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Pos technician skills for your resume and career

Updated January 8, 2025

3 min read

Quoted experts

Kate Marek Ph.D.,

Joshua Davis Ph.D.

Below we've compiled a list of the most critical pos technician skills. We ranked the top skills for pos technicians based on the percentage of resumes they appeared on. For example, 13.0% of pos technician resumes contained pos systems as a skill. Continue reading to find out what skills a pos technician needs to be successful in the workplace.

15 pos technician skills for your resume and career

1. POS Systems

Here's how pos technicians use pos systems:

Assisted associates in resolving installation and operating problems with POS systems and peripherals including displays, printers, and cash drawers.
Perform data migration from the BRS POS system to the Radiant Aloha System as sites are converted.

2. PC

Here's how pos technicians use pc:

Performed Network, EBT & POS testing & Back-Office PC configuration and troubleshooting of equipment and of POS devices.
Maintained register PCs and installed and evaluated PC software.

3. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how pos technicians use technical support:

Provide internal technical support on operational and/or maintenance aspects of POS equipment.
Provide technical support (application, database and network) to clients and end-users via phone and email.

4. SQL

Here's how pos technicians use sql:

Performed basic troubleshooting as well as base level database corrections using Microsoft SQL database management software.
Collaborate and work closely with Service Representatives for setup and configuration of networked Medical equipment with SQL configurations.

5. Point-of-Sales

Here's how pos technicians use point-of-sales:

Provided Level 1 Helpdesk Support of POS (Point-of-Sales) System at the corporate level for the all Florida locations.
Level I technical troubleshooting with end-users of industry-specific point-of-sale software and hardware (depending on account assignment).

6. Remote Support

Here's how pos technicians use remote support:

Provide desk-side and remote support for 1000+ users and confirming all software and hardware before tickets are closed.
Edited video, utilized mapping systems and provided computer support and remote support to field technicians.

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7. Problem Resolution

A problem resolution refers to how a person identifies the problem, determining its cause, creating a reasonable solution, and implementing a conclusion. With the help of a client specialist, it is easier to handle such a situation. Problem resolution plays a vital role in helping resolve problems efficiently and effectively.

Here's how pos technicians use problem resolution:

Determine and perform problem resolution based on client's needs and coordinating activities between users, vendors and other support departments.
Acted as liaison between restaurants, 2nd level support, and Positouch vendors ensuring efficient problem resolution.

8. Receipt Printers

Here's how pos technicians use receipt printers:

Repaired CPU's, CRT's keyboards, cash register receipt printers and scanners.
Performed scheduled maintenance on receipt printers, registers and touch screens.

9. Customer Support

Here's how pos technicians use customer support:

Facilitated inter-departmental communication to effectively provide customer support.
Provided customer support for hardware and software related problems associated with Dell products Diagnosed PC problems in a telephone support atmosphere

10. Trouble Tickets

A trouble ticket is another term for a support/help ticket. At the point when a client or worker has an issue, they present a record, or ticket, to the IT group depicting their issue. The group records significant data on the ticket and uses it for correspondence between the client and the group.

Here's how pos technicians use trouble tickets:

Managed and closed trouble tickets upon resolution using Trouble Management Ticketing System program and remote testing unit.
Monitored network infrastructure performance, transmission and communicated/created trouble tickets against circuit alarms and network performance issues.

11. Inbound Calls

Here's how pos technicians use inbound calls:

Handle inbound calls and resolve any issue for the Merchant and/or Sales representatives.
Provided quality technical support to customers through inbound calls utilizing technical expertise to resolve customer issues and building on customer loyalty.

12. Computer System

Here's how pos technicians use computer system:

Support all computer systems including servers, cashlanes, printers and all peripherals.
Recommend components/configurations and assembled customized computer systems.

13. LAN

A Local Area Network (LAN) is a collection of devices that are connected in the same building, office, or network to facilitate the transmission of information among devices. The area of LAN depends upon the number of devices connected which vary according to the size of a building or an office. It includes cables, computers, switches, routers, access points, and other networking components.

Here's how pos technicians use lan:

Update connection diagrams, Documented Cable plans for Phone and LAN Copper network connections.
Resolved various network issues, including dealing with LAN, MAC and IP problems.

14. Sale System

Here's how pos technicians use sale system:

Worked on a team to replace Point of Sale Systems for Jewel grocery Stores throughout the Chicago land area.
Stride Rite, Shoe Pavilion, and others, working with multiple Point of Sale systems.

15. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how pos technicians use linux:

Install IPA and upgrade Linux server for new POS System.
Performed computer troubleshooting installed and configured operating systems, gained networking fundamentals, ran CAT5 cable and became familiar with Linux.

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What skills help POS Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What pos technician skills would you recommend for someone trying to advance their career?

Kate Marek Ph.D.

Director and Professor, Dominican University

If possible, find a paid internship in your area of interest, which will help expand your professional network and build your skillset. Use this time to keep scanning job ads to identify skill sets in demand; look for online mini-courses to make those skill sets.

What type of skills will young pos technicians need?

Joshua Davis Ph.D.

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.

What technical skills for a pos technician stand out to employers?

Chirag Parikh Ph.D.

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.

What soft skills should all pos technicians possess?

Robert Vinaja Ph.D.

Assistant Professor of Computer Information Systems, Texas A&M University San Antonio

-Ability to work as part of a team.

-Attention to detail.

-Problem-solving and analytical skills.

Do you want to know more?

List of pos technician skills to add to your resume

The most important skills for a pos technician resume and required skills for a pos technician to have include:

POS Systems
PC
Technical Support
SQL
Point-of-Sales
Remote Support
Problem Resolution
Receipt Printers
Customer Support
Trouble Tickets
Inbound Calls
Computer System
LAN
Sale System

Linux
On-Site Support
Windows XP
NCR
Onsite
Cash Drawers
Retail Store
Software Issues
Phone Support
VPN
CCTV
Network Issues
Technical Assistance
RAN

System Issues
Technical Issues
RMA
Network Connectivity
Mac
Network Troubleshooting
Network Printers
TCP/IP
Office Equipment
Cable Management
CAT5
Card Readers
Satisfactory Resolution

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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