Polly's Pies jobs in Norco, CA - 175 jobs

Job DescriptionJOB PURPOSE: Pollys bussers assist in guest services by maintaining the Pollys standard of Fresh, Friendly, Above and Beyond Expectations. This position is responsible for maintaining the cleanliness and neatness of the dining area. JOB ACCOUNTABILITIES: Remove dirty dishes and other items from the tables when appropriate. Wipe down tables, chairs, and booths. Keep floors and carpets free of debris. Empty trash bin in the bus station. Keep dishes, silverware, cups, etc. stocked. Assist servers in taking beverage orders and in delivering refilling beverages. Pre-buss tables when appropriate. Handle special cleaning duties and emergency cleaning such as spills. Keep the lobby and restrooms clean. Keep bussing station organized and free of clutter. SKILLS AND EXPERIENCE REQUIRED: Effective communication, good organization skills Sanitation and safety oriented Ability to multi-task and work under pressure Time management Cooperative and team oriented Ability to work in a fast paced environment

Under the direction of the Supervisor, IT Operations, the Field Support Analyst II is responsible for assisting with all end-user requests, including hardware and software support and installations, moves/adds/changes, and problem resolution. Focuses on customer service and communications as it is a significant attribute of the role. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides level 1 and level 2 24/7 enterprise support, including ticket management for requests and incidents across a broad range of hardware and software. 2. Participates in the leadership activities of end-user services in the areas of process improvement, training, and task delegation. 3. Acts as an escalation point for the Field Support Analyst I support teams and troubleshoots more complex issues 4. Leads and participates in IT projects under the direction of operational leads and Information Technology (IT) leadership. 5. Participates in asset tracking and recovery, inventory management, telecom/network maintenance, vendor management, and process improvement activities. 6. Provides advanced troubleshooting on critical issues to maintain system availability within expected performance metrics. 7. Serves as Subject Matter Expert (SME) for enterprise hardware and software, as directed. 8. Participates in required training, mentors new team members in troubleshooting, and monitors server/network equipment. Responds to user calls and service tickets and escalates issues pertaining to production systems. 9. Documents troubleshooting and resolution steps via the existing knowledge base program to reduce resolve time. 10. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Associate degree in Computer Science or related field is required. * Minimum of four (4) years of relevant IT work experience is required. * Minimum of two (2) years computer experience working directly with workstations, servers, phone systems, mobile devices, networking, or printers required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Technical troubleshooting experience including documented ability to analyze and diagnose network, computer, and or telecom issues. * Ability to solve technical problems, work well under stress, and follow instructions. * Customer service and vendor management experience is preferred. * Experience working in Casino or Gaming industry is preferred. * Exceptional customer service skills and the ability to communicate effectively with all levels of the enterprise. * Ability to de-escalate tense situations to problem-solve effectively. * Ability to conduct research into a wide range of computing issues as required. * Ability to absorb and retain information quickly. * Ability to present ideas in user-friendly language. * Highly self-motivated and directed individual with keen attention to detail and proven analytical and problem-solving abilities. * Ability to effectively prioritize and execute tasks in a high-pressure environment. * Experience working in a team-oriented, collaborative environment. * Ability to work any assigned shift (day/swing/graveyard). LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Certification in CompTIA A+ is preferred. * As a condition of employment and shift rotations, candidates and incumbents may be required to pass pre- and post-employment screening including Live-Scan, background, drug testing, and tuberculosis (TB) testing. * Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Supervisor, Housekeeping, the Turndown Attendant Housekeeping is responsible for providing turndown and cleaning service for all vacant and occupied rooms. Responsible for providing and maintaining 5-Star, 5-Diamond rating experience according to our Forbes standards. Collaborates, initiates, and supports opportunities with other functions by championing the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribes vision, mission and values. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Is responsible for cleaning all guestrooms, making beds, and providing clean terry and robes. Cleans, dusts, sanitizes, collects garbage and replenishes all collaterals, supplies, amenities, coffee pods and condiments. Respects all guest requests and preferences, while adhering to the enterprise's policies and applicable laws. Reports maintenance issues to the Office Coordinator or the Supervisor. Provides turndown service in the evenings and prepares the guestroom ambiance for guests to relax and sleep. Possesses the ability to carry a radio and wear an earpiece discreetly to communicate with team members. 2. Conducts constant inspections of the hotel guestrooms as assigned on a daily basis to ensure adherence to our cleanliness and maintenance standards. Ensures proper usage of chemicals and cleaning supplies by following OSHA rules and completing training for chemical usage, ensuring proper labeling of hazardous supplies in accordance with federal, state, local, and enterprise regulations. Ensures all equipment is maintained and used accordingly, while following health and safety guidelines and policies and procedures. 3. Motivates employees to collaborate, learn, perform, and develop their skills. Works with a diverse team of well-trained team members by leading by example, empowering, sharing knowledge, and coaching throughout the employment lifecycle. 4. Reports all maintenance issues pertaining to guest rooms to the Office Coordinator and reports all guest requests to the Supervisor or the Office Coordinator as needed. 5. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED is required. * Minimum of two (2) years of Housekeeping experience within an upscale hotel is preferred. * Must have schedule flexibility to work evenings, weekends, holiday shifts and overtime when needed. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Good verbal and written communication skills required. * Knowledge of housekeeping service techniques and productivity expectations. * Ability to identify and prioritize issues. * Must be personable and professional, capable of using caution and discretion in communication. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following: No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Sergeant, Department of Public Safety (DPS), the Public Safety Officer I (PSO I), provides support to DPS. Work requires comprehensive knowledge of the organization and skill in working with law enforcement issues and law enforcement policies, procedures, and confidential matters. The PSO I is responsible for performing a broad range of duties and carrying out those responsibilities in a professional and confidential manner. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Patrols and safeguards tribal lands, resort and gaming facilities, and other assets using advanced situational awareness and proactive crime prevention strategies. Observes the grounds and facilities in accordance with guidelines, laws, policies, and procedures. Patrols can be conducted in a vehicle, on foot, on a bike or other motorized methods to ensure conditions are orderly and to identify any suspected violations. 2. Conducts thorough investigations by analyzing and verifying information using various techniques and interviews. Prepares detailed written reports following departmental guidelines and provides verbal updates as required. 3. Enforces laws, rules, and regulations applicable to the State of California, Federal and Tribal Government effecting arrests and searches in accordance with the relevant laws, policies, and procedures. 4. Responds to calls for service to start investigations based on their observations and handle the collection, management, and preservation of physical evidence. 5. Maintains care and control of authorized equipment, issued uniforms, and departmental approved firearms and ammunition. 6. Responds to emergencies such as fires, injuries, accidents, robberies, assaults, intrusion alarms, bomb, and other threats, and initiates immediate action to control the threat, provide first responder aid or render appropriate assistance. Interviews victims, witnesses and suspects as needed. 7. The role involves sharing information on policies, procedures, and ordinances with visitors, and fostering positive relationships with internal customers, vendors, and law enforcement agencies. It requires using diverse communication skills to engage with community groups and customers from various backgrounds, both formally and informally. 8. Performs other duties as assigned to support the efficient operation of the department. SPECIAL ASSIGNMENT OPPORTUNITIES Special assignments are only available to active PSO's who have successfully completed their Field Training Program, are in good standing, and have been in their position for a minimum of six (6) months. Special assignments require current Public Safety employees to go through a testing and selection process. Once selected, the PSO will receive specialized training for their assignment. PSO roles that require non-uniform and/or concealed carry of firearms, must comply with all California State Law, BSIS guidelines, and DPS policies related to the use of firearms. Assignments may include, but are not limited to: * Animal Control Unit; must successfully pass certification as an Animal Control Officer. * Motor Officer * Bike Patrol; must pass physical fitness test for this assignment. * Tribal Court Bailiff * School Resource Officer * Honor Guard * Protective Services Detail; must pass physical fitness and advanced firearms testing for this assignment. * Canine Handler; must successfully complete canine handler certification. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Minimum three (3) years of experience working Security required. * Must be at least 21 years of age. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Excellent customer service skills. * Working knowledge of security procedures and applicable State, Federal and Tribal laws, regulations, and ordinances; interviewing and interrogation techniques; surveillance techniques; and an understanding of laws governing search and seizure is required. * Must have the ability to observe situations analytically, and objectively, and to record pertinent information accurately and completely while providing service with skill, firmness, tact, and impartiality. * Must accurately recall and express oneself clearly and concisely, orally and in writing. * Must remain calm under stressful conditions, exercise reasonable judgment and make sound decisions especially during emergency situations. * Must operate a motor vehicle safely and have knowledge of state and local motor vehicle laws. * Must be well groomed and clean - hair must be neatly groomed and styled so that it remains professional and conservative in nature. Must abide by DPS policies on uniform appearance and wear issued personal protection equipment including ballistic vests. * Must demonstrate proficiency in producing well-written documents, including correct spelling, grammar, punctuation, organization, and content. This will be assessed through a written assignment or test during the hiring process. * Must successfully complete required in-service training, which includes, but is not limited to, courses in report writing, weaponless defense techniques, chemical agent (Pepper Gel) use, physical apprehension and arrest techniques, first aid, CPR, powers of arrest, firearms training, traffic and pedestrian movement control, security details, applicable laws, policies and procedures, and access control duties. * Must successfully complete a New Employee Orientation training and demonstrate proficiency in conducting field interviews and writing preliminary investigative reports. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * The applicant must have or be able to carry valid California Bureau of Security and Investigative Services (BSIS) Guard card. * Must obtain and be able to comply with all current requirements set forth by BSIS for Armed Security Officers. * Must successfully pass BSIS courses and Firearms Certification and obtain a Firearms Card. Responsible for maintaining a valid BSIS Guard Card and Firearms Permit. Firearms must comply with the DPS firearms policy. * Must be able to possess a firearm registered to the applicant. * Must pass all quarterly BSIS firearms qualification course with registered approved firearm. * Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment varies between climate-controlled office setting, gaming facility and in outdoor areas. * Employee will be exposed to outdoor weather conditions such as rain, wind, cold, and hot climates. * Must be able to work long hours under difficult and arduous conditions, frequently exposed to outside weather conditions, secondhand smoke and moderate noise levels (loud music), while standing or sitting for extended periods of time. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must have acceptable hearing levels in order to properly monitor radio transmissions. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 25 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally. * Employee must use hands or feet in self-defense, use physical force to maintain or protect life, physically restrain individuals, break up fights, run after fleeing person, subdue and/or tackle individuals, run up and/or downstairs, and stand continuously for more than half of the work shift. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Employee must have the stamina to work long hours and overtime, if assigned, and must be willing to work an irregular schedule, which may include weekends, holidays, evenings, and/or varying shifts. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, or to make general observations of facilities, guests and employees. * Physically able to withstand the challenges of extensive walking, climbing, and descending numerous interior and external stairs, including multi-level building facilities. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * Must be able to maintain an acceptable level of physical condition. * Must maintain care and control of authorized equipment and issued uniforms. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Reporting to the Director, Employee and Labor Relations, the Manager, Employee and Labor Relations serves as a trusted advisor and subject matter expert on complex workplace investigations, labor relations and grievance management. Leads a team of HR professionals responsible for the resolution of sensitive employee relations matters, overseeing the administration of the collective bargaining agreements, and ensuring consistent application of policies and practices across the enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Manages the investigation lifecycle thorough impartial investigations into employee complaints, workplace misconduct, and policy violations, ensuring timely resolution, confidentiality, and compliance with all applicable laws and company policies. Conducts complex investigations in consultation with the Director. 2. Manages labor relations activities to include grievance and arbitration process under collective bargaining agreements, contract interpretation, case preparation, documentation, and grievance meetings to resolve disputes effectively. 3. Provides strategic consultation to leaders on disciplinary actions, corrective measures, and performance management concerns, ensuring consistency, fairness, and mitigation of organizational risk. 4. Provides support (coaching, counseling, education) to managers on employee relations. Educates, advises, and informs on managers and employees on employment laws, labor relations, and workplace policies. Works closely with inside and outside counsel in areas of employment law or labor relations as required. Provides training, support, and guidance as related to contractual obligations, anticipated "hot spots," and grievance processes. 5. Assists with developing and updating policies and procedures to ensure compliance with applicable law, collective bargaining agreements, and tribal ordinances. 6. Tracks and analyzes employee relations trends and metrics to identify patterns, assess program effectiveness, and continuous improvements opportunities. 7. Partners with HR Business Partner team on systemic cases, work collaboratively to identify root cases and develop sustainable, strategic solutions that address underlying issues and enhance organizational effectiveness. 8. Performs other duties as assigned to support the efficient operation of the department. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Make hiring decisions and designs individual development plans with succession planning in mind for all key roles. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Bachelor's Degree in Business Administration, Human Resources, Organization Development, Psychology, or related field is required. * Minimum seven (7) years of relevant and progressive experience in Human Resources, with a minimum of three (3) years of direct experience in employee and labor relations within an organization of 2000 or more team members is required. Experience working with Tribal Government and Casino-Hospitality, specifically Yuhaaviatam of San Manuel Nation is preferred. * Minimum of three (3) years of supervisory experience is required. * Related, relevant, and/or direct experience may be considered in lieu of the minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must be able to work flexible hours, including evenings, weekends, and holidays. * Proficient in drafting formal communications, investigation reports, disciplinary notices, and grievance responses. * Extensive knowledge of employee relations, labor law, grievance procedures, and arbitration. * Skilled in conducting impartial, confidential, and legally compliant workplace investigations. * Strong understanding of employment laws and the ability to apply them to complex workplace scenarios. * Adept at evaluating employee issues, assessing risk, and providing practical, business-focused recommendations. * Exceptional communication skills, with the ability to present findings, guide leaders, and influence decisions. * Effective in mediating disputes, resolving sensitive concerns, and promoting positive labor-management relations. * Experienced in coaching managers to handle employee and labor relations matters consistently and confidently. * Collaborative partner to HR, legal, and business leaders to ensure alignment and achieve strategic goals. * Confident in offering independent, well-reasoned recommendations to senior leadership. * Maintains high levels of discretion, professionalism, and ethical judgment in handling sensitive information. * Adaptable and resilient in fast-paced environments, responsive to changing organizational needs. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Certification as a Professional Human Resources (PHR), Senior Professional Human Resources (SPHR), or Global Professional Human Resources (GPHR) preferred. * Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Supervisor, Transportation, the Licensed Bus Operator provides best-in-class safe, professional, and efficient transportation service to internal and external guests aboard passenger buses. Delivers exceptional quality service in alignment with brand standards/expectations for all guests- requiring a high level of professionalism, anticipatory service, and enthusiasm focusing on guest comfort. Contributes by creating a positive and productive working environment for patrons and employees. Maintains a positive attitude and public image while delivering authentic greetings, and cordial farewells, centered on a sense of personal service. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Is responsible for operating passenger vehicles abiding by all federal and state passenger carrier regulations. Expertly operates vehicles with extreme care and attention to detail ensuring safe passenger transportation. Exhibits exceptional display of enthusiasm for service and desire to deliver passengers to and from assigned destinations based on specific time schedules. Consistently maintains traffic and weather condition awareness to avoid seen and unseen road hazards. Responsible for identifying any in-operation mechanical malfunctions to ensure the safe transportation of guests. Operates ADA-accessible lift when needed. Professionally relays operational updates via radio communication, including but not limited to road hazards, unsafe traffic and environment conditions, location, load status, and estimated arrival and departure times. 2. Strictly adheres to all Federal Department of Transportation and California State rules and regulations that govern passenger carriers. Exercises maximum regard for all transported guests safety and welfare during vehicle operation. Completes federally mandated pre-and post-trip inspections to ensure vehicle compliance established by the Department of Transportation. Up to date with the ever-changing vehicle out-of-service criteria, set forth by North American Standard Out-Of-Service Criteria. Reports any condition of concern to leadership regarding vehicle issues/defects that may affect driver and passenger/guest safety. In the event of an accident, Drivers are responsible for safely removing passengers onboard the bus. Abides by all rules and regulations stated in California commercial driver handbook. Responsible for reporting all accidents, vehicle damage, and passenger safety situations and concerns to appropriate parties. 3. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists guests in all inquiries in connection with resort and casino services, hours of operations, key resort and casino personnel, and in-house events. 4. Maintains a neat and clean working environment by sweeping out vehicles, cleaning up spills, disposing of trash, and cleaning windows/mirrors for visibility. 5. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Minimum three (3) years of commercial driving experience required. * Minimum five (5) years equivalent combination of route delivery driver, including but not limited to, postal driving, medical transport, and delivery of goods and services required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. * Must be 21 years of age or older. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * School pupil activity bus (SPAB) certificate preferred. * Advanced vehicle operations knowledge and intermediate maintenance experience preferred. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following for Driving Responsibilities: Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Director, Compensation & Benefits, the Manager of Benefits Operations and Compliance oversees the administration and management of employee benefits and wellness programs. The role is responsible for all aspects of the employee portfolio, including health and welfare plans, retirement plans, life insurance, paid time off, and wellness programs. Continuously evaluates and ensures consistent compliance with internal policies and government regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Manages and assesses the effectiveness of current programs in achieving organizational objectives; identifies best practices and benchmarks; and develops recommendations for modifications to align to HR strategy and business goals. Effectively plans and directs the implementation and administration of all benefit plans including annual open enrollment efforts. Effectively manages and collaborates with vendors and external partners, including managing the performance of contracts to ensure the maximum value of services is delivered. Partners with HR and leadership on appropriate benefits and wellness packages to recruit and retain talent. 2. Is responsible for all ACA reporting and keeps abreast of regulatory changes affecting benefit plans and ensures company benefit plans and practices are in compliance with external regulatory requirements. Develops and coordinates communications strategies and activities designed to educate and inform employees about current benefits and wellness programs and activities. Provides projected annual budget costs for total rewards and manages expenditures related to benefit programs. Serves as the point of escalation for Benefits Analysts responding to employees and managers questions regarding all benefit related matters. 3. Develops internal operating procedures and controls for the administering and managing benefits operations. Determines and implements metrics that assess and monitor the effectiveness of ongoing Total Rewards programs and new initiatives. Communicates actively with Accounting, Finance, Operations, Payroll, HR and other departments to review cross-departmental impacts and reconcile data sharing. Manages data in accordance with the company's record retention policies and procedures and state and federal laws and regulations. Maintains confidentiality of work-related issues, records and company information. Completes special projects, as assigned. 4. Works with benefit broker on plan design, administration, and compliance with applicable laws. Is responsible for the review of benefit carriers financial reports and contractual arrangements, managing annual benefit premium renewals. Works with benefit broker on an annual detailed analysis of programs, and modelling of proposed changes to determine impact, both from a business and cost perspective and employee perspective. Develops policies, procedures, methods, or standards to ensure fair and equitable administration of all retirement and benefit programs. 5. Manages all aspects of 401(k) plan operations, including day-to-day administration, compliance with ERISA and IRS regulations, and timely reporting to government agencies. Coordinates annual nondiscrimination testing, Form 5500 filings, and audit preparation. Partners with plan providers, fiduciaries, and internal stakeholders to ensure plan integrity, operational efficiency, and alignment with organizational retirement strategies. Develops and delivers employee education initiatives to promote financial wellness and retirement readiness. 6. Performs other duties as assigned to support the efficient operation of the department. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Make hiring decisions and designs individual development plans with succession planning in mind for all key roles. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Bachelor's degree in business administration, human resources or related field required. * Minimum seven (7) years of progressive experience in Benefits and Wellness, managing programs for organizations with 2,000+ employees and diverse, multi-tiered benefit offerings across multiple locations or employee groups required. * Minimum three (3) years of supervisory experience is required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Working Benefits Committee experience. * Previous experience in Payroll a plus. * Sound knowledge of the Regulatory and Legislative imperatives and impacts related to Total Rewards programs (Sec 125, ERISA, 409A, HIPAA, ACA, COBRA etc.). * Proficient in working with contemporary HR Technology platforms (i.e. Workday). * Experience in contract negotiation, service-level agreements, and performance metrics for third-party providers. Effective in managing vendor relationships and securing favorable terms. * Proven ability to assess program effectiveness, interpret data, and make evidence-based recommendations. * Skilled in leading complex initiatives, including benefit renewals, wellness campaigns, and system implementations. * Strong written and verbal skills for educating employees, presenting to leadership, and coordinating cross-functionally. * Adept at resolving escalated issues, navigating ambiguity, and balancing competing priorities. * Able to respond to regulatory changes, workforce shifts, and evolving employee needs. * Capable of mentoring staff, influencing stakeholders, and driving change across departments. * Maintains discretion and integrity when handling sensitive employee and organizational information. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * CEBS (Certified Employee Benefits Specialist) certification preferred. * Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other * office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, * via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Supervisor, Revenue & Reservations, the Reservations Agent is responsible for assisting potential and current guests with all room sales needs and inquiries while meeting the Forbes Travel Five Star guidelines. This role performs as the "voice" of the Hotel and the first impression for guests. This role provides Best in class guest service through attentive and efficient room sales bookings/updates, while maximizing room revenue and occupancy. The Reservations Agent adheres to all health and safety policies and procedures set by the enterprise. This role contributes to an environment which motivates employees to collaborate, learn, perform, and develop their skills. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides the highest level of services experience to guests during all interactions, in active attempt to reach department and property defined goals and objectives. Takes reservations using proper Hotel verbiage while meeting Forbes Travel Guidelines. Answers phone with courteous and gracious manners and provides personalized service. Readily describes all of the room's physical elements and offers the guest a choice of room type that satisfies their individual needs. Accommodate arriving and in-house guest requests, ensuring a high level of guest satisfaction at all times while aiming to exceed guest expectations. 2. Inputs and organizes reservation information, internet, travel agency requests, and internal department communications with appropriate follow-up. Works closely with Casino VIP Services to accommodate players' needs. Assists with Hotel Concierge services, guest itineraries and coordination of intradepartmental communications according to established protocols. Assesses guests' requests and inquiries, offering creative suggestions and recommendations tailored to guests' unique needs. Consistently presents information in a professional manner in both team member and business interactions and always secures confidential and sensitive departmental and guest data. Maintains accurate logs of special requests and ensures requests are blocked in PMS and Front Desk systems. Prepares group guest lists prior to arrival as needed. Controls and blocks rooms as well as pre-blocks for special groups. Ensures all reservations transferred to PMS or front office system are accurate. 3. Maintains strong understanding of selling strategy for hotel and stays current on status of room inventory. Strategically and mindfully sells hotel rooms to maximize transient room revenue using up-selling and yield management techniques per enterprise policy. Upsells rooms, services and treatments according to established enterprise procedures to maximize all hotel outlet revenue. Knowledgeable in Hotel hours of operations and amenities offerings such as Restaurants, Spa, Pool, Casino Promotions, Event Center, and special events. 4. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High school Diploma or GED required. * Minimum two (2) years' experience in a customer service role required. * Minimum one (1) year Hotel room sales experience preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Excellent telephone etiquette and verbal and written communication skills required. * Must have schedule flexibility including evenings, weekends, holiday shifts, and overtime when needed. * Ability to identify and prioritize issues. * Excellent organizational skills * Strong interpersonal skills * Must possess a friendly and outgoing demeanor. * Must have ability to multi-task. * Bilingual in a foreign language preferred. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following for Driving Responsibilities: No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Reporting to the Supervisor, Cage Operations Technician, the Cage Operations Technician performs preventative maintenance and is responsible for troubleshooting on multi-functional kiosks, ATM machines, currency counters, bank issues, money carts, cabinets and other various equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Completes electronic and mechanical repairs; responds to floor calls and completes multi-function kiosk customer claims. Rebuilds, repairs and replaces multi-function kiosk hardware and software components. Performs repairs of all electrical and mechanical components of required equipment. Responsible for software updates and makes adjustments to internal settings on multi-function kiosks. 2. Responsible for reading and generating reports pertaining to Gaming Commission regulations. Ensures internal controls are adhered to on multi-function kiosks and follows notification protocol to access ports and software. Complies with Cage Operations internal controls, enterprise and Departmental policies and procedures. Investigates and generates reports on the malfunction of kiosks. Summarizes results of the investigations and technical actions taken on overage/shortage caused by malfunction. Maintains security and accountability of enterprise funds and all assets associated with the multi-function kiosk, ATM machines and bank issues. 3. Coordinates with various internal departments on relocation/removal of multi-functional kiosks, ATM machines, bank issues and other equipment used by the Department. Assists vendors with installation and maintenance on multi-function kiosks, ATM machines, currency counters, banks issues, and other equipment used by the department. Assists in monitoring, maintaining and implementing network connectivity on multi-function kiosks and ATM machines. 4. Reports trends, problems, and concerns about technical and service issues. Creates proper documentation and adequately prepares parts for repair; identifies components and parts that require vendor repair. Maintains monthly inventory on parts and supplies. 5. Trains Department team members on basic maintenance and operating instructions for multi-function kiosks, ATM machines, currency counters, bank issues and other Department equipment. 6. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * High school diploma or GED required. * Six (6) months of recent experience as Kiosks, ATM or Slot Technician or related technical experience preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must possess proficient computer skills with the ability to use Microsoft Office Suite (MS) (i.e. MS Word, Excel, and Outlook.) * Must be able to use hand tools, power tools and air compressors. * Ability to read and comprehend performance charts and graphs to diagnose problems with multi-function kiosks. * Required to possess comprehensive knowledge of all Policy and Procedures governed by the Gaming Commission Regulations. * Strong technical, verbal and written communication skills with the ability to simplify terminology that a non-technical end user and/or senior executive can understand. * Ability to create a positive and professional business relationship with internal and external clients as well as third-party service/product providers. * Must have experience of demonstrating the utmost discretion and confidentiality as they will have access to financial data. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Sergeant, Department of Public Safety (DPS), the Public Safety Assistant I (PSA I) provides support to DPS. Work requires comprehensive knowledge of the organization and skill in working with security issues and follows security policies, procedures, and confidential matters. The PSA I is responsible for performing a broad range of duties and carrying out those responsibilities in a professional and confidential manner. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Safeguards the reservation, its premises, Tribal citizens, assets, customers, team members, facilities, and DPS components. It includes delivering essential safety and security services by patrolling designated areas and inspecting grounds and facilities according to guidelines, laws, policies, and procedures to deter criminal activity. PSAs must follow notification protocols for suspected violations or emergencies. 2. Provides casino security tasks including chip-fills, special audits, and cash dispensary operations. Manages fixed security posts and controls access gates within the Tribal Reservation and other DPS Service areas. 3. Communicates relevant policies, procedures, and ordinances to keep the public well-informed. Interacts with community groups and customers from diverse backgrounds, both formally and informally. Cultivates positive relationships with internal customers and vendors. Responds to requests for assistance and information in a friendly and courteous manner. 4. Responds to emergencies such as fires, injuries, accidents, alarms, and other incidents, and initiates immediate action to control the affected area, provide first responder aid or render appropriate assistance. Identifies victims and witnesses as needed. 5. Completes preliminary investigative reports into non-criminal incidents such as minor illnesses or injuries that do not involve contacting suspects. 6. Ensures adherence to enterprise standards and procedures aimed at enhancing the overall guest experience by staying informed about relevant policies, procedures, YRC promotions, and initiatives of the Enterprise. 7. Directs and controls pedestrian/vehicle movement and ensures that walkways, entrances/exits and fire lanes are clear. Directs employees, patrons, and guests to safe areas during incidents. 8. Safeguards the confidential nature of Tribal citizens, guests, department, and company data. Trained to mitigate cyber security threats such as spam email and fishing detection. 9. Performs other duties as assigned to support the efficient operation of the department. SPECIAL ASSIGNMENT OPPORTUNITIES These positions are available to current PSAs who have successfully completed their Field Training Program, are in good standing, and have been in their position for minimum of six (6) months. Special assignments require current Public Safety employees to go through a testing and selection process. Once selected, the Assistant will receive specialized training for their assignment. * Off-sites * Training Division * Radio Communications * Dispatch * Access Control * Traffic Control EDUCATION, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Minimum one (1) year of security experience preferred. * Must be at least 21 years of age. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Excellent customer service skills. * Knowledge of security procedures, relevant State, Federal, and Tribal laws, regulations, and ordinances, skills in interviewing and interrogation techniques, proficiency in surveillance techniques, and an understanding of laws related to search and seizure. * Must have the ability to observe situations analytically, and objectively, and to record pertinent information accurately. * Must be able to communicate clearly and concisely both verbally and in writing. * Must remain calm under stressful conditions, exercise reasonable judgment and make sound decisions especially during emergency situations. * Must operate a motor vehicle safely and have knowledge of state and local motor vehicle laws. * Must be well groomed and clean - hair must be neatly groomed and styled so that it remains professional and conservative in nature. Must abide by DPS policies on uniform appearance * Must demonstrate the ability to produce well written documents with regards to spelling, grammar, punctuation, organization and content. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Obtain and maintain a valid California Bureau of Security and Investigative Services (BSIS) for Security Guards. * Must successfully complete a Field Training Program during the 90-day probationary period. * Must successfully participate in mandated in-service training. This includes, but is not limited to, weaponless defense techniques, chemical agent/Pepper Gel (optional), first aid, CPR, powers of arrest, traffic and pedestrian movement control, security details throughout the property and off-site business locations, report writing, applicable policies and procedures. * Must successfully complete a New Employee Orientation department training course, which will include National Incident Management System (NIMS) courses. * Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Incumbents may be required to work evening, weekend and holiday shifts. * Must have acceptable hearing levels in order to properly monitor radio transmissions. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 25 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally. * Employee must use hands or feet in self-defense, use physical force to maintain or protect life, physically restrain individuals, break up fights, run after fleeing person, subdue and/or tackle individuals, run up and/or downstairs, and stand continuously for more than half of the work shift. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Employee must have the stamina to work long hours and overtime, if assigned, and must be willing to work an irregular schedule, which may include weekends, holidays, evenings, and/or varying shifts. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, or to make general observations of facilities, guests and employees. * Physically able to withstand the challenges of extensive walking, climbing, and descending numerous interior and external stairs, including multi-level building facilities. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * Must be able to maintain an acceptable level of physical condition. * Must maintain care and control of authorized equipment and issued uniforms. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Supervisor, Fulfillment, the Fulfillment Associate plays a key role in supporting the execution of special promotions and events. This includes coordinating logistics, staging materials, and managing product distribution. The role is focused on delivering safe, efficient, and high-quality services to ensure a Best-in-Class guest experience. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Prepares staging and product distribution for events. Supports physical unloading and delivery of all products to appropriate booth and/or staging area. 2. Prepares events by processing requests and supply orders; pulling materials; packing boxes and verifying inventory count. Communicates vendor shortages/overages to management promptly. 3. Ensures warehouse is kept in a clean and orderly fashion to enhance and promote safety controls. Gathers and stages all unused pallets and prepares them for recycling. 4. Plans/maps delivery routes to ensure efficiency and timeliness of deliveries. 5. Responsible for performing duties while keeping area clear of safety hazards and adhering to safety regulations. Follows proper Department and enterprise health and safety policies and procedures at all times. Accountable for reporting any safety violations and of any real/personal property damage (including enterprise facilities, equipment and structures). 6. Performs minor preventive maintenance on various departmental equipment, when necessary. 7. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Minimum six (6) months warehouse, customer service, or hospitality experience required. Previous warehouse experience preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Basic proficiency in Microsoft Office (Word and Excel). LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally. * Sedentary work: involves standing most of the time.. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles, including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

The Carpenter is responsible for maintenance and restoration of the furnishings within San Manuel properties. The Carpenter performs duties ranging from fabricating, finish carpentry, framing, wall repair and faux painting. Reporting to the Maintenance Supervisor, the Carpenter maintains a proactive and innovative approach to repairs and develops creative solutions to benefit the enterprise and present Best in Class workmanship. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Refinishes, installs and repair various surfaces including but not limited to wood finishes, wall covering, and decorative metal and stone finishes. Conducts faux painting and color matching and mixing of paints to duplicate finishes. Repairs and installs all flooring types including ceramic, LVT, epoxy, hardwood flooring carpet and cove base. 2. Designs, fabricates and installs customized cabinets, furniture, fixtures, shelves and other special customized projects. Repairs furniture and performs other highly skilled finish work. Performs rough framing and performs repairs on existing framework structures that are damaged doors, frames, windows, and cabinetry in compliance with building and fire codes. Performs repairs on existing framework structures that are damaged or structurally unsound. Follows all health and safety regulatory practices during preparation, work, and cleanup. 3. Conducts routine inspections of all venues throughout facility to ensure appearance is up to standards and makes repairs as need to various finishes and materials per venue. 4. Conducts wall repairs and installations such as wallcovering, vinyl wrap, painting, drywall, wall paneling, chair rail, and crown molding. 5. Removes and installs office furniture, machinery, equipment and other materials as requested. Customizes new and existing partitions and cubicles if needed. 6. Documents work performance, material usage, estimated repair time, and status using work order system. Works with various trades, vendors, general contractors, and sub-contractors in completing projects or tasks. Request necessary materials and supplies to complete all tasks. 7. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High school diploma or GED required. * Minimum two (2) years of carpentry experience in building trade required. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * General knowledge and understanding of plumbing, electrical and HVAC. * Proficient knowledge of various materials, wood, melamine, acrylics, laminates, MDFs, etc. to identify supplies needed. * Ability to interpret blueprints, sketches, or building plans for information pertaining to type of material required, such as lumber or fiberboard, and dimensions of structure or fixture to be fabricated. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following: Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a facility setting. * Work may require travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: very little sitting. Able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings,via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Supervisor, Landscape, the Landscaper is responsible for maintaining a manicured and clean look of the landscaping and respective grounds around the property. Maintains a Best-in-Class landscaping by using various tools and equipment to achieve a visually pleasing and operational landscape. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Maintains all landscaping around the Casino and Hotel property to include Parking lots, Parking Structures, entrances, surrounding areas, and pool deck area. Maintains flowers, bushes, trees and shrubs for plant health and visual appeal. Plants seeds, bulbs, foliage, flowering plans, grass, ground cover, trees and shrubs; applies mulch for protection. Changes-out plants according to season and special event directives. Plants and cultivates lawns and gardens. 2. Maintains lawns and turf by mowing and edging lawns using power mowers and edgers. 3. Power washes walls, sidewalks, walkways, pillars and spills. Handles minor repairs and patches of asphalt. Cleans-out drainage ditches and culverts. Gathers and removes litter. 4. Operates specialized power and motorized equipment such as blowers, hedge trimmers, light tractors, lawn mowers, lawn edger's, chain saws, various lifts, sod cutters, shedders, tugs and turf aerators and roto-tillers. Uses hand tools such as shovels, rakes, pruning saws, hedge and brush trimmers, axes, chainsaws rakes, loppers, hand saws, pruning shears, shovels, hoes, fertilizer spreaders, pesticide sprayers, sod knifes, and hedge shears. 5. Maintains all chemicals in assigned areas with proper Safety Data Sheet (SDS) labeling. 6. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Minimum one (1) year related experience required. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must be able to read, write and communicate in the English language. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following: Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in an outdoor setting. * Work may require travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: does not involve sitting. May operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Job DescriptionJOB PURPOSE: Our bakers are Passionate, take Pride in the craftsmanship of all Pollys products. Maintains integrity of the Pollys Brand through commitment to deliver quality in production of our goods and recipes. Maintain Pollys standards of Fresh, Friendly, Above and Beyond Expectations. JOB ACCOUNTABILITIES: Prepare products using all methods, established portions, and recipes for baking preparation. Manages daily production and communication of product counts with Coaching team. Prepare breakfast items for bake including quiche, cinnamon rolls, muffins, etc. Prepare and bake bread items including loaves, buns, rolls, cookies, etc. Daily preparation of seasonal fresh fruit for pies and toppings. Clean all bake related machines, workstations, transit trays, and instruments too large for dishwasher. Responsible to properly label, organize and rotate bake ingredients in freeze and storage areas; Rotates bake inventory (merchandise and product supplies) to maintain freshness and quality, make products fresh daily. Receive orders, check invoices, and put deliveries away as needed. Prepare kitchen for the day including making sure everything is secure, lighting the oven, etc. Notify the Coaches of any food quality issues, inconsistencies of product with recipes, low inventory, etc. Maintain a clean and sanitary bake area and station at all times. Comply with established weight and measures, health, sanitation, and safety policies, procedures, and guidelines. Protect the Brand through promoting and providing extraordinary service when interacting with team members and guests. Demonstrate dependable leadership qualities to work primarily unassisted, and is proactive to escalate matters as needed. Flexible to cross train in other functions for back of the house/kitchen areas. Must be available to work morning, afternoon, and evening shifts; includes weekends and holidays. SKILLS AND EXPERIENCE REQUIRED: At least 1 year prior work experience as a cook, baker, or enrollment in a culinary program. Ability to use scales, thermometers, measuring, and divide and multiply recipes. Good organizational, communication and problem-solving skills. Experience working with baking equipment including oven, mixers, etc. Clear understanding of kitchen and food safety guidelines. Valid Food Handlers Card (if required by county)

Under the direction of the Supervisor, Transportation, the Valet Attendant provides best-in-class front door vehicle and luggage service to guests entering and exiting Yaamava Resort & Casino. Ensures all guests' arrival and departure valet experiences are memorable, unique, and in alignment with brand standards/expectations - requiring a high level of professionalism, anticipatory service, and enthusiasm focusing on guest comfort. Contributes to the mission and vision by creating a positive and productive working environment. Maintains a positive attitude and public image while delivering authentic greetings, and cordial farewells, centered on a sense of personal service. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides professional and courteous service to each and every guest while always maintaining a sense of urgency. Exceeds guest expectations through positive interactive skills. Greets all arriving and guests in a timely, professional, friendly, and efficient manner while opening doors, and providing information and directions as needed. 2. Handles all accommodating special requests whenever possible; assists guests in all inquiries in connection with resort and casino services, hours of operations, key resort and casino personnel, and in-house events. 3. Parks and retrieves guest vehicles in a safe and efficient manner while adhering to established safety protocols in accordance to all state laws. Properly secures all guest keys and vehicles according to department policy. 4. Follows up with guests to ensure their requests or concerns have been resolved to their satisfaction. Documents and reports all vehicle incidents like damages, accidents, thefts, missing articles, etc. 5. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Minimum three (3) years of driving experience required. * Ability to operate both a manual and an automatic transmission is required. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Ability to operate both a manual and an automatic transmission is required. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Valid California Commercial Driver's License, Commercial Class C or higher, with a passenger endorsement preferred. * Select One of the Following for Driving Responsibilities: Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in an outdoor desert environment with corresponding extreme hot and cold temperature ranges. * Must be able to work in a fast-paced, high-demand environment, be able to run up to fourteen (14) miles, navigate steep inclines/declines (over 15% grade change), varying surfaces (dirt, pebble, pavement), and ascend/descend eighty (100) flights of stairs per shift. * Mobility sufficient to enter/exit a wide range of vehicle types safely and efficiently - including, but not limited to smaller sports vehicles with tight entry points as well as lifted vehicles requiring a higher-than-normal entry point. * Must have the stamina to stand for extended periods of time while remaining vibrant and friendly. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Centralized Scheduling Supervisor, the Centralized Scheduling Specialist is responsible for using analytical data to create employee schedules for designated enterprise department workforce to meet anticipated demands, and ensure optimized utilization of the workforce. The Centralized Scheduling Specialist continuously partners with department leadership across the enterprise to ensure schedules are accommodating for adequate business volume coverage. Essential Duties & Responsibilities 1. Observes departments to ensure thorough understanding of staffing needs and opportunities. Leverages predictive analytics and historical data analysis to forecast and model necessary staffing levels for the purpose of proposing and creating optimized and strategic schedules for complex departments. Manages development, and proposes and presents new scheduling models and strategies to relevant department union representatives, managers, directors, and/or vice presidents. Makes recommendations using FTE analyses for appropriate budgeted department staffing. Maintains compliance with scheduling policies, including those applicable to departments covered by collective bargaining agreements. 2. Collaborates with FP&A and Scheduling Management to create staffing models, to test and demonstrate different staffing strategies. Performs continued analysis of staffing levels and enterprise business needs to set optimized PTO allowances to promote a healthy work-life balance. Conducts trend analyses in weekly productivity levels for all positions, and identifies when staffing models need adjusting to meet productivity goals. 3. Consults with leadership of assigned departments and the FP&A analytics team to verify anticipated business volumes. Creates schedules according to needs of the enterprise; adjusting staffing levels based on anticipated demand, accounting for such factors as special events, holidays, large party reservations, marketing promotions, and table and slot tournaments. 4. Modifies software configurations in enterprise scheduling software at implementation and/or changing scheduling needs. Prepares reports/memos regarding staffing models, shift bidding, attendance points, etc. and distributes to relevant stakeholders 5. Responsible for the training of new Centralized Scheduling team members. 6. Performs other duties as assigned to support the efficient operation of the department. Education/Experience/Qualifications * Bachelor's degree required. * Three (3) years' relevant experience schedule creation, information systems and/or staff planning required. * Three (3) years' operational experience preferred in hospitality, food & beverage, gaming, and/or casino operations. * Equivalent combination of education and progressive, relevant and direct experience may be considered in lieu of minimum educational/experience requirements indicated above. * Strong understanding of mathematics and statistical analysis. * Strong understanding of Microsoft Office programs, particularly Outlook, Access, Excel, and Word. * Prior experience with scheduling software such as Virtual Roster or equivalent preferred. * Possess interpersonal skills appropriate to deal effectively with all business contacts. * Employee must have experience demonstrating the utmost discretion and confidentiality as they will have access to confidential information including, but not limited to: employee personal information and organizational financial data. Certificates/Licenses/Registrations * At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license. * A qualified candidate/employee must have and maintain a valid driver's license with an acceptable driving record as determined by the enterprise's insurance carrier. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of Director Slot Technical, the Manager Slot Technical is responsible for overseeing the installation, maintenance, and technical performance of slot machines and related gaming equipment across the property. Ensures optimal machine functionality, regulatory compliance, and efficient service delivery through effective team leadership, cross-functional collaboration, and leveraging external vendors. Drives innovation by aligning emerging technologies with enterprise goals and oversees vendor relationships to support seamless technical operations. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Leads and directs oversight for daily operations, projects, and maintenance of slot machines, ensuring optimal uptime and performance through proactive diagnostics, system checks, and hardware/software maintenance in compliance with gaming regulations. 2. Builds and leads high-performing technical team and sub-teams to successfully execute and deliver project outcomes. Oversees recruitment, development, and mentorship of staff, fostering a culture of excellence and ensuring high proficiency in slot machine repair, system troubleshooting, and project execution. 3. Collaborates with supervisory and performance management teams to align project planning and execution strategies. Coordinates cross-functionally with internal departments, external contractors, vendors, and consultants to deliver slot expansions, system migrations, and infrastructure enhancements. 4. Coordinates and develops the strategic planning and execution of both short- and long-term initiatives related to slot machines, slot systems, and emerging slot technologies, ensuring alignment with enterprise goals and industry technological advancement. 5. Implements and maintains data-driven performance tracking, using structured data collection and analytics tools to monitor key milestones, project dependencies, key performance metrics, and generate actionable reports for the department and leadership. 6. Conducts routine technical inspections and audits of all technical storage and inventory areas, optimizing layout and logistics to ensure rapid access to critical slot components and minimizing downtime. 7. Identifies and addresses gaming compliance issues to ensure the department consistently meets all regulatory requirements. Facilitates timely responses and implements corrective measures to maintain operational integrity. 8. Engage regularly with technical vendors to communicate clear business requirements and address service or hardware concerns. Facilitates collaborative problem-solving to ensure timely and effective resolution of issues to ensure service continuity. 9. Performs other duties as assigned to support the efficient operation of the department. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Bachelor's degree in related field required. * Minimum five (5) years of large-scale slot operations management, slot gaming floor experience (e.g. slot machine set-up, repair, and online slot system) required. * Minimum three (3) years of supervisory experience required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must possess a strong understanding of slot mathematics, slot performance management and slot progressive management with proven positive results. * Must have an understanding of slot operations and its relation to the organization. * Intermediate proficiency in Microsoft Word, Excel, and Outlook required. * Experience in hiring, training and developing staff required. * Must be able to communicate verbally, read and write in English; second language skills preferred. * Strong mathematical skills required. * Demonstrated maturity and poise; ability to employ perfect discretion in sensitive situations. * Ability to handle sensitive and confidential information appropriately. * Must be self-motivated, friendly and confident. * Must be mechanically inclined with demonstrated hands-on experience. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the guidance of the Manager, Network Engineering, the Network Engineer III designs the deployment of enterprise networks and defines network best practices and standards for the enterprise. Serves as technical lead for solving highly complex network incidents by supporting the network engineering team members. Also serves as a role model establishing documentation standards and enhancing the network engineering document library. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Works as the technical lead during the design and deployment of local area networks (LAN), wide area networks (WAN), wireless local-area networks (WLAN), software-defined networking (SDN), and other communications systems, as required. 2. Collaborates with partners and manufacturers on defining upgrade and lifecycle network systems and tools. 3. Responsible for solutions to complex network issues such as routing, switching and firewalls in a timely manner. 4. Assists in defining the strategies used to integrate new software systems into the network. 5. Leads the definition of documentation standards for network configuration, mapping, processes, and service records in accordance with network best practices. 6. Responsible for troubleshooting, resolving, and communicating day-to-day network issues. 7. Maintains the network monitoring, alerting, and analytics platforms for the corresponding network systems. 8. Assists in defining the strategy used in monitoring, analytics, and alerting of network systems. 9. Responsible for the proactive monitoring and performance validation of network and communications systems. 10. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Bachelor's degree in Computer Science or related field is required. * Minimum six (6) years' experience in in-depth network engineering is required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must have experience working with vendors and partners on product evaluations, solution designs and installations. * Experience with Network Access Control and Software Defined Networks preferred. * Experience establishing network designs, and documenting network standards and best practices preferred. * Experience with network providers such as Cisco, Hewlett Packard Enterprise (HPE)/Aruba, and Meraki preferred. * Experience with Network Load Balancers is preferred. * Technical support experience on organizations running gaming systems is preferred. * Must have strong collaboration, written and verbal communication, and attention to detail skills. * Must have strong technical leadership and decision-making skills, and the ability to work well independently in the absence of supervision and under pressure such as strict deadlines. * Ability to work on-call on a rotational basis for technical support and incident troubleshooting is required. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Professional certifications such as Cisco Certified Network Professional level or comparable certification from other network equipment manufactures is required. * Preferred certifications include Palo Alto Networks certification, Aruba/HP professional level certification, and Expert Level certifications in networking technologies. * Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Job DescriptionJOB PURPOSE: Pollys bussers assist in guest services by maintaining the Pollys standard of Fresh, Friendly, Above and Beyond Expectations. This position is responsible for maintaining the cleanliness and neatness of the dining area. JOB ACCOUNTABILITIES: Remove dirty dishes and other items from the tables when appropriate. Wipe down tables, chairs, and booths. Keep floors and carpets free of debris. Empty trash bin in the bus station. Keep dishes, silverware, cups, etc. stocked. Assist servers in taking beverage orders and in delivering refilling beverages. Pre-buss tables when appropriate. Handle special cleaning duties and emergency cleaning such as spills. Keep the lobby and restrooms clean. Keep bussing station organized and free of clutter. SKILLS AND EXPERIENCE REQUIRED: Effective communication, good organization skills Sanitation and safety oriented Ability to multi-task and work under pressure Time management Cooperative and team oriented Ability to work in a fast paced environment