How To Become A Policy Service Coordinator: What It Is and Career Path

What is a policy service coordinator and how to become one

Updated January 8, 2025

3 min read

Policy service coordinators are responsible for implementing policy changes by providing service to the public and building relationships with important partners. Policy service coordinators can work for insurance companies, where they help customers with their policy coverage. They can also work for the government or nonprofits organizing around a particular issue, such as health policy or tobacco usage. Public policy service coordinators translate government decrees into action by communicating policy changes and monitoring relevant parties to comply with new regulations.

No matter where they work, policy service coordinators need to be excellent communicators to act as a liaison between their employer and the public. They also need to be knowledgeable about their organization's procedures.

Most policy service coordinators have at least a bachelor's degree in political science or a related field. They also need a few years of administrative or customer service experience before taking on this vital policy-related role. Most policy service coordinators earn an average salary of $59,091 a year.

ScorePolicy Service CoordinatorUS Average

Salary

4.3

Avg. Salary $55,533

Avg. Salary $59,228

Stability level

8.0

Growth rate 18%

Growth rate 0.3%

Diversity

4.2

Race

American Indian and Alaska Native 0.64%

Asian 5.33%

Black or African American 9.71%

Hispanic or Latino 18.74%

Unknown 4.74%

White 60.84%

Gender

female 69.10%

male 30.90%

Age - 48

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 48

Stress level

8.0

Stress level is high

7.1 - high

Complexity level

8.7

Complexity level is advanced

7 - challenging

Work life balance

6.2

Work life balance is fair

6.4 - fair

Key steps to become a policy service coordinator

Explore policy service coordinator education requirements

Most common policy service coordinator degrees

Bachelor's

59.5 %

Master's

14.5 %

Associate

11.5 %

Start to develop specific policy service coordinator skills

Skills	Percentages
Public Policy	17.81%
Policy Changes	15.18%
Fact Sheets	8.93%
Policy Development	8.92%
Policy Research	7.43%

Complete relevant policy service coordinator training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New policy service coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a policy service coordinator based on U.S. Bureau of Labor Statistics data and data from real policy service coordinator resumes.

Research policy service coordinator duties and responsibilities

Improve on-line marketing by creating and managing on-line membership database, website, facebook page, and twitter account.
Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
Execute two grants surrounding healthcare policy.
Present OIG investigation process to ASPR management using PowerPoint.

Apply for policy service coordinator jobs

Now it's time to start searching for a policy service coordinator job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

What is a policy service coordinator and how to become one

Policy service coordinator career paths