What does a postal mail carrier do?
Postal mail carrier responsibilities
Here are examples of responsibilities from real postal mail carrier resumes:
- Operate approve USPS vehicle to deliver mail daily.
- Meter outgoing military govt mail, prepare fed-ex shipments...delivery of mail to squadrons .. work in control restricted area ..
- Separate confidential file including taxes and vouchers to facilitate IRS processing
Postal mail carrier skills and personality traits
We calculated that 32% of Postal Mail Carriers are proficient in Delivery Sequence, Necessary Paperwork, and Customer Service.
We break down the percentage of Postal Mail Carriers that have these skills listed on their resume here:
- Delivery Sequence, 32%
Endorsed all mail with improper addresses, zip codes, names, destination etc.Pulled down route mail in delivery sequence.
- Necessary Paperwork, 17%
Obtain signed receipts for registered, certified, and insured mail; collected associated charges; and complete any necessary paperwork.
- Customer Service, 16%
Provided excellent customer service skills and demonstrated ability to maintain confidentiality.
- Business Establishments, 9%
Sorted and delivered mail to residences and business establishments by walking or driving.
- COD, 8%
Collected funds for COD items when delivering mail.
- Postal Service, 7%
Structured and maintained my work area, keeping up-to-date records on customers.Answered customers' questions about postal service and regulations.
Most postal mail carriers use their skills in "delivery sequence," "necessary paperwork," and "customer service" to do their jobs. You can find more detail on essential postal mail carrier responsibilities here:
Customer-service skills. One of the key soft skills for a postal mail carrier to have is customer-service skills. You can see how this relates to what postal mail carriers do because "postal service workers, particularly clerks, regularly interact with customers." Additionally, a postal mail carrier resume shows how postal mail carriers use customer-service skills: "entered change of address orders into computers and held mail for customers who were away from delivery locations. "
Physical strength. Another essential skill to perform postal mail carrier duties is physical strength. Postal mail carriers responsibilities require that "postal service workers must be able to lift heavy mail bags and parcels without injuring themselves." Postal mail carriers also use physical strength in their role according to a real resume snippet: "letter and parcel delivery service physically challenging fast-paced multi-tasking time-constraints efficiency memory skills exceptional customer service"
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Compare different postal mail carriers
Postal mail carrier vs. Carry out clerk
A carry out clerk is primarily responsible for processing requests and performing clerical support tasks. They usually prepare and process documents, gather and analyze data, handle inbound and outbound calls, organize files, coordinate with internal and external parties, and update databases and records. In some companies, a carry out clerk processes orders and assists clients by answering inquiries, accepting payments, and solving concerns. Moreover, a carry out clerk is in charge of producing detailed reports, presenting them to managers regularly.
While similarities exist, there are also some differences between postal mail carriers and carry out clerk. For instance, postal mail carrier responsibilities require skills such as "necessary paperwork," "cod," "postal regulations," and "boxes place." Whereas a carry out clerk is skilled in "phone calls," "ran," "zip codes," and "groceries." This is part of what separates the two careers.
Carry out clerks tend to reach similar levels of education than postal mail carriers. In fact, carry out clerks are 0.8% more likely to graduate with a Master's Degree and 0.8% more likely to have a Doctoral Degree.Postal mail carrier vs. Postman
A city carrier assistant is responsible for organizing and delivering mail and packages from the postal office to designated locations. City carrier assistants ensure the timely delivery of items most safely and securely. They also handle the customers' postal requests, especially with changes in the delivery address and additional distribution of mail. A city carrier assistant must know how to operate equipment such as scanner tools essential for items' validation. Since this job requires customer interaction, a city carrier assistant should have excellent communication skills to respond to the customers' inquiries and concerns and resolve possible complaints immediately.
In addition to the difference in salary, there are some other key differences worth noting. For example, postal mail carrier responsibilities are more likely to require skills like "necessary paperwork," "customer service," "cod," and "postal service." Meanwhile, a postman has duties that require skills in areas such as "rest api," "restful web," "sql server," and "git hub." These differences highlight just how different the day-to-day in each role looks.
In general, postmen achieve higher levels of education than postal mail carriers. They're 8.6% more likely to obtain a Master's Degree while being 0.8% less likely to earn a Doctoral Degree.Postal mail carrier vs. Letter carrier technician
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from postal mail carrier resumes include skills like "necessary paperwork," "cod," "postal service," and "postal regulations," whereas a letter carrier technician is more likely to list skills in "route maintenance," "r," "trouble shoot," and "t1. "
Most letter carrier technicians achieve a similar degree level compared to postal mail carriers. For example, they're 0.5% more likely to graduate with a Master's Degree, and 1.5% more likely to earn a Doctoral Degree.Postal mail carrier vs. City carrier assistant
Types of postal mail carrier
Updated January 8, 2025
