Post job

What does a post office clerk do?

Updated January 8, 2025
6 min read
On this page

Post office clerk responsibilities

Here are examples of responsibilities from real post office clerk resumes:

  • Manage front office check-in, insurance verification and certifications from doctors.
  • Process money orders, sell USPS products.
  • Retrieve or initiate patient medical history and examination file while maintaining confidentiality and compliance with all HIPPA regulations.
  • Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.

Post office clerk skills and personality traits

We calculated that 39% of Post Office Clerks are proficient in Customer Support, ZIP Codes, and Patient Accounts. They’re also known for soft skills such as Detail oriented, Organizational skills, and Customer-service skills.

We break down the percentage of Post Office Clerks that have these skills listed on their resume here:

  • Customer Support, 39%

    Process and perform distribution of a variety of products.provide customer support services.

  • ZIP Codes, 7%

    Assisted mail carriers by putting mail in bags for transport, and ensured mail had correct zip codes and addresses.

  • Patient Accounts, 6%

    Processed patient financial data-applied payments, adjustments, charges on patient accounts.

  • Front Desk, 6%

    Managed cash register for front desk and made general sales for the store.

  • Mail Handling, 5%

    Supervised distribution and dispatch of mail and other mail handling activities, includinghandling change of address mail.

  • USPS, 5%

    Assisted customers with USPS, FEDEX, and UPS services, in addition to making copies and sending faxes.

Most post office clerks use their skills in "customer support," "zip codes," and "patient accounts" to do their jobs. You can find more detail on essential post office clerk responsibilities here:

Detail oriented. To carry out their duties, the most important skill for a post office clerk to have is detail oriented. Their role and responsibilities require that "general office clerks perform many clerical tasks that require attention to detail, such as preparing bills." Post office clerks often use detail oriented in their day-to-day job, as shown by this real resume: "verified details of business transactions, such as funds received and disbursed, and totaled maintaining accounting records. "

Organizational skills. Many post office clerk duties rely on organizational skills. "general office clerks file and retrieve records," so a post office clerk will need this skill often in their role. This resume example is just one of many ways post office clerk responsibilities rely on organizational skills: "prepared monthly organizational budget and financial reports using quickbooks. "

Customer-service skills. This is an important skill for post office clerks to perform their duties. For an example of how post office clerk responsibilities depend on this skill, consider that "general office clerks often provide general information to company staff, customers, or the public." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a post office clerk: "job duties: invoiced, logged, inspected and prepped computer systems (laptops and desktops) for overseas military customers. ".

See the full list of post office clerk skills

The three companies that hire the most post office clerks are:

Choose from 10+ customizable post office clerk resume templates

Build a professional post office clerk resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your post office clerk resume.
Post Office Clerk Resume
Post Office Clerk Resume
Post Office Clerk Resume
Post Office Clerk Resume
Post Office Clerk Resume
Post Office Clerk Resume
Post Office Clerk Resume
Post Office Clerk Resume
Post Office Clerk Resume
Post Office Clerk Resume
Post Office Clerk Resume
Post Office Clerk Resume
Post Office Clerk Resume
Post Office Clerk Resume
Post Office Clerk Resume
Post Office Clerk Resume

Compare different post office clerks

Post office clerk vs. Internship

Interns are trainees who are engaged by a company to work for them for a brief period. Interns usually use this opportunity to gain actual work experience, fulfill university or college requirements, and ensure that they are working towards the right career path for them. They sign on for a fixed amount of time. The responsibilities of interns depend on the company and the department that handles them. They do a variety of tasks that exposes them to the type of work that the company is engaged in and to the different aspects of the professional world.

We looked at the average post office clerk salary and compared it with the wages of an internship. Generally speaking, interns are paid $770 lower than post office clerks per year.

These skill sets are where the common ground ends though. The responsibilities of a post office clerk are more likely to require skills like "customer support," "zip codes," "uk," and "patient accounts." On the other hand, a job as an internship requires skills like "powerpoint," "financial statements," "c++," and "mental health." As you can see, what employees do in each career varies considerably.

Interns really shine in the telecommunication industry with an average salary of $36,977. Comparatively, post office clerks tend to make the most money in the education industry with an average salary of $41,184.The education levels that interns earn slightly differ from post office clerks. In particular, interns are 6.3% more likely to graduate with a Master's Degree than a post office clerk. Additionally, they're 1.6% more likely to earn a Doctoral Degree.

Post office clerk vs. Clerk typist

A clerk typist is responsible for data entry procedures and document transcriptions, alongside other clerical and administrative duties as required by the employer. Clerk typists create reports and presentation materials, transcribe audio meetings, write business drafts, and send documents to appropriate office personnel or clients. A clerk-typist must show excellent organizational and time-management skills, especially with handling various typing tasks under strict deadlines and minimal supervision. They also respond and take calls from clients and customers, assisting with their inquiries and concerns.

Clerk typist positions earn lower pay than post office clerk roles. They earn a $4,278 lower salary than post office clerks per year.A few skills overlap for post office clerks and clerks typist. Resumes from both professions show that the duties of each career rely on skills like "front desk," "bank deposits," and "office equipment. "

Each career also uses different skills, according to real post office clerk resumes. While post office clerk responsibilities can utilize skills like "customer support," "zip codes," "uk," and "patient accounts," clerks typist use skills like "data entry," "customer service," "telephone calls," and "payroll."

Clerks typist may earn a lower salary than post office clerks, but clerks typist earn the most pay in the education industry with an average salary of $32,312. On the other hand, post office clerks receive higher pay in the education industry, where they earn an average salary of $41,184.In general, clerks typist achieve similar levels of education than post office clerks. They're 1.3% more likely to obtain a Master's Degree while being 1.6% more likely to earn a Doctoral Degree.

Post office clerk vs. Office support specialist

An office support specialist is in charge of performing clerical tasks to help offices maintain a smooth workflow. Among their responsibilities include preparing and processing documents, answering calls and correspondence, disseminating and organizing files, monitoring the inventory of office supplies, and processing procurement requests should there be any. They may also assist staff with projects and programs, greet visitors, and coordinate with different company departments. Furthermore, an office support specialist must enforce the company's policies and regulations.

An average office support specialist eans a higher salary compared to the average salary of post office clerks. The difference in salaries amounts to office support specialists earning a $525 higher average salary than post office clerks.post office clerks and office support specialists both have job responsibilities that require similar skill sets. These similarities include skills such as "front desk," "bank deposits," and "office equipment," but they differ when it comes to other required skills.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a post office clerk is likely to be skilled in "customer support," "zip codes," "uk," and "patient accounts," while a typical office support specialist is skilled in "customer service," "provides administrative support," "data entry," and "phone calls."

Office support specialists earn the best pay in the finance industry, where they command an average salary of $41,711. Post office clerks earn the highest pay from the education industry, with an average salary of $41,184.office support specialists typically earn similar educational levels compared to post office clerks. Specifically, they're 3.1% more likely to graduate with a Master's Degree, and 0.2% more likely to earn a Doctoral Degree.

Post office clerk vs. Office receptionist

An office receptionist, or administrative assistant, performs various administrative tasks for an organization. These tasks may include answering phone calls, providing the public and customers with information, and warmly welcoming, greeting, and directing visitors or guests accordingly. Additionally, an office receptionist is responsible for maintaining security by issuing visitor badges, monitoring logbooks, and following procedures. Administrative assistants are also responsible for preparing and processing travel vouchers and other documents. Some employers prefer someone with a college or bachelor's degree, telephone skills, and excellent communication skills.

Office receptionists typically earn lower pay than post office clerks. On average, office receptionists earn a $2,470 lower salary per year.While their salaries may vary, post office clerks and office receptionists both use similar skills to perform their duties. Resumes from both professions include skills like "front desk," "bank deposits," and "office equipment. "

Even though a few skill sets overlap between post office clerks and office receptionists, there are some differences that are important to note. For one, a post office clerk might have more use for skills like "customer support," "zip codes," "uk," and "patient accounts." Meanwhile, some responsibilities of office receptionists require skills like "patients," "customer service," "phone calls," and "data entry. "

The manufacturing industry tends to pay the highest salaries for office receptionists, with average annual pay of $34,162. Comparatively, the highest post office clerk annual salary comes from the education industry.The average resume of office receptionists showed that they earn similar levels of education compared to post office clerks. So much so that theyacirc;euro;trade;re 0.6% more likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.3%.

Types of post office clerk

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse office and administrative jobs