Patient Service Representative jobs at Portneuf Medical Center

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: ENTRY LEVEL CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $16.50 - $17.65/hr based on experience ***This position is an onsite role and candidates must be able to work on-site at Ardent - Portneuf Medical Center in Pocatello, ID **** We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization. Job Responsibilities: The Patient Access Representative is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization. Responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey. Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable. They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion. Patient Access staff will be held accountable for point of service goals as assigned. Responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership. Responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options. Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services. Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets. Experience: 1+ years of customer service experience Required Education: High School Diploma/GED Required Certification: CRCR Required within 6 months of hire (Company Paid) #LI-BM1 Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Patient Solutions Representative II, you will liaison between patients and the healthcare organization. Every day you will manage patient questions and concerns in a confidential and professional manner. To thrive in this role, you will identify the type of assistance needed such as updating information, making payment plan arrangements, and insurance related questions to ensure proper account resolution. **Here is what you will experience working as a Patient Solutions Representative II:** + Deliver a high-quality patient experience through inbound and outbound call resolution within established protocols with a focus on first call resolution. + Manage inquiries via multiple communication channels in a professional manner using EMR systems such as Epic, Cerner, Meditech, or similar systems. + Review/interpret and answer questions regarding patient statements, explanation of benefits, account balances, payment plans and related areas. + Utilize health care industry term knowledge (e.g., primary care, provider, benefits, HIPAA, PCI, EOBs, CPT & ICD-10 codes, HCFAs, UB04s, HCPCS, DRGs and authorizations/referrals) + Research information using available resources and FAQ to source information rapidly in a fast-paced environment. + Comprehensive training and professional development. + Mentoring of new hires through ongoing training, 90-day evaluation input, and probationary support. **Required Skills:** + High school diploma or GED, preferred + Minimum 1 year of experience in a healthcare call center environment For this US-based position, the base pay range is $16.00 - $21.88 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (***************************** R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (*********************************************************************************** To learn more, visit: R1RCM.com Visit us on Facebook (******************************* R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .

* PRN: 2-3 Shifts per Week. Responsible for coordinating activities related to scheduling patients and procedures, referrals, prior authorizations and insurance paperwork using a top-rated, customer service focus always. Team Highlights: Kootenai Clinic is the regional cancer treatment center for northern Idaho, eastern Washington, and western Montana. We deliver comprehensive, compassionate cancer care using leading-edge technology, the newest therapies and a wide range of clinical trials as well as rehabilitation. To minimize the difficulties patients face traveling during treatment, our doctors offer cancer treatment in three locations: Coeur d'Alene, Post Falls, and Sandpoint. Responsibilities: * Complies with all Kootenai Health confidentiality and HIPAA standards * Functions as the communication center for the unit/clinic regarding all patient care, patient location, and patient activities, and can provide information and direction as needed * May enter orders, procedures, labs, and multiple tests regarding the care of patients while in the outpatient areas. * Ensures patient demographics and insurance information is maintained in appropriate scheduling systems * Communicates basic financial policies pertaining to insurance coverage, collects copays, deductibles, and self-pay payments * Obtains referrals and pre-authorizations as required and processes charges * Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports per leadership * Familiar with standard concepts, practices, and procedures within the field * Regular and predictable attendance is an essential job function * Competent to meet age specific needs of the unit assigned Requirements and Minimum Qualifications: Patient Services Coordinator * High school diploma OR equivalent preferred * Experience working in medical office preferred * Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred Outpatient Services Coordinator * High school diploma or equivalent preferred * Two years' experience as a Health Unit Coordinator, Administrative Assistant, Scheduler; or an equivalent combination of related education and experience required. * Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred Working Conditions: * Must be able to lift and move up to 10 lbs * Must be able to reach arms above or below shoulder height * Must be able to maintain a sitting position * Typical equipment used in an office job * Repetitive movements About Kootenai Health: Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider. As your next employer, we are excited to offer you: * Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment. * Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it * Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent. * Competitive salaries with night, weekend, and PRN shift differentials * An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching * Employees receive discounts at The Wellness Bar, PEAK Fitness, and more * Robust and interactive employee referral program * And much more Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you! Apply today! You can also contact the HR Front Desk at ************ or email [email protected] with any questions. Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex. Additional Information

Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused, Patient Registrar to join our Coeur d'Alene Urgent Care Team! will likely be one shift a week! This position will have a rotating schedule, including weekends (weekend hours qualify for a $2.50 differential per hour). We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: * Knowledge of basic computer programs such as Microsoft Office Suite * Ability to type at least 40 words per minute * Ability to relate and work effectively with others * Demonstrates excellent written and verbal communication skills * Strong Customer service background * Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: * Company-sponsored events such as sporting events, BBQs and holiday parties * Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for part-time or full-time positions) * Tuition reimbursement * Growth opportunities, ongoing education, training, leadership courses * A generous 401K retirement plan * A variety of discounts throughout the hospital and community are available to employees * Wellness benefits offered to staff such as: weight loss challenge Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Profit sharing Vision insurance Orthopedic Surgery and Sports is looking for a full-time medical receptionist to join our dynamic team! Summary/Objective The Medical Receptionist performs a variety of duties including, greeting patients and visitors, scheduling, answering and routing calls, verification of insurance and demographic information, collecting co-pays, co-insurance and deductibles. Ensures that patient charts are processed, documents are scanned, reconciliation and preparation of deposits as well as keeps paperwork organized. Reception area is kept clean, front doors are unlocked during business hours and locked with lights and music turned off after business hours. Performs other related duties as assigned. Minimum Qualifications: High school diploma or equivalent required. One year of medical office experience preferred. Efficient in the use of standard office equipment, data entry, typing, 10-key skills, and alpha/numerical filing. Essential Functions: Regular and predictable attendance is an essential job function. Majority of the shift is spent sitting. Frequent reaching, stooping and twisting when filing, accessing records and answering telephone Ability to lift up to 25 pounds. Read a variety of printed and handwritten materials, computerized reports, manuals, and correspondence. Communicates with patients, physicians, families and co-workers in person and on the telephone. Benefits: 401(k) Paid time off Health insurance Dental insurance Vision insurance Work Environment: Orthopedic Surgery & Sports Medicine operates in a professional office environment. Days and hours of work are conducted Monday thru Friday 8:00 am to 5:00 pm. Occasional evening and weekend work may be required as job duties demand. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Orthopedic Surgery & Sports Medicine has multiple locations and travel may be required. Compensation: $18.00 - $21.00 per hour Orthopedic Surgery and Sports Medicine provides the highest quality comprehensive orthopedic experience for patients in the Inland Northwest. We are owned and operated by board certified and fellowship trained orthopedic surgeons. In addition, we also offer Orthopedic Physical and Occupational Therapy, as well as providing patient access to our same day walk in clinic for acute orthopedic or occupational injuries. We have a total of 4 locations between Coeur d'Alene, Post Falls, and Hayden Idaho.

Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused, Patient Registrar to join our Post Falls Urgent Care Team! This full-time position will have a rotating schedule, including weekends (weekend hours qualify for a $2.50 differential per hour). We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: * Knowledge of basic computer programs such as Microsoft Office Suite * Ability to type at least 40 words per minute * Ability to relate and work effectively with others * Demonstrates excellent written and verbal communication skills * Strong Customer service background * Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: * Company-sponsored events such as sporting events, BBQs and holiday parties * Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for part-time or full-time positions) * Tuition reimbursement * Growth opportunities, ongoing education, training, leadership courses * A generous 401K retirement plan * A variety of discounts throughout the hospital and community are available to employees * Wellness benefits offered to staff such as: weight loss challenge Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Northwest Specialty Hospital is seeking a detail-oriented, customer service focused, Patient Care Coordinator to join our Surgery Center Team! We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: * Knowledge of basic computer programs such as Microsoft Office Suite * Ability to type at least 40 words per minute * Ability to relate and work effectively with others * Demonstrates excellent written and verbal communication skills * Strong Customer service background * Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: * Company-sponsored events such as sporting events, BBQs, and holiday parties * Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit eligible positions) * Tuition reimbursement * Growth opportunities, ongoing education, training, leadership courses * A generous 401K retirement plan * A variety of discounts throughout the hospital and community are available to employees * Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships * Culture that promotes and supports work/life balance Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Job Details Emmett, ID Emmett, ID Full Time AnyDescription Patient Access Specialist Department: Business Office/Clinics Level I Supervisor's Title: Revenue Cycle Manager/Clinic Managers Level I - General Front Desk, Clinic or Hospital A. Position Summary: Responsible for registering patients efficiently and accurately, greeting patients and visitors in person or by phone, and verifying insurance eligibility. B. Principle Functions and Responsibilities: Registers all patients for both acute and ambulatory settings. Coordinates night quick admit registration from hardcopy form to permanent computer records. Monitors patient census and notifies appropriate Department Manager of admission status. Pre-registers any necessary patient accounts and maintains those preregister accounts by completing them after patient arrives or is discharged. Responsible for scanning all patient registration forms into electronic medical record system. Maintains standing orders for Laboratory patients. Receives notification of patient discharges from nursing station and enters discharges into computer. Collects and processes copays, deductibles, and co-insurance payments from patients via in-person or over the phone. Processes incoming mail and distributes to appropriate departments. For payments received via mail, logs patient account numbers on checks, and places remittance slips in the daily folder. Responsible for scanning patient insurance remits into appropriate file folders. Responsible for occasional duties of monitoring and organizing incoming faxes and print jobs related to the hospital-wide copy and fax machines. Maintains positive and effective relations with co-workers, other departments, patients, and visitors. Generates estimates of procedures/services/visits for patients. Attends meetings and completes assigned trainings as required. On occasion, may be required to work holidays, overtime, night or weekend shifts. Required to cross-train in all registration areas and will rotate to work a shift in each area at least once per quarter. Answers multi-line phones and/or serves as switchboard operator for all incoming calls; transfers to appropriate areas, when necessary. Validates prior authorization information from external providers. Notifies appropriate staff/department of patient arrival for STAT procedures or exams. Calls patients for appointment reminders for upcoming appointments (typically, next day appointments). Schedules patients according to provider scheduling preferences. May occasionally assist with registration audits and corrections. Performs other duties as assigned or requested. Qualifications C. Position Qualifications: Minimum Education: High school diploma or equivalent. Minimum Experience and Skills: Prior experience in a hospital business office or admitting office. Demonstrated proficiency in terms of computer-based word processing, spread sheet and database management. Ability to operate a hospital-wide telephone switchboard. Data entry and customer service experience a plus. Certification, Registration or Licensure: None required Physical Requirements (level I & II): A. Sitting and working at a computer, walking, B. Lifting, reaching, hand eye coordination, speaking. C. Must be able to read, write, and speak English clearly. Working Conditions (level I & II): A. Primarily works in an office setting. B. Potential exposure to patient elements in general. C. Blood Borne Pathogens - potential exposure to blood, body fluids or tissues.

We are looking for a highly motivated CNA to join our growing team at Grove Creek Medical Center! You must be willing and able to learn new skills and adapt to change often, as the medical field is ever changing. You must have good communication skills and be detail oriented. JOB REQUIREMENTS Minimum Education: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Computer skills are necessary. Required Licenses / Certifications: BLS, CNA-perferred. Required Skills, Knowledge and Abilities: Ability to read and write English. Understand and carry out written instructions. Ability to work with figures being able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Have the ability to get along well with others, especially under stressful conditions. . BASIC PURPOSE OF THE JOB The quality clerk is responsible for gathering demographic and insurance information from the patients in an accurate and timely manner. The Quality clerk will provide information on the process of Quality and will advise the patient of directions to the service area. The Quality Clerk will facilitate the use of the greeters for patient's escort to appropriate areas. The clerk will assist quality reporting by tracking and reporting data. Assists nurses with clerical duties. ESSENTIAL FUNCTIONS Obtains signed statement(s) from patient to protect hospital's interests. Enters patient information into computer and routes appropriate copies and forms to designated departments. Explains hospital regulations such as visiting hours, payment of accounts, and patient rights. Screens patients for need of assistance in paying their bill and refers to financial counselor or other agency. Treats patients and their families with respect and dignity. Ensures confidentiality of patient's information in compliance with HIPPA and other state and federal regulations. Communicates appropriately and clearly to Supervisor, coworkers, physicians, and the public. Interacts professionally with public, patients, physicians, and coworkers and provides explanations and verbal reassurances as necessary. Answers telephone in a polite manner and communicates information to the appropriate personnel/family member. Answers switchboard and directs all incoming calls as appropriate (when the switchboard operator is off duty.) Handles cash, including taking payments, recording payments, giving change, providing receipts, and balancing cash drawer. Responsible for maintaining a high level of cleanliness and organization for the Quality area. Listens compassionately and actively to questions and concerns of the patients and/or family and friends. Able to interrelate and communicate with physicians, medical staff, attorneys, and other professionals. Educates, informs, and assists patients and/or family members as to the follow up requirements and standards of related agencies. Oversee the medical record functions and ensure that all processes are completed and accurate on a daily basis. Analyzes patient records for timeliness, completeness, accuracy, and appropriateness of health information that is consistent with hospital policy. Chart Assembly and completion: Charts are prepped, scanned and indexed according to BMH electronic chart process. Print discharge census for designated service types, mark off charts received from discharged census. Charts that are incomplete will be electronically tagged in BMH's electronic health record by Physician and type of document. Check chart for other deficiencies, review for signature, blanks on any dictation, physician progress notes, orders and EKG's. Mark deficiencies in computer, and print weekly reports to identify provider deficiencies. Identifies and reports documentation deficiencies to team members and follows up to ensure deficiencies are corrected. Files medical records charts in the appropriate format and sequences. Performs quality assurance audits of medical record charting. Releases information to patients with proper authorization, and other facilities; physician's offices, hospitals for continuation of patient care as needed. Protect patients' health information for confidentiality, authorized access for treatment, and data security. Accepts other duties as assigned by Supervisor, Manager, Division Head or Administration. Abstracts quality data and reports data to quality director. Can locate and knows how to access general & departmental specific resources and policies for infant feeding and support of breastfeeding mother-baby dyads. Supports the Baby Friendly Hospital Initiative attainment and maintenance.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! This is a full-time, onsite position based in Boise, ID. Responsibilities: Process pharmacy claims accurately and timely to meet client expectations Triage rejected pharmacy insurance claims to ascertain patient pharmacy benefits coverage Maintain compliance with patient assistance program guidelines Document all information and data discovery according to operating procedures Research required information using available resources Maintain confidentiality of patient and proprietary information Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering Requirements: High school diploma or GED required, Bachelor's degree strongly preferred One year of Pharmacy Experience, having resolved third party claims Healthcare industry experience with claims background Strong verbal and written communication skills Attention to detail and a strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Must hold an active Pharmacy Technician license OR Pharmacy Technician in Training License in the state of Idaho, registered with the Idaho Board of Pharmacy Location/Hours Hours/Location: Shift: 3 available Shift Options Rotating shifts, 40 hours/week between 6 AM - 7 PM MST, Monday - Friday OR 10 AM - 6 PM MST, Monday - Friday (Fixed Shift) OR 11 AM - 7 PM MST, Monday - Friday (Fixed Shift) All shifts require 1 Saturday shift, every 4 weeks of 7 AM - 3 PM MST Onsite full time position in Boise Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Daily snack stipend for onsite marketplace Pre-tax transit benefits and free onsite parking Requirements: High school diploma or GED required, Bachelor's degree strongly preferred Customer service experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This position works 4 10 hour days, rotating Monday through Friday, and is located at Clearwater Medical Clinic in Lewiston, ID. The Centralized Scheduler acts as a care liaison, equipped with the ability to view multiple provider schedules at multiple locations for appointment openings. By coordinating and accurately scheduling patient appointments based upon scheduling policies and protocols, availability of providers and the urgency of the appointment directed by the patient's needs, the Centralized Scheduler helps to ensure an improved patient experience and access to care. This includes entering the appropriate reason for visit and corresponding appointment type, demographics, and insurance information into the hospital information system to facilitate patient care and billing procedures. Education and Training: High school diploma or GED required. Experience: Must be well orientated with customer service and appointment scheduling. Medical knowledge is preferred. Skills and Abilities: Ability to function independently. Strong problem solving skills. Ability to communicate effectively both orally and with written word. Must be able to work under time pressure while interacting in a helpful, courteous manner. Benefits Summary: Paid Time Off Medical, Dental, and Vision Flexible Health Spending Account and Dependent Care Spending Account Retirement - 403(b) with matching contributions Employee Assistance Program Tuition Reimbursement Life Insurance Employee Wellness Program

Patient Population: Older adults ages 65 and up $15 per hour Who we are: Senior Life Solutions, a division of Psychiatric Medical Care, is one of the country's largest Behavioral Health Management companies. Why work with PMC? Because PMC works for you. At PMC, we strive to maintain a culture of kindness and accountability. We embrace diversity, and inclusion, and provide team member support. We encourage everyone at PMC to have a healthy work-life balance and bring their authentic selves to work every day. Work-Life Balance: Monday-Friday No Weekends No On-Call 7 Paid Holidays Off Per Year Competitive Benefits: Low-Cost Medical, Dental and Vision PTO Accrual Matching 401k Furthering Education Assistance Unmatched Clinical Support: The PMC Clinical Team is ready to support you every step of the way. We have online resources at your fingertips 24/7, including a group curriculum toolkit. We connect you with our top therapists/social workers for peer-to-peer training and support. As an Office and Patient Coordinator, your daily focus will be on the 3Cs; Care, Community and Compliance. Care: Work with a small, interdisciplinary team including a psychiatric physician, RN Program Director, and a social worker to provide high-quality care to our Older Adult patients as ordered by a doctor. Community: Work with program team to create a culture of kindness and accountability; striving for exceptional care, compliance, and community goals. Compliance: Work with the program team to ensure the program operates within all regulations, including clinical, billing, and operational compliance. Skills best suited for an Office & Patient Coordinator (OPC) Administrative skills Organizational skills Interpersonal skills Time management skills Team player; able to work within a small interdisciplinary team Requirements CNA, LPN, MA preferred Ability to operate a motor vehicle, patient transport required Medical office experience preferred Passion for working with Older Adults preferred Front desk/administrative preferred

Job DescriptionDescription: Patient Population: Older adults ages 65 and up $15 per hour Who we are: Senior Life Solutions, a division of Psychiatric Medical Care, is one of the country's largest Behavioral Health Management companies. Why work with PMC? Because PMC works for you. At PMC, we strive to maintain a culture of kindness and accountability. We embrace diversity, and inclusion, and provide team member support. We encourage everyone at PMC to have a healthy work-life balance and bring their authentic selves to work every day. Work-Life Balance: Monday-Friday No Weekends No On-Call 7 Paid Holidays Off Per Year Competitive Benefits: Low-Cost Medical, Dental and Vision PTO Accrual Matching 401k Furthering Education Assistance Unmatched Clinical Support: The PMC Clinical Team is ready to support you every step of the way. We have online resources at your fingertips 24/7, including a group curriculum toolkit. We connect you with our top therapists/social workers for peer-to-peer training and support. As an Office and Patient Coordinator, your daily focus will be on the 3Cs; Care, Community and Compliance. Care: Work with a small, interdisciplinary team including a psychiatric physician, RN Program Director, and a social worker to provide high-quality care to our Older Adult patients as ordered by a doctor. Community: Work with program team to create a culture of kindness and accountability; striving for exceptional care, compliance, and community goals. Compliance: Work with the program team to ensure the program operates within all regulations, including clinical, billing, and operational compliance. Skills best suited for an Office & Patient Coordinator (OPC) Administrative skills Organizational skills Interpersonal skills Time management skills Team player; able to work within a small interdisciplinary team Requirements: CNA, LPN, MA preferred Ability to operate a motor vehicle, patient transport required Medical office experience preferred Passion for working with Older Adults preferred Front desk/administrative preferred

The Medical Receptionist receives callers at the Clinic or by telephone and determines the nature of the call and directs it to the appropriate staff member and/or obtains the callers name and schedules an appointment. The Medical Receptionist will type on a computer to prepare daily work such as letters, forms, report, etc. The Medical Receptionist gives out required Health West forms and instructs the patient in completing them. The Medical Receptionist will assist the Clinic Manager/Administrator by performing a variety of clerical duties involving the daily operation of the clinic. Essential Functions and Responsibilities: Knowledgeable with and follows policies and procedures required for the performance of all activities associated with this position. Complete and maintain an accurate schedule of all appointments and ensure the efficient patient flow in the clinic. Set up and/or update medical charts for patients as well as ensuring all demographic information is accurate and patient has completed required paperwork. Answer the telephone and greet patients in a professional and courteous manner. Direct inquiries as required as well as documenting calls when necessary. Help resolve conflict with unsatisfied patients regarding appointments and/or insurance claims. Assists with clinic Patient Assistance Programs Ensure co-pays and past balances due are collected, Notify patients of the sliding fee scale and assists with application process. Notify patients of special services fund (as applicable) and assists with application process Monitor patient account for slide application accuracy. Update insurance information, scans cards and fills out additional paperwork (work comp, etc) as needed to ensure time billing of a claim. Make sure the office has necessary supplies such as paper, patient forms, etc. Participate in morning clinic huddles. Reconciliation of money collected is completed and processed according to clinic policies Promotes and upholds confidentiality of all patient information/medical records as required by HIPAA Share the clinic cleaning responsibilities. Timely work Athena holds lists assigned to Medical Receptionists. Assume other duties as required by the Clinic Administrator Ability to work independently or as part of a team. Knowledge and Skills Requirements: To perform the various tasks of a medical receptionist one must have a warm outgoing character, good telephone manners, excellent interpersonal skills, a talent for organization, ability to work efficiently under pressure, ability to work effectively and accurately, and a positive and professional behavior. Have expertise on computer scheduling and electronic records systems. Setting of Care: Demonstrates understanding of fire and emergency procedures; participates in fire and disaster drills; maintains emergency supplies and equipment; demonstrates understanding of safety and security procedures; applies safety and security precautions; demonstrates understanding of hazardous materials plan; demonstrates proper use of equipment and assists with disaster preparation exercises and learning. Infection Control: Applies hand washing principles during daily work; demonstrates understanding of isolation precautions; recognizes signs and symptoms of infection and complies with the employee health program; demonstrates understanding of the process for identifying and handling infectious waste; maintains personal hygiene; complies with OSHA standards in the work place; and demonstrates understanding of cross-contamination. Information Management: Enters or records data timely and accurately; promotes confidentiality of information; logs onto the system using own password; logs off the system when leaving the work station; reports suspected violation of security/confidentiality issues; reviews data and identifies trends. Continuing Education: Attends in-service and education programs as determined by Health West Administration; attends continuing education required for maintenance of professional certification or licensure. Physical Demands: The physical demands described here are representative of, but not limited to, those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands or fingers, reach with hands and arms, talk or hear. The employee is occasionally required to climb or balance and stoop or kneel. Specific vision abilities required by this job include close vision, distance vision and peripheral vision. Working Conditions: Medical receptionists work in a busy setting. Although receptionists have fixed working hours, they may also be requested to work for extra hours when necessary. Minimum Requirements: * High School diploma * Experience in general office procedures

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Bonus offered! What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Bonus offered! What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Bonus offered! What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR I8D3MAYGYQ

Performs a range of basic office support activities for the clinic, such as answering phones and directing calls, greeting and directing patients and visitors, answering questions and performing routine clerical, data entry, file maintenance and word processing work as assigned. Bilingual English/Spanish required. $16.50 - $18.25 DOE. Employees can receive up to $520 on the quarterly bonus. Requirements MINIMUM QUALIFICATIONS: High school diploma or GED; Computer skills and familiarity with Microsoft programs required. 6 months experience working in a medical or behavioral health clinic preferred. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Ability to understand and follow specific instructions and procedures. * Ability to prepare and print routine correspondence, labels, and/or other basic written material. * Skill in the use of operating basic office equipment. * Receptionist skills. * Ability to maintain calendars and schedule appointments. * Records maintenance skills. * Word processing and/or data entry skills. DUTIES AND RESPONSIBILITIES: 1. Answers telephones, route calls, take messages, and provide general information; greet and direct visitors and patients; and, answer routine inquiries. 2. Processes incoming mail; distributes correspondence and other material to clinic staff. 3. Performs a variety of routine clerical assignments as appropriate to the position; may operate a personal computer to draft basic correspondence, enter data, and print letters, labels, reports, and/or other materials. 4. Copies and/or duplicates materials as requested; may prepare and transmit facsimiles for clinic staff. 5. Establishes, maintains, processes, and/or updates files, records, and/or other documents. 6. May perform specialized services of a routine clerical nature in strict accordance with established procedural guidelines, as appropriate to the position. 7. May run various routine errands, as required, for the clinic. 8. Prepares patient charts for appointments. Maintains chart-filing system. Assembles charts per chart organization requirements. Files all lab, x-ray, specialist, pharmacy and hospital reports according to chart organization format 9. Files and retrieves medical records. 10. Records data on "No-Shows, Reschedules and Cancellations". Notifies appropriate provider and execute any necessary action. 11. Calls patients to remind of scheduled appointment the day prior to the appointment. 12. Schedules clinic appointments both by phone and in person. Accommodates unscheduled (walk-in) patients as appropriate; consulting with provider and/or Nurse Supervisor as necessary. 13. Checks patients in for appointments. 14. Updates patient information as needed. Verifies patient documentation regarding notices, insurance and financial information. 15. Receives payments and enters payments in the computerized billing system. 16. Enters daily patient encounters in the computer. 17. Provide translation/interpretation as needed (if applicable). 18. Process daily reports as required. 19. Make bank deposits as necessary. 20. Performs miscellaneous job-related duties as assigned. OTHER RESPONSIBILITIES: SAFETY: Family Health Services enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues. COMPLIANCE (MEDICARE): Family Health Services is committed to the very highest standards of ethics and integrity. It is our policy to properly determine the accuracy of reporting and billing our services in accordance with the rules, laws and regulations of FHS, the state government, and the federal government. FHS employees will do their part to ensure accurate documenting and billing practices, participate in compliance trainings and will identify and report any concerns or activities that may violate these standards. Each employee will be trained on the FHS Medicare Compliance Plan and the Standards of Conduct and asked to sign a Conflict of Interest Statement at hire and annually thereafter. A copy of the Medicare Compliance Plan and the FHS Standards of Conduct are available on the FHS home page under the Compliance tab. PATIENT CENTERED MEDICAL HOME (PCMH): Family Health Services is committed to providing our patients with the highest standards of care by becoming recognized as patient centered medical home. FHS staff is expected to participate in this process by being an active and willing PCMH team member. Specific duties and expectations may vary and will be identified by position and site. PROCEDURE COMPLIANCE: Employee must read and understand the general and specific operational, safety, and environmental requirements of all plans, procedures, and policies pertaining to this job. WORKING CONDITIONS: Work is normally performed in a typical interior/office work environment. No or very limited physical effort required. No or very limited exposure to physical risk.

Performs a range of basic office support activities for the clinic, such as answering phones and directing calls, greeting and directing patients and visitors, answering questions and performing routine clerical, data entry, file maintenance and word processing work as assigned. Bilingual English/Spanish required. $16.50 - $18.25 DOE. Employees can receive up to $520 on the quarterly bonus. Requirements MINIMUM QUALIFICATIONS: High school diploma or GED; Computer skills and familiarity with Microsoft programs required. 6 months experience working in a medical or behavioral health clinic preferred. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Ability to understand and follow specific instructions and procedures. * Ability to prepare and print routine correspondence, labels, and/or other basic written material. * Skill in the use of operating basic office equipment. * Receptionist skills. * Ability to maintain calendars and schedule appointments. * Records maintenance skills. * Word processing and/or data entry skills. DUTIES AND RESPONSIBILITIES: 1. Answers telephones, route calls, take messages, and provide general information; greet and direct visitors and patients; and, answer routine inquiries. 2. Processes incoming mail; distributes correspondence and other material to clinic staff. 3. Performs a variety of routine clerical assignments as appropriate to the position; may operate a personal computer to draft basic correspondence, enter data, and print letters, labels, reports, and/or other materials. 4. Copies and/or duplicates materials as requested; may prepare and transmit facsimiles for clinic staff. 5. Establishes, maintains, processes, and/or updates files, records, and/or other documents. 6. May perform specialized services of a routine clerical nature in strict accordance with established procedural guidelines, as appropriate to the position. 7. May run various routine errands, as required, for the clinic. 8. Prepares patient charts for appointments. Maintains chart-filing system. Assembles charts per chart organization requirements. Files all lab, x-ray, specialist, pharmacy and hospital reports according to chart organization format 9. Files and retrieves medical records. 10. Records data on "No-Shows, Reschedules and Cancellations". Notifies appropriate provider and execute any necessary action. 11. Calls patients to remind of scheduled appointment the day prior to the appointment. 12. Schedules clinic appointments both by phone and in person. Accommodates unscheduled (walk-in) patients as appropriate; consulting with provider and/or Nurse Supervisor as necessary. 13. Checks patients in for appointments. 14. Updates patient information as needed. Verifies patient documentation regarding notices, insurance and financial information. 15. Receives payments and enters payments in the computerized billing system. 16. Enters daily patient encounters in the computer. 17. Provide translation/interpretation as needed (if applicable). 18. Process daily reports as required. 19. Make bank deposits as necessary. 20. Performs miscellaneous job-related duties as assigned. OTHER RESPONSIBILITIES: SAFETY: Family Health Services enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues. COMPLIANCE (MEDICARE): Family Health Services is committed to the very highest standards of ethics and integrity. It is our policy to properly determine the accuracy of reporting and billing our services in accordance with the rules, laws and regulations of FHS, the state government, and the federal government. FHS employees will do their part to ensure accurate documenting and billing practices, participate in compliance trainings and will identify and report any concerns or activities that may violate these standards. Each employee will be trained on the FHS Medicare Compliance Plan and the Standards of Conduct and asked to sign a Conflict of Interest Statement at hire and annually thereafter. A copy of the Medicare Compliance Plan and the FHS Standards of Conduct are available on the FHS home page under the Compliance tab. PATIENT CENTERED MEDICAL HOME (PCMH): Family Health Services is committed to providing our patients with the highest standards of care by becoming recognized as patient centered medical home. FHS staff is expected to participate in this process by being an active and willing PCMH team member. Specific duties and expectations may vary and will be identified by position and site. PROCEDURE COMPLIANCE: Employee must read and understand the general and specific operational, safety, and environmental requirements of all plans, procedures, and policies pertaining to this job. WORKING CONDITIONS: Work is normally performed in a typical interior/office work environment. No or very limited physical effort required. No or very limited exposure to physical risk.