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Police dispatcher resume examples from 2025

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Updated March 26, 2025
6 min read
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How to write a police dispatcher resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in police dispatcher-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

These four steps should give you a strong elevator pitch and land you some police dispatcher interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
  2. Put all relevant hard and soft skills in your skills section.
  3. Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
  4. Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
  5. Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
These five steps should give you a strong elevator pitch and land you some police dispatcher interviews.

Here are example skills to include in your “Area of Expertise” on a police dispatcher resume:

  • Computer Aided Dispatch
  • Patrol
  • CAD
  • NCIC
  • Law Enforcement Agencies
  • Dispatch System
  • Public Safety Agencies
  • Two-Way Radio
  • Criminal History
  • Data Entry
  • Telephone Calls
  • EMS
  • Computer System
  • Communications Equipment
  • Radio Transmissions
  • Radio Systems
  • Radio Communications
  • CPR
  • Police Radio
  • Radio Traffic
  • Background Checks
  • Computer Screens
  • Non-Emergency Situations
  • TDD
  • Non-Emergency Phone Calls
  • Police Reports
  • CCTV
  • Two Way Radios
  • Radio Consoles
  • Computer Equipment

Zippia’s AI can customize your resume for you.

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How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

  1. Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
  2. Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write police dispatcher experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are great bullet points from police dispatcher resumes:

Work history example #1

Cafeteria Worker

International Dairy Queen

  • Greeted customers, server, dishwasher, door guard.
  • Performed financial activities such as cash handling and deposit preparation.
  • Received training for all positions excluding managerial.
  • Worked as head cashier responsible for balancing 3 registers at end of day and prepared the daily deposit.
  • Conducted in a positive working environment Adapted to schedule changes as needed Customer service

Work history example #2

Court Assistant

Costco Wholesale

  • Disposed of garbage, swept And mopped floors at end of shift
  • Helped customers with questions regarding the inventory of Costco.

Work history example #3

Community Services Officer

Scottsdale Community College

  • Designed, planned and assisted with disaster preparedness planning and training, trained officers in First -Aid and CPR.
  • Maintained a peaceful atmosphere on a 204 acre college facility.
  • Maintained constant radio communication; continuously monitor radio for relevant information and respond to all calls pertaining to them.
  • Investigated violations using departmental procedures in accordance with all relevant rules, regulations and laws.
  • Participated in ride-alongs with police officers

Work history example #4

Customer Service Clerk

Walgreen Co

  • Provided friendly, courteous and efficient service to Walgreens customers on a consistent basis.
  • Greeted customers/Provided excellent customer service -Rung out customers -Stocked shelves/ensured cleanliness of the store -Promoted Walgreens card
  • Scanned invoices from Walgreens' distributors and added information to inventory system.
  • Processed returns and exchanges.unpacked items on delivery day and sorted it them based on aisle designation
  • Answered incoming calls from customers inquiring about Walgreens services and products.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Some College Courses in education

Northern Illinois University, DeKalb, IL

2013 - 2013

High School Diploma

2009 - 2009

Highlight your police dispatcher certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your police dispatcher resume:

  1. Emergency Medical Dispatcher Certification (EMD)
  2. Emergency Medical Dispatcher
  3. Emergency Police Dispatcher Certification (EPD)
  4. First Aid, CPR and AED Instructor
  5. Public Safety Telecommunicator I
  6. Communications Training Officer (CTO)
  7. Commercial Driver License (CDL)

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