We calculated that 15% of Practice Managers are proficient in Patient Care, Customer Service, and Clinical Staff. They’re also known for soft skills such as Detail oriented, Interpersonal skills, and Technical skills.
We break down the percentage of Practice Managers that have these skills listed on their resume here:
Most practice managers list "patient care," "customer service," and "clinical staff" as skills on their resumes. We go into more details on the most important practice manager responsibilities here:Arguably the most important personality trait for a practice manager to have happens to be detail oriented. An example from a resume said this about the skill, "medical and health services managers must pay attention to detail" Additionally, other resumes have pointed out that practice managers can use detail oriented to "created staff performance improvement initiatives, hired, oriented, trained, directed, evaluated and developed staff. "Another commonly found skill for being able to perform practice manager duties is the following: interpersonal skills. According to a practice manager resume, "medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives." Check out this example of how practice managers use interpersonal skills: "provide proficient conflict resolution and problem-solving techniques in managing interpersonal conflict and patient complaints. "Another skill that is quite popular among practice managers is technical skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a practice manager resume: "medical and health services managers must stay up to date with advances in healthcare technology and data analytics" This example from a resume shows how this skill is used: "included the billing office, marketing, clerical, technical and front office staff, scheduling and maintenance. "A thorough review of lots of resumes revealed to us that "analytical skills" is important to completing practice manager responsibilities. This resume example shows just one way practice managers use this skill: "medical and health services managers must understand and follow current regulations and adapt to new laws." Here's an example of how this skill is used from a resume that represents typical practice manager tasks: "prepare business solutions for front office (crm), back office (erp) and data integration (scribe). "Yet another important skill that a practice manager must demonstrate is "communication skills." These managers must effectively communicate policies and procedures to other health professionals and ensure their staff’s compliance with new laws and regulations. This is clearly demonstrated in this example from a practice manager who stated: "managed front office staff operations and client relations including; phones, scheduling, problem resolutions, client/staff /veterinarian communications. "Another skill commonly found on practice manager resumes is "leadership skills." This description of the skill was found on several practice manager resumes: "these managers are often responsible for finding creative solutions to staffing or other administrative problems" Here's an example from a resume of how this skill could fit into the day-to-day practice manager responsibilities: "provided leadership and direction to medical billers and front office staff. "
See the full list of practice manager skills.
Before becoming a practice manager, 39.1% earned their bachelor's degree. When it comes down to graduating with a master's degree, 24.6% practice managers went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most practice managers have a college degree. But about one out of every seven practice managers didn't attend college at all.
The practice managers who went onto college to earn a more in-depth education generally studied business and health care administration, while a small population of practice managers studied nursing and management.
When you're ready to become a practice manager, you might wonder which companies hire practice managers. According to our research through practice manager resumes, practice managers are mostly hired by Oracle, Banfield Pet Hospital, and Heartland Dental. Now is a good time to apply as Oracle has 123 practice managers job openings, and there are 88 at Banfield Pet Hospital and 56 at Heartland Dental.
Since salary is important to some practice managers, it's good to note that they are figured to earn the highest salaries at White & Case, McKinsey & Company, and Bain & Company. If you were to take a closer look at White & Case, you'd find that the average practice manager salary is $160,178. Then at McKinsey & Company, practice managers receive an average salary of $153,249, while the salary at Bain & Company is $152,296.
View more details on practice manager salaries across the United States.
We also looked into companies who hire practice managers from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include NetSuite, KPMG, and Ernst & Young.