Team Leader jobs at Pollo Tropical - 66 jobs

Be a Part of the Fiesta... Come Join The Pollo Nation! You will need an email account click here to create one if you do not currently have one: Create Email Account When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character. Overview The Team Leader in Training (TLIT) position is designed to prepare individuals for shift leadership by providing hands-on experience in restaurant operations. The TLIT supports essential aspects of daily management, including food safety, guest service, labor support, and team engagement. Working closely with the leadership team, the TLIT will develop the skills to help lead shifts, coach hourly team members, and contribute to a positive and efficient work environment that promotes operational success. Qualities and Responsibilities Learn to supervise and guide hourly team members during assigned shifts to ensure product quality, efficiency, and exceptional guest service. Assist in planning and overseeing shift responsibilities while learning safety, food safety, sanitation, and security procedures. Support team engagement by practicing coaching, communication, and motivation techniques. Observe and participate in daily pre-shift meetings (huddles) to align on goals, service standards, and operational priorities. Model high standards of guest service and assist in resolving guest concerns with urgency and care. Learn to maintain regulatory and company compliance, and support facility cleanliness and equipment upkeep. Foster a safe and inclusive work environment by observing and reporting team or guest incidents promptly. Assist with basic administrative tasks including scheduling, inventory checks, and cash handling procedures. Shadow leadership during team member development activities, including training and onboarding. Practice proper decision-making in high-pressure environments and develop problem-solving abilities. Demonstrate adaptability, curiosity, and a positive mindset while learning in a dynamic team setting. Follow all company policies and perform other duties as assigned. Education, Experience and Additional Skills: Must be at least 18 years of age. High school diploma or GED required. 6 months of experience in the restaurant industry, preferably in a team support or leadership role. Familiarity with technology systems, including Outlook, internal company tools, and HRIS platforms preferred. Strong verbal and written communication skills in English. Desire to grow in leadership, build team development skills, and contribute to operational excellence. COMPUTER SKILLS: Basic computer skills Excel knowledge preferred PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to stand and walk. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Temperature controlled restaurant. The noise level in the work environment is low to moderate. EQUIPMENT USED: Computer, fax, calculator, copier, phone. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are a current employee, please apply using the internal application process. Reach out to your manager for more information

Pay Range: $16.00 - $20.00/hour The Shift Lead is responsible for executing restaurant operations, in conjunction with the General Manager. The Shift Lead follows standard operational procedures for living the Brand Values and helping the brand thrive. Focus is on influencing guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements. KEY DUTIES/RESPONSIBILITIES: * Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service. * Treats all team members with respect and dignity. * Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance. * Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience. * Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth. * Reviews, practices, and modifies as needed to continuously improve the guest experience. * Supports General Manager to Identify and train internal candidates for Shift Lead positions. * Assist in the training, of employees and ensures operations are executed per company operational standards. * Interacts with guests and the community; responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery. Promptly escalates concerns to the General Manager. * Assists the General Manager in using management information tools to analyze restaurant operational and financial performance. * Helps identify trends and assist actions for improvement. * Monitors costs and adherence to budget and restaurant goals. * Complies with all State and Federal labor laws and regulations. The Shift Lead will help to support the company by maintaining an outstanding work environment through positive attitude, hospitality to guest and teammates and excellent operational performance. QUALIFICATIONS: To remain compliant with state and federal laws, you must be at least 18 years old. Education: High school diploma or equivalent required. Experience: * 6+ months of restaurant operations experience. Skills/Knowledge/Abilities * Must complete Shift Lead training classes, and in certain states, must be ServSafe certified. * Ability to communicate in English is required, Spanish comprehension is helpful. * Fundamental reading, writing, math and computer/POS skills are required. * Must have access to adequate transportation. Physical Requirements: * May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds. * May be required to operate/access equipment at standard heights while walking or standing during entire shift. * Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours. * Must be able to work weekends and holidays. REASONABLE ACCOMMODATION: Qdoba and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. Pay Range: $16.00 - $20.00/hour Benefits: * Medical, Dental, Vision, & 401k for eligible employees * PTO (including vacation and sick where eligible) * Tuition reimbursement Privacy Policy: ***************************** QDOBA takes pride in carefully selecting talented people and mixing them together to discover amazing flavors. We value the diversity that all our employees bring to the table and the new flavors they bring to our team. Employment decisions and rewards recognize job accountabilities, business needs, and performance merit without regard to age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected classification recognized by applicable federal, state, or local law.

Pay Range: $16.00 - $20.00/hour The Shift Lead is responsible for executing restaurant operations, in conjunction with the General Manager. The Shift Lead follows standard operational procedures for living the Brand Values and helping the brand thrive. Focus is on influencing guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements. KEY DUTIES/RESPONSIBILITIES: * Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service. * Treats all team members with respect and dignity. * Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance. * Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience. * Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth. * Reviews, practices, and modifies as needed to continuously improve the guest experience. * Supports General Manager to Identify and train internal candidates for Shift Lead positions. * Assist in the training, of employees and ensures operations are executed per company operational standards. * Interacts with guests and the community; responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery. Promptly escalates concerns to the General Manager. * Assists the General Manager in using management information tools to analyze restaurant operational and financial performance. * Helps identify trends and assist actions for improvement. * Monitors costs and adherence to budget and restaurant goals. * Complies with all State and Federal labor laws and regulations. The Shift Lead will help to support the company by maintaining an outstanding work environment through positive attitude, hospitality to guest and teammates and excellent operational performance. QUALIFICATIONS: To remain compliant with state and federal laws, you must be at least 18 years old. Education: High school diploma or equivalent required. Experience: * 6+ months of restaurant operations experience. Skills/Knowledge/Abilities * Must complete Shift Lead training classes, and in certain states, must be ServSafe certified. * Ability to communicate in English is required, Spanish comprehension is helpful. * Fundamental reading, writing, math and computer/POS skills are required. * Must have access to adequate transportation. Physical Requirements: * May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds. * May be required to operate/access equipment at standard heights while walking or standing during entire shift. * Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours. * Must be able to work weekends and holidays. REASONABLE ACCOMMODATION: Qdoba and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. Pay Range: $16.00 - $20.00/hour Benefits: * Medical, Dental, Vision, & 401k for eligible employees * PTO (including vacation and sick where eligible) * Tuition reimbursement Privacy Policy: ***************************** QDOBA takes pride in carefully selecting talented people and mixing them together to discover amazing flavors. We value the diversity that all our employees bring to the table and the new flavors they bring to our team. Employment decisions and rewards recognize job accountabilities, business needs, and performance merit without regard to age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected classification recognized by applicable federal, state, or local law.

Mexican cuisine Fast Casual Dining restaurant. You'll support the management team in all aspects of service, quality, cleanliness, labor, costs, production, maintenance of the restaurant, manage all employees during the assigned shift. They must be able to perform all duties and responsibilities of a cook, line server, and cashier, assist in training, retaining, motivating team members. Previous supervisory experience is required. To be successful in this role, you must be a true "people" champion, have a passion for fresh, quality food and a dedication to providing the highest level of guest service. * Qualified candidates have reliable transportation, are able to work a flexible schedule, and able to pass a thorough criminal background check. * At some restaurant locations a current, valid driver license may be required. * Operate in a fast-paced environment. * This position requires the ability to lift up to 50 pounds and stand and/or walk for an entire shift.

Be a Part of the Fiesta... Come Join The Pollo Nation! You will need an email account click here to create one if you do not currently have one: Create Email Account When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character. Overview The Team Leader in Training (TLIT) position is designed to prepare individuals for shift leadership by providing hands-on experience in restaurant operations. The TLIT supports essential aspects of daily management, including food safety, guest service, labor support, and team engagement. Working closely with the leadership team, the TLIT will develop the skills to help lead shifts, coach hourly team members, and contribute to a positive and efficient work environment that promotes operational success. Qualities and Responsibilities Learn to supervise and guide hourly team members during assigned shifts to ensure product quality, efficiency, and exceptional guest service. Assist in planning and overseeing shift responsibilities while learning safety, food safety, sanitation, and security procedures. Support team engagement by practicing coaching, communication, and motivation techniques. Observe and participate in daily pre-shift meetings (huddles) to align on goals, service standards, and operational priorities. Model high standards of guest service and assist in resolving guest concerns with urgency and care. Learn to maintain regulatory and company compliance, and support facility cleanliness and equipment upkeep. Foster a safe and inclusive work environment by observing and reporting team or guest incidents promptly. Assist with basic administrative tasks including scheduling, inventory checks, and cash handling procedures. Shadow leadership during team member development activities, including training and onboarding. Practice proper decision-making in high-pressure environments and develop problem-solving abilities. Demonstrate adaptability, curiosity, and a positive mindset while learning in a dynamic team setting. Follow all company policies and perform other duties as assigned. Education, Experience and Additional Skills: Must be at least 18 years of age. High school diploma or GED required. 6 months of experience in the restaurant industry, preferably in a team support or leadership role. Familiarity with technology systems, including Outlook, internal company tools, and HRIS platforms preferred. Strong verbal and written communication skills in English. Desire to grow in leadership, build team development skills, and contribute to operational excellence. COMPUTER SKILLS: Basic computer skills Excel knowledge preferred PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to stand and walk. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Temperature controlled restaurant. The noise level in the work environment is low to moderate. EQUIPMENT USED: Computer, fax, calculator, copier, phone. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are a current employee, please apply using the internal application process. Reach out to your manager for more information

Be a Part of the Fiesta... Come Join The Pollo Nation! You will need an email account click here to create one if you do not currently have one: Create Email Account When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character. Overview The Team Leader in Training (TLIT) position is designed to prepare individuals for shift leadership by providing hands-on experience in restaurant operations. The TLIT supports essential aspects of daily management, including food safety, guest service, labor support, and team engagement. Working closely with the leadership team, the TLIT will develop the skills to help lead shifts, coach hourly team members, and contribute to a positive and efficient work environment that promotes operational success. Qualities and Responsibilities Learn to supervise and guide hourly team members during assigned shifts to ensure product quality, efficiency, and exceptional guest service. Assist in planning and overseeing shift responsibilities while learning safety, food safety, sanitation, and security procedures. Support team engagement by practicing coaching, communication, and motivation techniques. Observe and participate in daily pre-shift meetings (huddles) to align on goals, service standards, and operational priorities. Model high standards of guest service and assist in resolving guest concerns with urgency and care. Learn to maintain regulatory and company compliance, and support facility cleanliness and equipment upkeep. Foster a safe and inclusive work environment by observing and reporting team or guest incidents promptly. Assist with basic administrative tasks including scheduling, inventory checks, and cash handling procedures. Shadow leadership during team member development activities, including training and onboarding. Practice proper decision-making in high-pressure environments and develop problem-solving abilities. Demonstrate adaptability, curiosity, and a positive mindset while learning in a dynamic team setting. Follow all company policies and perform other duties as assigned. Education, Experience and Additional Skills: Must be at least 18 years of age. High school diploma or GED required. 6 months of experience in the restaurant industry, preferably in a team support or leadership role. Familiarity with technology systems, including Outlook, internal company tools, and HRIS platforms preferred. Strong verbal and written communication skills in English. Desire to grow in leadership, build team development skills, and contribute to operational excellence. COMPUTER SKILLS: Basic computer skills Excel knowledge preferred PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to stand and walk. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Temperature controlled restaurant. The noise level in the work environment is low to moderate. EQUIPMENT USED: Computer, fax, calculator, copier, phone. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are a current employee, please apply using the internal application process. Reach out to your manager for more information

Be a Part of the Fiesta... Come Join The Pollo Nation! You will need an email account click here to create one if you do not currently have one: Create Email Account When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character. Overview The Team Leader in Training (TLIT) position is designed to prepare individuals for shift leadership by providing hands-on experience in restaurant operations. The TLIT supports essential aspects of daily management, including food safety, guest service, labor support, and team engagement. Working closely with the leadership team, the TLIT will develop the skills to help lead shifts, coach hourly team members, and contribute to a positive and efficient work environment that promotes operational success. Qualities and Responsibilities Learn to supervise and guide hourly team members during assigned shifts to ensure product quality, efficiency, and exceptional guest service. Assist in planning and overseeing shift responsibilities while learning safety, food safety, sanitation, and security procedures. Support team engagement by practicing coaching, communication, and motivation techniques. Observe and participate in daily pre-shift meetings (huddles) to align on goals, service standards, and operational priorities. Model high standards of guest service and assist in resolving guest concerns with urgency and care. Learn to maintain regulatory and company compliance, and support facility cleanliness and equipment upkeep. Foster a safe and inclusive work environment by observing and reporting team or guest incidents promptly. Assist with basic administrative tasks including scheduling, inventory checks, and cash handling procedures. Shadow leadership during team member development activities, including training and onboarding. Practice proper decision-making in high-pressure environments and develop problem-solving abilities. Demonstrate adaptability, curiosity, and a positive mindset while learning in a dynamic team setting. Follow all company policies and perform other duties as assigned. Education, Experience and Additional Skills: Must be at least 18 years of age. High school diploma or GED required. 6 months of experience in the restaurant industry, preferably in a team support or leadership role. Familiarity with technology systems, including Outlook, internal company tools, and HRIS platforms preferred. Strong verbal and written communication skills in English. Desire to grow in leadership, build team development skills, and contribute to operational excellence. COMPUTER SKILLS: Basic computer skills Excel knowledge preferred PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to stand and walk. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Temperature controlled restaurant. The noise level in the work environment is low to moderate. EQUIPMENT USED: Computer, fax, calculator, copier, phone. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are a current employee, please apply using the internal application process. Reach out to your manager for more information

Be a Part of the Fiesta... Come Join The Pollo Nation! You will need an email account click here to create one if you do not currently have one: Create Email Account When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character. Overview The Team Leader in Training (TLIT) position is designed to prepare individuals for shift leadership by providing hands-on experience in restaurant operations. The TLIT supports essential aspects of daily management, including food safety, guest service, labor support, and team engagement. Working closely with the leadership team, the TLIT will develop the skills to help lead shifts, coach hourly team members, and contribute to a positive and efficient work environment that promotes operational success. Qualities and Responsibilities Learn to supervise and guide hourly team members during assigned shifts to ensure product quality, efficiency, and exceptional guest service. Assist in planning and overseeing shift responsibilities while learning safety, food safety, sanitation, and security procedures. Support team engagement by practicing coaching, communication, and motivation techniques. Observe and participate in daily pre-shift meetings (huddles) to align on goals, service standards, and operational priorities. Model high standards of guest service and assist in resolving guest concerns with urgency and care. Learn to maintain regulatory and company compliance, and support facility cleanliness and equipment upkeep. Foster a safe and inclusive work environment by observing and reporting team or guest incidents promptly. Assist with basic administrative tasks including scheduling, inventory checks, and cash handling procedures. Shadow leadership during team member development activities, including training and onboarding. Practice proper decision-making in high-pressure environments and develop problem-solving abilities. Demonstrate adaptability, curiosity, and a positive mindset while learning in a dynamic team setting. Follow all company policies and perform other duties as assigned. Education, Experience and Additional Skills: Must be at least 18 years of age. High school diploma or GED required. 6 months of experience in the restaurant industry, preferably in a team support or leadership role. Familiarity with technology systems, including Outlook, internal company tools, and HRIS platforms preferred. Strong verbal and written communication skills in English. Desire to grow in leadership, build team development skills, and contribute to operational excellence. COMPUTER SKILLS: Basic computer skills Excel knowledge preferred PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to stand and walk. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Temperature controlled restaurant. The noise level in the work environment is low to moderate. EQUIPMENT USED: Computer, fax, calculator, copier, phone. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are a current employee, please apply using the internal application process. Reach out to your manager for more information

Be a Part of the Fiesta... Come Join The Pollo Nation! You will need an email account click here to create one if you do not currently have one: Create Email Account When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character. Overview The Team Leader in Training (TLIT) position is designed to prepare individuals for shift leadership by providing hands-on experience in restaurant operations. The TLIT supports essential aspects of daily management, including food safety, guest service, labor support, and team engagement. Working closely with the leadership team, the TLIT will develop the skills to help lead shifts, coach hourly team members, and contribute to a positive and efficient work environment that promotes operational success. Qualities and Responsibilities Learn to supervise and guide hourly team members during assigned shifts to ensure product quality, efficiency, and exceptional guest service. Assist in planning and overseeing shift responsibilities while learning safety, food safety, sanitation, and security procedures. Support team engagement by practicing coaching, communication, and motivation techniques. Observe and participate in daily pre-shift meetings (huddles) to align on goals, service standards, and operational priorities. Model high standards of guest service and assist in resolving guest concerns with urgency and care. Learn to maintain regulatory and company compliance, and support facility cleanliness and equipment upkeep. Foster a safe and inclusive work environment by observing and reporting team or guest incidents promptly. Assist with basic administrative tasks including scheduling, inventory checks, and cash handling procedures. Shadow leadership during team member development activities, including training and onboarding. Practice proper decision-making in high-pressure environments and develop problem-solving abilities. Demonstrate adaptability, curiosity, and a positive mindset while learning in a dynamic team setting. Follow all company policies and perform other duties as assigned. Education, Experience and Additional Skills: Must be at least 18 years of age. High school diploma or GED required. 6 months of experience in the restaurant industry, preferably in a team support or leadership role. Familiarity with technology systems, including Outlook, internal company tools, and HRIS platforms preferred. Strong verbal and written communication skills in English. Desire to grow in leadership, build team development skills, and contribute to operational excellence. COMPUTER SKILLS: Basic computer skills Excel knowledge preferred PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to stand and walk. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Temperature controlled restaurant. The noise level in the work environment is low to moderate. EQUIPMENT USED: Computer, fax, calculator, copier, phone. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are a current employee, please apply using the internal application process. Reach out to your manager for more information

Be a Part of the Fiesta... Come Join The Pollo Nation! You will need an email account click here to create one if you do not currently have one: Create Email Account When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character. POSITION TITLE: Shift/Team Leader in Training SUMMARY: Assist the management team in achieving restaurant operational goals, annual sales, and profit plan. Responsible for the same duties as hourly employees, but in a leadership capacity by performing some of the same duties as the AM, with the exception of the hiring and termination of team members. JOB DUTIES MAY INCLUDE: Directs and supervises restaurant hourly team members on assigned shift to ensure product quality, operational efficiency, and optimum guest service. Assists in planning and supervising completion of all job task assignments and ensures adherence with safety, food safety, sanitation and security procedures. Utilize all company-training tools to provide hourly team members with training in all aspects of the restaurant operation. Assist the management team in maintaining restaurant equipment and facility per company guidelines; contacts General Manager to inform about needed repairs to equipment in restaurant. Performs regular administrative tasks including: Register and safe audits, deposit of company funds, proper accounting of restaurant funds, reporting of all guest and employee accidents. Investigates, resolves and responds to guest complaints. Attend regularly scheduled store, market and company meetings, training sessions and stay current with all federal, state and local certifications (alcohol, food safety, etc.). Recommend disciplinary action for hourly team members Monitors the interior/exterior cleanliness of the restaurant at all times and initiates clean-up as needed. Performs other related activities in accordance with policies and procedures as assigned by management. PHYSICAL: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to lift up to 50 pounds. REQUIREMENTS At least 6 months restaurant experience. Must have good customer service skills and be able to perceive and react to the needs of others. Must have good written and oral communication skills. Ability to read company instructions, orders on screen/receipts and written materials. Ability to operate cash register, basic mathematical skills. High school diploma or GED equivalent required. Must pass Shift/Team Leader training and be certified. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are a current employee, please apply using the internal application process. Reach out to your manager for more information

Chipley, FL Statement of Purpose: STATEMENT OF PURPOSE: Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during service hours. The position may supervise operational activities during non-peak service hours for limited times of manager absence such as during bank runs, emergencies, etc. The nature of supervision is “work direction.” ACCOUNTABILITIES: Supervision 1. Supervises open and close activities during non-service hours. 2. Provides "work direction" to crew members. 3. Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate. Q.S.C. Standards 1. Monitors product quality and takes corrective action where necessary. 2. Follows store cleaning plan. 3. Monitors positional and service line organization. 4. Monitors service times and determines efficiency. 5. Exhibits positive customer service attitude at all times. Controls 1. Follows flowcharts, prep projections and "build-to" charts. 2. Monitors labor usage against sales readings and recommends corrective action to General Manager where necessary. 3. Follows store plans as set by the unit manager. 4. Controls food cost by minimizing waste. Training and Performance Management 1. Assists in training and cross-training of positional skills, as directed by the unit manager. Policies and Procedures 1. Follows all procedures in the Operational Procedures Manual. 2. Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible. 3. Adheres to cash control and banking policies, knows register procedures. 4. Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury. 5. Ensures dress policy is followed at all times. 6. Follows all maintenance procedures and Preventative Maintenance Schedule duties. Employee Relations 1. Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities. 2. Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required. EMPLOYMENT STANDARDS: Knowledge 1. Thorough knowledge of Wendy's Operational Procedures and Standards. Education 1. High School graduate or equivalent educational certificate. Experience 1. At least 1 year of experience in the restaurant industry. Age Requirement 1. Must be at least 18 years of age.

Lynn Haven, FL Statement of Purpose: STATEMENT OF PURPOSE: Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during service hours. The position may supervise operational activities during non-peak service hours for limited times of manager absence such as during bank runs, emergencies, etc. The nature of supervision is “work direction.” ACCOUNTABILITIES: Supervision 1. Supervises open and close activities during non-service hours. 2. Provides "work direction" to crew members. 3. Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate. Q.S.C. Standards 1. Monitors product quality and takes corrective action where necessary. 2. Follows store cleaning plan. 3. Monitors positional and service line organization. 4. Monitors service times and determines efficiency. 5. Exhibits positive customer service attitude at all times. Controls 1. Follows flowcharts, prep projections and "build-to" charts. 2. Monitors labor usage against sales readings and recommends corrective action to General Manager where necessary. 3. Follows store plans as set by the unit manager. 4. Controls food cost by minimizing waste. Training and Performance Management 1. Assists in training and cross-training of positional skills, as directed by the unit manager. Policies and Procedures 1. Follows all procedures in the Operational Procedures Manual. 2. Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible. 3. Adheres to cash control and banking policies, knows register procedures. 4. Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury. 5. Ensures dress policy is followed at all times. 6. Follows all maintenance procedures and Preventative Maintenance Schedule duties. Employee Relations 1. Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities. 2. Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required. EMPLOYMENT STANDARDS: Knowledge 1. Thorough knowledge of Wendy's Operational Procedures and Standards. Education 1. High School graduate or equivalent educational certificate. Experience 1. At least 1 year of experience in the restaurant industry. Age Requirement 1. Must be at least 18 years of age.

Be a Part of the Fiesta... Come Join The Pollo Nation! You will need an email account click here to create one if you do not currently have one: Create Email Account When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character. POSITION TITLE: Shift/Team Leader in Training SUMMARY: Assist the management team in achieving restaurant operational goals, annual sales, and profit plan. Responsible for the same duties as hourly employees, but in a leadership capacity by performing some of the same duties as the AM, with the exception of the hiring and termination of team members. JOB DUTIES MAY INCLUDE: Directs and supervises restaurant hourly team members on assigned shift to ensure product quality, operational efficiency, and optimum guest service. Assists in planning and supervising completion of all job task assignments and ensures adherence with safety, food safety, sanitation and security procedures. Utilize all company-training tools to provide hourly team members with training in all aspects of the restaurant operation. Assist the management team in maintaining restaurant equipment and facility per company guidelines; contacts General Manager to inform about needed repairs to equipment in restaurant. Performs regular administrative tasks including: Register and safe audits, deposit of company funds, proper accounting of restaurant funds, reporting of all guest and employee accidents. Investigates, resolves and responds to guest complaints. Attend regularly scheduled store, market and company meetings, training sessions and stay current with all federal, state and local certifications (alcohol, food safety, etc.). Recommend disciplinary action for hourly team members Monitors the interior/exterior cleanliness of the restaurant at all times and initiates clean-up as needed. Performs other related activities in accordance with policies and procedures as assigned by management. PHYSICAL: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to lift up to 50 pounds. REQUIREMENTS At least 6 months restaurant experience. Must have good customer service skills and be able to perceive and react to the needs of others. Must have good written and oral communication skills. Ability to read company instructions, orders on screen/receipts and written materials. Ability to operate cash register, basic mathematical skills. High school diploma or GED equivalent required. Must pass Shift/Team Leader training and be certified. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are a current employee, please apply using the internal application process. Reach out to your manager for more information

P.F. Chang's Pay Range (based on experience): $20.00 - $24.00 / hour All team members: Competitive pay Flexible scheduling Paid on the job training Opportunities for advancement - we promote from within Discounted meals Employee referral program. Exclusive team member discounts Closed on Thanksgiving and Christmas at most locations For qualifying team members: 401(k) retirement plan (based on hours worked) Medical, dental and vision insurance (based on hours worked) Paid sick leave (in qualifying jurisdictions) Hiring immediately for a full time Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor. Job Summary: The Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor coordinates the daily operations of a restaurant shift and is responsible for all aspects of takeout and catering needs by providing exceptional service in a timely manner. They are responsible for packaging and labeling all items and including necessary components are included for each order, as well as cash handling. Job Responsibilities: Fast, friendly, efficient, and courteous customer service to every customer whether on-line, on the phone, or in person. Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest's questions. Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy. Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations resulting in satisfactory feedback. Responsibly and accurately handles money and inventory controls. Effectively open and securely closes the restaurant, establishes prep needed and assigns to staffs, and completion of all responsibilities for each shift. Supervises training of new Team Members, coaching and mentoring Team Members on culinary techniques and skills. Job Requirements: Previous experience is not required - we will train you! Have a current Food Handler's Card where applicable, or ability to obtain food handler's card. Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s). Knowledge of proper sanitation practices and safety procedures. Ability to multitask and organize multiple types of orders at the same time. Ability to follow all company policies, procedures, and standards. Excellent customer service skills and etiquette. Must be able to communicate effectively. Why work for us? Because it's more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable, prepare your resume for submission. Click “Apply Now” to submit your application.

P.F. Chang's Pay Range (based on experience): $19.00 - $23.00 / hour All team members: Competitive pay Flexible scheduling Paid on the job training Opportunities for advancement - we promote from within Discounted meals Employee referral program. Exclusive team member discounts Closed on Thanksgiving and Christmas at most locations For qualifying team members: 401(k) retirement plan (based on hours worked) Medical, dental and vision insurance (based on hours worked) Paid sick leave (in qualifying jurisdictions) Hiring immediately for a full time Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor. Job Summary: The Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor coordinates the daily operations of a restaurant shift and is responsible for all aspects of takeout and catering needs by providing exceptional service in a timely manner. They are responsible for packaging and labeling all items and including necessary components are included for each order, as well as cash handling. Job Responsibilities: Fast, friendly, efficient, and courteous customer service to every customer whether on-line, on the phone, or in person. Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest's questions. Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy. Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations resulting in satisfactory feedback. Responsibly and accurately handles money and inventory controls. Effectively open and securely closes the restaurant, establishes prep needed and assigns to staffs, and completion of all responsibilities for each shift. Supervises training of new Team Members, coaching and mentoring Team Members on culinary techniques and skills. Job Requirements: Previous experience is not required - we will train you! Have a current Food Handler's Card where applicable, or ability to obtain food handler's card. Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s). Knowledge of proper sanitation practices and safety procedures. Ability to multitask and organize multiple types of orders at the same time. Ability to follow all company policies, procedures, and standards. Excellent customer service skills and etiquette. Must be able to communicate effectively. Why work for us? Because it's more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable, prepare your resume for submission. Click “Apply Now” to submit your application.

P.F. Chang's Pay Range (based on experience): $19.00 - $23.00 / hour About Us: Pagoda Asian Grill by P.F. Chang's is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Team Members to join our team and drive our continued success. Benefits we offer for this position: All team members: Competitive pay Flexible scheduling Paid on the job training Opportunities for advancement - we promote from within Discounted meals Employee referral program. Exclusive team member discounts Closed on Thanksgiving and Christmas at most locations For qualifying team members: 401(k) retirement plan (based on hours worked) Medical, dental and vision insurance (based on hours worked) Paid sick leave (in qualifying jurisdictions) Hiring immediately for a full time Restaurant Shift Supervisor. About Us: Pagoda Asian Grill is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Crew Members to join our team and drive our continued success. Job Summary: The Shift Supervisor at Pagoda Asian Grill will play a vital role in ensuring the smooth and efficient operation of our restaurant during assigned shifts. This position will lead by example, providing exceptional customer service, and guiding the team members to deliver the same level of excellence. This position is an excellent opportunity to develop leadership skills and make a positive impact on our customers' dining experience. Job Responsibilities: Greet and assist customers with a friendly and welcoming attitude. Ensure an exceptional customer experience by maintaining cleanliness, orderliness, and excellent service standards. Handle customer inquiries, concerns, and feedback professionally and efficiently. Supervise and motivate team members during the shift. Delegate tasks and responsibilities to ensure smooth operations. Provide guidance, training, and feedback to team members to improve performance. Oversee food preparation, including cooking, plating, and presentation, to meet Pagoda Asian Grill quality standards. Maintain a safe and clean work environment by following food safety and sanitation guidelines. Monitor and manage prep lists to minimize waste and ensure product availability. Assist in receiving and storing food and supply deliveries. Accurately handle cash transactions, including opening and closing registers. Ensure the accuracy of cash drawers and report any discrepancies. Complete shift reports, including sales and inventory data, as required by management. Communicate any operational issues or concerns to the restaurant manager. Job Requirements: Have previous experience in a restaurant or fast-food environment preferred. Must be able to accurately and effectively communicate with other team members. Requires strong leadership and communication skills. Have ability to work in a fast-paced, high-energy environment. Basic math and cash handling skills. Food safety certification is a plus. Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday. Flexibility to work evenings, weekends, and holidays as needed. Why work for us? Because it's more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable, prepare your resume for submission. Click “Apply Now” to submit your application.

Mary Esther, FL Statement of Purpose: STATEMENT OF PURPOSE: Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during service hours. The position may supervise operational activities during non-peak service hours for limited times of manager absence such as during bank runs, emergencies, etc. The nature of supervision is “work direction.” ACCOUNTABILITIES: Supervision 1. Supervises open and close activities during non-service hours. 2. Provides "work direction" to crew members. 3. Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate. Q.S.C. Standards 1. Monitors product quality and takes corrective action where necessary. 2. Follows store cleaning plan. 3. Monitors positional and service line organization. 4. Monitors service times and determines efficiency. 5. Exhibits positive customer service attitude at all times. Controls 1. Follows flowcharts, prep projections and "build-to" charts. 2. Monitors labor usage against sales readings and recommends corrective action to General Manager where necessary. 3. Follows store plans as set by the unit manager. 4. Controls food cost by minimizing waste. Training and Performance Management 1. Assists in training and cross-training of positional skills, as directed by the unit manager. Policies and Procedures 1. Follows all procedures in the Operational Procedures Manual. 2. Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible. 3. Adheres to cash control and banking policies, knows register procedures. 4. Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury. 5. Ensures dress policy is followed at all times. 6. Follows all maintenance procedures and Preventative Maintenance Schedule duties. Employee Relations 1. Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities. 2. Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required. EMPLOYMENT STANDARDS: Knowledge 1. Thorough knowledge of Wendy's Operational Procedures and Standards. Education 1. High School graduate or equivalent educational certificate. Experience 1. At least 1 year of experience in the restaurant industry. Age Requirement 1. Must be at least 18 years of age.

Mary Esther, FL Statement of Purpose: STATEMENT OF PURPOSE: Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during service hours. The position may supervise operational activities during non-peak service hours for limited times of manager absence such as during bank runs, emergencies, etc. The nature of supervision is “work direction.” ACCOUNTABILITIES: Supervision 1. Supervises open and close activities during non-service hours. 2. Provides "work direction" to crew members. 3. Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate. Q.S.C. Standards 1. Monitors product quality and takes corrective action where necessary. 2. Follows store cleaning plan. 3. Monitors positional and service line organization. 4. Monitors service times and determines efficiency. 5. Exhibits positive customer service attitude at all times. Controls 1. Follows flowcharts, prep projections and "build-to" charts. 2. Monitors labor usage against sales readings and recommends corrective action to General Manager where necessary. 3. Follows store plans as set by the unit manager. 4. Controls food cost by minimizing waste. Training and Performance Management 1. Assists in training and cross-training of positional skills, as directed by the unit manager. Policies and Procedures 1. Follows all procedures in the Operational Procedures Manual. 2. Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible. 3. Adheres to cash control and banking policies, knows register procedures. 4. Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury. 5. Ensures dress policy is followed at all times. 6. Follows all maintenance procedures and Preventative Maintenance Schedule duties. Employee Relations 1. Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities. 2. Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required. EMPLOYMENT STANDARDS: Knowledge 1. Thorough knowledge of Wendy's Operational Procedures and Standards. Education 1. High School graduate or equivalent educational certificate. Experience 1. At least 1 year of experience in the restaurant industry. Age Requirement 1. Must be at least 18 years of age.

Niceville, FL Statement of Purpose: STATEMENT OF PURPOSE: Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during service hours. The position may supervise operational activities during non-peak service hours for limited times of manager absence such as during bank runs, emergencies, etc. The nature of supervision is “work direction.” ACCOUNTABILITIES: Supervision 1. Supervises open and close activities during non-service hours. 2. Provides "work direction" to crew members. 3. Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate. Q.S.C. Standards 1. Monitors product quality and takes corrective action where necessary. 2. Follows store cleaning plan. 3. Monitors positional and service line organization. 4. Monitors service times and determines efficiency. 5. Exhibits positive customer service attitude at all times. Controls 1. Follows flowcharts, prep projections and "build-to" charts. 2. Monitors labor usage against sales readings and recommends corrective action to General Manager where necessary. 3. Follows store plans as set by the unit manager. 4. Controls food cost by minimizing waste. Training and Performance Management 1. Assists in training and cross-training of positional skills, as directed by the unit manager. Policies and Procedures 1. Follows all procedures in the Operational Procedures Manual. 2. Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible. 3. Adheres to cash control and banking policies, knows register procedures. 4. Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury. 5. Ensures dress policy is followed at all times. 6. Follows all maintenance procedures and Preventative Maintenance Schedule duties. Employee Relations 1. Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities. 2. Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required. EMPLOYMENT STANDARDS: Knowledge 1. Thorough knowledge of Wendy's Operational Procedures and Standards. Education 1. High School graduate or equivalent educational certificate. Experience 1. At least 1 year of experience in the restaurant industry. Age Requirement 1. Must be at least 18 years of age.