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Work From Home Ponchatoula, LA jobs - 279 jobs

  • Customer Service Representative - 50k-60k/Year - Work From Home

    Spade Recruiting USA

    Work from home job in Hammond, LA

    We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility. • Handle incoming customer service calls • Dispatch incoming customer phone calls • Accept customer calls and return customer • Respond to client requests for coverages while representing their best interests. • Create and explain individualized policies via our Needs Analysis system. • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided • 100% work from home. • Competitive compensation. • Paid weekly along with earned bonuses. • Career advancement opportunities. • Full benefits after 3 months. • Values a healthy work-life balance
    $24k-32k yearly est. 60d+ ago
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  • Remote Online Product Support - No Experience

    Glocpa

    Work from home job in Hammond, LA

    We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
    $68k-118k yearly est. 60d+ ago
  • Survey & Poll Respondent - Work From Anywhere, Anytime

    Opinion Bureau

    Work from home job in Mandeville, LA

    Take quick online surveys and earn rewards for sharing your thoughts. Join today - it's free and easy!
    $29k-42k yearly est. 1d ago
  • Enterprise Account Executive - Southeast TX & Louisiana

    Metronet 4.1company rating

    Work from home job in Hammond, LA

    Love Your Mondays again! Join the Future of Connectivity with Metronet! Are you ready to launch your career with one of the nation's fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don't just build networks; we build communities. Enterprise Account Executive The Enterprise Account Executive is a consultative sales position. In this role, you are responsible for developing and managing strategic relationships and selling Ethernet Services, Fiber Internet, Fiber Voice, Hosted PBX, and other ancillary services to government, higher education, major medical and finance, and selected large, complex Enterprise accounts. Setting appointments with C-Level business executives and conducting high-level conversations will be required to be successful in this role. ESSENTIAL JOB FUNCTIONS: * Responsible for achieving an annual new revenue quota. * Identifying target markets, industries, and contacts for our Enterprise product portfolio. * Identify and begin sales processes for Large Medical institutions through the USAC Rural Health program. Develop relationships with Large Medical accounts and position Metronet in the best possible position to win business. * Help target and negotiate State Government contracts * Create account plans with customers to assist them with updating and growing their internal private network * The position involves significant prospecting and field sales activities with travel to customer locations. * Strong Cold Calling (prospecting/door knocking) for new clients. * Manage, grow, and renew current Metronet high revenue Government, Higher Education, Medical, and Enterprise accounts, as assigned. * Network with area peers to acquire referrals. * Writing and presenting professional, organized proposals. * Negotiating contracts with C-level Executives. * Project Management of sales cycle activities and service implementation * Maintaining and reporting sales activity, including funnels, sales call activity, and forecasts. * Developing customer-centric solutions and delivering sales proposals on product features and benefits. * Building and maintaining relationships in the Corporate and IT Community. * Perform other duties as requested by Metronet sales leadership * Other job-related duties as requested JOB QUALIFICATIONS AND REQUIREMENTS: * Five or more years of B2B sales experience selling data, voice, managed services, cloud, and/or video solutions to multi-location enterprise accounts * 4-year college degree or equivalent experience * Experience negotiating Master Service Agreements * Must be legally authorized to work in the U.S. ADDITIONAL JOB REQUIREMENTS: * Ability to work remotely and travel to in-person customer appointments as needed * Experience in outside sales to Education, Healthcare, and State/Local Government Enterprise verticals. * Experience with the fiber optics industry including managed services * Experience with the USAC Rural Health program * Experience in selling to Corporate Executives, IT Directors, and CTOs * Experience in financial/business benefits selling * Familiarity with business software and hardware applications and Intranets. * Familiarity with Salesforce.com * Knowledge of modern telecommunications technology, infrastructure, and equipment. * Understanding the need and function of network security and firewalls. * Telephony experience in selling voice trunking products such as PRI, and SIP. * Knowledge and understanding of the role of Network facilities in a Corporate Environment in support of Telephony requirements (such as call centers). Join us and find out what it means to love your career! At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we're not just focused on expanding our networks-we're focused on enriching the lives of those we serve. We value our associates because they are the cornerstone of our success. By joining the Metronet family, you're stepping into a rewarding career in technology with a company dedicated to your growth and success. We're in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders. Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere. Discover more with Metronet - a company where your success builds stronger communities, and your future is limitless. Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran #LI-RS1
    $52k-92k yearly est. 42d ago
  • Application Support Administrator

    Marsh McLennan Agency-Michigan 4.9company rating

    Work from home job in Mandeville, LA

    Company:Marsh McLennan AgencyDescription: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Support Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Application Support Administrator on the User Support Team, you'll review incoming Help Desk tickets to provide technical support and troubleshooting for applications, resolving issues in a timely manner to minimize downtime and ensure optimal performance You'll assist in escalating unresolved issues and provide prompt feedback to the internal customers. As the Application Support Administrator, you will be managing user access and permissions, ensuring data security and compliance with company policies. Our future colleague. We'd love to meet you if your professional track record includes these skills: • Strong knowledge of Agency Management System Administration, specifically Applied Epic or Vertafore applications such as Sagitta, BenefitPoint, ImageRight, • Experience working in a Help Desk environment such as ServiceNow • Excellent attention to detail with proven organizational and time management skills • Ability to work within a team environment and prioritize tasks in a fast-paced environment • Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams These additional qualifications are a plus, but not required to apply: • Proficient with the Windows Operating Systems and MS Office products • Some insurance agency experience preferred • Knowledge of these applications is helpful but not required; Concur, DocuSign, Smartsheet, Applied CSR24, Applied TAM, Erlon We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: • Generous time off, including personal and volunteering • Tuition reimbursement and professional development opportunities • Remote Work • Charitable contribution match programs • Stock purchase opportunities To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: ********************** Follow us on social media to meet our colleagues and see what makes us tick: • ************************************ • ********************************** • ***************************** • ******************************************************* Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Remote The applicable base salary range for this role is $53,900 to $95,900.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:February 2, 2026
    $53.9k-95.9k yearly Auto-Apply 7d ago
  • Work from Home - Online Product Support (Entry Level)

    Glocpa

    Work from home job in Mandeville, LA

    We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
    $28k-49k yearly est. 60d+ ago
  • Mechanical/Electrical Field Service Technician

    Intralox 4.5company rating

    Work from home job in Hammond, LA

    Mechanical/Electrical Field Service Technician Apply now (************* laitram. com/en\_US/JobsLaitram/ApplicationMethods?job Id=7587) Location New Orleans, LA, Hammond, LA, Baltimore/Washington D. C. , Grand Rapids, MI, Twinsburg, OH, US - Southeast Region, US - Northeast Region, US - West Coast Region, US - Midwest Region, US - Pacific Northwest Region, US - Southwest Region, US - Remote Job Category Customer Service & Technical Support, Manufacturing & Production Division Intralox Job Description (General Summary) Intralox, L. L. C. , a division of Laitram, LLC, the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Mechanical/ Electrical Field Service Technician. This individual will work with our field service teams to assist with the troubleshooting and repair of our products at customer locations throughout the United States. The individual will have strong mechanical aptitude with industrial electrical controls experience, including knowledge of control panels and control panel/ field components. This individual will also provide design and assembly support for industrial conveyor equipment, as available. Intralox is a division of Laitram, L. L. C. , with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide. Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers' growth worldwide for more than 45 years. Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset. This position requires a negative pre-employment drug test (including marijuana) due to the customer worksite requirements. Job Responsibilities and Requirements Responsibilities + Troubleshoot and repair mechanical/ electrical control systems and equipment. + Collaborate with mechanical and electrical subcontractors engaged by Intralox for installation of equipment at customer facilities. + Lead training, troubleshooting, and repair/ adjustment of mechanical and electrical control systems. + Work with Test Engineering Group and perform factory acceptance tests of finished equipment. Requirements + High school diploma or equivalent + Minimum 2 years experience as a Mechanical or Electrical Technician in an industrial environment with automated production equipment. + Ability to understand and work from mechanical drawings. Electrical drawing schematic reading is a plus. + Ability to independently install, troubleshoot, and repair mechanical/ electrical control systems. + Ability to read and understand manufacturer's manuals to "self-teach" new technology. + Basic mechanical expertise, advanced skills desired. + Computer proficiency in Microsoft Office + Effective communication (verbal and written) and relationship skills with engineering groups, customers, suppliers and subcontractors. + Knowledge of electrical panels, motors, drives, networks, and PLCs. + Methodical approach to troubleshooting and good analytical skills. + Ability to travel up to 60%, work weekends, holidays and overtime when required, some trips are up to 2-3 weeks long. + Ability to lift up to 40 lbs and climb ladders. + Excellent verbal and written English communication. + A valid driver's license. Desired Qualifications + Knowledge of or prior work with industrial conveyor systems + Adeptness with RSLogix 5000, Studio 5000, RSLogix 500 Rockwell, with Siemens Step 7, and/or TIA Portal + Experience with the Installation & Programming of Allen Bradley Powerflex Drives + Experience with bar code scanners and cameras are a plus. Intralox's benefit program is a major part of an employee's total compensation from the company. Hired applicants may be eligible for benefits including health, dental, vision, and disability insurance, paid time off, 401K, flexible spending account, life and AD&D insurance, long term care, tuition reimbursement, and additional voluntary benefits. The salary range provided is a good faith estimate representative of all experience levels. Intralox considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training and key skills. Therefore, we encourage all qualified applicants to apply regardless of their salary expectations. The position is eligible for one of the following: commissions, discretionary incentives, or production incentives according to the terms of those plans. Salary Range: $19. 80 to $43. 75 EEO/Vet/Disability Notice EOE/M/F/Vet/Disabled LinkedIn Recruiter #LI-RB1
    $19 hourly 13d ago
  • Coder III (Remote)

    Stph

    Work from home job in Covington, LA

    At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system. We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste. JOB DESCRIPTION AND POSITION REQUIREMENTS Scheduled Weekly Hours: 40 WORK SHIFT: (Monday-Friday) 8am - 5pm JOB SUMMARY: The Hospital Coder III reviews and accurately codes and abstracts the most complex hospital services such as same day surgeries, in-patient procedures, overnight / multi-night stay services, Cath Lab, Interventional Radiology and all other complex medical services. The Hospital Coder III utilizes appropriate coding guidelines to assign ICD and CPT codes. Must understand and conform to applicable Medicare, Medicaid and other third party payor guidelines to ensure receipt of accurate reimbursement. Work in collaboration with the Clinical Documentation Improvement team to ensure accurate DRG assignment. Work closely with management to resolve problems and meet deadlines. MINIMUM QUALIFICATIONS: High School diploma or equivalent required Certified Coding Specialist (CCS) required or 6 years of inpatient coding experience in lieu of CCS Above educational qualifications can be substituted for: 6 - 9 years of coding experience OR demonstrated success in coding all complex medical services with consistent accuracy. Knowledge of ICD 10 and coding principles and guidelines Basic computer skills Effective communication skills - both verbal and written Decision making, problem solving and analytical skills Leadership skills Preferred Qualifications: Bachelors or Associate degree PHYSICAL DEMANDS: Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 10 pounds is required. Physical Effort required: Constant (67%-100%) - handling/feeling, hearing, seeing Frequently (34%-66%) - reaching Occasionally (1%-33%) - lifting, carrying, pushing/pulling, balancing, crouching, stooping, reaching, talking EMPLOYMENT Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process. EQUAL OPPORTUNITY EMPLOYER St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.
    $36k-51k yearly est. Auto-Apply 11d ago
  • Counselor

    GHC 3.3company rating

    Work from home job in Mandeville, LA

    Telehealth Counselor / Therapist Opportunities - Supplemental or Full Time Job Details: Fully remote work Flexible hours No administrative tasks Weekly pay Compensation / Benefits: Competitive Supplemental & Full Time pay Monthly health stipend Free virtual therapy Position Requirements: Active state license (LMHC, LCSW, LMFT, LPC, LMHP, or Psychologist) Ability to practice independently (LPC, Counselor, Telehealth, Virtual Mental Health Therapist, LIMHP, Remote LCSW, Psychologist, Behavioral Health, Telehealth Counseling, Remote, Psychotherapist, LMHC, LMSW, Remote, Virtual, Counselor, Telehealth Therapist, Virtual LMFT, LCSW, Remote, LMHP, Mental Health Counseling, Remote, Social Worker, LISW, LICSW, Psychotherapy, LPC, Telehealth, Social Worker, Remote, Virtual, Psychotherapist)
    $35k-62k yearly est. 60d+ ago
  • Dog Academy Sales Representative (Remote Full-Time Position)

    Us Service Animals

    Work from home job in Mandeville, LA

    Compensation: $15.00/hour + uncapped commission Job Type: Full-time, Remote About Us Dog Academy is a fast-growing online dog training platform dedicated to helping people build better relationships with their dogs through positive reinforcement and trainer support. Our mission is to “train the trainer” and empower pet owners nationwide. Position Overview We're hiring experienced Contact Center Sales Agents to join our remote team. This is a phone-based sales role for driven individuals with at least 2 years of sales experience in call centers, auto sales, collections, insurance, or similar fields. You'll help match pet owners with training programs and guide them through the enrollment process. What You'll Do Handle inbound and outbound calls to prospective customers Sell Dog Academy's services through consultative sales techniques Meet or exceed individual sales goals and KPIs Document calls and maintain accurate records Work independently in a remote setting while staying connected to the team Required Qualifications Minimum 2 years of direct sales experience (call center, cold calling, auto sales, collections, etc.) Intermediate computer and typing skills Strong communication, time management, and problem-solving skills Ability to work independently with minimal supervision Friendly, outgoing, and self-motivated personality Job Details Pay: $15.00/hour + uncapped commissions Top earners make thousands monthly in commission Schedule: 4-day workweek (4x10-hour shifts, 40 hours/week) Shifts rotate between: 8:00 AM - 6:30 PM CST 10:30 AM - 9:00 PM CST Open Availability Required- Days off will vary based on business needs (may include weekends) Benefits 401(k) Health, dental, vision, and life insurance Employee Assistance Program Disability insurance Paid time off (PTO) Discounts on insurance, vacations, entertainment, wellness and more! Application Process To ensure a fair and unbiased hiring process, all candidates are required to complete an online assessment via Test Gorilla before being considered for an interview.
    $15 hourly Auto-Apply 3d ago
  • Field Installation Site Lead

    Intralox 4.5company rating

    Work from home job in Hammond, LA

    Field Installation Site Lead Apply now (************* intralox. com/en\_US/jobsintralox/ApplicationMethods?job Id=7654) Location New Orleans, LA, Hammond, LA, Baltimore/Washington D. C. , Grand Rapids, MI, Twinsburg, OH, US - Southeast Region, US - Northeast Region, US - West Coast Region, US - Midwest Region, US - Pacific Northwest Region, US - Southwest Region, US - Remote Job Category Manufacturing & Production Division Intralox Job Description (General Summary) Intralox L. L. C. , the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Field Installation Site Lead. The position would require you to travel to and be on our customer sites which include but are not limited to UPS, USPS, FedEx and Amazon. You would be working with the Field Installation team which installs singulation and sortation equipment throughout these industries. It is not a requirement that the candidate live in Maryland, as travel is required within the Continental United States. This position requires a negative pre-employment (criminal background) and pre-assignment drug test (including THC) due to customer worksite requirements. Intralox is a division of Laitram, L. L. C. , with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide each day. Intralox's conveyance solutions enhance food safety, power e-commerce, and solve challenges for industries from automotive to industrial manufacturing to consumer goods. Together, our 3,000+ global employees are reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers' growth worldwide for more than 45 years. We consistently and sustainably work together to create long-term value by continuously improving products, services, and processes for our customers. Our award-winning customer service team provides comprehensive support and access to technical experts to deliver fast, reliable solutions. Intralox was founded upon the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We aim as a company to practice these principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page. (*********** intralox. com/careers. aspx) Job Responsibilities and Requirements Responsibilities: + Focus on quality of installations including the following + Overall Installation Quality + Mechanical conveyor transitions + Conveyors are installed straight and level + All Installations are installed per drawings + Sites remain neat, clean, and organized + Mechanical/Electrical installations follow schedules and meet milestones + Electrical wiring is routed and dressed (neat and tidy) + All wires are labeled + Mechanical and electrical installations are consistent from site to site + Consistent and effective communication with Intralox Site Superintendents. + First line of support for sites that have questions. + Support field team with the following: + On-site technical questions + Contractor or staffing issues + Schedule + Continuous improvement and performance support + Enforce ALL onsite safety protocols + Perform daily on-site inspections to ensure quality installations. + Communicate closely with and support site superintendents, coordinators, contractors, and other Intralox on-site personnel to ensure schedules, milestones, quality, and performance standards are met. + Ensure equipment, tools, parts, materials, etc. are scheduled in accordance with the installation strategy to streamline installation. + Rely on extensive experience and judgment to plan and accomplish goals. + Has a thorough understanding of commonly used installation and supervision concepts, practices, and procedures. + Understand a variety of complicated conveyor and associated equipment installation tasks. + Review mechanical installation packages, project documents, plans and specifications to communicate to site superintendents and their teams. + Collaborate with team to develop installation strategies to maximize installation efficiencies. + Assist with system commissioning and troubleshooting of installations. + Assist in estimating installation durations and costs. + Perform pre-installation site surveys. + Provide weekly installation summary of all onsite efforts. Position Requirements: + A high school diploma or GED equivalent. + Must have at least ten (10) years in field installation supervision of conveyors and sorters. + Must have experience managing simultaneous installations with crews of twenty or more mechanics and electricians (site personnel can exceed 100 total employees). + Must have excellent communication skills, both verbal and written. + Be detailed oriented and organized. + Must have a willingness to teach both Intralox employees and contractors. + Proficient with hand tools, powered tools, forklifts, vertical lifts, etc. + Must be able to fabricate parts as required. + Proficient at understanding mechanical drawings. + Understanding of electrical schematics. + Ability to establish and maintain good working relationships with Project Management, engineering groups, customers, suppliers, and subcontractors. + A self-managed individual who is a team player with excellent leadership qualities. + Able to travel extensively (75% or more), work weekends, holidays and overtime when required. + Must have a valid driver's license. + Must pass drug screening and background check. + Must be able to lift 70 pounds and climb ladders. + Must have basic computer skills including but not limited to: + Using Windows software + Outlook/email + Microsoft Word + Prepare, organize, and save documents + Microsoft Teams Intralox's benefit program is a major part of an employee's total compensation from the company. Hired applicants may be eligible for benefits including health, dental, vision, and disability insurance, paid time off, 401K, flexible spending account, life and AD&D insurance, long term care, tuition reimbursement, and additional voluntary benefits. The salary range provided is a good faith estimate representative of all experience levels. Intralox considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training and key skills. Therefore, we encourage all qualified applicants to apply regardless of their salary expectations. The position is eligible for one of the following: commissions, discretionary incentives, or production incentives according to the terms of those plans. Salary Range: $39. 81 to $57. 26 EEO/Vet/Disability Notice EOE/M/F/Vet/Disabled
    $39 hourly 13d ago
  • Regional Sales Manager (REMOTE OPTION)

    Globalstar Telecommunications Limited 4.6company rating

    Work from home job in Covington, LA

    Who we are: Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar reliably connects and protects assets, transmits key operational data, and saves lives - from any location - for consumers, industrial companies and government agencies in over 120 countries. With a portfolio that includes SPOT GPS messengers, next-generation IoT products and modems, and cloud-based telematics solutions, Globalstar's cost effective satellite-powered innovations give users visibility and intelligence for improving safety and operational efficiencies. What we offer: * Work/Life Balance: Paid Time Off, Paid Holidays * Financial Benefits: 401(k) Plan with Company Match, Employee Stock Purchase Program, Voluntary and Company Paid Group Life Insurance, Short- and Long-Term Disability Insurance, Medical FSA, Dependent Care, Competitive Salaries * Health & Wellness: Health Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program, Comprehensive and Interactive Wellness Program Job Summary: Globalstar is looking for a seasoned Regional Sales Manager in the B2B/B2G telecom space (satellite industry experience preferred) with an extensive background in Asset tracking/Lone Worker Safety verticals. This is a frontline sales role focused on obtaining new direct business as well as growing existing accounts and/or key partners. Supervisory Responsibilities: * None Duties/Responsibilities: * Use existing Business relationships to obtain new business. * Experience with asset tracking/lone/remote worker verticals in wireless or Satellite, or both preferred * Identify opportunities and risks to new business within all pertinent vertical markets, such as oil & gas/utilities, forestry, maritime transportation, oceanography research and FED/SLED government. * Identify and maintain a target list of potential, B2B/B2G customers and partner opportunities using secondary research, consulting sales and marketing, attending sector trade shows, and other relevant sources. * Prospect strategically for new customer/logo acquisition * Qualify leads through research, phone interviews, and face-to-face meetings * Provide hardware & subscription forecast to management on a quarterly and annual basis * Target and gain input on trade shows that would benefit Globalstar product segment in the Asset tracking and Remote worker Safety space * Expand distribution to exceed sales goals as defined in the Quarterly Sales Commission Plan * Work with Marketing and Sales leadership to provide feedback on product improvements * Train and assist direct customers and partners in sales and marketing activities * Maintain sales reports in CRM * Participate in quarterly sales conferences, and provide support to other field sales personnel as directed * Handle all potential customer inquiries and issues with a focus on promoting Globalstar products and services, using defined sales techniques and processes Skills and Competencies: * Detail oriented with ability to multi-task in a fast-paced environment * Ability to act independently and as part of a large team * Excellent time management skills with the ability to meet deadlines and quotas * Self-motivated with excellent analytical and critical thinking skills * Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management * Excellent organizational skills with attention-to-detail * Ability to meet multiple deadlines in a fast-paced environment * Ability to effectively manage time and prioritize tasks * Ability to act with integrity, professionalism, and confidentiality * Proficiency with Microsoft Office * Familiarity with NetSuite Education, Experience, and Licenses/Certifications: * Bachelor's Degree in related field or equivalent work experience * 6+ years of Asset tracking/Remote worker safety in field sales and sales management experience * Experience with sales and marketing in Asset tracking/Remote worker safety markets * Proven experience in vertical markets such as Asset tracking/Remote worker safety. * Understanding of the telecoms industry; ideally satellite communications * Experience in scaling business through partners * Experience in direct acquisition of customers * Proven track record of sales results and revenue growth Physical Requirements: * Ability to travel as required, moderate to extensive travel * Ability work remotely * Willingness and ability to work after regularly scheduled hours as needed * Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours) * Ability to operate the equipment used for the job * Ability to lift 15 pounds at times * Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job Marginal Functions: A review of this may have omitted some of the marginal functions of the position that are incidental to the performance of the job duties and responsibilities. This job description, in no way, states or implies that these are the only duties and/or responsibilities to be performed by the employee in this position. The employee in this position will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor. Globalstar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, ancestry, age, medical condition, genetics, disability, veteran status, marital status or any other legally protected activity or characteristic under applicable Federal, State or local law.
    $51k-75k yearly est. 60d+ ago
  • Software Engineer III

    Stratacuity

    Work from home job in Covington, LA

    Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Senior Software Engineer Location: New Orleans LA- 100% remote Duration: Fulltime Rate/Salary Range: On target earnings of $160k-$170k Position Overview: We're seeking a highly skilled Senior Software Engineer with deep backend expertise and a passion for enabling AI-driven development. This role is ideal for someone who thrives in a hands-on coding environment, can partner with architects, and is excited to work with cutting-edge tools like GitHub Copilot Pro+. You'll be focused on backend systems using .NET/C#, working with data-driven architectures and cloud-native solutions primarily in Azure. Must Haves: * 6-8+ years of professional software engineering experience * Strong proficiency in backend development with .NET and C# * Experience with GitHub Copilot Pro+ or similar AI-assisted coding tools * Solid understanding of cloud infrastructure-Azure or AWS Key Responsibilities: * Develop and maintain scalable backend services using .NET and C# * Leverage AI code generation tools (e.g., GitHub Copilot Pro+) to accelerate development * Collaborate with architects and cross-functional teams to enable solutions, not just design them * Work with Cosmos DB and other data-centric technologies to build robust, performant systems * Operate primarily in AWS environments; Azure experience is not necessary * Contribute to code reviews, best practices, and continuous improvement * Design, develop, and maintain APIs for various consumers. * Ensure APIs are scalable, secure, and performant * Document API specifications and provide support for integration Required Qualifications: * 6-8+ years of professional software engineering experience * Strong proficiency in backend development with .NET and C# * Experience with GitHub Copilot Pro+ or similar AI-assisted coding tools * Solid understanding of cloud infrastructure-Azure or AWS * Experience with Cosmos DB or similar NoSQL databases * Ability to work independently and produce high-quality code * Strong problem-solving skills and a "solver/enabler" mindset Nice to Have: * Exposure to AI/ML workflows or interest in AI-driven development * Experience in high-scale, distributed systems * Familiarity with CI/CD pipelines and DevOps practices EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: FullTime Remote: Yes Location: Covington, LA, US Job Type: Date Posted: October 12, 2025 Pay Range: $165,000 - $175,000 Similar Jobs * Software Engineering - Software Engineer III * Software Engineer * Software Engineer * Software Engineer * Software Engineer II
    $165k-175k yearly 16d ago
  • Real Estate Agent

    PMI Integrity Properties 3.7company rating

    Work from home job in Mandeville, LA

    Job DescriptionBenefits: 401(k) Bonus based on performance Company parties Flexible schedule Free uniforms Training & development Real Estate Agent Residential & Commercial | Multiple Income Streams Company: PMI Integrity Properties Location: Louisiana & Alabama (Multiple Markets) Employment Type: Independent Contractor Why Work With Us? At PMI Integrity Properties, we do more than traditional brokerage. Our agents can earn from residential sales, commercial sales, leasing, property management, and investor servicescreating multiple income streams and maximizing your earning potential. If you want to expand beyond standard real estate transactions, this is your opportunity. Benefits & Perks Flexible Schedule Opportunities for Advancement Professional Development & Training Multiple Ways to Earn Income Job Summary Were seeking a driven, licensed Real Estate Agent to represent our clients in both residential and commercial transactions. This role goes beyond buying and sellingit includes leasing, investment consulting, and property management opportunities. Youll work with a supportive team, benefit from our established systems, and have the tools to grow your business in multiple directions. Responsibilities Represent buyers, sellers, landlords, and tenants in a variety of transactions. Advise clients on pricing, marketing, and negotiation strategies. Assist investors with identifying and analyzing potential opportunities. Manage leasing activities including showings, tenant screenings, and lease execution. Prepare CMAs, contracts, and related documentation. Coordinate with lenders, appraisers, inspectors, and title companies to ensure smooth closings. Maintain accurate records and property listings. Qualifications Active real estate license. Proven success in sales, leasing, or both (track record of closed deals preferred). Strong negotiation and communication skills. Knowledge of residential, commercial, and leasing practices. Comfortable with CRM tools, Microsoft Office, and property management software. Self-motivated with the ability to manage your own business. Ready to grow your business beyond just sales? Join PMI Integrity Properties and take advantage of the opportunity to earn in multiple real estate sectors. Apply today or email us at ************************* This is a remote position.
    $60k-83k yearly est. Easy Apply 5d ago
  • Speech-Langage Pathologist

    MIYO Health

    Work from home job in Livingston, LA

    🌟 Short-Term Speech-Language Pathologist (SLP) - 12-Week Assignment 🌟 Schedule: Full-Time or Part-Time options available (37.5 hours/week, Monday-Friday, 8:00 AM-3:30 PM) Assignment Duration: January-March (12 weeks) About the Role MIYO Health is seeking a fully REMOTE Speech-Language Pathologist to support a local elementary school in Walker, LA for a 12-week coverage assignment. This is a great opportunity for an SLP with school-based experience who excels in managing a diverse caseload and collaborating with support teams. Key Details Caseload: Approximately 60 IEP/RTI cases, grades K-5, mild to moderate needs Setting: One elementary campus in Livingston Parish Support: Onsite support available Format: This role is 100% REMOTE Tools/Systems: Familiarity with eSER (IEP platform) and prior public school experience strongly preferred Requirements What We're Looking For A Louisiana-licensed SLP comfortable working independently and collaboratively Experience serving elementary students with a range of communication needs Strong organizational and communication skills for managing a full caseload Someone ready to jump in quickly and support students and staff during this short-term assignment Benefits Why Work With MIYO Health ✨ Mission-driven, supportive team & culture ✨ Meaningful impact on student outcomes in your local parish ✨ Competitive pay If you're interested in a meaningful, school-based role and available for a January start, we'd love to hear from you!
    $60k-85k yearly est. Auto-Apply 35d ago
  • (Remote) Data Entry Processor

    Easy Recruiter

    Work from home job in Covington, LA

    Job Functions, Duties, Responsibilities and Position Qualifications:You are the definition detail-oriented. Youve got great typing skills, a sense of urgency, and the caring confidence that comes with knowing theres a patient behind every specimen. Youre also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA - is it in yours?This opportunity is part-time during first shift.In this role, you will: Perform a vital part of the patient care process by making sure laboratory specimens are properly received and routed for testing. Data enter lab requests, double-check test orders, and recognize when corrective action is needed. Work in a laboratory environment with biological hazards and PPE requirements. Champion safety, compliance, and quality control. Help patients without being face-to-face! All you need is: High School Diploma or equivalent Strong reading, writing, and analytical skills Typing proficiency, including 10-key Ability to work in a fast-paced environment Bonus points if youve got: 2+ years of laboratory training or experience in specimen collection and processing Data entry experience in a production environment Well give you: Appreciation for your work A feeling of satisfaction that youve helped people Opportunity to grow in your profession Free lab services for you and your dependents Work-life balance, including Paid Time Off and Paid Holidays Competitive benefits including medical, dental, and vision insurance Help saving for retirement, with a 401(k) plus a company match A sense of belonging were a community! We also want you to know:This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, promotions, transfers, discipline, terminations, wage and salary administration, training, and benefits.Scheduled Weekly Hours:25Work Shift:2nd Shift (United States of America) Company:Clinical Pathology Laboratories, Inc.Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-34k yearly est. 60d+ ago
  • Remote Financial Representative- Entry Level

    Unlock Potential 360

    Work from home job in Ponchatoula, LA

    Job Description About the Opportunity: LifePro Recruitment is hiring entry-level sales professionals who want to start or grow their careers in remote sales. We have qualified leads and step-by-step training to help you succeed in a performance-based, commission-only role. If you're self-motivated and ready to work, we're ready to help you grow. Key Responsibilities: Conduct virtual consultations via phone or video with individuals who have requested information Identify client needs and offer tailored coverage solutions. Follow up with prospects and manage your pipeline in our CRM. Participate in ongoing training and mentorship sessions Work independently and meet individual performance goals What We Offer: Commission-based compensation with uncapped earning potential Warm, high-intent leads Remote work with flexible scheduling Access to ongoing coaching, scripts, and support Clear advancement path for motivated individuals Ready to take control of your time and income? Apply today to join LifePro Recruitment and build a career that fits your goals and lifestyle. Job Types: Full-time, Part-time, Permanent Requirements Qualifications: No sales experience required-training provided Excellent communication and interpersonal skills Self-disciplined, goal-oriented, and coachable Comfortable using basic digital tools (Zoom, CRM) Must be legally authorized to work in the U.S. Life insurance license preferred (or willingness to obtain with guidance) Benefits Benefits: Dental insurance Flexible schedule Health insurance Vision insurance
    $28k-49k yearly est. 1d ago
  • Field Installation Superintendent

    Intralox 4.5company rating

    Work from home job in Hammond, LA

    Field Installation Superintendent Apply now (************* laitram. com/en\_US/JobsLaitram/ApplicationMethods?job Id=7412) Location New Orleans, LA, Hammond, LA, Baltimore/Washington D. C. , Grand Rapids, MI, Twinsburg, OH, US - Southeast Region, US - Northeast Region, US - West Coast Region, US - Midwest Region, US - Pacific Northwest Region, US - Southwest Region, US - Remote Job Category Customer Service & Technical Support, Facilities & Maintenance Division Intralox Job Description (General Summary) Intralox L. L. C. , the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Field Installation Superintendent. Reporting to the Field Installation Manager, the ideal candidate will have a strong electrical and mechanical aptitude with a willingness to perform both supervisory duties and execute 'hands on' work while serving as the face of Intralox at customer sites. This position requires a significant amount of travel (80% or more) with some project installation work taking place on holidays and weekends to meet customer scheduling requirements. It is not a requirement that the candidate live in Maryland, as travel is required within the Continental United States. The position would require you to travel to and be on our customer sites which include but are not limited to UPS, USPS, FedEx and Amazon - this position requires a negative pre-employment (criminal background) and pre-assignment drug test (including THC) due to customer worksite requirements. Intralox is a division of Laitram, L. L. C. , with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide each day. Intralox's conveyance solutions enhance food safety, power e-commerce, and solve challenges for industries from automotive to industrial manufacturing to consumer goods. Together, our 3,000+ global employees are reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers' growth worldwide for more than 45 years. We consistently and sustainably work together to create long-term value by continuously improving products, services, and processes for our customers. Our award-winning customer service team provides comprehensive support and access to technical experts to deliver fast, reliable solutions. Intralox was founded upon the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We aim as a company to practice these principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page. (*********** intralox. com/careers. aspx) Job Responsibilities and Requirements Responsibilities + Performs a variety of complicated conveyor and associated equipment installation tasks. + May be assigned and responsible for independently supervising the installation of large conveyance systems. + Independently supervises day to day on-site construction and installation activities. + Lead Mechanical assembly of conveyor systems and related equipment. + Works closely with and directs office support personnel, field technicians and mechanical sub-contractors to complete projects and meet strict deadlines. + Communicates schedules, reports and status updates directly with the customer and direct supervisor. + Prepares and kits necessary equipment for shipment to jobsite ensuring all items are accounted for and on time. + Reviews mechanical installation packages before going to the field to execute. + Assists with system commissioning and troubleshooting of field installations. + Leads daily safety talks with on-site crews. Ensure proper documentation of safety trainings completed for compliance purposes. + Leads the tracking of parts inventory on customer sites. + May assist in onsite training presentations as needed. + Responsible for maintaining and organizing company supplied tool set. + Works closely with the project managers and serves as company onsite presence. + Follow company policies and procedures. + Other duties as assigned. Requirements + A High School diploma or GED equivalent. + At least five (5) years of experience in the field installation supervision of conveyors and sorters, or related experience. + Previous experience in a lead capacity. + Ability to meet strict deadlines and prioritize the work of others. + Ability to train, coach and educate crews as needed. + Strong organization skills and ability to effectively delegate work of teams. + Proficient with hand tools, powered tools, forklifts, vertical lifts, etc. + Must have the ability to fabricate parts as required. + Strong mechanical skills. + Effective communication skills (verbal and written). + Ability and willingness to build professional relationships with engineering groups, customers, suppliers and subcontractors. + Self-managed individual who is a team player. + Knowledge of commonly-used installation, supervision and field concepts, practices, and procedures. + Must be comfortable using independent judgment and being a decision maker to plan and accomplish project goals. + Previous experience with Microsoft Office programs (Word, Outlook, etc. ). + Able to travel extensively (80% or more), work weekends, holidays and overtime when required. + Ability to lift up to 75 lbs and climb ladders. + Ability to work in a safe and efficient manner. + A valid driver's license. Desired Qualifications + Previous work experience in Manufacturing industry. + Previous experience with conveyors. + Ability to weld. + Knowledge of different types of structural steel. + Previous training experience. + Completion of OSHA 10 course. Intralox's benefit program is a major part of an employee's total compensation from the company. Hired applicants may be eligible for benefits including health, dental, vision, and disability insurance, paid time off, 401K, flexible spending account, life and AD&D insurance, long term care, tuition reimbursement, and additional voluntary benefits. The salary range provided is a good faith estimate representative of all experience levels. Intralox considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training and key skills. Therefore, we encourage all qualified applicants to apply regardless of their salary expectations. The position is eligible for one of the following: commissions, discretionary incentives, or production incentives according to the terms of those plans. Salary Range: $35. 00 to $57. 26/HR EEO/Vet/Disability Notice EOE/M/F/Vet/Disabled LinkedIn Recruiter #LI-RB1
    $35 hourly 13d ago
  • Licensed Life Insurance Agent - Remote Position

    Gia Legacy Planning

    Work from home job in Madisonville, LA

    Job Description Company: GIA Legacy Planning Job Type: Full-Time | Part-Time | Commission-Based About Us: We are committed to empowering our agents with cutting-edge technology, world-class training, and a supportive team environment. We are seeking motivated Licensed Life Insurance Agents who are eager to grow their careers while enjoying the flexibility of remote work. As a part of our team, you'll have access to high-quality leads, advanced sales technology, and top-tier training to help you succeed. Why Join Us? ✔ Work from home - 100% remote position with flexible hours ✔ Lucrative Commission-Based Income - Uncapped earning potential ✔ Warm Lead CRM - No cold calling required ✔ Comprehensive Training & Mentorship - We invest in your success ✔ Cutting-Edge Technology & CRM - Automate tasks and streamline sales ✔ Opportunities for Advancement - Grow into leadership roles ✔ Supportive Team Culture - Be a part of a network of top agents Responsibilities: ✅ Consult with clients to assess their insurance needs & recommend suitable coverage ✅ Educate clients on policy options and help them make informed decisions ✅ Manage the full sales cycle from prospecting to closing deals ✅ Maintain relationships with clients and provide ongoing policy support ✅ Stay up to date with industry trends and product knowledge Qualifications: ????Active Life and/or Health Insurance License (Required) ????Strong communication and interpersonal skills ????Self-motivated with a drive for success ????Ability to work independently and remotely ???? Ready to take charge of your future? Apply today!
    $54k-82k yearly est. 25d ago
  • Zendesk Engineer

    Dutch Bros. Coffee 3.8company rating

    Work from home job in Covington, LA

    It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. We are looking for a highly skilled, proactive, hands-on Zendesk Engineer to manage the full Zendesk product lifecycle, from roadmap definition to hands-on configuration, while driving automation, AI capabilities, and workflow improvements. The Zendesk Engineer will collaborate with stakeholders across multiple business units to gather requirements, implement best practices, and deliver integrations that align with operational and business objectives. This is a highly technical, analytical, and business-focused individual contributor role requiring deep platform expertise and strong cross-functional communication skills. Job Qualifications: * 4+ years of experience in product management, platform ownership, or administration of enterprise SaaS platforms, with at least 3 years dedicated to Zendesk administration and optimization. * Proven track record of managing product roadmaps, gathering requirements, and delivering platform enhancements in complex enterprise environments. * Strong understanding of ITSM processes, internal technology service delivery, and operational support models. * Experience with vendor engagement and partnership for platform enhancements, support escalations, and roadmap planning. * Familiarity with automation, AI-enabled routing, bots, and workflow design within Zendesk or similar platforms. * Zendesk Administrator or Advanced Administrator certification preferred. * Experience designing and deploying AI-driven workflows, bots, and self-service tools to reduce resolution time and improve user experience. * Ability to translate platform data into actionable insights, build custom reports/dashboards, and measure platform performance against KPIs. * Familiarity with integrating Zendesk to enterprise systems via native connectors, middleware, or APIs. Location Requirement: This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days. Relocation assistance is available for eligible candidates. Work Sponsorship: This position does not offer visa sponsorship at this time. Key Result Areas (KRAs): * Develop and maintain the Zendesk roadmap, ensuring alignment with Technology and operational goals, and communicating updates to stakeholders. * Manage configurations, workflows, triggers, automations, AI routing, and knowledge base content to maximize platform performance. * Build and maintain dashboards and reports to measure KPIs, identify trends, and support data-driven decision-making. * Design, implement, and refine automation and AI solutions to streamline ticket handling, improve self-service adoption, and reduce resolution times. * Support and enhance integrations with enterprise systems, ensuring seamless data flow and scalability for future needs. * Partner with Technology, operations, and other business units to gather requirements, design solutions, and ensure adoption of platform enhancements. * Lead initiatives such as instance consolidation, omnichannel rollout, or ticket form redesign, delivering projects on time and within scope. * Must be able to collaborate in-person with occasional impromptu in-person meetings Skills: * Ability to deliver best in class service excellence through proactive resolution, and user focused platform design * Skilled in aligning platform capabilities to organizational objectives, improving efficiency, and enabling operational excellence * Excellent ability to engage stakeholders across multiple business units, gather requirements, and present solutions clearly to both technical and non-technical audiences * Backlog Management * Effective Prioritization * Delivery Using Physical Requirements: * In-Office Environment:Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions * Must be able to collaborate in-person with occasional impromptu in-person meetings * Office Conditions:Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels * Mobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds * Hearing Requirements:Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed. * Reading and Writing Proficiency:Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively. * Vision Requirements:Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed. * Technology Proficiency:Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software. * Effective Communication:Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools. Compensation: DOE If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!
    $68k-96k yearly est. Auto-Apply 4d ago

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