Polly's Pies jobs in Santa Ana, CA

Job DescriptionJOB PURPOSE: Protect the Pollys Brand by upholding the standards of Fresh, Friendly, Above and Beyond Expectations. The dish and general utility position is responsible for maintaining cleanliness and sanitation standards for pots, pans, dishes, cooking equipment, etc., using machine and manual cleaning methods. Ensure the dishwashing area is maintained as a clean, safe and sanitary facility. JOB ACCOUNTABILITIES: Sort and rinse dirty dishes, pots, pans, and other cooking equipment and place them in racks to send through dish machine. Maintain clean dishwater at all times. Wash pots, pans, and trays by hand. Remove trash and garbage to dumpster. Set up or break down dishwashing area. Clean and roll/unroll mats. Fill/empty soak tubs with cleaning/sanitizing solutions. Sweep/mop floors and clean drains. Assemble/disassemble dish machine. Sweep up trash around exterior of restaurant and garbage dumpster. Follow all safety procedures including proper lifting, knife handling, personal protective equipment, etc. Conduct general store and restroom cleaning as directed. Wipe up any spills to ensure kitchen floors remain dry. Do not touch dirty dishes before touching clean dishes without washing hands first. Keep the dish machine clean and report any functional or mechanical problems immediately. Notify the Manager on duty any time dish machine wash or rinse cycle falls below safety standard temperatures. Measure and assemble ingredients and prepare recipes and menu specifications in accordance to Pollys Pies recipes. Complete other various tasks including salad bar prep. Required to work varied hours; may be needed to work daily dinner rush, weekends and/or holidays. Fill in for different positions according to business needs when necessary. SKILLS AND EXPERIENCE REQUIRED: Effective communication Ability to work in a fast-paced environment Sanitation and safety-oriented Ability to multi-task and work under pressure Time management Adaptable

Under the direction of the Manager, Interactive Graphic - Property Marketing, the Interactive Graphic Designer - Property Marketing assists in conceptualizing and developing appropriate design solutions for creative projects. This position guides approved brand designs from concept to completion of the finished product. This role produces other looks and deliverables for various property marketing needs. ESSENTIAL DUTIES AND RESPONSIBILITIES * This is an onsite position 5 days per week in Highland, CA. There are no remote or hybrid options. 1. Provides support with interactive communication platforms on property, including but not limited to, Light - emitting diode (LED) pillars and signs, kiosks, Television (TV) screens, in-venue digital displays, exterior LEDs, elevator screens, hotel in-room TVs, back of house TVs, etc. Produces digital placement on TV screens and LED "eye candy" screens around property. 2. Creates visual concepts and design (animated or static) to communicate ideas that inspire, inform, or captivate consumers. Conceptualizes and creates intuitive, engaging and brand consistent content. Formats videos for entertainment venues, creates pre-show loops, and manages in-venue LEDs. 3. Adheres to brand guidelines for creating, submitting, and uploading design files. Maintains strict filing procedures for images and/or file resources. Contributes to meetings with internal Property Marketing leadership to align on current priorities. 4. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Bachelor's degree in related field is required. * Minimum two (2) years of graphic design experience and/or interactive/animation work required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Motion graphics/3D animation knowledge (Adobe After Effects, Cinema 4D, or other 3D programs) is preferred. * Proficient in popular graphic industry software, including but not limited to, Photoshop, Illustrator, InDesign, After Effects or similar programs is required. * Online (digital) and offline (print) design experience is required. * Basic knowledge of video editing (Final Cut Pro, Premiere or AVID), Microsoft Office Suite, and Adobe Workfront is preferred. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Supervisor Linen, the Linen Room Attendant is responsible for the cleaning and replenishing of microfiber cloths, mops and other linens supplied by the Casino. Promoting brand loyalty by engaging in exceptional customer service to both our external and internal customers and engaging in high guests' interaction by answering guest questions, providing information, greeting guests, constant interaction and assisting when possible. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Counts and assemble laundered items on cart or linen truck; record amount of linen and uniforms to fill requisition and transport items to floors, sort and store laundered items on shelves after verifying quantity and type and examine laundered items to ensure cleanliness and serviceability. 2. Conducts inventory to identify items for replacement, keep linen room in clean and orderly condition, Prepare dirty linens for return to laundry facility, and segregate, count and record number of soiled items, etc. for repair or laundry, and place items in appropriate containers or shelves. Assist with loading the linens into the transportation vehicle, utilizing tie down straps to ensure load is secure. 3. Weighs and scale laundry to avoid overloading washers. Load laundry into washers, utilizing module system to set detergent type for specific load to be laundered. Select appropriate drying temperatures depending on linen type. 4. Wipes all washers to ensure soap does not accumulate, clean all dryer lint traps and wipe off outside with a damp cloth, ensure shelves containing cleaning supplies are stocked, labeled, and maintained to department standard, and perform minor housekeeping duties as needed in laundry area. 5. Cleans areas include offices as needed, carpet extraction, floor burnisher, floor scrubber. Ability to utilize 2-way radio for communication purposes. 6. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Minimum one (1) year housekeeping or linen room experience preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Familiarity with washing, drying, ironing, and folding techniques, including stain removal and fabric preservation. * Attention to detail. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Director, Compensation & Benefits, the Manager of Benefits Operations and Compliance oversees the administration and management of employee benefits and wellness programs. The role is responsible for all aspects of the employee portfolio, including health and welfare plans, retirement plans, life insurance, paid time off, and wellness programs. Continuously evaluates and ensures consistent compliance with internal policies and government regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Manages and assesses the effectiveness of current programs in achieving organizational objectives; identifies best practices and benchmarks; and develops recommendations for modifications to align to HR strategy and business goals. Effectively plans and directs the implementation and administration of all benefit plans including annual open enrollment efforts. Effectively manages and collaborates with vendors and external partners, including managing the performance of contracts to ensure the maximum value of services is delivered. Partners with HR and leadership on appropriate benefits and wellness packages to recruit and retain talent. 2. Is responsible for all ACA reporting and keeps abreast of regulatory changes affecting benefit plans and ensures company benefit plans and practices are in compliance with external regulatory requirements. Develops and coordinates communications strategies and activities designed to educate and inform employees about current benefits and wellness programs and activities. Provides projected annual budget costs for total rewards and manages expenditures related to benefit programs. Serves as the point of escalation for Benefits Analysts responding to employees and managers questions regarding all benefit related matters. 3. Develops internal operating procedures and controls for the administering and managing benefits operations. Determines and implements metrics that assess and monitor the effectiveness of ongoing Total Rewards programs and new initiatives. Communicates actively with Accounting, Finance, Operations, Payroll, HR and other departments to review cross-departmental impacts and reconcile data sharing. Manages data in accordance with the company's record retention policies and procedures and state and federal laws and regulations. Maintains confidentiality of work-related issues, records and company information. Completes special projects, as assigned. 4. Works with benefit broker on plan design, administration, and compliance with applicable laws. Is responsible for the review of benefit carriers financial reports and contractual arrangements, managing annual benefit premium renewals. Works with benefit broker on an annual detailed analysis of programs, and modelling of proposed changes to determine impact, both from a business and cost perspective and employee perspective. Develops policies, procedures, methods, or standards to ensure fair and equitable administration of all retirement and benefit programs. 5. Manages all aspects of 401(k) plan operations, including day-to-day administration, compliance with ERISA and IRS regulations, and timely reporting to government agencies. Coordinates annual nondiscrimination testing, Form 5500 filings, and audit preparation. Partners with plan providers, fiduciaries, and internal stakeholders to ensure plan integrity, operational efficiency, and alignment with organizational retirement strategies. Develops and delivers employee education initiatives to promote financial wellness and retirement readiness. 6. Performs other duties as assigned to support the efficient operation of the department. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Make hiring decisions and designs individual development plans with succession planning in mind for all key roles. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Bachelor's degree in business administration, human resources or related field required. * Minimum seven (7) years of progressive experience in Benefits and Wellness, managing programs for organizations with 2,000+ employees and diverse, multi-tiered benefit offerings across multiple locations or employee groups required. * Minimum three (3) years of supervisory experience is required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Working Benefits Committee experience. * Previous experience in Payroll a plus. * Sound knowledge of the Regulatory and Legislative imperatives and impacts related to Total Rewards programs (Sec 125, ERISA, 409A, HIPAA, ACA, COBRA etc.). * Proficient in working with contemporary HR Technology platforms (i.e. Workday). * Experience in contract negotiation, service-level agreements, and performance metrics for third-party providers. Effective in managing vendor relationships and securing favorable terms. * Proven ability to assess program effectiveness, interpret data, and make evidence-based recommendations. * Skilled in leading complex initiatives, including benefit renewals, wellness campaigns, and system implementations. * Strong written and verbal skills for educating employees, presenting to leadership, and coordinating cross-functionally. * Adept at resolving escalated issues, navigating ambiguity, and balancing competing priorities. * Able to respond to regulatory changes, workforce shifts, and evolving employee needs. * Capable of mentoring staff, influencing stakeholders, and driving change across departments. * Maintains discretion and integrity when handling sensitive employee and organizational information. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * CEBS (Certified Employee Benefits Specialist) certification preferred. * Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other * office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, * via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Supervisor Gaming Technical, the Compliance Technician I effectively troubleshoots and repairs issues to support game integrity, while helping coordinate regulatory actions and participating in technical projects. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Leads investigative efforts to identify and resolve issues affecting game integrity by driving decisive, corrective actions that prevent payout inaccuracies, system malfunctions, and significant revenue loss, while underscoring the operational risks of inaction. 2. Leads forensic investigations and incident response operations by applying tribal court standards and regulatory protocols to preserve the integrity of gaming environments. Secures incident scenes to prevent evidence tampering, conduct structured interviews with involved patrons, and perform multi-source data analysis, including audit logs, chat transcripts, and surveillance footage, to detect behavioral anomalies and coordinated actions. Executes comprehensive evidence collection, including device confiscation when warranted, and produce detailed investigative reports outlining timelines, findings, and evidentiary summaries to support internal adjudication and potential legal proceedings, while mitigating operational, reputational, and financial risks. 3. Utilizes advanced diagnostic, analytical, and technical expertise to extract actionable insights from gaming machine behavior, ensuring precision in revenue tracking through comprehensive mastery of network architectures, communication protocols, and system integrations. Administers and optimizes diverse operating systems and hardware environments, applying deep systems knowledge to maintain seamless connectivity and data integrity. 4. Resolves complex hardware malfunctions involving circuitry, voltage regulation, and power distribution, ensuring sustained performance, reliability, and regulatory compliance in mission-critical gaming infrastructures. Collaborates with vendors to determine fault attribution, distinguishing between game component failures and machine-level malfunctions. 5. Manages and configurations and for over 115,000 software assets and 8,000+ gaming and peripheral devices, including slot machines, kiosks, progressive controllers, media players, and shufflers, by conducting audits, validating configurations, and resolving discrepancies within service-level timelines. 6. Collaborates cross-functionally with internal departments (e.g., Table Games, IT, Slots) to coordinate device swaps, conduct software testing, verify critical settings, and support regulatory audits through detailed documentation and alignment. 7. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Bachelor's Degree in Information Technology (IT) or Engineering preferred. * Minimum two (2) years of experience in Technology or Engineering, preferably in the Gaming industry or Regulatory/Compliance, required. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Proficiency in data analytics platforms including Power BI, Tableau, Excel (pivot tables, macros, advanced formulas), and SQL-based reporting tools for generating actionable insights. * Skilled in real-time event tracking and analysis using Splunk, ELK Stack, and syslog analyzers to monitor system health and detect anomalies. * Proficient in network analysis tools including Wireshark, network mapping utilities, and SNMP-based monitoring systems for diagnosing and optimizing network performance. * Skilled in real-time event tracking and analysis using Splunk, ELK Stack, and syslog analyzers to monitor system health and detect anomalies. * Proficient in network analysis tools including Wireshark, network mapping utilities, and SNMP-based monitoring systems for diagnosing and optimizing network performance. * Hands-on experience with electrical and diagnostic tools such as multimeters, oscilloscopes, LTspice, AutoCAD Electrical, and voltage testers for hardware troubleshooting and design validation. * Experienced in remote access and system management tools including RDP, SSH, TeamViewer, Windows/Linux OS utilities, and BIOS/firmware configuration. * Familiar with governance, risk, and compliance platforms such as Archer and MetricStream, with practical experience in maintaining regulatory audit trails and supporting compliance initiatives. * Proficient in collaboration and development tools including Confluence, SharePoint, Git, Jira, and ServiceNow for documentation, version control, and issue tracking. * Experienced in infrastructure setup and maintenance using cable testers, labeling systems, and rack layout software to ensure organized and efficient hardware deployments. * Thorough understanding and application of Technical Standards, as well as Tribal, State, and Federal Laws relevant to the role, with demonstrated ability to interpret and implement regulatory requirements. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * A+ or N+ certification preferred. * Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Reporting to the Director, Employee and Labor Relations, the Manager, Employee and Labor Relations serves as a trusted advisor and subject matter expert on complex workplace investigations, labor relations and grievance management. Leads a team of HR professionals responsible for the resolution of sensitive employee relations matters, overseeing the administration of the collective bargaining agreements, and ensuring consistent application of policies and practices across the enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Manages the investigation lifecycle thorough impartial investigations into employee complaints, workplace misconduct, and policy violations, ensuring timely resolution, confidentiality, and compliance with all applicable laws and company policies. Conducts complex investigations in consultation with the Director. 2. Manages labor relations activities to include grievance and arbitration process under collective bargaining agreements, contract interpretation, case preparation, documentation, and grievance meetings to resolve disputes effectively. 3. Provides strategic consultation to leaders on disciplinary actions, corrective measures, and performance management concerns, ensuring consistency, fairness, and mitigation of organizational risk. 4. Provides support (coaching, counseling, education) to managers on employee relations. Educates, advises, and informs on managers and employees on employment laws, labor relations, and workplace policies. Works closely with inside and outside counsel in areas of employment law or labor relations as required. Provides training, support, and guidance as related to contractual obligations, anticipated "hot spots," and grievance processes. 5. Assists with developing and updating policies and procedures to ensure compliance with applicable law, collective bargaining agreements, and tribal ordinances. 6. Tracks and analyzes employee relations trends and metrics to identify patterns, assess program effectiveness, and continuous improvements opportunities. 7. Partners with HR Business Partner team on systemic cases, work collaboratively to identify root cases and develop sustainable, strategic solutions that address underlying issues and enhance organizational effectiveness. 8. Performs other duties as assigned to support the efficient operation of the department. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Make hiring decisions and designs individual development plans with succession planning in mind for all key roles. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Bachelor's Degree in Business Administration, Human Resources, Organization Development, Psychology, or related field is required. * Minimum seven (7) years of relevant and progressive experience in Human Resources, with a minimum of three (3) years of direct experience in employee and labor relations within an organization of 2000 or more team members is required. Experience working with Tribal Government and Casino-Hospitality, specifically Yuhaaviatam of San Manuel Nation is preferred. * Minimum of three (3) years of supervisory experience is required. * Related, relevant, and/or direct experience may be considered in lieu of the minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must be able to work flexible hours, including evenings, weekends, and holidays. * Proficient in drafting formal communications, investigation reports, disciplinary notices, and grievance responses. * Extensive knowledge of employee relations, labor law, grievance procedures, and arbitration. * Skilled in conducting impartial, confidential, and legally compliant workplace investigations. * Strong understanding of employment laws and the ability to apply them to complex workplace scenarios. * Adept at evaluating employee issues, assessing risk, and providing practical, business-focused recommendations. * Exceptional communication skills, with the ability to present findings, guide leaders, and influence decisions. * Effective in mediating disputes, resolving sensitive concerns, and promoting positive labor-management relations. * Experienced in coaching managers to handle employee and labor relations matters consistently and confidently. * Collaborative partner to HR, legal, and business leaders to ensure alignment and achieve strategic goals. * Confident in offering independent, well-reasoned recommendations to senior leadership. * Maintains high levels of discretion, professionalism, and ethical judgment in handling sensitive information. * Adaptable and resilient in fast-paced environments, responsive to changing organizational needs. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Certification as a Professional Human Resources (PHR), Senior Professional Human Resources (SPHR), or Global Professional Human Resources (GPHR) preferred. * Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Supervisor, Transportation, the Valet Attendant provides best-in-class front door vehicle and luggage service to guests entering and exiting Yaamava Resort & Casino. Ensures all guests' arrival and departure valet experiences are memorable, unique, and in alignment with brand standards/expectations - requiring a high level of professionalism, anticipatory service, and enthusiasm focusing on guest comfort. Contributes to the mission and vision by creating a positive and productive working environment. Maintains a positive attitude and public image while delivering authentic greetings, and cordial farewells, centered on a sense of personal service. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides professional and courteous service to each and every guest while always maintaining a sense of urgency. Exceeds guest expectations through positive interactive skills. Greets all arriving and guests in a timely, professional, friendly, and efficient manner while opening doors, and providing information and directions as needed. 2. Handles all accommodating special requests whenever possible; assists guests in all inquiries in connection with resort and casino services, hours of operations, key resort and casino personnel, and in-house events. 3. Parks and retrieves guest vehicles in a safe and efficient manner while adhering to established safety protocols in accordance to all state laws. Properly secures all guest keys and vehicles according to department policy. 4. Follows up with guests to ensure their requests or concerns have been resolved to their satisfaction. Documents and reports all vehicle incidents like damages, accidents, thefts, missing articles, etc. 5. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Minimum three (3) years of driving experience required. * Ability to operate both a manual and an automatic transmission is required. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Ability to operate both a manual and an automatic transmission is required. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Valid California Commercial Driver's License, Commercial Class C or higher, with a passenger endorsement preferred. * Select One of the Following for Driving Responsibilities: Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in an outdoor desert environment with corresponding extreme hot and cold temperature ranges. * Must be able to work in a fast-paced, high-demand environment, be able to run up to fourteen (14) miles, navigate steep inclines/declines (over 15% grade change), varying surfaces (dirt, pebble, pavement), and ascend/descend eighty (100) flights of stairs per shift. * Mobility sufficient to enter/exit a wide range of vehicle types safely and efficiently - including, but not limited to smaller sports vehicles with tight entry points as well as lifted vehicles requiring a higher-than-normal entry point. * Must have the stamina to stand for extended periods of time while remaining vibrant and friendly. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under direction of the Supervisor, Drop & Count, the Drop & Count Staff verifies all Cages for the cold box count before the slot drop. Disburses cold boxes at all machines that are scheduled to be dropped per zone. Removes hot boxes from slot machines and ensures that all hot boxes are secured and accounted for. Opens and sorts the contents of the table games, CDU, ATM and gaming machine drop boxes, which consists of counting currency and chips removed from the drop boxes and accurately records and accounts for the currency and chips. Accurately follows all policies and procedures, ensures compliance with the Gaming Commission's Tribal Gaming Minimum Internal Controls (TICS) and the Gaming Commission Regulations (GCR), by studying the standards, adherence to requirements and advises management on needed actions. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Opens slot machines, pulls hot boxes, replaces with cold box, and secures doors of slot machine. Places all hot boxes in secured cages. Reports any machine errors or issues to Drop & Count Supervisor and/or Slot Tech. Delivers cart to Count Room once all box counts are verified by a Drop & Count Supervisor. 2. Is responsible for accurately preparing and processing of high-volume gaming machine currency and tickets, Table Games Chips and currency, and Ticket Redemption Unit currency and tickets. Places cold boxes at all slot machines in designated zones. 3. Prepares cages and verifies cold box count before the slot drop. Places cages on the slot floor in the predesignated zones set by accounting for the current day. Places cold boxes at all slot machines in designated zones. Operates currency counters, computers and assigned software. Complies with operational procedures, processes and all regulations. Signs all necessary forms of documentation for counts completed for submission to Casino Accounting, Table Games and Cage Operations departments. 4. Safeguards enterprise assets and prepares all necessary paperwork to support and reconcile all cold and hot boxes, money and vouchers collected and counted. Maintains security of cage carts, access cards, drop and soft count keys while on duty. 5. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Minimum one (1) year of related experience and/or training with high volumes of cash is required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Requires eye and hand coordination and manual dexterity; requires the ability to distinguish letters, numbers and symbols; requires the use of a computer, coin counter, calculator, copier and telephone. * Must maintain high confidentiality. * Working knowledge of the Gaming Industry and the legal regulations governing gaming preferred. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following for Driving Responsibilities: No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in highly secure and/or monitored workspace. * Incumbents may be required to work evening, weekend and holiday shifts. * Work may require travel to attend meetings, off site training, and conferences. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 25 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Physcially intensive work: involves movement most of the time. Constantly operates a computer and office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk, life, and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Reporting to the Supervisor, Cage Operations Technician, the Cage Operations Technician performs preventative maintenance and is responsible for troubleshooting on multi-functional kiosks, ATM machines, currency counters, bank issues, money carts, cabinets and other various equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Completes electronic and mechanical repairs; responds to floor calls and completes multi-function kiosk customer claims. Rebuilds, repairs and replaces multi-function kiosk hardware and software components. Performs repairs of all electrical and mechanical components of required equipment. Responsible for software updates and makes adjustments to internal settings on multi-function kiosks. 2. Responsible for reading and generating reports pertaining to Gaming Commission regulations. Ensures internal controls are adhered to on multi-function kiosks and follows notification protocol to access ports and software. Complies with Cage Operations internal controls, enterprise and Departmental policies and procedures. Investigates and generates reports on the malfunction of kiosks. Summarizes results of the investigations and technical actions taken on overage/shortage caused by malfunction. Maintains security and accountability of enterprise funds and all assets associated with the multi-function kiosk, ATM machines and bank issues. 3. Coordinates with various internal departments on relocation/removal of multi-functional kiosks, ATM machines, bank issues and other equipment used by the Department. Assists vendors with installation and maintenance on multi-function kiosks, ATM machines, currency counters, banks issues, and other equipment used by the department. Assists in monitoring, maintaining and implementing network connectivity on multi-function kiosks and ATM machines. 4. Reports trends, problems, and concerns about technical and service issues. Creates proper documentation and adequately prepares parts for repair; identifies components and parts that require vendor repair. Maintains monthly inventory on parts and supplies. 5. Trains Department team members on basic maintenance and operating instructions for multi-function kiosks, ATM machines, currency counters, bank issues and other Department equipment. 6. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * High school diploma or GED required. * Six (6) months of recent experience as Kiosks, ATM or Slot Technician or related technical experience preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must possess proficient computer skills with the ability to use Microsoft Office Suite (MS) (i.e. MS Word, Excel, and Outlook.) * Must be able to use hand tools, power tools and air compressors. * Ability to read and comprehend performance charts and graphs to diagnose problems with multi-function kiosks. * Required to possess comprehensive knowledge of all Policy and Procedures governed by the Gaming Commission Regulations. * Strong technical, verbal and written communication skills with the ability to simplify terminology that a non-technical end user and/or senior executive can understand. * Ability to create a positive and professional business relationship with internal and external clients as well as third-party service/product providers. * Must have experience of demonstrating the utmost discretion and confidentiality as they will have access to financial data. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Manager, Dispatch Shift , the Public Safety Dispatcher II will play a crucial role in supporting the Department of Public Safety (DPS) and other departments. This senior position requires mastery of the systems utilized in directing emergency calls, including radio systems, the Computer-aided dispatch system (CAD), the enhanced 9-1-1 application, records management systems, recording equipment, and various transmitting and receiving devices. This position utilizes multiple communications systems to efficiently coordinate emergency calls, relay vital information and assistance, and directly manage requests involving law enforcement agencies and other emergency response personnel. Additionally, this role ensures timely notifications are made in accordance with predetermined plans across all Departments. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Uses multiple communications systems to coordinate emergency calls and relay information and assistance requests involving law enforcement, fire, emergency services, and other Enterprise Departments. Conducts immediate public safety threat analysis, coordinating with law enforcement, and Enterprise Departments. Broadcasts all immediate public safety emergencies and Be On the Look Out (BOLO) information across all radio channels, and enters data into the CAD system. 2. Receives, screens, enters, dispatches, and monitors a high volume of emergency and non-emergency calls for service through the CAD system for the Enterprise, Tribal community, Fire, Law Enforcement and other emergency services. Tracks availability status of all Public Safety Units: maintains regular contact with all units on emergency and non-emergency assignments, maintains and tracks the current location of Public Safety units, accurately maintains, and updates daily computerized log of all Enterprise field/ facility/units/officers dispatched. 3. Monitors emergency alarm systems and accurately reads, interprets, inputs, and relays information obtained from the Enterprise, employees, customers, and other law enforcement/public safety personnel into the CAD software. Makes appropriate risk and safety notifications across the Enterprise. Analyzes recorded and of non-gaming activities to identify suspicious activities that may pose a risk to employees, vendors, guests, Tribal Community or Casino/Resort/Offsite operations. Accurately inputs and relays information obtained from various sources into the CAD, making necessary risk and safety notifications across the enterprise. 4. Determines the number of public safety units, and which units, to dispatch by considering such factors as time of day, description, location of calls, units available, and probable degree of hazard to Tribal Citizens, the Public, and the responding untis; following established procedures to coordinate emergency calls and relay information and assistance requests by other law enforcement agencies. 5. Assists in enhancing Community Safety; which may include Tribal Elder checks during power outages to screen for possible medical or other emergency assistance; handles Tribal community dispatch services of animal control environmental factors, and beekeepers. 6. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Associate degree in criminal justice related field preferred. * Minimum three (3) years' of experience in high volume customer service environment; including dealing with the public in stressful situations is required. * Prior Law enforcement or Fire Emergency Dispatch experience strongly preferred. * Must be 21 years of age. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Ability to multi-task, lead and prioritize effectively in a dynamic, fast-paced environment with demonstrated organizational and time management skills. * Must maintain a strict level of confidentiality and act in a manner consistent with all legal and regulatory requirements and in compliance with relevant laws and regulations. * Must have excellent written and verbal communication. Bilingual abilities are a plus. * Experience conducting, assessing, and mitigating security threats is preferred; Ability to distinguish between emergency and non-emergency calls. * Knowledge of basic communications rules and regulations governing operation of radio and telephone transmitting and receiving systems. * Knowledge of standard radio broadcasting and dispatch procedures and policies; Knowledge of policies and procedures for receiving and processing emergency and non-emergency calls for service. * Knowledge of landmarks on the reservation, tribal properties, and casino locations as well as geographic boundaries and streets on the reservation and in the surrounding area. * Knowledge of Public Safety radio codes, ten codes, phonetic alphabet, and practices and procedures; Knowledge of basic criminal and civil law including tribal codes and ordinances. * Ability to operate the department's computer, Microsoft Office, and CAD phone systems, and radio equipment. * Ability to use creative and proactive problem-solving skills in unusual situations as well as exercise good judgment and make sound decisions quickly in an emergency situation; Ability to effectively communicate with and elicit information from upset and/or irate customers, tribal members, or employees. * Ability to listen to incoming phone information or radio information and assimilate spoken instructions and/or information from other Enterprise Public Safety communications dispatchers and/or supervisors. * Ability to shut out extraneous information from other radio channels and co-workers, while selectively listening to information recognized as crucial, or of an emergency nature. * Ability to understand and follow oral, written, and electronically transmitted instructions. * Ability to establish and maintain positive working relationships with communications employees and supervisors, Public Safety personnel, other Enterprise personnel, law enforcement and/or fire department personnel. * Pass typing testy at a speed of at least thirty-five (35) words per minute with 90% accuracy. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Must possess a California Peace Officer Standards & Training (POST) Basic Dispatch Certificate or obtain certification within one year of employment. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Supervisor, Gaming Technical, the Gaming Compliance Technician Associate utilizes technical knowledge to ensure game integrity, conducting preventive maintenance, machine evaluations, and software testing for compliance. Assists in regulatory compliance, security, and project completion while maintaining accurate regulatory records and conducting detailed observations of gaming machines for comprehensive analysis, supporting department efficiency. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Performs high-risk evaluations of critical gaming technology hardware to verify proper functionality and prevent malfunctions, failures, and revenue loss. 2. Conduct diagnostics and maintenance on gaming technology by evaluating CPU cooling systems for thermal efficiency, utilizing voltage meters and soldering tools to test and replace memory backup batteries, and auditing preventative maintenance procedures to ensure compliance, prevent data loss, and maintain system reliability and performance integrity. 3. Assess and escalate the enforcement of regulatory compliance, maintaining security, and completing technical projects while under high-pressure conditions ensuring their successful outcomes across critical systems. 4. Protects the integrity and actionability of historically significant governmental records by ensuring accurate documentation practices that support timely regulatory decision-making, while mitigating compliance risks associated with data inaccuracies and long-term operational impact. 5. Translates technical observations into timely, actionable interventions to prevent system failures, regulatory exposure, and revenue loss, while emphasizing the critical risks associated with inaction in high-stakes operational environments. 6. Supports compliance efforts for over 115,000 software assets and 8,000+ gaming and peripheral devices, including slot machines, kiosks, media players, and shufflers, by assisting with routine audits, validating basic configurations, and reporting discrepancies within established service timelines. Applies foundational IT knowledge to navigate various operating systems and hardware setups, while learning to interpret system data and contribute to accurate asset tracking and operational integrity. 7. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Bachelor's Degree in Information Technology (IT) or Engineering preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Ability to gain proficiency in IGT Advantage, Konami SYNKROS, and SAS or equivalent enterprise gaming systems. * Skilled in EnCase, FTK, forensic imaging software, and evidence documentation platforms. * Familiarity with Power BI, Tableau, advanced Excel functions, and SQL-based reporting tools. * Knowledgeable in Splunk, ELK Stack, and syslog analyzers for real-time event tracking and analysis. * Ability to gain proficiency in Wireshark, network mapping tools, and SNMP utilities. * Hands-on experience with multimeters, oscilloscopes, LTspice, AutoCAD Electrical, and voltage testers. * Familiar with remote access tools (RDP, SSH, TeamViewer), OS-level utilities (Windows/Linux), and BIOS/firmware management. * Familiar with Archer, MetricStream, and regulatory audit trail systems. * Proficient in Confluence, SharePoint, Git, and ticketing systems such as Jira and ServiceNow. * Familiar with cable testers, labeling systems, and rack layout software. * Ability to learn, retain, interpret, and apply Technical Standards, Tribal, State, and Federal Laws. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * A+ or N+ certification preferred. * Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Manager, Pit the Supervisor, Floor Table Games is responsible for supervising the activity of all table games, ensuring the gaming activity and dealing procedures comply with table games policies and procedures. The Supervisor, Floor Table Games may conduct a variety of casino games along with providing prompt and courteous service to all gaming patrons. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Supervises the operations of the games in their section. Monitors the games, players, and dealers to ensure maximum game protection. Ensures that all gaming policies, rules, and procedures are adhered to. Verifies and awards jackpots and other promotional winners. Accurately tracks the table drop and monitors player wins and table wins/losses. Corrects errors on the games and makes game-related decisions. Supervises the work of the team members under their authority and evaluates their performance. Assists with dealer rotations and breaks. 2. Greets guests in a courteous and friendly manner. Ensures that all guests receive a high level of quality service. Explains and interprets the rules of the games to guests. Deals effectively with guest problems/complaints. 3. Maintains the proper chip inventory for all tables and determines the need for fills/credits. Understands and adheres to all Title 31 procedures. Fills out various work-related forms including Title 31, and multiple transaction logs. Coordinates and schedules the opening and closing of all games. 4. Performs other duties as assigned to support the efficient operation of the department. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles. EDUCATION, EXPERIENCE AND QUALIFICATIONS * High school diploma or GED required. * Minimum one (1) year of Gaming experience related to Table Games with knowledge of all major games including Blackjack, Roulette, Baccarat, and Pai Gow Poker, or completion of the internal training program required. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must have the ability to make gambling-related decisions and deal with a variety of variables in situations where conflicting information exists. * Good motivator of people. * Good communication and people skills. * Ability to work under pressure and deal with difficult customers. * Must be versatile and able to focus on more than one thing at a time. * Ability to handle stressful situations in a calm and composed manner. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following for Driving Responsibilities: No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled casino setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves standing most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Sergeant, Department of Public Safety (DPS), the Public Safety Assistant I (PSA I) provides support to DPS. Work requires comprehensive knowledge of the organization and skill in working with security issues and follows security policies, procedures, and confidential matters. The PSA I is responsible for performing a broad range of duties and carrying out those responsibilities in a professional and confidential manner. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Safeguards the reservation, its premises, Tribal citizens, assets, customers, team members, facilities, and DPS components. It includes delivering essential safety and security services by patrolling designated areas and inspecting grounds and facilities according to guidelines, laws, policies, and procedures to deter criminal activity. PSAs must follow notification protocols for suspected violations or emergencies. 2. Provides casino security tasks including chip-fills, special audits, and cash dispensary operations. Manages fixed security posts and controls access gates within the Tribal Reservation and other DPS Service areas. 3. Communicates relevant policies, procedures, and ordinances to keep the public well-informed. Interacts with community groups and customers from diverse backgrounds, both formally and informally. Cultivates positive relationships with internal customers and vendors. Responds to requests for assistance and information in a friendly and courteous manner. 4. Responds to emergencies such as fires, injuries, accidents, alarms, and other incidents, and initiates immediate action to control the affected area, provide first responder aid or render appropriate assistance. Identifies victims and witnesses as needed. 5. Completes preliminary investigative reports into non-criminal incidents such as minor illnesses or injuries that do not involve contacting suspects. 6. Ensures adherence to enterprise standards and procedures aimed at enhancing the overall guest experience by staying informed about relevant policies, procedures, YRC promotions, and initiatives of the Enterprise. 7. Directs and controls pedestrian/vehicle movement and ensures that walkways, entrances/exits and fire lanes are clear. Directs employees, patrons, and guests to safe areas during incidents. 8. Safeguards the confidential nature of Tribal citizens, guests, department, and company data. Trained to mitigate cyber security threats such as spam email and fishing detection. 9. Performs other duties as assigned to support the efficient operation of the department. SPECIAL ASSIGNMENT OPPORTUNITIES These positions are available to current PSAs who have successfully completed their Field Training Program, are in good standing, and have been in their position for minimum of six (6) months. Special assignments require current Public Safety employees to go through a testing and selection process. Once selected, the Assistant will receive specialized training for their assignment. * Off-sites * Training Division * Radio Communications * Dispatch * Access Control * Traffic Control EDUCATION, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Minimum one (1) year of security experience preferred. * Must be at least 21 years of age. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Excellent customer service skills. * Knowledge of security procedures, relevant State, Federal, and Tribal laws, regulations, and ordinances, skills in interviewing and interrogation techniques, proficiency in surveillance techniques, and an understanding of laws related to search and seizure. * Must have the ability to observe situations analytically, and objectively, and to record pertinent information accurately. * Must be able to communicate clearly and concisely both verbally and in writing. * Must remain calm under stressful conditions, exercise reasonable judgment and make sound decisions especially during emergency situations. * Must operate a motor vehicle safely and have knowledge of state and local motor vehicle laws. * Must be well groomed and clean - hair must be neatly groomed and styled so that it remains professional and conservative in nature. Must abide by DPS policies on uniform appearance * Must demonstrate the ability to produce well written documents with regards to spelling, grammar, punctuation, organization and content. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Obtain and maintain a valid California Bureau of Security and Investigative Services (BSIS) for Security Guards. * Must successfully complete a Field Training Program during the 90-day probationary period. * Must successfully participate in mandated in-service training. This includes, but is not limited to, weaponless defense techniques, chemical agent/Pepper Gel (optional), first aid, CPR, powers of arrest, traffic and pedestrian movement control, security details throughout the property and off-site business locations, report writing, applicable policies and procedures. * Must successfully complete a New Employee Orientation department training course, which will include National Incident Management System (NIMS) courses. * Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Incumbents may be required to work evening, weekend and holiday shifts. * Must have acceptable hearing levels in order to properly monitor radio transmissions. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 25 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally. * Employee must use hands or feet in self-defense, use physical force to maintain or protect life, physically restrain individuals, break up fights, run after fleeing person, subdue and/or tackle individuals, run up and/or downstairs, and stand continuously for more than half of the work shift. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Employee must have the stamina to work long hours and overtime, if assigned, and must be willing to work an irregular schedule, which may include weekends, holidays, evenings, and/or varying shifts. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, or to make general observations of facilities, guests and employees. * Physically able to withstand the challenges of extensive walking, climbing, and descending numerous interior and external stairs, including multi-level building facilities. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * Must be able to maintain an acceptable level of physical condition. * Must maintain care and control of authorized equipment and issued uniforms. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

The Carpenter is responsible for maintenance and restoration of the furnishings within San Manuel properties. The Carpenter performs duties ranging from fabricating, finish carpentry, framing, wall repair and faux painting. Reporting to the Maintenance Supervisor, the Carpenter maintains a proactive and innovative approach to repairs and develops creative solutions to benefit the enterprise and present Best in Class workmanship. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Refinishes, installs and repair various surfaces including but not limited to wood finishes, wall covering, and decorative metal and stone finishes. Conducts faux painting and color matching and mixing of paints to duplicate finishes. Repairs and installs all flooring types including ceramic, LVT, epoxy, hardwood flooring carpet and cove base. 2. Designs, fabricates and installs customized cabinets, furniture, fixtures, shelves and other special customized projects. Repairs furniture and performs other highly skilled finish work. Performs rough framing and performs repairs on existing framework structures that are damaged doors, frames, windows, and cabinetry in compliance with building and fire codes. Performs repairs on existing framework structures that are damaged or structurally unsound. Follows all health and safety regulatory practices during preparation, work, and cleanup. 3. Conducts routine inspections of all venues throughout facility to ensure appearance is up to standards and makes repairs as need to various finishes and materials per venue. 4. Conducts wall repairs and installations such as wallcovering, vinyl wrap, painting, drywall, wall paneling, chair rail, and crown molding. 5. Removes and installs office furniture, machinery, equipment and other materials as requested. Customizes new and existing partitions and cubicles if needed. 6. Documents work performance, material usage, estimated repair time, and status using work order system. Works with various trades, vendors, general contractors, and sub-contractors in completing projects or tasks. Request necessary materials and supplies to complete all tasks. 7. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High school diploma or GED required. * Minimum two (2) years of carpentry experience in building trade required. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * General knowledge and understanding of plumbing, electrical and HVAC. * Proficient knowledge of various materials, wood, melamine, acrylics, laminates, MDFs, etc. to identify supplies needed. * Ability to interpret blueprints, sketches, or building plans for information pertaining to type of material required, such as lumber or fiberboard, and dimensions of structure or fixture to be fabricated. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following: Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a facility setting. * Work may require travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: very little sitting. Able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings,via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Job DescriptionJOB PURPOSE: Our bakers are Passionate, take Pride in the craftsmanship of all Pollys products. Maintains integrity of the Pollys Brand through commitment to deliver quality in production of our goods and recipes. Maintain Pollys standards of Fresh, Friendly, Above and Beyond Expectations. JOB ACCOUNTABILITIES: Prepare products using all methods, established portions, and recipes for baking preparation. Manages daily production and communication of product counts with Coaching team. Prepare breakfast items for bake including quiche, cinnamon rolls, muffins, etc. Prepare and bake bread items including loaves, buns, rolls, cookies, etc. Daily preparation of seasonal fresh fruit for pies and toppings. Clean all bake related machines, workstations, transit trays, and instruments too large for dishwasher. Responsible to properly label, organize and rotate bake ingredients in freeze and storage areas; Rotates bake inventory (merchandise and product supplies) to maintain freshness and quality, make products fresh daily. Receive orders, check invoices, and put deliveries away as needed. Prepare kitchen for the day including making sure everything is secure, lighting the oven, etc. Notify the Coaches of any food quality issues, inconsistencies of product with recipes, low inventory, etc. Maintain a clean and sanitary bake area and station at all times. Comply with established weight and measures, health, sanitation, and safety policies, procedures, and guidelines. Protect the Brand through promoting and providing extraordinary service when interacting with team members and guests. Demonstrate dependable leadership qualities to work primarily unassisted, and is proactive to escalate matters as needed. Flexible to cross train in other functions for back of the house/kitchen areas. Must be available to work morning, afternoon, and evening shifts; includes weekends and holidays. SKILLS AND EXPERIENCE REQUIRED: At least 1 year prior work experience as a cook, baker, or enrollment in a culinary program. Ability to use scales, thermometers, measuring, and divide and multiply recipes. Good organizational, communication and problem-solving skills. Experience working with baking equipment including oven, mixers, etc. Clear understanding of kitchen and food safety guidelines. Valid Food Handlers Card (if required by county)

Under the direction of the Manager, Customer Experience, the Customer Experience Training Specialist (CX Training Experience Specialist) is responsible for high-level training and coaching of Yaamava' Service Standards in an effort to elevate service to a best-in-class experience for team members and guests. Creates, implements, facilitates, revises, and continuously develops our Service Excellence program, Leadership Immersion Training program, and any other service-related training. Works closely with other departments and divisions of the CX department to ensure alignment in service expectations and execution. Supports the Customer Experience department by interacting with internal and external customers and providing consistent and timely information to leadership and other key stakeholders while championing the goals and priorities of the Tribe in a manner that reflects and upholds the Tribal Community's vision, mission, and values. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Designs, implements, facilitates, and revises training material for various service-related programs. Facilitation of learning can take place via classes, workshops, coaching and mentoring. Consults, influences, and collaborates with stakeholders, subject-matter experts, and vendors to design and develop innovative, blended, capability-building training solutions. 2. Conducts Day 2 of New Employee Orientation for all resort team members. Facilitates additional touchpoints with guest-facing team members during their onboarding period. 3. Maintains working knowledge of basic departmental operations to ensure provided training is relevant across the enterprise. Engage with all levels in the company to communicate organizational development initiatives, training, and opportunities. 4. Maintains accurate records of training completion. Communicates with departments regarding outstanding training and any relevant feedback shared during team member touchpoints. 5. Maintains and safeguards confidential records and information, uses discretion when processing sensitive information, and serves as a liaison with departments on behalf of Customer Experience. 6. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * Bachelor's degree required. * Minimum of two (2) years of experience in the customer service industry required. * Training experience is preferred. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must be able to clearly communicate both verbally and in writing in English; bi-lingual preferred. * Must have excellent presentation skills. * Intermediate proficiency in Microsoft Word, Excel, PowerPoint and Outlook is required. * Knowledge of the development, assessment or instructional delivery of quality assurance training preferred. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following: No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled casino and office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves standing most of the time and may sit at times. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of Director Slot Technical, the Manager Slot Technical is responsible for overseeing the installation, maintenance, and technical performance of slot machines and related gaming equipment across the property. Ensures optimal machine functionality, regulatory compliance, and efficient service delivery through effective team leadership, cross-functional collaboration, and leveraging external vendors. Drives innovation by aligning emerging technologies with enterprise goals and oversees vendor relationships to support seamless technical operations. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Leads and directs oversight for daily operations, projects, and maintenance of slot machines, ensuring optimal uptime and performance through proactive diagnostics, system checks, and hardware/software maintenance in compliance with gaming regulations. 2. Builds and leads high-performing technical team and sub-teams to successfully execute and deliver project outcomes. Oversees recruitment, development, and mentorship of staff, fostering a culture of excellence and ensuring high proficiency in slot machine repair, system troubleshooting, and project execution. 3. Collaborates with supervisory and performance management teams to align project planning and execution strategies. Coordinates cross-functionally with internal departments, external contractors, vendors, and consultants to deliver slot expansions, system migrations, and infrastructure enhancements. 4. Coordinates and develops the strategic planning and execution of both short- and long-term initiatives related to slot machines, slot systems, and emerging slot technologies, ensuring alignment with enterprise goals and industry technological advancement. 5. Implements and maintains data-driven performance tracking, using structured data collection and analytics tools to monitor key milestones, project dependencies, key performance metrics, and generate actionable reports for the department and leadership. 6. Conducts routine technical inspections and audits of all technical storage and inventory areas, optimizing layout and logistics to ensure rapid access to critical slot components and minimizing downtime. 7. Identifies and addresses gaming compliance issues to ensure the department consistently meets all regulatory requirements. Facilitates timely responses and implements corrective measures to maintain operational integrity. 8. Engage regularly with technical vendors to communicate clear business requirements and address service or hardware concerns. Facilitates collaborative problem-solving to ensure timely and effective resolution of issues to ensure service continuity. 9. Performs other duties as assigned to support the efficient operation of the department. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Bachelor's degree in related field required. * Minimum five (5) years of large-scale slot operations management, slot gaming floor experience (e.g. slot machine set-up, repair, and online slot system) required. * Minimum three (3) years of supervisory experience required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must possess a strong understanding of slot mathematics, slot performance management and slot progressive management with proven positive results. * Must have an understanding of slot operations and its relation to the organization. * Intermediate proficiency in Microsoft Word, Excel, and Outlook required. * Experience in hiring, training and developing staff required. * Must be able to communicate verbally, read and write in English; second language skills preferred. * Strong mathematical skills required. * Demonstrated maturity and poise; ability to employ perfect discretion in sensitive situations. * Ability to handle sensitive and confidential information appropriately. * Must be self-motivated, friendly and confident. * Must be mechanically inclined with demonstrated hands-on experience. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Under the direction of the Supervisor, Slot Performance, the Slot Project Coordinator builds machine configuration setups, progressive configurations, and creates and maintains slot master entries. Responsible for preparing all necessary paperwork related to the planning, configuration, and placement of slot machines, conversions, moves, and any other slot-related projects. Reviews and interprets Slot Par Sheets, Regulatory Letters, and Customer Notifications and consults with the Slot Technical team as needed, to ensure accuracy and the meeting of deadlines. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Builds machine configuration setups for replacements, conversions, and any slot-related changes. Creates and maintains slot master entries for machine replacements, conversions, moves, and any slot-related changes. 2. Reads and interprets Slot Par Sheets, Regulatory Letters, and Customer Notifications. Seeks answers for vendors as needed. Works closely with Slot Performance Supervisor, Analyst, Manager, and Technical team to meet project deadlines. 3. Builds Progressive Configurations for machine replacements, conversions, moves and any slot-related changes. Updates and maintains progressive tracking tools. Assists with the preparation and amendment of paperwork for system upgrades and interruptions. 4. Performs minor ad hoc reporting and information querying. Ensures compliance with all internal controls and Gaming Commission Regulations. 5. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Minimum two (2) years of casino industry experience in a related field required. Experience in slot performance, including machine set-up, evaluation, and reporting, or equivalent financial analysis experience preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Intermediate proficiency in Microsoft Word, Excel, and Access. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled casino and office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

JOB PURPOSE: Polly's bussers assist in guest services by maintaining the Polly's standard of Fresh, Friendly, Above and Beyond Expectations. This position is responsible for maintaining the cleanliness and neatness of the dining area. JOB ACCOUNTABILITIES: Remove dirty dishes and other items from the tables when appropriate. Wipe down tables, chairs, and booths. Keep floors and carpets free of debris. Empty trash bin in the bus station. Keep dishes, silverware, cups, etc. stocked. Assist servers in taking beverage orders and in delivering refilling beverages. Pre-buss tables when appropriate. Handle special cleaning duties and emergency cleaning such as spills. Keep the lobby and restrooms clean. Keep bussing station organized and free of clutter. SKILLS AND EXPERIENCE REQUIRED: Effective communication, good organization skills Sanitation and safety oriented Ability to multi-task and work under pressure Time management Cooperative and team oriented Ability to work in a fast paced environment Compensation: $16.00 - $16.50 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Click here to access our CCPA Notice at Collection for employees and applicants.