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Become A Practice Manager

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Working As A Practice Manager

  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Evaluating Information to Determine Compliance with Standards
  • Developing and Building Teams
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Make Decisions

  • $144,781

    Average Salary

What Does A Practice Manager Do

Medical and health services managers, also called healthcare executives or healthcare administrators, plan, direct, and coordinate medical and health services. They may manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians. Medical and health services managers must adapt to changes in healthcare laws, regulations, and technology.

Duties

Medical and health services managers typically do the following:

  • Work to improve efficiency and quality in delivering healthcare services
  • Develop departmental goals and objectives
  • Ensure that the facility in which they work is up to date on and compliant with new laws and regulations
  • Recruit, train, and supervise staff
  • Manage the finances of the facility, such as patient fees and billing
  • Create work schedules
  • Prepare and monitor budgets and spending to ensure departments operate within allocated funds
  • Represent the facility at investor meetings or on governing boards
  • Keep and organize records of the facility’s services, such as the number of inpatient beds used
  • Communicate with members of the medical staff and department heads

Medical and health services managers work closely with physicians and surgeons, registered nurses, medical and clinical laboratory technologists and technicians, and other healthcare workers. Others may interact with patients or insurance agents.

Medical and health services managers’ titles depend on the facility or area of expertise in which they work. The following are examples of types of medical and health services managers:

Nursing home administrators manage staff, admissions, finances, and care of the building, as well as care of the residents in nursing homes. All states require licensure for nursing home administrators; licensing requirements vary by state.

Clinical managers oversee a specific department, such as nursing, surgery, or physical therapy, and have responsibilities based on that specialty. Clinical managers set and carry out policies, goals, and procedures for their departments; evaluate the quality of the staff’s work; and develop reports and budgets.

Health information managers are responsible for the maintenance and security of all patient records and data. They must stay up to date with evolving information technology, current or proposed laws about health information systems, and trends in managing large amounts of complex data. Health information managers must ensure that databases are complete, accurate, and accessible only to authorized personnel. They also may supervise the work of medical records and health information technicians.

Assistant administrators work under the top administrator in larger facilities and often handle daily decisions. Assistants might direct activities in clinical areas, such as nursing, surgery, therapy, medical records, or health information. They also handle administrative tasks, such as ensuring that their department has the necessary supplies and that equipment is operational and up to date.

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How To Become A Practice Manager

Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.

Education

Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.

Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.

Work Experience in a Related Occupation

Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.

Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.

Important Qualities

Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.

Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.

Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.

Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.

Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.

Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.

Licenses, Certifications, and Registrations

All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.

A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.

Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.

Advancement

Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.

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Practice Manager Demographics

Gender

Female

72.1%

Male

26.2%

Unknown

1.7%
Ethnicity

White

62.8%

Hispanic or Latino

13.9%

Black or African American

12.2%

Asian

7.5%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

59.5%

French

6.9%

Portuguese

6.4%

German

4.0%

Russian

3.5%

Hindi

2.9%

Italian

2.9%

Greek

1.7%

Telugu

1.2%

Gujarati

1.2%

Dutch

1.2%

Korean

1.2%

Vietnamese

1.2%

Carrier

1.2%

Chinese

1.2%

Polish

1.2%

Arabic

1.2%

Turkish

0.6%

Romanian

0.6%

Mandarin

0.6%
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Practice Manager Education

Schools

University of Phoenix

30.2%

Walden University

5.2%

Southern New Hampshire University

4.9%

Liberty University

4.6%

Ashford University

4.5%

Kaplan University

3.9%

American InterContinental University

3.9%

Webster University

3.9%

Boston University

3.8%

Indiana Wesleyan University

3.6%

Strayer University

3.5%

George Washington University

3.2%

University of Maryland - College Park

3.2%

University of Maryland - University College

3.2%

Villanova University

3.0%

Capella University

3.0%

Troy University

3.0%

George Mason University

3.0%

New York University

3.0%

Pennsylvania State University

3.0%
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Majors

Business

35.2%

Nursing

11.2%

Health Care Administration

11.1%

Management

6.3%

Accounting

4.1%

Medical Assisting Services

4.0%

Psychology

3.0%

Finance

2.6%

Human Resources Management

2.5%

Marketing

2.4%

Computer Science

2.4%

Public Health

2.3%

Education

2.2%

Computer Information Systems

2.0%

Biology

1.7%

Communication

1.7%

Medical Technician

1.4%

General Studies

1.3%

Criminal Justice

1.3%

Project Management

1.3%
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Degrees

Bachelors

33.1%

Masters

27.5%

Other

21.2%

Associate

10.1%

Certificate

4.2%

Doctorate

2.2%

Diploma

1.2%

License

0.5%
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Practice Manager Videos

See Your Cash Flow in Real Time | Practice Manager | Xero

Work in Progress | Practice Manager | Xero

A Day in the Life - HR Manager

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Real Practice Manager Salaries

Job Title Company Location Start Date Salary
Anesthesiologist Practice Manager Premier Anesthesia of Montgomery, PC Montgomery, AL Jan 07, 2016 $250,000
Global Arbitration Practice Manager White & Case LLP New York, NY Nov 14, 2016 $215,405
Global Arbitration Practice Manager White & Case LLP New York, NY Oct 01, 2015 $190,000 -
$240,000
Practice Manager Apps Associates, LLC Acton, MA Oct 26, 2016 $180,000
Dental Practice Manager Mint Orthodontics PLLC Irving, TX Feb 09, 2016 $175,386
Manager, Americas Energy Practice Arthur D. Little, Inc. Houston, TX Feb 02, 2015 $172,203
Practice Manager, Center of Excellence Enernoc Inc. Boston, MA Nov 21, 2016 $169,832 -
$185,000
Practice Manager, Center of Excellence Enernoc, Inc. Boston, MA Oct 01, 2015 $169,832
Practice Manager Systime Computer Corporation Iselin, NJ Feb 24, 2015 $168,875
B2B Practice Manager Informatica Corporation Redwood City, CA Jan 05, 2015 $165,350
Practice Manager Sap America, Inc. Reston, VA Mar 11, 2015 $160,900
Practice Manager Ciber, Inc. Norwalk, CA Nov 14, 2016 $160,000
Practice Manager Ciber, Inc. Irving, TX Jun 13, 2016 $160,000
Manager, Priviledged User Manager (PUM) Practice Edgile, Inc. Lubbock, TX Oct 19, 2015 $140,000
Manager, Priviledged User Manager (PUM) Practice Edgile, Inc. Austin, TX Oct 19, 2015 $140,000
Practice Manager Teksystems Global Services LLC San Mateo, CA Oct 04, 2015 $138,320
Practice Manager Bi-Sam Inc. Boston, MA Aug 07, 2015 $138,133 -
$165,000
Manager, Specialized Services, EPM Practice Peloton Group LLC Chicago, IL Nov 16, 2015 $137,500
Manager, Specialized Services, EPM Practice Peloton Group LLC San Francisco, CA Dec 15, 2015 $137,500
Practice Manager Kronos Incorporated Chelmsford, MA Aug 09, 2016 $136,691
Practice Manager Trinamix, Inc. Sunnyvale, CA Jul 12, 2015 $135,000
Practice Manager Blackbaud, Inc. Charleston, SC May 31, 2015 $119,140 -
$129,140
Manager, Oracle Practice Infovity Inc. San Mateo, CA Jan 06, 2016 $118,082 -
$128,082
B2B Practice Manager Informatica Corporation Redwood City, CA May 05, 2015 $115,378 -
$167,350
CPQ Practice Manager EDL Consulting Ltd. Deerfield, IL Mar 18, 2016 $115,000 -
$125,000
Manager/Enterprise Applications Services Practice Blink Consulting, Inc. McKinney, TX Feb 06, 2015 $115,000
ERP Practice Manager Blink Consulting, Inc. McKinney, TX Apr 25, 2015 $115,000

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Top Skills for A Practice Manager

  1. Payroll
  2. Procedures
  3. Financial Statements
You can check out examples of real life uses of top skills on resumes here:
  • Served as project leader for multiple HR, Payroll and Benefits Administration implementations including management of client relationships.
  • Developed job descriptions and streamlined office procedures to increase efficiency and to reduce overtime.
  • Prepare and analyze divisional and consolidated periodic financial statements, cash forecasts, budgets and various managerial financial performance reports.
  • Recruited clinical and non-clinical staff, participated in physician recruitment and credentialing process.
  • Provide thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.

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Top 10 Best States for Practice Managers

  1. Nevada
  2. Massachusetts
  3. Rhode Island
  4. Delaware
  5. District of Columbia
  6. Connecticut
  7. Texas
  8. Hawaii
  9. Illinois
  10. Oregon
  • (119 jobs)
  • (542 jobs)
  • (57 jobs)
  • (50 jobs)
  • (116 jobs)
  • (234 jobs)
  • (1,158 jobs)
  • (40 jobs)
  • (578 jobs)
  • (189 jobs)

Top Practice Manager Employers

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Jobs From Top Practice Manager Employers

Practice Manager Videos

See Your Cash Flow in Real Time | Practice Manager | Xero

Work in Progress | Practice Manager | Xero

A Day in the Life - HR Manager

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