Guest Service Specialist - BWW
Jacksonville, FL job
In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of your career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.
GAME TIME ENERGY, LIFETIME EXPERIENCE
Creating legendary experiences? No problem. As a Server, you know what it takes to create a personalized experience for guests. You will be responsible for presenting food and beverage options and will focus on guests within the dining room area of the restaurant.
HOME OF THE GREATEST OF ALL TIMES
Buffalo Wild Wings fuels moments worth sharing for our guests and for our team members. And, when that means access to all these benefits and the game is always on well, thats just another day at the office.
Weekly Pay
Flexible Schedule
Shift meal discount and family dining discount*
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
YOU GOT THIS
You are of minimum age to serve alcoholic beverages (or higher, per applicable law).
You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.
Buffalo Wild Wings, Inc. is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
RequiredPreferredJob Industries
Other
Kitchen Staff (Heart Of House)
Jacksonville, FL job
Our Kitchen Staff (Heart Of House) is responsible for creating that unforgettable guest experience through the proper preparation of the best tasting recipes around! You are responsible for top notch cleanliness and sanitation standards at all times. You will be a member of a cohesive team that supports each other's success in a fast-paced environment.
RESPONSIBILITIES
Follows and reinforces The Melting Pot culture around the MVP card and Perfect Night Out.
Practices teamwork by communicating with and assisting all members of the restaurant team, promoting positive interaction between all team members.
Adheres to and maintains company policies and standards, complying with uniform standards, appearance and grooming best practices and federal, state and local laws and guidelines concerning alcoholic beverages and food safety.
Follows all of the company's specifications and procedures to ensure Exceptional Food. Follows all food rotation and re-stocking procedures using the FIFO (First In, First Out) method. Follows and uses all food safety procedures and logs.
Uses checklists to ensure proper set-up and close down of each shift and effective time management. • Immediately documents and reports repairs and maintenance issues.
Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
Prepare uncooked ingredients and follow strict recipes.
Use proper portioning techniques.
Read tickets to determine what/when items need to be prepared.
Clean station floors, counters, tools, cutting boards, and preparation surfaces to ensure station is clean and sanitized at all times.
A Heart Of House (HOH) team member is responsible for providing our guests and our team with unparalleled hospitality to create unforgettable Perfect Night Out! If this sounds like you, apply today!
Service Manager
Jacksonville, FL job
In most jobs, everyone doesn't spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that's just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.
GAME TIME ENERGY, LIFETIME EXPERIENCE
As a Service Manager, you'll oversee takeout operations and guest entry experience. You will assist in managing shift operations and will coach team members to ensure tasks are performed effectively. In other words, you will be key in creating legendary experiences for guests.
HOME OF THE GREATEST OF ALL TIMES
Buffalo Wild Wings fuels moments worth sharing - for our guests and for our team members. And, when that means access to all these benefits - well, that's just another day at the office.
Weekly Pay
Bonus Program*
Free Shift Meals & Meal Discounts*
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
YOU GOT THIS
Preferably, you have 2 years of restaurant or bar management experience.
You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations.
You have a passion for training and developing your team.
Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.
Buffalo Wild Wings, Inc. is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
Auto-ApplyTeam Member
Fruit Cove, FL job
Job Description
The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Coordinators. This position has direct interactions with Guests and members of the field operations team.
SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:
Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Maintains health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Firehouse Subs uniform and grooming standards and policies
QUALIFICATIONS AND SKILLS:
Must be at least sixteen (16) years of age
Comfortable working in a fast paced environment
Ability to interact in a positive and professional manner with guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Available to work evenings, weekends and holidays
Team Member - Server
Jacksonville, FL job
In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of your career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.
GAME TIME ENERGY, LIFETIME EXPERIENCE
Creating legendary experiences? No problem. As a Server, you know what it takes to create a personalized experience for guests. You will be responsible for presenting food and beverage options and will focus on guests within the dining room area of the restaurant.
HOME OF THE GREATEST OF ALL TIMES
Buffalo Wild Wings fuels moments worth sharing for our guests and for our team members. And, when that means access to all these benefits and the game is always on well, thats just another day at the office.
Weekly Pay
Flexible Schedule
Shift meal discount and family dining discount*
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
YOU GOT THIS
You are of minimum age to serve alcoholic beverages (or higher, per applicable law).
You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.
Buffalo Wild Wings, Inc. is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
RequiredPreferredJob Industries
Other
Hourly Shift Coordinator
Jacksonville, FL job
Job Description
The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.
SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:
PROFITABILITY
Follows all cash control and security procedures (e.g. safe counting, cash drawers)
Maintains inventory by performing Daily and Weekly inventory inspections
Receives inventory truck orders
GUEST
Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
PEOPLE
Provides coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance
OPERATIONS
Sets an example for Team Members by working hard to implement shift plan and drive operational results
Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
Motivates Team Members during shift on each of the workstations
Reviews restaurant results to identify successes and areas for improvement
Ensures that restaurant upholds operational and brand standards
*Performs duties of the Team Member when necessary
QUALIFICATIONS AND SKILLS:
Must be at least eighteen (18) years of age
High School Diploma or GED required, 2 years of college preferred
1-2 years of previous quick service restaurant experience
Demonstrated understanding of guest service principles
Available to work evenings, weekends and holidays
Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
Team Member
Saint Augustine, FL job
Job Description
The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Coordinators. This position has direct interactions with Guests and members of the field operations team.
SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:
Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Maintains health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Firehouse Subs uniform and grooming standards and policies
QUALIFICATIONS AND SKILLS:
Must be at least sixteen (16) years of age
Comfortable working in a fast paced environment
Ability to interact in a positive and professional manner with guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Available to work evenings, weekends and holidays
Dishwasher
Jacksonville, FL job
As a Dishwasher, you are a valuable member of the Heart Of House (HOH) team! You will be a member of a cohesive team that supports each other's success in a fast-paced environment.
What you will do:
Maintain the flow of all of the restaurant washables.
Ensure that everything is cleaned properly for preparing and serving food to our guests.
Keep all station floors, counters, tools, cutting boards, and preparation surfaces clean and sanitized at all times.
A Dishwasher is responsible for providing our guests with unparalleled hospitality to create unforgettable experiences every day! If this sounds like you, apply today!
Service Assistant - Franchise
Saint Augustine, FL job
Job Requirements This job posting is for employment at an independently owned and operated franchisee of Denny's. At Denny's, we love feeding people. If you have a passion for food and serving others, see what your future can hold at Denny's! As a Service Assistant, you play a special role in the overall operation of the restaurant. Responsibilities include:
* Bussing and cleaning guests' tables
* Operating and maintaining the dish room
* Cleaning and organizing the back of house
* Maintaining and servicing restrooms
Disclaimer
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Denny's, Inc. This means the independent franchisee, and not Denny's, Inc. is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. Denny's, Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee, and not Denny's, Inc., will be your employer. This job posting contains some general information about what it is like to work in a Denny's restaurant, but is not a complete job description. People who work in a Denny's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job. Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.
Team Member
Fernandina Beach, FL job
Job Description
The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Coordinators. This position has direct interactions with Guests and members of the field operations team.
SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:
Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Maintains health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Firehouse Subs uniform and grooming standards and policies
QUALIFICATIONS AND SKILLS:
Must be at least sixteen (16) years of age
Comfortable working in a fast paced environment
Ability to interact in a positive and professional manner with guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Available to work evenings, weekends and holidays
Team Member
Macclenny, FL job
Job Description
The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Coordinators. This position has direct interactions with Guests and members of the field operations team.
SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:
Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Maintains health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Firehouse Subs uniform and grooming standards and policies
QUALIFICATIONS AND SKILLS:
Must be at least sixteen (16) years of age
Comfortable working in a fast paced environment
Ability to interact in a positive and professional manner with guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Available to work evenings, weekends and holidays
Server - Food & Beverage
Jacksonville, FL job
In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of your career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.
GAME TIME ENERGY, LIFETIME EXPERIENCE
Creating legendary experiences? No problem. As a Server, you know what it takes to create a personalized experience for guests. You will be responsible for presenting food and beverage options and will focus on guests within the dining room area of the restaurant.
HOME OF THE GREATEST OF ALL TIMES
Buffalo Wild Wings fuels moments worth sharing for our guests and for our team members. And, when that means access to all these benefits and the game is always on well, thats just another day at the office.
Weekly Pay
Flexible Schedule
Shift meal discount and family dining discount*
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
YOU GOT THIS
You are of minimum age to serve alcoholic beverages (or higher, per applicable law).
You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.
Buffalo Wild Wings, Inc. is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
RequiredPreferredJob Industries
Other
Jacksonville Restaurant Manager - Chili's
Jacksonville, FL job
Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.
For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.
Responsibilities
Ensure a great Guest experience
Role model and hold Team Members accountable to operational and quality standards
Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
Foster open communication between Team Members and Management
Influence Team Member behaviors by championing change and restaurant initiatives
Lead with heart and mind
Drive business results by utilizing Chili's systems to effectively control costs
Follow operational systems, such as our Manager Timeline and performing quality Line Checks
Hire, train, retain, and develop Team Members to take on larger roles
Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
Understand and practice safe food handling procedures
Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
About Us
Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
About You
Dependable team player
Prefers to work in a fast-paced environment
Great multitasking skills
Auto-ApplyHospitality Specialist
Jacksonville, FL job
It has been proven that the first and last impressions are undoubtedly the most lasting. Whether addressing a guest over the telephone or in person, the hospitality specialist is instrumental in conveying the level of enthusiasm which has given The Melting Pot its name. With a smile always present, the hospitality specialist interacts with the guests as they enter The Melting Pot for the first or one-hundred-first time. In either case, the same message must be present: “We are pleased to have the opportunity to serve you as our valued guests. We do whatever we can to make your evening enjoyable.”
RESPONSIBILITIES
Opens doors and greets guests entering and exiting the restaurant, establishing a professional, hospitable rapport with each guest.
Maintains positive guest relations and exceeds guests' expectations by promoting and reinforcing The Melting Pot culture around the MVP card and The Perfect Night Out .
Adheres to and maintains company policies and standards, complying with uniform standards, appearance and grooming best practices and federal, state and local laws and guidelines concerning alcoholic beverages and food safety.
Performs as part of the team, executing opening, running and closing sidework assignments.
Attends and participates in ongoing training sessions when provided, reads PreShift notes and attends PreShift meetings. Aware of the cost of supplies and executes proper operational procedures.
A Host/Hostess is responsible for serving our guests with unparalleled hospitality to create the unforgettable Perfect Night Out! If this sounds like you, apply today!
Busser
Jacksonville, FL job
, pay will be variable by location - plus tips. Our Winning Family Starts With You! Check out these great benefits! * Flexible schedules to help you balance other life commitments (school, childcare, family care, etc.) * Free Employee Meal!
* Weekly pay
* Anniversary pay
* Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire)
* Paid Family and Medical Leave (up to 2 weeks after 1 year of service)
* Medical/dental insurance
* Ongoing training to build critical skills for current and future roles
* Discounts on cellphones, travel, electronics & much more!
* 401(k) savings plan (Company match after 1 year of service)
* Management career advancement opportunities (50%+ of our managers are promoted from hourly positions!)
And much more! Because at Olive Garden, We're All Family Here!
One key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants.
As a busser, you play an essential role in delighting and serving our guests while keeping our restaurants spotless, sanitized and safe. Our bussers ensure the dining room is always clean, disinfected and an inviting atmosphere for our guests to enjoy. As a busser, you will assist our servers in providing excellent service to ensure guest satisfaction, as well as a firm commitment to the highest safety and sanitation standards.
We'd love to welcome you home as the newest member of the Family!
#MyOliveGardenFam
Crew Member
Jacksonville, FL job
Why Wendy's The essential functions and position standards of a crew member are listed below. Generally, it is necessary for a crew member to be crossed-trained in at least three stations. Each station does not necessarily exist in every restaurant, and sales volumes dictate which station will be used and for how long on each shift. An individual must be able to perform each necessary function satisfactorily. Wendy's will, upon request, provide reasonable accommodation in accordance with the ADA to known physical or mental limitations of an otherwise qualified employee or applicant with a disability, unless doing so would cause Wendy's undue hardship.
Responsibilities
* Greeting and serving guests with enthusiasm, courtesy and hospitality
* Preparing and serving food as needed
* Smile and connect with internal and external customers
* Assist in opening or closing procedures
* Must be able to meet the physical demands of the position which includes, but is not limited to standing for long amounts of time and lifting up to 50 lbs.
* Ensure there is clear communication between the register and food line staff
* Knowledgeable of the brand and menu items
* Follow sanitation and safety procedures
* Greet customers to make them feel comfortable and welcome
What you can expect
As a Crew Member, you'll enjoy the following benefits:
* Flexible schedules
* Fast access to wages with PayActiv
* Opportunities for advancement
* A fun work environment
* Casual dress code (jeans and company provided t-shirt)
* 401k with company match*
* Medical, dental, and vision coverage * Available to employees who qualify based on hours worked
* 50% employee discount on one meal per shift
What we expect from you
Required Skills
* Ability to multitask
* Ability to work at a quick, efficient and thorough pace
* Team-oriented, adaptable, dependable and strong work ethic
* Positive attitude
* Customer service-oriented
* Ability to communicate effectively with guests and team members
We'll teach you the rest!
Additionally, you need to meet the following requirements:
* At least 16 years of age
* Have reliable transportation
* Perform physical demands of the job - including, but not limited to, standing for long periods of time and lifting up to 50 pounds
We are an Equal Opportunity Employer. Inclusion is at the heart of our business.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Line Cook - Mandarin Chili's
Jacksonville, FL job
Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride in great team work, then we want to hear from you!
Fast hiring process
Flexible part-time or full-time schedule
Growth opportunities
Great team atmosphere and culture
Responsibilities
Properly learn and execute all of our recipe procedures
Maintain cleanliness throughout kitchen
Follow company safety and sanitation policies and procedures
Communicate ticket times to Team Members
Keep food orders flowing continuously from the kitchen
About Us
Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
About You
Friendly, warm, and caring demeanor with Team Members
Thinks and acts quickly in a fast-paced, high-volume environment
Ability to use slicers, mixers, grinders, food processors, etc.
Prior experience preferred in a similar food and beverage service and preparation position
Team Member
Palatka, FL job
Job Description
The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Coordinators. This position has direct interactions with Guests and members of the field operations team.
SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:
Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Maintains health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Firehouse Subs uniform and grooming standards and policies
QUALIFICATIONS AND SKILLS:
Must be at least sixteen (16) years of age
Comfortable working in a fast paced environment
Ability to interact in a positive and professional manner with guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Available to work evenings, weekends and holidays
Job Description
The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Coordinators. This position has direct interactions with Guests and members of the field operations team.
SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:
Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
Maintains health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Firehouse Subs uniform and grooming standards and policies
QUALIFICATIONS AND SKILLS:
Must be at least sixteen (16) years of age
Comfortable working in a fast paced environment
Ability to interact in a positive and professional manner with guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Available to work evenings, weekends and holidays
Hourly Shift Coordinator
Saint Augustine, FL job
Job Description
The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.
SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:
PROFITABILITY
Follows all cash control and security procedures (e.g. safe counting, cash drawers)
Maintains inventory by performing Daily and Weekly inventory inspections
Receives inventory truck orders
GUEST
Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
PEOPLE
Provides coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance
OPERATIONS
Sets an example for Team Members by working hard to implement shift plan and drive operational results
Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
Motivates Team Members during shift on each of the workstations
Reviews restaurant results to identify successes and areas for improvement
Ensures that restaurant upholds operational and brand standards
*Performs duties of the Team Member when necessary
QUALIFICATIONS AND SKILLS:
Must be at least eighteen (18) years of age
High School Diploma or GED required, 2 years of college preferred
1-2 years of previous quick service restaurant experience
Demonstrated understanding of guest service principles
Available to work evenings, weekends and holidays
Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant