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Pool attendant skills for your resume and career

Updated January 8, 2025
4 min read
Pool attendant example skills
Below we've compiled a list of the most critical pool attendant skills. We ranked the top skills for pool attendants based on the percentage of resumes they appeared on. For example, 19.1% of pool attendant resumes contained cleanliness as a skill. Continue reading to find out what skills a pool attendant needs to be successful in the workplace.

15 pool attendant skills for your resume and career

1. Cleanliness

Here's how pool attendants use cleanliness:
  • Ensured patrons were satisfied with park conditions and ensured facility cleanliness.
  • Provided cleanliness of pool area to ensure positive customer experience.

2. Pool Deck

Here's how pool attendants use pool deck:
  • Manage and Secure pool facilities; Daily Chemical reading; Monitor all patrons; Clean and Maintain pool and pool deck.
  • Pass out towels to guests, keep pool decks clean by picking up towels, beverage buckets, and food trays.

3. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how pool attendants use cpr:
  • Received certification in infant, child, and adult CPR, First Aid, Universal Precautions, and AED usage.
  • Provided First Aid immediately and effectively to injured patrons (Certified in CPR and First Aid).

4. Safety Hazards

Safety hazards are defined as any potential source of danger or harm to a person's health and safety. The term commonly refers to the risks associated with the kind of occupation or work. The five common types of occupational safety hazards are; biological (health risks from viruses, bacteria, insect,s, etc.), chemical (dangerous substances used in manufacturing plants), physical (risk of injury associated with labor), Ergonomic (worker's efficiency during work), and Psychosocial (mental health risks involved with certain occupations).

Here's how pool attendants use safety hazards:
  • Monitored pool area for violations and potential safety hazards and managed pool chemistry to ensure proper operating conditions according to regulation
  • Ensured safety precautions are followed in pool area and identified possible safety hazards.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how pool attendants use customer service:
  • Provided customer service to patrons and accommodated various needs throughout their stay
  • Perform excellent customer service and communication skills along with active listening.

6. Safety Rules

Principles or regulations that ensure the protection of people, objects, or the environment are called safety rules. These rules can be governing actions, devices, or procedures that help in minimizing the risks of loss, injury, or damage.

Here's how pool attendants use safety rules:
  • Maintained safe environment by enforcing facility safety rules and regulations.
  • Follow hotel safety rules /safety guidelines and procedures.

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7. Guest Satisfaction

Here's how pool attendants use guest satisfaction:
  • Assist guests with equipment and activities and respond to guest need as required to guarantee maximum guest satisfaction and qualify operations.
  • Used teamwork to accomplish company goals set forth by policy to ensure excellent guest satisfaction.

8. Exceptional Guest

Here's how pool attendants use exceptional guest:
  • Delivered exceptional guest service needs to maintain customer satisfaction.
  • Provided exceptional guest experience through direct guest interactions in the theme park.

9. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how pool attendants use safety procedures:
  • Observed and instructed about safety procedures.
  • Monitored pool area, followed safety procedures, and enforced all rules and regulations around pool area.

10. Lifeguard

Lifeguards are responsible for watching out for swimmers and render help whenever anyone faces any difficulty. They keep a check on water conditions, swimming activities at aquatics facilities and enforce safety rules. They must pay close attention to swimmers' movements and behaviors and guide them about pool regulations and water safety policies.

Here's how pool attendants use lifeguard:
  • Cleaned/vacuumed the pool, interacted with residents, signed in residents, tested for chlorine, lifeguard on duty.
  • Performed Lifeguard duties, such as watching water, and being on post.

11. Hotel Guests

Here's how pool attendants use hotel guests:
  • Harbor View Hotel and Resort, Poolside Attendant/Server- Helped and served hotel guests with beverages, food, and information.
  • Engage with hotel guests and answer any questions that they may have about the hotel, pool, etc.

12. Excellent Interpersonal

Here's how pool attendants use excellent interpersonal:
  • Developed excellent interpersonal and customer relations skills.

13. Guest Inquiries

Here's how pool attendants use guest inquiries:
  • Respond to guest inquiries and service issues in a timely, friendly and efficient manner.
  • Give accurate and appropriate answers to guest inquiries.

14. Excellent Guest

Here's how pool attendants use excellent guest:
  • Provide excellent guest service, all while keeping a safe and secure family environment.
  • Provide all necessary equipment to all housekeepers to provide excellent guest service.

15. Emergency Situations

Here's how pool attendants use emergency situations:
  • Utilized medical skills in emergency situations.
  • Assisted with laundry and keeping the facility clean, as well as prepared for emergency situations.
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List of pool attendant skills to add to your resume

Pool attendant skills

The most important skills for a pool attendant resume and required skills for a pool attendant to have include:

  • Cleanliness
  • Pool Deck
  • CPR
  • Safety Hazards
  • Customer Service
  • Safety Rules
  • Guest Satisfaction
  • Exceptional Guest
  • Safety Procedures
  • Lifeguard
  • Hotel Guests
  • Excellent Interpersonal
  • Guest Inquiries
  • Excellent Guest
  • Emergency Situations
  • Lounge Chairs
  • Clean Towels
  • Recreational Equipment
  • Tidiness
  • Beverage Service
  • Chemistry
  • Towel Bins
  • Front Desk
  • Drink Orders
  • Attentiveness
  • Guest Safety
  • Guest Expectations
  • Fresh Towels
  • First Aid Training
  • General Maintenance
  • Quality Guest
  • Clean Bathrooms
  • Facility Rules
  • Safety Program
  • Safety Guidelines
  • Swimming Pools
  • Clean Environment
  • VIP
  • Resuscitation
  • POS
  • Admission Fees
  • Pump Room
  • Mowing
  • Recreational Facilities

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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