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Pool manager skills for your resume and career

Updated January 8, 2025

3 min read

Quoted expert

TeWhan Hahn Ph.D.

Below we've compiled a list of the most critical pool manager skills. We ranked the top skills for pool managers based on the percentage of resumes they appeared on. For example, 16.3% of pool manager resumes contained customer service as a skill. Continue reading to find out what skills a pool manager needs to be successful in the workplace.

15 pool manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how pool managers use customer service:

Monitor facility staff Customer service representative Supervised day to day operations of facility Managed daily reports and deposit forms
Ensured staff performed appropriate building maintenance, customer service and maintained proper professional appearance and conduct.

2. Aquatic Facility

Here's how pool managers use aquatic facility:

Administered safety protocol and oversaw the general and monetary operations of the aquatic facility.
Pool manager responsible for entire aquatic facility including staff management and mechanical/chemical operations.

3. Cleanliness

Here's how pool managers use cleanliness:

Maintained proper balance of water chemicals daily and overall cleanliness of facility.
Managed lifeguards, maintained pool cleanliness, safety, and customer satisfaction

4. Lifeguard Training

Here's how pool managers use lifeguard training:

Facilitate all Lifeguard Training and Pool Operator certification classes.
Ensured proper training was received and did continuous training throughout to keep lifeguard training fresh.

5. Water Safety

Here's how pool managers use water safety:

Developed and implemented age appropriate activities and programs emphasizing on water safety, and developing swim skills.
Coordinated and taught instructional classes on swimming fundamentals and basic water safety.

6. CPO

Here's how pool managers use cpo:

Received CPO (certified pool operator) certification.
Facilitate trainings for new staff, including but not limited to in service and CPO duties.

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7. Pool Operations

Here's how pool managers use pool operations:

Supervised pool operations- Managed a staff of 20 lifeguards and counter staff- Coordinated schedules- Organized events and fundraisers
Integrated new procedures to enhance accuracy and efficiency of exchange pool operations and inventories.

8. Pool Maintenance

Here's how pool managers use pool maintenance:

Head lifeguard responsible for managing daily operation and upkeep of the pool facility - Supervised scheduling of lifeguards and pool maintenance
Monitored daily operations of personnel and pool maintenance.

9. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how pool managers use direct supervision:

Direct supervision of clinical staff of 35 FTEs.

10. Safety Standards

Here's how pool managers use safety standards:

Ensured safety standards, sanitary requirements and regulations are enforced.
Analyzed chemical treatment levels and maintained safety standards.

11. Safety Rules

Principles or regulations that ensure the protection of people, objects, or the environment are called safety rules. These rules can be governing actions, devices, or procedures that help in minimizing the risks of loss, injury, or damage.

Here's how pool managers use safety rules:

Supervised the pool lifeguards, ensuring and enforcing compliance with all established safety rules and lifeguard certification requirements.
Supervised lifeguards to ensure enforcement of safety rules and regulations.

12. Water Chemistry

Here's how pool managers use water chemistry:

Maintain and clean pool filtration system and balanced water chemistry appropriately.
Ordered chemicals and managed water chemistry

13. Resuscitation

Here's how pool managers use resuscitation:

Provide cardiopulmonary resuscitation if needed.
Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.

14. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how pool managers use payroll:

Implemented weekly scheduling, payroll procedures and instructional leadership.
Prepared budget reports, cash estimates of materials, supplies, man-hours, payroll, track job progress, and cost.

15. In-Service Training

Inservice training is a professional training program that helps professionals acquire new skills relevant to their field. This training helps improve workers' output.

Here's how pool managers use in-service training:

Organized and assisted weekly in-service training to develop and maintain lifeguards.
Instruct and manage staff (In-charge of in-service training) -Hourly chemical checks, as well as pump room checks.

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What skills help Pool Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all pool managers possess?

TeWhan Hahn Ph.D.

Professor of Finance, Auburn University at Montgomery

Writing skills including email writing, being able to work in teams, and knowing the workplace etiquettes.

Do you want to know more?

List of pool manager skills to add to your resume

The most important skills for a pool manager resume and required skills for a pool manager to have include:

Customer Service
Aquatic Facility
Cleanliness
Lifeguard Training
Water Safety
CPO
Pool Operations
Pool Maintenance
Direct Supervision
Safety Standards
Safety Rules
Water Chemistry
Resuscitation
Payroll
In-Service Training

Emergency Situations
Swimming Pools
Aquatic Programs
WSI
Public Safety
Leadership
Head Lifeguard
Safety Regulations
Staff Training
Incident Reports
Safety Procedures
Chemical Checks
Front Desk
Facility Maintenance
Water Quality

Facility Rules
Chemical Readings
General Maintenance
Customer Relations
Rescue Techniques
Emergency Care
Staff Assignments
Pump Room
Chemical Balance
Bank Deposits
Water Aerobics
Lesson Program
Customer Complaints
First Aid Training
PowerPoint

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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