Potawatomi Hotel & Casino jobs in Milwaukee, WI

Starting at $13.43 per hour | Requires flexibility to work various shits In this fast-paced, high-energy environment where convenience and exceptional service is essential to the overall experience at Potawatomi, how do we ensure guests to our Retail Store are served quickly with exceptional service? As a Retail Clerk you will assist guests to find that special gift or souvenir or, just the right snack to satisfy their craving. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Provide the highest level of guest service by answering guest's questions, providing information about merchandise, and by suggesting items guests may want to purchase. * *Process guest payment transactions using point of sale (POS) system. * *Be familiar with all store items and inventory. * *Replenish and maintain inventory. * *Maintain accurate records of merchandise sold and stock on hand. * Maintain knowledge of casino and hotel facilities and events and provide information to guests as requested. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * High School Diploma or equivalent is required. * 6 months of cash handling experience required. Customer service experience is preferred. * The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and United States currency. * The ability to maintain discretion in handling confidential information. * The ability to interact with guests and team members in a professional manner. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer and point-of-sale (POS) system. The team member is required to lift, carry, push, pull, or move objects up to 25 pounds on a regular basis and up to 50 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

are 10:00 a.m. - 6:00 p.m. In this fast-paced, high energy environment where great guest service is essential, how do we ensure that our hotel guests are happy, rested, and ready to enjoy all the property has to offer? As a Hotel Room Attendant, you will provide housekeeping and cleaning of hotel rooms and common areas to ensure the Hotel is thoroughly cleaned. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Perform housekeeping duties for assigned rooms to maintain guest rooms, bathrooms, and other areas of the hotel in clean and orderly condition. * *Clean the required numbers of rooms each shift to meet department needs and standards. * *Clean bathrooms and scrub and disinfect toilets, bathtubs, showers, sinks, and counters, and other bathroom fixtures. Replenish bathroom amenities in guest rooms. * *Wash, dust, and wipe down furniture, fixtures, mirrors, windows, woodwork, and other structural fixtures, decorative objects, and furnishings in guest rooms. * *Clean flooring in guest rooms including but not limited to vacuuming carpets; sweeping; scrubbing the floors on hands and knees, and mopping floors. Operate cleaning equipment including but not limited to vacuums, floor cleaners, and mops. * *Remove and replenish supplies such as linens, towels, bathroom amenities, drinking glasses, cleaning supplies, and other items. * *Collect and change bedding and linens in guest rooms for laundering. * *Remove trash, room service items, recyclables, and other debris and dispose of properly. * *Interact with all hotel departments to ensure that cleaning needs are completed and performed in a safe and timely fashion with minimal disruption to business operations. * *Report safety hazards, repair needs, or maintenance issues to supervisor or manager. * Assists to move or flip mattresses when needed. * Respond to guest inquiries, special requests, or complaints promptly with positive resolutions. * Collect and report all items left by guests in rooms or public areas. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * High School diploma or equivalent and hotel housekeeping experience is preferred. * Ability to work with various cleaning agents, tools, and equipment and be trained in blood borne pathogens and perform required blood borne pathogens procedures. * The ability to maintain discretion in handling confidential information. * The ability to interact with customers and team members in a professional manner. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, bend and move freely throughout and property for duration of scheduled shift in a physically demanding, fast-paced environment. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member is required to lift, carry, push, pull, or move objects up to 25 pounds regularly and up to 50 pounds or more occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually quiet. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member is regularly exposed to cleaning chemicals used in the maintenance of the property, and exposed to blood borne pathogens. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Pay based on experience | Third shift In this fast-paced, high energy environment where great guest service is essential, how do we ensure that our guests are receiving the best service possible allowing them to fully enjoy their gaming experience? As a Guest Relations Specialist, you will administer the Customer Relationship Management program that supports the company strategies and initiative that promote guest satisfaction. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Administer and maintain the Customer Relationship Management program to support company image, strategies, and initiatives to promote guest satisfaction and loyalty. Provide timely updates, summary reports, and service enhancement recommendations to department and senior leadership. * *Ensure timely resolution of guest issues by implementing effective communication, investigation, resolution, and response techniques. Extend complimentary services within the guidelines established by management as appropriate. * *Maintain accurate records of guest incidents and conduct detailed, thorough investigations to resolve guest concerns. Assure that each guest receives a timely, accurate, consistent, and positive response from PCH. * *Develop and maintain ongoing, interactive working relationships with PH&C departments to ensure full support and collaboration in regards to service strategies and objectives. * *Implement, support, and administer the Problem Gambling initiative and Ride Assistance Program to enhance awareness and responsibility, direct guests and their families to appropriate resources, protect guest wellbeing and safety, and minimize liability to PCH. * Assist in coordinating and conducting customer service training for team members, including attending department shift meetings to review, update, and deliver information regarding the Problem Gambling and Ride Assistance programs, along with departmental relationship building strategies. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * A high school diploma or equivalent and 2 years of related experience in an organization of similar size are required. An Associate's degree can take the place of 1 year experience. Experience in the gaming industry is preferred. * The ability to demonstrate accurate writing skills. * Office skills must include the ability to use standard office equipment, and the ability to demonstrate knowledge of Microsoft Excel and other Microsoft Office software. Experience with casino management systems, hotel reservations systems, and dispute tracking software preferred. * The ability to maintain discretion in handling confidential information. * The ability to interact with guests and team members at all levels of the organization professionally, including the ability to speak in front of small groups. * The ability to interact with stakeholders of all levels and understand the interests of multiple stakeholders and how those interests relate to Potawatomi Hotel & Casino (PH&C) and its goals. The ability to draft professional correspondence. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 25 pounds occasionally. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate. When on the casino floor, the noise level increases. The facility is not smoke free. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Starting at $13.43 per hour plus tips | Requires flexibility to work various shifts In this fast-paced, high energy environment where great guest service is essential, how do we provide our Bingo guests with an exceptional gaming experience while ensuring the accuracy of our many Bingo transactions? As a Bingo Clerk, you will serve guests by selling bingo product. You will also balance payment for bingo transactions. While carrying out the job duties listed below, you will contribute to our continued business success by providing unsurpassed guest service, personal and professional dedication to our Mission, Vision, and Values, and demonstrating a high level of integrity and ethical standards. Principal Duties and Responsibilities (*Essential Functions) * *Serve guests by selling bingo product by processing cash, credit, and debit sales transactions in a timely and accurate manner. * *Verify issued and returned bingo paper or pull tabs used for sales. * *Balance cash and related payment types, paper, pull-tabs, and returns for each bingo session. * *Interact with all guests and team members in a professional and courteous manner and provide excellent customer service. * * Professionally announce Bingo information to Bingo Caller and guest. * *Pay bingo game winners and process appropriate paperwork. * Provide bingo and general casino information to guests. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * A high school diploma or equivalent is preferred. One year of fast, paced, high volume cash handling and customer service experience preferred. * The ability to interact with customers and team members in a professional manner. * The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and United States currency. * The ability to maintain discretion in handling confidential information. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is regularly required to talk, hear, walk, climb, balance, stoop, kneel, crouch, stand, and move for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer/Point of Sale (POS). The team member is required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 25 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. Disclaimer The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, or skills required.

Starting at $16.26 per hour | Requires flexibility to work various shifts We are looking for candidates that are a fit for being the first face as guest and team members enter the hotel and casino. As a Security Line Officer, you are the front line of protection for the guest, team members and company. That includes the safety and protection of all, awareness of what is going on around you, filling out reports as needed, and the list goes on. Below are some of the responsibilities as a Potawatomi Casino Hotel Security Line Officer: * *Execute security duties to adequately protect the life and property of guests, team members, company assets, and property. * *Escort and observe guests and team members to ensure their safety and protection; identify potential safety hazards and report observations to the appropriate individual for proper resolution. * *Greet and welcome guests in a friendly and professional manner. * *Generate necessary written reports regarding security related incidents involving guests, team members, property, and assets. * *Attend to the medical needs of guests and team members on assigned shift; respond to critical situations and emergencies. * *Ensure safe transportation of Casino's monies and gaming tokens including but not limited to assisting with the opening and closing of the gaming tables. * *Request and review identification from all guests who appear to be under the legal age to ensure compliance with state and federal gaming regulations. * *Maintain a working knowledge of guests and team members who have been banned from re-entering the property and advise appropriate individuals and departments when observing trespassers on property. * *Operate mobile units including all forms of transportation if assigned driving responsibilities. Report all motor vehicle violations to management within 24 hours of incident if assigned driving responsibilities. * The ability to use basic math skills including adding, subtracting, multiplying, and dividing using whole numbers and United States currency. * While performing the duties of this job, the team member is regularly required to talk, hear, walk, climb, balance, stoop, kneel, crouch, stand, and move for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member will be required to lift or move objects up to 50 pounds on a regular basis and up to 100 pounds occasionally with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Perform job duties in full compliance with departmental Internal Controls, policies, standard operating procedures and regulations. * Perform other duties as assigned. What you will love about us: * Paid time off * Medical, dental, vision, and life insurance * 401(k) Retirement Plan with company match * Free onsite health clinic * Shift premiums * One complimentary meal per shift in our Employee Dining Room * Free uniforms with in-house laundry service * Discounted bus pass * Free off-street parking * Free or discounted tickets to area attractions, festivals, and events * Paid training and advancement opportunities * Team member appreciation events * And more! What you need: * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * A high school diploma or equivalent Even better if you have one or more of the following: * Guest facing customer service experience. * Prior security experience

Pay based on experience | Requires flexibility to work various shifts Do you flourish helping others in the mist of all the action? As a Cage Inventory Supervisor, you will be responsible to supervise approximately 10 -15 Cashiers and Bankers. You will have a key role in the tracking process by maintaining security and accountability of all money and inventory transactions. Below are some of the responsibilities as a Potawatomi Casino Hotel Cage Inventory Supervisor: * Maintain security and accountability of all money and inventory transactions within Cage Inventory during their shift. * Carry out supervisory responsibilities to include interview and hiring process; training team members; scheduling and motivating team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints; and resolving problems. * Verifying daily paperwork to find, record, and resolve variances. * Address any guest inquiries or complaints and follow up with proper documentation. * Count and verify all funds into assigned bank. * Verify the transfer of funds to and from cage area. * Maintain accurate records and paperwork. * Provide instruction and assist Cage Inventory team members when needed. What you will love about us: * Paid time off * Medical, dental, vision, and life insurance * 401(k) retirement plan with company match * Free onsite health clinic * Shift premiums * Team Member referral bonus program * Affordable breakfast, lunch and dinner meal options in our employee dining room * Free uniforms with in-house laundry service * Discounted bus pass * Free off-street parking * Free or discounted tickets to area attractions, festivals, and events * Paid training and advancement opportunities * Team member appreciation events * And more! What you need: * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends and holidays. * A high school diploma or equivalent. * Two years of cash handling experience. Even better if you have one or more of the following: * Previous supervisory experience.

are 4:00 a.m. - 12:30 p.m. Are you good at working with a dedicated team focused on a daily goal? Did you ever wonder where all the money goes in a Casino? Do you enjoy getting a free workout during your shift? If so, the Soft Count Member is the position for you! Below are some of the responsibilities as a Potawatomi Casino Hotel Soft Count Member: * Operate large currency counting machines. * Sort, count, and record information to verify revenue counts. * Calculate and complete multiple transfers accurately and quickly. * Prepare required paperwork and documentation on a daily basis. What you will love about us: * Earn additional incentive pay daily for performing assigned tasks * Complete daily assignments quickly to earn an early release for the shift with a full day of pay * Paid time off * Medical, dental, vision, and life insurance * 401(k) retirement plan with company match * Free onsite health clinic * Affordable breakfast, lunch and dinner meal options in our employee dining room * Free uniforms with in-house laundry service * Discounted bus pass * Free off-street parking * Free or discounted tickets to area attractions, festivals, and events * Paid training and advancement opportunities * Team member appreciation events * And more! What you need: * The ability to work irregular early mornings, weekends, and holidays. * A high school diploma or equivalent. Even better if you have one or more of the following: * 1 year previous machine operation, assembly line, or high volume inventory processing experience.

Starting at $12.21 per hour plus tips | Requires flexibility to work various shifts In this fast-paced, high energy environment where great guest service is essential, how do we ensure all of our Sports Bar guests are happy with our service? As a Sports Bar Busser, you will have a genuine passion for guest service, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Strong attention to detail and the ability to work in a Team environment. * *Create a welcoming environment for our guests by ensuring the dining room is clean, free from trash and debris and tables are set up properly. * *Greet the guests with a friendly expression of acknowledgement. Assess, anticipate, and attend to guest needs or concerns in a prompt and courteous manner. Refill guests' water glasses as needed * *Maintain a clean, well-stocked, and safe working environment. * *Clear discarded debris and used dishware from tables throughout service and clean tables after guests depart. * *Take all dirty dishes including but not limited to plates, bowls, glassware, silverware, and trays to dish tank. * *Empty trash cans as needed. * Maintain complete knowledge of the venue to include menu items, beverage selection, specials, promotions, events, and policies. * Maintain thorough knowledge of casino and hotel in order to answer guest inquiries and provide directions. * Work at other venues as assigned, based on business needs. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * A high school diploma or equivalent and 6 months of related experience are preferred. * The ability to successfully achieve Responsible Alcohol certifications within 90 days. * The ability to maintain discretion in handling confidential information. * The ability to interact with guests and team members professionally. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is regularly required to talk, hear, walk, climb, balance, stoop, kneel, crouch, stand, sit, and move freely throughout the property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member is required to lift, carry, push, pull, or move objects up to 20 pounds on a regular basis and up to 60 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. The team member will be exposed to, handle, and work with foods that are commonly classified as allergens, including but not limited to peanuts, tree nuts, eggs, soy, dairy products, seafood, shellfish, and gluten. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Starting at $14.78 | Requires flexibility to work various shifts In this fast-paced, high energy environment where cleanliness and attention to detail is essential, how do we ensure our back-of-house kitchens are kept fully-functional for service? As a Casino Coffee Bar Utility Steward, you will maintain a clean and safe kitchen and have the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Load dirty dishes, glassware, and utensils into racks and dishwashing machines. Inspect all items for cleanliness after washing and rewash as needed. * *Operate and maintain dishwashing machines to include cleaning and draining of machines. * *Distribute clean dishware and utensils to assigned venue(s). * *Remove, sort, and dispose of trash as assigned according to established guidelines. * *Maintain clean, safe, and organized work areas including but not limited to floors, walls, and counters. Ensure a high level of sanitation is in place at all times and that all team members follow all sanitation procedures and food guidelines. * Assist in the maintenance of temperature and breakage logs. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * A high school diploma or equivalent and 6 months of related experience are preferred. * The ability to successfully achieve ServSafe certification within 90 days. * The ability to maintain discretion in handling confidential information. * The ability to interact with guests and team members professionally. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is regularly required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property for prolonged periods of time in a physically demanding, fast-paced environment. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member is required to lift, carry, push, pull, or move objects up to 20 pounds on a regular basis and up to 60 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member will work near moving parts and extreme noise, such as kitchen equipment, and will be required to work in a hot environment, such as over and near ovens, cooktops, and open flames and in a cold environment such as in freezer/production prep kitchen areas. The team member will be exposed to foods that are commonly classified as allergens, including but not limited to peanuts, tree nuts, eggs, soy, dairy products, seafood, shellfish, and gluten. While performing the duties of this job, the team member will use chemical cleaning products. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Starting at $21.64 per hour | First and Second Shift In this fast-paced, high-energy environment where attention to detail is essential, how do we ensure our Food & Beverage (F&B) equipment is kept up and running smoothly. As a Food & Beverage Repair Technician 1 you will complete assigned repair tasks throughout the food venues, and ensure all safety policies, procedures, and regulations are followed. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Maintain F&B equipment by inspecting, repairing, and installing equipment throughout all food venues. Conduct preventative maintenance on all F&B equipment. * *Complete F&B work requests as they are assigned in a timely, accurate manner. * *Operate and take care of all phases of restaurant appliance repair. * Order, receive, stock, and maintain the parts inventory. * Maintain a clean, safe, and organized work environment. * Ensure adherence to Occupational Safety and Health Administration safety requirements and company safety policies to assure the safety of company team members and guests. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * High school diploma or equivalent is preferred. Three (3) years of experience in food equipment repair or related field; or five (5) years of mechanical maintenance experience are required. * Appliance repair certification or Associates degree from a trade school is preferred. Commercial Food Equipment Service Association (CFESA) certification is preferred. Valid certification for handling refrigerants preferred (Universal Certification preferred). * Office skills must include the ability to use standard office equipment and general knowledge of Microsoft Office. * The ability to use strong organization skills and attention to detail to accurately handle multiple job duties and projects in a fast-paced environment. * The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and fractions. * The ability to read and interpret blueprints and schematics. * The ability to maintain discretion in handling confidential information. * The ability to interact with guests and team members professionally. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is regularly required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 50 pounds on a regular basis and up to 100 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member will work near moving parts and extreme noise, such as kitchen equipment, and will be required to work in a hot environment, such as over and near ovens, cooktops, and open flames, and in a cold environment, such as in freezer/production prep kitchen areas. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

The Senior Accountant is responsible for managing the organization's accounts payable, payroll, general ledger, and financial reporting functions. This position ensures timely and accurate month-end close, supports the CFO with budgeting, audit preparation, and compliance, and contributes to process improvements. The Senior Accountant is directly responsible for the accuracy of the general ledger and financial statements and works closely with the Staff Accountant, who manages accounts receivable and housing transactions, to ensure the accuracy and integrity of VISIT Milwaukee and Destination Milwaukee, Inc.'s financial records. ESSENTIAL DUTIES AND RESPONSIBILITIES: General Accounting Maintain the general ledger including journal entries, allocations, reconciliations, year-end closing, and new fiscal year set-up. Prepare monthly financial statements and reports in a timely and accurate manner. Assist the CFO with budget preparation, monitoring, and revisions. Prepare schedules, reconciliations, and supporting documentation for the annual audit. Ensure compliance with federal, state, and local tax and reporting requirements including 1099s and sales/use tax filings. Maintain the chart of accounts and budget entry in the accounting system. Maintain, balance, and reconcile various ledger accounts using Excel spreadsheets. Perform periodic auditing/review of general ledger accounts to ensure proper classification and accuracy Support Committee reporting and attend Committee meetings as required. Monitor purchase order system, follow up on older outstanding purchase orders, and assist staff with entry issues. Reconcile on-hand parking vouchers. Support process improvements and accounting system enhancements. Accounts Payable Manage the full accounts payable process, including invoice entry, coding, and disbursements. Ensure compliance with organizational policies and federal/state regulations. Monitor aged payables and manage weekly disbursements. Reconcile AP subsidiary ledgers and prepare related month-end journal entries and reports. Maintain vendor records, W-9 database, and ensure proper sales/use tax treatment on invoices. Payroll Administer biweekly payroll using Paylocity, ensuring accuracy and compliance with payroll laws and policies. Maintain payroll records and reconcile payroll-related GL accounts. Process employee deductions, FSA contributions, and 401(k) deferrals; coordinate with providers and third-party administrators. Prepare and reconcile payroll tax filings and year-end reporting (W-2s, 401(k), etc.). Provide payroll reporting for financial reporting and compliance. Respond to payroll-related employee inquiries in coordination with HR. Cash & Investments Monitor checking and investment accounts; manage daily cash flow for maximum earnings potential. Prepare and reconcile monthly bank statements for review by the CFO. Oversee petty cash handling and reconciliation. QUALIFICATIONS: Required education and experience: Bachelor's degree from an accredited institution in accounting or finance; or An equivalent combination of education, experience, and training that would provide the knowledge, skills and abilities required for successful performance of the essential job duties. Preferred five years of progressive accounting experience, including hands-on AP and payroll processing; nonprofit experience strongly preferred. Strong knowledge of internal controls and compliance; ability to prepare and analyze financial statements. Required skills, knowledge and abilities: Demonstrated experience with computerized accounting systems, including general ledger, accounts payable, and accounts receivable processes. Hands-on experience with Paylocity payroll processing. Proficiency in Microsoft Office Suite, with advanced skills in Excel (minimum of three years' experience required). Experience working with databases and customer relationship management (CRM) systems. Strong organizational skills with the ability to manage multiple projects, priorities, and deadlines independently while maintaining attention to detail. Commitment to accuracy, thoroughness, and timeliness in all assignments. High level of self-motivation, work ethic, and accountability. Strong analytical and problem-solving skills, with the ability to apply sound judgment and take initiative in resolving issues. Excellent interpersonal skills, with professionalism, tact, and sound judgment when working with internal and external stakeholders. Demonstrated commitment to diversity, equity, and inclusion, with the ability to effectively engage and present to diverse audiences, including racially, ethnically, and socioeconomically diverse communities. Ability to follow direction, contribute to a team-oriented environment, and foster a supportive workplace culture. Strong desire to excel professionally and engage in ongoing professional development. Prior nonprofit accounting experience strongly preferred. Must successfully complete a background check Physical Requirements Ability to sit at a desk and operate a computer for extended periods. Must be able to hear and converse via telephone and in person. Must be able to stoop, bend or reach above the shoulders. Occasional lifting of boxes and equipment up to 50 pounds. Local travel may be required in personal vehicle, occasional air travel possible. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Important: Due to the high volume of applications, we are unable to contact every applicant. If you do not hear from us, it means that we have moved forward with another candidate who more closely meets the qualifications for the position. Please submit your application through our online system, including your cover letter and resume. Visit Milwaukee is proud to be an equal opportunity employer.

Starting at $19.67 per hour | Third shift In this fast-paced, high energy environment where information system operation is essential, how do we ensure our Information Technology (IT) systems are kept up and running smoothly? As an Information Technology Visual Technician, you will provide support and assist in providing top-notch customer service to end users with the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our Mission, Vision, and Values. Principal Duties and Responsibilities (*Essential Functions) * *Test and maintain the Audio Visual (AV) and Public Address (PA) systems, zones and volume levels. * *Maintain all the video screens stationed in both the front and back of house to ensure that the screens are functioning properly to include but not limited to monthly removal of screens for cleaning and repair of all parts and connections; and maintenance of internal video screen components as necessary. * *Maintain an accurate inventory of replacements parts in stock, screens, computers, amplifiers, speakers, and other AV equipment by manufacturer and by location in the casino. * *Coordinate, support, and execute live broadcasts of all major promotions and events taking place in the casino. * *Obtain quotes from Purchasing for replacement parts, new screens, and new AV components to keep the system up and running as necessary. * *Maintain digital software including Triple Play and Scala. * *Troubleshoot basic computer and Wi-Fi issues. * *Interact with all departments for AV support as necessary. * Update template video messaging as needed in the absence of Audio Visual Supervisor for requesting departments. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * A high school diploma or equivalent and 1 year of related experience in an organization of similar size are required. An Associate's degree in a related field can take the place of 1 year experience. * Office skills must include the ability to use standard office equipment and basic knowledge of Microsoft Office. * Knowledge of various video display methods to include but not limited to plasma, Liquid Crystal Display (LCD), video projection and Light Emitting Diode (LED) as well as video delivery standards and networking required. * The ability to maintain discretion in handling confidential information. * The ability to interact with customers and team members professionally. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is regularly required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member may be required to lift, carry, push, pull, or move objects up to 25 pounds on a regular basis. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties, Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise is usually moderate to loud. When on the casino floor the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member occasionally works near moving mechanical parts and at heights. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Starting at $16.26 per hour | Requires flexibility to work various shifts Do you enjoy interacting with customers? As a Cage Cashier, you will be in the forefront of the transaction process by redeeming slot machine tickets/vouchers, selling and redeeming table games chips, performing currency exchange and processing credit card cash advances and debit card withdrawals. Below are some of the responsibilities as a Potawatomi Casino Hotel Cage Cashier: * Assist guests by redeeming slot machine tickets/vouchers for cash; selling and redeeming table games chips for cash; performing currency exchanges; cashing guests' checks; and processing credit card cash advances and debit card withdrawals. * Provide accountability for assigned window including accurately processing high volume transactions and reconciling cash and transactional instruments at end of shift. * Use several different software applications and electronic equipment to track, report, and balance the high volume of transactions performed. * Complete all Title 31 and tax process paperwork. * Disburse requested monies to gaming operations team members. * Process even exchanges with the main banker/supervisor when necessary. What you will love about us: * Paid time off * Medical, dental, vision, and life insurance * 401(k) retirement plan with company match * Free onsite health clinic * Shift premiums * Affordable breakfast, lunch and dinner meal options in our employee dining room * Free uniforms with in-house laundry service * Discounted bus pass * Free off-street parking * Free or discounted tickets to area attractions, festivals, and events * Paid training and advancement opportunities * Team member appreciation events * And more! What you need: * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * A high school diploma or equivalent * One year of cash handling experience. Even better if you have one or more of the following: * Previous experience in banking.

Starting at $19.55 per hour | Second shift In this fast paced, high-energy environment where quality is essential, how do we ensure we are producing superior food service? As the Potawatomi Sportsbook Food Expeditor, you will ensure a smooth workflow of food orders and help enhance quality and efficiency. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Ensure that all kitchen orders are prepared in a timely manner according to menu and customer specifications. * *Act as a liaison between the front and back of house operations by receiving orders from wait staff, relaying orders to kitchen, and monitoring progress of all tickets. * *Control the flow of service, calling orders to stations for firing coordinating items coming up at the same time * *Set up the expo line, prep and portion items on the expo station, ensure station is stocked with items needed for service * *Ensure proper zoning of the expo line and maintain throughout the entire shift * *Calls re-fires to the kitchen when mistakes are made, prioritizing those items and ensures mistakes are rerun and allowanced accordingly * *Ensure that orders for each table are completed together and on time. * *Ensure that To-Go orders are completed in time and with the correct priority. * *Examine plating/packaging, portioning, temperature, and garnishing of completed food orders and review for accuracy. * *Finalize presentation of plates and dishes. * *Notify serving personnel when orders are complete and ready for delivery or deliver completed orders to guests. * *Maintain complete knowledge of restaurant to include menu items, beverage selections, specials, promotions, events, and policies. * *Maintain a clean, well-stocked, and safe working environment. * Based on business needs, may be required to work at other venues as assigned. * Perform all job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform opening and closing duties as needed. * Perform other duties as assigned. Job Qualifications * High School Diploma or equivalent required. Two years related kitchen/ restaurant experience required. * Supervisory experience preferred. * The ability to successfully complete of ServSafe certification within three (3) months. * Basic computer knowledge and prior experience with a point-of-sale system preferred. * Basic understanding of cooking techniques * The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and fractions. * The ability to multitask and manage priorities. * The ability to maintain discretion in handling confidential information. * The ability to interact with customers and team members in a professional manner. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays, as needed. * While performing the duties of this job, the team member is regularly required to talk, hear, walk, climb, balance, stoop, kneel, crouch, stand, and move for duration of scheduled shift, including prolonged periods of standing/walking. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. Team member must be able to operate a personal computer and/or point of sale system. The team member may occasionally be required to lift or move objects up to 20 pounds on a regular basis and up to 60 pounds occasionally. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Starting at $14.78 per hour | Requires flexibility to work various shifts In this fast-paced, high energy environment where great guest service is essential, how do we ensure that our guests are satisfied with their gaming experience and our service? As a Driver you will provide our guest and team members with convenient transport to and from their destination. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Drive vehicles with the capacity to hold up to 14 passengers. * *Transport all passengers to and from all destinations safely and assist passengers with transportation services and luggage promptly and courteously as needed. * *Maintain knowledge and understanding of successful shuttle service operations. * *Ensure a maximum level of guest service and satisfaction is achieved and maintained; assess and anticipate the needs of team members and guests and respond to needs in timely a manner. * *Drive safely adhering to all state driving laws and to all Department of Transportation (DOT) rules and regulations. * Establish a professional relationship with Bus Program and other departments to ensure consistency. * Maintain vehicle safety and appearance including conduct routine safety and damage inspection, report any damage or repairs needed to department management, and clean inside and outside of vehicle regularly. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * High School Diploma or equivalent is preferred. * Must have a valid, unexpired Wisconsin Driver's License. * Must have and maintain an acceptable Motor Vehicle Record (MVR). * Must pass a DOT Physical Exam. * The ability to complete in house Responsible Beverage program within three (3) months of hire. * The ability to maintain discretion in handling confidential information. * The ability to interact with guests and team members in a professional manner. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member is required to lift, carry, push, pull, or move objects up to 25 pounds on a regular basis and up to 60 points occasionally without assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor the noise level increases. The facility is not smoke free. This position is occasionally subject to working long hours in all outdoor weather condition. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, a

Starting at $28.80 per hour | Third Shift In this fast-paced, high-energy environment where guest comfort is essential, how do we ensure our HVAC systems are kept up and running? As a HVAC Technician II, you will identify and complete assigned projects throughout the casino, and ensure all safety policies, procedures, and regulations are followed. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Service and repair all Heating Ventilation and Air Conditioning (HVAC) equipment including but not limited to heat pumps, variable air volume boxes, air handling units, roof top units, condensers, cooling towers, pumps, chillers, boilers, heat exchangers, water heaters, water coolers, water treatment equipment, coolers, and freezers. * *Monitor and diagnose HVAC systems and equipment using computerized building automation system. Make adjustments to the building automation system to ensure guest comfort and efficient operation of mechanical equipment. * *Perform HVAC preventive maintenance, including inspections, adjustments, replacement of filters, cleaning of coils, and lubrication of units. * *Respond to and complete maintenance and repair requests in a timely, safe, and accurate manner while ensuring high levels of guest service and minimal interruption to business operations. * *Ensure maintenance tools are in proper working condition and operate equipment safely. Report any unsafe conditions to management. * *Ensure adherence with all Occupational Health and Safety Administration (OSHA) requirements, as well as the company's safety policies, and procedures. * Order, receive, stock, and maintain the HVAC parts inventory. * Maintain a safe, clean, and organized work environment and storage area. * Respond to emergency calls after-hours for HVAC systems on a rotating on call schedule. * Provide assistance to other facilities technicians with servicing and repair of all including but not limited to ice makers, walk-in coolers, freezers, refrigerators, and other related equipment. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * A high school diploma or equivalent, 5 years of HVAC experience, and formal training or completion of an apprenticeship in HVAC and Refrigeration trades is required. * Completed degree from an accredited institution that is above the minimum education requirement can be substituted for experience requirement on a year for year basis. * Experience with building automation systems is required, preferably Niagara AX Framework and/or Trane Tracer Summit systems. * Experience with HVAC devices such as variable air volume boxes, air and water-cooled chillers and related systems is required. * Experience in Energy Wheel Recovery technology is preferred. * Ability to use hand and power tools applicable to the trade. * Must possess and maintain valid certification for handling refrigerants, preferably Universal Certification. * Office skills must include the ability to use standard office equipment and general computer knowledge. * The ability to read and interpret blueprints and schematics. * The ability to maintain discretion in handling confidential information. * The ability to interact with guests and team members professionally. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 50 pounds on a regular basis and up to 100 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member occasionally works at heights. The team member is frequently exposed to outdoor weather conditions, wet and/or humid conditions and occasionally exposed to fumes or airborne particles. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Starting at $16.26 | Third Shift In this fast paced, high energy environment where accuracy and great guest service are essential, how do we keep track of our many hotel transactions while ensuring guest satisfaction? As a Night Auditor you will be responsible for revenue and audit reporting, guest records, maintaining related files and systems, and providing guest service. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Audit and run hotel revenue reports and guest records; prepare system for the following day's operations; post and balance charges, taxes, and settlements for the hotel. Maintain related files, records, and systems. * *Prepare and distribute revenue and audit reports to management and accounting department. * *Acknowledge and greet guests with a smile to establish rapport and increase guest confidence and satisfaction. * * Register and make room assignments for hotel guests; check guests in and out; and issue room keys. * * Enter reservations, changes, and cancelations using computer system. * *Process guest payments and prepare and present statements to guests. Resolve and correct billing issues and post charges to accounts with necessary adjustments. * *Manage guest inquiries, special requests, concerns, and issues in a timely manner that reaches a positive and satisfactory resolution for the guest. * *Escalate difficult customer relations situations to the supervisor or manager as needed. * Monitor room availability and coordinate with the Call Center and Player Development to maximize hotel occupancy. * Act as a resource to guests and team members by maintaining thorough knowledge of the facility, special events, promotions, and other amenities. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * A high school diploma or equivalent and 1 year of related experience are preferred. An Associate's degree in Hospitality, Accounting, Business, or related field is preferred. * Office skills must include the ability to use standard office equipment and general knowledge of Microsoft Office. Experience using customer service and reservation software preferred. * The ability to maintain discretion in handling confidential information. * The ability to interact with customers and team members professionally. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is regularly required to talk, hear, walk, climb, balance, stoop, kneel, crouch, stand, sit, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member may be required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 40 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate. When on the casino floor, the noise level increases. The facility is not smoke free. The Hotel is smoke free. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Starting at $13.43 per hour | First and Second Shift In this fast-paced, high energy environment where great guest service is essential, how do we ensure all of our casino coffee bar guests are happy with our service? As a Casino Coffee Bar Barista, you will have a genuine passion for guest service, top notch organizational skills, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) * *Craft and serve hot and cold beverages, such as coffee, espresso drinks, blended drinks, or teas and serve guests in a timely manner. * *Interact, acknowledge, and greet every guest with a smile to establish rapport and increased guest confidence and satisfaction. * *Take customer's drink/food order and record orders in Point of Sale (POS) system. * *Process payment transactions accurately and timely. Ensure proper procedures are followed for handling of financial transactions. * *Assist with daily set-up, clean-up, and stocking of supplies and products. * *Become familiar with coffee bar items, accurately describe menu items to guests, and suggest products that might appeal to them. * *Clean and sanitize work areas, equipment, and utensils to ensure work area and service areas are safe, clean, and attractive. * *Check temperatures of freezers, refrigerators, products, and equipment to ensure proper functioning. * Act as a resource to guests by maintaining thorough knowledge of the facility, special events, promotions, and other amenities. * Attend to guest needs or special requests in a courteous and prompt manner. Handle guest communications, inquiries, complaints, and concerns and take corrective action with the goal of producing a positive interaction and experience for all guests. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * A high school diploma or equivalent and 6 months of customer service, coffee bar, and/or cash handling experience are preferred. * The ability to use strong organization skills and attention to detail to accurately handle multiple job duties and projects in a fast-paced environment. * The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and United States currency. * The ability to maintain discretion in handling confidential information. * The ability to interact with guests and team members professionally. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is regularly required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a point-of-sale (POS) system. The team member is required to lift, carry, push, pull or move objects up to 25 pounds on a regular basis. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The work environment is smoke free, when on the casino floor it is not smoke free. While performing the duties of this job, the team member will work near moving parts and extreme noise, such as espresso/coffee makers, blenders, grinders and brewing machines and may be exposed to extreme temperatures, such as making hot/iced drinks or using freezer/refrigerator. The team member will be exposed to, handle, and work with foods that are commonly classified as allergens, including but not limited to peanuts, tree nuts, eggs, soy, dairy products, seafood, shellfish, and gluten. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Starting at $13.43 per hour plus tips | Requires flexibility to work various shifts In this fast-paced, high energy environment where great guest service is essential, how do we provide our Bingo guests with an exceptional gaming experience while ensuring the accuracy of our many Bingo transactions? As a Bingo Clerk you will serve guests by selling bingo product. You will also balance payment for bingo transactions. While carrying out the job duties listed below, you will contribute to our continued business success by providing unsurpassed guest service, personal and professional dedication to our Mission, Vision, and Values, and demonstrating a high level of integrity and ethical standards. Principal Duties and Responsibilities (*Essential Functions) * *Serve guests by selling bingo product by processing cash, credit, and debit sales transactions in a timely and accurate manner. * *Verify issued and returned bingo paper or pull tabs used for sales. * *Balance cash and related payment types, paper, pull-tabs, and returns for each bingo session. * *Interact with all guests and team members in a professional and courteous manner and provide excellent customer service. * * Professionally announce Bingo information to Bingo Caller and guest. * *Pay bingo game winners and process appropriate paperwork. * Provide bingo and general casino information to guests. * Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. * Perform other duties as assigned. Job Qualifications * A high school diploma or equivalent is preferred. One year of fast, paced, high volume cash handling and customer service experience preferred. * The ability to interact with customers and team members in a professional manner. * The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and United States currency. * The ability to maintain discretion in handling confidential information. * The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. * While performing the duties of this job, the team member is regularly required to talk, hear, walk, climb, balance, stoop, kneel, crouch, stand, and move for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer/Point of Sale (POS). The team member is required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 25 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. Disclaimer The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, or skills required.