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Become A Practice Coordinator

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Working As A Practice Coordinator

  • Interacting With Computers
  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $33,040

    Average Salary

What Does A Practice Coordinator Do At Tenet Healthcare

* Greeting patients entering the physician practice.
* Answering office phones, making appointments.
* Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
* Assists in checking out patients and assists them with referral processing and scheduling process
* Collects co-pays and posts charges.
* Managing physician surgical schedule as well as other business related appointments and other basic office related tasks.
* Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, controlling the front desk, accounts payable, confirming appointments, office supplies and insurance verification.
* Charge entry and patient balance processing.
* Daily reconciliation of charges and payments.
* Additional responsibilities as needed

What Does A Practice Coordinator Do At Tufts Medical Center

* Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination
* Answers phones, triages calls, responds to patient requests, takes messages in an office or call center setting
* Greets and checks in patients; verifies patient demographic and insurance information; collects copayments
* Performs a variety of clerical and administrative duties for a medical and/or clinic office, including greeting patients; scheduling appointments, tests and procedures;
* Obtains and verifies insurance, pre-certification and referral information.
* Schedules interpreter services as needed.
* Answers phones, takes messages and assists patients and families;
* Acts as liaison with Patient Accounts to track payments and investigate billing discrepancies

What Does A Practice Coordinator Do At Unitedhealth Group

* Functioning independently, travel across assigned territory to meet with providers to discuss Optum tools and programs focused on improving the quality of care for Medicare Advantage Members.
* Execute applicable provider incentive programs for health plan.
* Establish positive, long-term, consultative relationships with physicians, medical groups, IPAs and ACOs.
* Develop comprehensive, provider-specific plans to increase their HEDIS performance and improve their outcomes.
* Provide ongoing strategic recommendations, training and coaching to provider groups on program implementation and barrier resolution.
* Act as lead to pull necessary internal resources together in order to provide appropriate, effective provider education, coaching and consultation.
* Training will include Stars measures (HEDIS/CAHPS/HOS/med adherence), and Optum program administration, use of plan tools, reports and systems.
* Coordinate and lead Stars-specific JOC meetings with provider groups with regular frequency to drive continual process improvement and achieve goals.
* Provide reporting to health plan leadership on progress of overall performance, HQPAFs, gap closure, and use of virtual administrative resource.
* Facilitate/lead monthly or quarterly meetings, as required by plan leader, including report and material preparation.
* Provide suggestions and feedback to Optum and health plan.
* Work collaboratively with health plan market leads to make providers aware of Plan-sponsored initiatives designed to assist and empower members in closing gaps

What Does A Practice Coordinator Do At Beth Israel Deaconess Medical Center

* Ensures the effectiveness of the clinic operations and maintains a professional appearance and environment
* Reconciles ancillary tests with orders to assure they are completed
* Maintains ability to staff in all outpatient clinics
* Participates in interviews for perspective new staff
* Orients new staff and provides ongoing training

What Does A Practice Coordinator Do At Valley View Medical Center

* Coordinate the financial, human capital, planning, and operations of a Physician Practice/Group; ensure the Practice/Group is in compliance with all local, state, and federal regulations; hospital policies and procedures; and regulatory guidelines.
* Ensure the adherence to Physician scheduling guidelines; coordinate the Physician(s) schedule; coordinate the Physician on-call schedule.
* Provide customer service to patients and visitors; assist with patient/visitor request; ensure patient/visitor request are heard and receive the proper response.
* Complete the monthly audit of physician charts to ensure compliance and accuracy of records.
* Conduct weekly payment audit; balance payment batches; balance charge batches; and calculate receivables.
* Coordinate business travel arrangements for the Physician(s) supported.
* Make recommendations to physicians with regard to expenses and cost controls as well as income and fee schedules.
* Work with the Finance and Billing Office on monthly financial analysis; regularly review billing and/or collection concerns.
* Coordinate the orientation to the physician practice/group for new hires.
* Receive and properly address complaints, concerns, and suggestions from patients, Physicians, and staff.
* Coordinate Practice/Group meetings on a regular basis; develop meeting agenda; ensure the physicians and/or office staff remain will informed.
* Collaborate with healthcare providers and leadership to ensure the highest standards are met to meet the clinical needs of patients.
* Collect and compile data to provide accurate and reliable information as needed or required; write and disseminate reports to leadership; maintain reports and correspondence.
* Coordinate with Medical Staff Services and other departments to attain and maintain licensure and third party payer credentialing documents.
* Serve as a contributing member of a project team; assist with various projects, as assigned.
* Maintain a high degree of confidentiality.
* Maintain clinical competence of procedural skills, treatments, patient/caregiver education; serve as a patient advocate in delivery and coordination of patient care.
* Supervise the operations of the assigned Physician Practice/Group.
* Provide leadership, direction and growth opportunities to members of the department, performing those responsibilities in accordance with the Hospital's policies and applicable laws.
* Responsible for participating in interviewing, hiring, planning, assigning or directing work, appraising performance, disciplining team members and resolving problems.
* Other duties as assigned or required

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How To Become A Practice Coordinator

High school graduates who have experience using computer software applications, such as word processing and spreadsheets, usually qualify for entry-level positions. Although most secretaries learn their job in several weeks, many legal and medical secretaries require additional training to learn industry-specific terminology. Executive secretaries usually need several years of related work experience.


High school graduates can take courses in word processing and office procedures at technical schools or community colleges. Some temporary placement agencies also provide training in word processing, spreadsheet, and database software.

Some medical and legal secretaries learn industry-specific terminology and practices by attending courses offered at community colleges or technical schools. For executive secretary positions, employers increasingly prefer to hire those who have taken some college courses or have a bachelor’s degree.


Secretaries and administrative assistants typically learn their skills through short-term on-the-job training, usually lasting a few weeks. During this time they learn about administrative procedures, including how to prepare documents. Medical and legal secretaries’ training may last several months as they learn industry-specific terminology and practices.

Work Experience in a Related Occupation

Executive secretaries can gain experience by working in administrative positions that have less challenging responsibilities. Many secretaries and administrative assistants advance to higher level administrative positions.

Licenses, Certifications, and Registrations

Although not required, certification can demonstrate competency to employers.

The International Association of Administrative Professionals offers the Certified Administrative Professional (CAP) certification. Candidates must have a minimum of 2 to 4 years of administrative work experience, depending on their level of education, and pass an examination.

Legal secretaries have several certification options. For example, those with 1 year of general office experience, or who have completed an approved training course, can acquire the Accredited Legal Professional (ALP) certification through a testing process administered by NALS (previously known as National Association of Legal Secretaries). NALS also offers the Professional Legal Secretary (PLS) certification, considered to be an advanced certification for legal support professionals.

The Certified Legal Secretary Specialist (CLSS) certification is conferred by Legal Secretaries International in areas such as intellectual property, criminal law, civil litigation, probate, and business law. Candidates typically need to have 5 years of legal experience and pass an examination to become certified.


Secretaries and administrative assistants generally advance to other administrative positions with more responsibilities, such as office supervisor, office manager, or executive secretary.

With additional training, many legal secretaries become paralegals or legal assistants.

Important Qualities

Integrity. Many secretaries and administrative assistants are trusted to handle sensitive information. For example, medical secretaries collect patient data that is required, by law, to be kept confidential in order to protect patient privacy.

Interpersonal skills. Secretaries and administrative assistants interact with clients, customers, or staff. They should communicate effectively and be courteous when interacting with others to create a positive work environment and client experience.

Organizational skills. Secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently.

Writing skills. Secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers. Therefore, they must have good grammar, ensure accuracy, and maintain a professional tone.

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Practice Coordinator jobs

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Practice Coordinator Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Hindi

  • Urdu

  • Thai

  • Swahili

  • Telugu

  • Chinese

  • Japanese

  • Bengali

  • Arabic

  • Italian

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Practice Coordinator

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Practice Coordinator Education

Practice Coordinator

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Top Skills for A Practice Coordinator


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Top Practice Coordinator Skills

  1. Clinical Staff
  2. Payroll
  3. Medical Records
You can check out examples of real life uses of top skills on resumes here:
  • Assist in the management of administrative and clinical staff for a 29 medical specialty clinic.
  • Maintain payroll, monthly practice bills and budget.
  • Screen and prioritize a high volume of calls, manage medical records, and collect patient payments.
  • Better assisting customers to ensure quality customer service, and contributing to organization growth and success.
  • Worked cooperatively with fellow employees to solve problems and to make the facility function efficiently

Top Practice Coordinator Employers

Practice Coordinator Videos

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Good Clinical Practice