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Postal supervisor skills for your resume and career
11 postal supervisor skills for your resume and career
1. Postal Service
A postal service is a service in which messages - letters, parcels, or packages - are sent by post to all recipients in the same country or abroad. The goal is to provide the nation with a universal, reliable, and affordable mail service.
- Supervised and trained other members of the unit on military postal services and international mail procedure.
- Guided customers in complying with federal regulations of postal service and other federal agencies.
2. USPS
- Worked with USPS representatives to incorporate additional cost savings.
- Presented testimony at USPS Headquarters to Vice-Presidents regarding SIA transition.
3. Postal Operations
- Coordinated postal operations with the civilian sector to ensure maximum efficiency of mail service to the island of Guam.
- Supervised the daily military operations, which included Postal Operations, various Administrative Duties, and Force Protection.
4. Customer Complaints
- Coordinated with senior leaders to determine patron disposition for mail receptacles, communicate pertinent information, and resolve customer complaints.
- Investigated customer complaints to identify and resolve issues.
5. DOD
Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.
- Conducted quarterly inspections of five mailrooms ensuring compliance with DOD regulations and procedures.
- Provided postal information to DoD personnel within the Pentagon and National Capital Region.
6. Federal Regulations
Federal regulations refer to the set of rules, both general and permanent that are published in the Federal Register by the agencies of the federal government and the executive departments. Federal regulations are the large body of rules that govern federal practice. Examples of these laws include taxes and financial regulation, discrimination law, wages law, and so on.
- Review federal regulations and perform safety reviews with carriers.
- Sorted and distributed mail in accordance with federal regulations.
7. Mail Handling
- Ensured contractual special mail handling commitments were achieved.
- Trained 100% of all mail clerks on a quarterly basis regarding mail handling and delivery procedures on the peninsula.
8. Postal Regulations
The procedures and methods that postal authorities undertake in order to ensure the safe delivery of parcels and products between people are defined as postal laws and regulations. The postal regulations are implemented around the world by the Universal Postal Union (UPU).
- Provided customer service to residents by consulting on postal regulations, rates, and procedures.
- Acted as postal liaison to insure all postal regulations were followed.
9. Postal Equipment
- Accounted for and audited physical security of postal equipment, laptops, and U.S. Mail.
10. APO
- Briefed the Colonel daily on current mail flow and scheduled MPM's Inspected all APOs in Iraq were operating to standard
11. Operational Procedures
The operational procedure means the prescriptive documents that describe processes involving several partners. The involved techniques get utilized in defining the related work.
- Restructure, coordinate and implement operational procedures utilizing lean 6 concepts.
- Worked to established operational procedures for processing mail with the USPS, for producing mail, for scheduling and monitoring.
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List of postal supervisor skills to add to your resume

The most important skills for a postal supervisor resume and required skills for a postal supervisor to have include:
- Postal Service
- USPS
- Postal Operations
- Customer Complaints
- DOD
- Federal Regulations
- Mail Handling
- Postal Regulations
- Postal Equipment
- APO
- Operational Procedures
Updated January 8, 2025