Popular jobs - 20 jobs

Company: Popular Workplace Type: Hybrid HR Officer - Compensation HR Officer - Compensation General Description As an HR Officer in the Compensation Center of Excellence, you will be able to analyze, assess, design, and administer compensation programs and matters, including base pay and incentive pay, among others, to support the business to meet their goals through effective talent attraction, development, and retention. Essential Duties and Responsibilities: Compensation Governance and Analytics * In alignment with the Bank's People Strategy, administer and implement the organization's compensation programs and incentive plans. * Collaborate as needed in the planning, coordination, administration, and reporting of compensation processes including the annual compensation review, merit increase, incentive pay benchmarking, gender pay analysis, etc. * Collect and analyze data to ensure that the Bank's rewards are aligned with benchmark practices which will enable businesses to fulfil their strategy. * Collaborate by monitoring the variable pay compensation to ensure regulatory compliance, sales practices policy and other compliance and risk regulations and obligations. * Analyze the remuneration scheme and prepare internal equity and external competitiveness reports, and ensure all employees' compensation is applied properly, such as Fair Pay.Conduct job evaluations and make compensation recommendations for existing employees. * Monitor the Bank's job evaluation, leveling and classification programs. * Conduct large scale and ad hoc compensation analysis and assist with projects. * Use data and analysis to model incentive plan effects and make recommendations. * Define, document, and interpret variable compensation related policies with Legal and HR. * Oversee the career path process among job profiles to ensure overall consistency and appropriateness of application, and compliance with policies, procedures, and guidelines. * Ensure Job Description governance with updated data to facilitate job profile processes. * Support system compensation plans such as bonus, merit, and other tasks including testing, data validation, etc. Fairness, Equity and Performance Management Advisor * Advice leaders on decisions regarding compensation best practices to pursue internal equity, merit-based performance, and rewards, and train Managers on the application of different Compensation policies based on goals and strategy. * Provide guidance in the execution of contracted studies, critique related consultant/benchmark reports, reviews data, analytics, and recommendations. * Monitor market practices and compensation trends to contribute towards effectiveness for design and baseline of compensation standards. * Assist in promoting the consistent application of compensation programs by identifying opportunities to refine and subsequently communicate/educate on effective compensation practices. * Keep updated with the recent trends and best practices in the field. * Work with the leaders of the business and provide them with the relevant analytics and insights. * Work with our Talent Acquisition team and provide guidance on offers for new hires and internal mobility. Education Bachelor's Degree in related fields Bachelor's Degree from an accredited University/College in Business Administration or Accounting Experience A minimum of five (5) years of experience in Compensation or its related practices. Certifications / Licenses PHR SPHR Global Professional in Human Resources (GPHR) Certified Compensation Professional (CCP) Certified Benefits Professional (CBP) Other Qualifications Knowledge, Skills & Abilities (KSA's) * High level of integrity and confidentiality * Accountability Focus * Proven ability to consolidate and manipulate large data sets with a commitment to accuracy and details. * Demonstrated experience conducting, understanding, and interpreting statistical and financial analysis, concepts, and processes. * Demonstrated ability to quickly learn and apply new analytical tools, techniques, and/or software. * Demonstrated ability to effectively navigate and collaborate in a large, matrixed corporate work setting. * Proven ability to achieve objectives in a dynamic, often ambiguous, environment. * Ability to prioritize well and be flexible in a fast-paced environment and accept changing demands. * Able to think in an unexpected way and propose creative solutions to complex problems. * Demonstrated ability with numbers and mathematics and complex modeling where the ability to calculate figures and amounts such as rates, ratio proportions, and percentages is demonstrated. * Ability to define, aggregate, and analyze metrics. * Experience setting, interpreting, and governing policies for a large-scale program. * Ability to establish, conduct and track operations processes properly, and implement changes. * Familiarity with current employment rules and regulations which impact compensation. * Hands-on experience with quantitative and qualitative research. * Understanding of full employee cycle process. * Basic knowledge of budget administration, resource allocation, organization's policies and regulations. Effective Communication * Ability to read, and interpret general business periodicals, procedure manuals, or governmental regulations. * Experience engaging, influencing, and presenting to executives and senior leaders. * Strong written, verbal, and graphic communication skills, including the ability to effectively communicate technical information to varying audiences. * Ability to build rapport with employees and vendors. * Strong interpersonal and communication (written and verbal) skills in both English and Spanish. * Polished presentation skills, strong oral and written communication skills and fully bilingual (English/Spanish). * Demonstrated experience with HRIS systems (e.g. SAP, SSFF) and employee data is strongly preferred. * Advanced proficiency in the MS Office 365 (i.e., PowerPoint, Excel, Outlook, Word, TEAMS, etc.). Region Locations Puerto Rico Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid workplace model is a flexible benefit designed to support the evolving needs of our organization and team members. As priorities and circumstances change, work arrangements may be adjusted to ensure alignment with organizational goals and employee well-being. Our hybrid workplace model applies to certain positions. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.

Company: Popular Workplace Type: Hybrid Business Analyst Full Time Job Opportunity General Description Responsible for reviewing and maintaining operational statistics and relevant data to proactively identify trendsand monitor capacity levels in the Fraud Prevention Division. Develop business intelligence tools and dashboards to supportstrategies, productivity, reengineering, and initiatives focused on process improvement to ensure compliancewith regulatory deadlines in key processes. Lead or support as necessary strategic initiatives in compliance withbusiness requirements ensuring implementation of sustainable solutions. Essential Duties and Responsibilities * Perform periodic validation exercises to ensure data and operational process integrity. * Alert of changes in trends, behavior, or productivity levels. Provide solutions and drive the implementation ofactionable plans. * Ability to document and apply business requirement guidelines to team projects. * Research and apply improved business strategies to identify and mitigate operational and technical risks withinthe business and look for opportunities for business improvement. * Conducts current state assessment, opportunity assessment, cost/benefit analysis, feasibility assessment, asnecessary to support management in strategic planning processes. * Collaborates with management and stakeholders on the design, testing, implementation, and evaluation ofbusiness process changes to improve business outcomes. * Responsible for report development, automation, and modification of existing metrics/ /dashboards consideredof moderate complexity. * Develops, modifies, and distributes standard and ad hoc reports/dashboards to better understand the overallbusiness and/or unit. Analyze information to identify trends, patterns, gaps, and insights using descriptive analytics. * Develop presentations and share findings as well as recommendations. Manage data sources, analyzeinformation, and make reports available to the team. * Receives, evaluates, and responds to data-related inquiries by applying knowledge of data and businessoperations and obtaining information from various sources. * Communicate complex insights to stakeholders, both verbally and in writing. * Automates processes and reporting. * Other business tasks as needed. Supervisory Responsibilities: This Job has no supervisory responsibilities but in special circumstances may lead the work of others. Education Bachelor's degree in Business Administration with a major in Information Systems, Finance, IndustrialEngineering, Mathematics or a similar field. Experience At least two (2) years' related experience in business analysis, project coordination, monitoring, profitability, or data management. Other Qualifications * Displays effective research, problem-solving, analytical, critical thinking, influencing, relationship management,and presentation skills. * Ability to apply statistical concepts in practical situations to business problems. Problem-solving skills, inquiryand critical thinking which are crucial to total quality management. * Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, orapproaches to problems. * Systematic and meticulous with details to effectively process large amounts of data into meaningful information. * Ability to effectively coordinate multiple tasks simultaneously, managing time and resources to ensure work iscompleted efficiently and within establishing time frames. * Excellent interpersonal communication and negotiation skills to share findings with colleagues and clients insideand outside of the department. * Ability to work independently or as part of a team with minimal supervision. * Fast learner, good initiative, and self-taught. * Focused on innovation, open-minded and receptive to new ideas. * Excellent written and verbal communication skills in English and Spanish. * Expertise using data managing tools such as Excel, Power BI, SQL, SAS, Cognos, among others. Values 1. Passion for People 3. Succeed Together 2. Own Every Moment 4. Build the Future Additional Requirements The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee's performance evaluation. Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.

Company: Popular Workplace Type: On-site Adjuster (Part-Time) - Cupey Job Type Part Time Opportunity - Monday through Saturday | 4:00pm-8:00pm * This job requires you to participate in training for eight consecutive weeks from 8:00 a.m. to 5:00 p.m. * This position also requires you to work sitting down and using telephone equipment all the time. * Flexibility to work weekends, extended hours, and holidays is also required if necessary. General Description Locates and notifies customers by telephone with delinquent accounts and attempts to secure payment. Essential Duties and Responsibilities * Contact customers by phone to encourage and secure payment of delinquent accounts. * Dialogue with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer. * Provides orientation to the customer concerning payment alternatives, debt restructuring, and obtaining a payment promise. * Follows up on payment promises. * Receives payments and posts the amount paid to the customer account. * Records information about the financial status of customers, updates demographic information, and the status of collection efforts. * Traces the customer to a new address by inquiring at the post office and other locations. Education 24 credits approved from a University or Accredited Institution or equivalent combination of education and experience. Experience At least one year of related experience in collections or customer service. Other Qualifications * Ability to identify the client's problems and necessities and offer different alternatives and solutions. * Excellent interpersonal skills and can work in groups. * Ability to manage difficult situations with clients. * Communication skills spoken and written in Spanish and English (preferred). * Ability to establish priorities and work on multiple tasks at the same time. * Ability to work under pressure and meet deadlines. * Customer service skills. * Knowledge of rules and regulations applicable to the collection of money. * Ability to influence others, reach agreements, and handle difficult situations with clients. Values 1. Passion for People 3. Succeed Together 2. Own Every Moment 4. Build the Future Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.

Company: Popular Workplace Type: On-site Fraud Monitoring Representative Job Type * Full Time Non-Exempt * This job requires approximately 4 weeks consecutive weeks of training in San Juan. Work Schedule Available Shifts: * Sunday through Thursday from 12:00 p.m. to 9:00 p.m. * Monday through Friday from 12:00 p.m. to 9:00 p.m. Training Requirement: Candidates must be available to attend onsite training in San Juan, Monday through Friday from 9:00 a.m. to 6:00 p.m., for four consecutive weeks. General Description Interact with customers to resolve inquiries regarding a fraud-or security-related concern, such as verifying flagged transactions, caller authentication, reporting an account as fraud, etc. Research and resolve their service-related problems in an accurate and prompt manner. Manage incoming calls and referrals from other departments, also generating outbound calls to validate customer transactions when necessary. Essential Duties and Responsibilities * Provide exceptional customer service by responding to all customer service requests, customer calls, customer emails and written correspondences. * Build rapport with each customer. Actively listen to customers' requests and inquires. Identify and assess customers' needs to achieve satisfaction. * Executes routine inbound and outbound call center activities concerning the bank products and services, using alternatives as per quick references, scripts, and established guidelines and under supervision, to meet business expectations. * Handle inbound customer calls; complete necessary fraud verification, includes caller authentication, transaction verification, etc., utilizing excellent customer service skills. * Leverage systems to support the identification and initiation of fraud investigations, and ensure relevant information is appropriately collected, analyzed, and documented. * Escalates issues to senior levels as needed, based on reports on complaints or concerns, explaining company policies to customers. * Analyze fraud alerts and manage appropriately. Education 24 Bachelor's degree approved credits or equivalent combination of education and experience. Experience Two (2) years of experience in a customer service environment, preferably call centers. Other Qualifications * Must have an excellent disposition and outstanding customer service skills, including telephone skills and etiquette, be customer service oriented. * Detail-oriented with analytical skills. * Excellent oral and written communication skills in English and Spanish. * Ability to establish priorities and to work with multiple tasks simultaneously. * Ability to work under pressure and with a sense of urgency, to work with a team and collaborate with others to accomplish common goals. * Excellent interpersonal and communication skills towards customers and coworkers. * Computer skills including knowledge of Windows Microsoft Office applications (Word, Excel, Power Point, etc.). * Some positions may require working sitting down or standing up and using telephone equipment. Values 1. Passion for People 3. Succeed Together 2. Own Every Moment 4. Build the Future Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.

Digital Marketing The Web Designer & Developer is the primary owner of Popular Bank's website and digital design execution. This hybrid role blends creative design expertise with front-end development and technical website management. The position ensures the website is visually compelling, technically sound, compliant with accessibility standards, and optimized for marketing performance. The Web Designer & Developer reports to the Digital Marketing Manager and collaborates closely with the Digital & Creative team, Web Operations, various Business Units on ad hoc projects, Compliance, and external vendors (SEO agency, analytics). In this position, you will: Website Ownership & Management Serve as the primary owner of the Popular Bank website, ensuring all content, functionality, and updates are accurate and compliant. Manage day-to-day website updates including rates, product pages, branch hours, legal notices, and promotional content. Build, update, and maintain web pages using HTML, CSS, JavaScript, and MODX (or other CMS platforms). Oversee quality assurance and testing to ensure error-free deployment across desktop and mobile devices. Conduct regular audits via Siteimprove, providing reports and recommendations to improve accessibility, compliance, and performance. Collaborate with SEO agency and internal teams to continuously optimize the website for rankings and user experience. Digital Design & Campaign Support Design and produce landing pages, product graphics, digital banners, social media assets, and campaign visuals. Create and code responsive email templates and campaigns (Stripo or equivalent). Ensure consistent branding, accessibility, and UX best practices across all digital channels. Work directly with marketing teams and business units to translate campaign requirements into effective digital executions. Analytics, Compliance & Reporting Use Google Analytics/GA4 to report on website and landing page performance, providing insights for optimization. Partner with Compliance (via Jira workflow) to ensure all web content and campaigns meet regulatory standards. Provide metrics, dashboards, and insights to marketing leadership on digital performance. Cross-Team Collaboration Act as the central point of contact for website-related needs across the Bank. Work independently with business stakeholders to recommend best digital solutions. Need to have strong understanding of the financial products and services to be able to work with other BU requests and provide recommendations as required. Coordinate with IT and vendors to resolve technical issues or implement site enhancements. To be considered, you will need: Bachelor's degree in Web Design, Digital Media, Computer Science, or related field. 5-8 years of professional experience in web design, development, and management. Strong proficiency in HTML, CSS, JavaScript, and CMS platforms (MODX preferred). Proven design skills with a portfolio demonstrating campaign, brand, and UX work. Hands-on experience with Siteimprove, SEO, Google Analytics/GA4, and email design tools (e.g., Stripo, or similar). Solid understanding of WCAG accessibility standards (2.1 AA or higher). Experience collaborating with compliance/legal review teams, preferably in regulated industries (financial services a plus). Strong problem-solving, project management, and communication skills. Ability to work independently, manage competing priorities, and deliver on tight deadlines. Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Popular is a Drug Free Workplace Learn more about us at *************** and keep updated with our latest job postings at ******************** . Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.

Company: Popular Workplace Type: On-site Seasonal Paralegal Assistant Job Type Full Time Opportunity General Description Provides support primarily to attorneys; conduct legal and documentary research, including tracking changes in laws and regulations, draft memorandum, summaries, and other relevant documents necessary to accomplish tasks and assist in obtaining and compiling, analyzing and monitoring statistical data from various sources. Will work in a hands-on capacity to identify, preserve, collect, and analyze electronically stored information. Offer support to lawyers in litigation cases, including appearing as a witness in court. Essential Duties and Responsibilities Evaluate cases before referring an attorney to ensure that all documentation is accurate and complete. * Organize and manage physical and digital documentation: Review and analyze legal documents, such as: contracts, loan documents, deeds, powers of attorney, and affidavits. Document the follow-up and status of the assigned case in the Bank's different systems. * Prepare communications and legal documents: interrogatories, payment agreements. * Interact with and support outside counsel in the process of collecting and analyzing evidence. * Visit law firms for case analysis and review case development if necessary. * Locate and develop relevant information for a legal case. * Prepare reports and analyses as requested. * Answer calls from colleagues and clients about ongoing cases. * Perform administrative functions of answering the phone, serving clients, preparing letters, coordinating payment agreements, meeting with attorneys for case discussions, and attending hearings or trials as a representative of the Bank. * Investigate and enforce applicable law as necessary. * Handle draft letters, legal memoranda, model documents, and other related matters. * Provide support to the Supervisor in handling audit requests, evaluations, updates of internal procedures, among others. Education Bachelor's Degree in Business Administration or related fields Experience * Minimum 1 year paralegal experience or closely related skills and work experience * Experience gathering information in a timely manner. * Experience creating reports and ability to analyze data for management reports. Certifications / Licenses No certifications or license needed. Other Qualifications Know about the regulations and laws. * Microsoft Office 365 proficiency: Intermediate level of Excel and Word. * Proficiency in English and Spanish, both oral and written. * Excellent communication and presentation skills. * Organizational, problem-solving, and analytical skills. * Excellent interpersonal skills, teamwork and communication with people from different areas and levels in the organization. * Ability to manage multiple tasks, meet work deadlines, and maintain a positive attitude. * Ability to work independently and with little supervision. Work Schedule Monday to Friday from 8:00 am to 5:00 pm. Flexibility to work extended hours, holidays and weekends if necessary. Values 1. Passion for People 3. Succeed Together 2. Own Every Moment 4. Build the Future Additional Requirements The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee's performance evaluation. Base Salary & Benefits Our base salary for this position located in [[Country]] generally ranges between [[SalaryMin]] and [[SalaryMax]] annually, depending on business need and on your qualifications and experience. Base salary does not include incentive compensation, commission, or any other type of remuneration or benefits. Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.

Company: Popular Workplace Type: Hybrid Product Management Associate Trainee Job Type Full Time About The Product Management Associate Trainee Program Would you like to have a positive impact and leave your mark in a company under critical business and digital Transformation? Are you a naturally curious problem-solver who loves innovating, analyzing, and turning complex challenges into clear, strategic product requirements? Do you thrive in a dynamic, fast-paced environments and want to contribute to a human-centered organization committed to ESG initiatives? General Description Our three-year rotational full-time program allows you to explore and contribute to Popular, while leveraging your strengths, and growing your skills. Associate Trainees will rotate in three key product business areas, while also experiencing key support functions. During each rotation, you'll take on responsibilities such as supporting product discovery, writing product requirements that align with product strategy, analyzing performance metrics to inform decisions, and managing product roadmaps for upcoming quarters. You'll also coordinate with cross-functional teams to define features, execute product plans, validate new functionality against KPIs, and maintain documentation for product hygiene. Accelerated development is key: training and workshops will be provided. This is a truly collaborative and firsthand experience. Mentors, buddies, and cross functional team members will support your journey to enhance knowledge, as well as your technical and soft skills. In addition, throughout the program, trainees will have the unique opportunity of growing their network relations and participate in community service activities. At the end of the Program, you will be assigned to a product professional role based on organizational needs. Essential Duties and Responsibilities What The Program Offers * Three, one-year role rotations driven by business products priorities. * A challenging hands-on experience to develop and enhance professional skills. * Mentorship by experienced peers and executives. * Mandatory participation in the Product Management Coaching Program, where you will be coached by Product Subject Matter Expert (SME) to strengthen your product management skills. * Exposure to diverse business processes, staff functions and management viewpoints. * Banking product industry knowledge through collaboration and networking with experienced team members. * Training in job departments functions that will facilitate the transfer between rotational units and increase promotional opportunities. * Company-sponsored trainings/licenses/certifications to increase professional growth. * Job role to be performed mainly in Puerto Rico facilities, but employees might have the opportunity to visit Popular Affiliates and Subsidiaries in USA and VI as part of the assigned job rotation to collaborate with team members within these areas. * Travel might be required. Education Bachelor's degree in Arts (Economics or Industrial Psychology), STEM (Science, Technology, Engineering, Mathematics) or Business Administration. Grade point average (GPA) of 3.0 or higher. Experience A maximum of four (4) years of combined work experience. Relevant internship or work experiences within the educational field. Solid experience in extracurricular activities (e.g., active participation in student organizations, community service, special projects, mentoring, tutoring, volunteer work). Certifications / Licenses No certifications or license needed. Knowledge, Skills and Abilities (KSA's) * Communication Skills: Polished presentation skills, strong oral and written communication skills and fully bilingual (English/Spanish). Strong ability to communicate ideas (storytelling) to convey ideas and product vision. * Problem Solving & Analytical Skills -Demonstrated ability to analyze performance metrics, synthesize data for strategic decisions, and resolve complex challenges with creative solutions. Skilled in identifying trends, evaluating alternatives, and ensuring timely execution. * Systems Thinking-Understands interdependencies across business processes and technology; connects insights from multiple sources to inform roadmap planning and feature prioritization. * Learning Agility: Comfortable with complexity, fast-paced environment and aggressive due dates; analyze and find solutions to tough problems; thinks quickly; fast learner. Demonstrated experience working well with passionate stakeholders and users. * Leadership Skills: Ability to lead others by establishing clear priorities and objectives, fostering a climate of respect, motivates the team and fosters diversity, inclusion. * Emotional Intelligence: Demonstrated self-awareness, self-motivation, empathy, and social skills; thinking before acting. Knowledge, Skills and Abilities (cont.) * Innovation and Digital Skills: Ability to achieve results by providing innovative ways of working with operational and technological considerations. * Strategic Ability: Understands business goals and translates them into actionable plans; monitors KPIs and validates features against performance goals. * Computer and Technological Skills: Advanced proficiency in MS Office 365 (i.e., PowerPoint and Excel) and other presentation software. Experience with tools such as: JIRA, Confluence; data management tools such as Power Pivot and Power BI, among others is desired. * Project Management: Knowledge of project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management and status reports. Must demonstrate leadership, logic, and reasoning skills. Ability to work with multiple projects and tasks with minimum supervision. Region Locations Puerto Rico Work Schedule Hybrid (3/2) Values 1. Passion for People 3. Succeed Together 2. Own Every Moment 4. Build the Future Additional Requirements The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties, and responsibilities of the position. The specific details of each position are described in the employee's objectives within the performance evaluation. Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.

Company: Popular Workplace Type: Hybrid Auditor Job Type Full Time Opportunity General Description Conducts audits to assess the adequacy of the Corporation's accounting records, internal controls, and financial systems to ensure that the Corporation operates in compliance with laws and regulations, and assess the design and operating effectiveness of the related internal controls. Essential Duties and Responsibilities * Audits department activities for compliance with management's plans, procedures, policies and applicable laws and regulations. * Identifies and documents business processes and controls to evaluate risks and the design and adequacy of established controls. * Compares and contrasts established policies, procedures and controls with regulatory requirements and generally expected internal controls to identify, evaluate and communicate significant issues. * Examines records of departments and interviews workers to ensure proper recording, monitoring, and reporting of transactions and their compliance with laws and regulations. * Analyzes data obtained from tests performed to determine that internal controls exist and are working effectively. * Prepares, discusses, and submits audit findings and recommendations. Education Bachelor's Degree in Finance, Accounting, Information Technology, Computer Information Systems, or an MBA. Experience Experience in internal or external auditing, preferably in a financial institution. Certifications The following certifications are preferable, but not required: Certified Internal Auditor (CIA) Certified Public Accountant (CPA) Knowledge, Skills and Abilities (KSA's) * Comprehensive understanding of internal control environments. * Knowledge of internal auditing, internal controls, risk management, and finance and accounting practices and methods. * Outstanding interpersonal and communications skills (verbal / written); ability to communicate effectively with technical and non-technical audiences, in both English and Spanish. * Available to travel as needed. * Working knowledge of Office 365: Word, Excel, PowerPoint. * Excellent people skills to develop and maintain good relationships with auditees, anticipate their needs, present alternatives, and provide follow-up to the agreements reached. * Ability to work under pressure to meet deadlines. * Excellent organizational skills to work with multiple things and comply with established deadlines. * Excellent leadership and teamwork skills. * Results-driven and proactive. Values 1. Passion for People 3. Succeed Together 2. Own Every Moment 4. Build the Future Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.

Company: Popular Workplace Type: Hybrid SAP Business Analyst Full Time - Hybrid General Description Popular is actively seeking a Senior SAP Business Analyst specializing in SAP Finance planning, business lines and reporting. This position requires a strong background in SAP SAC Planning, SAP PaPm and SAP BI and BW solutions. The successful candidate will implement and manage the technical aspects of analytics, reporting, planning and forecast models, leveraging SAP data and SAP applications and supporting the business units. Key Responsibilities: * Manage and enhance SAP SAC Planning, Profitability (PaPM), and related analytics components, including configuration, defect management, performance monitoring, testing, and implementation of improvements. * Provide expert guidance on SAP analytics solutions (SAC BI, S/4HANA Embedded Analytics, Predictive Analytics), ensuring optimal utilization and supporting user adoption. * Lead business sessions to define analytical use cases, gather requirements, and align solutions with Popular's goals. * Translate business needs into clear functional and technical documentation; collaborate with developers to deliver integrated SAP solutions. * Build and manage SAC models, including setup, prototyping, configuration, and testing. * Develop SAC reports using standard and custom visualizations, and design models that incorporate non-SAP data sources for comprehensive analytics. * Conduct unit and integration testing, and deliver user training to ensure smooth adoption of developed solutions Job Requirements: * 4-7 years of hands-on experience in SAP analytics technologies (SAP SAC BI, BW, SAC Planning, SAP PaPM, S/4HANA, SAP SAC, or similar). At least a bachelor's degree in computer science, IT with emphasis on technology related field, with relevant courses in business intelligence, data analytics, data warehousing models, scripting and related elements. Specialized SAP Certifications. * Experience with planning tools and EPM (Enterprise Performance Management) concepts, including business lines reporting, budgeting, forecasting, reporting on business performance, and consolidating and finalizing financial results. * Experience in gathering business requirements for enterprise reporting, KPIs, metrics, and dashboards. * Proficient in data warehousing, encompassing data modeling principles, CDS views, ODATA, space management, and related aspects. * Proven experience supporting end users, addressing inquiries, and resolving issues related to SAP analytics solutions. * Strong interpersonal skills to facilitate user training, promote solution adoption, and ensure a positive user experience. * Ability to collaborate with business units to understand requirements and provide expert guidance on SAP tools and analytics. * At least a bachelor degree in technology related field, with relevant courses in data analytics, data warehousing models, scripting and related elements. Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.

Company: Popular Workplace Type: On-site Senior Business Operations Officer | FDIC Part 370 Job Type Full Time Exempt General Description We are seeking a highly analytical and technically skilled professional to lead our FDIC Part 370 compliance efforts. This role is responsible for ensuring our deposit insurance determination processes are robust, accurate, and compliant with FDIC regulations. These activities include leadership over the identification and implementation of reporting solution enhancements; data quality, remediation, and validation efforts; operational readiness and testing; and executing data reconciliation and automation initiatives. The ideal candidate will be strategic, analytical and a strong communicator with the ability to influence key decisions across different levels in the Corporation. The selected individual will possess hands-on expertise in Cognos reporting, the design and implementation of logic within the FDIC compliance ecosystem, and the leadership of user acceptance testing (UAT) for regulatory technology solutions. Essential Duties and Responsibilities * Reconcile deposit balances across core systems, general ledger, and subledgers. * Validate interest accruals, suspense accounts, and off-balance-sheet items in FDIC extracts. * Facilitate account and deposit data readiness efforts including system enhancements, data accuracy initiatives, and compliance simulations. * Confirm account classification into FDIC ownership categories (e.g., Single, Joint, Retirement, Trust). * Support mapping logic and documentation for insurance determination. * Review insured/uninsured amount calculations. * Ensure aggregation logic aligns with FDIC limits and depositor relationships. * Generate and review FDIC 370 readiness reports and exception summaries. * Support internal audits and FDIC testing with financial documentation. * After analyzing dry run results prepare communication and share with stakeholders. * Coordinate with IT to validate data feeds and interface controls. * Participate in change management for new products or system updates. * Partner with Data& Analytics team and business units in providing requirements and user acceptance testing (UAT). * Collaborate with Technology, Data & Analytics, Operations, and Legal to ensure sustainable and compliant processes. * Investigate mismatches or missing data in FDIC extracts. * Develop and maintain remediation plans in response to regulatory findings and coordinate their execution across impacted teams. * Create business requirement documents and collaborate with Data Enablement team to coordinate data and process validation testing. * Maintain updated policies and procedures to ensure the integrity of the regulatory reporting process. * Support internal control testing related to FDIC Part 370 processes. * Retain audit trails for reconciliations, approvals, and adjustments impacting FDIC-related data. * Prepare content, coordinate deployment and monitor compliance with required training to ensure applicable employees across the corporation understand FDIC 370 requirements and financial impact. * Monitor financial data integrity and alignment with FDIC guidance. * Participate in weekly, monthly and quarterly dry runs and readiness assessments. Education Bachelor's degree in Finance, Accounting, Computer Science, or related field. Experience * 7+ years of experience in financial reconciliation, regulatory reporting, compliance, and financial systems logic development. Other Qualifications * Advanced knowledge of the product development life cycle, design, and data analytics. * Strong technical and data analytical skills (i.e., Excel, and other similar applications) with experience in analyzing, managing and reporting from large sets of structured data. * Hands-on experience in Cognos reporting, including designing, implementing, and enhancing reporting solutions for regulatory compliance. * Ability to generate and review FDIC 370 readiness reports and exception summaries using Cognos. * Communicate effectively in both oral and written form and be able to adapt the message according to the audience, in both English and Spanish. * Experience working in the consumer space with detailed knowledge of entity structure (Sole Prop, Estates, Trusts). * Demonstrated intellectual curiosity and operational excellence experience. * Able to think critically to quickly analyze and resolve issues. * Influences and delivers results through collaborative relationships with key partners and stakeholders. * Works independently to prioritize work and deliver against regulatory deadlines and a dynamic environment. * Experienced in managing audits and interacting with regulatory agencies and /or regulatory exams. * Regulatory reporting experience and/or experience in a global markets regulatory reporting environment or exposure to position/transaction processes/life cycle. * Experience in technology implementation projects including involvement in building new systems to meet complex reporting requirements. * Experience in designing and implementing logic within the FDIC compliance ecosystem, ensuring accurate deposit insurance determination. * Expertise in mapping logic and documentation for insurance determination, including account classification and aggregation logic aligned with FDIC limits. * Ability to create business requirement documents and collaborate on process validation testing. * Leadership in user acceptance testing (UAT) for regulatory technology solutions, including logic validation and operational readiness. Region Locations Señorial Center Building San Juan, PR Work Schedule Hybrid work schedule Monday to Friday- 8:00 am to 5:00 pm Flexibility to work non-business hours, holidays, and weekend when needed. Values 1. Passion for People 3. Succeed Together 2. Own Every Moment 4. Build the Future Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.

Company: Popular Workplace Type: Hybrid Senior Risk Analyst: IT & IS Assurance General Description The Senior Risk Analyst is responsible for executing and documenting design effectiveness (DE) and operating effectiveness (OE) testing of IT and Cybersecurity controls across applications, databases, infrastructure, and cloud services. The role safeguards the integrity, availability, and confidentiality of technology that supports financial reporting and critical operations, ensuring compliance with applicable banking regulations (e.g., SOX, NYDFS) and alignment to leading frameworks and standards (e.g., NIST, CRI, CCM, PCI DSS, FFIEC) as well as the institution's internal policies and standards. The Sr. Risk Analyst partners with firstline technology owners, internal/external auditors, cyber risk teams, and business stakeholders to drive effective control execution, timely remediation of issues, and clear, decision ready reporting. Essential Duties and Responsibilities * Lead control walkthroughs with system/process owners to confirm design, identify key attributes, and determine evidence requirements. * Obtain, evaluate, and securely retain evidence (configurations, logs, tickets, reports, approvals) sufficient to support conclusions. * Perform comprehensive testing and validation of core IT and Cybersecurity controls across key domains, including Identity & Access Management (provisioning, terminations, periodic access reviews, privileged access), Change Management (authorization, segregation of duties, migration controls), IT Operations (backups, batch processing, incident/problem management), logging/monitoring, and technology governance. Testing activities should be executed in alignment with the control requirements defined by leading industry frameworks and regulatory standards such as NIST, CRI, PCI DSS, COBIT, Cloud Controls Matrix (CCM), among others, ensuring that organizational practices meet established benchmarks for security, compliance, and risk management. * Validate population completeness and sample accuracy; execute re-performance and inspection procedures; document testing results with clear linkage to criteria and attributes. * Support SOX 404 management testing and coordination with internal/external auditors; assist with regulatory inquiries as needed. * Draft findings with risk statements and impact analysis; agree on remediation plans and target dates with Control Owners and Senior Management; track progress and perform remediation validation (retesting) when due. * Prepare concise status updates, dashboards, executive summaries, and communicate testing progress, blockers, and outcomes to management and stakeholders. * Ensure workpapers meet documentation standards and are auditor ready (completeness, accuracy, and review evidence). * Lead initiatives that support methodology enhancements, control library rationalization, automation opportunities (e.g., report generation, continuous control monitoring), and lessonslearned. Education Bachelor's or Master's degree in Information Systems, Computer Science, Cybersecurity, Risk Management, or a closely related field required. Experience At least 5 years of working experience in IT audit/assurance, risk management, or control testing roles. Demonstrated experience with SOX compliance, Information Technology systems (enterprise applications, databases, operating systems, cloud/SaaS), Cybersecurity fundamentals (access management, logging/monitoring, vulnerability/patch processes, security standards). Proficiency in data analysis and applications (such as Excel, Power Query/Power BI, basic SQL, or scripting). Working Knowledge of IT and cyber frameworks and financial institutions laws and regulations (E.g. NIST, COBIT, FFIEC, etc.). Experience defining, reviewing and documenting IT / Cyber policies and procedures Other Qualifications * Excellent analytical skills to identify situations, look for alternatives and make good decisions. * Excellent written and verbal communication in English and Spanish * Critical thinking ability. * Excellent organizational skills are required to establish priorities, multitask, work under pressure, and meet deadlines. * Excellent interpersonal skills and teamwork. * Proficient in Microsoft Office: Word, Excel, PowerPoint, and Outlook. Certifications / Licenses Preferred but not required IT or Cyber certifications preferred (e.g. CISA, CISM, CISSP, CGEIT, CRISC, etc.) Values * 1. Passion for People * 2. Own Every Moment * 3. Succeed Together * 4. Build the Future Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.

Company: Popular Workplace Type: Hybrid Marketing Officer General Description Design, develop and implement comprehensive marketing strategies & plans to support business growth objectives, while servicing as business line collaborator. Responsibilities * Execute specific marketing strategies & plans and media plans to position products and services (existing and new efforts) based on customer analytics. Analyze data and insights to prepare campaign briefs considering competitive landscape, market, customer data and trends. * Delivery results in alignment with business goals, while being effective and efficient identifying opportunities and monitoring efforts to optimize campaigns. * Develop monthly or as per needed reports, dashboards and presentations to monitor and optimize efforts. Assure data integrity and quality. * Ensure the compliance of all operational and regulatory processes. * Proactively connect and involve peers/main stakeholders in the development, engagement and results of initiatives that have an impact on Popular. * Attain effective management of budget and resources. Minimum Requirements * Bachelor's Degree in Communications or Marketing * Three (3) years of experience in marketing, ideally 1-2 in financial/banking industry. * Demonstrated experience in the execution of marketing strategies * Strong communication skills oral and written (English and Spanish) * Excellent in preparing executive presentations and business reports * Ability to initiate, execute and deliver overlapping projects with a degree of independence * Proven ability to manage multiple tasks, work under pressure with tight deadlines (excellent time management and prioritization skills) * Ability to identify problems, analyze their causes and resolve them in a timely and successful manner to reduce time and facilitate work processes in your unit (strong project management skills) * Effective budget management skills * Computer proficiency Microsoft Office. Advanced skills in Power Point and Intermediate Excel Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.

Company: Popular Workplace Type: Hybrid Senior Compliance Officer General Description We are seeking a highly motivated and experienced Senior Compliance Officer to support our Community Reinvestment Act (CRA) Programs at both Banco Popular de Puerto Rico and Popular Bank. The CRA Program Senior Compliance Officer plays a critical role in ensuring both banks' compliance with the CRA and related regulatory requirements. This position supports the development, implementation, and monitoring of annual CRA goals and self-assessments, collaborates with internal stakeholders, and prepares documentation for regulatory examinations. The ideal candidate will have strong analytical skills, regulatory knowledge, and experience in community development or financial services Essential Duties and Responsibilities Program Support & Coordination: * Assist in the implementation and maintenance of the CRA programs, including the development, implementation and monitoring of annual goals and self-assessments for both banks. * Support CRA strategy execution in alignment with regulatory requirements and organizational goals. * Maintain and update the CRA Public File and related documentation. Data Collection & Management: * Support the collection of CRA-related data from lending, investment, and service departments. * Help ensure data accuracy, completeness, and proper categorization per CRA guidelines. * Manage CRA data systems and tools (e.g., CRA Wiz), ensuring data integrity and usability. Reporting & Analysis: * Develop dashboards and reports to monitor CRA performance across assessment areas. * Analyze trends and identify gaps or opportunities for improvement. * Assist in preparing CRA Loan Registers and other regulatory filings, as required. Compliance & Examination Support: * Support CRA examination preparation, including compiling documentation and responding to examiner requests. * Maintain audit trails and collaborate with internal audit and compliance teams. * Stay current on CRA regulations and guidance from regulatory agencies. Community Engagement & Outreach: * Assist in tracking and documenting CRA-qualified community development activities. * Support outreach efforts and partnerships with community organizations. * Assist in identifying CRA-eligible loans, investments, and services. Training & Collaboration: * Provide CRA-related training and guidance to internal teams, as appropriate. * Collaborate cross-functionally with departments such as lending, marketing, and compliance. * Serve as a resource for CRA-related inquiries and initiatives. Education Bachelor's degree in business, Finance, Economics, Public Policy, or a related field. Advanced degree, JD or CRCM preferred, with superior knowledge of compliance laws and regulations including CRA. Experience Minimum of five (5) years' experience in data analysis and reporting within a financial institution, including proficiency with Excel, SQL, or other relevant data analysis tools. Basic understanding of CRA regulations and related compliance frameworks. Other Qualifications * Understanding of CRA regulatory requirements. * Excellent research and analysis skills with high attention to detail. * Strong oral and written communication skills in English and Spanish. * Effective organizational skills with the ability to prioritize projects and meet changing deadlines. * Results-oriented with sound decision-making ability. * Customer service mindset with the ability to communicate across all levels of the organization. * Proficient in evaluating process changes and recommending additional controls. * Ability to work independently and collaboratively in a fast-paced environment. * Proficient in Microsoft Office (MS Excel, PowerPoint, SharePoint, Word, etc.) Values * 1. Passion for People * 2. Own Every Moment * 3. Succeed Together * 4. Build the Future Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.

Company: Popular Workplace Type: Hybrid ISO Security Analyst Job Type Full Time General Description Support the SecOps unit in safeguarding our organization's IT infrastructure. This role involves monitoring systems for security threats, analyzing potential risks, and contributing to the development of security measures. Essential Duties and Responsibilities * Monitor and analyze security alerts and logs to detect potential threats. * Assist in incident response activities, including initial investigation and documentation. * Support the maintenance and enhancement of security tools and technologies. * Collaborate with multiple teams to implement security best practices and solutions. * Participate in security awareness initiatives and help educate staff on security protocols. * Stay informed on the latest cybersecurity trends and threat intelligence. * Help ensure compliance with relevant security policies and regulatory requirements. * Discuss and follow up on the action plans to address any recommendations from the assessments with appropriate business units. * Responsible for triage, ensure complete documentation, and adherence to the Standard for all Security Exceptions and support requests submitted. * Prepare metrics and reports related to security assessments. * Other duties and responsibilities. Education: Bachelor's degree in Computer Engineering, Computer Science, Information Systems/Technology, or a related field. Experience: Two (2) years of related experience in information security or cybersecurity ensuring the security of all information pertinent to the company. Certifications/Licenses Certifications are highly desirable but not required. * CompTIA SEC+ * ISC2 SSCP Knowledge, Skills and Abilities (KSA's) * Strong business acumen: ability to understand the needs and concerns of business stakeholders and colleagues and respond promptly and effectively to stakeholder requests. An ability to conduct analysis of work procedures and business results and recommend changes to improve the effectiveness of the business' management. * Strong technical acumen: knowledge of Cyber Security, Information Security, and Information Technology concepts. Strong knowledge of processes, controls, efficiency metrics and reporting concepts. Ability to write technical instructions using programs and technology. Robust knowledge of applicable local and federal laws, regulations, and guidelines. * Communication skills: effectively interact with internal and external stakeholders. Ability to foster trusting relationships with colleagues and clients. Highly develop written and verbal communications skills in English. Presents numerical data effectively. Superior communication and interpersonal skills. Excellent report-writing and presentation skills. Polished in preparing presentations, executive summaries, and business reports in English for executive audiences. * Analytical skills: Stays focused on main issues, prevents irrelevant issues or distractions from interfering with timely completion of assignments. Collects, research and complements data; Synthesizes complex or diverse information. Demonstrates attention to detail; Applies design principles; Generate creative solutions. Strong quantitative, research and analytical skills. Experience with data analysis, persuasive and informative writing, workload management, and process management. * Problem Solving: Identifies and resolves problems in a timely manner; Develops alternative solutions. * Project Management: Ability to prioritize and work with multiple projects and tasks with minimum supervision; self-direct and task switch between strategic and tactical initiatives regularly. Capacity to achieve results according to plan ensuring the expected quality. Excellent organization capacity to define priorities, meet deadlines, and flexible to change. Knowledge of project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management and status reports. Must demonstrate leadership, logic, and reasoning skills. Strong understanding of Agile methodologies, particularly Scrum or Kanban. * Operational/Regulations Processes: Knowledge of budget administration, resources allocation, organization's policies, and regulations. Ability to establish, conduct and track operational processes properly. * Computer and Technological Skills: Proficient in MSO 365. Experience with data management tools such as: Power Pivot and Power BI, among others, is desired. Ability to achieve results by providing innovative ways of working with operational and technological considerations. Region Locations Puerto Rico Work Schedule Hybrid Values Passion for People Succeed Together Own Every Moment Build the Future Additional Requirements The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee's performance evaluation. Important:The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.

Company: Popular Workplace Type: Hybrid Product Manager Job Type: Full Time General Description: Join the Digital Banking & Payments Team as a Product Manager - Commerce and Local Payments. In this role, you will partner with cross-functional teams to lead the development and execution of our payments strategy and manage relationships with key partners in the payment industry, including the creation of the roadmap and prioritization for the future of payments in the bank. Essential Duties and Responsibilities: * Develop and communicate the strategy used to support the overall product vision. * Collaborate with and influence key stakeholders across the organization, including the wider product teams, company leadership, business, tech, ops, marketing, compliance, legal, cyber, fraud, regulatory affairs, and more to gain alignment and support for the strategy. * Build a deep understanding of our commercial and retail customers, their needs, and market opportunities; create a data driven culture; leverage data to define strategies that will differentiate us and help us grow. * Build liaisons with Bank's segments to create a process to capture the voice of the customer * Develop educational content focused on payment concepts-including definitions, payment rails, behaviors, and emerging trends-to enhance visibility and thought leadership within the bank. * Build and maintain strong relationships with key partners in the payment ecosystem, including banks, fintech companies, and payment networks. * Act as the primary point of contact for partners, addressing any issues and fostering long-term collaboration. * Support on the negotiation and partnership agreements to ensure mutually beneficial outcomes.; Maintain documentation of key agreements, minutes, etc. * Define short term targets based on long-term goals strategy. * Establish a structured process to regularly update the roadmap and prioritize future features. Own the product roadmap and feature definition, partner with tech and design teams to deliver platform components to meet intended experience. Education: Bachelor's degree in Business Administration, Computer Sciences, Computer Engineering, Industrial Engineering, Information Systems or related fields. Experience: Five (5) years of proven progressive experience in developing and executing product management with a focus on commerce and local payments or financial services. Certifications / Licenses: No certifications or license are needed. Knowledge, Skills & Abilities (KSA's): * Strong business acumen: Ability to understand the needs and concerns of business stakeholders and colleagues and respond promptly and effectively to stakeholder requests. An ability to conduct analysis on work procedures and business results and recommend changes to improve the effectiveness of the business' management. * Strong technical acumen: Ability to put yourself in the shoes of customers, have a grasp of user experience and design with customers, business, and operations teams in mind. Robust with numbers, can ground your thinking in analysis, use data/key metrics to identify opportunities, deliver insights, test theories, and make data-driven recommendations to drive revenue growth and improve customer experience. Comfortable with complex systems, understanding common software architecture and data integration patterns. Know how to analyze and decompose a complex system and communicate that complexity simply and cleanly. Understanding other disciplines can bring everyone together and persuade a wide range of audiences using clear communication and strong structured thinking. Urge and resilience to challenge the status quo and make things better. Love helping engineers, designers, operations experts, and other teams around you do their best work. * Communication skills: Effectively interact with internal and external stakeholders. Ability to foster trusting relationships with colleagues and clients. Advanced written and verbal communications skills in English. Presents numerical data effectively. Superior communication and people skills. Excellent report-writing and presentation skills. Polished in preparing presentations, executive summaries, and business reports in English for executive audiences. * Analytical skills: Stays focused on key issues, prevents irrelevant issues or distractions from interfering with timely completion of assignments. Collects, researches, and complements data; synthesizes complex or diverse information. Demonstrates diligence; applies design principles; generates creative solutions. Strong quantitative, research, and analytical skills. Experience with data analysis, persuasive and informative writing, workload management, and process management. * Problem Solving: Identifies and resolves problems in a timely manner; develops alternative solutions. * Project Management: Ability to prioritize and work with multiple projects and tasks with minimum supervision; self-direct and task switch between strategic and tactical initiatives regularly. Capacity to achieve results according to plan ensuring the expected quality. Excellent organization capacity to define priorities, meet deadlines, and be flexible to change. Knowledge of project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management, and status reports. Must demonstrate leadership, logic, and reasoning skills. * Operational/Regulations Processes: Knowledge of budget administration, resources allocation, organization's policies, and regulations. Ability to establish, conduct, and track operational processes properly. * Computer and technological skills: Experience and proficiency with current version of MSO365. Region Locations: Puerto Rico, Florida. Work Schedule: Hybrid or Remote Values: * Passion for People * Succeed Together * Own Every Moment * Build the Future Additional Requirements The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties, and responsibilities of the position. The specific details of each position are described in the employee's objectives within the performance evaluation. Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.

Company: Popular Workplace Type: Hybrid Accountant General Description Ensures accurate financial data by recording, verifying, and consolidating transactions, while supporting informed decision-making and compliance. Essential Duties and Responsibilities * Prepare and analyze general ledger account reconciliations. Prepare journal entries. * Identify, document, and present solutions for pending transactions. * Support business units in their accounting processes to ensure accuracy and efficiency. * Prepare monthly general ledger account variances. * Assist in monthly closings. * Collaborate in the documentation process required for audits. * Participate in accounting-related projects as needed. Education Bachelor's degree completed or equivalent combination of education and experience Knowledge, Skills and Abilities (KSA's) * Strong knowledge of accounting principles and best practices. * Expertise in general ledger accounting. * Understanding of the complete accounting cycle, including financial reporting and subsidiary analysis. * Analytical ability to evaluate and interpret financial data. * Ability to apply accounting knowledge to operational and financial process analysis. * Excellent verbal and written communication skills in English and Spanish. * Proficiency in accounting software such as Excel, Word, Outlook, SAP, and FIS. * Strong problem-solving and prioritization skills. * Ability to work independently and meet deadlines. * Adaptability to change and ability to perform under pressure. * Team-oriented mindset with a focus on achieving results. Values 1. Passion for People 3. Succeed Together 2. Own Every Moment 4. Build the Future Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.

Company: Popular Workplace Type: Hybrid Business Analyst Full Time Job Opportunity General Description This position is responsible for maintaining a deep awareness of how our business operation works in Individual Lending Services Division and helping the stakeholders explore the key performance indicators (KPI) to execute their roles more effectively. Gathers, reviews, and analyzes the business results and needs to help identify business problems, and propose solutions (recalibrate metrics, design or propose changes, and new scorecards). Use proven tools, methods, and metrics to identify opportunities, forecast changes and track improvements in areas such as budget, production, and workflow and customer relationship, among others. Managing the monthly results to produce scorecards and incentives reports, send incentive payments, works with claims submitted and document exceptions. Coordinate and facilitate working sessions to identify and develop different business solution alternatives and scope. Determine opportunities to increase efficiency, evaluate, and implement initiatives or projects to improve our internal processes and our clients. Essential Duties and Responsibilities * Prepare scorecards monthly reports. This includes gathering all information, analyzing, and preparing the incentives, always ensuring the information provided is accurate and on time. * Support the Incentive Plan audit related processes, this entails being the direct point of contact, preparation of walkthroughs, issue analysis and implementation of corrective actions. * Review, actualize, and maintain updated documentation of all regulatory and operational related processes (scorecard). * Analyze statistical data align to strategic recommendations. * Ability to communicate (verbal and written) with business units that rely on that information to define reports requirements or organizational process. * Identify opportunities, analyze their causes, and resolve them in a timely and successful manner to reduce time and facilitate work processes in your unit. * Analyze monthly incentives, the costs and operational expenses and revenues against prior year and budget, providing explanations and business solutions. * Prepare annual Planning process to align Division's strategic projects with Budget recommendations for the clients under your scope. * Analyze processes related to performance, capacity, and incentive management according to strategic objectives, and business needs. * Identify processes that need to be more efficient and implement solutions. * Ability to coordinate initiatives and tackle more complex projects. * Evaluate alternatives and then implement initiatives or projects to improve internal and customer processes. * Lead the Collect, analyze, and approval the project's business requirements. * Prepare strategic analysis to design scorecards. Supervisory Responsibilities: This Job has no supervisory responsibilities but in special circumstances may lead the work of others. Education Bachelor's degree in Industrial Engineer, Business Administration, Finance or Information Systems preferred. Experience At least two (2) years of experience in data analysis, handling data, integrating multiple databases to generate reports, process improvement and/or automation processes. Knowledge of the banking industry and its regulations is preferred. Other Qualifications * Data mining with the ability to identify patterns in complex data sets. * Excellent interpersonal and communication skills and teamwork. * Analytical and critical thinking capacity is a must, with emphasis on attention to detail. * Knowledge of the laws and regulations that apply to the financial industry. * Ability to engage with all levels of the organization (employees/administration/peers) and establish strong relationships with teams and internal customers. * Able to multitask, be detail-oriented and demonstrate strong organizational skills. * Ability to work independently or as part of a team. * Must possess the ability to work under pressure, meet deadlines and be responsible. * Demonstrate proactivity to find and define problems, understand business impact, identify solutions, and provide recommendations for corrective actions. * Negotiation and cost analysis skills to determine which requests will be turned into requirements and their priority levels. * Flexibility and adaptability to change and stand out as a team player in an accelerated, change-oriented environment. * Willing and able to take the initiative to learn, increase knowledge and improve skills in a self-taught way to improve performance and position an added value. * Presentations skills. * Strong communication skills both written and spoken in Spanish and English. * Proficiency in the use of tools, such as: Excel, Word, Power Point, Outlook, Power BI, among others. * Knowledge of SQL, SAS and database management is desired. Values 1. Passion for People 3. Succeed Together 2. Own Every Moment 4. Build the Future Additional Requirements The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee's performance evaluation. Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.

Company: Popular Workplace Type: Hybrid Compliance Officer General Description We are seeking a dedicated Compliance Officer to support our HMDA and CRA Reporting Program and who will be responsible for ensuring the accuracy, completeness, and regulatory compliance of small business lending data reported under the Community Reinvestment Act (CRA) and Home Mortgage Disclosure Act (HMDA). This position supports the organization's compliance efforts by performing detailed reviews of loan data, identifying discrepancies and working with internal teams to correct and prevent errors. The ideal candidate needs to have a strong understanding of HMDA & CRA requirements, attention to detail, experience with small business lending, approach to data analysis and a passion for data quality and regulatory compliance. Essential Duties and Responsibilities * Review and validate small business loan data for CRA reporting accuracy and completeness. * Review and validate HMDA data for accuracy, completeness, and consistency. * Perform quality control checks to ensure data aligns with regulatory requirements and internal policies. * Identify and escalate data discrepancies and collaborate with relevant departments to resolve issues. * Assist in preparing CRA & HMDA submissions and ensure timely reporting to regulatory agencies. * Maintain documentation of quality review processes, findings, and corrective actions. * Monitor regulatory changes and support updates to internal procedures and systems. * Contribute to CRA performance evaluations and reporting efforts. * Support internal audits and regulatory examinations related to CRA small business lending & HMDA. * Stay current on HMDA regulatory updates and contribute to process improvements. * Provide feedback and support to loan operations and compliance teams regarding HMDA data requirements. Education Bachelor's degree in Business Administration, Finance, Economics or a related field. Experience Minimum of 3 to 5 years of experience in compliance, lending operations, or data quality. Working knowledge of HMDA & CRA regulations, particularly small business lending requirement. Other Qualifications * Strong analytical and problem-solving skills. * Excellent attention to detail and organizational skills with the ability to prioritize projects and meet changing deadlines. * Experience with Loan Origination Systems (LOS) and HMDA reporting tools. * Experience with loan systems and CRA reporting tools. * Effective communication skills and ability to work collaboratively across teams. * Familiarity with Fair Lending and CRA regulations. * Experience with data analysis tools (e.g., Excel, SQL, Tableau). * Knowledge of CRA exam processes and documentation standards. * Strong oral and written communication skills in English and Spanish. Values 1. Passion for People 3. Succeed Together 2. Own Every Moment 4. Build the Future Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.

Company: Popular Workplace Type: Hybrid Business Analyst Full Time Job Opportunity General Description This is a key role within the Fraud Risk & Strategy Management Department responsible for identifying, analyzing, and mitigating check fraud risks to protect the financial well-being of the organization. This position plays a crucial role in developing and implementing strategies and actions to prevent, detect, and respond to check fraud incidents. The successful candidate will have strong analytical skills, a deep understanding of fraud detection technologies, and the ability to make informed decisions to safeguard the Popular assets. The role will support BPPR and Popular Bank entities. Essential Duties and Responsibilities * Partner with cross-functional teams to identify requisite data sources to enhance database, financial, and marketing operations. * Support A/B/multivariate measurement plans for test and learn optimization including registration and conversion funnels. * Partner with Finance to maintain and refine operational business models and forecasts. * Partner with Data Engineering and Product to maintain and refine audience segments and predictive models, including propensity to subscribe or churn models. * Work within large datasets or a data lake to pull data for advanced analysis across multiple datasets and inputs. * Maintain, update, and distribute actionable dashboards or reports to ensure data governance and democratization. * Support data preparation for senior level executive presentations. * Leverage data visualization tools to curate reporting for cross-functional team Supervisory Responsibilities: This Job has no supervisory responsibilities but in special circumstances may lead the work of others. Education Bachelor's degree in Business Administration, Information Systems, IndustrialEngineering or a similar field. Experience At least two (2) years' related experience in business analysis, project coordination, monitoring, profitability, or data management. Other Qualifications * Strong technical aptitude, analysis, and problem-solving skills. * Team player, comfortable with fast-paced, changing environment and ambiguity. * Process development and implementation experience. * Ability to define, aggregate and analyze business results for management decision making. * Demonstrated ability to take initiative, prioritize work, manage time, and respond effectively to a rapidly changing environment. * Process improvement oriented. * Proficient knowledge on tools and methodologies such as design thinking, customer journey mapping, programming concepts and analytics. * Capability to collaborate in effective teams. * Detail oriented and organized. * Intermediate (advanced is a plus) in the use of Office 365 Suite, including word, powerpoint, excel and power BI. * Moderate in using Python, R (is a plus), or other programming languages to manipulate data, visualize and draw insights from large data sets. * Proficient in using visio and data managing tools such as SAS, cognos, power pivot, among others. * Excellent written and verbal communication skills in Spanish and English. Values 1. Passion for People 3. Succeed Together 2. Own Every Moment 4. Build the Future Additional Requirements The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee's performance evaluation. Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.