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Porter vs service porter

The differences between porters and service porters can be seen in a few details. Each job has different responsibilities and duties. Additionally, a porter has an average salary of $29,861, which is higher than the $28,469 average annual salary of a service porter.

The top three skills for a porter include excellent guest, dexterity and customer service. The most important skills for a service porter are customer vehicles, cleanliness, and work ethic.

Porter vs service porter overview

PorterService Porter
Yearly salary$29,861$28,469
Hourly rate$14.36$13.69
Growth rate4%6%
Number of jobs87,77710,027
Job satisfaction--
Most common degreeHigh School Diploma, 51%High School Diploma, 48%
Average age4938
Years of experience--

What does a porter do?

A porter is responsible for managing the building's cleanliness and orderliness, together with the cleaning maintenance team. Duties of a porter include ensuring the premises' safety, operating cleaning tools and equipment, and performing basic troubleshooting for defective machines. Other tasks include assisting visitors with their inquiries, leading clients to the appropriate departments, adhering to the highest safety standards and procedures, and answering maintenance calls. A porter must have excellent time-management and multi-tasking skills to ensure daily smooth operations.

What does a service porter do?

Typically working in car dealerships, a service porter is in charge of performing a variety of tasks to maintain smooth operations. They maintain vehicles in good condition by conducting regular maintenance checks and repairs, refilling gas tanks, inspecting tires and batteries, and cleaning the interior and exterior of cars. There are also instances where they perform clerical support tasks such as answering calls and correspondence, preparing and processing documents, and monitoring the inventory. Moreover, a service porter may also assist potential buyers and keep them company during test drives.

Porter vs service porter salary

Porters and service porters have different pay scales, as shown below.

PorterService Porter
Average salary$29,861$28,469
Salary rangeBetween $23,000 And $37,000Between $22,000 And $35,000
Highest paying CitySeattle, WAKirkland, WA
Highest paying stateAlaskaWashington
Best paying companyCommunity Housing InnovationsClean Harbors
Best paying industryRetailReal Estate

Differences between porter and service porter education

There are a few differences between a porter and a service porter in terms of educational background:

PorterService Porter
Most common degreeHigh School Diploma, 51%High School Diploma, 48%
Most common majorBusinessBusiness
Most common college--

Porter vs service porter demographics

Here are the differences between porters' and service porters' demographics:

PorterService Porter
Average age4938
Gender ratioMale, 86.2% Female, 13.8%Male, 88.9% Female, 11.1%
Race ratioBlack or African American, 12.1% Unknown, 4.1% Hispanic or Latino, 24.7% Asian, 4.9% White, 52.9% American Indian and Alaska Native, 1.3%Black or African American, 12.0% Unknown, 5.1% Hispanic or Latino, 21.0% Asian, 4.9% White, 56.1% American Indian and Alaska Native, 0.9%
LGBT Percentage5%5%

Differences between porter and service porter duties and responsibilities

Porter example responsibilities.

  • Wash down all kitchen walls, and cleaning stoves, fryers and also ovens.
  • Operate vehicles and power equipment, such as movers, tractors, twin-axle vehicles, snow blowers, and pruning saws.
  • Operate cardboard compactor to recycle boxes.
  • Put tenant's dishes away in the office.
  • Record mileage and VIN numbers of customer vehicle.
  • Clear dish rack & bring dishes down to dishwasher.
  • Show more

Service porter example responsibilities.

  • Manage stock of the vehicles; document vehicle locations and individual VIN numbers.
  • Ensure customer satisfaction through efficient maintenance of service areas and improve cleanliness.
  • Wash and detail RV's as well as transport to sublet repair shops.
  • Maintain the proper inventory records of all vehicles and ensure that they match the correct RV.
  • Maintain cleanliness around service department and showroom.
  • Prepare cleaning solutions as necessary and follow safety procedures as prescribed by OSHA.
  • Show more

Porter vs service porter skills

Common porter skills
  • Excellent Guest, 24%
  • Dexterity, 11%
  • Customer Service, 8%
  • Cleanliness, 8%
  • Good Communication, 5%
  • General Maintenance, 3%
Common service porter skills
  • Customer Vehicles, 19%
  • Cleanliness, 12%
  • Work Ethic, 12%
  • Service Drive, 10%
  • Customer Service, 6%
  • General Cleanup, 5%

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