Patient Service Representative jobs at Portneuf Medical Center - 126 jobs

Patient Access Specialist
Ensemble Health Partners 4.0
Pocatello, ID jobs
Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: ENTRY LEVEL CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $17.00 - $18.15/hr based on experience ***This position is an onsite role and candidates must be able to work on-site at Ardent - Portneuf Medical Center in Pocatello, ID **** We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization. Job Responsibilities: The Patient Access Representative is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization. Responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey. Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable. They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion. Patient Access staff will be held accountable for point of service goals as assigned. Responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership. Responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options. Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services. Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets. Experience: 1+ years of customer service experience Required Education: High School Diploma/GED Required Certification: CRCR Required within 6 months of hire (Company Paid) #LI-BM1 Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights
$17-18.2 hourly Auto-Apply 23d ago

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Representative II, Customer Service - New Patient Care
Cardinal Health 4.4
Boise, ID jobs
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
$15.8-18.5 hourly 27d ago
Staffing Scheduling Specialist
St. Luke's Health System 4.7
Boise, ID jobs
St. Luke's Health System is seeking a motivated and detail-oriented professional to support staffing operations in a fast-paced, high-impact environment. This role is ideal for someone who is highly organized, able to multitask, and comfortable working independently while making timely, informed decisions that directly support patient care. Schedule Full-time, variable schedule Must be available to work nights, weekends, and holidays Compensation Starting pay: $21.48/hour up to $24.00+/hour, depending on experience Shift Differentials: Night shift: additional $2.50 per hour Weekend shift: additional $1.05 per hour What to Expect: Collaborate with leadership to develop and execute staffing plans that ensure appropriate coverage for daily operations Independently make staffing decisions related to allocations, cancellations, and reassignments in alignment with established policies and guidelines Coordinate with unit leaders and off-duty staff to secure coverage and support operational needs Place calls to off-duty employees and negotiate staffing solutions to maintain safe and effective patient care Accurately document all staffing changes and schedule adjustments in the electronic scheduling system Effectively manage multiple priorities in a fast-paced environment Minimum Qualifications: Education: High school diploma or equivalent Experience: No prior experience required; training is provided Licenses/Certifications: None required Preferred Qualifications: Experience in scheduling, staffing coordination, healthcare operations, or customer service Strong organizational, communication, and decision-making skills Demonstrated ability to multitask and work independently What's in it for you At St. Luke's, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals. St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law. *Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers. Interested but not ready to apply? Join our Talent Community and stay connected for future opportunities!
$21.5-24 hourly Auto-Apply 3d ago
Patient/Outpatient Services Coordinator
Kootenai Health 4.8
Idaho jobs
* PRN: 2-3 Shifts per Week. Responsible for coordinating activities related to scheduling patients and procedures, referrals, prior authorizations and insurance paperwork using a top-rated, customer service focus always. Team Highlights: Kootenai Clinic is the regional cancer treatment center for northern Idaho, eastern Washington, and western Montana. We deliver comprehensive, compassionate cancer care using leading-edge technology, the newest therapies and a wide range of clinical trials as well as rehabilitation. To minimize the difficulties patients face traveling during treatment, our doctors offer cancer treatment in three locations: Coeur d'Alene, Post Falls, and Sandpoint. Responsibilities: * Complies with all Kootenai Health confidentiality and HIPAA standards * Functions as the communication center for the unit/clinic regarding all patient care, patient location, and patient activities, and can provide information and direction as needed * May enter orders, procedures, labs, and multiple tests regarding the care of patients while in the outpatient areas. * Ensures patient demographics and insurance information is maintained in appropriate scheduling systems * Communicates basic financial policies pertaining to insurance coverage, collects copays, deductibles, and self-pay payments * Obtains referrals and pre-authorizations as required and processes charges * Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports per leadership * Familiar with standard concepts, practices, and procedures within the field * Regular and predictable attendance is an essential job function * Competent to meet age specific needs of the unit assigned Requirements and Minimum Qualifications: Patient Services Coordinator * High school diploma OR equivalent preferred * Experience working in medical office preferred * Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred Outpatient Services Coordinator * High school diploma or equivalent preferred * Two years' experience as a Health Unit Coordinator, Administrative Assistant, Scheduler; or an equivalent combination of related education and experience required. * Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred Working Conditions: * Must be able to lift and move up to 10 lbs * Must be able to reach arms above or below shoulder height * Must be able to maintain a sitting position * Typical equipment used in an office job * Repetitive movements About Kootenai Health: Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider. As your next employer, we are excited to offer you: * Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment. * Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it * Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent. * Competitive salaries with night, weekend, and PRN shift differentials * An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching * Employees receive discounts at The Wellness Bar, PEAK Fitness, and more * Robust and interactive employee referral program * And much more Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you! Apply today! You can also contact the HR Front Desk at ************ or email [email protected] with any questions. Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex. Additional Information
$31k-37k yearly est. 60d+ ago
Patient Care Coordinator
Orthopedic Surgery and Sports, PLLC 3.7
Coeur dAlene, ID jobs
Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Profit sharing Vision insurance We are looking for a Patient Care Coordinator to join our Orthopedic practice. The primary responsibility is to answer incoming phone calls from patients to make an initial appointment and process incoming referrals to the clinic. The Patient Care Coordinator works closely with the triage nurse and follows physician protocols and insurance guidelines. Follow-up appointments may be scheduled and completes paperwork as needed. Performs other related duties as assigned. Minimum Qualifications: High school diploma or equivalent required. Knowledge of medical and insurance terminology, billing and coding experience is a plus One year of prior surgery scheduling in a healthcare setting required Knowledge of HIPAA practice procedure. Experience with EHR Efficient in the use of standard office equipment, data entry, typing, 10-key skills, and alpha/numerical filing. Primary Responsibilities Schedule new patients as they call/contact through website/patient portal/fax within 48 hours of initial contact. Reach out to patients upon receipt of referral via fax within 48 hours. Request and track medical records from primary/referring physicians. Follow-up with patients where messages were left. Document attempts Coordinate with Triage nurse and provider to review (consult) medical records for potential procedure patients. Contact referring physician if unable to reach patient after 3 attempts or patient declines appointment. Document both conversations. Verify insurance coverage, including benefits and eligibility. Assist co-workers at the direction and discretion of supervisor/administrator. Essential Functions (Physical):Regular and predictable attendance is an essential job function. Majority of the shift is spent sitting. Frequent reaching, stooping and twisting when filing, accessing records and answering telephone Ability to lift up to 25 pounds. Read a variety of printed and handwritten materials, computerized reports, manuals, and correspondence. Communicates with patients, physicians, families and co-workers in person and on the telephone. Work Environment: Orthopedic Surgery & Sports Medicine operates in a professional office environment. Days and hours of work are conducted Monday thru Friday 8:00 am to 5:00 pm. Occasional evening and weekend work may be required as job duties demand. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Orthopedic Surgery & Sports Medicine has multiple locations and travel may be required.
$28k-40k yearly est. 2d ago
Patient Registrar (Prn) - Urgent Care Cda
Surgery Partners Careers 4.6
Coeur dAlene, ID jobs
Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused, Patient Registrar to join our Coeur d'Alene Urgent Care Team! will likely be one shift a week! This position will have a rotating schedule, including weekends (weekend hours qualify for a $2.50 differential per hour). We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: Knowledge of basic computer programs such as Microsoft Office Suite Ability to type at least 40 words per minute Ability to relate and work effectively with others Demonstrates excellent written and verbal communication skills Strong Customer service background Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: Company-sponsored events such as sporting events, BBQs and holiday parties Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for part-time or full-time positions) Tuition reimbursement Growth opportunities, ongoing education, training, leadership courses A generous 401K retirement plan A variety of discounts throughout the hospital and community are available to employees Wellness benefits offered to staff such as: weight loss challenge **Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**
$29k-35k yearly est. 53d ago
PATIENT REGISTRAR (PRN) - URGENT CARE CDA
Surgery Partners 4.6
Coeur dAlene, ID jobs
Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused, Patient Registrar to join our Coeur d'Alene Urgent Care Team! will likely be one shift a week! This position will have a rotating schedule, including weekends (weekend hours qualify for a $2.50 differential per hour). We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: * Knowledge of basic computer programs such as Microsoft Office Suite * Ability to type at least 40 words per minute * Ability to relate and work effectively with others * Demonstrates excellent written and verbal communication skills * Strong Customer service background * Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: * Company-sponsored events such as sporting events, BBQs and holiday parties * Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for part-time or full-time positions) * Tuition reimbursement * Growth opportunities, ongoing education, training, leadership courses * A generous 401K retirement plan * A variety of discounts throughout the hospital and community are available to employees * Wellness benefits offered to staff such as: weight loss challenge Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
$29k-35k yearly est. 1d ago
PATIENT REGISTRAR - URGENT CARE POST FALLS
Surgery Partners 4.6
Post Falls, ID jobs
Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused, Patient Registrar to join our Post Falls Urgent Care Team! This full-time position will have a rotating schedule, including weekends (weekend hours qualify for a $2.50 differential per hour). We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: * Knowledge of basic computer programs such as Microsoft Office Suite * Ability to type at least 40 words per minute * Ability to relate and work effectively with others * Demonstrates excellent written and verbal communication skills * Strong Customer service background * Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: * Company-sponsored events such as sporting events, BBQs and holiday parties * Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for part-time or full-time positions) * Tuition reimbursement * Growth opportunities, ongoing education, training, leadership courses * A generous 401K retirement plan * A variety of discounts throughout the hospital and community are available to employees * Wellness benefits offered to staff such as: weight loss challenge Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
$29k-35k yearly est. 51d ago
PATIENT REGISTRAR (PRN) - URGENT CARE POST FALLS
Surgery Partners 4.6
Post Falls, ID jobs
Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused, Patient Registrar to join our Post Falls Urgent Care Team! will likely be one shift a week! This position will have a rotating schedule, including weekends (weekend hours qualify for a $2.50 differential per hour). We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: * Knowledge of basic computer programs such as Microsoft Office Suite * Ability to type at least 40 words per minute * Ability to relate and work effectively with others * Demonstrates excellent written and verbal communication skills * Strong Customer service background * Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: * Company-sponsored events such as sporting events, BBQs and holiday parties * Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for part-time or full-time positions) * Tuition reimbursement * Growth opportunities, ongoing education, training, leadership courses * A generous 401K retirement plan * A variety of discounts throughout the hospital and community are available to employees * Wellness benefits offered to staff such as: weight loss challenge Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
$29k-35k yearly est. 1d ago
Patient Registrar (Prn) - Urgent Care Post Falls
Surgery Partners Careers 4.6
Post Falls, ID jobs
Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused, Patient Registrar to join our Post Falls Urgent Care Team! will likely be one shift a week! This position will have a rotating schedule, including weekends (weekend hours qualify for a $2.50 differential per hour). We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: Knowledge of basic computer programs such as Microsoft Office Suite Ability to type at least 40 words per minute Ability to relate and work effectively with others Demonstrates excellent written and verbal communication skills Strong Customer service background Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: Company-sponsored events such as sporting events, BBQs and holiday parties Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for part-time or full-time positions) Tuition reimbursement Growth opportunities, ongoing education, training, leadership courses A generous 401K retirement plan A variety of discounts throughout the hospital and community are available to employees Wellness benefits offered to staff such as: weight loss challenge **Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**
$29k-35k yearly est. 53d ago
Patient Registrar - Urgent Care Post Falls
Surgery Partners Careers 4.6
Post Falls, ID jobs
Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused, Patient Registrar to join our Post Falls Urgent Care Team! This full-time position will have a rotating schedule, including weekends (weekend hours qualify for a $2.50 differential per hour). We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: Knowledge of basic computer programs such as Microsoft Office Suite Ability to type at least 40 words per minute Ability to relate and work effectively with others Demonstrates excellent written and verbal communication skills Strong Customer service background Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: Company-sponsored events such as sporting events, BBQs and holiday parties Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for part-time or full-time positions) Tuition reimbursement Growth opportunities, ongoing education, training, leadership courses A generous 401K retirement plan A variety of discounts throughout the hospital and community are available to employees Wellness benefits offered to staff such as: weight loss challenge **Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**
$29k-35k yearly est. 50d ago
Downtown Clinic Patient Svc. Representative (full time)
Gritman Medical Center 3.5
Moscow, ID jobs
We are seeking a welcoming and detail-oriented Patient Services Representative I (PSR I) to join our Downtown Clinic team. As the first point of contact for patients and visitors, you will play a critical role in delivering exceptional service while performing a wide range of administrative and front-office functions. This role is ideal for someone who thrives in a fast-paced healthcare environment and is committed to upholding the values of compassion, integrity, collaboration, accountability, respect, and excellence-hallmarks of The Gritman Way . The PSR I is responsible for accurate patient registration, appointment scheduling, communication with patients and staff, and the coordination of front desk operations in accordance with organizational protocols and HIPAA regulations. This is a highly visible, team-oriented position requiring professionalism, initiative, and a commitment to delivering outstanding customer service. Key Responsibilities Greet and assist patients and visitors with warmth, professionalism, and efficiency, both in person and over the phone. Maintain a clean, organized, and welcoming reception area. Accurately register patients, collect insurance and demographic information, and schedule appointments. Monitor call queues and patient wait times to ensure timely service. Maintain patient confidentiality and uphold HIPAA guidelines at all times. Collect co-pays, balances, and reconcile daily deposits and cash drawers. Assist with portal registration, paperwork preparation, and medical record requests. Respond to patient questions and concerns with empathy and attention to detail. Utilize Athena/Phreesia systems and contribute to resolving workflow challenges. Participate in team huddles and support clinic operations through collaborative communication. Qualifications Required: Experience with computer systems and data entry. Strong written and verbal communication skills. Excellent customer service skills and a professional demeanor. Ability to multi-task, work independently, and exercise sound judgment. Ability to adapt in a dynamic environment and maintain a positive attitude under pressure. Demonstrated ability to support the Gritman mission and core values. Preferred: Previous experience in a medical office or healthcare setting. Familiarity with electronic health record (EHR) systems, especially EPIC. Populations Served Neonatal, pediatric, adolescent, adult, and geriatric populations of all backgrounds and abilities. Physical & Environmental Demands Physical Requirements: Sitting, standing, typing, phone use, and movement throughout the office. Occasional lifting ( Requires normal corrected vision and hearing, and frequent verbal communication. Environmental Conditions: Indoor office setting with occasional exposure to outside conditions. Routine exposure to common viruses and public health risks associated with clinical settings. Organizational Expectations Represent the organization with integrity and professionalism. Promote patient and staff safety through awareness and action. Maintain compliance with all hospital and regulatory policies. Commit to continuous improvement and service excellence. Embody and demonstrate The Gritman Way values in every interaction.
$29k-33k yearly est. 60d+ ago
PATIENT CARE COORDINATOR (PART-TIME) - SURGERY CENTER
Surgery Partners 4.6
Post Falls, ID jobs
Northwest Specialty Hospital is seeking a detail-oriented, customer service focused, Patient Care Coordinator to join our Surgery Center Team! We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: * Knowledge of basic computer programs such as Microsoft Office Suite * Ability to type at least 40 words per minute * Ability to relate and work effectively with others * Demonstrates excellent written and verbal communication skills * Strong Customer service background * Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: * Company-sponsored events such as sporting events, BBQs, and holiday parties * Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit eligible positions) * Tuition reimbursement * Growth opportunities, ongoing education, training, leadership courses * A generous 401K retirement plan * A variety of discounts throughout the hospital and community are available to employees * Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships * Culture that promotes and supports work/life balance Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
$27k-35k yearly est. 20d ago
Patient Care Coordinator - Internal Medicine
Surgery Partners Careers 4.6
Post Falls, ID jobs
Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused Patient Care Coordinator to join our Internal Medicine Team! We need someone with a professional demeanor, who can work well under stress/stress situations, will provide excellent customer service to our patients, and is able to multitask! In this role, you are responsible for performing various medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: Knowledge of basic computer programs such as Microsoft Office Suite Ability to type at least 40 words per minute Ability to relate and work effectively with others Demonstrates excellent written and verbal communication skills Strong Customer service background Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally, and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skills, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient-focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: Company-sponsored events such as sporting events, BBQs, and holiday parties Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit-eligible positions) Tuition reimbursement Growth opportunities, ongoing education, training, and leadership courses A generous 401K retirement plan A variety of discounts throughout the hospital and community are available to employees Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships Culture that promotes and supports work/life balance **Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**
$27k-35k yearly est. 13d ago
Patient Care Coordinator (Part-Time) - Surgery Center
Surgery Partners Careers 4.6
Post Falls, ID jobs
Northwest Specialty Hospital is seeking a detail-oriented, customer service focused, Patient Care Coordinator to join our Surgery Center Team! We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: Knowledge of basic computer programs such as Microsoft Office Suite Ability to type at least 40 words per minute Ability to relate and work effectively with others Demonstrates excellent written and verbal communication skills Strong Customer service background Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: Company-sponsored events such as sporting events, BBQs, and holiday parties Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit eligible positions) Tuition reimbursement Growth opportunities, ongoing education, training, leadership courses A generous 401K retirement plan A variety of discounts throughout the hospital and community are available to employees Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships Culture that promotes and supports work/life balance **Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**
$27k-35k yearly est. 19d ago
PATIENT CARE COORDINATOR - INTERNAL MEDICINE
Surgery Partners 4.6
Post Falls, ID jobs
Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused Patient Care Coordinator to join our Internal Medicine Team! We need someone with a professional demeanor, who can work well under stress/stress situations, will provide excellent customer service to our patients, and is able to multitask! In this role, you are responsible for performing various medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: * Knowledge of basic computer programs such as Microsoft Office Suite * Ability to type at least 40 words per minute * Ability to relate and work effectively with others * Demonstrates excellent written and verbal communication skills * Strong Customer service background * Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally, and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skills, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient-focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: * Company-sponsored events such as sporting events, BBQs, and holiday parties * Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit-eligible positions) * Tuition reimbursement * Growth opportunities, ongoing education, training, and leadership courses * A generous 401K retirement plan * A variety of discounts throughout the hospital and community are available to employees * Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships * Culture that promotes and supports work/life balance Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
$27k-35k yearly est. 12d ago
Admissions Clerk
Bingham Memorial Hospital 4.7
Blackfoot, ID jobs
We are looking for a highly motivated CNA to join our growing team at Grove Creek Medical Center! You must be willing and able to learn new skills and adapt to change often, as the medical field is ever changing. You must have good communication skills and be detail oriented. JOB REQUIREMENTS Minimum Education: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Computer skills are necessary. Required Licenses / Certifications: BLS, CNA-perferred. Required Skills, Knowledge and Abilities: Ability to read and write English. Understand and carry out written instructions. Ability to work with figures being able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Have the ability to get along well with others, especially under stressful conditions. . BASIC PURPOSE OF THE JOB The quality clerk is responsible for gathering demographic and insurance information from the patients in an accurate and timely manner. The Quality clerk will provide information on the process of Quality and will advise the patient of directions to the service area. The Quality Clerk will facilitate the use of the greeters for patient's escort to appropriate areas. The clerk will assist quality reporting by tracking and reporting data. Assists nurses with clerical duties. ESSENTIAL FUNCTIONS Obtains signed statement(s) from patient to protect hospital's interests. Enters patient information into computer and routes appropriate copies and forms to designated departments. Explains hospital regulations such as visiting hours, payment of accounts, and patient rights. Screens patients for need of assistance in paying their bill and refers to financial counselor or other agency. Treats patients and their families with respect and dignity. Ensures confidentiality of patient's information in compliance with HIPPA and other state and federal regulations. Communicates appropriately and clearly to Supervisor, coworkers, physicians, and the public. Interacts professionally with public, patients, physicians, and coworkers and provides explanations and verbal reassurances as necessary. Answers telephone in a polite manner and communicates information to the appropriate personnel/family member. Answers switchboard and directs all incoming calls as appropriate (when the switchboard operator is off duty.) Handles cash, including taking payments, recording payments, giving change, providing receipts, and balancing cash drawer. Responsible for maintaining a high level of cleanliness and organization for the Quality area. Listens compassionately and actively to questions and concerns of the patients and/or family and friends. Able to interrelate and communicate with physicians, medical staff, attorneys, and other professionals. Educates, informs, and assists patients and/or family members as to the follow up requirements and standards of related agencies. Oversee the medical record functions and ensure that all processes are completed and accurate on a daily basis. Analyzes patient records for timeliness, completeness, accuracy, and appropriateness of health information that is consistent with hospital policy. Chart Assembly and completion: Charts are prepped, scanned and indexed according to BMH electronic chart process. Print discharge census for designated service types, mark off charts received from discharged census. Charts that are incomplete will be electronically tagged in BMH's electronic health record by Physician and type of document. Check chart for other deficiencies, review for signature, blanks on any dictation, physician progress notes, orders and EKG's. Mark deficiencies in computer, and print weekly reports to identify provider deficiencies. Identifies and reports documentation deficiencies to team members and follows up to ensure deficiencies are corrected. Files medical records charts in the appropriate format and sequences. Performs quality assurance audits of medical record charting. Releases information to patients with proper authorization, and other facilities; physician's offices, hospitals for continuation of patient care as needed. Protect patients' health information for confidentiality, authorized access for treatment, and data security. Accepts other duties as assigned by Supervisor, Manager, Division Head or Administration. Abstracts quality data and reports data to quality director. Can locate and knows how to access general & departmental specific resources and policies for infant feeding and support of breastfeeding mother-baby dyads. Supports the Baby Friendly Hospital Initiative attainment and maintenance.
$24k-29k yearly est. Auto-Apply 60d+ ago
Centralized Scheduler
Tristate Health Career 3.6
Lewiston, ID jobs
This position works 4 10 hour days, rotating Monday through Friday, and is located at Clearwater Medical Clinic in Lewiston, ID. The Centralized Scheduler acts as a care liaison, equipped with the ability to view multiple provider schedules at multiple locations for appointment openings. By coordinating and accurately scheduling patient appointments based upon scheduling policies and protocols, availability of providers and the urgency of the appointment directed by the patient's needs, the Centralized Scheduler helps to ensure an improved patient experience and access to care. This includes entering the appropriate reason for visit and corresponding appointment type, demographics, and insurance information into the hospital information system to facilitate patient care and billing procedures. Education and Training: High school diploma or GED required. Experience: Must be well orientated with customer service and appointment scheduling. Medical knowledge is preferred. Skills and Abilities: Ability to function independently. Strong problem solving skills. Ability to communicate effectively both orally and with written word. Must be able to work under time pressure while interacting in a helpful, courteous manner. Benefits Summary: Paid Time Off Medical, Dental, and Vision Flexible Health Spending Account and Dependent Care Spending Account Retirement - 403(b) with matching contributions Employee Assistance Program Tuition Reimbursement Life Insurance Employee Wellness Program
$29k-37k yearly est. 29d ago
Front Desk Coordinator - Meridian, ID
The Joint 4.4
Meridian, ID jobs
Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities * Greet and check in patients, providing a friendly and professional first impression * Manage the flow of patients through the clinic in a timely, organized manner * Present and sell wellness plans and membership packages confidently and accurately * Support the clinic's sales goals by converting new and returning patients into members * Answer phone calls and assist with appointment scheduling and patient inquiries * Re-engage inactive members and maintain up-to-date patient records using POS software * Assist with clinic marketing efforts and community outreach * Maintain a clean, organized front desk and clinic environment * Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications * High school diploma or equivalent required * Minimum one year of customer service and sales experience preferred * Strong phone, computer, and multitasking skills * Energetic, motivated, and confident in a goal-driven environment * Positive attitude with a team-oriented mindset * Must be able to stand/sit for long periods and lift up to 50 pounds * Office management or marketing experience is a plus Schedule This role requires availability Sunday-Friday with travel to the six locations in the Treasure Valley. This position is 25-30 hours per week. Compensation and Benefits * Starting pay: $15.50 per hour + Bonus * Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$15.5 hourly 2d ago
Office and Patient Coordinator OPC
Psychiatric Medical Care 4.1
Blackfoot, ID jobs
Patient Population: Older adults ages 65 and up $15 per hour Who we are: Senior Life Solutions, a division of Psychiatric Medical Care, is one of the country's largest Behavioral Health Management companies. Why work with PMC? Because PMC works for you. At PMC, we strive to maintain a culture of kindness and accountability. We embrace diversity, and inclusion, and provide team member support. We encourage everyone at PMC to have a healthy work-life balance and bring their authentic selves to work every day. Work-Life Balance: Monday-Friday No Weekends No On-Call 7 Paid Holidays Off Per Year Competitive Benefits: Low-Cost Medical, Dental and Vision PTO Accrual Matching 401k Furthering Education Assistance Unmatched Clinical Support: The PMC Clinical Team is ready to support you every step of the way. We have online resources at your fingertips 24/7, including a group curriculum toolkit. We connect you with our top therapists/social workers for peer-to-peer training and support. As an Office and Patient Coordinator, your daily focus will be on the 3Cs; Care, Community and Compliance. Care: Work with a small, interdisciplinary team including a psychiatric physician, RN Program Director, and a social worker to provide high-quality care to our Older Adult patients as ordered by a doctor. Community: Work with program team to create a culture of kindness and accountability; striving for exceptional care, compliance, and community goals. Compliance: Work with the program team to ensure the program operates within all regulations, including clinical, billing, and operational compliance. Skills best suited for an Office & Patient Coordinator (OPC) Administrative skills Organizational skills Interpersonal skills Time management skills Team player; able to work within a small interdisciplinary team Requirements CNA, LPN, MA preferred Ability to operate a motor vehicle, patient transport required Medical office experience preferred Passion for working with Older Adults preferred Front desk/administrative preferred
$15 hourly 23d ago

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Portneuf Medical Center Patient Service Representative Jobs

Updated December 31, 2025

Patient Service Representative jobs at Portneuf Medical Center - 126 jobs

Patient Access Specialist

Representative II, Customer Service - New Patient Care

Staffing Scheduling Specialist

Patient/Outpatient Services Coordinator

Patient Care Coordinator

Patient Registrar (Prn) - Urgent Care Cda

PATIENT REGISTRAR (PRN) - URGENT CARE CDA

PATIENT REGISTRAR - URGENT CARE POST FALLS

PATIENT REGISTRAR (PRN) - URGENT CARE POST FALLS

Patient Registrar (Prn) - Urgent Care Post Falls

Patient Registrar - Urgent Care Post Falls

Downtown Clinic Patient Svc. Representative (full time)

PATIENT CARE COORDINATOR (PART-TIME) - SURGERY CENTER

Patient Care Coordinator - Internal Medicine

Patient Care Coordinator (Part-Time) - Surgery Center

PATIENT CARE COORDINATOR - INTERNAL MEDICINE

Admissions Clerk

Centralized Scheduler

Front Desk Coordinator - Meridian, ID

Office and Patient Coordinator OPC

Learn more about Portneuf Medical Center jobs

Most common jobs at Portneuf Medical Center

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