Policy service coordinator jobs near me

Sales Operations Remote - Eastern/Central Time Zones Required About Our Client Our client is a leading technology company in the email marketing and automation industry, serving millions of businesses worldwide. With nearly two decades of experience, they provide comprehensive marketing platform solutions that help small and medium-sized businesses grow through email marketing, automation, and analytics tools. The company operates globally with a strong focus on empowering entrepreneurs and small businesses to succeed in the digital marketplace. They are known for their innovative approach to marketing technology and commitment to creating inclusive, supportive work environments where contractors are treated as valued team members. Job Description The Project Coordinator II will play a crucial role in managing key aspects of our client's Services Partner program, ensuring seamless delivery of migration services for new customers. This position is instrumental in maintaining momentum on critical projects, streamlining workflows, and boosting operational efficiency across established programs including Premium Migration Services, Marketing Development Fund, Partner Toolkit management, and Deal Registration processes. The successful candidate will act as a vital liaison between internal teams, external service partners, and program stakeholders, managing both strategic initiatives and day-to-day operational tasks. This role offers the opportunity to shape processes, drive efficiency improvements, and contribute to the continued success of a dynamic partner ecosystem. You'll work closely with the Sales Operations team to ensure high standards of service delivery while building sustainable, scalable processes for future growth. The ideal candidate is passionate about project coordination, process optimization, and partner relationship management, with a strong desire to work in a fast-paced technology environment where attention to detail and proactive problem-solving are essential for success. Duties and Responsibilities Drive and support key partner initiatives including Premium Migration Services, Marketing Development, and Deal Registration programs Manage selection and recruitment of marketing and freelance service partners with migration expertise Develop and execute comprehensive training materials and onboarding processes for new partners Streamline team workflows and partner processes to increase operational efficiency Oversee and optimize partner workflows during customer migration processes Facilitate regular communications and updates with partners, addressing concerns and providing essential information Serve as cross-functional liaison between internal teams to ensure coordination and inclusion in program decisions Manage accurate and timely partner payment processing upon successful completion of migrations Document processes and contribute to projects that support future team success Maintain high standards of work quality and build upon established operational benchmarks Coordinate critical projects and ensure seamless delivery of services to new customers Update and maintain records in CRM systems and internal management platforms Support established partner programs to ensure continued success and smooth operation Required Experience/Skills 3-5 years of previous experience in partner operations, project management, or related fields Demonstrated ability to manage and drive key initiatives in a fast-paced environment Strong experience with CRM systems, particularly Salesforce Advanced proficiency in Google Workspace (Sheets, Docs) or Microsoft Office Suite Proven track record of streamlining workflows and enhancing operational efficiency Excellent organizational and multitasking abilities with strong attention to detail Outstanding written and verbal communication skills for effective cross-functional collaboration Demonstrated ability to execute tasks efficiently with minimal supervision Strong commitment to achieving team goals and continuous process improvement Experience managing partner relationships and stakeholder communications Proactive mindset with strong work ethic and results-driven approach Nice-to-Haves Experience in the email marketing, SaaS, or technology industry Background in partner ecosystem management or SaaS migration projects Familiarity with payment processing and vendor management systems Experience working with remote teams and managing virtual partnerships Knowledge of marketing automation platforms and customer migration processes Previous experience in a fast-growing technology company environment Project management certification (PMP, Scrum, etc.) Experience with training development and partner education programs Education Bachelor's degree preferred, but equivalent work experience will be considered. Pay & Benefits Summary Competitive hourly contract rate commensurate with experience Opportunity to work with a major technology company Fully remote work environment with flexible scheduling within required time zones Inclusive team culture where contractors are treated as valued team members Access to coaching and professional development support Potential for contract extension up to 18 months based on performance Opportunity to contribute to process improvement and strategic initiatives Call-to-Action Ready to make an impact in a dynamic technology environment? Apply today to join our client's innovative Sales Operations team as a Project Coordinator II! Partner Operations | Project Coordinator | Salesforce | Remote Work | Partner Management | Process Improvement | Migration Services | SaaS

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. Alignment Health is seeking an organized, detail-oriented and customer service oriented remote utilization management (UM) Coordinator to join the utilization management pre-service team. As a UM coordinator, you get to assist and support the clinical team, UM nurse, and medical director with administrative task related to processing UM's clinical referrals. If you are hungry to learn and grow, want to be part of a growing organization, and make a positive impact in the lives of seniors - we're looking for you! Schedule: This position requires weekend coverage to support turnaround time goals. Individuals must be able to work at least one weekend day as part of their regular schedule, with preference given to those who can work both Saturday and Sunday. Potential Schedule Options (working both Sat & Sun): Wed-Sun → Off: Mon & Tue Thu-Mon → Off: Tue & Wed Fri-Tue → Off: Wed & Thu Sat-Wed → Off: Thu & Fri Sun-Thu → Off: Fri & Sat Potential Schedule Options (working at least one weekend day): Tues-Sat → Off: Sun & Mon Sun-Thurs → Off: Fri & Sat GENERAL DUTIES / RESPONSIBILITIES: Monitor fax folders. Verify eligibility and / or benefit coverage for requested services. Enter pre-service requests/authorizations in system using ICD 10 and CPT coding. Verify all necessary documentation has been submitted for pre-service request. Contact and request medical records, orders, and/or necessary documentation from requesting provider in order to process related pre-service requests/authorizations when necessary. Document the referral process and any pertinent determination factors within the referral system. Process pre-service request for medical services such as DME, office visits and radiology using approval criteria. Assist with mailing or faxing correspondence to PCP's, Specialists, related to requests / authorizations as needed. Contact members and maintain documentation of call for Expedited requests. Complete tasks assigned by nurse and document accordingly. Answer queue calls relating to UM review and pre-service status. Recognize work-related problems and contributes to solutions. Meet specific deadlines and respond to various workloads by assigning task priorities according to department policies, standards and needs. Maintain confidentiality of information between and among health care professionals. Be a positive team player. Job Requirements: Experience: Required: Minimum 1 year experience in a medical setting working with IPAs, entering referrals / prior authorizations preferred. Knowledge of ICD10, CPT codes, Medicare Managed Care Plans, medical terminology (certificate preferred) and referral system (Access Express/Portal/N-coder). High school diploma or general education degree (GED) and / or training: or equivalent combination of education and experience required. Computer proficient Able to type minimum 50 words per minute (WPM) Experience with Microsoft Office (Word, Excel, Outlook) Experience with the application of UM criteria (i.e., CMS National and Local Coverage Determinations, etc.) Bilingual English / Spanish preferred Preferred: Medical assistant experience preferred Knowledge working in Access Express / Portal, Epic preferred. Education: Required: High school diploma or general education degree (GED) or (4) years' additional experience in lieu of education. Preferred: Medical Terminology Certificate preferred. Training: Required: Preferred: Specialized Skills: Required: Proficient in Microsoft Office (Outlook, Excel, Word) Able to type minimum 50 words-per-minute (WPM). Organized and detail oriented. File systematically. Good interpersonal skills. Strong written, verbal, and telephonic communication skills Able to read, write, and speak English fluently. Preferred: Licensure: Required: None Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. While performing the duties of this job, the employee is regularly required to talk or hear. 2. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 3. The employee frequently lifts and / or moves up to 10 pounds. 4. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $41,472.00 - $62,208.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.

Keller Williams Capital Properties is dedicated to transforming the real estate industry and the lives and careers of real estate professionals by providing them with the resources to build businesses of their own. We offer a unique value proposition as an internationally networked brokerage committed to cutting-edge technology, world-class training and education, a vibrant, collaborative culture, and opportunities for wealth building. Job Description Keller Williams Capital Properties is seeking Market Center Coordinators (MCC) for opportunities across the company in new and expanding real estate brokerage Market Center offices in the greater DC metropolitan region. At KWCP, the MCC is a hybrid position that combines marketing, public relations, events management, client services, and general administrative skills to make the Market Center a friendly, warm, welcoming, and efficient business environment. The Market Center Coordinator is primarily responsible for client service in all forms, and for the efficient and successful day-to-day operations of the office, including supporting the leadership team in meeting their objectives. They will work directly with the Market Center Administrator and act as the client services coordinator, to greet and accommodate requests and provide helpful assistance and guidance for agents with a big smile, a helping hand, and a wealth of essential information. The ambitious MCC candidate can grow into an Assistant Team Leader role, and eventually to become a Team Leader. Duties & Responsibilities The Market Center Coordinator is a key support role within KWCP, and will be responsible for: Acting as the office and brand ambassador for the Market Center, fielding phone calls, guests, facilitating meetings, classes, on-site, and off-site events as necessary Maintain and prepare the training rooms, workstations, and other common and functional areas for day-to-day operations and special events as needed Greeting everyone with a smile-being positive, cheerful, and accommodating in all situations Assist management team as needed to forward the goals and objectives of the office to recruit, attract, hire, and retain agents Provide support and feedback to the Market Center Administrator, Team Leader, and other team leaders on all matters affecting the productivity and operation of the Market Center Provide marketing and communications support and outreach for classes, programs, events, and office activity through digital platforms, social media, and internal communications collateral Qualifications Minimum of 1-3 years of office experience in an administrative capacity Standout verbal and written communications skills, with phone skills and ability to handle multiple, often simultaneous interactions Proficiency with Microsoft Office suite essential applications, document management, and familiarity with email marketing platforms Marketing, event planning, public relations skills and experience are a plus Additional Information Top candidates will be friendly, outgoing, and willing to help with anything and everything. They are great team players with a ‘can-do' attitude . They will be systematic and efficient , with good planning and problem-solving skills. The MCC has a happy, positive attitude, and a willingness to serve. They will take opportunity to grow and thrive , seeking potential growth with a commitment to learning at each opportunity.

We are in the business of home ownership and are looking for a Title Policy Coordinator who will find a career home with us. This non-exempt role is for someone who enjoys working in a fast-paced, team-centered environment as you will be responsible for creating final policies and/or retrieving previously issued policies to be delivered to the lender. What you will do As the Title Policy Coordinator, you are responsible for communicating with internal staff to obtain any information needed to be able to issue and/or deliver a clean policy to our clients. Reviewing documents for accuracy Review orders to ensure all requirements are complete Policy retrieval Reporting and Shipping Generate title policies for all orders Post/scan/ship policies received Prepare and reconcile monthly remittance report Respond to all policy requests and inquiries Request final policies from vendors on workshare files Additional duties, as assigned What you will bring High-school diploma or equivalent Working knowledge of real estate terminology Strong customer service focus Clear verbal and written communication skills Ability to work in fast-paced environment and meet deadlines Capability to work both independently and as part of a team Problem-solving mindset with ability to multitask Familiarity with computers, including Microsoft and typing (45-60 wpm required) Excellent written and verbal communication skills Ability to read, analyze and interpret common technical reports, and documentation Present information to executive and senior management teams, internal groups and/or clients If you have transferrable skills and feel like you would be a good fit, please don't hesitate to apply! What we offer Competitive payrates based on skills and experience Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts Rest and relaxation: Paid holidays and generous PTO based on tenure Community and Philanthropy: Paid volunteer time Paid Maternity and Parental Leave Contribute to your future: 401K plan and robust continuous learning opportunities Work Perks Program: Access to discounts that help save money in your daily life Is this the ideal location for you? Mortgage Connect is committed to offering a flexible work environment for this role. This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect's remote work policy and business needs.) Who we are Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “ The 5C's” : Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us. All onboarding employees will be required to complete a pre-employment background check and drug screening. We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ************************

Service Operations & Ticket Management Act as the central point of contact for global IoT service tickets, driving the intake, prioritization, and completion of all service requests across locations. Ensure all service tickets are resolved within the defined tolerances of service standards, escalating issues as needed to maintain compliance and performance. Collaborate closely with regional technical leads and managers to troubleshoot, resolve, and prevent recurring service issues. Monitor and manage service tickets using ServiceNow (SNOW), ensuring accurate documentation, timely updates, and effective resolution workflows. Utilize Smart Building Dashboard tools to assist with initial diagnostics and root cause analysis. Coordinate firmware/software updates and validate telemetry data in partnership with IoT Technical Specialists and suppliers. Independently schedule and lead meetings to resolve service-related issues, ensuring all stakeholders are aligned. Process Improvement & Knowledge Management Identify service process deficiencies and lead initiatives to improve workflows, reduce resolution times, and enhance service quality. Partner with technical teams to develop mitigation plans and author Knowledge Base Articles (KBAs) to support triage and resolution efforts. Proactively identify areas of operational risk and implement mitigation strategies to ensure service continuity. Reporting & Metrics Collect, analyze, and present service ticket metrics using Power BI and other reporting tools. Collaborate with the Program Coordinator to develop and deliver executive-level presentations that highlight service performance, trends, and improvement opportunities. Global Standards & Compliance Serve as a subject matter expert on IoT service processes and standards across all global locations. Assist in the development, communication, and enforcement of global service standards to ensure consistency and compliance. Collaborate with regional managers and technical leads to align local practices with global objectives. Cross-Functional Collaboration Work closely with global and regional teams to implement service processes and ensure alignment with operational goals. Partner with contractors, suppliers, and integrators to improve service delivery and ensure adherence to standards. Maintain strong communication channels between global and regional teams to foster collaboration and knowledge sharing. Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Proven experience in IoT service coordination or technical support roles. Proficiency in ServiceNow (SNOW) and Smart Building Dashboard tools. Strong troubleshooting skills and experience with firmware/software updates and telemetry validation. Excellent communication and stakeholder engagement skills. Ability to work independently and lead cross-functional initiatives. Experience creating and presenting reports using Power BI. Strong organizational skills and attention to detail. Preferred: Experience working in a global enterprise environment. Familiarity with IoT systems, smart building technologies, and service process frameworks. Experience developing and maintaining knowledge base content and service documentation. Salary Range $59,812.00 - $94,440.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users. From utility inspectors to first responders, soldiers in battlefield scenarios and beyond. About the Role: We are creating a new Field Service maintenance and repair capability to support the new Skydio X10 Dock products used by public safety, utility, infrastructure and other public and private entities that fly sUAS drones 24/7. This new role works at the intersection of technical support, logistics and field service to ensure people and parts arrive at the right location, at the right time. It also ensures that the post-service actions including service acceptance and material returns are properly closed out. More generally, you'll be part of a team that is defining the exciting world of autonomous beyond visual line-of-sight flight! You'll experience firsthand what it's like to fly the Skydio X10-both in the real world and in the new Skydio Paraverse simulator. You'll be part of a high-performing team that takes on difficult challenges and delivers awesome outcomes. This role may also provide an excellent pathway to careers in Customer Support, Customer Success, Deployment Engineering and other go-to-market roles over time. How you'll make an impact You'll collaborate with Customer Support Representatives (CSRs) as they hand off validated service requests to be scheduled. You'll create Work Orders and initiate requests for material and part shipments. You'll manage scheduling of Field Service Technicians (FST) from the Skydio Field Services team and/or third party service providers at times acceptable by the customer and SLA compliance. You'll manage in-progress service appointments to quickly respond to unexpected delays and surprises, always with the goal of finding the shortest path to an X10 Dock's Return to Service (RTS). You'll be responsible for confirming the service appointment was completed to the customer's satisfaction, and that all materials are accounted for and returned to the appropriate depots. Service Work Order Management Create and manage service and repair work orders in the Skydio CRM system. Ensure accurate documentation of service requests, repair requirements, and customer details. Parts Logistics & Dispatching Coordinate shipment of parts and replacement components to customer and partner locations. Track parts movement and ensure delivery availability for scheduled repairs. Manage return of defective parts for RMA processing and failure analysis. Scheduling & Technician Coordination Schedule onsite service with customers, Skydio FSTs and service partners. Align FST availability with related material shipment, FST travel, and contractual service-level agreements (SLAs). Monitor technician schedules and adjust as needed to address last-minute change-in-plans or delays. Customer Interaction & Sign-Off Communicate repair timelines, part delivery status, and technician schedules to customers. Ensure customer acceptance of completed work, including proper documentation of sign-off and satisfaction. RMA & Return Tracking Oversee the return process for defective or replaced parts with the customer and/or the FST. Track returned materials through RMA systems to ensure receipt by the appropriate entity (e.g., return-to-inventory, failure analysis) Operational Reporting & Continuous Improvement Maintain accurate service records, part inventories, and work order logs. Generate reports on service performance metrics, turnaround times, and parts utilization. Recommend process improvements to streamline operations and enhance customer experience. Success Metrics On-time scheduling and completion of service jobs. Accuracy and timeliness of parts dispatch and returns. High customer satisfaction ratings post-service. X10 Dock Return to Service elapse time. Efficient utilization of logistic and FST hours. What would make you a good fit: Education & Background Bachelor's degree in Business Administration, Operations Management, or a related field, or equivalent professional experience. 1-3 years of experience in field service coordination, service operations, logistics, or customer service roles. Technical & Professional Skills Proficiency with office productivity applications (e.g., spreadsheets), CRM (e.g., Salesforce), analytics (e.g., Databricks). Knowledge of parts logistics and RMA processes, including return tracking and warranty workflows. Strong scheduling and resource allocation skills, ideally with dispatching software experience. Competency in Excel, Google Workspace, or other reporting tools to track and present service performance metrics. Soft Skills & Competencies Excellent communication skills, both written and verbal, with the ability to interact professionally with customers, technicians, and cross-functional teams. Highly organized with strong attention to detail and ability to juggle multiple tasks simultaneously. Strong problem-solving and troubleshooting skills to resolve scheduling conflicts, part shortages, or customer escalations quickly. Self-motivated problem solver, eager to learn. Possess high EQ and the ability to rally others around a common goal. Customer-first mindset with a focus on ensuring satisfaction and service excellence. Ability to thrive in a fast-paced environment and adapt to shifting priorities. Additional Requirements and Knowledge Willingness to occasionally perform limited work after-hours or weekends to support urgent field service requests. Familiarity with drones, electronics, or industrial equipment is a plus but not required. Compensation: The hourly rate for this position is $27.88 to $39.23 USD. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. #LI-WM1 At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws. For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit *************************

About the role The Associate, Client Services serves as a leader in the nonprofit community, inspiring and supporting nonprofits to realize their full fundraising potential. About 80% of the Associate's time is spent supporting a portfolio of clients, in partnership with other Aperio team members. About 20% of time is spent on business development, serving as a thought leader in the community and proactively building relationships with a portfolio of prospective clients, referral sources, and other nonprofit leaders and fundraisers. Client services responsibilities (80%) The Associate, Client Services supports our team of Client Services Directors in providing thought partnership and hands-on support to a portfolio of nonprofit clients. In every project, the Associate will position clients for sustainable revenue growth and fulfill client objectives. To that end, the Associate will: Adopt a client-centric approach Continually seek to understand each client's values, objectives, and expectations Leverage the Aperio approach of results-orientation, creativity, simplicity, and authenticity to create value for clients Support Directors in mapping out a concrete, actionable project plan for strategies and Aperio deliverables Track and monitor action steps in Asana for Directors, team members, clients, and self Serve as the day-to-day leader on moving action steps forward, providing reminders to Aperio staff and clients, when needed Produce meeting agendas Take comprehensive notes during meetings to ensure strategies and ideas are captured and can move forward Complete substantive portions of projects for clients to lessen the burden on staff Seamlessly blend into the culture and workstyle of the client, building trust and working partnerships with a variety of stakeholders Use all available Aperio resources-expertise, experience, templates, tools, etc.-to seamlessly and efficiently advance project plans Contribute resources to the Aperio library through client work Contribute to Aperio's efforts to fight racism and discrimination through client services Leverage the time, expertise, and experience of Aperio's Expert Network to increase value for clients and accelerate service delivery Direct project support varies by client. It can include, but is not limited to: Conducting assessments Producing reports summarizing assessment findings, recommendations, and strategies Interpreting data analyses Creating major gift, foundation, and corporate portfolios Supporting clean-up and SOP-development for databases and operational processes Creating governance models, dashboards, and trainings to implement/enhance metrics management Conducting moves management strategy sessions Preparing plans and materials for donor calls, meetings, and solicitations Creating fundraising toolkits Engaging leadership and boards in philanthropy Conducting qualification outreach to donors (emails, phone calls, meetings, etc.) for ad hoc donor lists or a defined qualification portfolio Developing and writing collateral Developing and writing custom proposals and stewardship reports Facilitating workshops Providing 1:1 coaching Business development responsibilities (20%) The Associate, Client Services serves as an ambassador for Aperio in the community to grow Aperio's client portfolio and support nonprofits broadly in their efforts to thrive . The Associate builds and engages a targeted portfolio of prospective clients, referral sources, and other key relationships. In addition, the Associate educates, equips, and inspires other nonprofit leaders and fundraisers about what it takes to thrive . To fulfill this role, the Associate will: Build and engage a portfolio of 25-50 strategic relationships, sourced from personal networks and cold outreach Actively network to grow and strengthen the portfolio, achieving monthly activity metrics Leverage portfolio engagement resources provided, such as templates, scripts, segmented lists, and cold outreach prospect lists Approach conversations with curiosity to learn from experience on the ground Contribute to Aperio's efforts to fight racism and discrimination, especially in nonprofits, fundraising, and philanthropy Present/facilitate and participate in conferences, workshops, and webinars hosted by Aperio and other industry groups Create articles and videos that educate, equip, and inspire nonprofit leaders and fundraisers Promote and engage with Aperio content across social media channels Qualifications 3+ years experience in fundraising, ideally including experience focusing full-time on relationship-based fundraising (major gifts, foundations, or corporate partnerships) Experience soliciting $10,000+ gifts Ability to ‘manage up' Experience supporting leadership on donor relationships and/or projects Exceptional attention to detail Superb relationship management, interpersonal, and communication (written and oral) skills Experience managing projects to successful completion Outstanding organizational and time-management skills and ability Strong understanding of technology systems pertinent to major gifts (Salesforce and Raiser's Edge a plus) Openness to the ever-changing, dynamic environment of a start-up company Eagerness to learn new knowledge and skills Ability to travel for assignments, as needed, up to 50% of time

Department: Client Services Reports To: Senior Vice President, Client Services Job type: Full Time, Exempt Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to cut through the noise and put physician care delivery at the forefront. With our unique frontline access to HCPs, their insights, and clinical expertise, we are committed to providing life science companies with innovative channels and AI technology needed to deliver clear, reliable, and evidence-based resources into the hands of HCPs. Guided by a board of trusted physician advisors, we ensure every message leads to better patient care. Welcome to the future of ethical physician and pharma collaboration! Job Summary We are seeking a client services coordinator who will be responsible for supporting multiple CS teams that manage campaigns across varying therapeutic areas and pharmaceutical manufacturers. You'll be day to day support for CS Managers and Associate Directors, managing document creation, tasks across cross functional teams, tracking and creating submission docs as well as attending and keeping track of various trainings. Duties/ Responsibilities: Creation of docs from draft to working status including: KOC decks, submission docs, internal status docs and trackers, etc Join client meetings and status to take comprehensive notes detailing next steps and key takeaways Creation of submission docs, submitting in Veeva Vault and managing status of jobs / timeline Assist CS and Sales teams in creating mockups of SMS copy based on internal best practices and MLR rules Support with tasks needed pre and post-launch including creation of tagging documents for agencies, running of target lists, testing and QA of campaign messaging, and monitoring inbound messages for AE/PQCs, and submitting timely requests for metrics from the data team Work closely with sales and finance to notify of campaign delays and changes to dates that impact flighting and deliverables Experience: 1-3 year's experience in Pharmaceutical Marketing at an agency or similar Veeva and MLR submission experience is a plus but not required Ability to problem solve and perform logical inquiry Ability to work in a fast paced, tight deadline environment, an organized and autonomous worker Travel as much as 1x per quarter for team meetings Benefits: Impiricus focuses on taking care of our teammates' professional and personal growth and well-being. Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan) Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance Flexible Time Off: Take the time you need with a flexible vacation policy - recharge your batteries your way Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months) Your Work, Your Way: If you're close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option. Home Office Setup: We'll ship you the gear you need to create a comfortable workspace at home. 401(k): Save for your future with tax advantages (and company match!) Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are searching for another member to add to our close-knit team as a Service Coordinator. We are a hard working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. Our office is fast-paced where no two days are the same. There is a high level of activity so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care so we are looking for those individuals with great customer service skills. Your responsibilities will include: Answering phones Working with clients and handling every phase of their jobs Scheduling appointments Working with employees in the field Responsible for problem resolution for clients Maintaining customer database and input of information into computer ***SOME REMOTE OPPORTUNITY MAY EXIST AFTER TRAINING*** Specific requirements: Good organization skills and be able to multi-task Computer experience including Word and Excel Strong and precise follow through Written and oral communication skills are essential Ability to prioritize work assignments, critical tasks and routine work If you are energetic and upbeat, this may be the place for you. Our work environment is casual, energetic and fun. We recognize people as our most valuable asset and will train you to excel in your position. If you are thinking about taking the next big step in your career, this may be the opportunity you have been waiting for. Hours are: Flexible - business hours are from 8am - 5pm Monday to Friday Rate: $18 - $22/hour If this sounds exciting, please email your resume

Helfrich Brothers Boiler Works Inc. (HBBW) has been a family-owned business since the 40's. We bring together decades of experience, from the commercial boiler industry, to meet all the fabrication and field service needs of our customers. Inside our 95,000 square foot facility in Lawrence Massachusetts, we provide construction services, ASME pressure vessel and code tank fabrication, machining, and boiler parts of all types. Our full-time staff of engineers, welders, machinists, and millwrights offer turn-key service, from project conception, through the start-up phase of the project, providing a complete product that saves our clients time and money. Job Description The company is growing strong, and our Field Services division is looking for a Travel Coordinator. Our ideal candidate is self-motivated and resourceful, with the ambition to complete the job successfully. This position will report directly to the Equipment and Logistics Manager. The Travel Coordinator would work remotely but maintain on-call availability for necessary emergency calls outside of traditional business hours. This is a great opportunity for the right person! Major Duties & Responsibilities: We often service forced/emergency outages, which are time sensitive and critical to our business. In the event of a forced/emergency outage, this individual would be responsible for immediately coordinating with the Project Managers and Workforce Planning Manager to confirm the project's schedule and manpower, then promptly arranging, communicating and documenting all travel/lodging accommodations for employees scheduled to work the emergency outage. The Field Services Travel Coordinator is also responsible for the following day-to-day aspects: * Review outage schedule weekly and arrange hotel accommodations as necessary, * Confirm with hotels and communicate number of rooms in addition to all other travel details, * Collaborate with the Operations Manager, Project Managers and Workforce Planning Manager to ensure successful operations, * Update project email with hotel confirmations and Tally Sheet within SharePoint, * Organize travel sheet in the proper folder within SharePoint, * Consistently monitor schedules for changes to ensure required coverage, * Communicate effectively with hotels and other necessary vendors, informing them or changes/checkouts and other necessary vendors. Education/Skills/Experience: * 2+ years' experience as a Travel Coordinator, or in a corporate travel agent role, * Excellent organizational and time management skills, * Strong computer skills, versed in Microsoft Office and SharePoint, * Customer service oriented with a background in operations and logistics, * Ability to negotiate effectively with external vendors to maintain budget alignment, * Comfortability completing clerical work in a timely, efficient manner, * Process driven with evolved critical thinking skills. Expectations * Readily available for work during standard business hours, Monday through Friday, from 7:00 a.m. to 5:00 p.m. to ensure team collaboration and employee support. Providing timely notice for any absences or delay, * Conducting oneself in a professional and respectful manner, especially when communicating with colleagues and vendors, * Taking initiative to find the most efficient and cost-effective travel solutions, * Working cooperatively with managers and employees to understand and fulfill their travel needs, * Being flexible and able to quickly book emergency travel when unexpected jobs arise. * All booking details, including dates, names, and locations, must be 100% accurate, * All travel must be booked with sufficient time to meet job deadlines and avoid rush charges, * E&L Manager must be copied on any email regarding travel and lodging as well as any significant conversation must be communicated to the field service team in a timely manner, preferably by email, * All bookings, confirmations, documentation and email correspondence must be clearly labeled & organized by job number and sent to all relevant parties in accordance with Field Service SOPs. Job Type: Full-time, Hourly Pay: $25.00 - $30.00 per hour DOE Benefits: * 401(k), 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 40+ hours weekly * On-call off hours availability required, * Day shift * Overtime * Weekends as needed Work Location: Remote

Residential Rehabilitation Program (RRP) services are designed for individuals with serious mental illness who have difficulty maintaining housing. Our team helps individuals obtain housing, employment, mental health services, and more. What to expect. This is a direct care opportunity to provide support for mental health treatment. You will assess and monitor client needs, develop service plans, connect clients to community services and resources, and advocate for your clients as necessary. Additional responsibilities will include: Assisting clients through program enrollment and orientation. Coordinating client medical appointments, transportation, housing, money management, etc. Developing and assisting with client medication management plan. Obtaining and maintaining entitlements for clients. Maintaining accurate and complete documentation. Developing and coordinating transitions plans and program discharge What you'll get from us. At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Generous mileage reimbursement program What we need from you. One of the following combinations of education and experience: A high school diploma or GED and 2 years of related experience. A bachelor's degree and 1 year of related experience. The willingness to obtain additional certifications and trainings as required. A driver's license with 3-points or less and access to an insured vehicle. Must have availability to work days, nights, weekends, and holidays depending upon need of the program. WHY SHEPPARD PRATT? At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual's facing life's challenges. Join us and be a part of a mission that changes lives! #LI-BT1

Job Description Our mission is rooted in impact, education, and collaboration, guided by our core values of Family First, Results Matter, and Always Be Learning. Seeking a detail-oriented and reliable individual to join our thriving real estate team as a Field Services Coordinator. This is an excellent opportunity to leverage your strong organizational and customer service skills within a dynamic industry. As a key member of our operations, you will be responsible for the efficient management and delivery of essential field resources. The Field Services Coordinator will handle all aspects of listing material deployment, maintenance, and retrieval for our properties. This includes timely communication with field team members and the Field Services Manager regarding delivery schedules, inventory levels, and any relevant logistical updates. Responsibilities Collaborate weekly with the Field Services Manager to coordinate the operational requirements for upcoming "Coming Soon," Active, Under Contract, and Closed listings. Work closely with the Listing Manager to schedule all necessary field service activities. Transport and install/remove listing materials, signage riders, and other required materials. Establish and maintain a comprehensive inventory management system for field supplies. Administer and track our lockbox system. Assist in the preparation and distribution of client engagement items such as "Pop-By" bags or mailers. Support the preparation and delivery of marketing and event materials. Provide on-site support for event setup and breakdown as needed and feasible. Qualifications Demonstrated strong customer service, interpersonal, organizational, and time management abilities. High school diploma, GED, or equivalent. Access to a reliable vehicle. Essential attributes: Team-oriented, committed to learning, self-motivated, receptive to coaching, dedicated, and driven to succeed. A genuine interest in professional growth within the real estate sector. If you're ready to transform your career and join the elite in real estate investment, apply now and take the first step toward living your impact.

At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow. We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR! NASCAR Event Management seeks a talented professional to join in the position of Part Time Track Services Coordinator. The Part Time Track Services Coordinator is responsible for ensuring the safe and smooth operations by all fire, medical, recovery, and restoration crews, at all NASCAR events, according to plan, and as trained. Part Time Track Services Coordinators are the liaison between NASCAR Competition and the racing venue hosting the event. Additionally, NASCAR Part Time Track Services Coordinators lead training during race weekends and at dedicated training events throughout the year to help ensure established standards and best practices are being met and followed. THIS IS A FIELD/REMOTE POSITION THAT TRAVELS TO RACE EVENTS ACROSS THE U.S. THE SUCCESSFUL CANDIDATE MUST LIVE WITHIN A REASONABLE TRAVEL DISTANCE FROM CONCORD, NC. ESSENTIAL DUTIES AND RESPONSIBILITIES Acts as a liaison between NASCAR Track Services and the track's safety / restoration team throughout the year and during NASCAR event weekends. These event weekends include NASCAR National Touring Series events, Weekly Series, and the ARCA Racing Series, and may include other series / events. Must be able to work, communicate, and function in a team-like manner. Inspects the racetrack facility and components thereof (before and during event weekends) and deems them suitable for racing, to NASCAR standards. Communicates any issues with appropriate NASCAR and facility personnel. Coordinates race related activity with track personnel and other NASCAR Track Services partners, which may include pre-event, during the event, and post-event duties. Ensure that all event equipment, event staffing, and training compliance levels, are all within the NASCAR Track Services Event Standards. Conducts daily Track Services meetings with the track safety and restoration crews on event days. Participates in weekly conference calls, NASCAR Track Services planning, various training sessions, and in the development and implementation of the NASCAR Safety & Operations Summit as needed. Other duties as assigned. Percent of travel: 90%, including weekends. QUALIFICATIONS High school diploma or general education degree (GED), a minimum of three (3) years experience in a fast paced, quick decision-making environment. Motorsports experience preferred. Must have a driving record clear of serious infractions and a valid driver license. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers and employees of organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Proficient on Company provided hardware and software Knowledge of and ability to use extrication equipment. Ability to use diplomacy when required. Ability to work efficiently in a fast-paced environment and remain calm under pressure. Excellent organizational and multitasking abilities. Strong attention to detail and accuracy. Excellent communication and interpersonal skills. Ability to work outdoors in changing weather conditions. Flexibility to work irregular hours, including evenings, weekends, and holidays, in alignment with the race schedule and event calendar. Dependable and punctual, with a commitment to fulfilling assigned shifts and responsibilities according to the race schedule and event calendar. CERTIFICATES, LICENSES, REGISTRATIONS EMT Certification preferred Hazardous Materials (HAZMAT) certification preferred State of residence Fire Fighter Certification preferred. Valid Drivers license. Apply Now! Learn more about this role and our team by applying at ********************** for consideration. We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR! NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists. Follow us on LinkedIn and X for future opportunities and company news.

The Coordinator II, Client Services is instrumental in managing the daily intake of client requests and providing essential support to the Client Services team. They efficiently balance various priorities across escalation channels and incoming client calls, ensuring seamless communication with all support departments. As the initial point of contact for our clients at Nextgen, this role plays a crucial part in shaping the client experience. Therefore, applicants should have a passion for creating exceptional client interactions and possess strong customer service skills. Receives and responds to customer product inquiries through various communication modalities such as telephone, email, and/or chat platforms. Provides coverage for Helpdesk phone and email traffic. Follows day-to-day workflow activities and processes to ensure customer issues have been received, routed, and documented; organizes, audits, enters, and reports outage data into SalesForce (SF). Handles a variety of technical support cases including but not limited to speaking with customers and mitigating conflict or difficult client situations. Addresses and works to resolve issues and/or complaints; escalate to appropriate teams or management for assistance, when necessary. Create, open, transfer, and/or reassign support cases to appropriate team members; follows up with assigned team members to provide additional information or obtain feedback on status of support case. Partners with support teams to update status codes or categories; ensures cases are routed to the appropriate teams with complete and accurate information. Notifies support teams of potentially urgent or critical issues through various communication platforms including chat, email, telephone. Escalates disgruntled or dissatisfied customer issues to Account Managers and/or Senior Management, as needed. Assists with SF testing to ensure Helpdesk workflow efficiencies; makes recommendations for consideration related to SF workflow processes to increase client satisfaction and process efficiencies. Education Required: Associate degree. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 2+ years of experience in customer service, software, or related field. Knowledge, Skills & Abilities: Knowledge of: Technology and customer support best practices; software, technologies, and applications to assist with interactions via web, telephone, or other electronic means; trends related to customer support techniques; practices, tools, and techniques for communicating with clients in a professional manner; laws, regulations, policies, and procedures governing the functional area; Microsoft Office Suite. Skill in: Applying logical and scientific thinking to a wide range of intellectual and practical issues and concerns; interpreting laws and regulations; problem solving, analytical, and critical thinking; working as member of a team; communicating clearly, concisely, and effectively; establishing and maintaining effective working relationships. Ability to: Work in a fast-paced environment; work with customers needs while following the organization's policies and procedures; determine and apply solutions to work-related problems; stay organized, prioritize workload, and multi-task to meet deadlines. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality ' The consumer is our boss, quality is our work and value for money is our goal. Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency ' We use resources to the full, waste nothing and do only what we can do best. Freedom ' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multipl The pay range for this role is $17.70 - $22.62 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

Qualifications Purpose & Scope: Develops patient care services goals, objectives, standards of performance, policies and procedures; organizes the department in accordance with the hospital's mission and vision statements in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines. Evaluates proposed procedural changes as they relate to patient care, directs / supervises the implementation and ensures compliance with Standards of Nursing Practice that promote optimum health care delivery Education: Bachelor's degree in nursing is required. Master's degree in nursing is preferred. Experience: Two years of healthcare/medical - nursing/patient care is required. Two years of demonstrated leadership ability is preferred. Certification/Licensure: Licensed as a Registered Nurse by the Virginia Department of Health Professions is required. BLS certification is required. Registered Nurses on designated units are required to maintain certain certifications. New to practice area nurses or new graduates have 1 year to complete the specialty requirements below. ACLS: ED, ICU, CVICU, Cardiac Cath Lab, Cardiopulmonary Rehab, Bronch Suite, Interventional Radiology, Radiology Safety Nurses, Step down Units (3A, 3B, 4B), 6A, 6B, 7A, Labor and Delivery, Hemodialysis, Respiratory Therapy, Float pool, GI Unit, and PACU PALS: PACU: Pediatric Nurses, ED NRP: NICU, Mother Baby, Labor and Delivery De-escalation training: BHU, ED Per policy ACLS or PALS cards stand as showing competence in BLS Skills per American Heart Association Guidelines. If an employee holds current ACLS or PALS certification, this meets the requirement for BLS in their job description. They do not need to also carry a separate BLS certification. Other Qualifications Need to be a member in at least one professional organization.

Hillcrest Children & Family Center is a non-profit organization dedicated to providing comprehensive mental health services to individuals in our community. We are committed to improving the lives of those struggling with mental illness through evidence-based treatment and compassionate care. As a Joint Commission and CARF accredited organization, we take pride in promoting awareness and understanding to break down barriers for mental health issues in our community! Position Summary This Position reports to the Practice Administrator. The incumbent may receive day to day direction from a program manager to which they may be assigned. In Intake and Care Coordination Specialist may be assigned to Addiction Program, Adult Services or Children Services. The position fields a high level of customer service calls, maintains relevant documentation, and deals with employees, clients/families and some external public entities. Intake and Care Coordination Specialists must be able to multi-task and manage all front desk operations including proper tracking of certain activity that will ultimately result in a billable transaction. Duties & Responsibilities: This position will support clients, physicians, behavioral health providers, by performing intake functions to ensure that quality services are appropriately provided, and payer is established to ensure payment for services. Essential Functions: Assist with Intakes, Authorizations, Enrollment, Scheduling, and provides Continuity of Care functions as assigned for new and enrolled clients. Welcomes clients and supports family and client engagement. Responsible for ordered flow of all front desk functions. * Serves as primary role of Intake Specialist who prepares client/family for clinical intake and assessment process. Initiates and completes basic intake information. Under the direction of the Clinical Director or designee determines whether clients meet criteria for routine, urgent, or emergent care and schedules clients accordingly. * Gathers initial demographic information, insurance, referral information in person or over the telephone in a caring, engaging and welcoming manner. * Verifies residency, income, insurance and ensures proper authorizations are in place prior to the delivery of service. * Welcomes clients and visitors over the telephone or on site, schedules clients, and manages processes to ensure smooth transition from request for service-to-service delivery. Works closely with the Psychiatrist and other providers to ensure that the visit is complete, documents signed, and future appointments set. Collect Co-pays as necessary. * Serves as an advocate for the client focusing on coordinating care with the service providers/programs to ensure that appointments are made in a timely fashion and kept by both clients and provider. Employees provide clients with alternative resources and information as appropriate. * Manages data and provides periodic reports on encounters, demographics, kept appointments, cancellations, etc. * Secures prior and re- authorizations for services as necessary. * Helps to ensure smooth functioning of the intake, access, authorization, and scheduling processes. * Assist with filing of client health information as assigned and other related duties. * Ensure the privacy and security of protected health information per HIPAA requirements. Provide the highest level of customer service to patients, fellow employees and referral sources, maintains and monitors client waiting areas. * Prepares continuity of care reports and participates in quality improvement activities, committees, etc. * Provides administrative and program support to assigned programs. * Maintain knowledge of insurance, and benefit eligibility of various Hillcrest payers including Medicare/Medicaid; United Health Services; Health Services for Children with Special Needs (HSCSN); Charter/Beacon; Department of Mental Health- Mental Health Rehabilitation Services; Addiction Prevention and Recovery Agency (APRA) Work Schedule: Position is 40 hour per work week. Flexible hours are required between 8:00 a.m. and 8:00 p.m. Saturday, and weekends on rotation. Qualifications: * Associate degree preferred in Medical Billing Coding, Business Administration, Healthcare Related field or at least 3 years of experience in healthcare * Medical Office experience, Preferably Substance Abuse and Behavior Health, at least 1 year, preferred * Data entry experience; Minimum 40 wpm per no errors * Ability to Multitask * Organizational abilities * Key 40wpm, no errors, minimum * Proficient in Microsoft Suite: Word, Excel, Outlook * Knowledge of Computer Systems * Detail oriented * Proven customer service skills.ee or bachelors degree preferred in healthcare related field or at least 1-3 years of experience in healthcare medical office setting with the skills and aptitudes to meet functional requirements of the role. * Strong oral and written communication skills. * Knowledge of Medicare/Medicaid or other insurance benefits and claims processes Benefits: * Affordable Medical, Dental, and Vision Insurance * 401K Retirement * 2 weeks PTO and Sick Leave, accrued annually * 8 paid company holidays * Life Insurance * Opportunities for professional development and growth! * Mental health and leadership training * Employee Assistance Programs (EAP)

Job Description Hillcrest Children & Family Center is a non-profit organization dedicated to providing comprehensive mental health services to individuals in our community. We are committed to improving the lives of those struggling with mental illness through evidence-based treatment and compassionate care. As a Joint Commission and CARF accredited organization, we take pride in promoting awareness and understanding to break down barriers for mental health issues in our community! Position Summary This Position reports to the Practice Administrator. The incumbent may receive day to day direction from a program manager to which they may be assigned. In Intake and Care Coordination Specialist may be assigned to Addiction Program, Adult Services or Children Services. The position fields a high level of customer service calls, maintains relevant documentation, and deals with employees, clients/families and some external public entities. Intake and Care Coordination Specialists must be able to multi-task and manage all front desk operations including proper tracking of certain activity that will ultimately result in a billable transaction. Duties & Responsibilities: This position will support clients, physicians, behavioral health providers, by performing intake functions to ensure that quality services are appropriately provided, and payer is established to ensure payment for services. Essential Functions: Assist with Intakes, Authorizations, Enrollment, Scheduling, and provides Continuity of Care functions as assigned for new and enrolled clients. Welcomes clients and supports family and client engagement. Responsible for ordered flow of all front desk functions. Serves as primary role of Intake Specialist who prepares client/family for clinical intake and assessment process. Initiates and completes basic intake information. Under the direction of the Clinical Director or designee determines whether clients meet criteria for routine, urgent, or emergent care and schedules clients accordingly. Gathers initial demographic information, insurance, referral information in person or over the telephone in a caring, engaging and welcoming manner. Verifies residency, income, insurance and ensures proper authorizations are in place prior to the delivery of service. Welcomes clients and visitors over the telephone or on site, schedules clients, and manages processes to ensure smooth transition from request for service-to-service delivery. Works closely with the Psychiatrist and other providers to ensure that the visit is complete, documents signed, and future appointments set. Collect Co-pays as necessary. Serves as an advocate for the client focusing on coordinating care with the service providers/programs to ensure that appointments are made in a timely fashion and kept by both clients and provider. Employees provide clients with alternative resources and information as appropriate. Manages data and provides periodic reports on encounters, demographics, kept appointments, cancellations, etc. Secures prior and re- authorizations for services as necessary. Helps to ensure smooth functioning of the intake, access, authorization, and scheduling processes. Assist with filing of client health information as assigned and other related duties. Ensure the privacy and security of protected health information per HIPAA requirements. Provide the highest level of customer service to patients, fellow employees and referral sources, maintains and monitors client waiting areas. Prepares continuity of care reports and participates in quality improvement activities, committees, etc. Provides administrative and program support to assigned programs. Maintain knowledge of insurance, and benefit eligibility of various Hillcrest payers including Medicare/Medicaid; United Health Services; Health Services for Children with Special Needs (HSCSN); Charter/Beacon; Department of Mental Health- Mental Health Rehabilitation Services; Addiction Prevention and Recovery Agency (APRA) Work Schedule: Position is 40 hour per work week. Flexible hours are required between 8:00 a.m. and 8:00 p.m. Saturday, and weekends on rotation. Qualifications: Associate degree preferred in Medical Billing Coding, Business Administration, Healthcare Related field or at least 3 years of experience in healthcare Medical Office experience, Preferably Substance Abuse and Behavior Health, at least 1 year, preferred Data entry experience; Minimum 40 wpm per no errors Ability to Multitask Organizational abilities Key 40wpm, no errors, minimum Proficient in Microsoft Suite: Word, Excel, Outlook Knowledge of Computer Systems Detail oriented Proven customer service skills.ee or bachelor's degree preferred in healthcare related field or at least 1-3 years of experience in healthcare medical office setting with the skills and aptitudes to meet functional requirements of the role. Strong oral and written communication skills. Knowledge of Medicare/Medicaid or other insurance benefits and claims processes Benefits: Affordable Medical, Dental, and Vision Insurance 401K Retirement 2 weeks PTO and Sick Leave, accrued annually 8 paid company holidays Life Insurance Opportunities for professional development and growth! Mental health and leadership training Employee Assistance Programs (EAP)

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Service Coordinator in Jessup, Maryland to support our fast-growing Voice (MSS) division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more. WHAT YOU WILL BE DOING: * Serve as a primary point of contact for service requests. * Assess the service needs of customers and connect them with resources. * Schedule daily work for technicians and coordinate services with customers and subcontractors. * Work cross-functionally to communicate daily priorities with the service and operational teams. * Accurately create, track, and close service tickets on time, ensuring all service details, documentation, and technician hours are properly updated. * Update and review work-in-progress (WIP) reports regularly. * Establish and strengthen relationships with customers and vendors. * Create reports and ensure KPI's are met. * Provide timely responses to phone calls and email inquiries. * Fostering a safe work environment. * Maintain a positive, productive, and safe work environment. * Perform additional job duties as assigned. WHAT YOU WILL BRING TO THE TEAM: * 1-3 years of industry experience or related customer service experience. * Previous administrative experience preferred. * Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel. * Excellent customer service and problem-solving skills. * High-quality organizational skills. * The ability to work well under deadlines and to multitask. * Excellent verbal and written communication skills. * Excellent critical thinking and problem-solving skills. YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS: The physical environment requires the employee to work inside. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 20 pounds, and frequently position self to maintain computers or other equipment as needed. TRAVEL REQUIREMENTS: Travel as necessary to support company and customer needs. DIRECT REPORTS: No Direct Reports WHO WE ARE Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services - including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies. WHAT WE BELIEVE We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our "Service First DNA" culture. Service isn't just a motto for MCA, it's an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities. NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are "better together." #LI-KR1 #LI-Onsite