Director, Laboratory - Riverside Methodist Hospital
Columbus, OH
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Summary:
This position directs planning, organization, and operation of the laboratory services. The position is responsible for the overall coordination of testing processes within the campus and in conjunction with other OhioHealth hospitals and OhioHealth Laboratory Services.
Responsibilities And Duties:
60%
Manages all aspects of the hospital laboratory services to meet customer needs and support hospital and department balanced scorecard goals. This includes: direct responsibility for Laboratory operations and ownership/coordination of cross-functional, laboratory-related processes through leadership with Nursing, other departments, the medical staff, and administration. The Director is responsible for the development and management of department operating and capital budgets, as well as personnel issues within the department.
15%
Ensures Laboratory Department complies with relevant Joint Commission, CAP, CLIA, and FDA standards, as well as any other state/federal/local agency rules or professional standards. Ensures hospital complies with blood handling and use standards as defined by JCAHO and any other state/federal/local regulatory body.
15%
Represents the RMH Laboratory Department on appropriate hospital/system committees
10%
Participates in other activities within the hospital or system as necessary.
Minimum Qualifications:
Bachelor's Degree (Required)
Additional Job Description:
Field of Study: laboratory medicine Field of Study: Advanced degree in healthcare management or business.
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
Lab Administration
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Director of Patient Care Services
Westerville, OH
*Employment Type:* Full time *Shift:* Day Shift *Description:* The position will oversee the Critical Care units at Mount Carmel St. Ann's as well as the inpatient units for Mount Carmel Dublin * In accordance with the Mission and Guiding Behaviors; the Director, Patient Care Services works collaboratively with all members of the healthcare team to provide administrative support and direction to a group of managers within Patient Care Services. Responsible for quality and standards of patient care, performance improvement, program management, business operations, budget and resource utilization, and management development for designated areas. Functions within the standards, policies, procedures, and guidelines of the Organization.
*What You Will Do:*
* Leadership Competencies are the required skills, knowledge, and attributes of leaders. They are principles that guide leaders toward the performance and accountabilities expected of them every day.
* Managing Performance: Provides coaching, support, guidance, and developmental opportunities for managers in designated areas; evaluates performance in terms of skills, knowledge, ability, and productivity. Develops managers to effectively recruit, develop, counsel, manage and retain staff. Supports fair and consistent Human Resource policy execution.
* Collaborates with all disciplines on the healthcare team and within the Organization to develop goals and objectives, performance targets and business and strategic plans as appropriate for designated areas. Develops new programs in response to identified community, organizational and/or patient needs.
* Ensures financial performance and profitability of designated areas through the development and monitoring of the operating and capital budgets and department contracts in accordance with the Finance Department's standards.
* Oversees and directs quality monitoring for designated areas, focusing on optimal patient outcomes, regulatory, compliance, risk management, and continuous quality and process improvement.
*Minimum Qualifications:*
* Education: BSN or Master's degree in Healthcare related field or MBA with Health related focus.
* Licensure / Certification: Active RN License to practice State of Ohio
* Experience: Five years recent healthcare experience, with three years in first line management preferred.
* Effective Communication Skills
* Evidence of effective leadership and management abilities.
* Critical Care experience strongly preferred
*Position Highlights and Benefits:*
* Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
* Retirement savings account with employer match starting on day one.
* Generous paid time off programs.
* Employee recognition programs.
* Tuition/professional development reimbursement.
* Relocation assistance (geographic and position restrictions apply).
* Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.
* Employee Referral Rewards program.
* Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day!
* Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.
*Ministry/Facility Information:*
Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!
*Our Commitment to Diversity and Inclusion*
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Clinical Respiratory Care Manager
Columbus, OH
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Summary:
The Clinical Manager supervises and manages the activities of Respiratory Care Therapists and Technicians, coordinates respiratory services with nursing units and physicians, and is responsible for productivity and quality control reviews. He/she assists in the assessment of patient's respiratory care needs in conjunction with the patient care evaluation and categorization systems. He/she also supervises the activities of affiliated respiratory care students. This position also assists with computer operations and performs other miscellaneous duties as needed.
Responsibilities And Duties:
1. 50%
Operations and Personnel Management a. Maintains daily department operations including status of staff and staff workload and serves as a resource guide for patient care. b. Assists Manager with budgetary / fiscal management c. Participates in recruitment, selection and retention of personnel d. Ensures appropriate orientation, training and competency validation of personnel. e. Participates in staff performance reviews and disciplinary action. 2.
35%
Patient Care a. Assists Manager in accountability for ongoing delivery of patient care and assures documentation of care resides in the medical record. Coordinates Respiratory Care in collaboration with other healthcare disciplines. b. Participates in collection of data from various sources to initiate continuous process improvement. Actively participates in CPIT and root cause analysis. 3.
15%
Miscellaneous a. Works on projects, policy and procedure development and assists with product evaluation, b. Assists / monitors daily charges in conjunction with the System Coordinator c. Supervises and coordinates activities of affiliating Respiratory Care students with the Clinical Coordinator. d. Provides quality control and trouble shooting of patient care devices. The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor.
Minimum Qualifications:
Bachelor's Degree (Required) NBRC - National Board of Respiratory Care - The National Board for Respiratory Care
Additional Job Description:
Associate Degree or equivalent from 2 year college or technical school; or 6 month - 1 year related Experience and/or training; or equivalent combination of and Experience . NBRC Registry, active Ohio license. Knowledge of Respiratory Care technology and a strong background in Respiratory Care 3 years clinical knowledge. Projected learning period (managerial) is 1 year.
Work Shift:
Night
Scheduled Weekly Hours :
40
Department
Pulmonary Services
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Assistant Director of Nursing (ADON)
Columbus, OH
$10,000 Sign On Bonus for Full-Time !
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Are you a Registered Nurse (RN) looking for a leadership opportunity with a growing organization? We have an exceptional opportunity for an Assistant Director of Nursing (ADON) to join our team at The Laurels of West Columbus.
As Assistant Director of Nursing, you will assist the Director of Nursing and help plan, coordinate and manage the nursing department. You may provide infection prevention management as well.
If you are committed to providing the highest level of care and service to our guests and community, you will love this position with The Laurels of West Columbus.
Benefits:
Comprehensive health insurance - medical, dental and vision.
401K with matching funds.
DailyPay , a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it.
Paid time off (beginning after six months of employment) and paid holidays.
Flexible scheduling.
Tuition reimbursement and student loan forgiveness.
Zero cost uniforms.
Responsibilities:
Assure that adequate strategies are in place to verify the current licensure and credentials of nursing employees.
Aid with scheduling and performing guest rounds to monitor and evaluate the quality and suitability of nursing care.
Maintain proper charting and documentation of care and of medications and treatments.
Helps develop and implement the written staffing plan and nursing schedule that reflects the needs of the guest and guest population.
Participates in the budget process of the facility and helps maintain the nursing supply, equipment and nurse staffing budgets.
Maintains current knowledge of applicable managed care, Medicare and state Medicaid regulations, reimbursement systems and methodology.
Aids in assigning responsibilities to associates, taking into consideration guest safety and that duties are commensurate with the educational preparation, experience, knowledge and ability of the persons to whom the duties are assigned.
Qualifications:
Registered Nurse (RN) with management or supervisor experience in long-term care or geriatric nursing.
Maintains current CPR certification.
Ciena Healthcare:
We are a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to achieving the highest standards of care in five states including Michigan, Ohio, Virginia, North Carolina, and Indiana. xevrcyc
We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way.
#IND123
Practice Manager - Polaris
Columbus, OH
Veterinary Practice Manager at Banfield Pet Hospital Practice Managers play a pivotal role in our hospitals. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you'll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart associates (if applicable), you'll be helping optimize the growth of both businesses. And since we are committed to your growth, you'll be able to take advantage of a variety of educational opportunities and resources that support your career path.
Job Description Summary: In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care.
Employment Type: Full-Time
Required Education/Licenses: Bachelor's degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.).
A Day in the Life of a Banfield Practice Manager
The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital's processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans , preventive care, pet health needs and hospital services. You will also be responsible for:
+ Educating associates on Banfield guidelines/practices
+ Budgeting and planning for the hospital
+ Dealing with daily operations
+ Scheduling associates, coordinating time off and managing continuing education needs
Commitment Beyond Qualifications
The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work. Additionally, our Practice Managers have:
+ Strong organizational, communication and interpersonal skills
+ A knack for problem solving
+ Conflict management experience
+ Leadership and analytical know-how
Caring for Those Who Care: Benefits for a Banfield Practice Manager
We have the resources and programs to help you stay fit, ensure the wellness of your family and pets, and offer a workplace where your professional development is important too.
Personal Health, Savings, and Wellness Benefits
We offer a competitive benefits package with components such as 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates (based on eligibility).
Potential as Big as Your Passion
We help our Practice Managers take charge of their professional development with the continuing education you'll want to excel in your career. We also offer a collection of programs geared toward improving competencies by providing:
+ Connections to learning experiences
+ Networking opportunities
+ Ways to give back to your community through volunteerism
A Support Structure That Helps You Thrive
As a practice manager you, along with the Chief of Staff, will serve as the leaders within the hospital, but you'll have the support of field leaders, medical leaders and our corporate headquarters behind you to help you excel. Our collaborative team environment helps us inspire the delivery of pet health care in hospitals, communities and the veterinary medicine field in general.
Start your Banfield Career as a Practice Manager
Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession.
BENEFITS & COMPENSATION
+ Salary range for this role is $63,822.10 - $85,187.47. Specific pay rates are dependent on experience, skill level, and education of the candidate, as well as geographic location. Pay rates for salaried positions may differ based on schedule worked.
+ Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes:
+ Medical, Dental, Vision
+ Basic Life (company paid) & Supplemental Life
+ Short- and Long-Term Disability (company paid)
+ Flexible Spending Accounts
+ Commuter Benefits*
+ Legal Plan*
+ Health Savings Account with company funding
+ 401(k) with generous company match*
+ Paid Time Off & Holidays*
+ Paid Parental Leave
+ Student Debt Program (for FT DVMs)
+ Continuing Education allowance for eligible positions*
+ Free Optimum Wellness Plans for your pets' preventive and general care*
*Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT
Regional (Ohio) Sales and Clinical Operations Manager
Columbus, OH
Regional (Ohio) Sales and Clinical Manager
Juvly Aesthetics is a leading organization in the healthcare and aesthetics industry, dedicated to providing innovative solutions and exceptional patient care. Our mission is to enhance the well-being of our clients while fostering a culture of growth, collaboration, and integrity.
Location: In office role, with primary OH location in either Columbus/Polaris, Cincinnati or Cleveland. Travel to other OH locations as required.
Job Summary:
We are seeking an experienced Regional Sales and Clinical Operations Manager to join our team at Juvly Aesthetics. The ideal candidate will focus on driving sales and business growth while collaborating with the Clinical Training Team to ensure standards are met and there is continuous growth and improvement. Reporting directly to the Chief of Staff, this role is pivotal in combining sales acumen with team leadership to contribute to the success of our clinics. A background in either medical or aesthetic work is preferred.
Responsibilities:
Sales Growth: Develop and implement strategies to increase revenue and expand our client base.
Operational Oversight: Ensure smooth day-to-day operations of the clinics, promoting efficiency and a positive work environment.
Team Collaboration and Leadership: Collaborate with the Clinical Training and Operations Teams to ensure clinical standards are upheld and to foster professional growth among team members.
Reporting: Report directly to the Chief of Staff, providing regular updates on clinic performance, sales targets, and team development.
Marketing Collaboration: Work closely with the Marketing Team to enhance social media presence and promote services.
Customer Experience: Uphold high standards for facility cleanliness and customer-facing services to ensure an exceptional patient experience.
Financial Participation: Contribute to financial planning and budget management to support the clinic's overall success. Strict attention to inventory and waste.
Regulatory Compliance: Maintain compliance with healthcare regulations and company policies.
Communication: Provide regular progress updates through remote platforms and collaborate with operations team members.
Requirements:
Experience: Prior management experience in sales, office, or clinic management; experience in the medical, retail, or beauty industry is highly preferred.
Leadership Skills: Ability to motivate, develop, and inspire a both clinical and sales-driven team to achieve their best performance.
Communication Skills: Excellent interpersonal and communication abilities.
Technical Proficiency: Comfortable using basic technology and operating systems for communication and office tasks.
Healthcare Knowledge: Basic understanding of healthcare regulations and medical law is preferred.
Educational Background: A background in clinical or medical work is preferred but not required.
Essential Skills and Abilities:
Reliable and punctual.
Thrives in a dynamic and fast-paced environment.
Energetic, personable, and passionate about aesthetics.
Proven ability to coach and lead a successful clinical or sales team.
Drive and assist in both local and social media marketing endeavors.
Ability to prioritize multiple tasks effectively. Ability to learn and use all tech & systems efficiently.
Job Type:
Full-time, approximately 40 hours per week.
Salary:
Compensation includes a base pay with the potential for a variable component or bonus based on productivity.
Benefits:
Medical, Dental, and Vision insurance
Life Insurance
401(k) retirement plan
Paid vacation and holidays
Generous Staff Treatment program
Family and Friends program
Extensive training opportunities
Technologically advanced clinic
Why Join Juvly Aesthetics:
At Juvly Aesthetics, we believe our success is built on the leadership and dedication of our team members. We empower our managers and staff to take ownership of their roles and contribute meaningfully to the growth of our clinics.
Join Us:
If you are a driven professional looking to make a significant impact in the aesthetics industry, we invite you to apply and become a part of our dynamic team.
Apply Today!
PCO Medical Director - UM - Part Time (Hourly)
Columbus, OH
**Become a part of our caring community and help us put health first** The Medical Director, Primary Care relies on medical background and reviews health claims. The Medical Director, Primary Care work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Medical Director relies on medical background and reviews health claims. The Medical Director work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Medical Director actively uses their medical background, experience, and judgement to make determinations whether requested services, requested level of care, and/or requested site of service should be authorized. All work occurs with a context of regulatory compliance, and work is assisted by diverse resources which may include national clinical guidelines, CMS policies and determinations, clinical reference materials, internal teaching conferences, and other sources of expertise. Medical Directors will learn Medicare and Medicare Advantage requirements and will understand how to operationalize this knowledge in their daily work.
The Medical Director's work includes computer-based review of moderately complex to complex clinical scenarios, review of all submitted clinical records, prioritization of daily work, communication of decisions to internal associates, participation in care management and possible participation in care facilitation with hospitals. The clinical scenarios predominantly arise from inpatient or post-acute care environments. There are discussions with external physicians by phone to gather additional clinical information or discuss determinations regularly, and in some instances, these may require conflict resolution skills. An aspect of the role includes an overview of coding practices and clinical documentation, grievance and appeals processes, and outpatient services and equipment, within their scope.
The Medical Director may speak with contracted external physicians, physician groups, facilities, or community groups to support regional market care facilitation and priorities, which may include an understanding of Humana processes, as well as a focus on collaborative business relationships, value-based care, population health, or disease or care management.
**Use your skills to make an impact**
**Responsibilities**
The Medical Director provides medical interpretation and determinations whether services provided by other healthcare professionals are in agreement with national guidelines, CMS requirements, Humana policies, clinical standards, and (in some cases) contracts. The ideal candidate supports and collaborates with other team members, other departments, Humana colleagues and the Regional VP Health Services. After completion of mentored training, daily work is performed with minimal direction. Enjoys working in a structured environment with expectations for consistency in thinking and authorship. Exercises independence in meeting departmental expectations and meets compliance timelines.
**Required Qualifications**
+ MD or DO degree.
+ 5+ years of direct clinical patient care experience post residency or fellowship, which preferably includes some experience in an inpatient environment and/or related to care of a Medicare type population (disabled or >65 years of age).
+ Current and ongoing Board Certification in an approved ABMS Medical Specialty as well as ABQAURP, or other boarddemonstratingadvanced training in transitions of care, quality assurance,utilizationmanagementand care coordination.
+ A current and unrestricted license in at least onejurisdictionand willing to obtainadditionallicense, ifrequired.
+ No currentsanctionfrom Federal or State Governmental organizations, and able to pass credentialing requirements.
+ Excellent organizational,verbaland written communication skills.
+ Evidence of analytic and interpretation skills, with prior experienceparticipatingin teams focusing on transitions of care, quality management,utilizationmanagement, case management, discharge planning and/or home health or post-acute services such as inpatient rehabilitation.
**Preferred Qualifications**
+ Knowledge of the managed care industry including Medicare Advantage, Managed Medicaid and/or Commercial products, or other medical management organizations, hospitals/ Integrated Delivery Systems, health insurance, other healthcare providers, clinical group practice management.
+ Utilizationmanagement experience in a medical management review organization, such as Medicare Advantage,managed Medicaid, or Commercial health insurance.
+ Experience with national guidelines such as MCG or InterQual.
+ Internal Medicine, Family Practice, Geriatrics, Hospitalist, Emergency Medicine clinical specialists
+ Advanceddegreesuch as an MBA, MHA, MPH
+ Exposure to value-based care, Public Health, Population Health, analytics, and use of business metrics.
+ Experience working with Casemanagersor Caremanagerson complex case management, including familiarity with social determinants of health.
+ The curiosity to learn, the flexibility toadaptand the courage to innovate.
**Additional Information**
Will report to the Director of Physician Strategy at Utilization Management. The Medical Director conducts Utilization review of the care received by members in an assigned region, market, member population, or condition type. May also engage in grievance and appeals reviews. May participate on project teams or organizational committees.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
1
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$223,800 - $313,100 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers benefits for limited term, variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and accident.
Application Deadline: 12-31-2025
**About us**
About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
Utilization Management Medical Director- NC Medicaid
Columbus, OH
Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Ideal candidate will live in North Carolina but not required. Alternate locations may be considered.
The Medical Director will be responsible for utilization review case management for North Carolina Medicaid. May be responsible for developing and implementing programs to improve quality, cost, and outcomes. May provide clinical consultation and serve as clinical/strategic advisor to enhance clinical operations. May identify cost of care opportunities. May serve as a resource to staff including Medical Director Associates.
How you will make an impact:
* Supports clinicians to ensure timely and consistent responses to members and providers.
* Provides guidance for clinical operational aspects of a program.
* Conducts peer-to-peer clinical reviews with attending physicians or other providers to discuss review determinations, and patients' office visits with providers and external physicians.
* May conduct peer-to-peer clinical appeal case reviews with attending physicians or other ordering providers to discuss review determinations.
* Serves as a resource and consultant to other areas of the company.
* May be required to represent the company to external entities and/or serve on internal and/or external committees.
* May chair company committees.
* Interprets medical policies and clinical guidelines.
* May develop and propose new medical policies based on changes in healthcare.
* Leads, develops, directs, and implements clinical and non-clinical activities that impact health care quality cost and outcomes.
* Identifies and develops opportunities for innovation to increase effectiveness and quality.
Minimum Requirements:
* Requires MD or DO and Board certification approved by one of the following certifying boards is required, where applicable to duties being performed, American Board of Medical Specialties (ABMS) or American Osteopathic Association (AOA).
* Must possess an active unrestricted medical license to practice medicine or a health profession in North Carolina.
* Unless expressly allowed by state or federal law, or regulation, must be located in a state or territory of the United States when conducting utilization review or an appeals consideration and cannot be located on a US military base, vessel or any embassy located in or outside of the US.
* Minimum of 10 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.
* For Health Solutions and Carelon organizations (including behavioral health) only, minimum of 5 years of experience providing health care is required. Additional experience may be required by State contracts or regulations if the Medical Director is filing a role required by a State agency.
Preferred Qualifications:
* Pediatrics board certification preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyMedical Director - Psychiatrist, Residential
Grove City, OH
Reports To: Chief Executive Officer
Position Type: Part-Time
FLSA Status: Exempt
I Am Boundless, Inc. is a mission-driven nonprofit organization that provides lifelong support to individuals with intellectual and developmental disabilities (IDD), autism, and behavioral health challenges. We are committed to delivering high-quality, person-centered care that empowers the people we serve to live lives of meaning, connection, and dignity.
Position Summary:
The Medical Director / Psychiatrist provides clinical leadership and medical oversight for both residential IDD services and behavioral health programs. This dual role ensures medical and psychiatric care is integrated, evidence-based, trauma-informed, and compliant with all regulatory and ethical standards. The ideal candidate brings deep clinical expertise, a collaborative spirit, and a passion for serving individuals with complex needs in a community-based, nonprofit setting.
Key Responsibilities:Leadership & Oversight
- Serve as the senior clinical authority for all medical and psychiatric matters affecting individuals in residential, group home, and outpatient behavioral health services.
- Develop, review, and update medical and psychiatric policies and protocols in accordance with Ohio Revised Code, DODD Rule 5123-2-02, Medicaid, and CARF standards.
- Provide oversight to licensed medical professionals and collaborate closely with nursing, therapy, and direct support teams to ensure continuity and quality of care.
Psychiatric Services
- Conduct psychiatric evaluations, medication management, and crisis interventions for individuals with IDD and co-occurring mental health or behavioral challenges.
- Participate in interdisciplinary treatment planning and collaborate with family members, guardians, and outside providers to promote holistic, person-centered care.
- Lead or supervise psychiatric staff and clinical decision-making processes within behavioral health services.
Quality, Compliance, & Risk Management
- Ensure all medical and psychiatric services are documented accurately and delivered in compliance with state and federal regulations.
- Contribute to quality assurance efforts, critical incident reviews, and continuous improvement initiatives across service lines.
- Serve as a liaison with external medical providers, hospitals, and regulatory agencies.
Education & Consultation
- Provide training and consultation to staff on topics such as psychotropic medications, mental health diagnoses, crisis de-escalation, and medical conditions common in IDD populations.
- Stay current on emerging best practices and innovations in behavioral health and developmental medicine.
Required Qualifications:
- Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) with active licensure in the State of Ohio
- Board certified or board eligible in Psychiatry; additional certification in Child/Adolescent Psychiatry or Addiction Medicine is a plus
- Minimum 3-5 years' experience working with individuals with IDD and/or behavioral health conditions in community-based or residential settings
- Strong understanding of person-centered, trauma-informed, and recovery-oriented care models
- Familiarity with DODD, Medicaid, and nonprofit healthcare systems
- Excellent leadership, communication, and organizational skills
Preferred Qualifications:
- Prior experience in a Medical Director or supervisory role
- Experience working in a nonprofit, managed care, or behavioral health setting
- Knowledge of electronic health records (EHR) and integrated care systems
Work Environment:
- Combination of telehealth, administrative, and in-person visits across residential and outpatient locations in Central Ohio
- Flexible schedule with part-time or full-time options, depending on organizational needs and candidate preference
- Occasional on-call or crisis consultation availability may be required
Compensation & Benefits:
- Competitive salary based on experience and role structure (PT/FT)
- Comprehensive benefits package including health insurance, dental, vision, PTO, retirement plan, and CME allowance (for full-time roles)
- Malpractice insurance provided
Join Us:
As a vital part of the I Am Boundless leadership team, the Medical Director / Psychiatrist will help shape the future of inclusive, community-based care for individuals with developmental and behavioral health needs. This is more than a job-it's a mission. If you believe in the boundless potential of every person, we invite you to join our team.
Auto-ApplyWaiver Clinical Manager (Medicaid Health Systems Administrator 1)
Columbus, OH
Waiver Clinical Manager (Medicaid Health Systems Administrator 1) (250008VF) Organization: MedicaidAgency Contact Name and Information: ******************************** Unposting Date: Dec 8, 2025, 4:59:00 AMWork Location: Lazarus 5 50 West Town Street Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $39.22/hour Schedule: Full-time Work Hours: 8:00 am - 5:00 pm Classified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: Health AdministrationTechnical Skills: Program Management, Public HealthProfessional Skills: Analyzation, Collaboration, Goal Setting, Performance Management Agency OverviewAbout Us:Investing in opportunities for Ohioans that work for every person and every family in every corner of our state is at the hallmark of Governor DeWine's agenda for Ohio's future. To ensure Ohio is “the best place to live, work, raise and family and start a business,” we must have strong schools, a great quality of life, and compassion for those who need our help.Ohio Department of Medicaid plays a unique and necessary role in supporting the governor's vision. As the single state Medicaid agency responsible for administering high-quality, person-centric healthcare, the department is committed to supporting the health and wellbeing of nearly one in every four Ohioans served. We do so by:Delivering a personalized care experience to more than three million people served.Improving care for children and adults with complex behavioral health needs.Working collectively with our partners and providers to measurably strengthen wellness and health outcomes.Streamlining administrative burdens so doctors and healthcare providers have more time for patient care.Ensuring financial transparency and operational accountability across all Medicaid programs and services. Job DescriptionWhat You Will Do at ODM:Office: PolicyBureau: Long Term Services & Supports Classification: Medicaid Health Systems Administrator 1 (PN 20100582) Job Overview:The Ohio Department of Medicaid (ODM) is seeking a healthcare professional to be part of our Home and Communty-Based Services (HCBS) Care Coordination Team. As the Waiver Clinical Manager, your responsibilities will include:Overseeing and evaluating care management services and waiver administration practices for Ohio Department of Aging (AGE) and Ohio Department of Developmental Disabilities (DODD) waivers.Assisting in the development of innovative program initiatives designed to improve access to health services for HCBS populations (e.g. individuals with chronic conditions, older adult populations, children with special health care needs, and populations with developmental disabilities).Overseeing and monitoring collaborative initiatives between Managed Care Plans and Waiver Agency Care Management programs.Managing the reviewal, analyzation, and interpretation of data and reports.Recommending follow up activities related to Managed Care Plan and Waiver Agency Care Management program performance .Coordinating policy and program planning and ensuring care management delivery systems are implemented within a population health model.Collaborating with sister state agencies in order to redesign and promote the Participant Directed model of care.Preferable licensure for this position is: Licensed Social Worker, Licensed Professional Counselor, Registered Nurse, or Licensed Allied Health Professional Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsCompletion of graduate core program in business, management or public administration, public health, health administration, social or behavioral science or public finance; 12 mos. exp. in the delivery of a health services program or health services project management (e.g., health care data analysis, health services contract management, health care market & financial expertise; health services program communication; health services budget development, HMO & hospital rate development, health services eligibility, health services data base analysis).-Or 12 months experience has Medicaid Health Systems Specialist, 65293. Note: education & experience is to be commensurate with approved position description on file.-Or equivalent of Minimum Class Qualifications for Employment. Job Skills: Health AdministrationTechnical Skills: Public Health, Program ManagementProfessional Skills: Collaboration, Goal Setting, Analyzation, Performance ManagementSupplemental InformationCompensation is as listed on the posting unless required by legislation or union contract.This position is overtime exempt.Travel required, as needed. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence.Resumes and/or attachments are not reviewed. Therefore, please provide detail in the work experience section of your application.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Auto-ApplyClinical Manager - Hospice
Gahanna, OH
A leading hospice provider is seeking a full-time Clinical Manager to oversee all clinical operations for its hospice program. The Clinical Manager will be responsible for planning, scheduling, and coordinating clinical activities, monitoring staff performance, ensuring compliance with regulatory standards, and maintaining a safe, high-quality care environment. Key responsibilities include:
- Overseeing all clinical aspects of hospice care, including chart review, onboarding of new staff, annual trainings, and tracking quality metrics (QUAPI)
- Managing schedules for nurses and aides (team of 8-10 staff: 4 nurses, 4 aides)
- Addressing family concerns related to clinical care and working closely with administrative staff
- Supporting staff development and fostering a culture of compassion and professionalism
- Ensuring compliance with ACHC standards, Service Contract Act, Davis Bacon Act, and other applicable regulations
- Preparing cost accounting worksheets and consulting with interdisciplinary teams
- Assisting with project budgets and supporting the Director of Nursing as needed
- Creating visual presentations and desktop publishing for training and reporting
- Performing other duties as assigned
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
Active Registered Nurse (RN) license
Minimum 3 years of hospice clinical experience (2 years may be considered if combined with management experience)
At least 1 year of management experience in a clinical setting (preferably overseeing all clinical aspects, not just case management)
Experience with onboarding, training, and supervising clinical staff
Strong understanding of hospice regulations and compliance standards
Ability to travel 10% during the day for staff training and occasional home patient visits
Excellent verbal and written communication skills
High level of attention to detail and ability to work in a fast-paced environment Experience as a Director of Nursing or step-down clinical manager
Advanced management, employee, and customer relations skills
Experience with medical repairs and renewal in healthcare facilities
Experience with Oracle P6, ProCore, or similar scheduling/reporting software
ASHE HCC certification
Longevity in previous roles and interest in long-term growth (potential for advancement as new hospice locations open)
Ability to create visual presentations and use basic computer software for scheduling, reporting, and email
Critical Care Medic
Columbus, OH
Full-time Description PARAMEDIC II
PARTNERS FOR LIFE. Partners - not employees. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of
Servant
Leadership
, our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits.
Join our journey - we are going places and you are an integral part of that future.
Summary
Provides advanced life support in a prompt, resourceful, and efficient manner to all patients transported by MedFlight regardless of the mode of transport. Collaborates with Nurse in compliance with established protocol and regulatory requirements to provide support services and transport. Responsible for maintaining compliance with CAMTS requirements and all associated documentation. Actively participates in external education / marketing initiatives in order to protect and maintain MedFlight's market base.
Competitive Pay and Benefits with the following Shift Differentials
Monday-Thursday: 7:00 p.m. - 7:00 a.m. $2.00 per hour
Friday, Saturday & Sunday: 7:00 p.m. - 7:00 a.m. $3.00 per hour
Saturday & Sunday: 7:00 a.m. - 7:00 p.m. $2.00 per hour
Minimum Qualifications
Certifications and licensures required upon hire and throughout employment:
Current Ohio certification as a Paramedic. (Additional state licensures may be required depending on the location of the MedFlight Region).
Advanced Cardiac Life Support (ACLS) and Basic Life Support (BLS).
Valid Driver's License and maintenance of an acceptable driving record as determined by insurance carrier for coverage.
Training required upon successful completion of orientation, and annually throughout employment:
Emergency Vehicle Operations Course (EVOC)
Rotor Wing Safety (if in the RW Division)
Certifications required within six (6) months of hire and throughout employment:
Pediatric Advanced Life Support (PALS)
Advanced Stroke Life Support (ASLS)
Certifications required within twelve (12) months of hire and throughout employment:
International Trauma Life Support (ITLS)
PHTLS and TNCC also accepted trauma certifications
Neonatal Resuscitation Program (NRP)
Certifications required within twenty-four (24) months of hire and throughout employment:
Advanced Practice Certification: FP-C, CCP-C
Paramedics must maintain all other licensures as deemed necessary by management.
Three (3) years active experience as Paramedic in an active EMS Department and/or Paramedic role.
Advanced airway management skills strongly desired.
Work requires comprehensive knowledge of emergency transportation procedures and a thorough understanding of their application in the medical transportation environment.
Work requires the skills necessary to quickly and safely transport patient using available resources, prioritize requests, and assists with patient care as directed. Work requires the skills necessary to assess and prioritize patient needs, formulate treatment plans, and alter treatment as necessary.
Manages and copes effectively with stress related to the care of patients, families, and unpredictable situations within various care settings.
Work requires interpersonal skills necessary to interact effectively with internal and external personnel in stressful situations and to act as a representative of MedCare to the public.
Must be able to sit driving for long periods of time.
Must demonstrate alertness at all times.
Ability to assist in the loading and unloading of patients, on cots, up to 300+lbs. Pulling and pushing the cot in and out of the mode of transportation of the patient, maintaining the cot in a horizontal position.
Performs work exposed to heat, wind, rain, altitudes and in rough terrain such as hills, in ice/snow, climb fences, etc.
Exposure to infectious diseases and chemical contaminants. May be exposed to hazards involved with exposure to aircraft and mobile vehicles. May be exposed to bruises, superficial lacerations, back, ankle or muscle strain and/or needle punctures while on duty.
Required to bend, stoop and carry equipment over rough terrain without any limitations in range of motion and use proper body mechanics.
Must be able to withstand high amounts of stress in uncontrolled environments.
Must maintain competency on assigned and alternate modes of transport.
MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.
Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.
This job description is not an employment agreement or contract.
Customer Success Patient Care Manager
Columbus, OH
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Summary
Our call center is the heart of Gifthealth's operations, putting the patient at the forefront. Joining our patient care team means becoming a key player in delivering exceptional service and support to our patients, providers, and pharmacies. The patient care manager will have patient care supervisors that report to them and will oversee the daily operations in the call center, ensuring efficient and effective task completion and customer experience. As the manager of this team, you will collaborate with other Gifthealth teams, work to improve processes and procedures, as well as ensure the patient care is exceptional. This dynamic environment will provide you with an in-depth understanding of the Voice of the Customer, ensuring their needs are met with the highest level of quality.
Key Responsibilities
Delegate responsibilities and establish clear deadlines for a diverse team of leaders supporting patient care and client success.
Maintain strong, proactive relationships with key clients by addressing needs quickly, resolving issues effectively, and ensuring a consistently positive experience.
Coordinate coverage, scheduling, time off, after hours & on-call team schedule and responsibilities.
Analyze necessary data to ensure staffing metrics
Create and maintain Saturday Schedule for Patient Care Department
Maintain PTO calendar for Patient Care team ensuring a fair and equal schedule
Analyze data and implement ways to reduce manual tasks for the Patient Care Team.
Work closely with our Pharmacy Management System, BestRx, to create more efficient workflows and create new tickets to improve processes
Collaborate cross-functionally with Gifthealth teams (account management, engineering, product, and sales) to provide recommendations on process improvements to enhance patient experience and reduce manual tasks for the Patient Care Team.
Communicate all updates and new features to the necessary teams
Lead team meetings for the Patient Care Team
Ensure end of day checklists and monthly audits are completed by Patient Care leadership team members
Ensure Zendesk wait time and calls in queue remain under suggested time and number
Facilitate 1:1's with all direct reports
When necessary, successfully triage issues to other teams; engineering, account management, RPH, etc.
Facilitate new employee onboarding and support ongoing training and development for PCR's and PCR Supervisors
Assist with recruiting - Help to grow and develop the Patient Care Team while creating a high performance culture built around achievement, productivity, retention, and employee growth.
Create a motivating and positive team environment with an open communication culture
Recognize high performance and work with HR to reward accomplishments
Ensure the entire team maintains confidentiality of PHI and abides by HIPAA and Software Security policies and trainings
Qualifications
Consistently demonstrate strong interpersonal and communication skills to facilitate collaboration
Excellent written and verbal communication skills along with active listening - the ability to manage multiple tasks with exceptional organizational skills and attention to detail.
Ability to work well under pressure and to handle criticism well, turning a negative customer experience into a positive outcome
Ability to remain patient and calm during stressful situations
Experience in a fast-paced environment and use of technology to solve problems quickly.
Experience working with ticketing systems and scheduling softwares (Zendesk, Slack, Paylocity, etc.)
Passion for going above and beyond, taking initiative, and thriving in a fast-paced, change-heavy environment
In-depth knowledge of performance metrics
Decision-making skills
A strong sense of patience and a friendly disposition while communicating with a variety of personality types
A skilled multi-tasker who can set priorities and manage time effectively
Excellent problem-solving skills with a keen eye towards improving processes
CPhT is preferred, but we can also facilitate getting this certification within 120 days.
Work Environment
Location: Hybrid Columbus
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Employment Classification
Status: Full-time
FLSA: Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Customer Success Patient Care Manager
Columbus, OH
Description:
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Summary
Our call center is the heart of Gifthealth's operations, putting the patient at the forefront. Joining our patient care team means becoming a key player in delivering exceptional service and support to our patients, providers, and pharmacies. The patient care manager will have patient care supervisors that report to them and will oversee the daily operations in the call center, ensuring efficient and effective task completion and customer experience. As the manager of this team, you will collaborate with other Gifthealth teams, work to improve processes and procedures, as well as ensure the patient care is exceptional. This dynamic environment will provide you with an in-depth understanding of the Voice of the Customer, ensuring their needs are met with the highest level of quality.
Key Responsibilities
Delegate responsibilities and establish clear deadlines for a diverse team of leaders supporting patient care and client success.
Maintain strong, proactive relationships with key clients by addressing needs quickly, resolving issues effectively, and ensuring a consistently positive experience.
Coordinate coverage, scheduling, time off, after hours & on-call team schedule and responsibilities.
Analyze necessary data to ensure staffing metrics
Create and maintain Saturday Schedule for Patient Care Department
Maintain PTO calendar for Patient Care team ensuring a fair and equal schedule
Analyze data and implement ways to reduce manual tasks for the Patient Care Team.
Work closely with our Pharmacy Management System, BestRx, to create more efficient workflows and create new tickets to improve processes
Collaborate cross-functionally with Gifthealth teams (account management, engineering, product, and sales) to provide recommendations on process improvements to enhance patient experience and reduce manual tasks for the Patient Care Team.
Communicate all updates and new features to the necessary teams
Lead team meetings for the Patient Care Team
Ensure end of day checklists and monthly audits are completed by Patient Care leadership team members
Ensure Zendesk wait time and calls in queue remain under suggested time and number
Facilitate 1:1's with all direct reports
When necessary, successfully triage issues to other teams; engineering, account management, RPH, etc.
Facilitate new employee onboarding and support ongoing training and development for PCR's and PCR Supervisors
Assist with recruiting - Help to grow and develop the Patient Care Team while creating a high performance culture built around achievement, productivity, retention, and employee growth.
Create a motivating and positive team environment with an open communication culture
Recognize high performance and work with HR to reward accomplishments
Ensure the entire team maintains confidentiality of PHI and abides by HIPAA and Software Security policies and trainings
Qualifications
Consistently demonstrate strong interpersonal and communication skills to facilitate collaboration
Excellent written and verbal communication skills along with active listening - the ability to manage multiple tasks with exceptional organizational skills and attention to detail.
Ability to work well under pressure and to handle criticism well, turning a negative customer experience into a positive outcome
Ability to remain patient and calm during stressful situations
Experience in a fast-paced environment and use of technology to solve problems quickly.
Experience working with ticketing systems and scheduling softwares (Zendesk, Slack, Paylocity, etc.)
Passion for going above and beyond, taking initiative, and thriving in a fast-paced, change-heavy environment
In-depth knowledge of performance metrics
Decision-making skills
A strong sense of patience and a friendly disposition while communicating with a variety of personality types
A skilled multi-tasker who can set priorities and manage time effectively
Excellent problem-solving skills with a keen eye towards improving processes
CPhT is preferred, but we can also facilitate getting this certification within 120 days.
Work Environment
Location: Hybrid Columbus
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Employment Classification
Status: Full-time
FLSA: Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Requirements:
Waiver Clinical Manager (Medicaid Health Systems Administrator 1)
Columbus, OH
Waiver Clinical Manager (Medicaid Health Systems Administrator 1) (250008VF) Organization: MedicaidAgency Contact Name and Information: ******************************** Unposting Date: Dec 7, 2025, 11:59:00 PMWork Location: Lazarus 5 50 West Town Street Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $39.22/hour Schedule: Full-time Work Hours: 8:00 am - 5:00 pm Classified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: Health AdministrationTechnical Skills: Program Management, Public HealthProfessional Skills: Analyzation, Collaboration, Goal Setting, Performance Management Agency OverviewAbout Us:Investing in opportunities for Ohioans that work for every person and every family in every corner of our state is at the hallmark of Governor DeWine's agenda for Ohio's future. To ensure Ohio is “the best place to live, work, raise and family and start a business,” we must have strong schools, a great quality of life, and compassion for those who need our help.Ohio Department of Medicaid plays a unique and necessary role in supporting the governor's vision. As the single state Medicaid agency responsible for administering high-quality, person-centric healthcare, the department is committed to supporting the health and wellbeing of nearly one in every four Ohioans served. We do so by:Delivering a personalized care experience to more than three million people served.Improving care for children and adults with complex behavioral health needs.Working collectively with our partners and providers to measurably strengthen wellness and health outcomes.Streamlining administrative burdens so doctors and healthcare providers have more time for patient care.Ensuring financial transparency and operational accountability across all Medicaid programs and services. Job DescriptionWhat You Will Do at ODM:Office: PolicyBureau: Long Term Services & Supports Classification: Medicaid Health Systems Administrator 1 (PN 20100582) Job Overview:The Ohio Department of Medicaid (ODM) is seeking a healthcare professional to be part of our Home and Communty-Based Services (HCBS) Care Coordination Team. As the Waiver Clinical Manager, your responsibilities will include:Overseeing and evaluating care management services and waiver administration practices for Ohio Department of Aging (AGE) and Ohio Department of Developmental Disabilities (DODD) waivers.Assisting in the development of innovative program initiatives designed to improve access to health services for HCBS populations (e.g. individuals with chronic conditions, older adult populations, children with special health care needs, and populations with developmental disabilities).Overseeing and monitoring collaborative initiatives between Managed Care Plans and Waiver Agency Care Management programs.Managing the reviewal, analyzation, and interpretation of data and reports.Recommending follow up activities related to Managed Care Plan and Waiver Agency Care Management program performance .Coordinating policy and program planning and ensuring care management delivery systems are implemented within a population health model.Collaborating with sister state agencies in order to redesign and promote the Participant Directed model of care.Preferable licensure for this position is: Licensed Social Worker, Licensed Professional Counselor, Registered Nurse, or Licensed Allied Health Professional Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsCompletion of graduate core program in business, management or public administration, public health, health administration, social or behavioral science or public finance; 12 mos. exp. in the delivery of a health services program or health services project management (e.g., health care data analysis, health services contract management, health care market & financial expertise; health services program communication; health services budget development, HMO & hospital rate development, health services eligibility, health services data base analysis).-Or 12 months experience has Medicaid Health Systems Specialist, 65293. Note: education & experience is to be commensurate with approved position description on file.-Or equivalent of Minimum Class Qualifications for Employment. Job Skills: Health AdministrationTechnical Skills: Public Health, Program ManagementProfessional Skills: Collaboration, Goal Setting, Analyzation, Performance ManagementSupplemental InformationCompensation is as listed on the posting unless required by legislation or union contract.This position is overtime exempt.Travel required, as needed. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence.Resumes and/or attachments are not reviewed. Therefore, please provide detail in the work experience section of your application.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Auto-ApplyMedical Director - West Chester, OH
Chesterville, OH
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies!
At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.
This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.
VEG is a 2025 and 2026 certified Great Place to Work.
THE JOB
Our Medical Directors (MDs) are not only exceptional emergency veterinarians and criticalists. They're also visionary leaders, who take pride in guiding each hospital to medical excellence, the VEG Way. In a culture that places them on the frontlines of change, VEG MDs have true ownership over their careers and the autonomy to make impactful decisions that are right for their hospitals. They build and grow their hospitals and teams in alignment with VEG's core values, from triage through discharge. As servant leaders, they prioritize the needs of their people; lead with integrity, authenticity, and humility; and always find a way to say YES to our VEGgies. Passionate about mentorship and unwavering in their support for their teams, our MDs create an environment where openness, togetherness, heroic helping, and meaningful moments define every interaction and elevate the VEG experience.
WHAT YOU'LL DO
* Establish and maintain a positive culture through team huddles, recognizing achievements and demonstrating appreciation for performance of the VEG Spikes, our unique, customer-centered way of doing things-like ensuring people see a doctor right away and allowing families to stay with their pets
* Create a culture where doctors and technicians collaborate to deliver clinically excellent care
* Lead team meetings for your VEG with a focus on relationship building, medical quality, team member concerns, hospital performance, and clinical team well-being
* Aid growth and development of the doctor team through 1:1 meetings and creation of personalized development plans
* Head VEG's patient safety initiative in your VEG to ensure you are delivering safe and clinically excellent care
* Establish a strategy for doctor recruitment, candidate experience, and succession planning in collaboration with your talent partner
* Partner with your market owner to establish and implement a marketing strategy
* Create and maintain the doctor schedule
* Ensure your VEG is compliant with federal, state, and local regulations
WHAT YOU NEED
* A DVM, VMD, or equivalent degree
* 5+ years of traditional 24/7 ER experience and critical case management
* Unrelenting passion for customer satisfaction through providing the highest medical care to patients
* Training in emergency surgery/endoscopy preferred
* Leadership skills training and mentorship experience preferred
* Must be willing to work in a noisy environment with strong or unpleasant odors
* Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
* Work well in a fast-paced environment with people from all backgrounds and different personality types
WHO YOU ARE
* Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
* Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments
* Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
* Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge
HOW WE INVEST IN YOU
* Competitive compensation, including base and 401K match
* Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
* Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
* A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
* Clinical student loan repayment so you don't need to worry about your student debt
* Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
* Flexible work schedules to support your life outside of work
* Generous employee referral program, so our awesome people can bring in more awesome people
* And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry
DEI
At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.
Radiology - Interventional Radiology
Westerville, OH
IR Tech Dayshift 40 hours 0630-1700 4x10hours
14 days of on call in a 6-week schedule
Every third weekend call
Possible Holiday on-call
LRM 603136
Clinical Director Job
Dublin, OH
Apply Now Why You'll Love This Job The Clinical Director (CD) provides clinical oversight to ABA services within a center, supports a small caseload and provides ongoing structured mentorship to BCBAs in the center. The CD is integral to the Center Leadership Team, delivering effective, and supportive clinical mentorship and training of BCBAs. The CD has exemplary clinical, leadership, interpersonal and mentorship skills.
Responsibilities
Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions and other duties.
* Provides program oversight for a small, patient caseload Conducts behavioral and skills assessments, as required by funding sources, and as needed based on data/clinical judgment
* Develops compassionate and function-based behavior intervention plans and individualized, developmentally-sensitive treatment plans
* Completes initial evaluations for potential patients
* Provides training and supervision to Registered Behavior Technicians (RBTs) and Fieldwork students
* Completes RBT competency assessments and re-assessments
* Responsible for continued competence and professional growth for RBTs, Fieldwork Students, and Trainers during weekly consultation (protocol modification) overlaps, by using Behavioral Skills Training
* Holds regular RBT POD meetings
* Ensures supervision hours of RBTs meet the requirements of the BACB
* Builds and maintains positive family/caregiver relationships throughout the lifecycle/course of treatment of the patient
* Completes regularly scheduled family guidance sessions
* Identified touchpoints throughout the patient's experience at Hopebridge to meet with the parent/caregiver to review progress and collaborate on individualized treatment plans and behavior plans.
* Provides regular structured BCBA mentorship sessions and supportive performance guidance
* Provides clinical oversight, consistent with Hopebridge quality standards and evidence-based practices to BCBAs within center by monitoring clinical program progress through defined quality audit processes
* Supports clinical performance of BCBAs within center via procedural integrity documentation, provide feedback and necessary training, and communicate concerns to Regional BCBA, Center Manager, and Regional Center Manager as appropriate
* Implements the Hopebridge BCBA Mentorship and Training curriculum with integrity
* Act as a liaison to the Regional BCBA for higher level clinical review (i.e., Grand Rounds) and authorization/modifications
* Supervise and ensure completion of effective, evidence-based individualized treatment plans, behavior support plans and assessments for patients
* Evaluate clinical performance of BCBAs within center via procedural integrity documentation, provide feedback and necessary training, and communicate concerns to Regional BCBA, Center Manager, and Regional Center Manager as appropriate
* Provides effective and compassionate center leadership skills
* Communicates with the Center Manager and acts as a liaison with the center leadership team regarding patient onboarding, clinical structure within the center (i.e., group schedules)
* Assist the Center Manager with interviewing and onboarding of new BCBAs
* Ensures that session notes and billing documentation has been submitted through the appropriate systems by specified deadlines
* In collaboration with the Center Manager, assist in the coordination of daily staffing schedule to ensure patient staffing appropriateness
* Responsible for tracking and reporting on clinical Key Performance Indicators (KPIs)
Consults with Regional team on performance, delivers feedback and seeks guidance on next steps (as appropriate)
* Uses reports to glean trends in the data and providing action-oriented steps to improve or maintain clinical performance
Competencies
* Attention to Detail - the ability to see and pay attention to details; the ability to recognize the component parts of a procedure or object, and to verify the correctness or error in an individual part or procedure
* Attitude Toward Others - maintaining a positive, open, and objective attitude toward others
* Emotional Control - the ability to maintain a rational and objective demeanor when faced with stressful or emotional situations; a measure of self-composure in a difficult situation and the ability to act objectively, rather than impulsively or emotionally
* Enjoyment of the Job - the feeling that one's job is both fulfilling and rewarding and that it has a positive and useful benefit.
* Flexibility - the ability to readily modify, respond to, and integrate change with minimal personal resistance
* Handling Stress - the ability to balance and defuse inner tensions and stresses; the ability to appropriately separate yourself from stressful situations and maintain your own sense of inner peace.
* Developing Others - develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods
* Communication - excellent written and oral communication skills
* Self-Awareness and Leadership - demonstrated awareness of personal leadership skills and relationship management
Supervisory Responsibility
Provides supervision, guidance, and mentorship to BCBAs and BCaBAs within assigned center in accordance with the organization's policies and applicable laws. Provide feedback and supervision to RBTs and Fieldwork students, ensuring clinical competence and demonstrated performance of employees.
Position Type/Expected Hours of Work
This is a full-time position, Monday through Friday. Occasional evening and weekend work may be required as job duties demand.
Skills & Qualifications
Required Education and Experience
* Master's Degree in Applied Behavior Analysis, Special Education, Psychology or closely related field.
Board Certified Behavior Analyst (BCBA) in good standing with the BACB
* At least three years certification with the BACB as a Board-Certified Behavior Analyst
* Experience with skills assessments and curricula (e.g., VB-MAPP, ABLLS-R, EFL, AFLS, PEAK), required
* Substantial experience with behavioral assessments (e.g., Practical Functional Assessments)
* Strong background in behavior reduction program development and oversight
* Meets the BACB qualifications to supervise BCaBAs, those pursuing certification, and RBTs
* Demonstrates ability to supervise as well as transition seamlessly between strategic and hands-on leadership as all as being sought out for superior training techniques
* Ability to engage and motivate a team toward a common goal
* Ability to communicate knowledge in the principles of Applied Behavior Analysis (ABA) to professionals and non-professionals
Preferred Education and Experience
* Experience providing supervision to BCBAs
* Experience with both Medicaid and private-insurance patients preferred
* Experience with Practical Functional Assessment and Skill-based treatment
* Experience with Organizational Behavior Management (OBM)
Other Duties and Job Requirements
* Maintain a negative Tuberculosis screening according to the CDC
* Obtain and possess and maintain current CPR/First Aid certification and re-certification every 2 years
* Remains current regarding new research, current trends and developments related to autism, special education, and related fields.
* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Physical Demands:
This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. Employees in this position must be physically able to efficiently perform the essential functions of the position. May need to lift pediatric population at times (up to 50 lbs).
Work Environment:
Work is performed in an office and clinical environment. Work may be stressful at times due to a busy office or center environment with patients. Interaction with others is constant and interrupting.
Disclaimer
The above statements reflect general functions of this job and shall not be construed as a detailed description of all work requirements inherent in this job. The immediate supervisor may elaborate on or add to the above list if the duties come within the employee's realm of responsibility.
Hopebridge is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record or any other characteristic protected by applicable federal, state or local laws.
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Job Number: 159379
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Clinical Manager *$2,500 SOB*
Marion, OH
• Represent Day One in court, when necessary
• Participate in interviews for new staff.
• Provide leadership to the Counseling Team (staff and interns) through clinical supervision and reviews,
consultation, training and support to ensure contract compliance and program quality.
• Evaluate individual and overall team performance on a regular and ongoing basis; use collected data and
information to make needed improvements including adjustments as needed to counselors' caseloads and work
assignments to maximize quality of care, and staff productivity.
• Ensure that participant and program goals are met in accordance with policies and procedures.
• Actively monitor assigned supervisees' performance goals and professional development in accordance with
agency expectations.
• Conduct performance evaluations for counseling team; proactively identify and resolve performance issues.
Recommend employees as appropriate for recognition or professional development.
• Actively monitor accuracy and completeness of data and Counseling Services databases in accordance with agency
rules and expectations.
• Produces program performance reports in accordance with agency rules.
• Ensure supervisees' timesheets, expenses, leave requests, etc. are complete, accurate, and in compliance with
agency policies, procedures, and practices.
• Support and comply with the values, policies, and practices of Day One Recovery.
• Abide by the agency's confidentiality policies and HIPPA rules.
• Provide occasional support or consultations as needed to promote referral services with other Day One programs or to
external agencies.
• Perform other duties and special projects as assigned by the Executive Director.
Minimum Qualifications:
The applicant must show proof of holding and must continue to maintain valid permits, licenses and certifications as may be required for this, or demonstrably similar, position as recognized by the Ohio Department of Mental Health and Addiction
Services or as otherwise specified by the Ohio Revised Code or applicable Administrative Codes.
The applicant must have a valid Driver's License. Applicant must have the ability to deal with and solve problems involving
several variables in somewhat unfamiliar settings and topics.
All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements
listed indicate the minimum level of knowledge, skills, and/or ability as deemed necessary to perform the job proficiently.
This job description is not to be construed as an exhaustive statement list of duties, responsibilities, or requirements. Employees may be required to perform any other job-related tasks as required by their supervisor, subject to reasonable accommodation.
Education:
Master's Degree in human service and a minimum of five years full-time experience preferred. At minimum, LCDCIII required.
Day One is an Equal Opportunity Employer; applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, and national origin, disability, age or Vietnam-era status.
Specialty Pharmacy Manager
Logan, OH
Full Time Ohio
AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions, with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve.
We are looking for a Pharmacy Manager to play an important role at AndHealth.
This is a full-time position located at a Community Health Center in Logan, Ohio.
What you'll do in the role:
Manage the ongoing operations at the pharmacy, and ensure the pharmacy remains compliant with all rules and laws.
Provide pharmaceutical care to customers, including processing and accurately dispensing prescription orders.
Supervises and participates in pharmacy production workflow including insurance adjudication, filling, verification, packaging, and dispensing medications to patients.
Verify the accuracy of prescription information for use on prescription labels as well as third party submissions.
Ensures the final product dispensed to the patient is accurate and safe for patient use.
Responsible for ensuring a balance with retail pharmacy production and specialty patient needs within the workflow.
Assist in the development of the pharmacy budget and manage the pharmacy financials for the site.
Oversee the pharmacy's inventory management system by ensuring appropriate inventory acquisition, ordering, control, and maintenance levels.
Supervise and actively collaborate with the pharmacy team to ensure ongoing medication access for all patients.
Supervise pharmacists and ensure they have the appropriate training and resources necessary for clinical care.
Work collaboratively with all AndHealth and Community Health Center providers to improve integration and patient clinical outcomes.
Ensure all services are provided in a manner consistent with AndHealth policies, procedures and delivery standards.
Actively participate in the pharmacy's Quality Management Committee.
Actively provide clinical pharmacy services included in the Patient Management Program.
When appropriate, provide certain clinical services using either a protocol or a collaborative practice agreement.
Provide clinical services, therapeutic recommendations, and counseling to all patients, including those living with chronic conditions, such as asthma, dermatitis, epilepsy, hyperlipidemia, infertility, Hepatitis B, Hepatitis C, HIV/AIDS, Inflammatory Bowel Disease (IBD), Lupus, Migraine, multiple sclerosis, psoriasis, psoriatic arthritis, pulmonary arterial hypertension rheumatoid arthritis, and transplant.
Regularly review and be familiar with clinical guidelines and literature necessary to manage patients' specialty care appropriately.
Appropriately review patients' therapy for therapeutic duplications, drug interactions, and potential allergies.
Review and recommend medication alternatives, medication consolidation, and dose modification consistent with updated clinical guidelines.
Review payor formularies and complete prior authorizations and appeals as necessary for patients.
Obtain and document all required information in the pharmacy operating system and the specialty pharmacy software system.
Participate in URAC and ACHC specialty pharmacy accreditation preparation and visits, as required.
Precept pharmacy interns and students.
Any other duties as assigned.
Education & Licensure Requirements:
PharmD, BS in Pharmacy, or equivalent FPGEC (NABP).
Unrestricted pharmacist license in good standing in the state of Ohio.
Must be willing to obtain and maintain licenses in multiple states.
Other Skills or Qualifications:
3+ years of direct patient care experience in pharmacy is required.
5+ years of community/retail pharmacy management experience preferred.
BLS/CPR is required (or must be willing to obtain within 1 month after starting).
Immunization delivery certification is preferred (or must be willing to obtain within 3 months after starting).
Specialty pharmacy experience is preferred.
Excellent written and oral communication skills.
Strong attention to detail and ability to handle multiple things simultaneously.
Comfortable with technology and the ability to adapt to new systems.
The position may require some travel; Must be willing to travel and have reliable transportation.
COVID-19 vaccination required.
Here's what we'd like to offer you:
Equal investment and support for our people and patients.
A fun and ambitious growing environment with a culture that takes on important things, takes risks, and learns quickly.
The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together.
A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer.
We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally.
Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, 401k match, Paid time off, Short- and Long-Term Disability, 401k match and more.
Additional Requirements:
(PPD) TB Skin Test - Proof of negative TB skin test within the last 12 months.
(MMR) Measles, Mumps and Rubella or Blood Titer proving immunity.
Varicella - (2) documented doses or Blood Titer proving.
Hep B3 Series.
(Flu) Influenza required.
COVID Vaccine required.
Additional health requirements may also be required.
We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.
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