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Police dispatcher vs fire dispatcher

The differences between police dispatchers and fire dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a fire dispatcher has an average salary of $37,441, which is higher than the $37,402 average annual salary of a police dispatcher.

The top three skills for a police dispatcher include computer aided dispatch, patrol and CAD. The most important skills for a fire dispatcher are BLM, computer applications, and computer aided dispatch.

Police dispatcher vs fire dispatcher overview

Police DispatcherFire Dispatcher
Yearly salary$37,402$37,441
Hourly rate$17.98$18.00
Growth rate4%4%
Number of jobs6,9647,959
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 36%
Average age3939
Years of experience--

What does a police dispatcher do?

Police Dispatchers are responsible for assessing incoming calls and deploying police resources using professional judgment. Their duties include answering emergency calls from agencies and the public, gathering information from police systems and call handlers, conducting priority assessments based on vulnerability and risks, and liaising with police officers to determine the logistics of place and time of an incident lodged. They also help facilitate investigations, reassure victims, and maintain accurate incident records.

What does a fire dispatcher do?

Fire dispatchers or call operators are the people you hear when you call 911 or any emergency number. They evaluate your calls to determine whether or not you need the assistance of a firefighter. Dispatchers play an important role in an emergency or non-emergency response. Fire dispatchers provide life-saving medical instructions, send ambulances and firetrucks, and, if needed, police. And yet, despite all the hysterics, these dispatchers must remain calm and collected to get and provide valuable information. A dispatcher must have good communication skills, a high moral character and integrity, emotional self-control, and empathy.

Police dispatcher vs fire dispatcher salary

Police dispatchers and fire dispatchers have different pay scales, as shown below.

Police DispatcherFire Dispatcher
Average salary$37,402$37,441
Salary rangeBetween $28,000 And $48,000Between $28,000 And $49,000
Highest paying CityPhiladelphia, PAGrants Pass, OR
Highest paying statePennsylvaniaOregon
Best paying companyCity of SeattleMayor Ethan Berkowitz
Best paying industryGovernmentGovernment

Differences between police dispatcher and fire dispatcher education

There are a few differences between a police dispatcher and a fire dispatcher in terms of educational background:

Police DispatcherFire Dispatcher
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 36%
Most common majorCriminal JusticeCriminal Justice
Most common college--

Police dispatcher vs fire dispatcher demographics

Here are the differences between police dispatchers' and fire dispatchers' demographics:

Police DispatcherFire Dispatcher
Average age3939
Gender ratioMale, 35.6% Female, 64.4%Male, 36.6% Female, 63.4%
Race ratioBlack or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%
LGBT Percentage17%17%

Differences between police dispatcher and fire dispatcher duties and responsibilities

Police dispatcher example responsibilities.

  • Rout dispatch calls to police, EMT, and fire departments.
  • Dispatch and answer phones for police, fire and ems units to calls for emergency and non-emergency situations.
  • Work with programs such as NCIS/LEAPS, CJIS and IMC.
  • Assist with completion of subpoenas and warrants.
  • Respond to emergency calls and dispatch appropriate police and EMT units.
  • Conduct the operations of radio, telephone, and cad computer systems.
  • Show more

Fire dispatcher example responsibilities.

  • Certify as APCO Telecommunicator and APCO EMD.
  • Dispatch police, fire, and ems to location for resident assistance.
  • Dispatch fire and ems as needed as well as the fire marshals.
  • Check for wanted/warrants using NCIC, ALACOP, and computer generate warrant lists.
  • Perform warrant checks when request through the ACIC and NCIC criminal information centers.
  • Save an infant by telling the mother how to give CPR to the non-responsive infant.
  • Show more

Police dispatcher vs fire dispatcher skills

Common police dispatcher skills
  • Computer Aided Dispatch, 15%
  • Patrol, 8%
  • CAD, 7%
  • NCIC, 6%
  • Law Enforcement Agencies, 6%
  • Dispatch System, 4%
Common fire dispatcher skills
  • BLM, 20%
  • Computer Applications, 16%
  • Computer Aided Dispatch, 6%
  • Firefighting, 5%
  • EMS, 5%
  • CAD, 4%

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