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Top 50 POS Associate Skills

Below we've compiled a list of the most important skills for a POS Associate. We ranked the top skills based on the percentage of POS Associate resumes they appeared on. For example, 17.7% of POS Associate resumes contained New Merchandise as a skill. Let's find out what skills a POS Associate actually needs in order to be successful in the workplace.

These are the most important skills for a POS Associate:

1. New Merchandise

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high Demand
Here's how New Merchandise is used in POS Associate jobs:
  • Processed sales using the POS software, assisted with receiving and distributing new merchandise, aided in merchandise recovery.
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.

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2. Kohl

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high Demand
Here's how Kohl is used in POS Associate jobs:
  • Solicited and activated Kohl's Charge applications
  • Contributed to meeting the store s quota of the Kohl s charge card offered to customers
  • Processed credit applications for customers and explained benefits of having a Kohl's charge.
  • Implemented the Kohl's service goal with every customer, providing superior customer service.
  • Worked as a cashier, but also sold Kohl's credit cards to customers.
  • Worked as a team to reach goal for Kohl s credit card applications.
  • Helped to solicit credit card openings of a Kohl's Charge.
  • Provided excellent customer service utilizing Kohl's G.R.E.A.T.
  • Sell Kohl s credit line to customers.
  • Solicited, opened and activated Kohl's Charge applications Solicited e-mail addresses from customers
  • Cash out clients and the end of visit * Solicit applications for Kohl's credit
  • Let the guest know about the benefits of a Kohls Charge Card.
  • Enlisted customers in Kohls Charge credit cards and rewards accounts.
  • Worked for two different Kohls stores.
  • Greet, Credit, E-mail, Ask about survey and Thank the guest for choosing Kohls.
  • Helped customers find product throughout the store Restocking and merchandising Showing customers the benefits of a Kohl's Charge card
  • Push sales for Kohl's Department Stores Solicit credit for Kohl's Credit Center Campus Activities & Leadership Roles
  • Performed cash handling Customer service in different ways Help customer to open Kohl's charge card
  • reason for leaving: At the particular Kohls I was established at.
  • EXPERIENCE POS ASSOCIATE, KOHL'S; WESTERVILLE, OH - APRIL 2016-PRESENT Answered questions regarding the store and its merchandise.

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3. Sales Floor

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high Demand
Here's how Sales Floor is used in POS Associate jobs:
  • Maintain fitting room cleanliness, store recovery, restocking sales floor and maintain clean work environment.
  • Unload, process, and stock all incoming freight to the sales floor and stockroom areas.
  • Cash register, selling customers Kohl's credit cards, assisting customers on sales floor.
  • Prepare sales floor for following day by fold down and clean up of area.
  • Removed clothing from the dressing rooms and returned them to the sales floor.
  • Unload and merchandise items from truck to be placed on sales floor.
  • Assist customers in locating merchandise and recover merchandise to sales floor.
  • Performed other assigned duties (assisting in sales floor).
  • Assisted on sales floor as needed to maintain service standards.
  • Assisted sales floor staff and other departments as needed.
  • Assist with sales floor operations and POS relations.
  • Worked point of sale and sales floor.
  • Cashier and sales floor, customer service
  • Provide assistance on the sales floor.
  • Provided customer service on sales floor and POS registers Maintained cleanliness and processed incoming merchandise
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits Worked on sales floor assisting customers
  • Welcomed customers and provided quality customer service and assistance on the sales floor to ensure a positive shopping experience.
  • Perform all cashier operations Help with cleaning the registers and making sure the sales floor is clean.
  • Identify and communicate merchandising and sales floor operational opportunities to Supervisor, Area, or MOD.
  • Worked At The Cash Register , Organized The Sales Floor .

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4. Customer Service

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high Demand
Here's how Customer Service is used in POS Associate jobs:
  • Greeted customers and provided customer service at the register and processed credit applications.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Provided exceptional customer service to patrons in retail environment.
  • Utilize excellent customer service skills to achieve customer satisfaction.
  • Provided customer service at the checkout point, sold credit cards, and offered help on locating items
  • Provide customer service, organize backroom merchandise, and provide service as POS when called upon
  • Provide excellent customer service is also a major part of my job.
  • Provide customer service and work to achieve store credit goals
  • Provide friendly and speedy checkout and customer service.
  • Provided high level of customer service and satisfaction.
  • Cash Handling Customer Service Inventory Stock Associate
  • Promoted from Temporary to Permanent Handle all aspects of sales including customer service issues Organize and maintain professional lay-out of store
  • Job Responsibilities: Merchandising &pricing, cashier, customer service Seasonal position
  • Sell credit cards Check out customers Fold clothes Trained in cash office and customer service
  • check out guests at register - cash handling - excellent customer service

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5. Greeting Customers

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high Demand
Here's how Greeting Customers is used in POS Associate jobs:
  • Provided outstanding customer service while working on sales floors, greeting customers and going above and beyond expectations for unsatisfied customers.
  • Cashier - Responsible for greeting customers and processing customers' purchases accurately and efficiently at the Point-of-Sale (POS).
  • Provide assistance on the sales floor by greeting customers, providing them with merchandise information or answering questions.
  • Cash Handling- Greeting customers- Keep register neat and put away go backs- Try and sell as many credits as I can
  • register, unloading trucks, stocking clothes, greeting customers, customer service.
  • Ring up purchases Greeting customers Answering questions, assisting with credit card sign ups and payments Arranging merchandise
  • Cashier Count down registers Assisted customers Folding clothes Greeting customers

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6. Charge Card

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high Demand
Here's how Charge Card is used in POS Associate jobs:
  • Greet customers and inform them of our customer service surveys, money saved and discounts for Kohl's charge card customers.
  • Shared store promotions and coupons with each customer and promoted the benefits of signing up for a Kohl's charge card.
  • Provide excellent customer service, maintain balanced drawer, handling of charge card payments and change order requests.
  • Educate new customers on Kohl's Charge Card program, and assist in the credit application process.
  • Up sell and process opening Kohl's charge card to receive 15% off discount.
  • Offer customers the opportunity to apply for a Kohl s Charge Card.
  • Solicit and open Kohl's charge card and solicit email registration.
  • Required to achieve daily charge card and rewards enrollment goals.
  • Improved sales experience getting customers to apply for charge cards.
  • Carry out customer transactions and sell Kohl's Charge card
  • Helped customers make payments to their charge card.
  • Solicited Kohl's charge card and promotions.
  • Generated over 70 Kohl's Charge Card member over the course of 2 months; ranked in the top three.
  • Asked about Kohl's charge card.
  • Greet customers Process payments for purchases and Kohl s Charge cards.
  • worked the register, cleaned departments, stocked shelves, #1 for weeks at getting kohls charge card.
  • Solicit and open Kohls charge card applications to all customers in a timely manner.
  • Completed sales transactions utilizing a cash register * Solicited Kohl's charge cards to customers Activities/Honors Purdue University:
  • Provide great customer service Cashier and bagging Handling customer payments and exchanges Offer Kohl s charge card

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7. Even Exchanges

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high Demand
Here's how Even Exchanges is used in POS Associate jobs:
  • Greeted customers and processed customers' purchases/even exchanges accurately and efficiently at the point-of-sale.
  • Follow Company policies and procedures in handling void transactions, even exchanges, over and short situations, etc.
  • Assisted customers with even exchanges; assisting with recovery in departments, and assisting on sales floor when needed.
  • Process even exchanges, post-sale adjustments, returns, payments on charge card and quick credit applications.
  • Cash out customers, handle money, process even exchanges, provide excellent customer service.
  • Performed even exchanges; handled cash, credit cards, gift cards & checks.
  • Greeted customers and processed purchases and even exchanges at store checkout registers.
  • Register, even exchanges, and assist customers with questions.
  • Perform even exchanges and price adjustments.
  • Assist customers with even exchanges.
  • Handled returns and even exchanges.
  • Opened and closed the registers and counted out the register drawers Handled void transactions and even exchanges according to company policy.
  • Price changes, even exchanges,Put away/stock up merchandise on the sales floors in misses & juniors.
  • Process any even exchanges and make sure every cistomer had a great shopping experience.
  • cash register even exchanges credit applications shipment putting out merchandise customer service

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8. Processing Customers

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9. Company Standards

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high Demand
Here's how Company Standards is used in POS Associate jobs:
  • Solicit, open and activate Kohl's Charge applications in accordance with company standards.
  • Solicit customers to apply for Kohl's Charge; open accounts per Company standards.
  • Solicited, opened and activated Kohl's Charge while meeting company standards.
  • Maintain a clean and organized station to meet or exceed company standards.
  • Assisted in the execution of merchandizing and operational function to company standards.
  • Maintain company standards for quality customer service Balanced monetary transactions for customers Organized register area, work space and all retail areas

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10. Monetary Transactions

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Here's how Monetary Transactions is used in POS Associate jobs:
  • Greeted customers, handled monetary transactions, folded clothes, maintained a clean work environment
  • Performed monetary transactions using POS system Maintained clothing displays during non peak hours
  • Processed monetary transactions for POS transactions Assisted in training new cashiers.
  • Managed monetary transactions of purchases of ~$700 daily Operated computerized POS systems Provided attentive and understanding customer service
  • Provide customer service Handle monetary transactions Merchandising

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11. Department Recovery

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Here's how Department Recovery is used in POS Associate jobs:
  • Assist with department recovery and replenishment.
  • Provide excellent customer service, process customers' orders efficiently, assist with department recovery, resolve complaints, promote store initiatives
  • Assisted sales associates with department recovery and helped maintain the front end of the store.
  • Assisted with department recovery, take inventory and stock room organization.
  • cashier, payments, credits, survey, department recovery

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12. Stock Room

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high Demand
Here's how Stock Room is used in POS Associate jobs:
  • Restocked merchandise from the stock room and from trucks * Assisted customers with questions about products or about the store in general
  • Unload merchandise and organize items in stock room and front of store.
  • Support the preparation and taking of inventory and stock room organization.

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13. Store Credit Card

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high Demand
Here's how Store Credit Card is used in POS Associate jobs:
  • Operated a cash register, offered customers an application for the store credit card, and customer assistance.
  • Provide great customer service while ringing out customers purchases, solicit in-store credit cards and rewards programs.
  • Help customers check out process payment (cash, credit or debit cards, store credit cards)
  • Executed daily operations of soliciting store credit cards and offering pays to make payments on the card.
  • Access to electronic applications for opening in store credit cards and calling the provider for approval.
  • Enrolled customers in the reward program and signed them up for the store credit card.
  • Offered store credit cards to customers and enrollment of reward program.
  • Solicit store credit card enrollments and emphasize the rewarding benefits.
  • Suggested store credit card and email service to customers.
  • Solicit store credit cards daily to meet quotas.
  • Solicit store credit card and rewards card.
  • Request for email and store credit card.
  • Informed customers about the store credit card.
  • greet customers, cash customers out, assist in helping on sales floor, solicit store credit cards
  • Performed cash transactions Routinely exceeded goals and set store records for solicitation of store credit cards Received 2012 Credit Leader Award
  • Greeted customers; answered guest queries Efficiently processed transactions to ensure guest satisfaction Promoted store credit cards and loyalty program
  • Assisted customers in purchasing items Operated cash registers Solicited store credit cards Completed markdowns and visual updates
  • Count Money Deal with Register Help Customers Selling Store Credit Cards

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14. Credit Card Applications

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high Demand
Here's how Credit Card Applications is used in POS Associate jobs:
  • Perform money transactions and solicit credit card applications while providing friendly customer service.
  • Solicited credit card applications; informed customers of sales and promotions
  • Skilled and recognized for soliciting credit card applications
  • Cash handling -Answered multiple phone lines -Processed credit card applications and payments -Greeted customers -Assisted the customers in finding merchandise
  • Ask and apply customers for credit card applications.
  • Entrusted to drive credit card applications successfully.
  • Greeted guests, handled transactions, clean sales floor, operate pos systems, solicit credit card applications, etc
  • Sell Kohls credit card applications.
  • Processed customer purchases Processed credit card applications Processed credit card payments

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15. Front End

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Here's how Front End is used in POS Associate jobs:
  • Provide excellent customer service, cashier, answering phone calls, front end supervisor, maintain and oversee area.
  • Train new cashiers, supervise, oversee, and manage the front end associates.
  • Keep the front end of cash wrap clean and presentable.
  • cleaned the front end and made my personal work area well organized and kept my cash draw filled.
  • Worked POS System Maintained front end by cleaning and restocking merchandise Worked in Switchboard answering multiline phone system

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16. Credit Card Transactions

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Here's how Credit Card Transactions is used in POS Associate jobs:
  • Negotiated cash/credit card transactions for customer purchase.
  • Performed Point-of-Sale transactions including: cash, check, credit card transactions and credit account payments
  • Cash and credit card transactions, soliciting credit, assisting customers with questions.
  • Operated POS system to process cash, check and credit card transactions.
  • Operated a cash register for cash, check and credit card transactions.
  • Reconciled $5,000 in daily cash, debit and credit card transactions
  • Handled cash, checks, and credit card transactions.
  • Credit Card Transactions/Check Transactions Replenishing clothes, accessories, etc.

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17. Customer Questions

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Here's how Customer Questions is used in POS Associate jobs:
  • Resolve customer complaints/answer customer questions, and provide information on company procedures or policies.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Answered customer questions regarding merchandise.
  • Provide customer service by answering customer questions, and resolving any pricing or merchandise issues.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Answer customer questions, and provide information on procedures and policies.
  • Resolved customer questions on products and other requests.
  • Answer customer questions or concerns.
  • Handled customer questions and complaints.
  • Answer customer questions, greet customers as they enter the store.Maintain a clean work area.
  • Greet Customers Give customer support Resolve customer complaints Answer customer questions Data filing and payment processes Conduct customer reports and survey's

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18. Customer Complaints

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Here's how Customer Complaints is used in POS Associate jobs:
  • Greet customer and process items purchased Collect payment and resolve any customer complaints
  • Handle customer complaints and provide immediate resolution.
  • Inventory control, refunding, cash handling and distributing customer complaints to the designated areas.
  • Help solve customer complaints and credit issues.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Resolved customer complaints in a professional manner.
  • Demonstrated excellent customer service Handled customer complaints calmly and politely Operated cash drawer
  • Adhere to the "Yes We Can" policy and resolve customer complaints or requests; e.g.
  • Provided excellent customer service.Resolved customer complaints.Presented a clean and well-organized department.Ensured a happy, friendly and welcoming environment.

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19. Company Policies

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Here's how Company Policies is used in POS Associate jobs:
  • Followed company policies by utilizing equipment appropriately, organizing and maintaining appearance of store.
  • Followed company policies and procedures for successful customer check-out.
  • Followed company policies and procedures in handling guest transactions.

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20. Hanger Pick-Ups

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21. Proper Funds

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Here's how Proper Funds is used in POS Associate jobs:
  • Maintain proper funds in register and call for change or cash pick-ups as needed.
  • Maintained proper funds in cash drawer.
  • Greet all customers and associates Assist customers with purchases Open and close the register and count out register and maintain proper funds

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22. Phone Calls

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average Demand
Here's how Phone Calls is used in POS Associate jobs:
  • Answer Phone Calls (Customer inquiry, Complaints, Orders, etc) Assisted with product selection as needed.
  • Expected to receive phone calls, assist customers and associates outside the store.
  • Answer phone calls and take care of any product inquiries.
  • Answered incoming phone calls, transfers phone calls.
  • Answered and directed phone calls.
  • Answered incoming phone calls, transfer phone calls and uses paging system in a professional manner.
  • Answered customer telephone calls promptly and in an appropriate manner.

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23. Trash Pick-Up

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Here's how Trash Pick-Up is used in POS Associate jobs:
  • Contacted the support desk to assist with carry-outs, hanger pick-ups, trash pick-up, and othermore as needed.
  • Call for and assist with carryouts, hanger pick-ups, trash pick-up, and other assistance as needed.

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24. Current Sales

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average Demand
Here's how Current Sales is used in POS Associate jobs:
  • Promoted current sales and ongoing loyalty reward programs.
  • Maintain knowledge of current sales and promotions.

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25. Void Transactions

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26. Balance Sheet

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Here's how Balance Sheet is used in POS Associate jobs:
  • Record appropriate information on the balance sheet to prevent cash losses.

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27. Appropriate Information

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Here's how Appropriate Information is used in POS Associate jobs:
  • Provided accurate and appropriate information in response to customer inquiries.

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28. Credit Goals

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Here's how Credit Goals is used in POS Associate jobs:
  • Assist store to achieve credit goals by soliciting, processing and activating new Kohl's charge accounts.
  • Work as a team to meet weekly customer service goals and credit goals.
  • Worked independently and as part of a team to achieve credit goals.
  • Contribute to sales and credit goals for the day.
  • Process Purchases - Reach credit goals through credit cards and reward system - Assist customers with questions and problems
  • Make credit goals Train the new employees Assist the managers.

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29. Sales Prices

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Here's how Sales Prices is used in POS Associate jobs:
  • Computed sales prices, total purchases and receive and process cash or credit payment.
  • Computed sales prices, total purchases and processed payments.
  • Computed accurate sales prices for purchase transactions.
  • Stay current with sales prices.

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30. Room Recovery

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low Demand
Here's how Room Recovery is used in POS Associate jobs:
  • Assist with sales floor duties such as merchandise replenishment, fitting room recovery, and assisting customers on the sales floor.
  • Assisted with department recovery, fitting room recovery, housekeeping duties, preparation and taking of inventory and stock room organization.
  • Assisted with department recovery, fitting room recovery, folding, stocking, hanging, ticketing.
  • Assist with department recovery, fitting room recovery, and front end housekeeping duties.
  • Assist with price changes, recovery, sales floor and fitting room recovery.
  • Handled complaints with Assisted with department and fitting room recovery.
  • Assisted with department fitting room recovery.

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31. Automatic Debits

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low Demand
Here's how Automatic Debits is used in POS Associate jobs:
  • Received payment by cash, check, credit cards, vouchers, and automatic debits.

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32. Product Knowledge

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low Demand
Here's how Product Knowledge is used in POS Associate jobs:
  • Developed extensive product knowledge to assist customers in making informed purchasing decisions.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Shared product knowledge with customers while making personal recommendations.
  • Cash handling, fast-paced customer service, product knowledge, store closing, stocking and building displays, store closing
  • Assist customers with inquires, provide advice and product knowledge.
  • Learned, referenced and applied product knowledge information.
  • Assist in sales and expand on product knowledge.

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33. Fold Laundry

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34. People

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Here's how People is used in POS Associate jobs:
  • Acquire people skills by gaining a high amount of maturity and respect towards the customers and employees.
  • Received awards in all three award categories: Service, People, Credit.
  • Can easily make connections with various kinds of people.
  • Provided excellent customer service and checked people out in a timely fashion.

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35. Security Practices

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low Demand
Here's how Security Practices is used in POS Associate jobs:
  • Maintained knowledge of current promotions, policies regarding payments and exchanges, and security practices.

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36. Thanks Customers

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37. New Associates

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Here's how New Associates is used in POS Associate jobs:
  • Trained new associates in my department; facilitated the training of associates in other departments.
  • Mentored and trained 20+ new associates on POS tasks/responsibilities.
  • Aided my Kohl's team in processing returns, customer sales, and jewelry purchasesJewelry Key HoldersTrained new associates in register operations

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38. Rewards Cards

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Here's how Rewards Cards is used in POS Associate jobs:
  • Engage with customers during transactions, following a sales program with each customer offering rewards cards and credit cards.
  • Handle cash, took care of customers, as well as sinned customers up for our charge/rewards cards
  • Greet customer ,offer credit cards, rewards cards, make change, cleaning, put returns back.

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39. Positive Attitude

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Here's how Positive Attitude is used in POS Associate jobs:
  • Maintained a positive attitude to improve customer service.
  • Maintained a calm, professional, and positive attitude even during peak seasons or holidays.
  • Maintained positive attitude to make customer's shopping experiences memorable and pleasant.

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40. Process Merchandise Returns

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low Demand
Here's how Process Merchandise Returns is used in POS Associate jobs:
  • Process merchandise returns and exchanges.
  • Process merchandise returns or exchanges.
  • Process sales and payments Operate cash register Process merchandise returns and exchanges Greet customers

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41. Credit Sales

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low Demand
Here's how Credit Sales is used in POS Associate jobs:
  • Drive credit sales, zone designated areas, ensure great customer service, use POS system to drive sales
  • Developed a more consistent customer base by contributing and leading in credit sales.
  • Recognized as Credit Superstar for excellence in credit sales.
  • Reached credit sales daily as needed.
  • Promote credit sales for the company.
  • Credit Sales Support other departments when needed
  • Operate pos register -leading in credit sales -assist customer with every need

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42. Sales Goals

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Here's how Sales Goals is used in POS Associate jobs:
  • Worked with a POS system to fulfill daily sales goals set by corporate and store managers.
  • Exceeded personal sales goals for 5 or more credit cards sold each quarter.
  • Worked with a POS system to fulfill daily sales goals.
  • Helped drive sales goals and achieve monthly quotas.
  • Provide optimal customer service experiences Process returns/exchanges Help achieve established sales goals (credit)
  • Freight and unloading, merchandizing, pos, made sales goals everyday, changed signs throughout the store, helped customers.

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43. Customer Relations Issues

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Here's how Customer Relations Issues is used in POS Associate jobs:
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Handled all customer relations issues in a gracious manner.

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44. Process Transactions

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Here's how Process Transactions is used in POS Associate jobs:
  • Cash handling Great customers Resolve customer complaints Process transactions using cash credit card or check
  • Process transactions such as new orders, returns & exchanges, releases, etc.
  • Process transactions within a busy, fast paced environment.
  • Process transactions through point of sale Meet daily credit goal and strive to increase sales Upsell at every opportunity

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45. Sure Customers

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Here's how Sure Customers is used in POS Associate jobs:
  • Provide friendly customer service, while making sure customers find what they need and are pleased as they leave the store.
  • Solicit credit, keep registers clean, make sure customers leave store highly satisfied.
  • Request emails to ensure customers get the full advantage of savings
  • Point of sale, I work the register , make sure customers are happy , fold clothes & organize.

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46. Special Orders

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Here's how Special Orders is used in POS Associate jobs:
  • Place special orders or call other stores to find desired items.

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47. Clean Store

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Here's how Clean Store is used in POS Associate jobs:
  • Assisted customers and sales floor staff with maintaining a clean store at all times arranging attractive merchandising displays.
  • Clean store, greet customers, assist customers, check customer out
  • Solicit credit cards, personal shopper, and clean store.

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48. Sales Events

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Here's how Sales Events is used in POS Associate jobs:
  • Alerted customers to upcoming sales events and promotions.
  • Prepared department for sales events.

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49. Store Promotions

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Here's how Store Promotions is used in POS Associate jobs:
  • Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Advised customers on products as well as store promotions.

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50. Up-To-Date Knowledge

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Here's how Up-To-Date Knowledge is used in POS Associate jobs:
  • Maintained up-to-date knowledge of store policy, and worked as a team member performing cashier duties.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

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POS Associate Jobs

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20 Most Common Skills For A POS Associate

New Merchandise

21.8%

Kohl

19.2%

Sales Floor

7.2%

Customer Service

7.2%

Greeting Customers

5.3%

Charge Card

4.5%

Even Exchanges

4.2%

Processing Customers

3.7%

Company Standards

3.0%

Monetary Transactions

2.9%

Department Recovery

2.7%

Stock Room

2.5%

Store Credit Card

2.4%

Credit Card Applications

2.4%

Front End

2.3%

Credit Card Transactions

2.1%

Customer Questions

2.0%

Customer Complaints

1.7%

Company Policies

1.5%

Hanger Pick-Ups

1.5%
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Typical Skill-Sets Required For A POS Associate

Rank Skill
1 New Merchandise 17.7%
2 Kohl 15.6%
3 Sales Floor 5.9%
4 Customer Service 5.8%
5 Greeting Customers 4.3%
6 Charge Card 3.6%
7 Even Exchanges 3.4%
8 Processing Customers 3.0%
9 Company Standards 2.5%
10 Monetary Transactions 2.4%
11 Department Recovery 2.2%
12 Stock Room 2.1%
13 Store Credit Card 1.9%
14 Credit Card Applications 1.9%
15 Front End 1.9%
16 Credit Card Transactions 1.7%
17 Customer Questions 1.6%
18 Customer Complaints 1.4%
19 Company Policies 1.2%
20 Hanger Pick-Ups 1.2%
21 Proper Funds 1.1%
22 Phone Calls 1.1%
23 Trash Pick-Up 1.1%
24 Current Sales 0.9%
25 Void Transactions 0.8%
26 Balance Sheet 0.8%
27 Appropriate Information 0.8%
28 Credit Goals 0.8%
29 Sales Prices 0.8%
30 Room Recovery 0.7%
31 Automatic Debits 0.7%
32 Product Knowledge 0.6%
33 Fold Laundry 0.6%
34 People 0.6%
35 Security Practices 0.5%
36 Thanks Customers 0.5%
37 New Associates 0.5%
38 Rewards Cards 0.5%
39 Positive Attitude 0.5%
40 Process Merchandise Returns 0.5%
41 Credit Sales 0.5%
42 Sales Goals 0.4%
43 Customer Relations Issues 0.4%
44 Process Transactions 0.4%
45 Sure Customers 0.4%
46 Special Orders 0.4%
47 Clean Store 0.4%
48 Sales Events 0.4%
49 Store Promotions 0.4%
50 Up-To-Date Knowledge 0.3%
{[{skill.rank}]} {[{skill.name}]} {[{skill.percentageDisplay}]}%
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