training Officer (CTO) | APCO |
| 7 | Commercial Driver License (CDL) | FMCSA |
7 best police dispatcher certifications
1. Emergency Medical Dispatcher Certification (EMD)
The Emergency Medical Dispatcher (EMD) has been recognized as an essential component of effective EMS systems. Proper and timely training as well as a sound medical protocol are what help EMDs deliver quality care to the calling public with emergency medical needs.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
2. Emergency Medical Dispatcher
This course is based on the NHTSA National Standard Curriculum for EMD. Completion of the APCO Institute Emergency Medical Dispatcher course means that the student has met all of the requirements of the National Standard Curriculum - an important point for states that require compliance with the national curriculum.Topics covered provide the student with the knowledge and foundation to answer calls for emergency medical service and properly prioritize the response. The course also provides the student with the knowledge needed to convey proper pre-arrival instructions to the caller when needed.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
3. Emergency Police Dispatcher Certification (EPD)
The newly developed PPDS™ brings the science of structured call processing to the world of law enforcement. Completion of this course provides students with confidence to begin using the protocol on-line in the busiest of communication centers.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
4. First Aid, CPR and AED Instructor
Knowing how to respond to a first aid or CPR emergency is one of the most important skills a person can possess. The Standard First Aid, CPR and AED course meets the OSHA requirements and is your tool for training employees or the general public on the latest skills, techniques and expertise in life-saving procedures. The practice and feedback of using related skills in a realistic situation is integrated into the actual teaching experience.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? No
- Renewal required? No
5. Public Safety Telecommunicator I
Training modules include:Introduction to Your New Career (roles and responsibilities of the position)Interpersonal CommunicationsTelephone Communications Techniques: Call ProcessingTelephony - Traditional TechnologyTelephony - Emerging TechnologyTelephony - TTY TelematicsComputer Aided Dispatch & Related TechnologiesRadio Communications TechniquesRadio TechnologyCall ClassificationNIMS Incident Command SystemLiability IssuesPreparing for Your New Career (stress management)
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
6. Communications Training Officer (CTO)
Practical exercises used throughout the course support the knowledge gained in lecture and demonstration. The course is available live or from the APCO Institute Online. If taught by your own APCO Institute-certified instructor, it becomes an economical way to certify your trainers. The instructor version includes a CD with PowerPoint files to enhance the learning experience and a pool of scenarios to use in class, as well as all the samples that students receive.Topics include:CTO Roles and ResponsibilitiesApproaches to Training Liability The Adult Learner Communicating with Your Trainee CTO Program Overview Performance Evaluation Daily Documentation Objective vs. Subjective Comments
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
7. Commercial Driver License (CDL)
The Federal Motor Carrier Safety Administration (FMCSA) is the agency of the U.S. Department of Transportation that is responsible for establishing standards for Commercial Motor Vehicle (CMV) operators, including the Commercial Driver's License (CDL). The minimum national CDL testing standards and licensing requirements established by FMCSA are administered by state driver licensing agencies when they issue a CDL. You are required to obtain and hold a CDL if you drive interstate, intrastate (within a state), or for foreign commerce and drive a vehicle that meets any of the classifications of a CDL. States develop their own tests which must meet the minimum federal standards, but which also may have standards unique to the state. To get a CDL, first you must get a commercial learner's permit. States can only issue learner's permits and CDLs to drivers after they pass knowledge exams and skills tests. You have to pass the CDL knowledge and skills tests for the class of license and type of endorsement required to operate the type of commercial vehicle you plan to drive. And, you have to take the skills test in a vehicle of the same type as the vehicle you plan to operate. For a quick reference of CDL Classes, see the CDL License Matrix.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 4 year(s)
What is the best certification for a police dispatcher?
The best police dispatcher certification is Emergency Medical Dispatcher Certification (EMD). The Emergency Medical Dispatcher Certification (EMD) is awarded by the International Academies of Emergency Dispatch. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this police dispatcher certification:
- To become a certified Emergency Medical Dispatcher Certification (EMD), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every 2 year.
What are some of the most in-demand certifications for police dispatchers?
The most in-demand police dispatcher certification is Communications Training Officer based on all active job postings. Having this police dispatcher certification will give you access to more police dispatcher jobs with higher salaries.
The most common combination of police dispatcher certifications include: Emergency Medical Dispatcher Certification (EMD), Emergency Medical Dispatcher, and Emergency Police Dispatcher Certification (EPD).
Online courses for police dispatchers to earn certifications
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