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Become A Postal Clerk

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Working As A Postal Clerk

  • Getting Information
  • Identifying Objects, Actions, and Events
  • Performing for or Working Directly with the Public
  • Handling and Moving Objects
  • Communicating with Supervisors, Peers, or Subordinates
  • Unpleasant/Angry People

  • Repetitive

  • $33,000

    Average Salary

What Does A Postal Clerk Do

Postal service workers sell postal products and collect, sort, and deliver mail. 

Duties

Postal service workers typically do the following:

  • Collect letters and parcels
  • Sort incoming letters and parcels
  • Sell stamps and other postal products
  • Get customer signatures for registered, certified, and insured mail
  • Operate various types of postal equipment
  • Distribute incoming mail from postal trucks

Postal service workers receive and process mail for delivery to homes, businesses, and post office boxes. Workers are classified based on the type of work they perform.

The following are examples of types of Postal Service workers:

Postal service mail carriers deliver mail to homes and businesses in cities, towns, and rural areas. Most travel established routes, delivering and collecting mail. Carriers cover their routes by foot, vehicle, or a combination of both. Some mail carriers collect money for postage due. Others, particularly in rural areas, sell postal products, such as stamps and money orders. All carriers must be able to answer customers’ questions about postal regulations and services and, upon request, provide change-of-address cards and other postal forms. 

Postal service clerks sell stamps, money orders, postal stationery, mailing envelopes, and boxes in post offices throughout the country. These workers register, certify, and insure mail, calculate and collect postage, and answer questions about other postal matters. They also may help sort mail.

Postal service mail sorters, processors, and processing machine operators prepare incoming and outgoing mail for distribution at post offices and mail processing centers. They load and unload postal trucks and move mail around processing centers. They also operate and adjust mail processing and sorting machinery.

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How To Become A Postal Clerk

A high school diploma or equivalent is required to become a postal service worker. All applicants for these jobs must take a written exam. 

Education

Although there is no specific postsecondary education requirement to become a postal service worker, all applicants must have a good command of English.

Postal service mail carriers must be at least 18 years old. They must be U.S. citizens or have permanent resident-alien status. Males must have registered with the Selective Service when they reached age 18.

All applicants must pass a written exam that measures speed and accuracy at checking names and numbers and the ability to memorize mail distribution procedures. Jobseekers should contact the post office or mail processing center where they want to work to find out when exams are given.

When accepted, applicants must undergo a criminal background check and pass a physical exam and a drug test. Applicants also may be asked to show that they can lift and handle heavy mail sacks. Mail carriers who drive at work must have a safe driving record, and applicants must receive a passing grade on a road test.

Training

Newly hired postal service workers receive short-term on-the-job training, usually lasting less than 1 month. Those who have a mail route may initially work alongside an experienced carrier.

Important Qualities

Customer-service skills. Postal service workers, particularly clerks, regularly interact with customers. As a result, they must be courteous and tactful and provide good client service. 

Physical stamina. Postal service workers, particularly carriers, must be able to stand or walk for long periods.

Physical strength. Postal service workers must be able to lift heavy mail bags and parcels without injuring themselves.

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Postal Clerk Career Paths

Postal Clerk
Human Resource Specialist Human Resources Coordinator Executive Assistant
Office Manager
5 Yearsyrs
Human Resource Specialist Recruiter Account Executive
Operations Manager
7 Yearsyrs
Human Resource Specialist Human Resources Generalist Office Manager
Business Manager
6 Yearsyrs
Mail Clerk Technician Team Leader
Program Manager
8 Yearsyrs
Mail Clerk Technician Consultant
Accounting Manager
7 Yearsyrs
Mail Clerk Technician Administrator
Branch Manager
6 Yearsyrs
Security Officer Officer Manager
Co-Owner
6 Yearsyrs
Security Officer Specialist Executive Assistant
Senior Administrative Assistant
7 Yearsyrs
Security Officer Officer Supervisor
Site Manager
7 Yearsyrs
Office Assistant Executive Assistant Office Manager
Administrative Manager
6 Yearsyrs
Office Assistant Consultant Assistant Manager
Center Manager
6 Yearsyrs
Office Assistant Dispatcher Logistics Coordinator
Logistics Manager
7 Yearsyrs
Security Guard Officer Program Manager
Deputy Director
9 Yearsyrs
Security Guard Specialist Operation Supervisor
Dispatcher Supervisor
5 Yearsyrs
Security Guard Specialist Senior Customer Service Representative
Senior Representative
5 Yearsyrs
Logistics Specialist Buyer Purchasing Manager
Director Of Purchasing
10 Yearsyrs
Logistics Specialist Administrator Registered Nurse Supervisor
Administrative Supervisor
5 Yearsyrs
Certified Nursing Assistant Service Assistant Service Supervisor
Manager, Member Services
6 Yearsyrs
Certified Nursing Assistant Tax Preparer Assistant Supervisor
Unit Supervisor
5 Yearsyrs
Certified Nursing Assistant Med Technician Rural Carrier Associate
Postmaster
5 Yearsyrs
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Top Skills for A Postal Clerk

  1. Customer Service
  2. Postage Rates
  3. Special Delivery
You can check out examples of real life uses of top skills on resumes here:
  • Sorted letters, assisted customers, and provided excellent customer service
  • Answered questions regarding mail regulations and postage rates; determined proper routing methods and registered, certified, and insured letters/parcels.
  • Obtain signatures from recipients of registered or special delivery mail.
  • Make one or more sortation of outgoing/incoming mail, using the appropriate sort program or manual distribution.
  • Delivered postal services for over 10,000 customers within the community and maintained accountability of over 60 confidential and highly sensitive packages.

Postal Clerk Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 3,217 Postal Clerk resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Postal Clerk Resume

View Resume Examples

Postal Clerk Demographics

Gender

Female

49.6%

Male

41.7%

Unknown

8.7%
Ethnicity

White

61.2%

Hispanic or Latino

16.0%

Black or African American

12.7%

Asian

6.4%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

57.9%

French

6.6%

German

5.3%

Japanese

5.3%

Chinese

2.6%

Carrier

2.6%

Russian

2.6%

Swedish

1.3%

Danish

1.3%

Mandarin

1.3%

Turkish

1.3%

Persian

1.3%

Filipino

1.3%

Norwegian

1.3%

Dari

1.3%

Tagalog

1.3%

Polish

1.3%

Korean

1.3%

Thai

1.3%

Zulu

1.3%
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Postal Clerk Education

Schools

University of Phoenix

22.9%

Ashford University

8.1%

University of Maryland - University College

6.7%

Central Texas College

6.7%

Community College of the Air Force

6.0%

Strayer University

5.6%

South University

3.9%

Troy University

3.5%

American InterContinental University

3.5%

Kaplan University

3.5%

Colorado Technical University

3.5%

Grand Canyon University

3.5%

Liberty University

3.2%

Tidewater Community College

3.2%

Hinds Community College

2.8%

Michigan State University

2.8%

Arizona State University

2.8%

Saint Leo University

2.8%

ECPI University

2.5%

Park University

2.5%
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Majors

Business

27.4%

Criminal Justice

9.1%

Accounting

6.9%

General Studies

6.0%

Psychology

5.8%

Health Care Administration

4.7%

Nursing

4.1%

Human Resources Management

4.0%

Computer Science

3.7%

Medical Assisting Services

3.5%

Management

3.3%

Communication

3.1%

Education

3.0%

Liberal Arts

3.0%

Human Services

2.3%

English

2.1%

General Education, Specific Areas

2.1%

Fine Arts

2.0%

Political Science

2.0%

Finance

2.0%
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Degrees

Other

33.2%

Bachelors

31.6%

Associate

16.5%

Masters

8.5%

Certificate

7.0%

Diploma

2.2%

License

0.6%

Doctorate

0.5%
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Top Postal Clerk Employers

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