Potawatomi Hotel & Casino jobs - 84 jobs

Starting at $17.88 per hour | First Shift - weekends required In this fast-paced, high-energy environment where attention to detail is essential, how do we ensure our goods are properly stored and distributed? As a Warehouse Operations Clerk, you will ensure the receipt and delivery of goods runs smoothly; you will have top-notch organizational skills, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Receive, store, issue, and distribute all products across multiple storage locations in a fast paced, high-volume environment to meet Casino and Hotel operational needs. * *Perform daily receiving process for all goods and services using the receiving worksheet to delivery ticket method. * *Store and rotate all goods utilized by the property in correct bin locations across all warehouses. * *Fill and issue all inventoried product from all warehouse locations utilizing the Purchasing/Inventory Control System (P/IC System) generated inventory issue requisition. * *Distribute all incoming non-inventoried product to the correct department utilizing the P/IC system generated receiving worksheet. * *Participate in all monthly, quarterly, and annual inventories. * *Maintain a thorough, working knowledge of all casino and hotel products including but not limited to dry goods, paper products, gaming equipment, chemical supplies, and Food and Beverage specifications. * *Maintain the receiving docks and warehouses in an organized, clean, and safe condition in accordance with Occupational Safety and Health Administration (OSHA) requirements. * Report any motor vehicle violations to management within 24 hours of the incident, if assigned driving responsibility. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * A high school diploma or equivalent is required. One year of inventory, warehouse, shipping, receiving, or related experience is required. * Office skills must include the ability to use standard office equipment and general computer knowledge. Experience with Red Rock and EPIC warehouse information and inventory systems preferred. * The ability to successfully achieve forklift certification. * Must have a valid, unexpired Wisconsin Driver's License. * Must have and maintain an acceptable Motor Vehicle Record (MVR). * Must pass a DOT Physical Exam. * The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and fractions. * The ability to maintain discretion in handling confidential information. * The ability to interact with guests and team members professionally. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is regularly required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 100 pounds on a regular basis and up to 200 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member occasionally works near moving mechanical parts and machinery. The team member is frequently exposed to cold, hot and/or humid conditions. The team member is occasionally exposed to fumes and/or airborne particles, and vibration. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Starting at $14.78 per hour | Third shift to include weekends and holidays In this fast-paced, digital environment where information technology is essential, how do we ensure our information technology projects are kept on track and delivered in a timely manner? As an Information Technology (IT) Senior Support Help Desk Agent, you will provide expert-level phone support, delivering top-notch customer service to end-users while demonstrating strong team leader skills. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) 1. Provide expert-level help desk support for technology issues, both via telephone and remote assistance, encompassing software, hardware, and telephone inquiries from Potawatomi staff in Milwaukee and Carter Casinos. 2. Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. 3. Lead the Helpdesk support agents in the day-to-day operations, new hire training, new software and applications, and actively engaging with all departments to address software and password-related issues. 4. Assist in troubleshooting known and new issues, to help guide the Helpdesk Support Agents to effective problem resolutions. 5. Take a proactive approach to problem-solving and continuous improvement. Collaborate with the IT System Technicians to efficiently escalate issues to a 2nd or 3rd tier support team when necessary. 6. Document and track all helpdesk calls accurately in an advanced ticket tracking system. 7. Create and maintain all helpdesk records and files. 8. Assist with creating, preparing, and communicating reports to leadership as necessary. 9. Collaborate with the Identity Access Management team to assist in the creation or modification of user accounts and application settings. 10. Support in overseeing the company's mobile device management program and carry out necessary maintenance, ensuring proper configurations and installations as needed. 11. Perform additional responsibilities as assigned. Job Qualifications 1. A high school diploma or equivalent required. An Associate's degree in Computer Science or related field preferred. 2. Possess a minimum of 1 year of Helpdesk Agent experience; 2 years of related experience is preferred. 3. Proven track record of successful performance in a help desk or similar capacity, highlighting advanced troubleshooting skills. 4. Exhibit proficiency in utilizing standard office equipment and possess intermediate knowledge of Microsoft Windows 10, 11 and Office 2016/365. 5. Display the ability to maintain confidentiality when handling sensitive information. 6. Interact with guests and team members in a highly professional manner, showcasing strong interpersonal skills. 7. While performing the duties of this senior role, regularly engage in effective communication and demonstrate dexterity in using hands to handle objects, tools, or controls. Operate a personal computer with ease and when necessary, lift or move up to 10 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member occasionally works in enclosed spaces and may occasionally be required to drive a personal vehicle. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Starting at $14.78 per hour | Requires flexibility to work various shifts In this fast-paced, high energy environment where cleanliness and attention to detail is essential, how do we ensure our back-of-house kitchens are kept fully-functional for service? As a VIP Lounge Utility Steward 2, you will maintain a clean and safe kitchen, train new team members, and have the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Load dirty dishes, glassware, and utensils into racks and dishwashing machines. Inspect all items for cleanliness after washing and rewash as needed. * *Operate and maintain dishwashing machines to include cleaning and draining of machines. Train other team members on proper operation of dishwashing machines. * *Distribute clean dishware and utensils to assigned venue(s). * *Remove, sort, and dispose of trash as assigned according to established guidelines. * *Maintain clean, safe, and organized work areas including but not limited to floors, walls, and counters. Ensure a high level of sanitation is in place at all times and that all team members follow all sanitation procedures and food guidelines. * Assist in the maintenance of temperature and breakage logs. * Operate Grind 2 Energy (G2E) and train team members on proper operation of machine as requested. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * A high school diploma or equivalent is preferred. One year of related experience is required, preferably in a high volume restaurant or commercial cleaning environment. * The ability to successfully achieve ServSafe certification within 90 days. * The ability to maintain discretion in handling confidential information. * The ability to interact with guests and team members professionally. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property for prolonged periods of time in a physically demanding, fast-paced environment. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member is required to lift, carry, push, pull, or move objects up to 20 pounds on a regular basis and up to 60 pounds occasionally with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level in the work environment is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member will work near moving parts and extreme noise, such as kitchen equipment, and will be required to work in a hot environment, such as over and near ovens, cooktops, and open flames, and in a cold environment such as in freezer/production prep kitchen areas. The team member will be exposed to foods that are commonly classified as allergens, including but not limited to peanuts, tree nuts, eggs, soy, dairy products, seafood, shellfish, and gluten. While performing the duties of this job, the team member will use chemical cleaning products. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Starting at $19.55 per hour | Second shift In this fast paced, high-energy environment where quality is essential, how do we ensure we are producing superior food service? As the Ru Yi Food Expeditor, you will ensure a smooth workflow of food orders and help enhance quality and efficiency. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Ensure that all kitchen orders are prepared in a timely manner according to menu and customer specifications. * *Act as a liaison between the front and back of house operations by receiving orders from wait staff, relaying orders to kitchen, and monitoring progress of all tickets. * *Control the flow of service, calling orders to stations for firing coordinating items coming up at the same time * *Set up the expo line, prep and portion items on the expo station, ensure station is stocked with items needed for service * *Ensure proper zoning of the expo line and maintain throughout the entire shift * *Calls re-fires to the kitchen when mistakes are made, prioritizing those items and ensures mistakes are rerun and allowanced accordingly * *Ensure that orders for each table are completed together and on time. * *Ensure that To-Go orders are completed in time and with the correct priority. * *Examine plating/packaging, portioning, temperature, and garnishing of completed food orders and review for accuracy. * *Finalize presentation of plates and dishes. * *Notify serving personnel when orders are complete and ready for delivery or deliver completed orders to guests. * *Maintain complete knowledge of restaurant to include menu items, beverage selections, specials, promotions, events, and policies. * *Maintain a clean, well-stocked, and safe working environment. * Based on business needs, may be required to work at other venues as assigned. * Perform all job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform opening and closing duties as needed. * Perform other duties as assigned. Job Qualifications * High School Diploma or equivalent required. Two years related kitchen/ restaurant experience required. * Supervisory experience preferred. * The ability to successfully complete of ServSafe certification within three (3) months. * Basic computer knowledge and prior experience with a point-of-sale system preferred. * Basic understanding of cooking techniques * The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and fractions. * The ability to multitask and manage priorities * The ability to maintain discretion in handling confidential information. * The ability to interact with customers and team members in a professional manner. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays, as needed. * While performing the duties of this job, the team member is regularly required to talk, hear, walk, climb, balance, stoop, kneel, crouch, stand, and move for duration of scheduled shift, including prolonged periods of standing/walking. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. Team member must be able to operate a personal computer and/or point of sale system. The team member may occasionally be required to lift or move objects up to 20 pounds on a regular basis and up to 60 pounds occasionally. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Starting at $13.43 per hour plus tips | Requires flexibility to work various shifts In this fast-paced, high energy environment where great guest service is essential, how do we provide our Bingo guests with an exceptional gaming experience while ensuring the accuracy of our many Bingo transactions? As a Bingo Clerk you will serve guests by selling bingo product. You will also balance payment for bingo transactions. While carrying out the job duties listed below, you will contribute to our continued business success by providing unsurpassed guest service, personal and professional dedication to our Mission, Vision, and Values, and demonstrating a high level of integrity and ethical standards. Principal Duties and Responsibilities (*Essential Functions) * *Serve guests by selling bingo product by processing cash, credit, and debit sales transactions in a timely and accurate manner. * *Verify issued and returned bingo paper or pull tabs used for sales. * *Balance cash and related payment types, paper, pull-tabs, and returns for each bingo session. * *Interact with all guests and team members in a professional and courteous manner and provide excellent customer service. * * Professionally announce Bingo information to Bingo Caller and guest. * *Pay bingo game winners and process appropriate paperwork. * Provide bingo and general casino information to guests. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * A high school diploma or equivalent is preferred. One year of fast, paced, high volume cash handling and customer service experience preferred. * The ability to interact with customers and team members in a professional manner. * The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and United States currency. * The ability to maintain discretion in handling confidential information. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is regularly required to talk, hear, walk, climb, balance, stoop, kneel, crouch, stand, and move for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer/Point of Sale (POS). The team member is required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 25 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. Disclaimer The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, or skills required.

Pay based on experience | Requires flexibility to work various shifts In this fast-paced, high-energy environment where providing the ultimate guest service is essential, how do we guarantee that we exceed our guests' expectations? As a VIP Services Director, you will be responsible for ensuring that the VIP Services team and Potawatomi Casino Hotel delivers! While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Provide strategic direction to the VIP Services and Players Club departments to establish programs that will acquire new guests and successfully retain existing guests to increase revenue. * Analysis of all key volume indicators for all hosted players, including, but not limited to visitation patterns, theoretical revenue, actual revenue, coin in, table drop, buy in, hotel room bookings, and reinvestment. * *Develop and implement a cost-effective strategic player acquisition and development plan. Specifically design a program to identify and solicit opportunities for the development and retention of new business to generate and achieve specific revenue goals. * *Carry out other management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include, but are not limited to, interview, hire and train team members; plan, assign and direct work; appraise performance; reward and discipline team members; address complaints and resolve problems. * *Create, maintain and be accountable for the annual VIP Services budget. * *Work closely with other departments to coordinate activities on property. * *Build relationships, market our gaming product to potential high limit guests, and travel to various markets to meet new potential high-end players. Ensure maximum level of guest service to encourage guest return and loyalty. * Develop department goals to align with Potawatomi Casino Hotel's Mission, Vision and Values. * Develop, implement and maintain training for VIP Services staff based on applicable procedures. Supply coaching, mentoring, and training as needed to maximize host performance. * Communicate and interact with guests to include but not limited to answer questions, extend invitations and resolve any related disputes. * Respond to special requests of guests, as well as guest complaints and inquiries in a calm, prompt, courteous and professional manner. * Ensure and facilitate effective communication and flow of information to the VIP Services and Players Club teams. * Establish, update and ensure full compliance with departmental Internal Controls, policies, procedures and regulations. * Perform other duties as assigned. Job Qualifications * Bachelor's degree in Marketing or Business Administration and seven (7) years of casino operations, guest service or related field required. If no degree, ten (10) years of casino operations, guest service or related experience, or equivalent combination of education and experience required. * Four (4) years of supervisory or management experience required. * Two (2) years working in the casino credit area preferred. * Must possess a working knowledge of advanced guest retention principles and be capable of applying to special projects and VIP Services events. * Proven record of increasing participation of high-end players. This involves an in-depth study and understanding of frequency trends, distance trends, spending trends and other interests involved in target marketing. * Office skills, ability to use standard office equipment and computer proficiency in Microsoft Word, Outlook, Excel, Power Point and Access; two (2) years of experience working with patron management software required. * Must be able to work in a fast-paced and intense environment and handle stressful situations effectively, while maintaining an upbeat and positive attitude. * Held accountable, to the highest degree, for the accuracy and thoroughness of department records and reports. * Ability to read, analyze and interpret complex documents, such as technical journals, financial reports and legal documents. * Ability to respond to common inquiries or complaints from guests, regulatory agencies or members of the business community. * Strong influencing and relationship-management skills. * Ability to effectively communicate and present information to executive management and groups of internal and external guests of the organization. * Ability to define problems, collect data, establish facts and draw valid conclusions. * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form. * Ability to maintain organization, meet deadlines and possess integrity and discretion in handling confidential information. * Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. * Ability to work irregular hours and extended shifts including late nights, early mornings, weekends and holidays. * While performing the duties of this job, the team member is regularly required to talk and hear; sit for duration of shift; use hands to finger, handle or feel objects, tools or controls; and reach with hands and arms. The team member must be able to operate a personal computer and office equipment and move freely around the office/property in order to accomplish job duties. The team member is occasionally required to lift, carry, push, pull and/or move objects up to twenty five (25) pounds with assistance. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Working Conditions The noise level in the work environment is usually moderate. When on the casino floor the noise level increases. The facility is not smoke free. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties and skills required.

Starting at $21.64 per hour | First and Second Shift In this fast-paced, high-energy environment where attention to detail is essential, how do we ensure our Food & Beverage (F&B) equipment is kept up and running smoothly. As a Food & Beverage Repair Technician 1 you will complete assigned repair tasks throughout the food venues, and ensure all safety policies, procedures, and regulations are followed. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Maintain F&B equipment by inspecting, repairing, and installing equipment throughout all food venues. Conduct preventative maintenance on all F&B equipment. * *Complete F&B work requests as they are assigned in a timely, accurate manner. * *Operate and take care of all phases of restaurant appliance repair. * Order, receive, stock, and maintain the parts inventory. * Maintain a clean, safe, and organized work environment. * Ensure adherence to Occupational Safety and Health Administration safety requirements and company safety policies to assure the safety of company team members and guests. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * High school diploma or equivalent is preferred. Three (3) years of experience in food equipment repair or related field; or five (5) years of mechanical maintenance experience are required. * Appliance repair certification or Associates degree from a trade school is preferred. Commercial Food Equipment Service Association (CFESA) certification is preferred. Valid certification for handling refrigerants preferred (Universal Certification preferred). * Office skills must include the ability to use standard office equipment and general knowledge of Microsoft Office. * The ability to use strong organization skills and attention to detail to accurately handle multiple job duties and projects in a fast-paced environment. * The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and fractions. * The ability to read and interpret blueprints and schematics. * The ability to maintain discretion in handling confidential information. * The ability to interact with guests and team members professionally. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is regularly required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 50 pounds on a regular basis and up to 100 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member will work near moving parts and extreme noise, such as kitchen equipment, and will be required to work in a hot environment, such as over and near ovens, cooktops, and open flames, and in a cold environment, such as in freezer/production prep kitchen areas. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Starting at $17.88 per hour | Requires flexibility to work various shifts Are you good at staying organized and keeping track of multiple transactions during your shift? If so, the Cage Main Banker position is for you. Below are some of the responsibilities as a Potawatomi Casino Hotel Cage Main Banker: * Maintain security and accountability of all money transactions by tracking and securing issuance of cashier banks and reconciliation of banks during shift. * Assist in the flow of work during shift and act as resource for team member and guest questions. * Process cashier window exchanges and replenish cashier's drawer. Assist with verification of employee transactions. * Verify daily paperwork to resolve any variance errors during shift. * Count and verify all funds into assigned bank. * Process, track, report, and balance the high volume of transactions. What you will love about us: * Paid time off * Medical, dental, vision, and life insurance * 401(k) retirement plan with company match * Free onsite health clinic * Shift premiums * Team Member referral bonus program * Affordable breakfast, lunch and dinner meal options in our employee dining room * Free uniforms with in-house laundry service * Discounted bus pass * Free off-street parking * Free or discounted tickets to area attractions, festivals, and events * Paid training and advancement opportunities * Team member appreciation events * And more! What you need: * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * High School Diploma or equivalent. * Two years of cash handling experience. Even better if you have one or more of the following: * One year of supervisory experience. * Previous experience using a point-of-sale (POS) system.

Starting at $14.78 per hour | Requires flexibility to work various shifts In this fast-paced, high energy environment where great guest service is essential, how do we ensure that our guests receive the information they need to fully enjoy their gaming experience? As a Reservation Agent in our call center, you will answer both internal and external phone calls responding to all guest inquires and team member questions. You will assist guests with making reservations for the hotel and casino restaurants. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Handle both internal and external phone calls in the call center. Direct calls to appropriate individual or department. Answer team member inquiries, concerns, and questions in a prompt, and courteous manner. * *Respond accurately to all guest inquires including but not limited to, Bingo session information, customer point tracking, special events, and reservations. * *Assist guests with making reservations, cancellations, or changes to existing reservations for venues including but not limited to hotel rooms and restaurants using computer systems. * *Maintain a working knowledge of hotel and casino facilities, amenities, and room types. * *Work closely with all departments to obtain, review, and confirm daily calendar information, special events, promotions, and upcoming events relevant to all venues. * *Process and distribute all incoming and outgoing mail including but not limited to processing United Parcel Service (UPS) and Certified Mail pieces; and contact UPS for pick-ups. * *Transport interoffice mail between the casino and hotel as scheduled. * *Compile and send information packets to guests and non-guests as requested. Review and maintain database of current mailing addresses per undeliverable, returned mail. * Assist with special projects from other departments with the direction of the Call Center Supervisor. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * A high school diploma or equivalent and 6 months previous high volume customer service experience are required. Call Center experience is preferred. * Office skills must include the ability to use standard office equipment and knowledge of Microsoft Office. Prior experience with data entry and/or casino or hotel management systems preferred. * The ability to maintain discretion in handling confidential information. * The ability to interact with guests and team members in a professional manner. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 25 pounds occasionally. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate. When on the casino floor, the noise level increases. The work environment is smoke free, when on the casino floor it is not smoke free. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Starting at $14.78 | Second Shift In this fast-paced, high energy environment where attention to detail is essential, how do we ensure our grounds and landscaping is kept up and looking good. As a Grounds Maintenance team member, you will complete assigned projects throughout the property and have the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Maintain the cleanliness of the grounds and landscaping throughout company properties. * *Remove snow and ice from sidewalks, pathways, and other surfaces. * *Ensure maintenance tools are kept in proper working condition and operate equipment safely. Report any unsafe conditions to management. * *Complete grounds maintenance tasks in a timely, safe, and efficient manner while ensuring high levels of guest service and minimal disruption to business operations. * Assist with small construction tasks including but not limited to excavation and handling and/or transportation of equipment and materials. * Report any motor vehicle violations to management within 24 hours of the incident, if assigned driving responsibility. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * A high school diploma or equivalent is preferred. One year of landscaping, maintenance, or related work experience is preferred. * Must be able to safely use landscaping and maintenance equipment including but not limited to power tools, sweepers, and snow blowers. * The ability to achieve and maintain a forklift license within 90 days. * Must have a valid, unexpired Wisconsin Driver's License. * Must have and maintain an acceptable Motor Vehicle Record (MVR). * Office skills must include the ability to use standard office equipment and general computer skills. * The ability to maintain discretion in handling confidential information. * The ability to interact with guests and team members professionally. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift or move objects up to 50 pounds on a regular basis and up to 100 pounds occasionally with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member occasionally works near moving mechanical parts and at heights. The team member is regularly exposed to outdoor weather conditions and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, cold, and vibration. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Starting at $12.21 per hour | Requires flexibility to work various shifts If you are a friendly individual looking to kickstart your career in hospitality, then consider Ru Yi Busser the perfect next step! With an authentic Asian menu featuring Japanese, Korean, Chinese and Thai cuisine, RuYi ensures guests aren't short of delicious dishes. As a busser, you are responsible for setting and clearing tables to provide a clean and tidy environment for our diners. Below are some of the responsibilities as a Potawatomi Hotel & Casino Ru Yi Busser: * Greet guests with a friendly expression of acknowledgment. Anticipate, and attend to guest needs. * Take and serve beverage orders. * Clear discarded debris and used dishware from tables and clean tables after guests depart. * Empty trash cans as needed. * Maintain complete knowledge of the venue and the casino. * Work at other venues as assigned, based on business needs. What you will love about us: * Paid time off * Medical, dental, vision, and life insurance * 401(k) retirement plan with company match * Free onsite health clinic * Shift premiums * Team Member referral bonus program * One complimentary meal per day in our Employee Dining Room * Free uniforms with in-house laundry service * Discounted bus pass * Free off-street parking * Free or discounted tickets to area attractions, festivals, and events * Paid training and advancement opportunities * Team member appreciation events * And more! What you need: * Excellent communication, hospitality, interpersonal and math skills. * Attentiveness and patience for guests. * The ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. Even better if you have one or more of the following: * A high school diploma or equivalent and 6 months of related experience. * Experience with point-of-sale (POS) systems.

Starting at $11.10 per hour plus tips | Requires flexibility to work various shifts In this fast-paced, high energy environment where great guest service is essential, how do we ensure our guests are greeted and assisted adequately to best enjoy their time with us? As a Bell Person, you will have a genuine passion for guest service, top notch organizational skills, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Greet guests in a timely and pleasant manner and escort guests to their rooms. * *Assist guests in and out of their vehicle and provide information regarding the parking and retrieval of their vehicle. Provide valet information to guests. * *Assist with maintaining organized records of guest car keys, coat check, and wheelchairs. * *Assist guests with transportation and storage of luggage and packages including loading and unloading vans, taxis, and other motor vehicles; carrying and transporting luggage to and from rooms and storage. Push and pull full bell carts. * *Assist physically challenged guests as needed. * *Familiarize guests with the hotel and room by pointing out amenities and special features and answering guest questions about the facility. * *Ensure organized and efficient valet operations (directing traffic or handing out Valet tickets). * *Act as a resource to guests and team members by maintaining thorough knowledge of the facility, special events, promotions, local attractions, and other amenities. * *Attend to guest needs, inquiries, or special requests in a friendly, courteous, and prompt manner offering the highest level of service. * *Locate misdirected or lost package for guest and deliver to guest's room. Deliver specially requested items to guest rooms as needed. * *Ensure hotel entrance, elevators, and other public areas are safe, clean, and attractive. Perform light cleaning duties as needed and daily maintenance of bell carts, stanchions, and other items in the hotel entrance. * Perform duties in full compliance with departmental Internal Controls, policies, procedure, and regulations. * Perform other duties as assigned. Job Qualifications * High School Diploma or equivalent and previous bell service or related hospitality experience are preferred. * The ability to maintain discretion in handling confidential information. * The ability to use strong organization skills and attention to detail to accurately handle multiple job duties in a fast-paced environment. * The ability to interact with guests and team members professionally. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move for prolonged periods of time in a physically demanding, fast-paced environment. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member will be required to lift, carry, push, pull, or move objects up to 50 pounds on a regular basis and up to 75 pounds occasionally with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate. When on the casino floor the noise level increases. The facility is not smoke free. While performing the duties of this job the team member is frequently exposed to outdoor weather conditions. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Starting at $14.78 per hour plus tips | Requires flexibility to work various shifts In this fast-paced, high energy environment where great guest service is essential, how do we provide our Bingo guests with an exceptional gaming experience while ensuring the accuracy of our many Bingo transactions? As a Bingo Inventory Clerk, you will issuing Bingo Product to the Bingo staff and acting as the Bingo Paymaster for payment to the guest. While carrying out the job duties listed below, you will contribute to our continued business success by providing unsurpassed guest service, personal and professional dedication to our Mission, Vision, and Values, and demonstrating a high level of integrity and ethical standards. Principal Duties and Responsibilities (*Essential Functions) * *Maintain security and accountability of assigned bankroll, Bingo inventory, and related transactions during an assigned shift. * *Maintain accurate records and paperwork. * *Research and resolve any variance errors that may arise during the shift. * *Prepare, distribute, and document bankroll and inventory items to team members using computer software or manual processes. * *Receive, count, verify, and record bankroll and inventory items from team members using computer software or manual processes. * *Prepare and record bank deposits. * *Complete all Title 31 and tax process paperwork * *Perform exchanges of currency and negotiable items with team members. * *Perform duties as a Bingo Paymaster * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * High School Diploma or equivalency and one year of cash handling experience are required. Large volume cash handling and customer service experience is preferred. * Office skills must include basic computer skills. * The ability to perform basic math functions with or without a calculator. * The ability to maintain discretion in handling confidential information. * The ability to interact with customers and team members in a professional manner. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is regularly required to talk, hear, walk, climb, balance, stoop, kneel, crouch, stand, and move for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member may occasionally be required to lift or move objects up to 25 pounds on a regular basis and up to 60 pounds occasionally. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate. When on the casino floor, the noise level increases. The facility is not smoke free. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties and skills required.

Starting at $15.44 per hour | Requires flexibility to work various shifts In this fast-paced, high energy environment where great guest service is essential, how do we ensure all of our guests are happy with our service? As a Casino Host, you will be responsible for developing and maintaining superior relationships with PCCH guests in order to maximize Casino revenue. Develop an environment that creates excitement for guests, promoting the loyalty program and events, attracting VIP players and hosting their visits to ensure guest satisfaction, loyalty and repeat visits. Principal Duties and Responsibilities * Ensure Casino is compliant with all local, state and federal regulations and Tribal MICS and perform all duties in full compliance with departmental Internal Controls, policies, procedures, and regulations * Develop player relationships to mold gaming loyalty and retention to minimize player defection * Maintain close ties with targeted guests through personal contact (i.e. phone, email, in person, etc.). Maintain good will with all guests. Actively seek out new players through networking events. Build relationships with target players using contact strategy through a variety of inbound and outbound channels. Act as an effective Casino ambassador to ensure communication of all casino operations, events and programs to encourage participation and return visits to the Casino, with a goal of growing a critical source of revenue for the business. * Work closely with the Marketing Services Manager, using the information provided to leverage property amenities and programs to new and/or targeted players * Evaluate guest play for comping needs and preparing, coordinating, and administering those complimentaries, based on established objectives, (i.e. Hotel, restaurant, transportation, etc.). * Strive to delight our guests; exceeding their expectations through gracious, enthusiastic and personalized service. * Respond to guest requests and work independently to resolve guest concerns and conflicts in a fair and equitable manner to achieve guest satisfaction. * Track and monitor guest feedback on an ongoing basis to determine program effectiveness, and provide information to Management on guest preferences and their expectations. * Recognize problems and business trends and report to the Marketing Services Manager. Make recommendations regarding marketing opportunities. * Expected to exceed sales goals, coordinate complimentary amenities, socialize with assigned players at events on and off property and arrange special request events for VIP players. * Assist with the planning and execution of assigned parties, promotions, special events and tournaments. * Facilitate full integration with all casino departments to provide ultimate guest services. * Maintain high level of visibility and professionalism throughout the facility, maintain confidentiality, discretion and security of all players accounts, files, records, and lists including financial data. * Keep current with industry trends and technology to help maintain company's competitive edge, as well as maintaining up-to-date knowledge of all gaming machines, table games, entertainment, and general property information. * Possess a "can do" attitude. Varied hours required. * Participate in special projects, VIP Events, and all other duties as assigned by the Marketing Services Manager. Job Qualifications * High School diploma or equivalent and 2 years of related experience such as marketing, account management, sales, player development, guest service or guest relationship building preferable in the gaming industry or other luxury service are required. * Must have strong direct or telemarketing sales and relationship-building skills. * Must possess strong oral and written communications skills. * The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and United States currency. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * Excellent organizational skills and the ability to maintain accuracy is required. * Advanced computer experience is required. * Ability to uphold complete confidentiality is required. * Must display professionalism when representing PCCH and during stressful situations. Disclaimer This job description describes the general nature and level of work performed by the Team Member assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. This Team Member may be required to perform other job-related duties as requested by their supervisor(s). All requirements are subject to change over time and to possible modification to reasonably accommodate individuals with a disability.

Starting at $11.10 per hour plus tips | Requires flexibility to work various shifts In this fast-paced, high energy environment where great guest service is essential, how do we ensure all of our banquet guests are happy with our service? As a Banquet Bartender, you will have a genuine passion for guest service, top notch organizational skills, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Mix and pour drinks per recipe cards using accurate measures and proper glassware. Responsible to complete drink orders for both guest and server needs.. * *Greet guests promptly with a friendly expression of acknowledgment. Assess, anticipate, and attend to guest needs or concerns in a courteous manner. * *Operate and clean all equipment in bar areas including beverage dispensing systems and beer taps. * *Push mobile bars into place and return to proper storage after events. * *Thorough and effective knowledge and understanding of Banquet Event Orders (BEO's) to ensure bars are set and specified service is met. Ensure to have all necessary product and equipment for each event. * *Must attend pre-shift meetings to ensure clear understanding for proper attention to timing and service needs. * *Use point-of-sale (POS) system to accurately enter orders, disburse correct change, and process credit card and other transactions. * *Assist in ensuring the highest level of guest satisfaction is achieved and maintained. Adapt to last minute changes, remain thoughtful in difficult situations and positively resolve problems with critical thinking, taking initiative to satisfy and exceed guest expectations. * *Monitor and ensure responsible alcohol service to guests. * *Maintain a clean, stocked, and safe work environment. * *Maintain complete knowledge of menu and beverage selection and preparations to include wine, liqueur, liquor, champagne, and beer. * *Maintain thorough knowledge of casino and hotel offerings, locations, promotions and events in order to answer guest inquiries and provide directions. * *Communicate with fellow team, leadership, other departments, vendors and guests in a courteous and professional manner at all times. * Work at other venues as assigned, based on business needs. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * A high school diploma or equivalent is preferred and 6 months of high volume bartending experience is required. Cash handling experience is preferred. * Experience with point-of-sale (POS) systems preferred. * The ability to obtain and maintain a City of Milwaukee bartender's license within 90 days. * The ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days. * The ability to maintain discretion in handling confidential information. * The ability to interact with guests and team members professionally. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * Ability to read and interpret written instructions and diagrams. * While performing the duties of this job, the team member is regularly required to talk, walk, hear, climb, balance, stoop, kneel, crouch, stand, sit, and move freely throughout the property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer/point-of-sale (POS) system. The team member is required to lift, carry, push, pull, or move objects up to 20 pounds on a regular basis and up to 70 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Pay based on experience | Requires flexibility to work various shifts Do you flourish helping others in the mist of all the action? As a Cage Inventory Supervisor, you will be responsible to supervise approximately 10 -15 Cashiers and Bankers. You will have a key role in the tracking process by maintaining security and accountability of all money and inventory transactions. Below are some of the responsibilities as a Potawatomi Casino Hotel Cage Inventory Supervisor: * Maintain security and accountability of all money and inventory transactions within Cage Inventory during their shift. * Carry out supervisory responsibilities to include interview and hiring process; training team members; scheduling and motivating team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints; and resolving problems. * Verifying daily paperwork to find, record, and resolve variances. * Address any guest inquiries or complaints and follow up with proper documentation. * Count and verify all funds into assigned bank. * Verify the transfer of funds to and from cage area. * Maintain accurate records and paperwork. * Provide instruction and assist Cage Inventory team members when needed. What you will love about us: * Paid time off * Medical, dental, vision, and life insurance * 401(k) retirement plan with company match * Free onsite health clinic * Shift premiums * Team Member referral bonus program * Affordable breakfast, lunch and dinner meal options in our employee dining room * Free uniforms with in-house laundry service * Discounted bus pass * Free off-street parking * Free or discounted tickets to area attractions, festivals, and events * Paid training and advancement opportunities * Team member appreciation events * And more! What you need: * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends and holidays. * A high school diploma or equivalent. * Two years of cash handling experience. Even better if you have one or more of the following: * Previous supervisory experience.

Up to $1,500 Sign-on Bonus Starting at $16.64 per hour | Requires flexibility to work various shifts In this fast paced, high energy environment where quality is essential, how do we ensure we are producing superior food products? As a Rock & Brews Cook 2 you will maintain food quality standards, and ensure guest satisfaction. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Perform intermediate food preparation and cooking duties, including but not limited to following company recipes, breading and marinating ingredients for use; preparing desserts, appetizers, and hot foods; and seasoning and cooking meats, fish, and vegetables. * *Prepare menu items and dishes using griddle, flat top, fry, pressure fryer, and/or tempura cooking methods. * *Use and clean kitchen surfaces, equipment, and utensils including but not limited to ovens, grills, fryers, pressure fryers, broilers, and knives safely. * *Ensure a safe, sanitary, and organized working environment, working closely with dishwashers, and Cook 1 at all times. * Learn to perform skilled kitchen and cooking duties and assist other members of the culinary team. * Assist in storing and rotating of all inventories as needed. * Perform opening and closing duties as needed. * Work at other kitchens/venues as assigned, based on business needs and to gain knowledge. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * The ability to demonstrate intermediate culinary skills is required. * A high school diploma or equivalent is preferred. Six months of related experience is required. * The ability to successfully achieve ServSafe certification within 90 days. * The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and fractions. * The ability to maintain discretion in handling confidential information. * The ability to interact with guests and team members professionally. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is regularly required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property for prolonged periods of time in a physically demanding, fast-paced environment. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member will be required to lift, carry, push, pull, or move objects up to 25 pounds on a regular basis and up to 50 pounds occasionally, Disclosure This job description describes the general nature and level of work performed by the Team Member assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. This Team Member may be required to perform other job-related duties as requested by their supervisor(s). All requirements are subject to change over time and to possible modification to reasonably accommodate individuals with a disability.

Starting at $16.26 per hour | Requires flexibility to work various shifts Do you enjoy interacting with customers? As a Cage Cashier, you will be in the forefront of the transaction process by redeeming slot machine tickets/vouchers, selling and redeeming table games chips, performing currency exchange and processing credit card cash advances and debit card withdrawals. Below are some of the responsibilities as a Potawatomi Casino Hotel Cage Cashier: * Assist guests by redeeming slot machine tickets/vouchers for cash; selling and redeeming table games chips for cash; performing currency exchanges; cashing guests' checks; and processing credit card cash advances and debit card withdrawals. * Provide accountability for assigned window including accurately processing high volume transactions and reconciling cash and transactional instruments at end of shift. * Use several different software applications and electronic equipment to track, report, and balance the high volume of transactions performed. * Complete all Title 31 and tax process paperwork. * Disburse requested monies to gaming operations team members. * Process even exchanges with the main banker/supervisor when necessary. What you will love about us: * Paid time off * Medical, dental, vision, and life insurance * 401(k) retirement plan with company match * Free onsite health clinic * Shift premiums * Affordable breakfast, lunch and dinner meal options in our employee dining room * Free uniforms with in-house laundry service * Discounted bus pass * Free off-street parking * Free or discounted tickets to area attractions, festivals, and events * Paid training and advancement opportunities * Team member appreciation events * And more! What you need: * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * A high school diploma or equivalent * One year of cash handling experience. Even better if you have one or more of the following: * Previous experience in banking.

Starting at $6.87 per hour plus tips | Requires flexibility to work various shifts Do you like to play cards? Do you enjoy talking to people? As a Table Games Dealer, you will be in the middle of the casino action working among nearly 50 tables on our massive casino floor. Cards! Dice! Spinning ball! Table Games has them all! No experience is necessary. Come learn to be a Table Games Dealer. Make money while you learn the exciting Table Games industry. Below are some of the responsibilities as a Potawatomi Casino Hotel Dealer: * Provide outstanding Customer Service to Guests! * Learn and deal all games offered by Potawatomi Casino Hotel. * Contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our Mission, Vision, and Values. * Perform other duties as assigned. What you will love about us: * Paid dealer training and advancement opportunities * Flexible work schedule * Paid time off * Medical, dental, vision, and life insurance * 401(k) retirement plan with company match * Free onsite health clinic * GED Program * Shift premiums * Team Member referral bonus program * Affordable breakfast, lunch and dinner meal options in our employee dining room * Free uniforms with in-house laundry service * Discounted bus pass * Free off-street parking * Free or discounted tickets to area attractions, festivals, and events * Paid training and advancement opportunities * Team member appreciation events * And more! What you need: * A smiling face. * A positive and welcoming attitude. * Must demonstrate proficiency in dealing each game before dealing for guests. * Ability to calculate basic math in your head. * Ability to work in a noisy fast-paced environment. Even better if you have one or more of the following: * Enjoy working with people. * Enjoy being an entertainer.