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Postal carrier skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical postal carrier skills. We ranked the top skills for postal carriers based on the percentage of resumes they appeared on. For example, 29.3% of postal carrier resumes contained delivery sequence as a skill. Continue reading to find out what skills a postal carrier needs to be successful in the workplace.

15 postal carrier skills for your resume and career

1. Delivery Sequence

A delivery sequence is the procedure of mail delivery either online or offline.

Here's how postal carriers use delivery sequence:

Arrange mail in delivery sequence at the Post Office.
Delivered mail to residences and business Sorted mail for deliveries based on delivery sequence

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how postal carriers use customer service:

Maintained excellent customer and co-worker relationships through consistently providing continuous friendly customer service.
Provided excellent customer service to residents and businesses with postal service inquiries.

3. Mail Delivery

Mail delivery is the delivery of letters, papers, parcels, cards, goods, packages, etc. to be mailed or delivered by postal services to a person's home or other desired location.

Here's how postal carriers use mail delivery:

General daily mail delivery and ensuring mail / packages were delivered on time to customers / residents.
Achieved 100% mail delivery through determination, efficiency, accuracy, and timeliness.

4. COD

COD is an acronym for Chemical Oxygen Demand and is a test carried out to determine the amount of oxygen required to oxidize the organic matter inherent in water. It's also the measure of the degree of oxidation that will occur during the reaction and the amount of organic matter present in the water sample.

Here's how postal carriers use cod:

Collect money for postage-due and COD fees and obtain signed receipts for registered mail.
Collected money for COD's and postage due.

5. Postal Service

A postal service is a service in which messages - letters, parcels, or packages - are sent by post to all recipients in the same country or abroad. The goal is to provide the nation with a universal, reliable, and affordable mail service.

Here's how postal carriers use postal service:

Executed relationship-selling strategies of postal service products and services.
Respond to customer inquiries regarding postal service procedures.

6. Necessary Paperwork

Here's how postal carriers use necessary paperwork:

Gather mail and packages for daily delivery; complete all necessary paperwork pertaining to route.
Processed all necessary paperwork at each location to ensure safety and protection of highly sensitive materials being delivered.

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7. USPS

Here's how postal carriers use usps:

Maintained all USPS policies and procedures including productivity and safety standards.
Answered customer questions on USPS features of service and keeps customers informed about the company and its services.

8. Business Establishments

Here's how postal carriers use business establishments:

Sorted and delivered mail to residence and business establishments along a specified route
Sorted mail for delivery to residents and business establishments along assigned route.

9. Organization

Here's how postal carriers use organization:

Learned federal mail organization system and related processes.
Acquired knowledge of different products carried by the organization.

10. Postal Regulations

The procedures and methods that postal authorities undertake in order to ensure the safe delivery of parcels and products between people are defined as postal laws and regulations. The postal regulations are implemented around the world by the Universal Postal Union (UPU).

Here's how postal carriers use postal regulations:

Answered inquiries about postal regulations.
Screened outgoing mail for signatures, date stamps, and complete addresses to ensure compliance with procedural requirements and postal regulations.

11. Mail Routes

Here's how postal carriers use mail routes:

Operate motorized vehicle to compete mail route.
Delivered all mail and packages on a pre-determined mail route.

12. Mail Security

Here's how postal carriers use mail security:

Ensured seamless operational processes by maintaining high-volume product inventory and providing mail security.
Prepared mail for forwarding and followed records of change of address information, and provided for mail security at all times.

13. Place Packages

Place Packages refers to the act of putting a package or envelope into an individual's mailbox or doorstep. Often the location of where a package is placed may help prevent theft, as a large package left on someone's doorstep is more likely to be stolen than a package hidden around a porch's column.

Here's how postal carriers use place packages:

Place packages in mailbox and secure with mailbox flap and/or on porch or doorstep.
Place packages and letters in mailbox and secure with mailbox flap.

14. Delivery Route

Delivery route means the departure of a residential delivery vehicle from the ATC dispensary to certain delivery addresses until the vehicle is returned to the ATC dispensary.

Here's how postal carriers use delivery route:

Position required attention to detail, dependability and initiative to learn new delivery routes.
Memorized safest and most proficient delivery route.

15. Delivery Vehicle

A delivery vehicle is a means of transport used to deliver all kinds of products. Semi-trailers on land are equipped with a variety of trailers, including box trailers, flatbeds, and other modified trailers, whereas railroad trains have similar specialized cars. Merchant ships on the sea come in a variety of shapes and sizes. Cargo is delivered by freight planes.

Here's how postal carriers use delivery vehicle:

Loaded and unloaded delivery vehicle.
Performed preventative and regular maintenance on assigned delivery vehicles and ensure that any issues are properly communicated to the supervisor.

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What skills help Postal Carriers find jobs?

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List of postal carrier skills to add to your resume

The most important skills for a postal carrier resume and required skills for a postal carrier to have include:

Delivery Sequence
Customer Service
Mail Delivery
COD
Postal Service
Necessary Paperwork
USPS

Business Establishments
Organization
Postal Regulations
Mail Routes
Mail Security
Place Packages
Delivery Route

Delivery Vehicle
Customer Relations
Customer Inquiries
Rubber Band
Postal Equipment

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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