Customer Specialist - Work from Home ($18.50 per hour plus Bonus)
Work from home job in Warwick, RI
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Remote Finance Director - AI Trainer ($50-$60/hour)
Work from home job in Pawtucket, RI
We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning.
Benefits:
● This is a full-time or part-time REMOTE position
● You'll be able to choose which projects you want to work on
● You can work on your own schedule
● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work
Responsibilities:
● Give AI chatbots diverse and complex problems and evaluate their outputs
● Evaluate the quality produced by AI models for correctness and performance
Qualifications:
● Fluency in English (native or bilingual level)
● Detail-oriented
● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management
● A current, in progress, or completed Masters and/or PhD is is preferred but not required
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
TurboTax Remote Client Support Specialist
Work from home job in East Providence, RI
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Remote Investment Analyst - AI Trainer ($50-$60/hour)
Work from home job in Fall River, MA
We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning.
Benefits:
● This is a full-time or part-time REMOTE position
● You'll be able to choose which projects you want to work on
● You can work on your own schedule
● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work
Responsibilities:
● Give AI chatbots diverse and complex problems and evaluate their outputs
● Evaluate the quality produced by AI models for correctness and performance
Qualifications:
● Fluency in English (native or bilingual level)
● Detail-oriented
● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management
● A current, in progress, or completed Masters and/or PhD is is preferred but not required
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
Work from Home - Need Extra Cash?
Work from home job in Cranston, RI
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
Remote Part-Time Content Editor
Work from home job in Providence, RI
Earn up to $16 USD/hourly and work remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.
Evaluate AI outputs by reviewing and ranking responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Have
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
TurboTax Online Customer Support Agent
Work from home job in Providence, RI
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Remote Financial Manager - AI Trainer ($150 per hour)
Work from home job in Providence, RI
Mercor is recruiting U.S./UK/Canada/Europe/Singapore/Dubai/Australia-based **Investment Banking or Private Equity Experts** for a research project with a leading foundational model AI lab.
You are a good fit if you: - Have **at least 2 years of experience** working at top firms in investment banking or private equity with deal experience (academic experience does not count, must be on desk) Here are more details about the role: - The work is **fully asynchronous** and can be done around your schedule - You will be **building financial models** from scratch that would be reflective of what you did on desk - You must be able to commit **at least 20 hours per week** for this role - This contract is till end of February (with the possibility of extension) - Successful contributions increase the odds that you are selected on future projects with Mercor - The vetting process involves: - ~10 minute behavioral interview asking about previous deals you've worked on - Technical assessment ( < 30 minutes) evaluating financial expertise With respect to pay and legal status: - **This role will pay $150/hour** - We will pay you out at the end of each week via Stripe Connect based on the number of hours you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates** Limited time referral bonus: - **$1,000 referral bonus** for anyone you refer between December 11th and December 14th that passes the work trial and works at least 10 hours on the project - After that, the referral bonus will go back to $500
Babysitter Needed for my Children
Work from home job in Pawtucket, RI
As our daughter approaches the age of 2, we'd like more structured care for her with some additional help. Currently we work from home with her but want a situation where she can have more individualized attention.RequiredPreferredJob Industries
Other
Housing Rehabilitation Specialist
Work from home job in East Providence, RI
Job Description
City of East Providence Employment Opportunity
Housing Rehabilitation Specialist
Salary: $54,600 (plus benefits) Non-union - Grant Funded
Summary: Under the Supervision of the Community Development Coordinator, the Housing Rehabilitation Specialist manages projects of the Home Improvement Program (HIP). This is a non-certified, grant-funded position that that is subject to review on a yearly basis and subject to discontinuation based on funding.
Duties and Responsibilities:
Reviews Home Improvement Program applications.
Inspects eligible applicant properties.
Writes detailed work specifications based on home inspections.
Facilitates the bidding process.
Inspects renovation work in progress and at completion.
Reports information to relevant agencies.
Related duties as required.
Preferred Skills, Knowledge, and Experience:
Experience in the building and construction industry.
Experience in lead abatement.
Knowledge of all aspects and phases of residential renovation.
Knowledge of building regulations, codes, and practices.
Knowledge of health and safety regulations, codes, and practices.
Ability to work cooperatively with contractors and members of the public.
Experience using industry-specific software applications and platforms.
Ability to communicate effectively orally and in writing.
Minimum Requirements:
Graduation from high school.
Current Rhode Island Construction Supervisors License.
Training in practices of the construction trade.
5 years of experience in the construction trade.
Lead Inspector (LIT) License (preferred)
A valid driver's license.
Examination Weight: Oral 100%
Application Procedure: Apply on the City of East Providence Employment site on ADP Workforce Now. ************************
Application Deadline: Friday, December 19, 2025
At the City of East Providence we celebrate the diversity of our citizenry, and are proud to encourage inclusiveness in our workforce. We do not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.
ADA/AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
Posted December 4, 2025
HVAC FIRE PROTECTION PLUMBING DESIGN ENGINEERS
Work from home job in Taunton, MA
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
HVAC MECHANICAL DESIGN ENGINEER
C. A. Crowley Engineering, Inc., established in 1973, is a multi-disciplined engineering firm, providing complete and integrated mechanical engineering services to public and private clients. We offer a single source of professional engineering and technical support services in the areas of plumbing, fire protection, heating, ventilating and air conditioning facilities engineering. We are located south of Boston easily accessible by routes 495 and 24.
Multiple positions exist for an experienced Mechanical Engineer and Mechanical Designer for the design of HVAC, Plumbing and Fire Protection systems. The ideal candidate will have a minimum of 5 years experience in commercial, industrial, residential and educational projects.
General Requirements:
Experience in the design of HVAC and/or Plumbing and Fire Protection systems for both public and private, renovation and new construction projects.
Ability to perform heat gain/loss calculations for residential and commercial applications using calculation software such as Trace.
Ability to design, size, and layout piping and ductwork systems.
Experience with AutoCAD and Revit is required.
Ability to interact and communicate professionally with clients, contractors and members of the design team.
C. A. Crowley Engineering, Inc. offers excellent salary commensurate with experience, liberal benefits package, 4-1/2 day work week, flex time, and hybrid work policy.
Equal Opportunity Employer
Flexible work from home options available.
Sr Coordinator, Individualized Care
Work from home job in Providence, RI
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**_Responsibilities_**
+ Investigate and resolve patient/physician inquiries and concerns in a timely manner
+ Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate
+ Proactive follow-up with various contacts to ensure patient access to therapy
+ Demonstrate superior customer support talents
+ Prioritize multiple, concurrent assignments and work with a sense of urgency
+ Must communicate clearly and effectively in both a written and verbal format
+ Must demonstrate a superior willingness to help external and internal customers
+ Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable)
+ Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry
+ Must self-audit intake activities to ensure accuracy and efficiency for the program
+ Make outbound calls to patient and/or provider to discuss any missing information as applicable
+ Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance
+ Documentation must be clear and accurate and stored in the appropriate sections of the database
+ Must track any payer/plan issues and report any changes, updates, or trends to management
+ Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client
+ Ability to effectively mediate situations in which parties are in disagreement to facilitate a positive outcome
+ Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties
+ Support team with call overflow and intake when needed
+ Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner.
**_Qualifications_**
+ 3-6 years of experience, preferred
+ High School Diploma, GED or technical certification in related field or equivalent experience preferred
**_What is expected of you and others at this level_**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
+ Works independently within established procedures; may receive general guidance on new assignments
+ May provide general guidance or technical assistance to less experienced team members
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required.
This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable** . Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $21.50 per hour - $30.70 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/24/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Remote Freelance Copywriter
Work from home job in Pawtucket, RI
Earn up to $16 USD/hourly and work remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.
Evaluate AI outputs by reviewing and ranking responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Have
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Online Trip Consultant
Work from home job in Attleboro, MA
About Us We are a professional travel services company dedicated to creating personalized, seamless, and memorable journeys. From weekend getaways to corporate trips, we help clients plan every detail of their travel experience with care and expertise all conveniently online.
Position Overview
We are seeking a detail-oriented and client-focused Online Trip Consultant to join our team. In this role, you will consult with clients virtually, provide customized travel recommendations, and manage bookings to ensure smooth and stress-free experiences. The ideal candidate enjoys working online, has strong organizational skills, and is passionate about helping others explore the world.
Key Responsibilities
Communicate with clients online to understand their travel preferences, needs, and budgets.
Research destinations, accommodations, transportation, and activities.
Book and confirm travel arrangements with accuracy.
Create customized itineraries tailored to client requests.
Provide ongoing client support before, during, and after travel.
Stay informed on travel industry trends, policies, and promotions.
Qualifications
Experience in travel, hospitality, or customer service preferred.
Strong communication and interpersonal skills.
Excellent organizational and problem-solving abilities.
Comfortable working online and learning booking platforms.
Passion for travel and client satisfaction.
What We Offer
Flexible, remote work arrangements.
Training and professional development resources.
Supportive and collaborative team environment.
Growth opportunities in the travel industry.
Access to travel perks and industry discounts.
Flex Sales Fair Consultant - Work from Home
Work from home job in Providence, RI
Scholastic Book Fairs are wondrous in-person experiences that empower kids to discover books for themselves. Taking place in schools and rooted in Scholastic's greater mission to use the power of books for the betterment of all kids, Fairs bring entire communities together.
At Scholastic Book Fairs, we bring "the best school day of the year" in 110,000 unique pop-up shops annually. Irresistibly defying expectations of how one must act in a library, Fairs raise over 200 million dollars in funds and resources for schools that host Fairs. And we're just getting started...
We're here to deliver an experience that inspires kids toward greatness. In everything we do, we are committed to ensuring every kid, parent, caregiver, teen/tween, book fair organizer, and Employee feels seen, respected, and welcome as part of the Scholastic Book Fairs family.
We are currently in search of Fair Consultants to help grow the Book Fair business. These full-time positions offer medical, dental and vision benefits, a Paid Time Off program that includes vacation, personal, and sick time, a generous 50% off discount on Scholastic merchandise, 401k with a company match, and summers off.
In additions to the base rate, Scholastic offers a Sales Compensation program which includes the opportunity to earn seasonal and annual incentives.
Base Hourly Range:
$22.00 to $26.00
Qualified candidate will be able to achieve budgeted Fair Counts, net revenue and overall sales program goals in assigned territory through effective execution of the sales and servicing methods of the company. They will support our mission to encourage reading and promote lifelong learning and demonstrate our values of caring and respect for all people.
Summary: Flex Fair Consultant is responsible for maximizing Book Fair penetration by effectively prospecting new schools and by building strong customer relationships to maintain Fair rebooking rates. Sharp planning skills will minimize cancellations and optimize event schedules, ensuring smooth operations and maximized profits. Ultimately, you'll be a passionate advocate for reading, igniting a love for books within every school you serve. This role does not have an assigned area but will support the territory pod as a whole until an opening becomes available.
JOB RESPONSIBILITIES
Revenue Growth:
+ Develop and execute strategic sales plans to achieve revenue targets and maximize sales opportunities within the assigned territory.
+ Identify new business opportunities and cultivate relationships with prospective customers to expand market presence and drive sales growth.
Customer Account Maintenance and Growth:
+ Build and maintain strong relationships with existing customers to understand their needs, preferences, and challenges.
+ Proactively engage with customers to identify upsell and cross-sell opportunities and drive incremental revenue from existing accounts.
Relationship Building:
+ Establish and nurture relationships with key stakeholders, decision-makers, and influencers within customer organizations.
+ Act as a trusted advisor to customers, providing expert guidance, product recommendations, and solutions to meet their business objectives.
Territory Management:
+ Effectively manage territory activities, including prospecting, lead generation, pipeline management, and sales forecasting.
+ Utilize CRM systems and sales tools to track customer interactions, manage sales pipelines, and optimize territory performance.
Market Intelligence:
+ Stay informed about industry trends, market dynamics, competitor activities, and customer needs to identify opportunities and mitigate risks.
+ Gather and analyze customer feedback and market data to inform sales strategies and product development initiatives.
**Qualifications**
Knowledge, Skills, and Abilities:
Sales Acumen:
+ Understanding of sales techniques, negotiation skills, and closing strategies.
+ Knowledge of industry trends, market dynamics, and competitive landscape.
Customer Relationship Management:
+ Ability to build and maintain strong relationships with customers.
+ Skill in identifying customer needs and presenting solutions effectively.
Communication Skills:
+ Excellent verbal and written communication skills including presentation and telephone skills with an aptitude for customer relationship building.
+ Ability to convey complex information in a clear and concise manner.
Time Management and Organization:
+ Strong time management skills and ability to prioritize tasks effectively.
+ Capacity to manage multiple priorities and meet deadlines in a fast-paced environment.
+ Ability to execute a vision, manage multiple priorities, and achieve results.
Additional Skills
+ Proficiency with MS Office software, SalesForce/CRM technology and telecommuting software such as Zoom, WebEx, Microsoft Teams or Google Meet.
+ Outstanding interpersonal skills with peers, superiors (cross functional and throughout the organization) and customers.
+ Ensure adherence to all local, state, and federal laws, including but not limited to OSHA, DOT, and EEOC.
Experience:
+ Minimum of two (2) years of proven successful sales experience in telephone sales, personal selling, and customer service.
+ Proven track record of success in sales, with a focus on revenue growth and customer relationship management.
Education:
+ Bachelor's degree or equivalent relevant experience in Business Administration, Management, Marketing, or related field.
**Time Type:**
Full time
**Job Type:**
Regular Seasonal
**Job Family Group:**
Sales
**Location Region/State:**
Florida
**EEO Statement:**
Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.
EEO is the Law Poster (**********************************************************************************************
EEO Scholastic Policy Statement
Pay Transparency Provision (*********************************************************************************
Scholastic Corporation (NASDAQ: SCHL) is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online. True to its mission of 97 years to encourage the personal and intellectual growth of all children beginning with literacy, the Company has earned a reputation as a trusted partner to educators and families. Learn more at: ******************
We're always looking for talented people to join Scholastic in instilling a love of reading and lifelong learning in children. At Scholastic, our benefit plans have been designed to be in line with market conditions and employee needs. Our plans provide flexibility and allow individuals a broad range of choices that can be tailored to meet each employee's needs. Scholastic is an Equal Opportunity Employer.
Linux Unix Systems Administrator
Work from home job in Providence, RI
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
As the Linux/Unix Systems Administrator, you will be responsible for managing and maintaining the Voice Core Engineering and Test Teams' Linux and Unix-based systems. Your primary focus will be on ensuring the stability, security, and performance of these systems to support the Team. You'll provide technical expertise in Linux/Unix systems administration, Oracle SQL and PostgreSQL database management, scripting automation, and system performance optimization. A strong emphasis is placed on cloud-readiness and infrastructure configuration to support scalable services. Undertakes multiple highly complex Voice Core Engineering and Test projects and may require coordination across multiple business units. Understands that projects have defined timelines and missed dates impact performance.
Voice Core Engineering and Test Team contributes to the overall strategic engineering and test vision, analyzes test requirements, provides test solutions, and supports deployment into production as needed for assigned projects.
**Location**
This position is Work From Home from any US-based location.
**US Citizenship or Permanent Residency/Green Card is required for consideration.**
**The Main Responsibilities**
**Admin Responsibilities:**
**System Management:** Install, configure, and maintain Linux/Unix servers and related hardware. Ensure systems are running efficiently and securely.
**Database Management:** Expertise in Oracle SQL and PostgreSQL database management including the ability to analyze database performance and provide recommendations to improve database performance.
**Automation and Scripting:** Develop and maintain scripts to automate routine tasks and improve system efficiency. Utilize tools such as shell scripting, Python, or Ansible for automation.
**Troubleshooting and Support:** Provide technical support and troubleshooting for Linux/Unix systems and applications. Resolve system-related issues and work with other IT teams to address complex problems.
**Team Responsibilities:**
As you integrate into the Team, you will begin to learn and participate in these team responsibilities:
+ Virtualization and cloud computing solutions
+ Implementation of innovative technologies, processes, and tools within voice environments
+ Deploy and support voice technologies in large-scale network environments
+ Application of network security, server operating systems, virtualization, and open-source platforms
+ Manage voice test platforms, ensuring robust simulation and validation environments
+ Develop comprehensive test plans to assess system scalability, performance, redundancy, and maintainability
+ Collaborate on long-term voice platform and service strategy
+ Analyze complex test data and functional outcomes to drive quality assurance in diverse, real-world conditions
**What We Look For in a Candidate**
**Education:**
+ Bachelor's degree in Engineering, Computer Science, or a related technical discipline (or equivalent combination of education and experience)
**Experience:**
+ 5+ years of Linux/Unix experience in a large-scale enterprise environment. Solid grasp of Linux/Unix system administration and performance optimization
+ Strong foundation in automation scripting (e.g., Python, Shell, Perl) for performance tuning and system
+ In-depth knowledge of Oracle SQL and PostgreSQL database management
+ Cloud computing solutions such as public providers AWS, Google Cloud and Microsoft Azure, as well as private environments like VMWare
+ Skilled in troubleshooting and proactive problem resolution across diverse environments
+ Capable of managing multiple concurrent projects with shifting priorities
+ Highly professional, detail-oriented, and self-motivated with the flexibility to work nights, weekends, or non-standard shifts to meet critical deadlines.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
**Location Based Pay Ranges:**
**$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.**
**$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.**
**$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.**
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-JS1
Requisition #: 340705
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Remote Out of Office Position / Data Entry
Work from home job in North Kingstown, RI
This gig is perfect for those looking for temporary, remote, part-time work. The hours are flexible and no previous experience is needed. Participants will have the option to choose particular studies based on their ability to participate either online, in person or over the telephone.
Participants are needed on a wide range of topics such as:
Health Issues (Research for cures and new medications to treat ailments)
Consumer Products (Your experience with consumer products)
Shopping (Shopping experiences)
Internet Usage (How you use the internet)
Vehicles (recreational vehicles and automobiles)
Employment (Various types of jobs or career fields)
Food & Beverages (the consumption of various foods and beverages)
Entertainment (About TV, movies or video games)
Social Media (the use of different social media platforms)
Financial (Banking and investing)
Retirement (Planning what, when and how)
Gender (studies based on your gender)
Housing (Renters or Homeowners)
Compensation:
Up to $250+ (Per 1hr. Focus Group Study Session)
Up to $3000+ (Multi-Session Studies)
Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed if you choose to work from home.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are launched to the public.
Qualifications:
Speak and/or read English
Must be 18yrs old or older
Must have either a phone, computer or tablet with internet connection
Experience:
No prior study experience is required
Education:
Varies by study (GED or High School Diploma recommended but not necessary)
Application Steps
Follow the steps below to get started.
STEP 1: Apply
We accept all applications that meet the minimum requirements
STEP 2: Complete
Complete the optional steps for your best chance of acceptance to a paid study.
STEP 3: Verify
Some steps require an email verification in order to complete the study approval process.
STEP 4: Be Patient
Some studies require manual review to be sure you meet specific criteria before acceptance.
STEP 5: Earn
Upon successful completion of the research study your compensation will be issued via a Check, Paypal, Visa gift card or other form of compensation.RequiredPreferredJob Industries
Other
Rotating Machinery Mechanical Design Engineer
Work from home job in Providence, RI
Intergalactic now a part of Unison , a GE Aerospace Company, is a team of engineers, technologists, designers, mathematicians, and problem solvers committed to a singular idea: reviving the no-boundaries mentality in aerospace. We are a team of the nation's best, regardless of where we live.
The Rotating Machinery Mechanical Design Engineer is key in coordinating the resources and activities required to support new designs, design reviews, detailed analysis, and work instructions to produce top of the line quality
products that meet customer requirements.
**Job Description**
**Roles and Responsibilities**
+ Own design activities through life of development programs (from concept through detail design to production release).
+ Develop CAD 3D models and associated drawings and other documentation.
+ Design high speed rotating assemblies including shafts, housings, bearing cooling flow paths, seals, etc.
+ Support high speed bearing selection and design.
+ Support strategic new business opportunities and IR&D efforts including rapid iterations to at least a preliminary machine cross section
+ Support structural analysis team in generating deliverables such as rotor dynamics analysis and containment analysis.
+ Work closely with the Systems Engineer, performance engineers, aerodynamicists, structural engineers, and program team to ensure designs meet technical and program requirements.
+ Develop and maintain standard engineering methods and tools used to develop new designs.
+ Manage the development and implementation of new designs through design analysis, risk mitigation, review of safety factors & stack-ups, reliability tools, schedules, and design reviews.
+ Verify designs have adequate Safety Factors prior to releasing to production. Work with customer/ redesign if required to obtain producible designs.
+ Collaborate closely with customers to ensure product performance and integration into end platform.
+ Review and approve documentation for transition from prototype to production.
+ Provide engineering support to trouble shoot and diagnose non-performing product.
+ When assigned, oversee the failure analysis process providing support and final review of all reports.
**Required Qualifications**
+ Bachelor's Degree in Mechanical Engineering or related technical field
+ **Must have a minimum 5 years** **experience in the mechanical layout and design of high-speed turbomachinery (speed greater than 30,000 RPM) for aerospace applications including axial fans, centrifugal blowers, centrifugal and/or mixed flow compressors, and radial inflow and axial turbines. Plus experience with designing internal machine gas paths and seals for motor and bearing cooling**
+ Willingness to travel up to 10%
**Desired Characteristics**
+ Minimum 1 year of CAD experience (preferably in SolidWorks and/or NX)
+ Experience with PDM Vault and / or Teamcenter
+ Experience with Engineering Drawings utilizing GD&T
+ Working knowledge of key aerospace technical disciplines including mechanical design, materials, modeling/documentation, structural analysis, thermal fluid sciences, electrical systems, system controls, embedded controls, development testing and analysis, qualification analysis and testing
+ Understanding of aerospace requirements management methodologies and processes - traceability, verification, and validation.
+ Functional understanding of major aircraft systems: environmental control systems, powerplant, electrical, hydraulics, controls, avionics, power generation, and structures
GE Aerospace will not sponsor individuals for employment visas, now or in the future, for this job opening.
Reasonable accommodations will be made to enable individuals with disabilities to perform the following essential functions.
The base pay range for this position is $120,000.00 - 190,000.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on July 20, 2025.
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
\#LI-RS1
_This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** Yes
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Endpoint Vulnerability Management Subject-Matter Expert/Technical Lead
Work from home job in Providence, RI
GovCIO is currently hiring for Endpoint Vulnerability Management Subject-Matter Expert/Technical Lead for our NIH Proposal. The Technical Lead will support our client's contract needs. This position is located within the United States and will be a fully remote position.
**Responsibilities**
+ Operating endpoint vulnerability assessment tools, agent- and network-based scanning, and analyzing and interpreting results
+ SIEM-integration of vulnerability management use cases
+ Complete content development (e.g., manual and automated reporting, dashboards, alerts), for use cases such as systemic issue identification, root cause analysis, vulnerability analysis, remediation status, and regulation and compulsory directive compliance securing mall environments below:
+ cloud IaaS and containerized environments
+ mobile platforms
+ database platforms
+ Windows and mac OS operating systems
+ Linux, and Unix operating systems such as Red Hat Enterprise Linux, Oracle Enterprise Linux, and Solaris
+ federal business systems that support functions such as financial management, budget, procurement, travel, property, HR/payroll, and data warehousing
+ clinical and/or scientific instrumentation
**Qualifications**
Bachelor's with 15+ years (or commensurate experience)
Required Skills and Experience
+ Experience performing endpoint vulnerability management functions possess demonstrable credentials to reflect knowledge, skills, and experience
Clearance Required:Must be able to acquire and maintain NIH/HHS Public Trust
Preferred Skills and Experience
+ OT (Operational Technology) threat detection experience is preferred
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $144,000.00 - USD $180,000.00 /Yr.
Submit a referral to this job (***************************************************************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-6978_
**Category** _Cyber Security Services_
**Position Type** _Full-Time_
Operations Director, Regional Campus
Work from home job in Attleboro, MA
In collaboration with the Senior Director of Network Operations, site Medical Director and Nurse Director, the Operations Director will oversee daily operations that support the delivery of care to hematology/oncology patients and families in a safe, efficient and effective manner while creating an environment that fosters and promotes compassion, respect, sensitivity, confidentiality, and expert-based patient care delivery. The Operations Director will formulate and implement a plan for goals for the site and participate in the Quality Assessment and Improvement Program. He/She will work closely with DFCI, and affiliate hospital leadership to establish non-clinical policies and procedures and ensure compliance of all policies and procedures in the conduct of business. Will work with DFCI-Longwood and affiliate hospital leaders to oversee service-level agreements, manage administrative affairs related to the development of new as well as existing programs and collect, provide and present operational, financial and personnel data as requested. The Operations Director will interact and collaborate with DFCI and affiliate hospital leadership on issues regarding financial reporting, sensitive and confidential information reporting and represent the site on Institutional business matters, committee assignments, task forces and focus groups.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
This position's work location is onsite (Attleboro, MA) with up to one day per week remote. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI).
**Strategy/Business Development:** Collaborate with the VP Network Operations, Senior Director, Network Operations, site Medical Director, and Nurse Director to create and manage a comprehensive business and marketing strategy, including physician outreach and the growth of referrals. Develop and implement annual goals for site operations; oversee the development and deployment of strategies and tactics to achieve goals. Establish and manage excellent working relationships with leaders of affiliate hospitals to enhance programs and services offered at each site. Work with affiliate hospitals to implement new services and programs, including second opinions, multidisciplinary clinics, telegenetics, and tumor boards. Collaborate with Marketing and Communications in planning new marketing initiatives or materials and outreach. Actively participate in strategic planning and operations improvement initiatives, in collaboration with site and senior leadership.
**Administration/Operations:** Direct the development and deployment of strategies and tactics to achieve goals for clinical operations, in collaboration with department/site leadership. Develop benchmarks, establish, and maintain reporting systems and formats for tracking purposes. Hire and onboard all new physicians and APPs, overseeing all credentialing and training. Hold regular provider, administrative and all staff meetings in collaboration with the Medical and Nurse Director. Collaborate with key physician leaders to develop site-specific growth plans. Ensure constant readiness for all regulatory agency reviews, including but not limited to the Joint Commission and the Department of Public Health. Monitor scheduling reports, identify gaps, and resolve issues with patient scheduling; recommend improvements to scheduling templates, as necessary. Serve as de facto Administrator on Call for the practice
**Clinic/Patient Facing Floor Operations and Scheduling:** Oversee workflow development and identify opportunities for improvement of daily operations and patient flow. Ensure day-to-day patient scheduling is done accurately and optimizes provider's clinic and infusion schedules. Work with unit co-leaders to ensure that staffing levels and resource allocation are appropriate. Ensure timely alerts to appropriate departments for problems relating to the efficient operation of the unit. Serve as the expert and super user for all IS systems. Oversee back-end management of the RTLS system (i.e., badge management) where applicable. Maximize floor visibility and availability for resolution of daily operational issues. Execute onboarding and staffing process for all administrative staff, ensuring appropriate training for clinic staff, in compliance with DFCI and regulatory standards. Oversee patient and provider flow in exam, coordinate with nursing leadership for patient flow in infusion. Determine bottlenecks in patient flow and implement processes to streamline. Recommend standards/processes that effectively and efficiently allocate resources and facilitate coordination of patient flow on the clinical floor, including resolution of day-to-day operational issues in collaboration with medical director and nurse director. Set processes and policies for exam room allocation as appropriate.
**Financial:** Prepare and monitor operating budgets, serving as cost center/budget manager for all site cost centers. Identify and develop capital requests. Monitor and report revenue, volume, expenses, and RVUs consistent with DFCI Institute-wide methodology, including developing and preparing reports and analyses as needed. Monitor OT and staffing levels in close collaboration with the Managers and Nurse Director. Provide ongoing variance analysis of activities and develop improvement plans, as necessary.
**Quality Improvement:** Continuously seek opportunities for process and quality improvement. Provide oversight on quality initiatives and certifications, patient satisfaction surveys. Educate and train staff in quality and process improvement approaches and tools. Participate in initiatives to improve the quality of patient care. Serve as a team member in analyzing and/or implementing changes within the unit to enhance operational performance, workflow, efficiency, and inter-departmental activities. Routinely review patient feedback with site leadership and adjust processes as appropriate.
**Supervise staff:** Hire and develop team members with the capabilities to achieve organizational goals. Define and communicate clear expectations, provide regular constructive feedback, and evaluate performance against objectives. Oversee team's compliance with organizational policies and procedures. Monitor work for efficiency, effectiveness, and quality. Mentor and coach staff, facilitating training opportunities and supporting career growth. Work with senior management and Human Resources to address performance issues, as appropriate. Promote and foster a healthy and productive work environment within the team and with groups across the Institute.
+ Bachelors Degree required, Master's Degree preferred.
+ 8 years of experience in a hospital clinic or oncology medical office setting.
+ At least 5 years of progressively responsible ambulatory care management (or similar clinical care) experience.
+ Previous experience managing staff.
**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**
+ Excellent written and verbal communication and interpersonal skills to effectively collaborate with staff, patients, and external partners.
+ Strong understanding of healthcare operations, including budgeting, policy development, and regulatory compliance.
+ Strong leadership and management skills, with the ability to manage multiple practices and affiliations with hospitals.
+ Demonstrated abilities in leadership and management, critical thinking, problem-solving, and decision-making.
+ Demonstrated excellent organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously.
+ Proficient in computer applications (e.g., MS Office, etc.).
+ Strong financial acumen and proven ability to work with budgets, financial, volume, and variance reports.
+ Excellent customer service and conflict resolution skills.
**Pay Transparency Statement**
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)
115,200-145,400
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEOC Poster**