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Work From Home Pontotoc, MS jobs - 43 jobs

  • Bilingual CSR II CDC Ops (temporary, remote)

    Maximus 4.3company rating

    Work from home job in Tupelo, MS

    Description & Requirements Maximus is currently recruiting for a Bilingual (Spanish/English) Customer Service II Agent, to support our CDC INFO (Centers for Disease Control) program. CDC-INFO provides Customer Service, in a virtual call center environment, via phone, email, and chat to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 Health and COVID related topics. *Temporary position with an approximate completion date of August - September 2026 * Must provide your own device/equipment (computer, laptop required, headset with microphone and monitor required) * Must be available to work an 8-hour shift between 8:00 am - 8:00 pm ET, Mon - Fri (40 hours/week) * Must be available to work occasional overtime Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff - Maintain up-to-date knowledge of CDC Public Response and policies as they apply - Track and document all inquiries using CRM and applicable systems - Meet Quality Assurance (QA) and other key performance metrics - Escalate calls, emails, or chat issues to the appropriate designated group - Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers) - Adhere to the Privacy Act as it relates to the confidentiality of information released - Attend meetings and training as requested and maintain up to date knowledge of public response, programs, and systems Education and additional Requirements: - High School diploma or GED required - Minimum six (6) months customer service/administrative /call center experience required - Must be able to speak, read and write in both English and Spanish clearly and professionally - Highly effective communicator with strong ability to provide an excellent customer experience - Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills - Experience working with a PC and a Windows environment required - Ability to effectively work within established contractual turnaround times required - Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks - Proven ability to work as a member of a team, as well as independently - All CDC INFO personnel will be required by contract to undergo periodic program update training as the program changes - All CDC INFO personnel are required to sign a Statement of Understanding and Non-Disclosure - Previous experience with computers, phone systems, and headset preferred - You must reside and work within the continental US - Experience in a healthcare field is highly desired Home office requirements: Must provide own device/equipment. Computer or laptop required, head set with microphone and monitor required. (Tablets, iPads, and Chromebooks are not permitted.) - Windows or Mac OS for Windows - Windows 10 or Windows 11 OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3) - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Hardwired (ethernet) internet connection. - Required Internet speeds; minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to ****************** Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - May have additional training or education in area of specialization. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 19.53 Maximum Salary $ 26.58
    $25k-32k yearly est. Easy Apply 5d ago
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  • Territory Manager-Remote

    Priorityoneinc

    Work from home job in Tupelo, MS

    Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success. Priority1, Inc. , a dynamic nationwide company, is now seeking transportation professionals for business-to-business product/service sales in Tupelo. We are looking for enthusiastic, polished, hardworking candidates who want to have a career in sales! Priority1 is a premier consulting and contract logistics company, specializing in LTL, Truckload, Air Freight, and Warehouse services. We are growing at a rapid pace and we are looking to add new outside Territory Managers to the Tupelo market. The Territory Manager sales position offers potential candidates the opportunity to establish superior selling skills, offer a large business solution in a small-to-mid size business environment, and grow into a Senior Territory Manager/Regional Sales Manager position by gaining valuable experience selling to executive level decision makers (i.e.) Owner, CEO, CFO, President, and Vice President. This outside sales position is focused on new business acquisition. The freight shipping industry has an unlimited prospect base. The Priority1 value proposition delivers best in class solutions for customers, while also reducing their operating cost. This Territory Manager position is the start of a career path that creates consistent personal and professional growth as well as a great income opportunity. Snapshot of Territory Manager Position at Priority1 -Prospecting New Business (There is a lot of B2B Door-to-Door Cold Calling Involved) -Develop Lead Generation and Utilize CRM to Track Activity -Selling and Setting Up New Accounts -Managing Accounts You Sell Training and Development At Priority1, we believe supporting our Territory Managers (TM's) through best-in-class training and development. New hires can expect three weeks of corporate training inside of their first 24 months, with the potential for additional Senior TM trainings and management trainings further into their career. All trainings take place in Little Rock, AR and are led by the Executive Development Team, who themselves started in sales. Also, new Territory Managers get integrated into the “Fast Start Program” immediately after Basic Sales Training in Little Rock. The Fast Start Program includes 3 months of in-the-field training with Upper Management. Rewards and Recognition We recognize our talent often because we understand how important it is to acknowledge superior performance. Motivated, competitive individuals can expect to have their accomplishments recognized in front of their peers and in front of the entire organization. Requirements of a Priority1 Territory Manager -2 years of freight sales experience preferred -Bachelor's Degree preferred (deal courses in business, marketing and/or communication preferred but any major will work as long as you have a passion for sales) -Involvement in campus activities (athletic backgrounds highly recommended) -Naturally enthusiastic and energetic -Polished and professional appearance and demeanor -Determined to be part of a winning team -A burning desire to be successful Compensation -Competitive base salary + Uncapped Commission + $500 Monthly Car Allowance + Reimbursement for Gas Receipts -Medical Insurance with premiums paid at 100% for employees AND dependents -Dental Insurance 100% paid for Employee -Vision Insurance -HSA with Employer Contributions -Life Insurance -Short Term Disability -Long Term Disability -401(k) Plan -Profit Sharing: Typical annual contribution of 15% of total eligible compensation -Paid Holidays AND PTO -Cancer, Critical Illness, and Accident Policies available Priority-1, Inc. will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please email ***********************. Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $44k-79k yearly est. Auto-Apply 6d ago
  • Sales Rep - Full/Part Time - Work from Anywhere

    Dobbins Insurance Group

    Work from home job in Tupelo, MS

    The Dobbins Insurance Group of Equis Financial is seeking a driven and coachable individual who is ready to start getting paid what they are worth! You will become your own boss in this expanding market and can work Full Time or Part Time. We train agents to distribute our Living Benefits Life Insurance in their local community. This is a revolutionary type of insurance that offers access to death benefits (in cases of sickness or accident) without having to die. This is 100% commission based business so there is NO Cap on your income. We have the coaching, training, and support in place. You are In Control of your income and raises every 2 months based on production. Discounted Pre-Licensing course for your Insurance License. ($200 value) Remote Work Weekly Training Calls Training Website for new agents Direct Mentorship from a Top Manager What we do: We offer a revolutionary type of life insurance designed for mortgage protection called living benefit life insurance that offers access to your death benefit without having to die. This new type of life insurance is the industry's best kept secret and practically sells itself. We train people to distribute these products in their local community. We have Exclusive , highly qualified, direct mail and internet leads available to all agents. NO Cold Calling We can also train you to sell without the lead program. Out of the 800+ insurance carriers in America, we work exclusively with the few top rated carriers that offer the living benefit products such as CVS, Mutual of Omaha, TransAmerica, Foresters Financial etc. Qualifications: Must have or be willing to obtain a life insurance license. Be personable and have a willingness to serve your clients.
    $36k-66k yearly est. 60d+ ago
  • Work From Home

    HMG Careers 4.5company rating

    Work from home job in Tupelo, MS

    Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a strong desire for a long-lasting career. We're looking for individuals who are eager to start their journey with us and are committed to personal and professional growth. What We Offer: Full-time virtual career, offering the flexibility to work remotely. Average 1st yr $67-75K / Avg 2nd yr $1128K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package: medical, dental, prescription coverage. Exceptional training with experienced agents and managers. Leads provided: no calling family or friends, no cold calls. Flexible hours: a fulltime career, but you choose when you work. Opportunities for advancement and recognition. Dynamic Team Environment: a thriving virtual workplace atmosphere. Comprehensive training and ongoing support. Qualities We Value: Openness to learn and be coached. Outgoing, friendly, positive, and approachable personality. A strong desire to help others to provide valuable advice and services. Effective communication skills: your ability to connect is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain a life & health license. Basic computer literacy is essential. Must reside in North America. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
    $67k-75k yearly 60d+ ago
  • Application Support Administrator

    Marsh & McLennan Companies, Inc. 4.8company rating

    Work from home job in Tupelo, MS

    Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Support Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Application Support Administrator on the User Support Team, you'll review incoming Help Desk tickets to provide technical support and troubleshooting for applications, resolving issues in a timely manner to minimize downtime and ensure optimal performance You'll assist in escalating unresolved issues and provide prompt feedback to the internal customers. As the Application Support Administrator, you will be managing user access and permissions, ensuring data security and compliance with company policies. Our future colleague. We'd love to meet you if your professional track record includes these skills: * Strong knowledge of Agency Management System Administration, specifically Applied Epic or Vertafore applications such as Sagitta, BenefitPoint, ImageRight, * Experience working in a Help Desk environment such as ServiceNow * Excellent attention to detail with proven organizational and time management skills * Ability to work within a team environment and prioritize tasks in a fast-paced environment * Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams These additional qualifications are a plus, but not required to apply: * Proficient with the Windows Operating Systems and MS Office products * Some insurance agency experience preferred * Knowledge of these applications is helpful but not required; Concur, DocuSign, Smartsheet, Applied CSR24, Applied TAM, Erlon We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: * Generous time off, including personal and volunteering * Tuition reimbursement and professional development opportunities * Remote Work * Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: ********************** Follow us on social media to meet our colleagues and see what makes us tick: * ************************************ * ********************************** * ***************************** * ******************************************************* Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Remote The applicable base salary range for this role is $53,900 to $95,900. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: February 2, 2026
    $53.9k-95.9k yearly 5d ago
  • (Remote) Data Entry Research Panelist Work From Home

    Focusgrouppanel

    Work from home job in Tupelo, MS

    Work From Home, Entry Level Data Entry Clerk As A Research Participant We are looking for people who want to work remotely from home. You'll need an Internet connection and a mobile device or computer. We need folks who want to do tasks, micro tasks, work at home opinion panels, online focus groups, product testing, research trials and more. This is not a normal 9-5 job, but a fun way to earn extra cash working from home part time on the fly - work when you want. Apply today for free and start earning. Work from home from any location, any hours, any day. Your choice. All backgrounds welcome: Work from home, part time, Amazon, customer service representative, medical professional, remote work at home, drivers, administrative assistant, work from home customer service representative, registered nurse, web developer, assistant manager, pharmacy technician Requirements: Education varies by study - all education levels accepted Current USA resident Speak, read and understand English / Spanish a plus as more opportunity is available to you Able to focus and follow through This is a remote work from home part time gig, you'll need a computer, laptop or mobile device. Microsoft Word or Excel helpful as a tool to keep yourself organized, but not mandatory Here's what you need to get started LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone. Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute. Backgrounds in Customer Service, Administrative Assisting, Sales and Sales Support helpful but not mandatory Pay Info: Up to 250 hr. per single research study session up to $3,000 per multi-session research study We look forward to working with you! Connect with us via email by applying to this posting! This is for those with any work backgrounds such as Amazon, customer service representative, medical professional, drivers, medical receptionist, our folks come from all backgrounds!
    $24k-36k yearly est. Auto-Apply 60d+ ago
  • Work At Home Remote Data Entry Research Panelist

    Maxion Corp

    Work from home job in Tupelo, MS

    Join Our Team as a Work -From -Home Data Entry Research Panelist! Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skills and backgrounds - whether you've been an administrative assistant, data entry clerk, typist, customer service rep, or even a driver! Why You'll Love This Job: Flexibility at Its Best: Work part -time or full -time, from anywhere, and on a schedule that fits your life. No Experience? No Problem! Comprehensive training is provided to set you up for success. Variety of Opportunities: Choose from a range of career fields and find the perfect fit for your talents. What You'll Do: Participate in research studies that contribute to meaningful outcomes. Enjoy the freedom of remote work while building your career. This role is your chance to turn your skills into income while working in an environment that's convenient and accommodating. Don't wait - take the first step toward a rewarding work -from -home career today! Apply now and start building the flexible, fulfilling future you deserve. Requirements Computer with internet access Quiet work space away from distractions Must be able and comfortable to working in an environment without immediate supervision Ability to read, understand, and follow oral and written instructions. Data entry or administrative assistant experience is not needed but can be a bonus We are recruiting those who have a background in health care, warehouse worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn To get started, these are the essential elements you'll need! LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone. Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute. Benefits Work when you want Earn cash working part time or full time. Learn new skills that you can take anywhere. No degree required Supplement your existing job. No need to quit your current job, unless you really hate it. Excellent job for Stay at home moms, retired folks, disabled people and anyone looking to learn how to make income online.
    $20k-27k yearly est. 60d+ ago
  • Account Executive - Gulf Coast

    Waste Management 4.4company rating

    Work from home job in Tupelo, MS

    Quick Snapshot The Account Executive (AE) is an inside sales position. This is a hybrid work situation, with a 50% in-office expectation. Candidates must be based near our Tupelo, MS office (499 South Gloster, Ste B2 - Tupelo MS 38801). The work schedule is Mon-Fri 8am-5pm. This position is a combo hunter / farmer, meaning you will be responsible for new business as well as retention of existing accounts. Candidates should be well-versed in business to business (B2B) sales and willing to cold call and prospect for new business while managing a book of business. I. Job Summary The Account Executive (AE) generates shareholder value by using a consultative retention approach for larger and/or more complex Small/Medium Business WM customers in an assigned book of business, territory/segment. The AE manages existing business relationships focused on achieving budgeted retention goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing and updating contract agreements from WM customers as well as growing revenues from existing customers. The role of the AE is to maintain a net positive business performance in the commercial space through proactive outreach, account retention and revenue protection efforts to maintain a mutually beneficial alignment between the customer and WM's growth goals. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. * Customer interaction (external and internal), response & follow up * Serve as the lead point of contact for customer account management matters in an assigned book of business, establish and maintain a high level of customer satisfaction with internal and external customers, and build and maintain strong, long-lasting customer relationships * Align Waste Management products and services with customer needs, propose solutions that are compliant with appropriate local, state and federal regulations, and increase account penetration through consultative selling skills * Negotiate, update, and renew customer service agreements to maximize profits by providing ongoing education of contract details and use of strong negotiation skills * Resolve challenging customer requests and collaborate with the Inside Sales Manager to resolve all customer escalations or issues * Communicate rates, charges and service strategies with conviction as well as understand and effectively use customer incentives and concessions within appropriate profit targets and level of authority * Collaborate with sales team to identify and grow opportunities within territory and engage additional WM business opportunities, referring internally as appropriate * Administrative work * Use Waste Management sales productivity software tools accurately and consistently (i.e. Salesforce.com/Customer Relationship Management and Pricing Tools) * Prepare reports as needed and/or handle general administrative duties as appropriate III. Supervisory Responsibilities This position has no supervisory responsibilities. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience * Education: High School Diploma or GED (accredited). * Experience: One (1) year of WM experience or five (5) years of business to business account management at a proficient level. B. Certificates, Licenses, Registrations or Other Requirements * None required. C. Other Knowledge, Skills or Abilities Required * Ability to effectively convert customer cancellation requests * Ability to build relationships (highly competent) * Ability to set goals * Proficient in time management * Proficient in computer skills * High impact communication * Planning and organization * Ability to negotiate (highly competent) * Financial acumen V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. * Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; * Required to exert physical effort in handling objects less than 30 pounds rarely; * Normal setting for this job is a work from home setting. VI. Benefits You'll receive a top-notch benefits package, including Medical, Dental, Vision, Life Insurance and Short and Long Term Disability. We have a great Employee Stock Purchase Program (ESPP), a fantastic company match on 401K (4.5% with NO vesting period), generous vacation and sick time, and we'll also help pay for continuing your education!
    $56k-93k yearly est. Auto-Apply 6d ago
  • Bilingual Quality Analyst - Remote

    Maximus 4.3company rating

    Work from home job in Tupelo, MS

    Description & Requirements Maximus is seeking a detail-oriented and experienced Bilingual Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement. *Position is contingent upon contract award* This position requires fluency in Spanish and English (both written and spoken). The Bilingual Quality Analyst will review customer interactions in Spanish and complete evaluation scoring and documentation in English. Candidates must be comfortable understanding spoken Spanish and writing detailed feedback in English. This is a fully remote role. Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met. - Collaborate in developing new procedures and update existing procedures when changes occur. - Analyze reports on operational performance and provide solutions to identified issues. - Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues. - Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project. - Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate. - Assist with monitoring performance and meeting contractual requirements using system applications. - Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows. - Assist with staff training for the purpose of achieving and maintaining quality program goals. - Analyze effectiveness of key initiatives and quality improvement efforts. - Perform other duties as assigned by management. - Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met. - Collaborate in developing new procedures and update existing procedures when changes occur. - Analyze reports on operational performance and provide solutions to identified issues. - Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues. - Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project. - Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate. - Assist with monitoring performance and meeting contractual requirements using system applications. - Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows. - Assist with staff training for the purpose of achieving and maintaining quality program goals. - Analyze effectiveness of key initiatives and quality improvement efforts. - Perform other duties as assigned by management. - Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team. - Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting. - Assist the center with taking calls as needed to support operations and maintain service levels. Equipment will be provided but must meet the remote position requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. - Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback. - Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets. - Maintain strong organizational skills to effectively track monitors across different lines of business - Collaborate in the development and revision of procedures in response to operational changes. - Analyze operational and quality data to identify trends, gaps, and opportunities for improvement. - Make recommendations based on data analysis to enhance performance and service delivery. - Participate in and contribute to calibration sessions to ensure consistency in quality evaluations. - Assist in training initiatives aimed at improving agent performance and overall quality scores. - Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents. - Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making. - Take calls as needed to support center operations and maintain service levels. - Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics. - Perform other duties as assigned by management. - Must be bilingual in Spanish and English with strong written and verbal communication skills in both languages. Call monitoring will be in Spanish; evaluations and scoring will be completed in English. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 55,000.00 Maximum Salary $ 66,000.00
    $49k-69k yearly est. Easy Apply 2d ago
  • Mental Health Therapist - LPC/LCSW/LP

    Sageberry Psychology

    Work from home job in Tupelo, MS

    Sageberry Psychology is hiring experienced, independently licensed clinicians to support our growing client base. This position offers the flexibility to work remote, hybrid, or in-person, as well as the opportunity to build a caseload that matches your specialties and clinical strengths. Responsibilities: Provide individual therapy using evidence-based interventions Conduct diagnostic assessments and create treatment plans Maintain accurate, timely documentation in compliance with standards Collaborate with clients to set goals and review progress Participate in team consultations and professional development Adhere to HIPAA, ethical, and legal requirements Maintain active licensure and CE requirements Qualifications: Master's or Doctoral degree in Counseling, Social Work, Psychology, or related field Unrestricted Mississippi license (LPC, LCSW, or LP) Experience with diverse populations preferred Strong clinical reasoning and familiarity with EHR systems Excellent communication and organizational skills Ability to work independently and within a multidisciplinary team What We Offer: Flexible work structure (remote, hybrid, or in-person) Competitive compensation Collaborative and supportive clinical environment Client assignments based on clinical competencies Opportunities for growth and continuing education Administrative support for scheduling and billing How to Apply: Apply now to this ad. Submit your resume/CV, cover letter, references, and proof of licensure to *********************** if not included with your resume file submitted.
    $30k-45k yearly est. Easy Apply 41d ago
  • Senior Tax Manager

    Byrne | Zizzi

    Work from home job in Tupelo, MS

    Remote Opportunity for Candidates from Mississippi, Tennessee, Alabama, and Georgia If you are looking for a leading innovative firm, that provides a culture and work environment that you are encouraged and supported to develop and grow in your career. An environment that has been described by team members as ethical, friendly, fast paced, and a fun environment that feels like family. A firm whose leaders' doors are always open for all team members, leaders that understand the importance of family, and leaders that support a true work life balance. Then look no further than Byrne Zizzi, CPA. Byrne Zizzi, CPA, PLLC is a growing firm because we are a relationship focused, innovative firm with a focus on educating clients and team members to plan for the future and have been blessed to have built relationships with our current clients and partners that have referred us to new clients! We have offices located in Tupelo, Oxford, Houston, and Aberdeen. We are looking for a Senior Tax Manager to join our growing firm that will be responsible for managing an increased volume of clients and projects tax plans, reports and compliance. Preparation and review of all tax filings and reporting in compliance with all regulations required. Evaluates tax implications of company activities and develop strategies to minimize tax obligations. Advises management on future changes to tax regulations and possible implications for the organization. Directly responsible for managing, training, and development of multiple direct reports which may include Associates, Senior Associates, and Manager. Essential functions Oversight of challenging and complex federal and state tax returns and final review of tax projects for individuals, partnerships, trusts, and corporations. Managing an increased number of clients and projects to be completed. Proven experience in effectively hiring and supervising professional staff. Working with direct reports on setting clear deadlines and priorities. Recognizing, coaching, and development and growth of direct reports. Building and implementing new ideas and recommendations for continued improvement of processes for the betterment of our team members, clients, and Firm. Deliver comprehensive, long-term tax strategies and consulting services. Participate in the proposal process for potential new clients including the development of strategic tax planning. Accurately scope a new project and construct a fee estimate/budget. Effective prioritization of work based on deadlines and commitments; meets those deadlines and commitments by meeting productivity and efficiency standards. Build, develop, and maintain positive client relationship by providing timely and unmatched client service while exceeding client expectations. Assists in development of others by taking the time to teach other information/skills that are critical to their current and future work; makes yourself available to answer questions and is responsive. Promote firm services to existing and prospective clients. Effectively navigate various software programs and tools used by the firm. Perform other duties as needed. Competencies Professional with excellent oral and written communication skills, including the ability to explain complex tax issues to others. Attention to detail and dedication to producing quality work and avoiding negligent errors. Proven experience in training, mentoring and developing of team members skills. Demonstrates organizational and time management skills with proven ability to meet deadlines and commitments. Builds long term, trusted, and respected relationships with clients and team members by being a team player who has demonstrated integrity, accountability, and confidentiality. Ability to problem solve and develop solutions and adapt solutions to other similar circumstances. Ability to work effectively with others and enhance team-orientated environment. Proficient with MS Office Suite and ability to embrace and learn new technology with ease. Supervisory responsibilities Supervises multiple team members. Work environment The work environment is an air-conditioned office setting with lighting and minimal noise. Physical requirements: Sedentary work. Requires the ability to operate standard office equipment and keyboards. Repetitive motion and substantial movements (motions) of the wrists, hands, and/or fingers. Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading Speaking - Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers through the telephone or in person. Hearing - The ability to hear, understand, and distinguish speech and/or other sounds (alarms) in person or through telephone. Must have the ability to walk short distances and drive a vehicle to other office locations or to meet with clients. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Travel required May travel as needed to other Byrne Zizzi locations or to meet with clients at their location. Required education and experience Bachelor's degree in Accounting, Finance or related field. A current CPA license. Seven (7) years' tax experience at a CPA firm. Two (2) years' experience leading others. Preferred education and experience Experience with Thompson Reuters Suite. Intermediate to advanced experience with spreadsheets including creating formulas, using look up, and the ability to manage and analyze data. Desire to grow professionally by taking ownership of career and technical development while actively networks professionally while maintaining existing contacts and associates.
    $65k-91k yearly est. 60d+ ago
  • Entry-Level Data Analysis Coordinator (Remote)

    Focusgrouppanel

    Work from home job in Tupelo, MS

    Work From Home, Entry Level Data Entry Clerk As A Research Participant We are looking for people who want to work remotely from home. You'll need an Internet connection and a mobile device or computer. We need folks who want to do tasks, micro tasks, work at home opinion panels, online focus groups, product testing, research trials and more. This is not a normal 9-5 job, but a fun way to earn extra cash working from home part time on the fly - work when you want. Apply today for free and start earning. Work from home from any location, any hours, any day. Your choice. All backgrounds welcome: Work from home, part time, Amazon, customer service representative, medical professional, remote work at home, drivers, administrative assistant, work from home customer service representative, registered nurse, web developer, assistant manager, pharmacy technician Requirements: Education varies by study - all education levels accepted Current USA resident Speak, read and understand English / Spanish a plus as more opportunity is available to you Able to focus and follow through This is a remote work from home part time gig, you'll need a computer, laptop or mobile device. Microsoft Word or Excel helpful as a tool to keep yourself organized, but not mandatory Here's what you need to get started LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone. Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute. Backgrounds in Customer Service, Administrative Assisting, Sales and Sales Support helpful but not mandatory Pay Info: Up to 350 hr. per single study sessions up to $3,000 per multi-session studies We look forward to working with you! Connect with us via email by applying to this posting! This is for those with any work backgrounds such as Amazon, customer service representative, medical professional, drivers, medical receptionist, our folks come from all backgrounds!
    $47k-66k yearly est. Auto-Apply 14d ago
  • Customer Service Representative Remote

    Spade Recruiting

    Work from home job in Tupelo, MS

    About Us We're a fast-growing organization that partners with unions, associations, and community groups across Canada to provide families with tailored benefit solutions. Our mission is to educate members on the programs available to them and help ensure their loved ones are protected. What You'll Do Meet virtually with families who have requested information about available benefits. Present program details in a clear and professional way. Help clients choose the best coverage options for their situation. Maintain follow-up communication to ensure each family has full understanding of their protection. Participate in ongoing leadership and personal development training. What We Offer 100% remote work environment. Full training, mentorship, and growth support provided. Advancement opportunities based on performance. A supportive and collaborative team culture. Ideal Candidate Excellent communication and relationship-building skills. Self-driven, organized, and dependable. Motivated by helping others and making a meaningful impact. Comfortable working in a virtual setting and learning new systems.
    $23k-30k yearly est. Auto-Apply 60d+ ago
  • Managing Consulting Director (Remote)

    Maximus 4.3company rating

    Work from home job in Tupelo, MS

    Description & Requirements Maximus is hiring a Consulting Managing Director to lead strategic expansion within our Consulting Services practice. This executive-level role will shape the future of public sector consulting, with a focus on Health and Human Services (HHS) programs, including Medicaid, public health, child welfare, SNAP, and other related areas. This opportunity is ideal for a proven consulting leader with extensive state-level public sector experience, deep expertise in Medicaid and HHS programs, and a track record of growing existing markets and pursuing new opportunities within a highly matrixed environment. Ready to shape the future of public sector consulting? Apply today to join our team and make a meaningful difference. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - • Competitive Compensation - Bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities-Participate in training programs, workshops, and conferences. - •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: - Lead strategic planning of the Consulting Services division to bolster Maximus' position as a leader in public sector consulting, especially in Health and Human Services programs. - Guide the development and deployment of consulting services addressing complex challenges in core Health and Human Services program areas including Medicaid, public health, Integrated Eligibility, child welfare, SNAP, child and family services, and related domains. - Develop go-to-market strategies for new service lines, partnerships, and geographic regions. - Identify, evaluate, and pursue new and adjacent public sector market opportunities such as transportation, labor, and tax/revenue to expand Maximus' consulting reach beyond traditional domains. - Oversee the development and progress of business development including pipeline activities. - Collaborate with Senior Leadership to set growth targets and monitor progress against set goals. - Develop and communicate a compelling vision for the Consulting Services division that is aligned with Maximus' mission and long-term goals. - Serve as executive sponsor for key accounts, ensuring exceptional client satisfaction and service delivery while interacting with clients to identify issues as well as opportunities for growth. - Champion innovation, best practices, and continuous improvement to ensure sustainability and adaptability across consulting engagements. - Leverage knowledge of policy, program operations, technology trends, and funding mechanisms to design innovative, client-centered solutions with heavy focus on Medicaid and other health related programs. - Serve as a thought leader who will represent Maximus at industry forums, conferences, and client engagements. - Monitor market trends, regulatory changes, and competitive landscape to anticipate client needs, and proactively position Maximus for enhanced relevance and impact. - Foster enduring partnerships with senior government officials, agencies, and stakeholders. - Help build and lead high-performing, diverse teams capable of executing complex consulting assignments by recruiting, retaining, and developing top-tier talent with expertise in Health and Human Services and adjacent industries. - Typically leads multiple teams of directors/senior managers and/or managers and mentors emerging leaders while cultivating a culture of innovation, inclusion, and professional growth. Minimum Requirements - Bachelor's degree or equivalent experience in public administration, IT, business, health policy, or equivalent experience. - 15+ years of progressive leadership experience in public sector management consulting with demonstrable success in Health and Human Services projects. - Proven track record of expanding consulting practices outside established core areas to include launching new service lines and entering new markets. - Deep understanding of state and local government procurement, program operations, and regulatory frameworks relevant to Health and Human Services. - Strong working knowledge of public assistance programs, with an emphasis on Medicaid and health programs and services. - Advanced knowledge in Information Technology (IT) and Artificial Intelligence (AI). - Experience with digital transformation, data analytics, and technology-enabled consulting solutions within the public sector. - Exceptional analytical, strategic thinking, and problem-solving skills. - Outstanding communication skills to include experience presenting to executive audiences and government officials. - Demonstrated experience managing large cross-functional teams and complex client relationships. - Proven leadership in public sector consulting, especially in Medicaid and Health and Human Services (HHS). - Strong executive presence, with experience in state and local consulting. - Skilled in business development, financial oversight, and talent development. - Comfortable in a matrixed, fast-paced environment. - Experience with cross-functional collaboration and succession planning. - Must be able and willing to travel for business up to 25-33% of the time. - Experience in State and Local public sector consulting is required. Home Office Requirements: - Maximus provides company-issued computer equipment - Reliable high-speed internet service * Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity * Minimum 5 Mpbs upload speeds - Private and secure workspace - Must currently and permanently reside in the Continental US #ClinicalServices #LI-Remote #maxcorp #HotJobs1223LI #HotJobs1223FB #HotJobs1223X #HotJobs1223TH #TrendingJobs #c0rejobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 225,000.00 Maximum Salary $ 275,000.00
    $75k-155k yearly est. Easy Apply 5d ago
  • Experienced Tax Professional - Remote

    H&R Block, Inc. 4.4company rating

    Work from home job in Tupelo, MS

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year. Joining H&R Block as a Remote Tax Professional means you'll serve clients with diverse tax needs and you'll have the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful. It would be even better if you also had... * CPA or Enrolled Agent certification * Experience completing complex tax returns * 5+ years of experience in accounting, finance, bookkeeping or tax * Experience conducting virtual tax interviews that create confidence in clients * Tax planning and audit support experience * Sales and/or marketing experience What you'll bring to the team... * Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email) * Generate business growth, increase client retention, and offer additional products and services * Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results * Grow your tax expertise Your Expertise * Experience completing individual tax returns * Experience working in a fast-paced environment * Access to high speed, reliable internet * Experience and skilled in technology (specifically MS Teams and Outlook) * Inspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email and chat * Experience utilizing effective customer service techniques * Analytical and problem-solving skills * Successful completion of the H&R Block Tax Knowledge Assessment2 or equivalent * High school diploma / equivalent or higher * Must complete continuing education requirement and meet all other IRS and applicable state requirements * Availability to work a minimum of 20 hours a week during peak tax season * Skill in researching information using various tax and publication tools to understand the client's need (i.e., IRS Publications/Instructions) Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, well-being, and financial wellness needs. * Medical coverage - allows eligible associate well-being programs including mental health support and coaching * 401k Retirement Savings Plan and Employee Stock Purchase Plan * Tax prep benefit - allows eligible associates to receive the same tax preparation as our clients, all with no direct cost to you! * Other perks like flexible/remote opportunities that meet your life, collaborative teams and much more! The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. 2Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment. Sponsored Job #49607 As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year. Joining H&R Block as a Remote Tax Professional means you'll serve clients with diverse tax needs and you'll have the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.
    $40k-55k yearly est. Auto-Apply 15d ago
  • WCA Nurse Assessor - Remote

    Maximus 4.3company rating

    Work from home job in Tupelo, MS

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. WCA Nurse Assessor - Remote Monday to Friday - 09:00 - 17:00 £37,500 Do good. Be great as a nurse. Are you a Registered Nurse, Nurse Practitioner or Registered Mental Health Nurse seeking professional growth, flexible working and a better work-life balance? About the role As a Nurse Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life. You'll work on complex cases involving physical and mental health conditions and chronic pain disorders, while your compassion and experience helps customers move forward with their lives. The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive. You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us. Duties and responsibilities Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life Produce Work Capability Assessment (WCA) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits Utilise your clinical knowledge in a new setting with the support of regular feedback and supervision Requirements Valid NMC registration number At least 1 year of broad post-registration adult or mental health experience gained within or outside of the NHS You MUST have the right to work in the UK - we cannot offer sponsorships Excellent oral and written communication skills Comfortable using computer software to type and produce detailed reports What we offer £37,500 salary Flexible working - full-time and part-time No bank holidays, evenings or weekends Leading maternity and paternity paid leave Bank holidays plus 25 days' holiday with the option to buy or sell 5 days Ongoing CPD, clinical development and reimbursed validation fees £2,000 for referring a friend Life insurance and Medicash Healthcare Cash Plan Join us and become part of a team that's making a real difference to people's lives. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 37,500.00 Maximum Salary £ 37,500.00
    $34k-46k yearly est. 6d ago
  • Inside Sales Account Executive - FL Market

    Wm 4.0company rating

    Work from home job in Tupelo, MS

    Quick Snapshot The Account Executive (AE) is an inside sales position. This is a hybrid work situation, with a 50% in-office expectation. Our office address in Tupelo is: 499 South Gloster, Ste B2 - Tupelo, MS 38801. Candidates need to be local to the area. The work schedule is Mon-Fri 7am-4pm. This position is a combo hunter / farmer, meaning you will be responsible for new business as well as retention of existing accounts. Candidates should be well-versed in business to business (B2B) sales and willing to cold call and prospect for new business while managing a book of business. I. Job Summary The AE generates shareholder value by using a consultative retention approach for larger and/or more complex Small/Medium Business WM customers in an assigned book of business, territory/segment. The AE manages existing business relationships focused on achieving budgeted retention goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing and updating contract agreements from WM customers as well as growing revenues from existing customers. The role of the AE is to maintain a net positive business performance in the commercial space through proactive outreach, account retention and revenue protection efforts to maintain a mutually beneficial alignment between the customer and WM's growth goals. II. Essential Duties and Responsibilities Serve as the lead point of contact for customer account management matters in an assigned book of business, establish and maintain a high level of customer satisfaction with internal and external customers, and build and maintain strong, long-lasting customer relationships. Align Waste Management products and services with customer needs, propose solutions that are compliant with appropriate local, state and federal regulations, and increase account penetration through consultative selling skills. Negotiate, update, and renew customer service agreements to maximize profits by providing ongoing education of contract details and use of strong negotiation skills. Resolve challenging customer requests and collaborate with the Inside Sales Manager to resolve all customer escalations or issues. Communicate rates, charges and service strategies with conviction as well as understand and effectively use customer incentives and concessions within appropriate profit targets and level of authority. Collaborate with sales team to identify and grow opportunities within territory and engage additional WM business opportunities, referring internally as appropriate. Use Waste Management sales productivity software tools accurately and consistently (i.e. Salesforce.com/Customer Relationship Management and Pricing Tools). Prepare reports as needed and/or handle general administrative duties as appropriate. III. Qualifications Required Qualifications High School Diploma or GED (accredited) 1 year WM experience or 5 years of business-to-business account management at a proficient level Other Knowledge, Skills or Abilities Required Ability to effectively convert customer cancellation requests Ability to build relationships (highly competent) Ability to set goals Proficient in time management Proficient in computer skills High impact communication Planning and organization Ability to negotiate (highly competent) Financial acumen IV. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Normal setting for this job is: office setting and work from home. Routine use of computers, phones, and copy machines should be expected. V. Benefits You'll receive a top-notch benefits package, including Medical, Dental, Vision, Life Insurance and Short and Long Term Disability. We have a great Employee Stock Purchase Program (ESPP), a fantastic company match on 401K (4.5% with NO vesting period), unlimited vacation time, and an annual education assistance benefit available for team members!
    $37k-61k yearly est. Auto-Apply 6d ago
  • Technical Application Manager

    Marsh & McLennan Companies, Inc. 4.8company rating

    Work from home job in Tupelo, MS

    Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Technical Application Manager at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Technical Application Manager (TAM) you will report to the Director of IT, Compliance, and will be responsible for maintaining the lifecycle of software applications from an internal policy and regulatory compliance perspective. You will work with business and IT application owners to onboard applications into the MMA environment and perform ongoing inventory maintenance to ensure that applications remain compliant with internal policies and evolving regulatory directives. As a TAM, you will work closely with external application vendor contacts to ensure application compliance. You will drive MMA's effort to ensure our applications and data remain secure. As a TAM, you will be responsible for maintaining the required application portfolio documentation and artifacts as well as perform regular health checks of the application inventory. Note that this is not a software development position. Additionally, you will be responsible for providing project management services to the compliance and audit teams. Each team has multiple initiatives on a constant basis that will benefit from your ability to track current activity, provide regular status updates and alert management of project that are at risk of not being delivered in a timely manner. Our future colleague. We'd love to meet you if your professional track record includes these skills: * 2+ years of experience in IT * Experience in projects for IT operations, and insurance servicing at an insurance agency * Strong communication skills * Project management experience We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: * Generous time off, including personal and volunteering * Tuition reimbursement and professional development opportunities * Remote work * Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: * Instagram * Facebook * X * LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LIREMOTE The applicable base salary range for this role is $68,700 to $120,100. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: February 16, 2026
    $68.7k-120.1k yearly 1d ago
  • Data Entry Operator | Junior (Remote)

    Only Data Entry

    Work from home job in Tupelo, MS

    Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps. A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.
    $21k-28k yearly est. 60d+ ago
  • Commercial Portfolio Manager - Huntington Technology Finance

    Huntington National Bank 4.4company rating

    Work from home job in Tupelo, MS

    The Commercial Portfolio Manager - Huntington Technology Finance (HTF) actively monitors an assigned portfolio and analyzes credit for large, complex customer relationships and circumstances. Includes management of portfolio risk and adherence to all regulatory and compliance guidelines. A critical component of this role is early identification of emerging credit problems and industry trends. Duties and Responsibilities: + Owns primary responsibility for the credit and monitoring of a leasing portfolio. + Responsible for portfolio administration and credit quality of assigned portfolio working directly with the Team Leader and Regional Credit Officer. + Possesses a mastery of client and industry expertise, analyzes company performance and the impact of industry and competitive dynamics and macroeconomic events on the creditworthiness of prospects and clients. Accountable for risk evaluation and associated regulatory compliance requirements. + Provides independent, in-depth analysis of financial statements, projections, and business plans; identifies and mitigates key risks. + Manages portfolio reviews, specialized reporting, criticized loans, etc. + Accountable for and manages assigned portfolio by monitoring performance and trends, identifying issues, and following through for remediation. + Responsible for financial statement spreading, risk rating integrity, periodic reviews, annual reviews, compliance, and regulatory review. + Responsible for maintaining an extensive level of knowledge of market trends and business drivers. Understands and articulates industry trends, patterns in the economy, and the implications thereof, and proactively shares information across the organization. + Performs other duties as assigned. Basic Qualifications: + Bachelor's Degree + 5+ years of experience in commercial portfolio management, preferably with an equipment finance organization. + Experience with Moody's spreading software or similar spreading software + Experience conducting cash flow analysis for large, complex publicly traded companies. Preferred Qualifications: + CLFP designation. + Ability to prioritize workflow and multi-task in a fast-paced environment. + Strong interpersonal skills and solid written/verbal communication. #LI-Hybrid #LI-DK1 Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $57,000 - $124,000 Annual Salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $57k-124k yearly 60d+ ago

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