Restaurant Manager (IE/OC)
Shift manager job at Polly's Pies
JOB PURPOSE: The Restaurant Manager at Polly's will lead their Team through continual demonstration of Accountability and Ownership as related to the individual operation of a single store location. This includes all facets of store operations, front-of-the-house, and heart-of-the-house, in addition to managing P&L, marketing, sales projections and analysis. The managing General Manager is the face of Polly's Pies in our local communities and is the key driving force for the Store in “Delivering the Promise" Every Day! “Fresh, Friendly, Above & Beyond Expectations by adding Extraordinary Value FIRST to Our Team and then to Our Guests Daily!”
JOB ACCOUNTABILITIES:
Deliver high-quality results through execution of workforce planning: recruitment, selection, onboarding, education, and coaching to support the continuity of Polly's standards.
Proficient management of store through application of policies, service standards and continual improvement of standard operational procedures.
Demonstrate effective leadership and efficient labor/team member management: Scheduling, monitoring, communication of job expectations, planning, counseling and enforcement of policies and procedures.
Commitment to team building through rapport, support, coaching, delegation of tasks and team development.
Support the long-term development of your management-level staff, holding Managers accountable for contributing to team and company objectives.
Continually support all Manager-level staff through leadership, direction and training to achieve effective growth, increased business knowledge and overall skillset.
Build relationships with Guests daily and support continued satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; responsible to initiate effective improvements.
Adhere to and upholds cash handling policies and procedures to ensure proper cash management practices are being followed by all levels of team members. Responsible and accountable for all company money, which includes: verifying safe, making change, balancing cashier drawers, and handling bank deposits.
Lead store and team to achieve breakthrough targets through implementation of all tools available to optimize production, quality guest-service standards, and productivity.
Alignment of store to strategic and annual forecasts and budgets, monitor variance analysis to develop financing; establish and enforce financial controls to achieve and sustain financial targets.
Provide added value by driving Brand Team initiatives, public and community relation programs in an effort to retain and attract business. Propose local store marketing recommendations suitable to location.
Development and implementation of strategies to support the increase of store sales.
Adhere to company service level standards to increase sales and minimize costs. (To include food, beverage, supply, utility, and labor costs)
P & L responsibilities to include forecasting of sales, controllable profit and making adjustments as business conditions indicate to maintain and increase acceptable level of sales.
Control profit & loss of Store by adhering to cash control/security procedures, inventory control, labor management, evaluate financial reports, and take appropriate corrective actions.
Proficient estimation levels of food and beverage costs. Work with the Home Office and Commissary for efficient provisioning and purchasing of supplies. (Excludes: Autoship)
Oversees proper portion control and quantity of food/bake goods in order to minimize waste.
Approximate the food needs of the store, place orders with distributors, and schedule fresh food and supply deliveries. Control and report the store inventory through internal systems, make recommendations as needed.
Responsible to ensure accurate, timely completion of store financial (invoices, audits, reporting) and personnel/payroll related duties in accordance with company standards, policies, and procedures.
Ensure compliance with operational standards, company policies, federal/state/local regulations, and laws.
Ensure proper security procedures are in place and upheld to protect our Team Members, guests, and company assets.
Certify store satisfies required state standards to assure sanitary practices and maintenance of premises to pass internal/external regulatory inspections. Responsible to perform periodic audits and execute timely resolution
.
JOB ACCOUNTABILITIES: (Continued)
Ensure a safe environment for team members and guests to reduce the risk of accident/injury and promptly reports to appropriate parties in the event of injury.
Maintain excellent communication with Area Director to keep them fully informed of all issues (i.e. - Issues, unusual matters of significance, and positive events) and takes prompt corrective action where necessary or propose alternative courses of action.
Demonstrate excellent people management skills, providing timely and meaningful coaching to direct the work of team members and motivate a diverse team.
Work in conjunction with Human Resources to oversee time and attendance issues, counsel, work ethics, conflict resolution, and other related HR issues. When necessary, you will coach and discipline.
Responsible to comply with all CA wage and hour laws including, Polly's meal and rest policy.
Required to work varied hours, weekends, all holidays, and a minimum of one closing shift per work week.
Holidays are blackout days as they are considered peak periods for the business, and are subject to change based on business needs (calendar available upon request)
SKILLS AND EXPERIENCE REQUIRED:
5+ years of previous food service and restaurant supervisory experience
Mandatory to have a valid driver's license, reliable transportation and proof of auto insurance
Strong working knowledge of store operations, management principles, including scheduling, cost control, continuous improvement, and inventory control policies
Must have intermediate-level computer skills (POS, Microsoft Office)
Must have food preparation skills as they relate to restaurant business
Must be up to date on food safety and health codes
Customer focused with the ability to work independently or as part of a team
Must have extensive working knowledge in customer relations
Successful completion of all levels of the company's management development training program (MIT)
Compensation: $50,000.00 - $95,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Click here to access our CCPA Notice at Collection for employees and applicants.
Auto-ApplyDirector of Food And Beverage
California jobs
Alila Ventana Big Sur
Alila Ventana Big Sur is where sky, sea, mountains, and redwoods converge to create a setting of unmatched beauty and tranquility. A luxury resort deeply rooted in authenticity and connection, we offer personalized, intuitive service that transforms every guest experience.
As part of the Hyatt Hotels family, we are proud to be recognized as a Forbes Four-Star resort and to hold Two Michelin Keys for excellence in hospitality. These honors reflect our commitment to exceptional service, innovative experiences, and an unwavering attention to detail.
We are seeking an accomplished hospitality leader to oversee and elevate our food and beverage program. This role requires strategic vision, strong operational discipline, and the ability to lead and inspire a diverse, high-performing team within a luxury resort environment.
Position Overview
The Director of Food & Beverage provides strategic and operational leadership for all food and beverage and culinary operations at Alila Ventana Big Sur. Reporting to the Resort Manager, this role is responsible for the overall performance, quality, and financial results of all dining outlets, bars, in-room dining, special events, and culinary operations.
The Director of Food & Beverage has direct oversight of Culinary, with the Executive Chef reporting into this role. This leader sets the vision for service excellence, ensures alignment with Hyatt brand standards, and consistently upholds the expectations of a Forbes-rated and Michelin-recognized property. The Director of Food & Beverage partners closely with Culinary, Rooms, Sales, Marketing, Finance, Human Resources, Engineering, and Wellbeing to deliver a cohesive, elevated guest experience.
Key Responsibilities
Strategic & Operational Leadership
• Lead and oversee all food and beverage and culinary operations, ensuring consistent execution of luxury service standards across all outlets and events
• Provide direct leadership and accountability for food and beverage leaders and culinary leadership, including the Executive Chef
• Establish clear expectations, operational standards, and performance accountability across food and beverage and culinary teams
• Partner closely with Culinary leadership to develop menus, beverage programs, and dining experiences aligned with guest expectations and brand values
• Ensure full compliance with health and safety regulations, sanitation standards, and all licensing requirements
Financial Management
• Own the overall financial performance of food, beverage, and culinary operations, including budgeting, forecasting, labor planning, and P&L accountability
• Analyze key financial metrics and implement strategies to drive revenue, manage costs, and optimize profitability across all outlets and events
• Oversee pricing strategies, product selection, and promotional initiatives
• Manage vendor relationships and purchasing strategies to ensure quality, consistency, and favorable terms
Leadership & Team Development
• Lead, mentor, and develop food and beverage leaders and culinary leadership, fostering a culture of excellence, integrity, accountability, and continuous improvement
• Build strong succession planning and bench strength across food and beverage and culinary teams
• Oversee performance management, coaching, and development plans
• Partner with Human Resources to support hiring, onboarding, training, engagement, and retention initiatives
Guest Experience & Engagement
• Maintain a visible and engaged leadership presence across food and beverage outlets
• Proactively engage with guests to personalize experiences and resolve concerns in real time
• Monitor and analyze guest feedback, online reviews, and survey results and translate insights into meaningful operational improvements
• Collaborate with resort leadership, Marketing, and Wellbeing to align offerings with guest demographics, seasonal trends, wellness programming, and resort initiatives
Cross-Functional Partnership, Innovation & Sustainability
• Partner with Engineering to ensure facilities, equipment, and preventive maintenance programs support operational excellence, food safety, and service continuity
• Stay current with luxury hospitality trends, service innovations, and evolving guest expectations
• Champion sustainability initiatives including responsible sourcing, waste reduction, and operational efficiency
• Collaborate cross-functionally to create seamless guest experiences that reflect Alila and Hyatt brand values
Compensation and Benefits
• Annual salary range: $130,000 - $160,000, based on experience and qualifications
• Comprehensive Hyatt benefits package including hotel and travel discounts, medical, dental, and vision coverage, paid parental leave, and tuition reimbursement
• Ventana Big Sur benefits such as complimentary daily meals and eligible transportation perks
Qualifications
• Minimum of 7 years of progressive food and beverage leadership experience, preferably within a luxury resort or fine dining environment
• Proven success leading integrated food, beverage, and culinary operations with full financial accountability
• Strong financial acumen including budgeting, forecasting, labor optimization, and cost control
• Deep understanding of luxury service standards, Forbes inspection criteria, and guest-experience execution; prior experience in a Forbes- or Michelin-recognized property strongly preferred
• Food Safety and Responsible Beverage Service (RBS) certifications strongly preferred
• Exceptional communication, leadership, and organizational skills
• Proficiency in POS systems, restaurant management platforms, and Microsoft Office Suite
• Valid driver's license with a clean driving history
Physical Requirements
• Ability to lift up to 50 pounds and stand or walk for extended periods
• Ability to walk and drive across uneven and varying terrain throughout the resort's grounds
• Comfortable working in fast-paced, high-volume environments, including exposure to heat and humidity
• Availability to work a flexible schedule including evenings, weekends, and holidays
Equal Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Food And Beverage Operations Manager
Verona, NY jobs
A premier destination resort in Upstate New York is seeking an experienced Food & Beverage Operations Manager to lead strategic operations across multiple high-volume dining outlets. This role offers the opportunity to drive operational excellence, mentor diverse teams, and shape exceptional guest experiences while managing budgets and collaborating cross-functionally on signature events and promotions.
Compensation: $75,000 - $95,000 + Bonus, Comprehensive health benefits, 401(k) with company match, PTO, dining discounts, relocation assistance, and more.
Key Responsibilities:
Lead strategic operations across multiple dining outlets, driving service excellence, financial performance, and team development while ensuring alignment with hospitality standards
Manage budgets, forecasts, and cost controls for food, beverage, and labor while analyzing metrics to maintain profitability and operational efficiency
Key Qualifications:
Bachelor's degree in Business/Hospitality Management or equivalent, with 4+ years managing high-volume, multi-unit food & beverage operations
Proven leadership ability to mentor diverse teams, manage performance, and build collaborative, high-performing cultures in fast-paced environments
If you are interested in learning more about this exciting, brand-new opportunity, please apply today or send an updated resume to **************************
Senior Food and Beverage Manager
Los Angeles, CA jobs
Downtown L.A. Proper Hotel has masterfully transformed a Renaissance Revival landmark building, part of Curlett & Beelman's iconic architectural stamp on L.A. Designer Kelly Wearstler seamlessly elevates 148 rooms and suites with compelling creative design, vintage California influences, and a trove of original works by L.A. artists. Discover a trio of inviting dining destinations in one historic location, helmed by James Beard Award-winners Suzanne Goin and Caroline Styne, along with a refined split-level rooftop pool-deck with uninterrupted views of city lights; plus 12,000 square feet of event spaces, including two suites that integrate the building's sporting-club past by repurposing the vintage basketball court and indoor pool into inspired, unexpected design elements.
Position Overview
The Senior Food & Beverage Manager is responsible for assistance in leading, developing, and elevating all food and beverage operations within Downtown L.A. Proper Hotel. This role demands a passionate hospitality professional with a refined understanding of luxury service, culinary excellence, financial acumen, and team leadership. The Senior F&B Manager ensures exceptional guest experiences, operational excellence, and strong financial performance across all dining concepts, bars, in-room dining, and private events.
Key Responsibilities
Leadership & Guest Experience
Champion a culture of genuine hospitality, high performance, and attention to detail across all F&B outlets
Ensure service standards reflect the hotel's luxury positioning and brand identity
Lead by example on the floor, engaging with guests and resolving service issues with discretion and professionalism
Partner with the culinary team to curate distinctive, high-quality dining experiences
Operations Management
Oversee daily operations of all food and beverage venues, including restaurants, bars, lounges, in-room dining, and events
Ensure compliance with health, safety, sanitation, and alcohol service regulations
Develop and refine SOPs, service sequences, and quality control procedures
Manage outlet scheduling, labor deployment, and operational efficiencies
Financial & Strategic Performance
Develop and manage annual F&B budgets, forecasts, and profit strategies
Drive revenue growth through innovative programming, menu development, pricing strategies, and experiential offerings
Monitor financial performance including cost of goods, labor, and controllable expenses
Analyze KPIs and implement corrective actions to maintain profitability
Talent Development & Culture
Recruit, train, mentor, and retain top-tier hospitality professionals
Conduct performance evaluations and deliver ongoing coaching and feedback
Foster a collaborative environment between front-of-house, back-of-house, and hotel leadership
Support leadership succession planning and professional development initiatives
Brand, Marketing & Programming
Collaborate with Sales, Marketing, and Events teams to support hotel-wide initiatives
Lead F&B activations, seasonal programming, partnerships, and special events
Ensure menus, beverage programs, and service experiences align with brand storytelling and guest expectations
Qualifications & Experience
Minimum 7-10 years of progressive food and beverage management experience, preferably in luxury or lifestyle hotels
Proven leadership experience overseeing multiple outlets or complex F&B operations
Strong knowledge of fine dining service, wine, spirits, and beverage operations
Demonstrated success in budgeting, cost control, and revenue optimization
Excellent communication, organizational, and interpersonal skills
Sound understanding of local health, safety, and labor regulations
Preferred Skills
Sommelier certification or advanced beverage training
Experience with boutique or independent hotel concepts
Strong event, banquets, or experiential dining background
Ability to thrive in a hands-on, fast-paced luxury hospitality environment
Salary
$85,000-90,000
Why Join Proper Hospitality
At Proper, we build experiences that move people - and that begins with the team behind them. As a best-in-class employer, we're committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.
Everything we do is grounded in the belief that hospitality is more than a profession - it's an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (
Care Proper
), strive for excellence in everything we do (
Achieve Proper
), think creatively and resourcefully (
Imagine Proper
), and take pride in the style and culture that make us who we are (
Present Proper
).
We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests.
Our Commitment: Building the Best Place to Work
Our
Best Place to Work
initiative is a living commitment - a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.
At Proper, joining the team means more than finding a job - it means joining a community that believes in building beautiful experiences together, for our guests and for one another.
Now Hiring Restaurant Manager - Dunkin'/Baskin-Rob
Marquette, MI jobs
We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees!
Are you the right applicant for this opportunity Find out by reading through the role overview below.
Why Choose TMart?
Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks!
Our Certified General Managers
Are Set-Up to Be Successful, Long-Term:
We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business.
Are Offered Competitive Compensation:
Base Pay: Certified Managers base pay starts at $46K to $56K per year.
Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives.
Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week!
Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year.
Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals.
Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site.
Several Other Merit-Based Bonuses!
Are Eligible for a NUMBER of Benefits:
Health Benefits (health, dental, and vision)*
401k and 401K matching*
Short and Long Term Disability*
Flexible Spending Account*
Life Insurance*
Paid time off*
Paid training
*Eligibility requirements
Are Eligible for Other Company Perks, Programs, and Advancement:
Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart!
Scholarship Opportunities (up to $3,000 per employee per year)
Flexible Schedules
Employee Assistance Program
Employee Discounts
Annual Apparel Gifts
Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes!
Responsibilities Include:
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently.
Create and maintain a guest-focused culture in the restaurant.
Recruit, hire, onboard and develop restaurant team members.
Coach restaurant team members to drive sales, improve profitability and guest satisfaction.
Review guest feedback results and implement action plans to drive improvement.
Execute new product rollouts including training, marketing and sampling.
Control costs to help maximize profitability.
Completion of regular restaurant inventory and financial reporting.
Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards.
Completion of vendor orders.
Conduct self-assessments and corresponding action plans.
Ensure restaurant budget is met as determined by Franchisee.
Communicates restaurant priorities, goals and results to restaurant team members.
Able to perform all responsibilities of restaurant team members.
Lead team meetings.
Deliver training to restaurant team members.
Plan, monitor, appraise and review employee performance.
Key Competencies:
Previous leadership experience in retail, restaurant or hospitality.
Possesses an inspiring and motivating personality.
Strong analytical skills and business acumen.
Works well with others in a fun, fast-paced team environment.
Prompt and professional.
Demonstrates honesty, integrity, clean image, and a positive attitude.
Ability to train and develop a team.
Guest-focused.
Exercises good time-management and problem-solving
*All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. xevrcyc Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
General Manager
Orange, TX jobs
Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform.
As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Essential General Manager restaurant job duties are listed below:
Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
Performs restaurant opening and/or closing duties
Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
Completes and maintains all drive-in restaurant employment related records and payroll records
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
Interview and hire restaurant crew and management team members to achieve proper staffing levels
Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
Develop and implement a marketing plan
Additional General Manager Requirements:
High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
Knowledge of recruiting, interviewing and selection practices
Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
Leadership and supervisory practices and skills; effective verbal and written communication skills
Basic accounting and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Problem solving, decision-making and conflict-resolution skills
Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
General Manager
Hewitt, TX jobs
Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform.
As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Essential General Manager restaurant job duties are listed below:
Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
Performs restaurant opening and/or closing duties
Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
Completes and maintains all drive-in restaurant employment related records and payroll records
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
Interview and hire restaurant crew and management team members to achieve proper staffing levels
Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
Develop and implement a marketing plan
Additional General Manager Requirements:
High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
Knowledge of recruiting, interviewing and selection practices
Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
Leadership and supervisory practices and skills; effective verbal and written communication skills
Basic accounting and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Problem solving, decision-making and conflict-resolution skills
Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
General Manager
College Station, TX jobs
Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform.
As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Essential General Manager restaurant job duties are listed below:
Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
Performs restaurant opening and/or closing duties
Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
Completes and maintains all drive-in restaurant employment related records and payroll records
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
Interview and hire restaurant crew and management team members to achieve proper staffing levels
Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
Develop and implement a marketing plan
Additional General Manager Requirements:
High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
Knowledge of recruiting, interviewing and selection practices
Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
Leadership and supervisory practices and skills; effective verbal and written communication skills
Basic accounting and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Problem solving, decision-making and conflict-resolution skills
Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
General Manager
Fort Worth, TX jobs
The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members.
Responsibilities
Provide leadership and direction to a team of people
Manage operations and finances of business
Recruit and train new hires on business practices
Drive development of employees
Ensure that quality of work or service is maintained
Qualifications
Management and Customer Service experience Strong administrative skills
Demonstrated ability to lead
Comfort working with budgets, payroll, revenue and forecasting Strong communications skills
General Manager
Jeffersonville, IN jobs
Restaurant Manager
Penn Station East Coast Subs is looking for Restaurant Managers who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify! Penn Station is proud to provide competitive benefits and pay.
The Restaurant Manager position is responsible for:
Utilizing knowledge of positional skills, customer service and courtesy, health and safety regulations and all policies and procedures.
Providing quality products and service in a clean and safe environment to each and every customer.
Additional Requirements :
Strong Customer service skills and a great attitude are required.
Managers must be at least 21 years of age and possess all documents and permits required by state and federal law.
Benefits:
We are proud to provide competitive benefits and pay including: Flexible Schedules, Meal Discounts, and many others.
Required qualifications:
21+ years or older
Legally authorized to work in the United States
General Manager
Madisonville, TX jobs
Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform.
As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Essential General Manager restaurant job duties are listed below:
Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
Performs restaurant opening and/or closing duties
Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
Completes and maintains all drive-in restaurant employment related records and payroll records
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
Interview and hire restaurant crew and management team members to achieve proper staffing levels
Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
Develop and implement a marketing plan
Additional General Manager Requirements:
High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
Knowledge of recruiting, interviewing and selection practices
Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
Leadership and supervisory practices and skills; effective verbal and written communication skills
Basic accounting and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Problem solving, decision-making and conflict-resolution skills
Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
General Manager
Hempstead, TX jobs
Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform.
As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Essential General Manager restaurant job duties are listed below:
Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
Performs restaurant opening and/or closing duties
Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
Completes and maintains all drive-in restaurant employment related records and payroll records
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
Interview and hire restaurant crew and management team members to achieve proper staffing levels
Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
Develop and implement a marketing plan
Additional General Manager Requirements:
High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
Knowledge of recruiting, interviewing and selection practices
Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
Leadership and supervisory practices and skills; effective verbal and written communication skills
Basic accounting and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Problem solving, decision-making and conflict-resolution skills
Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
Assistant Manager
Orange, TX jobs
There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform.
Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. Youll assist the drive-in restaurants General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.
Basic job duties for the drive-in restaurants Assistant Manager include:
Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
Performs restaurant opening and/or closing duties
Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
Completes weekly inventory as needed
Assists in administrative duties including maintaining files, records and all required documentation
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.
SONIC Drive-In Assistant Manager Requirements:
Ability to work irregular hours, nights, weekends and holidays
General knowledge and understanding of the restaurant industry or retail operations required
Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
Effective communication skills; basic math, reading and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Additional SONIC Drive-In Assistant Manager Qualifications
Friendly and smiling faces that enjoy providing courteous food service to our guests!
Professional individuals who value people and demonstrate respect for others!
A team player willing to meet and exceed drive-in goals and objectives.
Strong leadership skills with the ability to motivate and lead team members.
Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
Assistant Manager
Hewitt, TX jobs
There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform.
Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. Youll assist the drive-in restaurants General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.
Basic job duties for the drive-in restaurants Assistant Manager include:
Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
Performs restaurant opening and/or closing duties
Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
Completes weekly inventory as needed
Assists in administrative duties including maintaining files, records and all required documentation
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.
SONIC Drive-In Assistant Manager Requirements:
Ability to work irregular hours, nights, weekends and holidays
General knowledge and understanding of the restaurant industry or retail operations required
Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
Effective communication skills; basic math, reading and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Additional SONIC Drive-In Assistant Manager Qualifications
Friendly and smiling faces that enjoy providing courteous food service to our guests!
Professional individuals who value people and demonstrate respect for others!
A team player willing to meet and exceed drive-in goals and objectives.
Strong leadership skills with the ability to motivate and lead team members.
Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
Assistant Manager
College Station, TX jobs
There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform.
Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. Youll assist the drive-in restaurants General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.
Basic job duties for the drive-in restaurants Assistant Manager include:
Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
Performs restaurant opening and/or closing duties
Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
Completes weekly inventory as needed
Assists in administrative duties including maintaining files, records and all required documentation
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.
SONIC Drive-In Assistant Manager Requirements:
Ability to work irregular hours, nights, weekends and holidays
General knowledge and understanding of the restaurant industry or retail operations required
Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
Effective communication skills; basic math, reading and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Additional SONIC Drive-In Assistant Manager Qualifications
Friendly and smiling faces that enjoy providing courteous food service to our guests!
Professional individuals who value people and demonstrate respect for others!
A team player willing to meet and exceed drive-in goals and objectives.
Strong leadership skills with the ability to motivate and lead team members.
Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
Assistant Manager
Jeffersonville, IN jobs
Penn Station East Coast Subs in Louisville, KY is looking for talented and driven individuals to fill the role of Assistant Manager in one of our many locations. We are located in Louisville, Bardstown, Radcliff, Shepherdsville, Elizabethtown, and Shelbyville Kentucky.
If you believe that the people make the difference and you want to help your team and yourself grow, then we want to hear from you. We believe that quality is the key ingredient to a restaurants success, which is why we believe in Quality People, Quality Service, and Quality Food.
Were a Fine Casual concept, meaning that we define the experience for our guest by providing the excellent service, high quality products, and attention to detail of Fine Dining while delivering the convenience, value, and flexibility found in Quick Casual concepts.
Job Responsibilities:
Provide excellent quality service, food, and leadership
Lead a team towards a common goal with urgency and accuracy
Develop and train a team to be successful
Comply with all company policies and government regulations
Write and manage schedules of employees while maintaining profitability goals
Read and understand profit & loss (P&L) statements and how to manage costs
Assist the General Manager in ensuring the success of the team, store, and company through excellent leadership, guest service, and execution of proper procedures
Opportunities & Benefits
Penn Station is currently seeking full-time salaried Assistant Managers
Internal promotion is not only available, but preferred 75% of our General Managers were promoted from within.
Paid vacation
Medical, dental, and vision insurance available
Closed for Easter, Thanksgiving, and Christmas Day
Monthly bonus incentives based on reasonable metrics and are achievable
Qualifications
High School Diploma, GED, or equivalent
Minimum of 1 year in a supervisory/management role (3+ preferred)
Minimum of 1 year experience in a restaurant environment (3+ preferred)
Must have excellent communication and conflict resolution skills
Experience in developing teams is required
Basic computer skills is required
Required qualifications:
Legally authorized to work in the United States
18 years or older
Assistant Manager
Madisonville, TX jobs
There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform.
Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. Youll assist the drive-in restaurants General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.
Basic job duties for the drive-in restaurants Assistant Manager include:
Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
Performs restaurant opening and/or closing duties
Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
Completes weekly inventory as needed
Assists in administrative duties including maintaining files, records and all required documentation
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.
SONIC Drive-In Assistant Manager Requirements:
Ability to work irregular hours, nights, weekends and holidays
General knowledge and understanding of the restaurant industry or retail operations required
Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
Effective communication skills; basic math, reading and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Additional SONIC Drive-In Assistant Manager Qualifications
Friendly and smiling faces that enjoy providing courteous food service to our guests!
Professional individuals who value people and demonstrate respect for others!
A team player willing to meet and exceed drive-in goals and objectives.
Strong leadership skills with the ability to motivate and lead team members.
Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
Assistant Manager
Hempstead, TX jobs
There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform.
Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. Youll assist the drive-in restaurants General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.
Basic job duties for the drive-in restaurants Assistant Manager include:
Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
Performs restaurant opening and/or closing duties
Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
Completes weekly inventory as needed
Assists in administrative duties including maintaining files, records and all required documentation
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.
SONIC Drive-In Assistant Manager Requirements:
Ability to work irregular hours, nights, weekends and holidays
General knowledge and understanding of the restaurant industry or retail operations required
Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
Effective communication skills; basic math, reading and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Additional SONIC Drive-In Assistant Manager Qualifications
Friendly and smiling faces that enjoy providing courteous food service to our guests!
Professional individuals who value people and demonstrate respect for others!
A team player willing to meet and exceed drive-in goals and objectives.
Strong leadership skills with the ability to motivate and lead team members.
Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
Shift Leader - Taco Bell
Lapeer, MI jobs
At Taco Bell, We're hungry for
Más
.
Más
Heart,
Más
Flavor, and
Más
Value. If YOU want
Más
in YOUR life read on…
Are YOU a born leader? Do you want to lead people?
Do YOU make others smile easily?
When YOU say, “Thank You”, do you mean it?
Do YOU believe that everything is possible?
Are YOU a foodie? Do you know what it takes to make AWESOME food?
Are YOU proud when your team achieves success?
If YES, YOU have a career at Taco Bell!
Why NLI? Great People, Top Pay & Benefits, and Job Security, with an ever-expanding company providing opportunities for advancement to make a fulfilling career.
Apply for whatever reason guides you, stay for the work family you find!
At Northland Investments we don't just talk, we walk the talk. Maybe you're looking for extra cash, a reason to get out of the house, or you want to build a career but don't know where to start. We're here for all the above and we want to let you in on a "secret" - most of our District Managers, Directors, and even our President/Owner, they started as a Team Member with our Franchise! No joke, we grow from within and we're proud of it. Based in Northern Michigan for more than 30 years, we currently operate 29 restaurants throughout the state.
Visit **************** or text NEWJOB to 85000 today for a position that best fits YOU
Paid Vacation & Sick Time for All
Monthly Bonus Program
Health Insurance Packages - Medical/Vision/Dental
Referral Program - Work with Your Friends! (if you want to) $50/referral for you and the referred
401K with Employer Match
$$$ Daily Pay Subscriber
Tuition Scholarships and Grants available
Semi-Annual Reviews with Raise Potential
Flexible Schedules - We can work around you!
FREE meals every day you work
Recognition & Incentive Programs
Paid Training including your orientation
Education assistance FREE GED programs
Short-term disability & Life insurance
RSDS Discount Program - Cell Plans, Vacations, Apparel, and more
Fundraisers and volunteer programs
The Shift Manager assists the management team by leading work shifts and performing assigned administrative tasks. The Shift Manager directly supervises crew members; maintains responsibility for the performance of the assigned duties and is responsible for restaurant operations in the absence of the Restaurant General Manager. The Shift Manager accomplishes these objectives by actively leading, coaching and directing of crew on a day-to-day basis.
Shift Manager behaviors include:
Models and drives excellence in customer service
Models and maintains compliance with company standards in product and facility specifications
Models excellence in food handling procedures
Models excellence in operational activity to achieve unit guest service and performance targets
Assists in training, developing and motivating crew members
Assists in achieving store financial results by running a successful shift to brand standards
Restaurant Manager (LA/OC)
Shift manager job at Polly's Pies
JOB PURPOSE: The Restaurant Manager at Polly's will lead their Team through continual demonstration of Accountability and Ownership as related to the individual operation of a single store location. This includes all facets of store operations, front-of-the-house, and heart-of-the-house, in addition to managing P&L, marketing, sales projections and analysis. The managing General Manager is the face of Polly's Pies in our local communities and is the key driving force for the Store in “Delivering the Promise" Every Day! “Fresh, Friendly, Above & Beyond Expectations by adding Extraordinary Value FIRST to Our Team and then to Our Guests Daily!”
JOB ACCOUNTABILITIES:
Deliver high-quality results through execution of workforce planning: recruitment, selection, onboarding, education, and coaching to support the continuity of Polly's standards.
Proficient management of store through application of policies, service standards and continual improvement of standard operational procedures.
Demonstrate effective leadership and efficient labor/team member management: Scheduling, monitoring, communication of job expectations, planning, counseling and enforcement of policies and procedures.
Commitment to team building through rapport, support, coaching, delegation of tasks and team development.
Support the long-term development of your management-level staff, holding Managers accountable for contributing to team and company objectives.
Continually support all Manager-level staff through leadership, direction and training to achieve effective growth, increased business knowledge and overall skillset.
Build relationships with Guests daily and support continued satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; responsible to initiate effective improvements.
Adhere to and upholds cash handling policies and procedures to ensure proper cash management practices are being followed by all levels of team members. Responsible and accountable for all company money, which includes: verifying safe, making change, balancing cashier drawers, and handling bank deposits.
Lead store and team to achieve breakthrough targets through implementation of all tools available to optimize production, quality guest-service standards, and productivity.
Alignment of store to strategic and annual forecasts and budgets, monitor variance analysis to develop financing; establish and enforce financial controls to achieve and sustain financial targets.
Provide added value by driving Brand Team initiatives, public and community relation programs in an effort to retain and attract business. Propose local store marketing recommendations suitable to location.
Development and implementation of strategies to support the increase of store sales.
Adhere to company service level standards to increase sales and minimize costs. (To include food, beverage, supply, utility, and labor costs)
P & L responsibilities to include forecasting of sales, controllable profit and making adjustments as business conditions indicate to maintain and increase acceptable level of sales.
Control profit & loss of Store by adhering to cash control/security procedures, inventory control, labor management, evaluate financial reports, and take appropriate corrective actions.
Proficient estimation levels of food and beverage costs. Work with the Home Office and Commissary for efficient provisioning and purchasing of supplies. (Excludes: Autoship)
Oversees proper portion control and quantity of food/bake goods in order to minimize waste.
Approximate the food needs of the store, place orders with distributors, and schedule fresh food and supply deliveries. Control and report the store inventory through internal systems, make recommendations as needed.
Responsible to ensure accurate, timely completion of store financial (invoices, audits, reporting) and personnel/payroll related duties in accordance with company standards, policies, and procedures.
Ensure compliance with operational standards, company policies, federal/state/local regulations, and laws.
Ensure proper security procedures are in place and upheld to protect our Team Members, guests, and company assets.
Certify store satisfies required state standards to assure sanitary practices and maintenance of premises to pass internal/external regulatory inspections. Responsible to perform periodic audits and execute timely resolution
.
JOB ACCOUNTABILITIES: (Continued)
Ensure a safe environment for team members and guests to reduce the risk of accident/injury and promptly reports to appropriate parties in the event of injury.
Maintain excellent communication with Area Director to keep them fully informed of all issues (i.e. - Issues, unusual matters of significance, and positive events) and takes prompt corrective action where necessary or propose alternative courses of action.
Demonstrate excellent people management skills, providing timely and meaningful coaching to direct the work of team members and motivate a diverse team.
Work in conjunction with Human Resources to oversee time and attendance issues, counsel, work ethics, conflict resolution, and other related HR issues. When necessary, you will coach and discipline.
Responsible to comply with all CA wage and hour laws including, Polly's meal and rest policy.
Required to work varied hours, weekends, all holidays, and a minimum of one closing shift per work week.
Holidays are blackout days as they are considered peak periods for the business, and are subject to change based on business needs (calendar available upon request)
SKILLS AND EXPERIENCE REQUIRED:
5+ years of previous food service and restaurant supervisory experience
Mandatory to have a valid driver's license, reliable transportation and proof of auto insurance
Strong working knowledge of store operations, management principles, including scheduling, cost control, continuous improvement, and inventory control policies
Must have intermediate-level computer skills (POS, Microsoft Office)
Must have food preparation skills as they relate to restaurant business
Must be up to date on food safety and health codes
Customer focused with the ability to work independently or as part of a team
Must have extensive working knowledge in customer relations
Successful completion of all levels of the company's management development training program (MIT)
* Salary range is inclusive of potential bonuses
Compensation: $50,000.00 - $100,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Click here to access our CCPA Notice at Collection for employees and applicants.
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