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Pos technician job description

Updated March 14, 2024
3 min read
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Example pos technician requirements on a job description

Pos technician requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in pos technician job postings.
Sample pos technician requirements
  • Maintaining POS systems.
  • Troubleshooting hardware and software issues.
  • Installing and configuring POS systems.
  • Upgrading POS systems.
  • Providing technical support.
Sample required pos technician soft skills
  • Excellent problem-solving skills.
  • Strong customer service orientation.
  • Ability to work in a team.
  • Good communication skills.
  • Organizational and multitasking abilities.

Pos technician job description example 1

Taco Bell pos technician job description

" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

We are looking for talented POS Technician to join our team. Tacala is 340 store franchise group located in seven states. We are the largest franchisee of Taco Bell stores in the nation.

Our POS Technicians serve our restaurant operators on a daily basis. Customer interaction and problem solving skills are a must. Our technicians must be self-starters, able to organize work flow efficiently with little supervision. Technicians must demonstrate the ability to troubleshoot and explain technical issues to end-users who may not have a technical background. We operate our restaurants with a "here to serve" mentality. This starts by serving our fellow employees so that they can deliver excellent service to our guests. If you would like to serve with us, then please contact us.
We have what you are looking for:

*Structured Training Program

*Balanced Work Schedule

*Performance Bonus Opportunity

We offer excellent compensation and benefits package for our technicians.

*Compensation based on experience $15.00 - $17.00 per hour

*Blue Cross Blue Shield Insurance (Hospitalization and Major Medical)

*Company paid Short and Long Term Disability

*Guardian Dental, Vision and Life Insurance

*401 (k) Retirement Plan

*Paid Holidays and Vacation

Job scope

+ Provide year-round restaurant technical support

+ Maintain excellent interpersonal relationships with all employees, vendors and TBC Help Desk

+ Meet standards set by Tacala for all areas of responsibility

Core Responsibilities

• Deploy and maintain all restaurant technology

• HME drive-thru systems, POS systems, asset protection security equipment and back of the house Windows operating systems

• Help desk escalation

• Respond to internal ticket reporting system

• Work with the Development, Facilities and Loss Prevention department on all technology for remodel, offset, and new construction buildings

• Misc. other related duties as necessary

Job Qualifications/Requirements

• High School diploma

• Restaurant experience preferred

• One year experience in a field technician support role preferred

• Comfortable around technology

• Working knowledge of Microsoft Office programs

• Ability to work a flexible schedule

• Effective problem-solving skills

• Ability to communicate effectively with both technical and non-technical users in order to troubleshoot and find solutions

• Excellent written and verbal communication skills

• Ability to multi-task and deliver results, meet tight deadlines and targets

• Ability to meeting physical requirements such as standing, sitting, walking, bending, climbing ladders, lifting and moving up to 75 lbs., reaching, manual dexterity and visual acuity

• Should be committed to diversity and equality culture
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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.