Portsmouth Regional Hospital Remote jobs

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Mass General Brigham Health Plan is hiring for two Behavioral Health Specialists to work as part of an interdisciplinary care team providing expert recommendations for managing behavioral health conditions and providing specialized coordination of care for enrollees with Serious Mental Illness (SMI) and Substance Use Disorders (SUD). As the behavioral health clinical expert on the Interdisciplinary Care Team, the Behavioral Health Specialist partners with the Interdisciplinary Care Team, facilities, and providers to address behavioral health challenges, evaluate treatment options, and implement targeted strategies and interventions. Essential Functions * Collaborate with interdisciplinary care teams (ICT)-including LTSC, GSSC, primary care providers, specialists, and behavioral health treatment facilities-to support program enhancements, process improvements, care coordination, discharge planning, and aftercare. * Participate actively in ICT meetings, contributing insights on behavioral health concerns, treatment options, care strategies, and engaging in collaborative decision-making regarding enrollees' care. * Receive and triage behavioral health and substance use referrals, coordinating with the ICT and primary care providers to refer enrollees to appropriate inpatient or outpatient services. * Develop, update, and implement enrollee-centered care plans in collaboration with enrollees and care teams, promoting self-care, shared decision-making, and addressing identified needs through routine engagement and proactive outreach. * Conduct outreach, assessments, and home visits via telephonic, electronic, or in-person contact for identified enrollees, including routine evaluations and post-transition care. * Monitor clinical status to identify early signs of deterioration, intervening proactively with the ICT to prevent unnecessary hospitalizations and escalate behavioral health needs during weekly case conferences. * Establish consistent communication and reporting schedules with providers and enrollees to review enrollee status, progress toward goals, care needs, utilization plans, and follow-up. * Ensure compliance with DSNP regulations and quality assurance standards by documenting, monitoring, and evaluating enrollee interventions and care plans accurately within electronic medical record systems. * Serve as a key resource and liaison within the ICT by addressing enrollee questions, concerns, and care needs, facilitating access to services, and performing additional duties as assigned by the supervisor. Qualifications * Master's Degree required * Licensed Independent Clinical Social Worker (LICSW) required * Minimum 3 years of direct clinical experience required * Certified Case Management Certification preferred * Previous counseling experience 5-7 years preferred * Experience with community case management preferred * Experience with Dually Eligible Enrollees (Medicare and Medicaid) preferred * NCQA experience preferred Skills for Success * Competency in working with multiple health care computer platforms, * EPIC experience preferred * Experience working with individuals with complex medical, behavioral, and social needs * Strong communication and interpersonal skills to effectively engage with enrollees and interdisciplinary teams * Critical thinking and problem-solving skills. Demonstrates autonomy in decision-making * Strong organizational skills with an ability to manage routine work, triage and reset priorities as needed * Interpersonal skills and ability to work effectively with providers and their staff to develop rapport, build trust, and promote Population Health initiatives. Excellent oral, written, and telephonic skills and abilities * Competency in working with multiple health care computer platforms * Ability to work effectively in a complex fast fast-paced medical environment and multiple practice locations * Ability to work independently while contributing to a collaborative team environment * Knowledge of healthcare and community BH services to assist enrollees effectively * Must be comfortable with change, have the ability to adapt and pivot as part of continuous process improvement activities Additional Job Details (if applicable) Working Model Required * This is a full-time position with a schedule of Monday through Friday, 8:30 AM-5:00 PM EDT with the ability to flex hours to meet members' needs * This is a hybrid schedule, which includes practice-based work, remote work, and in-person home and community visits (these days will vary weekly and these visits may increase as the program launches) * Must be local, ideally in Eastern, MA with the ability to travel to the community. * This role offers autonomy to build own schedule to accommodate members' needs. * Remote working days require stable, quiet, secure, compliant working station and access to Teams Video via MGB equipment Our goal will be to geographically align employees, which depends on residence, and can vary based on business needs, member enrollment, and team staffing. Employees must accommodate the hybrid work model, including practice-based work, remote work, and in-person home and community visits with members. The member population will reside primarily in Essex, Middlesex, Suffolk, Norfolk, Plymouth, Bristol, Dukes, and Nantucket counties. The responsibilities and caseload may be adjusted based on enrollment trends. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $78,000.00 - $113,453.60/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** + Responsible for regularly reviewing weekly, monthly & quarterly - program activities with the client. + Attend all program and client meetings, takes detailed meeting notes during client interactions and internal strategy sessions, ensuring all key points and decisions are documented. + Monitors all program's activities and IT projects associated with the program + Includes setting due dates and responsible parties + Follows up on action items from meetings, ensuring that responsibilities are clear, and deadlines are met + Regular reporting out of all program's activities + Solicit feedback from the activity/task owners on sub-tasks + Maintain up-to-date activity timeline, articulate progresses and delays + Develops and manages activities timelines to ensure all deliverables are completed on schedule. + Obtain consensus for activities risks, decisions and closures + Coordinates cross-functional teams to ensure alignment and timely completion of tasks related to program activities. + Facilitates communication between internal teams and external clients to ensure all activities objectives are understood and met. + Escalate delayed activities to program's leadership + If activity owners are missing deadlines consistently and/or are unresponsive. + Managing contract amendments and project change requests for the client. + Coordinates customer interactions with internal & external partners to meet the evolving business needs of the client. + Responsible for sharing and presenting current and future program expectations during weekly meetings with client leadership in addition to Quarterly Business Review meetings with client's Access and Marketing teams. + Manages client access to internal applications including client-facing data reports and data streams with 3rd party vendors. + Oversee daily operations and ensure alignment with client expectations and internal standards + Supports audits and regulatory reviews as needed + Ensure financial billing accuracy + Contact healthcare professionals for clarifications and information as needed **_Qualifications_** + Min 5 years related client services experience, preferred + Min 5 years' experience in managing complex program activities with high accountability, preferred + Bachelor's degree preferred + Ability to travel - less than 25% + Proven product knowledge in business area + Licensed pharmacy technician in Texas preferred **_What is expected of you and others at this level_** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of program activities. + Own and develop tracking tools to achieve specific program management goals and activities. + Create and participate in recurring business review presentations + Recommends new practices, processes, metrics, or models + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $80,900.00 - $92,400.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/19/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **Responsibilities:** + Leads the team by evaluating calls and assess application usage based on a standard set of criteria, providing constructive feedback and recognition to ensure high performance and continuous improvement. Accurately score interactions to gauge employee's quality performance based on organizational and departmental policies and requirements. + Monitor and evaluate team performance ensuring adherence to company quality standards, and compliance with industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. + Analyze and provide weekly & monthly trend analysis to leadership. + Provide support to leadership by participating in and hosting internal/external client calibration sessions. + Engage in and lead projects to promote quality enhancements and/or broaden services for the team. + Shows an understanding of the requirements and is capable of conducting gap assessments based on those requirements. Uphold quality standards that adhere to company, regulatory, and HIPAA policies and procedures. + Collaborates across various functions, interprets requirements, and educates and influences others regarding those requirements. Identifies training needs or potential disciplinary actions which will be reported to leadership. + Demonstrates ability to build strong customer relationships and deliver customer-centric solutions. + Optimize work processes by identifying effective and efficient methods to complete tasks, with an emphasis on continuous improvement. + Develops strategic alliances and cooperates with stakeholders to achieve mutual goals. + Demonstrates resourcefulness by adeptly securing and efficiently deploying resources. + Analyzes complex and high-quality, sometimes contradictory, information to solve problems effectively. + Holds oneself and others accountable for meeting commitments and objectives. + Exhibits situational adaptability by adjusting approach and demeanor in real time to meet the changing demands of various situations. + Creates and implements diverse communication strategies that clearly address the specific requirements of various target audiences. + Demonstrates knowledge of quality systems and methodologies. + Demonstrates an understanding of the relevant regulations, standards, and operating procedures. + Demonstrates ability to perform investigations / root cause analysis and develop corrective actions. + Demonstrates an understanding of the requirements and has the ability to perform gap assessments to those requirements. + Demonstrates an understanding of quality concepts such as: cost of quality, analytical metrics and / or statistics, trending, quality planning, validation, CAPA and problem solving. + Works cross-functionally and has the ability to interpret the requirements as well as educate and influence others on those requirements. **Qualifications:** + Call monitoring/audit experience preferred. + Case audit experience preferred. + HS Diploma, GED or technical certification in related field or equivalent experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service/quality background experience. + Excellent verbal and written communication skills + Strong prioritization and leadership skills. + High regard for superior quality of service. + Ability to prioritize and manage multiple responsibilities. + Experience handling tasks where attention to detail is critical to success. + 3+ years' experience in related field, preferred. **What is expected of you and others at this level:** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments. + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently. + May modify process to resolve situations. + Works independently within established procedures; may receive general guidance on new assignments. + May provide general guidance or technical assistance to less experienced team members. **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory on camera attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $17.75 per hour - $25.60 per hour **_Bonus eligible:_** No **_Benefits:_** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/06/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Description & Requirements The Health Specialist-Coordinator role will support our CDC INFO program. Provides advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies. *** Must hold a current, active RN license *** Position is remote and temporary through August 31, 2026 *** Must be available to work the occasional weekend or holiday depending on business needs *** Computer equipment is not provided for this project. See below for equipment requirements *** Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST *** Must pass a bilingual Spanish/English assessment Essential Duties and Responsibilities: - Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals. - Provides medical subject matter expertise. - Performs advanced database searches. - Composes documents, reports, and correspondence. - Documents all incoming inquiries. - Participates in special projects as required. - Provide advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices. - Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few - Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events - Perform advanced database searches - Perform assigned work in accordance with quality assurance measures -Respond to medical personnel and clinicians in both verbal and written formats Education and Experience Requirements - Bachelor's Degree in Nursing and current RN license is required. - English or Bilingual (English/Spanish) - Experience in medical, scientific and public health discipline - Clinical knowledge of and experienced in CDC related topics - Proficient internet search skills - Working knowledge of Microsoft Office and ability to learn and utilize software applications - Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills - Ability to work independently and communicate effectively - Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks - Ability to speak and read English and Spanish clearly, professionally, and fluently. This position you will need to use your own device personal computer or laptop. No Tablets, iPads, and Chromebooks are not permitted. *** Must provide your own device/equipment: Computer or Laptop required, head set with microphone and monitor required - Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.) OS for Windows - Windows 10 or Windows 11 OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3) Home Office Requirements: - Hardwired internet (ethernet) connection. - Required Internet speeds - Minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to (1) ******************* - Private work area and adequate power source. -Video calls may be requested on occasion. Proper background and attire are required. Minimum Requirements - High School diploma or equivalent with 2-4 years of experience. - May have additional training or education in area of specialization. - Must be fluent in English and specified secondary language. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com. Minimum Salary $ 34.85 Maximum Salary $ 68.55

The Senior Clinical Secretary plays a critical role in supporting daily clinical operations by managing patient interactions, scheduling workflows, and administrative tasks. This position requires strong organizational skills, attention to detail, and the ability to work efficiently in a fast-paced healthcare environment. Key responsibilities include face-to-face scheduling during patient visits, coordinating procedures, and managing high volumes of phone and electronic communications. The Senior Clinical Secretary also oversees in-basket message processing, assists with exiting patients, and ensures timely follow-up scheduling. Additional administrative duties may be assigned to support departmental needs and optimize patient care delivery. May include a hybrid remote option. Responsibilities Answers telephone, screens and directs calls, gives directions, and takes messages. Schedules patients, manages calendars, schedules surgical procedures, ancillaries, rotaries, and coordinates deposition scheduling. Designs, analyzes, and coordinates master and other schedules. Maintains, tracks, and sends charts. May provide scribing and other administrative support to clinical staff. Types letters, memoranda, manuscripts, grants, etc. Composes and edits correspondence. Creates forms and spreadsheets, tables, charts, databases and slides. Performs file/record management functions, prepares/constructs charts/departmental patient records, and obtains new medical record numbers. Completes and processes a variety of reports, forms, reimbursements, etc. Obtains authorizations and pre-certifications. Conducts on the job training for new staff members and gives input into performance appraisals. Directs the work of other employees, work study students, floats, temps, volunteers and others. Creates agendas and takes minutes for meetings. Coordinates conferences/meetings and make travel arrangements. Performs budget tracking and record keeping procedures. Addresses billing concerns, and solves patient billing issues. Maintains account/fund bookkeeping, and provides input into budget preparation. Maintains petty cash, collects money from patients, and performs balancing and cash-out functions. Reviews billing sheets. Prepares grants and negotiates outside contracts. Performs other duties as required or assigned. Qualifications * High School diploma with 3 years of administrative support experience or the equivalent required. * Proven experience working with the public required. * Knowledge of medical terminology may be required. * Proficiency in PC word processing, spreadsheets, and Excel, Power Point, MC Publisher software's. * Excellent communication and interpersonal skills required. * Previous experience working in a medical setting preferred. Required Licensure/Certifications * None

Who we are:At Better Life Partners, we provide what it takes to heal from addiction. Wherever. Whenever. We work alongside community-based organizations to meet our members where they are, no matter what recovery looks like to them. By combining virtual and in-person counseling, community support, and access to life-saving medication, we help people move beyond addiction to find belonging, love, and purpose. If you're looking to roll up your sleeves and meet hard challenges head-on, then we're looking for you. The role:Our organization is seeking a Medication Associate to join our Central Member Services department / Medication Management Team. This is a full-time position with a rapidly growing company that will be loaded with challenges, excitement, and opportunity. To be successful in this role, you will be able to have very acute attention to detail, thrive in a fast-paced, dynamic environment, and be able to provide excellent customer service. You are excited about our mission and committed to helping people through a sometimes difficult system. Ultimately, you will ensure our members receive their medications in a timely fashion. This position is remote. Candidates must reside in one of the following states: District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Virginia, or Connecticut.What you will do: Delivering quality customer service to members, responding to inquiries, questions, or requests, and referring them to the appropriate parties where necessary including inbound/outbound calls, text, and email Coordinate with members, Member Service Associates, medical providers, insurance companies, and pharmacy staff to ensure accurate prescriptions Ability to troubleshoot complex issues with pharmacies and insurance companies to ensure medication is available when needed Review and interpret medication history data from all available sources, including the Prescription Drug Monitoring Program (PDMP) Processing bulk electronic prescriptions and evaluating in the internal system for completeness and accuracy Recording medical histories while maintaining confidentiality and compliance with HIPAA and 42 CFR Part 2 regulations Determine the need for Prior Authorizations and process as required Troubleshoot these issues when necessary You are a good fit if you have: Proven work experience in a pharmacy, medical office, or hospital or similar role A pharmacy technician certification (CPhT) or a licensed practical nurse (LPN) / licensed vocational nurse (LVN) license Familiarity with the medication prescribing life cycle Inbound call experience required It will also be great if you have: Excellent communication skills Strong attention to detail The ability to use a computer and navigate multiple systems simultaneously Necessary math skills for calculating complex medication quantities and durations Extensive customer service experience; comfortability with speaking over the phone, texting, and emailing Experience working in a fast-paced work environment, remote work a plus Must be dependable Ability to work effectively in a close-knit team and independently Work location requirements: BLP operates in hybrid and remote work environments, which allows us to better meet our members and partners where they're located. Candidates applying for this role must be willing and able to travel locally within the communities we serve and/or travel to onsite meetings as expected in coordination with their department and business needs. When working from home, the requirements include: Must have reliable internet service with a fast upload/download ability Ability to ensure any protected health or proprietary data/information is not visible (or audible) to others in any work location Must have a quiet space to speak to members, team members, or external partners with minimal background noise and distractions In addition to a competitive compensation package, we're offering the chance to be the change you wish to see in your community. Help us work toward a future where everyone can have a healthy life filled with belonging, love, and purpose. We're a recovery-friendly workplace that values family life, diversity, equity, and inclusion.

Full-time Description Fulfill your purpose at CLM: ******************************************************** CLM provides the area's most comprehensive array of mental health services for children and their families. Our multi-disciplined treatment team works with individuals ages 15-26 who experience mental illness, serious emotional difficulties and first episode psychosis. The Young Adult Case Manager provides care planning, resource identification, benefit coordination, service monitoring, and community-based counseling support to assist clients with improving symptoms and behaviors that otherwise interfere with age-appropriate development, functioning and wellness goals. This is a full time, 40 hour per week position. Major Functional Areas and Description of Duties Provide individual assessment to create care plans that specify presenting problems, objectives, interventions, and desired outcomes. Assist clients with applying for and maintaining adequate medical coverage to support consistent access to whole health care and treatment. Provide outreach, advocacy, coordination, resource identification, linkage and monitoring of internal and external supports and services. Provide counseling and Functional Support Services (FSS) in the home, school or other community-based setting as deemed appropriate for the objectives, interventions and desired outcomes identified in the client's treatment plan. Provide Individual Therapeutic Behavioral Services (TBSI) to develop, apply, and reinforce coping strategies to reduce and/or ameliorate symptoms and behaviors that interfere with functioning and goal achievement. Encourage engagement in and provide Family Training and Counseling (FTC) services to educate and promote how to best support the client's resiliency and recovery toward treatment goals. Provide Crisis Intervention (CI) when clients experience acute exacerbation of symptoms to ensure their safety within the home and/or community. Work collaboratively with other treatment team members, natural supports, and external providers to ensure a wrap-around family systems approach is provided to the client. Provide set case management contacts per month and functional support services as needed to meet client care (eligible for incentive pay upon exceeding productivity expectation). Serve on appropriate committees, both internal and external, as determined by supervisor. Function professionally and in a manner that protects the integrity, confidentiality and rights of all patients. Execute all required services and timely documentation in accordance with agency policies and federal/state standards. Maintain professional memberships, licenses, accreditation, certifications, etc. Represent CLM in a professional and appropriate manner in all settings. Perform all other duties as assigned by supervisor. Physical Demands and Working Conditions The work will be primarily community-based to include visiting clients in their homes and in their environment. Additionally, work will be performed in the office and remote via telehealth. The ability to actively engage with children and conduct interactive play within a therapeutic setting is required. Manual dexterity is needed to use computers and standard office equipment. The ability to sit for extended periods of time is required. Reliable internet for remote work is required. Reliable transportation, a clean driving record, and proof of auto insurance coverage is required for this role. Benefits At Center for Life Management, we offer a robust benefits package because caring for our staff is just as important as caring for our clients. Benefits for benefits eligible employees include: Comprehensive health insurance (medical, dental, vision) Health Reimbursement Arrangement Flexible Spending Account Paid earned time (3 weeks in year one, caps at 6 weeks) Paid holidays (8) with bonus birthday holiday in your birth month 403(b) Retirement Savings Plan with 3% company contribution upon 1 year of employment Life Insurance paid by company Short- and Long-Term Disability paid by company Accidental Death and Dismemberment Insurance paid by company Employee Assistance Program (EAP), accessible to staff and their natural supports Company issued cell phone and laptop as needed for role Scholarship for professional advancement Mileage reimbursement for applicable positions On the job training and continuing education opportunities Rewarding and supportive work environment with excellent opportunities for career growth Meaningful relationships with your co-workers and the individuals we serve Flexible work schedule Teamwork, teamwork and more teamwork! #CLMLP1 Requirements Bachelor's degree preferred however an associate's degree along with a minimum of two years of direct service in a related field may qualify. Ability to exercise sound clinical judgment in routine, urgent, and emergent clinical situations. Proficient computer skills, specifically with all Microsoft office applications. Ability to document effectively and efficiently in course of clinical work. Ability to navigate an electronic health record. Ability and desire to work as part of a clinical team while also able to be self-directed and motivated with minimal supervision. Ability to acquire and effectively practice new clinical skills as needed according to evolving agency needs/services. Effective communication skills, organizational skills, and ability to multi-task. Salary Description 26.00 per hour plus eligible for incentive pay

Only considering NH/ME/MA applicants. Core Physicians, part of Beth Israel Lahey Health, is a community-based, multi-specialty medical group dedicated to improving the health of individuals and families across the Seacoast region. With more than 200 healthcare providers across 20 specialties, Core Physicians delivers comprehensive, patient-centered care supported by advanced technology, collaboration, and compassion. Our close partnership with Exeter Hospital allows patients to access seamless, coordinated care within one trusted network. At Core Physicians, you#ll find a supportive environment that values teamwork, innovation, and professional growth. Whether you#re part of our clinical, administrative, or support staff, you#ll play a key role in advancing our mission to deliver exceptional care and service to our community. # Why Join Us Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment Career advancement opportunities and ongoing education support Standard weekday schedule (Monday#Friday), with limited weekend or holiday rotations that promote teamwork and work#life balance across locations Collaborative, physician-led organization that values input and innovation Free onsite parking and convenient Seacoast New Hampshire locations #Culture grounded in respect, quality, and patient-centered care Summary The Clinical Associate will refill prescriptions utilizing protocols, guidelines, and algorithms. Also set up and provide assistance with visit planning. # Requirements 1-3 years of experience in a Medical Setting High School or GED Certified/Registered Medical Assistant BLS within 6 months of hire Medical Terminology Strong communication skills Must either currently have or the ability to create an ergonomically correct home work space and high speed internet access # Major Responsibilities Prescription refill management via eRx, portal, patient communication, or any other forms of transmission referencing and adhering to protocols, guidelines and algorithms. Provide outreach to patient with any concerns or questions, set up appointments per protocol and/or provide medication reconciliation. Communicate with patients with appropriate phone etiquette and professionalism exemplifying service excellence, care, concern, respect and cooperation. Document all calls and actions taken into the patient#s medical record using technology as appropriate to meet the requirements of the job functions. Review of appointment lists to ensure visit is prepped for provider. Work contingency plan if internet or power outage. Maintain all patient information privately and confidentially. Perform other duties as required or assigned. Only considering NH/ME/MA applicants. Core Physicians, part of Beth Israel Lahey Health, is a community-based, multi-specialty medical group dedicated to improving the health of individuals and families across the Seacoast region. With more than 200 healthcare providers across 20 specialties, Core Physicians delivers comprehensive, patient-centered care supported by advanced technology, collaboration, and compassion. Our close partnership with Exeter Hospital allows patients to access seamless, coordinated care within one trusted network. At Core Physicians, you'll find a supportive environment that values teamwork, innovation, and professional growth. Whether you're part of our clinical, administrative, or support staff, you'll play a key role in advancing our mission to deliver exceptional care and service to our community. Why Join Us * Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment * Career advancement opportunities and ongoing education support * Standard weekday schedule (Monday-Friday), with limited weekend or holiday rotations that promote teamwork and work-life balance across locations * Collaborative, physician-led organization that values input and innovation * Free onsite parking and convenient Seacoast New Hampshire locations * Culture grounded in respect, quality, and patient-centered care Summary The Clinical Associate will refill prescriptions utilizing protocols, guidelines, and algorithms. Also set up and provide assistance with visit planning. Requirements * 1-3 years of experience in a Medical Setting * High School or GED * Certified/Registered Medical Assistant * BLS within 6 months of hire * Medical Terminology * Strong communication skills * Must either currently have or the ability to create an ergonomically correct home work space and high speed internet access Major Responsibilities * Prescription refill management via eRx, portal, patient communication, or any other forms of transmission referencing and adhering to protocols, guidelines and algorithms. * Provide outreach to patient with any concerns or questions, set up appointments per protocol and/or provide medication reconciliation. * Communicate with patients with appropriate phone etiquette and professionalism exemplifying service excellence, care, concern, respect and cooperation. * Document all calls and actions taken into the patient's medical record using technology as appropriate to meet the requirements of the job functions. * Review of appointment lists to ensure visit is prepped for provider. * Work contingency plan if internet or power outage. * Maintain all patient information privately and confidentially. * Perform other duties as required or assigned.

ERA PSYCH, a division of The Stepping Stones Group, is hiring immediately for a Part-time or Full-time Licensed Psychologist to join our Mental Health team in Portsmouth, NH and surrounding areas. We are looking for individuals who are diligent, organized and passionate about providing quality services to children and their families. The ideal candidate has experience administering psychological assessments to children and adolescents. Background in Autism Spectrum Disorder diagnostic assessments and experience administering the Autism Diagnosis Observation Schedule, Second Edition (ADOS-2) is highly desirable. This position can be hybrid or fully virtual, with assessments in person or all online. The Full-time position will conduct 8-10 assessments per month (in-person and/or virtual). The Part-time position will conduct 4-5 assessments per months (in-person and/or virtual). Psychologists can work as W2 fee-for-service employees or contractors and can be eligible for: Pay: $100,000+ per year Job Highlights * Medical/Dental benefits, 401k * Flexible work-schedule * Support for multi-state licensure * Supervision training opportunities Essential Duties and Responsibilities * Conduct initial clinical interviews * Administer, score, and interpret psychological tests * Report writing * Provide feedback sessions to patient, parents and/or caregivers Qualifications * Doctoral degree (PsyD or PhD) in Clinical, School or Counseling Psychology from an APA accredited program * Hold state psychologist license in good standing * At least 3 years of experience conducting pediatric psychological assessments About ERA PSYCH, a division of The Stepping Stones Group The Stepping Stones Group grew from a simple belief: That every child is born with a special set of gifts. Throughout our history, we have partnered with 14 mission-driven organizations that share in our vision. Together, we are transforming the lives of children and families, improving the quality of therapeutic and behavioral services, and joining with like-minded therapists, clinicians and educators in order to have a greater impact in our communities. Our passionate leadership team and expansive clinical support network ensure the delivery of the highest quality therapeutic and behavioral health services nationwide.

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** + Maintains a current and in-depth understanding of patient therapy's, prior approval and reimbursement processes and details of health care plans. + Manages a queue of technical or complex therapy and reimbursement questions from customers and applies judgment in resolving service and problems falling within established limits of authority and knowledge. + Meets key performance indicators including service levels, call volumes, adherence and quality standards. + Follows up with patients, pharmacies, physicians and other support organizations as needed regarding inquiries. + Handles sensitive information and personal data with discretion including prescriptions, personal information, date of birth, financials and insurance information. + Escalates highly complex and difficult issues as needed to senior team members and Individualize Care leadership. **_Qualifications_** + 1-3 years of experience, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND WORK SCHEDULES** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $18.10 per hour - $25.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/20/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

**_What Information Security and Risk contributes to Cardinal Health_** Information Security and Risk develops, implements, and enforces security controls to protect the organization's technology assets from intentional or inadvertent modification, disclosure or destruction. This job family develops system back-up and disaster recovery plans. Information Technology also conducts incident response, threat management, vulnerability scanning, virus management and intrusion detection and completes risk assessments. The _Director, Information Security and Risk (Identity & Access Management)_ is responsible for leading the organization's Identity & Access Management (IAM) strategy, governance, and operations to ensure secure, efficient, and compliant access to technology resources. This role requires a leader with proven ability to execute large-scale enterprise IAM programs that directly impact how employees, contractors, and customers interact with Cardinal Health technology. Success in this role demands a balance between delivering a frictionless, user-friendly experience and maintaining the highest standards of security. The Director must also excel at building partnerships across the organization and collaborating on program delivery, while driving operational excellence and anticipating business risks associated with IAM changes. **Location** - Ideally targeting individuals local to Central Ohio, but open to candidates located nationwide (fully remote). If living within commutable distance of our corporate HQ in Dublin, OH - the expectation would be to come in-office two or three days a month for team meetings. **Responsibilities** + Act as a visionary in designing and executing multi-year IAM strategy that aligns with business goals and customer needs + Develop and oversee enterprise IAM policies, standards, and procedures, ensuring consistent enforcement across the organization. + Lead IAM initiatives including identity lifecycle management (provisioning, de-provisioning, role-based access, entitlement reviews). + Direct privileged access management (PAM) programs to safeguard critical systems and sensitive data. + Ensure compliance with internal policies and external regulatory requirements (e.g., SOX, HIPAA, GDPR, PCI-DSS) through strong access controls. + Execute enterprise IAM programs with significant business impact, ensuring seamless access for employees, contractors, and customers. + Balance user experience with security by designing IAM solutions that are simple, intuitive, and resilient. + Drive operational excellence by establishing repeatable processes, KPIs, and service delivery models for IAM functions. + Build strong partnerships across IT, Security, HR, and business units to align IAM delivery with organizational priorities. + Establish metrics and reporting mechanisms to monitor IAM effectiveness, operational performance, and program maturity for executive leadership. + Lead training and awareness programs related to IAM policies, secure access practices, and identity governance. **Qualifications** + Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field preferred. + Ideally targeting individuals with 12+ years of IT/security experience with at least 5 years in IAM leadership roles preferred. + Proven track record of executing enterprise IAM programs with measurable business impact. + Prior people leadership experience and demonstrated ability to manage operational IAM teams, highly preferred. + Expertise with IAM tools and platforms (e.g., Okta, SailPoint, CyberArk, Azure AD). + Strong understanding of relevant Regulatory and Compliance requirements (HIPAA, SOX, HITRUST CSF, etc.). + Strong understanding of authentication protocols (SAML, OAuth, OpenID Connect, Kerberos) and cloud IAM (AWS IAM, Azure RBAC, GCP IAM). + Certifications such as CISSP, CIAM, or CISM preferred. + Strong analytical, relationship management, and communication skills (both written and verbal). + Ability to collaborate across functions and influence stakeholders to achieve IAM program success. **What is expected of you and others at this level** + Provides leadership to managers and experienced professional staff; may also manage front line supervisors + Manages an organizational budget + Develops and implements policies and procedures to achieve organizational goals + Assists in the development of functional strategy + Decisions have an extended impact on work processes, outcomes, and customers + Interacts with internal and/or external leaders, including senior management + Persuades others into agreement in sensitive situations while maintaining positive relationships _\#LI-LP_ _\#LI-Remote_ **Anticipated salary range:** $135,400 - $228,910 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/25/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

The Patient Education Consultant is responsible for conducting demonstrations and trainings with current and potential Tactile Medical patients on our products in their assigned area. This position will build strong rapport with the patient through introduction to our product, discussion of financial options and closing the sale to delivering the patient's training and ensuring the patient is able to use their product as prescribed. Demonstrations are completed in-person with patients at a pre-determined location while trainings may be delivered in-person or via telehealth. Both patient facing interactions require documentation standards which vary based on the patient's insurance as well as Tactile's requirements. Responsibilities * Educate the patient and/or caregiver in all aspects of device use, including donning and doffing of garments, use of controller, following prescribed protocol and initiating a therapy session * Contact patients within service levels expectations to schedule and complete trainings and demonstrations * Responsible for direct sales to patients which includes providing a clear and thorough explanation of the patient's financial responsibility for the product, insurance coverage and finalizing the sale * Provide clear verbal instruction while conducting the demonstration or training with patients and caregivers; modifying the interaction to their specific situation to ensure the training/demonstration approach meets the patient's individual needs (utilize adaptive technique when needed) * Manage and respond appropriately to any patient feedback or objection, both positive and negative, regarding the product, their financial responsibility and required paperwork * Ensure appropriate preparation for all trainings and demonstrations including finalizing and confirming appointment details with the patient, ensuring that you have all equipment, supplies, documentation, and accessories necessary to effectively complete the training or demonstration * Review, complete and submit required paperwork with patient and answer questions * Work collaboratively with territory partners to facilitate completing of orders, which may include but not limited to collection of a signature on a prescription or other documents required for insurance requirements * Identify, escalate, and communicate problems, questions, or additional patient support needs to appropriate department for follow up * Effectively use translation tools for patients where English is not their first language * Meet or exceed established performance expectations * Maintain compliance with all appropriate regulatory requirements including HIPAA * Travel up to 80% within assigned territory * Other duties as assigned Qualifications Education & Experience Required: * Bachelor's Degree or equivalent work experience * 2+ years of experience in a patient facing, education/training and/or highly advanced customer service role Preferred: * Health related certification * Medical device or healthcare industry experience Knowledge & Skills * Ability to lift 20 pounds on a regular basis * Ability to work remotely and travel to patients in a home, clinic or virtual environment * Able to provide clear written and verbal communication to patients, caregivers, field staff and internal teams * Strong interpersonal communication skills including the ability to empathize with patients and caregivers * Strong critical thinking and decision-making skills in healthcare related situations * High degree of confidence and professionalism interacting with people of diverse cultures, ages, and abilities * Excellent organization and time management skills - proactive and efficient in scheduling and managing multiple appointments * Able to apply new information received via online learning modules, virtual or in-person interactions to enhance the patient experience * Skilled in teaching others * Ability to stay focused and organized to complete assigned tasks * Technology savvy to efficiently complete paperwork, update records and communicate progress * Ability to be self-directed and work independently to overachieve results Below is the starting salary range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience. $23.89 - $31.35 / HR Additional benefits: non-exempt - Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.

As a DH Sr. IT Project Manager, you will proactively and creatively plan, direct, and manage the activities of assigned IT project(s) using DH IT PMO Methodology to ensure that goals and objectives of the project are accomplished within the project's scope, time frame and budget parameters. Responsibilities Demonstrate initiative, self-direction and independence to manage assigned large, IT strategic projects from inception through completion. This includes managing initiation, planning, execution, monitoring & controlling project status, change control, resource plans, go-live, closure, and post-live optimization project phases and tasks using IT PMO methodology and Tools such as Smartsheet, Excel, Word, OneNote, Visio, PowerPoint, and SharePoint. Proactively lead and communicate with onsite and virtual project teams, collaboratively working as a liaison to plan and coordinate activities and fostering effective communication with both operations and technical staff to ensure mutual understanding. Effectively present information both verbal and in writing, in large team and group settings. Additionally, manage communication with vendors as needed. Plan and conduct Executive-level Steering meetings and develop communications including but not limited to creating executive-level presentations, dashboards, and reports. Demonstrate initiative through active and appropriate participation, and consulting with cross functional teams to develop and maintain Strategic Project Portfolio Plans, Milestones, Project Dashboards, Charter/Scope Documents, Timelines, Risks, Actions, Issues, Decision logs, Stakeholder Registers, Resource Plans, Communication Plans, Budgets, and Forecasting and all project deliverables as required for each project. Conduct regular project status meetings by developing agendas and topics according to the project plan and project requirements. Develop and distribute meeting minutes in a timely manner, ensuring effective communication and documentation. Develop and manage risk assessment and mitigation plans with project teams, and present them to all levels of management and Sponsors. Coordinate the design and development of Project sites using SharePoint and Smartsheet Project Workspaces and Deliverables. Additionally, perform administrative and support tasks for SharePoint, Smartsheet and Resource Management for assigned projects, designing and build Smartsheet workspaces, blueprints, and project management workflow solutions. Provide mentoring, coaching, training, and support to PM's using PM Tools (Smartsheet, Excel, Word, PowerPoint, Visio, OneNote, and SharePoint). Independently manage workload, and exercise initiative to learn new skills to improve performance and efficiency for Project Management support and services, including updating and maintaining the DH IT PMO Project Methodology & Training material as assigned. Performs other duties as required or assigned. Qualifications * A PMP PMI certification with a Bachelor's degree or PMP certification preferred (obtain within 1 year) with a Master's Degree in Project Management. * 5 years of project management experience and 5 years IT experience managing large, complex projects. Deep knowledge of Project Management methodology. Demonstrated ability to prioritize work and work both independently and on teams. * Must have excellent interpersonal communication, teamwork, documentation, and presentation skills, be self-directed, flexible, and have excellent organizational, problem solving and analytical skills. * Must be skilled in the use of project management software, including use of MS Project, Smartsheet or equivalent, SharePoint, OneNote, Visio, Word, Excel, and PowerPoint. * Must know Project Management principles and methodology. Required Licensure/Certifications * Project Management Professional (PMP) Certification

Concord Hospital - Laconia is seeking a board-certified or board-eligible General Neurologist to join our collaborative team in the Lakes Region of New Hampshire. This role offers a hybrid 4-day, 40-hour schedule with an even outpatient/inpatient split, supported by an experienced system of care across Laconia and Concord. Practice Overview: Hybrid model: 50% outpatient, 50% inpatient consultative care Shared weekday call for inpatient service only - no nights/weekends Telestroke coverage provided by Telespecialists Inpatient support from hospitalists, ICU, ED, and Radiology Subspecialty interests welcomed and supported Candidate Qualifications: MD/DO with the ability to obtain a New Hampshire medical license New graduates encouraged to apply - strong mentorship available J1 Visa sponsorship available Compensation & Benefits: Competitive income guarantee with productivity incentives Comprehensive benefits package Relocation assistance and sign-on bonus Why Choose Laconia? Laconia offers the charm of a small city surrounded by New Hampshire's natural beauty. With four-season recreation, great schools, and no state income or sales tax, it's a wonderful place to live and work. Ranked among the top 10 states to live in by U.S. News & World Report Less than 2 hours to Boston; 1 hour to the White Mountains and Atlantic Coast Regional airport nearby in Manchester, NH (50 minutes) Eclectic dining, shopping, and arts scene About Concord Hospital: Concord Hospital is a nonprofit, 501(c)(3) organization committed to providing high-quality, compassionate care. The hospital system has received a 4-star rating from Charity Navigator, reflecting its strong financial health and commitment to accountability and transparency. The system operates three hospitals and invests significantly in community health initiatives. As a trusted employer in the region, Concord Hospital is dedicated to fostering a supportive and inclusive work environment. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical Demands and Work Environment Requirements The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. The employee is regularly required to hear and speak. The employee is frequently required to walk, sit, do repetitive motion and perform activities that require fine motor skills. The employee is occasionally required to bend, climb, reach, drive, smell, squat and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is frequently exposed to airborne pathogens, bloodborne pathogens, and bodily fluids. The employee is occasionally exposed to airborne contaminants, radiation, chemotherapeutic agents, toxic or caustic chemicals, electrical hazards-shock, non-weather related heat or cold, variable weather conditions, moving mechanical parts and slippery surfaces. The noise level in the work environment is usually moderate.

Job Details PCR (ProtoCall Remote) NH - NH, NH Full Time $60000.00 - $70000.00 Salary ManagementWho We Are At Protocall Services Inc.: Protocall Services is a national leader in crisis intervention, providing effective solutions and resources 24/7. Recognized nationally, Protocall has consistently received Top Workplace awards over the past five years, establishing itself as one of the top workplaces in the healthcare industry nationwide. We are telephonic first responders for: Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, college and university counseling centers, and Employee Assistance Programs. Headquartered in Portland, Oregon, Protocall is a remote first organization that serves customers in the U.S and Canada with a team of fully-integrated professionals in select states across the US and Canada. About Our Position: The Provider Network Success Manager is responsible for expanding Welltrack Connect's behavioral health provider network with a targeted focus on meeting the needs of our current Welltrack by Protocall ecosystem partners. This role leads strategic outreach and enrollment efforts to recruit high-quality therapists, prescribers, and group practices into Welltrack Connect's referral program, which includes both free and subscription-based participation options, as well as into our Flexible Credits payer program. This is a relationship-focused, mission-driven role that combines outreach, recruitment, communication, and strategic collaboration to expand access to care for students across the country and globe. Key Responsibilities: Provider Recruitment & Enrollment Manage and grow the international network of providers that Welltrack Connect partners rely on for off-campus behavioral health support Develop and execute recruitment strategies aligned with institutional partners needs such as geographic proximity, payment types, and clinical specialties. Conduct virtual meetings to educate providers about Welltrack Connect's Subscription Plans and Flexible Credits payer program. Monitor enrollment trends and implement strategies to retain and engage participating providers. Assist new provider groups in optimizing their profiles to improve visibility and lead generation. Analyze network and sales data to identify trends, opportunities, and challenges for strategy refinement. Strategic Outreach Conduct targeted outreach through email campaigns, cold calls, and virtual meetings and webinars. Manage provider recruitment pipelines using CRM tools and maintain accurate records. Effectively communicate Welltrack Connect's mission and value proposition to prospective providers. Partner Engagement Represent partner hosted meet-and-greet events with their known community providers. Provide regular reports on network development and recruitment outcomes to internal stakeholders Identify and recruit providers to address school-specific needs, including geographic or clinical gaps. Provider Network Development and Management Serve as the main point of contact for provider inquiries related to enrollment, subscription plans, and Flexible Credits program details. Manage the enrollment process for Flexible Credits, ensuring a clear, timely, and supportive onboarding experience. Cultivate with Welltrack Connect's subscription plan providers and offer data-driven insights to help demonstrate ROI and optimize their impact. Verify provider licenses flagged by internal systems to ensure compliance and mitigate operational risk. Monitor and assess network health, including diversity, saturation, and alignment with the geographical and demographic needs of Welltrack Connect's partners. Oversee the monthly billing process for Enterprise Provider Customers, ensuring timely invoicing and issue resolution. Conduct 1:1 provider calls and host webinars to support understanding of the platform and participation options. Drive initiatives that improve provider profile performance, planform engagement, and subscription plan upgrades. Cross-Functional Collaboration Collaborate with the Welltrack Connect Product Owner to streamline provider enrollment and onboarding workflows. Work with internal teams (Marketing, Product, Sales, Success, Service) to align recruitment efforts with customer priorities. Share field insights to help inform messaging, product improvements, and broader provider engagement strategy. Required Qualifications: Bachelor's degree required. 2 years of experience in outreach, recruitment, business development, or provider relations. Proficient with CRM platforms and virtual communication tools. Strong verbal and written communication skills; confident, personable, and professional in outreach settings. Ability to quickly build trust and tailor conversations to meet provider needs. Resilient, goal-oriented, and comfortable handling rejection while maintaining motivation. Results-driven with a strong sense of accountability and attention to detail. Positive, collaborative, and committed to contributing to a supportive team culture. Willingness to travel up to 5%. Qualifications Preferred Qualifications: Master's degree in behavioral health, business, public health, or healthcare administration. Knowledge of behavioral health systems, payer models, and clinical specialties. Prior experience working directly with behavioral health providers. Experience supporting mental health initiatives in higher education or community-based settings. Familiarity with digital health platforms or provider onboarding workflows. Compensation & Benefits Competitive salary with performance-based bonuses. Comprehensive health benefits, 401(k) with company match, and professional development opportunities. Flexible remote work environment Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

Job Details Manchester, NH - Manchester, NHJob Description: At Protocall Services, we believe in the power of human connection to improve our communities. We're seeking an energetic leader committed to making an impact to join our dynamic team as the Director of Community and Stakeholder Relations for the New Hampshire Rapid Response Program (NHRRAP). We're looking for a dynamic, innovative, and deeply passionate contributor to the greater good to help continue our history of expanding impact at every opportunity, while staying at the forefront of strategic initiatives that improve mental and behavioral health services across the state. In the position of Community and Stakeholder Relations, you will: Proactively engage with New Hampshire residence at various community meetings, conferences and other avenues to understand the needs of the community Seek out new opportunities for New Hampshire Rapid Response Program (NHRRAP) to help further improve and expand behavioral health access for all New Hampshire residence. Strategize and lead impactful community engagement and media relations efforts. Engage with a variety of stakeholders from local, State, Federal governments and non-profit organizations, and creating alliances that foster community resilience. Key contributor to community needs assessment, strategy development, innovative service design, and measurable outcomes for our New Hampshire communities. What Sets Us Apart: Commitment to Impact: At Protocall, we provide locally relevant solutions that also have a national impact. While focusing on our services in New Hampshire, you'll know that your efforts are putting New Hampshire at the forefront of innovative tools advancing access to high quality care for individuals in times of crisis. Collaborative Culture: We pride ourselves on a work environment that encourages innovation through collaboration. Your voice and vision will play a crucial role in how we evolve our services and impact our community. Focus on Well-being: Understanding the importance of mental health not just for our clients but also for our team, we support and foster well-being at every level of our organization. Qualifications: A driven leader with a passion for mental health advocacy and community service. You live in New Hampshire and have knowledge and experience working within New Hampshire's Behavioral Healthcare systems and serving diverse populations. Experienced in managing complex programs and navigating diverse stakeholder landscapes including government relations. At ease with speaking in public forums, conferences, government committees, etc… Equity-focused and ready to promote services that make a lasting difference in the lives of all New Hampshire residence. An advanced degree in behavioral health or social work is preferred Why You Should Join Us: The chance to work remotely, with regular opportunities to travel to connect with communities and stakeholders across New Hampshire. Includes an excellent benefit package A role that not only challenges you professionally but also enriches your personal growth through a commitment to giving back to your community. Medical, dental, life insurance, 401k, STD/LTD and EAP services. PTO package that earns up to 4 weeks of vacation during your first year. Company-matched student loan repayment. And more…. * ProtoCall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different.*

About the role The Registered Dietician serves as an expert and resource for in the area of nutrition and diabetes self-management assessment, education, and follow up. The position operates in the clinical setting and works directly with patients one on one. The main goal for the RD/CDE is to equip the patient with knowledge and tools needed to manage his or her disease. The efforts of the individual in this position directly impacts the overall health of the patient, the health care resources consumed by the patient, and ultimate quality outcomes, while taking ownership and responsibility for the structure of the program and curriculum used. The individual in this role works collaboratively with other team members to assist in the development of an effective, patient-centered program that promotes optimal patient outcomes. What you'll do Performs nutrition assessment, reassessment, and patient/family education. Performs all responsibilities/duties required by Registered Dietitian as defined in the scope of practice, to ensure that the needs of patients are addressed. Implement personalized, age specific and culturally appropriate nutrition strategies. Conducts and coordinates nutritional counseling sessions and services. Follows ADA Medical Nutrition Therapy and other appropriate nutrition counseling protocols. Complete required documentation and maintain organized files for client charts, participation data, and communication logs. Maintains client relationships. Updates and applies professional knowledge. Qualifications Must be a Registered Dietitian (RD) - New Hampshire License At least two years of related experience. Experience delivering health education and support to patients with chronic disease. Knowledgeable in clinical disease processes and medical management Effective oral and written communication skills Compensation Job Type - Contractor Opportunity for Part - Time Pay: $37.50 - $75.00 per hour

Job Details Exeter, NH - Exeter, NH Fully Remote Full Time Graduate Degree $28.55 - $32.55 Hourly Swing Health CareBenefits/Compensation/Location Req/Ideal Candidate:: Benefits Comprehensive medical, dental, and life insurance plans 401(k) retirement plan with company match Short-term and long-term disability (STD/LTD) coverage Employee Assistance Program (EAP) services Accrued Paid Time Off (PTO) package, earning up to 4 weeks of vacation in your first year Company-matched student loan repayment program Opportunities for career growth and advancement Education, Licensing, and Experience Requirements Education Requirement: MSW, PsyD, or PhD in a behavioral health field OR M.A. or M.S. in behavioral health with a clinical practice emphasis from a program accredited by COAMFTE, CACREP, or CORE Licensure Requirement: Must reside in and possess an active professional license in New Hampshire. Experience Requirement: Minimum of 1 year direct experience in Behavioral Health or Social Services Location Requirement: Fully Remote in New Hampshire Who We Are: Protocall Services is a national leader in crisis intervention, providing effective solutions and resources 24/7. Recognized nationally, Protocall has consistently received Top Workplace awards over the past five years, establishing itself as one of the top workplaces in the healthcare industry nationwide. We are telephonic first responders for: Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, college and university counseling centers, and Employee Assistance Programs. Headquartered in Portland, Oregon, Protocall is a remote first organization that serves customers in the U.S and Canada with a team of fully-integrated professionals in select states across the US and Canada Who You Are: You are a compassionate and empathetic professional with exceptional communication skills and the ability to actively listen and connect with others. You are comfortable communicating with individuals in various states of crisis, whether over the phone, via text, or through other methods of interaction, providing support with empathy and professionalism. You thrive in high-pressure, high-stakes environments, remaining calm and focused while employing effective crisis intervention techniques. Your solution-focused mindset, problem-solving abilities, and resilience enable you to navigate complex situations with patience and clarity. You excel at multitasking, seamlessly managing intense calls while handling multiple tasks and navigating computer systems efficiently. A strong background in psychology, social work, counseling, or a related behavioral healthcare field is essential, and experience in crisis support or similar roles is highly valued. Integrity and confidentiality are at the core of your work. You maintain the highest ethical standards and uphold privacy in every interaction. You have a secure, HIPAA-compliant workspace with a locking door which is a non-negotiable to ensure caller confidentiality and privacy. Additionally, you embrace Protocall's fully remote work model, ensuring you have a stable, wired internet connection that directly connects to the work computer provided by Protocall. This setup must meet company standards to maintain the safety and trust of callers. Primary Responsibilities: Maintain a secure, HIPAA-compliant private workspace at home to ensure focus and confidentiality. Engage with individuals over the phone, providing support to those experiencing emotional distress or mental health challenges. Build rapport and foster client engagement during calls. Assess and mitigate risk while maintaining accurate, thorough documentation. Provide resources, information, and referrals as needed. Assist callers in identifying positive coping strategies and developing safety plans. Intervene during emergencies when necessary. Stay calm, professional, and focused while multitasking in a fast-paced environment. This role is ideal for someone who is dedicated to making a positive impact, capable of navigating high-pressure situations, and committed to providing unwavering support to individuals in need. What You Can Expect as a New Employee: As part of Protocall's 24/7/365 crisis call center, you must demonstrate flexibility in your availability, including a regular willingness to work holidays and weekends. This role begins with an intensive, paid six-week virtual cohort training program designed to refine your skills and ensure readiness for the role. During this time, you will develop your skills through various learning modalities, including book learning, group sessions, roleplay, and live call-taking. This training is an opportunity to enhance your abilities, fill knowledge gaps, and fully prepare you for your role as a telephonic first responder, delivering professional and compassionate support to individuals in crisis. In order to successfully complete this cohort training program, you are expected to develop fluency and demonstrate proficiency in key crisis care skills. Successful completion of this training is necessary for continued employment beyond this 6 week cohort training program. Six Week Cohort Training Schedule: You will attend a regular Monday through Friday, 8:00 AM to 4:30 PM PST cohort training program for six weeks. Post Cohort Training: After successfully completing Cohort Training you will begin your regular schedule. This schedule is developed in partnership with Protocall's Scheduling Department, during your Pre-Hire/Onboarding process. Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

Join our dynamic and forward-thinking team at IDEXX as a ServiceNow Application Analyst focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB). Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB. We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation. In this ServiceNow Application Analyst role, you will be responsible for maintaining, optimizing, and ensuring the ongoing health, accuracy, and reliability of our CMDB. You will partner closely with technical stakeholders, data owners, and process managers across IT, Security, and Service Management to uphold the integrity of our CMDB and drive operational excellence. Your responsibilities will center on vigilant monitoring, proactive problem-solving, and hands-on maintenance, ensuring that the CMDB remains up to date and accurate for our key stakeholders of the platform. If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together. In this role, you will…. Monitor and maintain the ongoing health, accuracy, and completeness of the CMDB, ensuring it meets organizational standards and stakeholder needs. Perform day-to-day operational tasks, including data quality reviews, reconciliation, CI lifecycle management, and exception handling. Identify, diagnose, and resolve issues impacting the CMDB, either independently or in collaboration with ServiceNow developers and other technical teams. Partner with stakeholders across IT, Security, and Service Management to understand their requirements and help translate them into actionable CMDB use cases. Work with data owners and process managers to enforce proper CI ownership, data stewardship, and process adherence. Support ServiceNow discovery, integration, and automation processes to ensure accurate and timely CI data population. Provide guidance and training to stakeholders on CMDB best practices, data consumption, and reporting. Assist with audits, compliance reviews, and reporting related to CMDB data quality and configuration management processes. Document processes, procedures, and knowledge articles to support operational continuity and CMDB maturity. What You Will Need to Succeed… 3-5+ years of hands-on experience supporting and maintaining a ServiceNow CMDB in a large, complex IT environment. Strong understanding of CMDB data models, CI lifecycle, discovery, reconciliation, and data quality management. Experience with day-to-day CMDB operations, including troubleshooting, issue resolution, and stakeholder engagement. Familiarity with ServiceNow ITOM modules (e.g., Discovery, Service Mapping) and integration points. Excellent analytical and problem-solving skills, with keen attention to detail and data accuracy. Ability to communicate technical concepts to both technical and non-technical audiences. Experience partnering with IT, Security, and Service Management teams to deliver business value through CMDB insights and capabilities. Basic scripting or workflow automation skills (JavaScript, Flow Designer, or similar), a plus but not required. Location: 100% remote with the preference of EST or CST. What you can expect from us: Base annual salary target: $90000 to $100000 (yes, we do have flexibility if needed) Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-REMOTE