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Polly's Pies jobs in Moreno Valley, CA - 114 jobs

  • Dishwasher

    Polly Pies 4.7company rating

    Polly Pies job in Cerritos, CA

    Job DescriptionJOB PURPOSE: Protect the Pollys Brand by upholding the standards of Fresh, Friendly, Above and Beyond Expectations. The dish and general utility position is responsible for maintaining cleanliness and sanitation standards for pots, pans, dishes, cooking equipment, etc., using machine and manual cleaning methods. Ensure the dishwashing area is maintained as a clean, safe and sanitary facility. JOB ACCOUNTABILITIES: Sort and rinse dirty dishes, pots, pans, and other cooking equipment and place them in racks to send through dish machine. Maintain clean dishwater at all times. Wash pots, pans, and trays by hand. Remove trash and garbage to dumpster. Set up or break down dishwashing area. Clean and roll/unroll mats. Fill/empty soak tubs with cleaning/sanitizing solutions. Sweep/mop floors and clean drains. Assemble/disassemble dish machine. Sweep up trash around exterior of restaurant and garbage dumpster. Follow all safety procedures including proper lifting, knife handling, personal protective equipment, etc. Conduct general store and restroom cleaning as directed. Wipe up any spills to ensure kitchen floors remain dry. Do not touch dirty dishes before touching clean dishes without washing hands first. Keep the dish machine clean and report any functional or mechanical problems immediately. Notify the Coach on duty any time dish machine wash or rinse cycle falls below safety standard temperatures. Measure and assemble ingredients and prepare recipes and menu specifications in accordance to Pollys Pies recipes. Complete other various tasks including salad bar prep. Clean and maintain restrooms. Required to work varied hours; may be needed to work daily dinner rush, weekends and/or holidays. Fill in for different positions according to business needs when necessary. SKILLS AND EXPERIENCE REQUIRED: Effective communication Ability to work in a fast paced environment Sanitation and safety oriented Ability to multi-task and work under pressure Time management Adaptable
    $27k-37k yearly est. 13d ago
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  • Baker

    Polly Pies 4.7company rating

    Polly Pies job in Norco, CA

    Job DescriptionJOB PURPOSE: Our bakers are Passionate, take Pride in the craftsmanship of all Pollys products. Maintains integrity of the Pollys Brand through commitment to deliver quality in production of our goods and recipes. Maintain Pollys standards of Fresh, Friendly, Above and Beyond Expectations. JOB ACCOUNTABILITIES: Prepare products using all methods, established portions, and recipes for baking preparation. Manages daily production and communication of product counts with Coaching team. Prepare breakfast items for bake including quiche, cinnamon rolls, muffins, etc. Prepare and bake bread items including loaves, buns, rolls, cookies, etc. Daily preparation of seasonal fresh fruit for pies and toppings. Clean all bake related machines, workstations, transit trays, and instruments too large for dishwasher. Responsible to properly label, organize and rotate bake ingredients in freeze and storage areas; Rotates bake inventory (merchandise and product supplies) to maintain freshness and quality, make products fresh daily. Receive orders, check invoices, and put deliveries away as needed. Prepare kitchen for the day including making sure everything is secure, lighting the oven, etc. Notify the Coaches of any food quality issues, inconsistencies of product with recipes, low inventory, etc. Maintain a clean and sanitary bake area and station at all times. Comply with established weight and measures, health, sanitation, and safety policies, procedures, and guidelines. Protect the Brand through promoting and providing extraordinary service when interacting with team members and guests. Demonstrate dependable leadership qualities to work primarily unassisted, and is proactive to escalate matters as needed. Flexible to cross train in other functions for back of the house/kitchen areas. Must be available to work morning, afternoon, and evening shifts; includes weekends and holidays. SKILLS AND EXPERIENCE REQUIRED: At least 1 year prior work experience as a cook, baker, or enrollment in a culinary program. Ability to use scales, thermometers, measuring, and divide and multiply recipes. Good organizational, communication and problem-solving skills. Experience working with baking equipment including oven, mixers, etc. Clear understanding of kitchen and food safety guidelines. Valid Food Handlers Card (if required by county)
    $30k-43k yearly est. 16d ago
  • Field Support Analyst

    San Manuel Indian Bingo & Casino 4.4company rating

    Highland, CA job

    Under the direction of the Supervisor, Operations - Information Technology (IT), the Field Support Analyst I providing support for all endpoint technology issues including computer troubleshooting and repair, software installation and configuration, and other user facing issues. Technical aptitude and customer service are key traits for the Field Support Analyst I. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Supports a 24/7 enterprise which is comprised of a wide array of technology hardware and software. 2. Responds to team member requests and service tickets, troubleshoots, and escalates issues pertaining to production systems. 3. Participates in IT projects under the direction of operational leads and IT leadership while maintaining an organized, clean, and safe work environment throughout the enterprise. 4. Participates in asset tracking and recovery, inventory management, telecom/network maintenance, vendor management, and process improvement activities. 5. Configures and images laptops, desktops, and other endpoint devices with standard policies to comply with security baselines. 6. Provides written and verbal status reports, communicates and updates customers and team of issues, and updates online diagrams and documentation. Reinforces service level agreements, as needed. 7. Interfaces with 3rd party manufacturers to coordinate system upgrades, changes, and maintenance activity to provide lifecycle system support. 8. Documents troubleshooting and resolution steps via the existing knowledge base program to reduce resolve time. 9. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED is required. * Minimum two (2) years of computer experience [working directly with workstations, servers, phone systems, mobile devices, networking, or printers] is required. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Technical troubleshooting experience including documented ability to analyze and diagnose network, computer, and or telecom issues. * Ability to solve technical problems, work well under stress, and follow instructions. * Customer service and vendor management experience is preferred. * Experience working in Casino or Gaming industry is preferred. * Exceptional customer service skills and the ability to communicate effectively with all levels of the enterprise. * Ability to de-escalate tense situations to problem-solve effectively. * Ability to conduct research into a wide range of computing issues as required. * Ability to absorb and retain information quickly. * Ability to present ideas in user-friendly language. * Highly self-motivated and directed individual with keen attention to detail and proven analytical and problem-solving abilities. * Ability to effectively prioritize and execute tasks in a high-pressure environment. * Experience working in a team-oriented, collaborative environment. * Must present a professional approach within each opportunity. * Ability to work any assigned shift (day/swing/graveyard). * Responsible for maintaining confidentiality of sensitive and/or classified types of information documents. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Certification in CompTIA A+ is preferred. * As a condition of employment and shift rotations, candidates and incumbents may be required to pass pre- and post-employment screening including Live-Scan, background, drug testing, and tuberculosis (TB) testing. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
    $52k-76k yearly est. Auto-Apply 60d ago
  • Room Attendant, Hotel Housekeeping (Part Time & Full Time)

    San Manuel Indian Bingo & Casino 4.4company rating

    Highland, CA job

    Under the direction of the Supervisor, Housekeeping, the Room Attendant is responsible for providing cleaning service for all vacant and occupied rooms. Responsible to provide and maintain 5-Star, 5- Diamond rating experience according to our Forbes standards. Collaborates, initiates, and supports opportunities with other functions by championing the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribes vision, mission and values. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Conducts cleaning of all guestrooms, make beds, and provide clean terry and robes. Cleans, dusts, sanitizes, collects garbage and replenishes all collaterals, supplies, amenities and coffee pods and condiments. Respects all guest request and preferences, while adhering with the enterprise's policies and applicable laws. Possesses the ability to find solutions to guest complaints and offer assistance to resolve problems. Reports maintenance issues to the Office Coordinator or the Supervisor. Ability to carry a radio and wear an earpiece discretely to communicate with team members. 2. Conducts constant inspections of the hotel guestrooms as assigned on a daily basis to ensure adherence to our cleanliness and maintenance standards. Ensures proper usage of chemicals and cleaning supplies by following OSHA rules and completing training for chemical usage, in addition to ensuring proper labeling of hazardous supplies in accordance with federal, state, local, and enterprise regulations. Ensures all equipment is maintained and used accordingly, while following health and safety guidelines and policies and procedures. 3. Proactively motivates employees to collaborate, learn, perform, and develop their skills. Works with a diverse team of well-trained team members by leading by example, empowering, sharing knowledge, and coaching throughout the employment lifecycle. 4. Reports all maintenance issues pertaining to guest rooms to the Office Coordinator and report all guest requests to the Supervisor or the Office Coordinator as needed. 5. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED preferred * Minimum of two (2) years of Housekeeping experience within an upscale hotel is preferred. * Flexible availability required including evenings, weekends, holiday shifts and overtime when needed. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Good verbal and written communication skills required. * Knowledge of housekeeping service techniques and productivity expectations. * Ability to identify and prioritize issues. * Must be personable and professional, capable of using caution and discretion in communication. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following: No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
    $33k-42k yearly est. Auto-Apply 17d ago
  • Executive Assistant, Office of the General Manager

    San Manuel Indian Bingo & Casino 4.4company rating

    Highland, CA job

    Under the direction of the Supervisor Executive Administration - Office of the General Manager (GM), the Executive Assistant - Office of the GM provides high-level administrative and professional support to executive C-Suite team members. This position enhances the effectiveness of these executives by executing a variety of complex administrative duties requiring thoughtfulness, sensitivity, and discretion. The Executive Assistant will be a seasoned professional who maintains poise in fast-paced situations and will be required to use independent judgment and initiative in the planning, organization, and performance of confidential and time-sensitive administrative assignments. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Plans, schedules, and organizes the executive's Outlook calendar and related business activities; including the planning and coordination of executive/C-suite meetings/events on and off-site, coordinates day-to-day activities, manages schedule conflicts and challenges; provides daily itineraries. This includes managing and planning heavy travel itineraries for key casino executives and key business partners, including all necessary arrangements and coordination of airfare, hotel accommodations, and transportation. 2. Composes, prepares, and proofreads highly accurate correspondence, presentations, and reports. Prepares information needed for business reports and presentations as directed, including all supporting documents, charts, spreadsheets, etc. 3. Serves as a diplomatic gatekeeper that effectively filters both internal and external calls, visitors, and other inquiries. Acts as a liaison for all visitors to the office of the GM, including contacting and escorting as needed. 4. Conducts research, prepares documents/correspondence and communications, and gathers information on various topics to support executive decision-making processes. 5. Tracks financial expenditures, including receipt collection, reimbursement follow-ups, charge contesting and credit card reconciliation. 6. Works closely and effectively with executives, keeping them well informed of upcoming commitments and responsibilities and following up appropriately. Manages information flow through the GM office while always maintaining confidentiality. Represents the office of the GM in internal and external meetings, as necessary. 7. Manages administrative projects, ensuring on-time completion and accuracy of information. Coordinates the people and resources necessary to implement plans. Follows up with appropriate management on pending information and requests. Resolves obstacles to success through clear plans of action and uses innovative problem-solving and critical thinking approaches to recommend solutions. Ensures project objectives are met by monitoring and measuring progress; coordinates the people and resources necessary to implement plans. 8. Nurtures and supports internal and external vendor relationships. 9. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Associate's degree in Business Administration or related area required. * Bachelor's degree in Business Administration preferred. * Minimum of five (5) years related administrative experience required; Executive office experience is a plus. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Proficiency in Microsoft Suite of Products - specifically Word, Outlook, PowerPoint, and Excel. * Experience with internet web navigation applications and acquaintance with other business software. * Demonstrated ability and experience to perform efficiently in a fast-paced, high-demand environment LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
    $52k-69k yearly est. Auto-Apply 5d ago
  • Cage Operations Support (Part-Time)

    San Manuel Indian Bingo & Casino 4.4company rating

    Highland, CA job

    Under the direction of the Supervisor, Cage Operations, the Cage Operations Support role is responsible for providing excellent service to guests, and support to departments that deal directly with casino guests. Provides support for Cash Dispenser Units (CDU), Automated Teller Machines (ATM), and Cash Recyclers. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Exchanges currency, coin, chips and monetary instruments. Completes necessary paperwork as outlined in the policies and procedures. Completes tip pool allocations in Casino Cash Trac (CCT). Complies with all IRS requirements for payout. 2. Services Cash Recyclers to ensure availability for team member use. Maintains inventory of currency, coupons, and monetary instruments held in the cage. Monitors money for counterfeit currency, coins, fraudulent identification, and monetary instruments. Services CDUs to ensure availability for guest use. Services ATMs to ensure availability for guest and team member use. Maintains security of cage carts. 3. Handles guest claims and reports to leadership, when applicable. Serves as a proactive team member in the Cage Operations department, by providing prompt, friendly service to both internal and external guests. 4. Ensures compliance with Tribal standards, State of California Gaming Compact, National Indian Gaming Commission (NIGC) Regulations, and Tribal Internal Controls. Completes Federal cash reporting requirements per Title 31 of the Bank Secrecy Act. Ensures control/protection of enterprise assets. 5. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High School diploma or GED required. * Minimum of one year work experience required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must be able to complete counts accurately and efficiently. * Must attend all applicable Title 31 training classes. * Must always present and conduct themselves in a professional manner and maintains a high level of respect for team members, leaders, patrons, and the enterprise. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following for Driving Responsibilities: * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other * office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, * via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
    $35k-44k yearly est. Auto-Apply 60d+ ago
  • Human Resources Employee & Labor Relations Manager

    San Manuel Indian Bingo & Casino 4.4company rating

    Highland, CA job

    Reporting to the Director, Employee and Labor Relations, the Manager, Employee and Labor Relations serves as a trusted advisor and subject matter expert on complex workplace investigations, labor relations and grievance management. Leads a team of HR professionals responsible for the resolution of sensitive employee relations matters, overseeing the administration of the collective bargaining agreements, and ensuring consistent application of policies and practices across the enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Manages the investigation lifecycle thorough impartial investigations into employee complaints, workplace misconduct, and policy violations, ensuring timely resolution, confidentiality, and compliance with all applicable laws and company policies. Conducts complex investigations in consultation with the Director. 2. Manages labor relations activities to include grievance and arbitration process under collective bargaining agreements, contract interpretation, case preparation, documentation, and grievance meetings to resolve disputes effectively. 3. Provides strategic consultation to leaders on disciplinary actions, corrective measures, and performance management concerns, ensuring consistency, fairness, and mitigation of organizational risk. 4. Provides support (coaching, counseling, education) to managers on employee relations. Educates, advises, and informs on managers and employees on employment laws, labor relations, and workplace policies. Works closely with inside and outside counsel in areas of employment law or labor relations as required. Provides training, support, and guidance as related to contractual obligations, anticipated "hot spots," and grievance processes. 5. Assists with developing and updating policies and procedures to ensure compliance with applicable law, collective bargaining agreements, and tribal ordinances. 6. Tracks and analyzes employee relations trends and metrics to identify patterns, assess program effectiveness, and continuous improvements opportunities. 7. Partners with HR Business Partner team on systemic cases, work collaboratively to identify root cases and develop sustainable, strategic solutions that address underlying issues and enhance organizational effectiveness. 8. Performs other duties as assigned to support the efficient operation of the department. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Make hiring decisions and designs individual development plans with succession planning in mind for all key roles. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Bachelor's Degree in Business Administration, Human Resources, Organization Development, Psychology, or related field is required. * Minimum seven (7) years of relevant and progressive experience in Human Resources, with a minimum of three (3) years of direct experience in employee and labor relations within an organization of 2000 or more team members is required. Experience working with Tribal Government and Casino-Hospitality, specifically Yuhaaviatam of San Manuel Nation is preferred. * Minimum of three (3) years of supervisory experience is required. * Related, relevant, and/or direct experience may be considered in lieu of the minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must be able to work flexible hours, including evenings, weekends, and holidays. * Proficient in drafting formal communications, investigation reports, disciplinary notices, and grievance responses. * Extensive knowledge of employee relations, labor law, grievance procedures, and arbitration. * Skilled in conducting impartial, confidential, and legally compliant workplace investigations. * Strong understanding of employment laws and the ability to apply them to complex workplace scenarios. * Adept at evaluating employee issues, assessing risk, and providing practical, business-focused recommendations. * Exceptional communication skills, with the ability to present findings, guide leaders, and influence decisions. * Effective in mediating disputes, resolving sensitive concerns, and promoting positive labor-management relations. * Experienced in coaching managers to handle employee and labor relations matters consistently and confidently. * Collaborative partner to HR, legal, and business leaders to ensure alignment and achieve strategic goals. * Confident in offering independent, well-reasoned recommendations to senior leadership. * Maintains high levels of discretion, professionalism, and ethical judgment in handling sensitive information. * Adaptable and resilient in fast-paced environments, responsive to changing organizational needs. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Certification as a Professional Human Resources (PHR), Senior Professional Human Resources (SPHR), or Global Professional Human Resources (GPHR) preferred. * Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
    $62k-92k yearly est. Auto-Apply 9d ago
  • Manager, EVS (Environmental Services)

    San Manuel Indian Bingo & Casino 4.4company rating

    Highland, CA job

    Under the guidance of the Assistant Director, Environmental Services (EVS), the Manager, EVS, is responsible for maintaining the health and safety standards. This position provides guidance to EVS management and non-management team members. Responsible for leading and managing their team to complete all goals and missions set forth in department, ensuring a best-in-class culture for maintenance of the facility. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Oversees the maintenance of all EVS duties and responsibilities in the Casino, to include the cleaning, disinfecting, and sanitizing of all surfaces. Ensures all Health Department and San Manuel health and safety guidelines and protocols are always maintained. 2. Oversee and verify training records regularly to ensure all team members are properly trained and operate in consideration of all safety and cleanliness requirements and regulations. Actively promotes Forbes 5 Star standards by setting service expectations in answering guest questions, providing information, greeting guests, and other guest assistance when needed. Promotes best in class service by reacting promptly, efficiently, and courteously to all guest and team member concerns. Evaluates and oversees the operation, and multiple projects. 3. Collaborate with other departments to coordinate and schedule detail cleaning and disinfecting of their respective areas. 4. Maintains the financial integrity of the EVS division (i.e. budget forecasting/planning, review transactions, budget tracking, etc.). 5. Reviews, amends and creates policies and procedures as needed. Ensures all team members are up to date on enterprise and Department policies and procedures. 6. Collaborate with the Union regarding communication/consultation, following proper procedures, addressing grievance issues, and follows up as needed. 7. Coordinates and conducts interviews as needed (i.e. reviews resumes, interviews candidates, proposes starting salaries, etc.). 8. Performs other duties as assigned to support the efficient operation of the department. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Bachelor's degree in business or related field degree required. * Minimum three (3) years of Housekeeping or Casino experience required. * Minimum three (3) years of Supervisory experience required. * Minimum one (1) year of union experience preferred. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Intermediate proficiency in the Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) is required. * Proven managerial problem-solving and critical thinking skills with the ability to exercise independent judgment. * Ability to identify and prioritize issues, delegate as appropriate, and drive measurable results. * Must possess demonstrated leadership ability, as well as organizational and strategic planning. * Established ability developing teams by guiding, mentoring, motivating, coaching, providing feedback, and holding team members accountable at all levels. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
    $53k-82k yearly est. Auto-Apply 40d ago
  • Cage Operations Technician

    San Manuel Indian Bingo & Casino 4.4company rating

    Highland, CA job

    Reporting to the Supervisor, Cage Operations Technician, the Cage Operations Technician performs preventative maintenance and is responsible for troubleshooting on multi-functional kiosks, ATM machines, currency counters, bank issues, money carts, cabinets and other various equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Completes electronic and mechanical repairs; responds to floor calls and completes multi-function kiosk customer claims. Rebuilds, repairs and replaces multi-function kiosk hardware and software components. Performs repairs of all electrical and mechanical components of required equipment. Responsible for software updates and makes adjustments to internal settings on multi-function kiosks. 2. Responsible for reading and generating reports pertaining to Gaming Commission regulations. Ensures internal controls are adhered to on multi-function kiosks and follows notification protocol to access ports and software. Complies with Cage Operations internal controls, enterprise and Departmental policies and procedures. Investigates and generates reports on the malfunction of kiosks. Summarizes results of the investigations and technical actions taken on overage/shortage caused by malfunction. Maintains security and accountability of enterprise funds and all assets associated with the multi-function kiosk, ATM machines and bank issues. 3. Coordinates with various internal departments on relocation/removal of multi-functional kiosks, ATM machines, bank issues and other equipment used by the Department. Assists vendors with installation and maintenance on multi-function kiosks, ATM machines, currency counters, banks issues, and other equipment used by the department. Assists in monitoring, maintaining and implementing network connectivity on multi-function kiosks and ATM machines. 4. Reports trends, problems, and concerns about technical and service issues. Creates proper documentation and adequately prepares parts for repair; identifies components and parts that require vendor repair. Maintains monthly inventory on parts and supplies. 5. Trains Department team members on basic maintenance and operating instructions for multi-function kiosks, ATM machines, currency counters, bank issues and other Department equipment. 6. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * High school diploma or GED required. * Six (6) months of recent experience as Kiosks, ATM or Slot Technician or related technical experience preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must possess proficient computer skills with the ability to use Microsoft Office Suite (MS) (i.e. MS Word, Excel, and Outlook.) * Must be able to use hand tools, power tools and air compressors. * Ability to read and comprehend performance charts and graphs to diagnose problems with multi-function kiosks. * Required to possess comprehensive knowledge of all Policy and Procedures governed by the Gaming Commission Regulations. * Strong technical, verbal and written communication skills with the ability to simplify terminology that a non-technical end user and/or senior executive can understand. * Ability to create a positive and professional business relationship with internal and external clients as well as third-party service/product providers. * Must have experience of demonstrating the utmost discretion and confidentiality as they will have access to financial data. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
    $38k-48k yearly est. Auto-Apply 27d ago
  • Casino Host

    San Manuel Indian Bingo & Casino 4.4company rating

    Highland, CA job

    Under the direction of Player Development Management, the Casino Host is responsible for providing premium level guests with the best possible experience. The Casino Host builds premium guest loyalty using sales and marketing techniques that foster an exclusive guest relationship and generate gaming revenue as determined by management. This role is highly visible to and interactive with premium guests, and therefore requires a high level of professionalism, and championing of the goals and priorities of the Tribe in a manner that reflects and upholds the Tribal Community's vision, mission and values. As a team member of the Player Development Department, the Casino Host is a Yaamava Resort & Casino Ambassador, and takes personal ownership to ensure all of their actions are in the best interest of the enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Uses "Segment-of-One" marketing approach to track activity and preferences of each premium guest, and tailors offers and incentives that appeal directly to interest of individuals. Monitors guest participation and tracks guest feedback to determine effectiveness of events and promotions. Meets or exceeds predetermined goals and measurable objectives established by management for daily calls and written correspondence to active, inactive and potential new guests. Complies with and upholds enterprise expectations including policies, procedures, industry regulations, and Department guidelines. 2. Acquires and delivers new high net guests for premium gaming spaces. 3. Handles all aspects of guest journey (ground transportation, hotel accommodation, dining reservation, entertainment, folio clearance at checkout). 4. Works effectively as a collaborative team member with others within Casino Marketing, Table Games, Slots, and Food & Beverage supervisory team to identify areas of opportunity and address areas of concern when necessary. 5. Maintains thorough knowledge of latest industry developments, current market trends and all on-property and competitor promotions/events. 6. Attends and hosts player onsite/offsite events in various areas as assigned by management. 7. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Associates Degree in Hospitality, Marketing or related field required. * Bachelor's Degree in Hospitality, Marketing or related field highly preferred. * Minimum of two (2) years' experience in a Casino/Gaming, sales or marketing environment required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must possess drive to exceed revenue generation targets. * Intermediate proficiency in Microsoft Outlook, Word, Excel, Power Point and Access necessary. * May be required to communicate verbally and in written form in one of the following languages: Chinese, Vietnamese, Korean, or Tagalog. * Must have outstanding communication skills. * Must be consistent with upholding a professional image with a polished appearance and demeanor. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Add Job Specific Licenses, Certifications and Registration. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled casino and office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
    $35k-46k yearly est. Auto-Apply 11d ago
  • Landscaper (Horticulture)

    San Manuel Indian Bingo & Casino 4.4company rating

    Highland, CA job

    Under the direction of the Supervisor, Landscape, the Landscaper is responsible for maintaining a manicured and clean look of the landscaping and respective grounds around the property. Maintains a Best-in-Class landscaping by using various tools and equipment to achieve a visually pleasing and operational landscape. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Maintains all landscaping around the Casino and Hotel property to include Parking lots, Parking Structures, entrances, surrounding areas, and pool deck area. Maintains flowers, bushes, trees and shrubs for plant health and visual appeal. Plants seeds, bulbs, foliage, flowering plans, grass, ground cover, trees and shrubs; applies mulch for protection. Changes-out plants according to season and special event directives. Plants and cultivates lawns and gardens. 2. Maintains lawns and turf by mowing and edging lawns using power mowers and edgers. 3. Power washes walls, sidewalks, walkways, pillars and spills. Handles minor repairs and patches of asphalt. Cleans-out drainage ditches and culverts. Gathers and removes litter. 4. Operates specialized power and motorized equipment such as blowers, hedge trimmers, light tractors, lawn mowers, lawn edger's, chain saws, various lifts, sod cutters, shedders, tugs and turf aerators and roto-tillers. Uses hand tools such as shovels, rakes, pruning saws, hedge and brush trimmers, axes, chainsaws rakes, loppers, hand saws, pruning shears, shovels, hoes, fertilizer spreaders, pesticide sprayers, sod knifes, and hedge shears. 5. Maintains all chemicals in assigned areas with proper Safety Data Sheet (SDS) labeling. 6. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Minimum one (1) year related experience required. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must be able to read, write and communicate in the English language. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following: Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in an outdoor setting. * Work may require travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: does not involve sitting. May operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
    $30k-38k yearly est. Auto-Apply 19d ago
  • Supervisor, Floral & Interior Plant (Horticulture)

    San Manuel Indian Bingo & Casino 4.4company rating

    Highland, CA job

    Under the guidance of the Manager, Horticulture, the Supervisor Floral and Interior Plant is responsible for the maintenance and upkeep of all indoor gardens and plants. Partners with Department management to design and implement floral beautification throughout the property, and ensure floral arrangements are updated often and consistently maintained. Provides guidance to the Interior Gardeners and Floral Designers and oversees all aspects of special floral projects and requests. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides guidance, training, and direction to Interior Gardeners and Floral Designers to ensure floral arrangements and indoor gardens are maintained to quality and aesthetic standards. Visually inspects all indoor gardens, plants, and floral arrangements daily to ensure conditions meet appearance standards. Ensure all designs meet quality and aesthetic standards and meet or exceed guest expectations. Ensure daily/weekly routine tasks and schedules are being completed by assigned team members to maintain a clean and attractive indoor garden and floral arrangements. 2. Oversee various special projects and seasonal decoration, including plant and floral change-outs throughout the property. 3. Ensures all floral arrangements are within allocated budgets, and deadlines are met for requirements. 4. Oversees planning, project coordination, scheduling, and the purchase and replacement of equipment to support operations. 5. Communicates important matters involving personnel and facilities to Horticulture management in a timely manner. 6. Maintains cleanliness and order in all public and common work areas. Inspects work areas to identify potential safety hazards. Follows all enterprise and Department safety policies and all job-specific policies and procedures. 7. Performs other duties as assigned to support the efficient operation of the department. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Bachelor's degree in Horticulture, Facilities management, Environmental Science, hospitality or a related field required. * Minimum one (1) year experience in interior landscape required. * Minimum of one (1) year of Supervisory experience leading teams preferred. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Experience in methods and techniques of ground maintenance, horticulture, floral and interior design preferred. * Knowledge of plant nutrition requirements for various interior plants. * Knowledge of environmental requirements for various interior plants. * Must be able to follow safety guidelines when using required chemicals, equipment, tools, and techniques while performing job duties LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
    $60k-85k yearly est. Auto-Apply 60d+ ago
  • Licensed Bus Operator

    San Manuel Indian Bingo & Casino 4.4company rating

    Highland, CA job

    Under the direction of the Supervisor, Transportation, the Licensed Bus Operator provides best-in-class safe, professional, and efficient transportation service to internal and external guests aboard passenger buses. Delivers exceptional quality service in alignment with brand standards/expectations for all guests- requiring a high level of professionalism, anticipatory service, and enthusiasm focusing on guest comfort. Contributes by creating a positive and productive working environment for patrons and employees. Maintains a positive attitude and public image while delivering authentic greetings, and cordial farewells, centered on a sense of personal service. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Is responsible for operating passenger vehicles abiding by all federal and state passenger carrier regulations. Expertly operates vehicles with extreme care and attention to detail ensuring safe passenger transportation. Exhibits exceptional display of enthusiasm for service and desire to deliver passengers to and from assigned destinations based on specific time schedules. Consistently maintains traffic and weather condition awareness to avoid seen and unseen road hazards. Responsible for identifying any in-operation mechanical malfunctions to ensure the safe transportation of guests. Operates ADA-accessible lift when needed. Professionally relays operational updates via radio communication, including but not limited to road hazards, unsafe traffic and environment conditions, location, load status, and estimated arrival and departure times. 2. Strictly adheres to all Federal Department of Transportation and California State rules and regulations that govern passenger carriers. Exercises maximum regard for all transported guests safety and welfare during vehicle operation. Completes federally mandated pre-and post-trip inspections to ensure vehicle compliance established by the Department of Transportation. Up to date with the ever-changing vehicle out-of-service criteria, set forth by North American Standard Out-Of-Service Criteria. Reports any condition of concern to leadership regarding vehicle issues/defects that may affect driver and passenger/guest safety. In the event of an accident, Drivers are responsible for safely removing passengers onboard the bus. Abides by all rules and regulations stated in California commercial driver handbook. Responsible for reporting all accidents, vehicle damage, and passenger safety situations and concerns to appropriate parties. 3. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists guests in all inquiries in connection with resort and casino services, hours of operations, key resort and casino personnel, and in-house events. 4. Maintains a neat and clean working environment by sweeping out vehicles, cleaning up spills, disposing of trash, and cleaning windows/mirrors for visibility. 5. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Minimum three (3) years of commercial driving experience required. * Minimum five (5) years equivalent combination of route delivery driver, including but not limited to, postal driving, medical transport, and delivery of goods and services required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. * Must be 21 years of age or older. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * School pupil activity bus (SPAB) certificate preferred. * Advanced vehicle operations knowledge and intermediate maintenance experience preferred. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following for Driving Responsibilities: Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
    $34k-42k yearly est. Auto-Apply 60d+ ago
  • Hotel Reservation Agent (Part Time)

    San Manuel Indian Bingo & Casino 4.4company rating

    Highland, CA job

    Under the direction of the Supervisor, Revenue & Reservations, the Reservations Agent is responsible for assisting potential and current guests with all room sales needs and inquiries while meeting the Forbes Travel Five Star guidelines. This role performs as the "voice" of the Hotel and the first impression for guests. This role provides Best in class guest service through attentive and efficient room sales bookings/updates, while maximizing room revenue and occupancy. The Reservations Agent adheres to all health and safety policies and procedures set by the enterprise. This role contributes to an environment which motivates employees to collaborate, learn, perform, and develop their skills. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides the highest level of services experience to guests during all interactions, in active attempt to reach department and property defined goals and objectives. Takes reservations using proper Hotel verbiage while meeting Forbes Travel Guidelines. Answers phone with courteous and gracious manners and provides personalized service. Readily describes all of the room's physical elements and offers the guest a choice of room type that satisfies their individual needs. Accommodate arriving and in-house guest requests, ensuring a high level of guest satisfaction at all times while aiming to exceed guest expectations. 2. Inputs and organizes reservation information, internet, travel agency requests, and internal department communications with appropriate follow-up. Works closely with Casino VIP Services to accommodate players' needs. Assists with Hotel Concierge services, guest itineraries and coordination of intradepartmental communications according to established protocols. Assesses guests' requests and inquiries, offering creative suggestions and recommendations tailored to guests' unique needs. Consistently presents information in a professional manner in both team member and business interactions and always secures confidential and sensitive departmental and guest data. Maintains accurate logs of special requests and ensures requests are blocked in PMS and Front Desk systems. Prepares group guest lists prior to arrival as needed. Controls and blocks rooms as well as pre-blocks for special groups. Ensures all reservations transferred to PMS or front office system are accurate. 3. Maintains strong understanding of selling strategy for hotel and stays current on status of room inventory. Strategically and mindfully sells hotel rooms to maximize transient room revenue using up-selling and yield management techniques per enterprise policy. Upsells rooms, services and treatments according to established enterprise procedures to maximize all hotel outlet revenue. Knowledgeable in Hotel hours of operations and amenities offerings such as Restaurants, Spa, Pool, Casino Promotions, Event Center, and special events. 4. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High school Diploma or GED required. * Minimum two (2) years' experience in a customer service role required. * Minimum one (1) year Hotel room sales experience preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Excellent telephone etiquette and verbal and written communication skills required. * Must have schedule flexibility including evenings, weekends, holiday shifts, and overtime when needed. * Ability to identify and prioritize issues. * Excellent organizational skills * Strong interpersonal skills * Must possess a friendly and outgoing demeanor. * Must have ability to multi-task. * Bilingual in a foreign language preferred. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following for Driving Responsibilities: No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
    $35k-41k yearly est. Auto-Apply 19d ago
  • Marketing Campaign Specialist

    San Manuel Indian Bingo & Casino 4.4company rating

    Highland, CA job

    Under direct supervision of the Supervisor, Client Relationship Management (CRM), the Marketing Campaign Specialist ensures execution and delivery of CRM communications in support of the enterprise's strategic marketing plans to meet overall growth, sales and profitability objectives. Supports the Supervisor, CRM in executing key campaign components and takes ownership of triggered campaigns. This position is data focused and thrives in a fast-paced environment using email automation marketing to drive enterprise goals. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Builds, edits, tests, and launches highly segmented email campaigns, including list management and segmentation, email content optimization, and deployment of dynamic content. Tests and optimizes email metrics, including unsubscribes, open rates, click through rate (CTR), landing pages and conversions. 2. Owns all automated, triggered based emails. Manages resends based on enterprise needs. Continuously measures and optimizes enterprise campaigns (A/B testing, copywriting, placement experiments, and tweaking landing pages). 3. Oversees as point-person in managing/acquiring key campaign components, such as targeted lists, email creative and landing pages. Ensures quality of all creative and variable content across channels to ensure accuracy of programs and reinforcement of brand. 4. Creates and implements ways to improve processes. Defines new audiences that will lead to growth. 5. Monitors customer journeys across systems to help deliver consistent quality guest experience. Stays current and recommend best practices for marketing automation campaigns. 6. Provides back up and support to other team members on various marketing technologies, such as Marketo and HostViz. 7. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * Bachelor's Degree with an emphasis in Marketing or Communications required. * Minimum of one (1) year experience in multiple communication channels including direct mail, e-mail, mobile or social media required. * Minimum one (1) year of experience with an email-marketing tool is required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must be collaborative, nimble, curious, data-focused and able to work in a high-volume setting. * Technical proficiency and knowledge in MS Office (Word, Excel, Outlook) required. * Prior experience working with a customer database required. * Must possess excellent oral and written communication skills; strong client interface and presentation skills are preferred. * Must demonstrate the ability to drive toward results. * Problem-solver, multitasker, able to work independently to meet deadlines. * Must be able to thrive in a highly dynamic, flexible work environment. * Strong strategic thinking, creative problem solving and analytical skills. * Experience with HTML is a plus. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled casino and office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
    $44k-58k yearly est. Auto-Apply 13d ago
  • Product Manager III - IT

    San Manuel Indian Bingo & Casino 4.4company rating

    Highland, CA job

    Reporting to the Manager, Product & Design, the Product Manager III is a senior-level individual contributor responsible for leading the strategic direction, development, and lifecycle management of highly complex and high-impact product portfolios. This role drives innovation and long-term vision, aligning product strategy with enterprise goals and customer needs. Mentors Product Managers I and II, leads cross-functional initiatives, and champions a data-driven, user-centric approach to product development. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Strategic Leadership & Vision Defines and drives long-term product strategy across multiple product lines, aligning with organizational goals and market trends. 2. Portfolio Management Oversees a portfolio of products or large-scale initiatives, ensuring cohesive development, prioritization, and delivery of features that maximize business value. 3. Stakeholder Engagement Builds strong relationships with executive stakeholders, translating business needs into product opportunities and influencing strategic decisions. 4. Mentorship & Best Practices Mentors Product Managers I and II, promoting best practices in product management, Agile methodologies, and cross-functional collaboration. 5. Innovation & Market Intelligence Leads competitive analysis, market research, and emerging technology assessments to identify new opportunities and maintain product differentiation. 6. Performance Analysis & Optimization Leads post-launch performance reviews, leveraging analytics and user feedback to drive continuous improvement and innovation. 7. Agile Leadership Acts as a senior product owner in Agile ceremonies, ensuring alignment between product vision and execution. 8. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Bachelor's degree in Business Administration, Computer Science, Marketing, or related field required. * Minimum of eight (8) years of relevant product management experience, including leadership of complex product initiatives required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Expert knowledge of Agile product development and software lifecycle management. * Proven track record of delivering successful digital products in Agile environments. * Strong strategic thinking and business acumen. * Advanced skills in product analytics, user research, and data-driven decision-making. * Exceptional communication, negotiation, and stakeholder management skills. * Ability to lead through influence and drive alignment across diverse teams. * Experience with product portfolio management tools and frameworks. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Certification such as Pragmatic Institute, Certified Scrum Product Owner, Agile Methodologies, would be preferred. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
    $110k-136k yearly est. Auto-Apply 58d ago
  • Busser

    Polly Pies 4.7company rating

    Polly Pies job in Hemet, CA

    Job DescriptionJOB PURPOSE: Pollys bussers assist in guest services by maintaining the Pollys standard of Fresh, Friendly, Above and Beyond Expectations. This position is responsible for maintaining the cleanliness and neatness of the dining area. JOB ACCOUNTABILITIES: Remove dirty dishes and other items from the tables when appropriate. Wipe down tables, chairs, and booths. Keep floors and carpets free of debris. Empty trash bin in the bus station. Keep dishes, silverware, cups, etc. stocked. Assist servers in taking beverage orders and in delivering refilling beverages. Pre-buss tables when appropriate. Handle special cleaning duties and emergency cleaning such as spills. Keep the lobby and restrooms clean. Keep bussing station organized and free of clutter. SKILLS AND EXPERIENCE REQUIRED: Effective communication, good organization skills Sanitation and safety oriented Ability to multi-task and work under pressure Time management Cooperative and team oriented Ability to work in a fast paced environment
    $23k-34k yearly est. 16d ago
  • Network Engineer III

    San Manuel Indian Bingo & Casino 4.4company rating

    Highland, CA job

    Under the guidance of the Manager, Network Engineering, the Network Engineer III designs the deployment of enterprise networks and defines network best practices and standards for the enterprise. Serves as technical lead for solving highly complex network incidents by supporting the network engineering team members. Also serves as a role model establishing documentation standards and enhancing the network engineering document library. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Works as the technical lead during the design and deployment of local area networks (LAN), wide area networks (WAN), wireless local-area networks (WLAN), software-defined networking (SDN), and other communications systems, as required. 2. Collaborates with partners and manufacturers on defining upgrade and lifecycle network systems and tools. 3. Responsible for solutions to complex network issues such as routing, switching and firewalls in a timely manner. 4. Assists in defining the strategies used to integrate new software systems into the network. 5. Leads the definition of documentation standards for network configuration, mapping, processes, and service records in accordance with network best practices. 6. Responsible for troubleshooting, resolving, and communicating day-to-day network issues. 7. Maintains the network monitoring, alerting, and analytics platforms for the corresponding network systems. 8. Assists in defining the strategy used in monitoring, analytics, and alerting of network systems. 9. Responsible for the proactive monitoring and performance validation of network and communications systems. 10. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Bachelor's degree in Computer Science or related field is required. * Minimum six (6) years' experience in in-depth network engineering is required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must have experience working with vendors and partners on product evaluations, solution designs and installations. * Experience with Network Access Control and Software Defined Networks preferred. * Experience establishing network designs, and documenting network standards and best practices preferred. * Experience with network providers such as Cisco, Hewlett Packard Enterprise (HPE)/Aruba, and Meraki preferred. * Experience with Network Load Balancers is preferred. * Technical support experience on organizations running gaming systems is preferred. * Must have strong collaboration, written and verbal communication, and attention to detail skills. * Must have strong technical leadership and decision-making skills, and the ability to work well independently in the absence of supervision and under pressure such as strict deadlines. * Ability to work on-call on a rotational basis for technical support and incident troubleshooting is required. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Professional certifications such as Cisco Certified Network Professional level or comparable certification from other network equipment manufactures is required. * Preferred certifications include Palo Alto Networks certification, Aruba/HP professional level certification, and Expert Level certifications in networking technologies. * Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
    $95k-122k yearly est. Auto-Apply 40d ago
  • Slot Project Coordinator

    San Manuel Indian Bingo & Casino 4.4company rating

    Highland, CA job

    Under the direction of the Supervisor, Slot Performance, the Slot Project Coordinator builds machine configuration setups, progressive configurations, and creates and maintains slot master entries. Responsible for preparing all necessary paperwork related to the planning, configuration, and placement of slot machines, conversions, moves, and any other slot-related projects. Reviews and interprets Slot Par Sheets, Regulatory Letters, and Customer Notifications and consults with the Slot Technical team as needed, to ensure accuracy and the meeting of deadlines. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Builds machine configuration setups for replacements, conversions, and any slot-related changes. Creates and maintains slot master entries for machine replacements, conversions, moves, and any slot-related changes. 2. Reads and interprets Slot Par Sheets, Regulatory Letters, and Customer Notifications. Seeks answers for vendors as needed. Works closely with Slot Performance Supervisor, Analyst, Manager, and Technical team to meet project deadlines. 3. Builds Progressive Configurations for machine replacements, conversions, moves and any slot-related changes. Updates and maintains progressive tracking tools. Assists with the preparation and amendment of paperwork for system upgrades and interruptions. 4. Performs minor ad hoc reporting and information querying. Ensures compliance with all internal controls and Gaming Commission Regulations. 5. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Minimum two (2) years of casino industry experience in a related field required. Experience in slot performance, including machine set-up, evaluation, and reporting, or equivalent financial analysis experience preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Intermediate proficiency in Microsoft Word, Excel, and Access. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled casino and office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
    $41k-54k yearly est. Auto-Apply 3d ago
  • Busser

    Polly Pies 4.7company rating

    Polly Pies job in Santa Ana, CA

    Job DescriptionJOB PURPOSE: Pollys bussers assist in guest services by maintaining the Pollys standard of Fresh, Friendly, Above and Beyond Expectations. This position is responsible for maintaining the cleanliness and neatness of the dining area. JOB ACCOUNTABILITIES: Remove dirty dishes and other items from the tables when appropriate. Wipe down tables, chairs, and booths. Keep floors and carpets free of debris. Empty trash bin in the bus station. Keep dishes, silverware, cups, etc. stocked. Assist servers in taking beverage orders and in delivering refilling beverages. Pre-buss tables when appropriate. Handle special cleaning duties and emergency cleaning such as spills. Keep the lobby and restrooms clean. Keep bussing station organized and free of clutter. SKILLS AND EXPERIENCE REQUIRED: Effective communication, good organization skills Sanitation and safety oriented Ability to multi-task and work under pressure Time management Cooperative and team oriented Ability to work in a fast paced environment
    $23k-34k yearly est. 16d ago

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