Project Coordinator
Policy service coordinator job in Columbus, OH
Job Title: Project Coordinator/Project Management Assistant
Duration: 1 year contract with potential extensions
Pay Rate: $26-27/hr
Shift: M-F 8-5pm
The ideal candidate will be responsible for working with the Project Manager to ensure the participation of cross-functional stakeholders in furthering project goals. With organization and prioritization skills, this candidate will organize the necessary pieces to ensure project success.
Responsibilities
Work with Project Manager to develop, drive, and implement project goals
Manage communications and deliverables from all stakeholders for project
Track project accomplishments
Establish partnerships cross-functionally as necessary to ensure project success
Qualifications
Excellent verbal and written communication skills, problem solving skills, and attention to detail
Ability to prioritize and multi-task
Expertise in Microsoft Office Suite
Project Coordinator (Work from home!!!)
Remote policy service coordinator job
Project Coordinator (Work from home!!!)
Duration: 12 months+ contract with high possibility of extension
Pay rate: $28.00/hour
Note:
Remote role, equipment pickup required at Maximus office; return on-site when office reopens.
Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM PST
Remote Training: To Be Confirmed (TBC)
Proficiency Required: Microsoft Project (must-have)
Education, Experience & Requirements
High School diploma, GED, or equivalent certification required.
Minimum 5 years of experience as a Project Coordinator or in a comparable role.
Proficiency with Microsoft Project, Excel, Word, and other standard office software.
Strong transcription skills and knowledge of office equipment.
Ability to handle confidential and sensitive information with discretion.
Excellent organizational, interpersonal, written, and verbal communication skills.
Ability to work in a fast-paced, deadline-oriented environment and manage multiple tasks simultaneously.
Capable of working independently and as part of a team.
PMP certification preferred but not required.
Key Responsibilities
Track project progress and ensure stakeholders remain aligned with deadlines and deliverables.
Build and maintain engagement across teams to achieve project goals.
Ensure all project correspondence meets Client standards (accuracy, grammar, and formatting).
Prepare work summaries, reports, and project readouts.
Document and track lessons learned throughout the project lifecycle.
Collaborate with internal teams to identify requirements, risks, and improvement opportunities.
Adapt to shifting priorities and deadlines with flexibility and resourcefulness.
Proactively identify and implement process improvements for efficiency.
Maintain accurate documentation (meeting minutes, action items, project plans).
Stay current on contract compliance provisions relevant to the project and role.
Follow policies and procedures consistently without deviation.
Perform other duties as assigned by management.
Thanks!
GURJANT "GARY" SINGH | LEAD RECRUITER
Office ************
Title Policy Coordinator
Remote policy service coordinator job
We are in the business of home ownership and are looking for a Title Policy Coordinator who will find a career home with us. This non-exempt role is for someone who enjoys working in a fast-paced, team-centered environment as you will be responsible for creating final policies and/or retrieving previously issued policies to be delivered to the lender.
What you will do
As the Title Policy Coordinator, you are responsible for communicating with internal staff to obtain any information needed to be able to issue and/or deliver a clean policy to our clients.
Reviewing documents for accuracy
Review orders to ensure all requirements are complete
Policy retrieval
Reporting and Shipping
Generate title policies for all orders
Post/scan/ship policies received
Prepare and reconcile monthly remittance report
Respond to all policy requests and inquiries
Request final policies from vendors on workshare files
Additional duties, as assigned
What you will bring
High-school diploma or equivalent
Working knowledge of real estate terminology
Strong customer service focus
Clear verbal and written communication skills
Ability to work in fast-paced environment and meet deadlines
Capability to work both independently and as part of a team
Problem-solving mindset with ability to multitask
Familiarity with computers, including Microsoft and typing (45-60 wpm required)
Excellent written and verbal communication skills
Ability to read, analyze and interpret common technical reports, and documentation
Present information to executive and senior management teams, internal groups and/or clients
If you have transferrable skills and feel like you would be a good fit, please don't hesitate to apply!
What we offer
Competitive payrates based on skills and experience
Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts
Rest and relaxation: Paid holidays and generous PTO based on tenure
Community and Philanthropy: Paid volunteer time
Paid Maternity and Parental Leave
Contribute to your future: 401K plan and robust continuous learning opportunities
Work Perks Program: Access to discounts that help save money in your daily life
Is this the ideal location for you?
Mortgage Connect is committed to offering a flexible work environment for this role. This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect's remote work policy and business needs.)
Who we are
Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “
The 5C's”
: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.
All onboarding employees will be required to complete a pre-employment background check and drug screening.
We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ************************
Auto-ApplyGuidewire Policy Center - Lead(Full Time)
Policy service coordinator job in Columbus, OH
Relevant Experience (in Yrs): 8-10 Years Technical/Functional Skills: Guidewire Rating Management Implementation Must have Guidewire Policy Center (preferably Rating and P&C Insurance projects commercial) Onsite-Offshore coordination experience is mandatory
Roles & Responsibilities
Liaison with client (Architecture, tech leads and business leads) and offshore teams,
act as single point of contact for the project, code and unit test requirements
Generic Managerial Skills
Excellent Communication Skills - mandatory,
Team management skills are nice to have
Qualifications
Bachelors Degree
Additional Information
Job Status: Full Time
Eligibility: EAD GC or GC or US Citizen
Share the Profiles to **********************************
Contact: ************
Keep the subject line with Job Title and Location
Easy ApplyService Coordinator - Dispatcher - HVAC
Policy service coordinator job in Dublin, OH
AIR FORCE ONE
Ensures continuity in all critical client touch points between client and AFO. This position is focused on the accuracy and timeliness of client deliverables and scheduling technicians.
QUALIFICATIONS:
· High School Diploma or GED equivalent.
· Dispatching / Service Coordinator experience required, or similar role.
· Ability to pay keen attention to detail and communicate effectively with internal and external clients.
· Computer Experience required.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Answer incoming calls in a professional manner and provide information to the callers. Take messages and transfer calls.
Enter Service calls into our SamPro Database
Maintain client information
Coordinate call for dispatch and communicate with technicians.
Set up and manage electronic filing systems
Operate office equipment - Phone, Copiers, Fax Machines
Maintain scheduling and Outlook calendars
Complete forms in accordance with company procedures.
Monitors and reviews service calls and PM activity (daily, weekly, monthly)
Issues Purchase orders and organize technicians' parts for pick up or staging.
Coordinates all EFM tools (electronic facility management)
SAMPro
Client web-based systems (tracking, updates, submissions etc.
Other duties as assigned
DESIRED COMPUTER/SOFTWARE KNOWLEDGE:
Microsoft Word (Beginner)
Microsoft Excel (Beginner)
Microsoft Outlook
Microsoft Access
Microsoft Teams
Microsoft Sharepoint
Accounting Software (SamPro, QuickBooks, Peachtree, Great Plains, etc.)
Customer Relationship Management (CRM) software
Dispatching Software
PHYSICAL ACTIVITIES AND ENVIRONMENT:
The following physical activities described are representation of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the associate is continuously required to talk or hear; frequently required to sit; and occasionally required to stand, walk, use hands to type, handle or feel, reach with hands or arms. The associate will also be required to drive on a frequent basis. The associate must occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually moderate.
THE AFO ASSOCIATE:
Without exception, every associate at Air Force One will have Integrity, Humility, be Intelligent and Hungry.
Integrity means being honest in every interaction and working tirelessly to keep our promises.
Humility is the opposite of arrogance. It is the badge of self-confidence and empathy for others.
Intelligence is both emotional and intellectual. Our associates are excellent communicators, critical thinkers, display mental curiosity and a commitment to lifelong learning.
Hunger is in the heart of champions. It is the will to win, the passion to overcome obstacles and the ability to savor success.
Additionally, Air Force One associates believe in and celebrate AFO's Founding Principles of Personal Ownership, One Team, and Serving Others. Air Force One associates should demonstrate Professionalism and Quality Performance in their behavior at all times with fellow associates, customers, vendors, and the general public.
$22 - $25 +/hour
Auto-ApplyGlobal IoT Service Coordinator
Remote policy service coordinator job
Service Operations & Ticket Management
Act as the central point of contact for global IoT service tickets, driving the intake, prioritization, and completion of all service requests across locations.
Ensure all service tickets are resolved within the defined tolerances of service standards, escalating issues as needed to maintain compliance and performance.
Collaborate closely with regional technical leads and managers to troubleshoot, resolve, and prevent recurring service issues.
Monitor and manage service tickets using ServiceNow (SNOW), ensuring accurate documentation, timely updates, and effective resolution workflows.
Utilize Smart Building Dashboard tools to assist with initial diagnostics and root cause analysis.
Coordinate firmware/software updates and validate telemetry data in partnership with IoT Technical Specialists and suppliers.
Independently schedule and lead meetings to resolve service-related issues, ensuring all stakeholders are aligned.
Process Improvement & Knowledge Management
Identify service process deficiencies and lead initiatives to improve workflows, reduce resolution times, and enhance service quality.
Partner with technical teams to develop mitigation plans and author Knowledge Base Articles (KBAs) to support triage and resolution efforts.
Proactively identify areas of operational risk and implement mitigation strategies to ensure service continuity.
Reporting & Metrics
Collect, analyze, and present service ticket metrics using Power BI and other reporting tools.
Collaborate with the Program Coordinator to develop and deliver executive-level presentations that highlight service performance, trends, and improvement opportunities.
Global Standards & Compliance
Serve as a subject matter expert on IoT service processes and standards across all global locations.
Assist in the development, communication, and enforcement of global service standards to ensure consistency and compliance.
Collaborate with regional managers and technical leads to align local practices with global objectives.
Cross-Functional Collaboration
Work closely with global and regional teams to implement service processes and ensure alignment with operational goals.
Partner with contractors, suppliers, and integrators to improve service delivery and ensure adherence to standards.
Maintain strong communication channels between global and regional teams to foster collaboration and knowledge sharing.
Qualifications
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
Proven experience in IoT service coordination or technical support roles.
Proficiency in ServiceNow (SNOW) and Smart Building Dashboard tools.
Strong troubleshooting skills and experience with firmware/software updates and telemetry validation.
Excellent communication and stakeholder engagement skills.
Ability to work independently and lead cross-functional initiatives.
Experience creating and presenting reports using Power BI.
Strong organizational skills and attention to detail.
Preferred:
Experience working in a global enterprise environment.
Familiarity with IoT systems, smart building technologies, and service process frameworks.
Experience developing and maintaining knowledge base content and service documentation.
Salary Range
$59,812.00 - $94,440.00 USD (Salary)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
Auto-ApplyCoordinator/Associate, Client Services
Remote policy service coordinator job
About the role
The Associate, Client Services serves as a leader in the nonprofit community, inspiring and supporting nonprofits to realize their full fundraising potential. About 80% of the Associate's time is spent supporting a portfolio of clients, in partnership with other Aperio team members. About 20% of time is spent on business development, serving as a thought leader in the community and proactively building relationships with a portfolio of prospective clients, referral sources, and other nonprofit leaders and fundraisers.
Client services responsibilities (80%)
The Associate, Client Services supports our team of Client Services Directors in providing thought partnership and hands-on support to a portfolio of nonprofit clients. In every project, the Associate will position clients for sustainable revenue growth and fulfill client objectives. To that end, the Associate will:
Adopt a client-centric approach
Continually seek to understand each client's values, objectives, and expectations
Leverage the Aperio approach of results-orientation, creativity, simplicity, and authenticity to create value for clients
Support Directors in mapping out a concrete, actionable project plan for strategies and Aperio deliverables
Track and monitor action steps in Asana for Directors, team members, clients, and self
Serve as the day-to-day leader on moving action steps forward, providing reminders to Aperio staff and clients, when needed
Produce meeting agendas
Take comprehensive notes during meetings to ensure strategies and ideas are captured and can move forward
Complete substantive portions of projects for clients to lessen the burden on staff
Seamlessly blend into the culture and workstyle of the client, building trust and working partnerships with a variety of stakeholders
Use all available Aperio resources-expertise, experience, templates, tools, etc.-to seamlessly and efficiently advance project plans
Contribute resources to the Aperio library through client work
Contribute to Aperio's efforts to fight racism and discrimination through client services
Leverage the time, expertise, and experience of Aperio's Expert Network to increase value for clients and accelerate service delivery
Direct project support varies by client. It can include, but is not limited to:
Conducting assessments
Producing reports summarizing assessment findings, recommendations, and strategies
Interpreting data analyses
Creating major gift, foundation, and corporate portfolios
Supporting clean-up and SOP-development for databases and operational processes
Creating governance models, dashboards, and trainings to implement/enhance metrics management
Conducting moves management strategy sessions
Preparing plans and materials for donor calls, meetings, and solicitations
Creating fundraising toolkits
Engaging leadership and boards in philanthropy
Conducting qualification outreach to donors (emails, phone calls, meetings, etc.) for ad hoc donor lists or a defined qualification portfolio
Developing and writing collateral
Developing and writing custom proposals and stewardship reports
Facilitating workshops
Providing 1:1 coaching
Business development responsibilities (20%)
The Associate, Client Services serves as an ambassador for Aperio in the community to grow Aperio's client portfolio and support nonprofits broadly in their efforts to
thrive
. The Associate builds and engages a targeted portfolio of prospective clients, referral sources, and other key relationships. In addition, the Associate educates, equips, and inspires other nonprofit leaders and fundraisers about what it takes to
thrive
. To fulfill this role, the Associate will:
Build and engage a portfolio of 25-50 strategic relationships, sourced from personal networks and cold outreach
Actively network to grow and strengthen the portfolio, achieving monthly activity metrics
Leverage portfolio engagement resources provided, such as templates, scripts, segmented lists, and cold outreach prospect lists
Approach conversations with curiosity to learn from experience on the ground
Contribute to Aperio's efforts to fight racism and discrimination, especially in nonprofits, fundraising, and philanthropy
Present/facilitate and participate in conferences, workshops, and webinars hosted by Aperio and other industry groups
Create articles and videos that educate, equip, and inspire nonprofit leaders and fundraisers
Promote and engage with Aperio content across social media channels
Qualifications
3+ years experience in fundraising, ideally including experience focusing full-time on relationship-based fundraising (major gifts, foundations, or corporate partnerships)
Experience soliciting $10,000+ gifts
Ability to ‘manage up'
Experience supporting leadership on donor relationships and/or projects
Exceptional attention to detail
Superb relationship management, interpersonal, and communication (written and oral) skills
Experience managing projects to successful completion
Outstanding organizational and time-management skills and ability
Strong understanding of technology systems pertinent to major gifts (Salesforce and Raiser's Edge a plus)
Openness to the ever-changing, dynamic environment of a start-up company
Eagerness to learn new knowledge and skills
Ability to travel for assignments, as needed, up to 50% of time
Auto-ApplyCoordinator of Advancement Services
Remote policy service coordinator job
Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $19.41 per hour, depending on qualifications, experience, department budgets, and industry data.
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
Job Description
POSITION OBJECTIVE
The coordinator of advancement services provides critical administrative and operational support to ensure accurate and timely processing of charitable gifts, constituent data maintenance, and online giving transactions. Reporting to the associate director of advancement services, this position plays a key role in administering the university's online giving platform (GiveCampus), assisting with gift processing, supporting compliance and reporting, and contributing to the efficiency of Advancement Services operations.
ESSENTIAL FUNCTIONS
* Gift Processing and Data Entry: Process and verify complex charitable gifts and pledges in the CRM Advance system, including domestic and international wire transfers, stock transfers and third-party payments, that require specialized and customized gift processing procedures. Responsible for ensuring accuracy and integrity of donor contribution data. Use critical thinking and analytical tools to identify any data anomalies and recommend solutions. Analyze and interpret data for donor reporting, exercising professional judgment and discretion to provide meaningful insights. Monitor development holding accounts, reviewing donor contribution data, and ensure compliance with IRS and charitable regulations. Prepare, review and distribute donor gift receipts in alignment with IRS and CASE standards. Conduct in-depth investigation into financial anomalies, compliance issues or donor directives. Assist with reconciliation of daily deposits, credit card transactions, and online giving activity. (40%)
* Online Giving Platform (GiveCampus) Administration: Serve as the primary administrator for the university's GiveCampus platform. Manage campaign setup, page creation, and donor experience support. Monitor daily online giving activity, troubleshoot issues, and ensure data is integrated accurately into the CRM. Coordinate with campus partners, Finance, and Advancement Services staff to reconcile online transactions. (25%)
* Data Maintenance and Stewardship: Update and maintain constituent records to ensure accuracy, consistency, and completeness. Responsible for ensuring accuracy and integrity of donor contribution data. Conduct regular audits and data integrity checks under guidance of the Associate Director. Support reporting needs by generating gift and donor activity reports. (20%)
* Administrative and Operational Support: Provide accounting and project support for Advancement Services leadership. Assist with the creation and upkeep of departmental procedure documentation and training materials. Support seasonal or high-volume periods such as year-end processing, annual giving campaigns, and Day of Giving initiatives. (15%)
NONESSENTIAL FUNCTIONS
Perform other duties as assigned. (
CONTACTS
Department: Regular and extensive interaction with director, associate director, executive director and other department staff as required to perform essential functions.
University: Contact with the senior vice president, vice presidents, deans, trustees, alumni, chief development officers, senior staff in schools and college, faculty and staff as required to perform essential functions.
External: Contact with donors, alumni, foundation representatives, community organizers/advocates, corporate executives, and federal, state, and local government officials. Contact with visitors, academic boards and organizations as required to perform essential functions.
Students: Contact with undergraduate, graduate, and professional students as required to perform essential functions.
SUPERVISORY RESPONSIBILITY
No direct supervisory responsibility.
QUALIFICATIONS
Experience: 1 to 3 years of professional experience in fundraising services, nonprofit operations, data administration, gift accounting or related administrative roles. Experience with online giving platforms (e.g., GiveCampus, Classy, etc.) preferred.
Education: Bachelor's degree required, preferably in accounting or finance.
REQUIRED SKILLS
* Excellent interpersonal skills, including demonstrated ability to interact effectively with senior-level professionals within the university as well as external constituencies. Must be able to work both independently and collaboratively with colleagues. Ability to interact with colleagues, supervisors, and customers virtually and face to face.
* Strong attention to detail with ability to process high-volume transactions accurately.
* Familiarity with online giving platforms; prior experience with GiveCampus desired.
* Excellent organizational, communication, and problem-solving skills.
* Ability to handle confidential donor and financial information with discretion.
* Commitment to customer service and collaborative teamwork.
* Must possess strong organizational and time management skills.
* Computer proficiency (including Microsoft Office) and the ability to learn new programs. Proficiency with Microsoft Office Suite (Excel and Word), Google Workspace; experience with or ability to learn and support Ellucian CRM Advance, Cybersource, and other related technologies.
* Familiarity with Ellucian Advance CRM highly desirable.
* Ability to meet consistent attendance.
* Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
WORKING CONDITIONS
General office environment with extensive computer use. Occasional extended hours during peak processing times (e.g., Day of Giving, fiscal and calendar year-end).
Hybrid Eligibility
This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
EEO Statement
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Reasonable Accommodations
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.
.
Client Services Coordinator - Remote
Remote policy service coordinator job
We are seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a remote, flexible work environment.
ResponsibilitiesAssist clients with general questions, planning support, and coordination of booking details Provide excellent customer service through email, phone, and messaging Support clients with organizing trip preferences, dates, and experience options Help gather information needed for itineraries, reservations, and service selections Maintain accurate client and booking notes within our systems Communicate professionally to ensure a smooth, positive travel-related experience Stay informed about available destinations, suppliers, and service offerings Support follow-up, confirmations, and administrative tasks Work collaboratively with the team to ensure client satisfaction
Skills & QualificationsStrong communication and customer service skills Ability to work remotely and manage your own schedule Organized, detail-oriented, and comfortable using online tools Professional, reliable, and self-motivated No prior experience required - full training provided
What We ProvideComprehensive training and ongoing support Access to online tools, systems, and resources Flexible remote schedule One-on-one guidance to help you grow Supportive team environment
Work EnvironmentThis remote role offers flexible hours and involves assisting clients with planning needs, coordinating details, and helping create smooth, enjoyable experiences. This position is performance-based and ideal for individuals who enjoy travel-related work and independent scheduling.
Auto-ApplyCorrections Services Coordinator
Policy service coordinator job in Columbus, OH
Monitors recreation and/or visitation programs and activities in progress. Maintains accurate records on use of equipment and facilities. Maintains records of program participation, professional visits, clergy visits, personal visits, property being left for inmates, and mail. Sorts and searches mail for contraband and sorts for distribution through facility. Coordinates with staff for visitation and delivery of mail.
Plans, directs, and coordinates all operations of corrections center laundry (e.g., washing, drying, and repairing clothing, towels, and linens). Monitors inmates in classifying, washing, drying, folding, and checking laundry. Inspects work in progress and in completion, assigns work to inmates and monitors collection and return of laundry. Trains inmates assigned to laundry. Reports issues through chain of command for laundry equipment, repairs, and supplies related to laundry. Maintains safety and sanitation within laundry. Prepares and maintains accurate records of all operations of laundry.
Use a personal computer to access information in the Jail Management System and answer questions from public, other agencies, and staff.
Other duties as assigned.
Minimum Qualifications
* High School Diploma or GED.
* Ability to lift 25 lbs.
Knowledge, Skills and Abilities
Knowledge of methods and techniques of monitoring inmates. Knowledge of office rules, policies, and procedures. Understanding of laundry operational practices and procedures, safety practices associated with use of laundry equipment, searching mail for contraband and inventory control. Skill in operation of laundry equipment and recreational equipment. Ability to deal with variables in somewhat unfamiliar context. Ability to understand technical and verbal instructions associated with operating a laundry facility or recreational activity. Ability to gather, collate and classify information about data, people, or things. Ability to use a personal computer and lift up to 25 lbs. repeatedly and move limbs or fingers easily to perform manual functions repeatedly. Ability to calculate fractions and percentages.
Unusual Working Conditions
Ability to walk, stand, or sit for extended or intermittent periods of time.
Sheriff's Office Core Competencies
* Commitment to Organizational Culture: Works with intention to support and promote organizational culture, transforms operational philosophy into action. Emphasizes service, collaboration, and integrity.
* Emotional Intelligence: Self-awareness, expressiveness, empathy, authenticity, sympathy, emotional connection with others to create trust.
* Integrity and Credibility: Walks the talk, knows what's right and does it. Effectively applies values and principles in specific situations. Encourages others to behave with integrity.
* Teamwork and Cooperation: Crossing boundaries, coordinating groups, makes effective use of all available talent, focused on serving the public together.
Corrections Specific Core Competencies
* Analytic Thinking / Problem Solving: Problem solving, on-the-spot decision making, investigations, evaluating reports and statistics, assessing threats, crime pattern analysis, information seeking, and assessing people's abilities.
* Attention to Quality & Order: Maintains or increases order in the environment, values accuracy, and quality, and seek clarity in roles and functions.
* Conflict Management: Respectful, facilitates rather than driving or manipulating, focuses on solutions, focuses on people, and seeks long lasting outcomes.
* Impact and Influence: Communication that gains others' support, constant interpretation to others, educating others, persuading others who have fixed ways.
* Initiative and Time Management: Self-directed, perseverance, persistence, and sets own goals. Sees the job through.
* Interpersonal Skills / Active Listening: Communicates effectively with others, crosses boundaries, initiates relationships, is focused on serving the public together.
Franklin County Sheriff's Office offers eligible full-time employees a comprehensive benefits package that includes:
* Health Insurance
* Dental and Vision Insurance
* Supplemental Life Insurance
The following are provided to eligible full-time employees at no cost:
* EAP (no cost)
* Life Insurance of $50,000
More information regarding Franklin County employee benefits offered, can be available upon request or by visiting our website: Click Here.
01
Do you have a High School Diploma or GED?
* Yes
* No
02
Would you accept this position with the rate of pay being $24.83 per hour?
* Yes
* No
03
Are you willing to work 2nd Shift (3:00 pm until 11:00 pm)?
* Yes
* No
04
Are you willing to work 3rd Shift (11:00 pm until 7:00 am)?
* Yes
* No
05
This position requires working holidays and every weekend. Are you willing to fulfill this requirement?
* Yes
* No
06
Do you have recent experience performing basic mathematical calculations, including percentages and fractions, and any Cash Handling (change of money), as a part of your job?
* Yes
* No
07
Are you able to comply with the minimum requirement of being able to lift 25 pounds?
* Yes
* No
08
PRISON RAPE ELIMINATION ACT (PREA) OF 2003 This question consists of 4 parts, (A) through (D) inclusive, as shown in the boxes below. All four parts must be answered. In accordance with Federal law, the Franklin County Sheriff Office shall not hire nor promote anyone who may have contact with inmates who: (A) Has engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility or other institution. Have you engaged in sexual abuse as described in (A) above?
* Yes
* No
09
PRISON RAPE ELIMINATION ACT (PREA) OF 2003 (Continued) (B) Has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse. Have you been convicted of engaging or attempting to engage in sexual activity as described in (B) above?
* Yes
* No
10
PRISON RAPE ELIMINATION ACT (PREA) OF 2003 (Continued) (C) Have you been civilly or administratively adjudicated to have engaged in the activity described in (B) above?
* Yes
* No
11
PRISON RAPE ELIMINATION ACT (PREA) OF 2003 (Continued) (D) Have you been the subject of a substantiated allegation of sexual abuse or sexual harassment or resigned during a pending investigation of alleged sexual abuse or sexual harassment?
* Yes
* No
12
I understand I am responsible for maintaining the accuracy of my contact information, including my street address, my email address, and my contact telephone numbers. My failure to maintain accurate contact information may result in my not receiving information regarding this job announcement and/or may result in my not being further considered for this employment opportunity. To update this information, visit *********************** click on the "career seekers" link, and then follow the prompts.
* Yes, I understand and agree
* No, I do not agree
13
The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. Please note that as part of the screening process, your responses will be reviewed in conjunction with your general application materials. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See resume" is not an acceptable answer to the questions.
* Yes, I understand and agree
* No, I do not agree
Required Question
V104- Client Services Coordinator
Remote policy service coordinator job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
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Join Job Duck as a Client Services Coordinator and become an integral part of a dynamic team dedicated to delivering exceptional client service. In this role, you will manage critical communications with providers, verify balances, and ensure accurate documentation to support smooth case handling. Your ability to organize information, maintain attention to detail, and communicate effectively will make a direct impact on client satisfaction and operational efficiency. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values precision in every task.
• Salary Range: $1,150 USD to $1,220 USD
Responsibilities include, but are not limited to:
Negotiate with providers after training to secure favorable outcomes for clients
Coordinate timely follow-ups with relevant stakeholders
Accurately document all findings and interactions in the CRM system
Communicate with multiple providers and consolidate inquiries when possible to optimize efficiency
Contact providers on behalf of clients to request and review outstanding invoices, verify balances, and confirm insurance coverage applicability
Manage call volume and ensure responsiveness to client needs
Maintain professionalism and confidentiality in all communications
Requirements:
Additional Job Description
• Location: Virginia, US. (Remote support for U.S.-based office)
• Time Zone: EST
• Office Hours: 8:30 AM - 5:30 PM EST
• Software/Tools:
• CRM: Neos
• VoIP: Intermedia
• Internal Communication: Neos, Zoom
• Email: Neos
• Calendar: Neos
• Expected Call Volume: Minimum of 50 calls per week
Required Skills:
• Minimum of 1 year of experience in client-facing roles or customer service
• Strong organizational and time-management skills
• Excellent verbal and written communication in English and Spanish
• Ability to handle multiple tasks and prioritize effectively
• Detail-oriented with a high level of accuracy
• Problem-solving and negotiation skills
• Comfortable working with CRM systems and VoIP tools
• Professional demeanor and client-focused mindset
Work Shift:
Languages:
English
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Auto-ApplyDining Services Coordinator
Remote policy service coordinator job
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
What it takes to be a Dining Service Coordinator at Brookdale
Our Dining Service Coordinators plan, direct, coordinate activities of the dining services department, and provide food services for residents and employees. In addition, you will establish departmental regulations and procedures in conformance with administrative policies as well as develop standards for organization and supervision of dining services.
Brookdale is an equal opportunity employer and a drug-free workplace.
Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors' lives brighter every day.
Auto-ApplyClient Services Coordinator
Remote policy service coordinator job
Department: Client Services
Reports To: Senior Vice President, Client Services
Job type: Full Time, Exempt
Who We Are
Impiricus is the first and only AI-powered HCP Engagement Engine. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to cut through the noise and put physician care delivery at the forefront. With our unique frontline access to HCPs, their insights, and clinical expertise, we are committed to providing life science companies with innovative channels and AI technology needed to deliver clear, reliable, and evidence-based resources into the hands of HCPs. Guided by a board of trusted physician advisors, we ensure every message leads to better patient care. Welcome to the future of ethical physician and pharma collaboration!
Job Summary
We are seeking a client services coordinator who will be responsible for supporting multiple CS teams that manage campaigns across varying therapeutic areas and pharmaceutical manufacturers. You'll be day to day support for CS Managers and Associate Directors, managing document creation, tasks across cross functional teams, tracking and creating submission docs as well as attending and keeping track of various trainings.
Duties/ Responsibilities:
Creation of docs from draft to working status including: KOC decks, submission docs, internal status docs and trackers, etc
Join client meetings and status to take comprehensive notes detailing next steps and key takeaways
Creation of submission docs, submitting in Veeva Vault and managing status of jobs / timeline
Assist CS and Sales teams in creating mockups of SMS copy based on internal best practices and MLR rules
Support with tasks needed pre and post-launch including creation of tagging documents for agencies, running of target lists, testing and QA of campaign messaging, and monitoring inbound messages for AE/PQCs, and submitting timely requests for metrics from the data team
Work closely with sales and finance to notify of campaign delays and changes to dates that impact flighting and deliverables
Experience:
1-3 year's experience in Pharmaceutical Marketing at an agency or similar
Veeva and MLR submission experience is a plus but not required
Ability to problem solve and perform logical inquiry
Ability to work in a fast paced, tight deadline environment, an organized and autonomous worker
Travel as much as 1x per quarter for team meetings
Benefits:
Impiricus focuses on taking care of our teammates' professional and personal growth and well-being.
Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance
Flexible Time Off: Take the time you need with a flexible vacation policy - recharge your batteries your way
Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months)
Your Work, Your Way: If you're close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
Home Office Setup: We'll ship you the gear you need to create a comfortable workspace at home.
401(k): Save for your future with tax advantages (and company match!)
Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Auto-ApplyService Coordinator
Remote policy service coordinator job
We are searching for another member to add to our close-knit team as a Service Coordinator. We are a hard working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs.
Our office is fast-paced where no two days are the same. There is a high level of activity so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care so we are looking for those individuals with great customer service skills.
Your responsibilities will include:
Answering phones
Working with clients and handling every phase of their jobs
Scheduling appointments
Working with employees in the field
Responsible for problem resolution for clients
Maintaining customer database and input of information into computer
***SOME REMOTE OPPORTUNITY MAY EXIST AFTER TRAINING***
Specific requirements:
Good organization skills and be able to multi-task
Computer experience including Word and Excel
Strong and precise follow through
Written and oral communication skills are essential
Ability to prioritize work assignments, critical tasks and routine work
If you are energetic and upbeat, this may be the place for you. Our work environment is casual, energetic and fun. We recognize people as our most valuable asset and will train you to excel in your position. If you are thinking about taking the next big step in your career, this may be the opportunity you have been waiting for.
Hours are:
Flexible - business hours are from 8am - 5pm Monday to Friday
Rate:
$18 - $22/hour
If this sounds exciting, please email your resume
Auto-ApplyUnit Service Coordinator
Policy service coordinator job in Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
This position is responsible for coordinating patient activities on a nursing or procedural unit including service excellence, equipment/supply management, and tasks as assigned to promote throughput. This role may perform department support duties such as timekeeping, schedule entry, data collection and charge reconciliation.
**Responsibilities And Duties:**
40 % - Service Excellence
Anticipates needs of patient/family and internal customers, proactively addressing needs - including, but not limited to wheelchair discharges, rounding (i.e., environmental, nutrition, safety and service) and cleaning unit work areas.
Assists public and professional staff as necessary including way finding.
Relays information to unit associates as appropriate.
Act as liaison between unit and ancillary departments.
20% - Department Support Duties
Provides support for assigned unit - including but not limited to Kronos/timekeeping, point of care scanning, copying and entering schedules into electronic format, and tracking/entering data related to unit staffing.
Orients new staff to unit workflow.
Assigns staff to nurse call system.
15% - Throughput
Communicates with patient care staff and other units to keep patient flow moving in a timely and efficient manner.
Assist nursing staff with admissions, discharges, and transfers.
15% - Equipment/supply management and charge reconciliation
Proactively orders/maintains equipment and stock supplies.
Coordinates identification, monitoring, and removal of all equipment alleviating potential clutter in clinical hallways.
Track orders for telemetry and enters patient data in telemetry system. Order supplies for nursing units.
Performs charge verification/ reconciliation.
Coordinates identification, inventory, and maintenance of IT equipment including Vocera hardware, iPad for MyChart Bedside, and/or pagers.
10% - Additional Duties
Will perform additional duties as requested by department leadership.
**Minimum Qualifications:**
High School or GED
**Additional Job Description:**
**MINIMUM QUALIFICATIONS**
18 years & older. High school diploma.
**Work Shift:**
Night
**Scheduled Weekly Hours :**
40
**Department**
Trauma Unit 2
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Field Services - Travel Coordinator
Remote policy service coordinator job
Helfrich Brothers Boiler Works Inc. (HBBW) has been a family-owned business since the 40's. We bring together decades of experience, from the commercial boiler industry, to meet all the fabrication and field service needs of our customers. Inside our 95,000 square foot facility in Lawrence Massachusetts, we provide construction services, ASME pressure vessel and code tank fabrication, machining, and boiler parts of all types. Our full-time staff of engineers, welders, machinists, and millwrights offer turn-key service, from project conception, through the start-up phase of the project, providing a complete product that saves our clients time and money.
Job Description
The company is growing strong, and our Field Services division is looking for a Travel Coordinator. Our ideal candidate is self-motivated and resourceful, with the ambition to complete the job successfully. This position will report directly to the Equipment and Logistics Manager. The Travel Coordinator would work remotely but maintain on-call availability for necessary emergency calls outside of traditional business hours. This is a great opportunity for the right person!
Major Duties & Responsibilities:
We often service forced/emergency outages, which are time sensitive and critical to our business. In the event of a forced/emergency outage, this individual would be responsible for immediately coordinating with the Project Managers and Workforce Planning Manager to confirm the project's schedule and manpower, then promptly arranging, communicating and documenting all travel/lodging accommodations for employees scheduled to work the emergency outage.
The Field Services Travel Coordinator is also responsible for the following day-to-day aspects:
* Review outage schedule weekly and arrange hotel accommodations as necessary,
* Confirm with hotels and communicate number of rooms in addition to all other travel details,
* Collaborate with the Operations Manager, Project Managers and Workforce Planning Manager to ensure successful operations,
* Update project email with hotel confirmations and Tally Sheet within SharePoint,
* Organize travel sheet in the proper folder within SharePoint,
* Consistently monitor schedules for changes to ensure required coverage,
* Communicate effectively with hotels and other necessary vendors, informing them or changes/checkouts and other necessary vendors.
Education/Skills/Experience:
* 2+ years' experience as a Travel Coordinator, or in a corporate travel agent role,
* Excellent organizational and time management skills,
* Strong computer skills, versed in Microsoft Office and SharePoint,
* Customer service oriented with a background in operations and logistics,
* Ability to negotiate effectively with external vendors to maintain budget alignment,
* Comfortability completing clerical work in a timely, efficient manner,
* Process driven with evolved critical thinking skills.
Expectations
* Readily available for work during standard business hours, Monday through Friday, from 7:00 a.m. to 5:00 p.m. to ensure team collaboration and employee support. Providing timely notice for any absences or delay,
* Conducting oneself in a professional and respectful manner, especially when communicating with colleagues and vendors,
* Taking initiative to find the most efficient and cost-effective travel solutions,
* Working cooperatively with managers and employees to understand and fulfill their travel needs,
* Being flexible and able to quickly book emergency travel when unexpected jobs arise.
* All booking details, including dates, names, and locations, must be 100% accurate,
* All travel must be booked with sufficient time to meet job deadlines and avoid rush charges,
* E&L Manager must be copied on any email regarding travel and lodging as well as any significant conversation must be communicated to the field service team in a timely manner, preferably by email,
* All bookings, confirmations, documentation and email correspondence must be clearly labeled & organized by job number and sent to all relevant parties in accordance with Field Service SOPs.
Job Type: Full-time, Hourly
Pay: $25.00 - $30.00 per hour DOE
Benefits:
* 401(k), 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 40+ hours weekly
* On-call off hours availability required,
* Day shift
* Overtime
* Weekends as needed
Work Location: Remote
Client Services Coordinator
Policy service coordinator job in Columbus, OH
Ensure implementation of and or provide services in conjunction with the Individual Service Plan (ISP).
Implement and maintain documentation necessary for all Medicaid Waiver programs.
Participate in Quality Assurance Reviews and follow-up according to rules #5125:2-12-02 Provider Certification and 5123:2-12-01 Supported Living Quality Assurance, as well as Quality Assurance for Medicaid Waiver programs per the standards and assurances for those programs.
Supervise direct service providers to include: interviewing and hiring; orientation and training; regular written evaluation; and disciplinary action as per personnel policies.
Participate in training and onboarding new staff to meet the specific requirements of each
Maintain coverage of PCA staff based on the established care as outlined in the ISP
Attend all meetings involving the individual (ISP/Team meetings) as requested.
Monitor services provided to the individual by developing a relationship of trust with the individual, and together evaluating the quality of the service.
Assess skill levels of individuals served and write methodologies to effectively teach the person in the areas they desire learning. Monitor effectiveness of methodologies and modify if needed.
Implement and monitor the individual service plan (ISP) to include:
Assessing current skill levels of individuals
Development of training procedures/activities
Following up on all services (assessments, benefits, etc.) identified in ISP.
Monitoring the Individual's finances per the ISP and company policies and procedure
Monitoring all medical needs, information and appointments per the ISP and company policies and procedures
Monitoring documentation per the ISP and company policies and procedures.
Monitoring health and safety issues of each household.
Maintain open and responsive communication with support staff, administrative support, client and family.
Continuously develop a resource list of community events to distribute to clients and their families.
Respond to emergency situations on an "on-call" basis per standards and/or policies of the company.
Maintain driving eligibility per policies and provide transportation as needed.
Actively coordinate efforts for inclusion in the community including increasing the person's circle of support.
Other duties as assigned by supervisor.
OTHER DUTES & RESPONSIBILITIES: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities and/or duties required; other duties may be assigned.
Participation in in-service education programs on aspects of the employer's disability.
Train family members to provide care.
Ability to properly utilize body mechanics while lifting and/or moving patients and/or equipment.
Ability to independently lift up to 35 pounds.
Ability to move/reposition patients of any weight or size with the assistance of another person and/or adaptive equipment.
Maintain current CPR/First Aid certification.
Maintain current background check.
Continued Education: completion of state-mandated 8-hour annual training
Coordinator II, Client Services
Remote policy service coordinator job
The Coordinator II, Client Services is instrumental in managing the daily intake of client requests and providing essential support to the Client Services team. They efficiently balance various priorities across escalation channels and incoming client calls, ensuring seamless communication with all support departments. As the initial point of contact for our clients at Nextgen, this role plays a crucial part in shaping the client experience. Therefore, applicants should have a passion for creating exceptional client interactions and possess strong customer service skills.
Receives and responds to customer product inquiries through various communication modalities such as telephone, email, and/or chat platforms.
Provides coverage for Helpdesk phone and email traffic.
Follows day-to-day workflow activities and processes to ensure customer issues have been received, routed, and documented; organizes, audits, enters, and reports outage data into SalesForce (SF).
Handles a variety of technical support cases including but not limited to speaking with customers and mitigating conflict or difficult client situations.
Addresses and works to resolve issues and/or complaints; escalate to appropriate teams or management for assistance, when necessary.
Create, open, transfer, and/or reassign support cases to appropriate team members; follows up with assigned team members to provide additional information or obtain feedback on status of support case.
Partners with support teams to update status codes or categories; ensures cases are routed to the appropriate teams with complete and accurate information.
Notifies support teams of potentially urgent or critical issues through various communication platforms including chat, email, telephone.
Escalates disgruntled or dissatisfied customer issues to Account Managers and/or Senior Management, as needed.
Assists with SF testing to ensure Helpdesk workflow efficiencies; makes recommendations for consideration related to SF workflow processes to increase client satisfaction and process efficiencies.
Education Required:
Associate degree.
Or, any combination of education and experience which would provide the required qualifications for the position.
Experience Required:
2+ years of experience in customer service, software, or related field.
Knowledge, Skills & Abilities:
Knowledge of: Technology and customer support best practices; software, technologies, and applications to assist with interactions via web, telephone, or other electronic means; trends related to customer support techniques; practices, tools, and techniques for communicating with clients in a professional manner; laws, regulations, policies, and procedures governing the functional area; Microsoft Office Suite.
Skill in: Applying logical and scientific thinking to a wide range of intellectual and practical issues and concerns; interpreting laws and regulations; problem solving, analytical, and critical thinking; working as member of a team; communicating clearly, concisely, and effectively; establishing and maintaining effective working relationships.
Ability to: Work in a fast-paced environment; work with customers needs while following the organization's policies and procedures; determine and apply solutions to work-related problems; stay organized, prioritize workload, and multi-task to meet deadlines.
The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyPart Time Track Services Coordinator
Remote policy service coordinator job
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.
We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR!
NASCAR Event Management seeks a talented professional to join in the position of Part Time Track Services Coordinator.
The Part Time Track Services Coordinator is responsible for ensuring the safe and smooth operations by all fire, medical, recovery, and restoration crews, at all NASCAR events, according to plan, and as trained. Part Time Track Services Coordinators are the liaison between NASCAR Competition and the racing venue hosting the event. Additionally, NASCAR Part Time Track Services Coordinators lead training during race weekends and at dedicated training events throughout the year to help ensure established standards and best practices are being met and followed.
THIS IS A FIELD/REMOTE POSITION THAT TRAVELS TO RACE EVENTS ACROSS THE U.S. THE SUCCESSFUL CANDIDATE MUST LIVE WITHIN A REASONABLE TRAVEL DISTANCE FROM CONCORD, NC.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Acts as a liaison between NASCAR Track Services and the track's safety / restoration team throughout the year and during NASCAR event weekends. These event weekends include NASCAR National Touring Series events, Weekly Series, and the ARCA Racing Series, and may include other series / events.
Must be able to work, communicate, and function in a team-like manner.
Inspects the racetrack facility and components thereof (before and during event weekends) and deems them suitable for racing, to NASCAR standards. Communicates any issues with appropriate NASCAR and facility personnel.
Coordinates race related activity with track personnel and other NASCAR Track Services partners, which may include pre-event, during the event, and post-event duties.
Ensure that all event equipment, event staffing, and training compliance levels, are all within the NASCAR Track Services Event Standards.
Conducts daily Track Services meetings with the track safety and restoration crews on event days.
Participates in weekly conference calls, NASCAR Track Services planning, various training sessions, and in the development and implementation of the NASCAR Safety & Operations Summit as needed.
Other duties as assigned.
Percent of travel: 90%, including weekends.
QUALIFICATIONS
High school diploma or general education degree (GED), a minimum of three (3) years experience in a fast paced, quick decision-making environment. Motorsports experience preferred.
Must have a driving record clear of serious infractions and a valid driver license.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers and employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Proficient on Company provided hardware and software
Knowledge of and ability to use extrication equipment. Ability to use diplomacy when required.
Ability to work efficiently in a fast-paced environment and remain calm under pressure.
Excellent organizational and multitasking abilities.
Strong attention to detail and accuracy.
Excellent communication and interpersonal skills.
Ability to work outdoors in changing weather conditions.
Flexibility to work irregular hours, including evenings, weekends, and holidays, in alignment with the race schedule and event calendar.
Dependable and punctual, with a commitment to fulfilling assigned shifts and responsibilities according to the race schedule and event calendar.
CERTIFICATES, LICENSES, REGISTRATIONS
EMT Certification preferred
Hazardous Materials (HAZMAT) certification preferred
State of residence Fire Fighter Certification preferred.
Valid Drivers license.
Apply Now!
Learn more about this role and our team by applying at ********************** for consideration.
We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR!
NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.
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Field Service
Policy service coordinator job in Marion, OH
Job Description
Field Service Technician - Exciting Travel & Hands-On Work
Are you looking for a career where you can work with advanced machinery, travel, and put your mechanical skills to the test? Our client is seeking a Field Service Technician to join their team. In this role, you'll handle installation, maintenance, troubleshooting, and repair of precision industrial machinery, while supporting customers across different locations.
What You'll Do:
Install, assemble, and disassemble machinery with accuracy and efficiency
Troubleshoot, repair, and perform preventative maintenance to minimize downtime
Handle electrical upgrades and mechanical modifications to machines
Provide excellent customer service during onsite visits and follow-ups
Travel to customer sites for projects, training, and service support
What We're Looking For:
High school diploma or equivalent
Strong mechanical skills with the ability to read blueprints and schematics
Familiarity with the metric system and precision measuring instruments
Willingness to travel, domestically and internationally
Valid driver's license and passport (or ability to obtain one)
Why Apply?
This is a hands-on, high-impact role where no two days are the same. You'll work directly with customers, expand your technical expertise, and play a key role in keeping essential equipment running at its best. If you're mechanically inclined, love problem-solving, and enjoy a mix of shop and field work, this could be the opportunity you've been waiting for.
Apply today and start building your career as a Field Service Technician with our client!
To comply with some state laws, the annual base salary range for this position has been provided. The range given is broad and should be considered as a guideline only. Our client will consider a candidate's work experience, education/training, key skills, the salaries of current employees in similar roles, and other factors when extending an offer.