We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$32k-44k yearly est. 60d+ ago
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Customer Service Representative - 50k-60k/Year - Work From Home
Spade Recruiting USA
Remote job in Baton Rouge, LA
We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
$24k-32k yearly est. 60d+ ago
Part-Time Focus Group Participant - Food
Apexfocusgroup
Remote job in Baton Rouge, LA
Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No Administrative Assistant admin experience needed.
Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
$75-$150 (per 1 hour session)
$300-$750 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Administrative assistant admin experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are an administrative assistant or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
$29k-56k yearly est. 1d ago
Online Work From Home
Online Consumer Panels America
Remote job in Baton Rouge, LA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25 hourly 60d+ ago
Work from Home - Need Extra Cash??
Launch Potato
Remote job in Central, LA
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
$15k-33k yearly est. 1d ago
Data Entry Product Support - No Experience
Glocpa
Remote job in Baker, LA
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$24k-30k yearly est. 60d+ ago
Customer Service Manager - REMOTE
Ohana Outreach Financial
Remote job in Baton Rouge, LA
Job DescriptionThis is a career-change friendly management role with flexibility and support. You will lead customer service teams remotely while building strong operational habits. Bonuses reward effective leadership and sustained results.
What We Provide
Training & mentorship (no experience required)
Access to reputable insurance carriers
Optional third-party benefits and incentive opportunities
Remote work with flexible scheduling
Trips, bonuses, and optional benefits are performance-based and not guaranteed.
Requirements
Life Insurance License (or willing to obtain - state timelines vary)
Authorized to work in the U.S.
Must pass a background check
Self-motivated and comfortable working independently
Prior sales, service, or leadership experience is helpful but not required
Compensation
Commission paid directly by partnered carriers
Earnings are based on individual sales performance
Opportunities for higher commission tiers and bonuses based on results
How to Apply
If you're looking for a flexible, sales-driven career helping families protect their financial future, apply today to schedule a short introductory call.
$33k-60k yearly est. 8d ago
Endpoint Vulnerability Management Subject-Matter Expert/Technical Lead
Govcio
Remote job in Baton Rouge, LA
GovCIO is currently hiring for Endpoint Vulnerability Management Subject-Matter Expert/Technical Lead for our NIH Proposal. The Technical Lead will support our client's contract needs. This position is located within the United States and will be a fully remote position.
**Responsibilities**
+ Operating endpoint vulnerability assessment tools, agent- and network-based scanning, and analyzing and interpreting results
+ SIEM-integration of vulnerability management use cases
+ Complete content development (e.g., manual and automated reporting, dashboards, alerts), for use cases such as systemic issue identification, root cause analysis, vulnerability analysis, remediation status, and regulation and compulsory directive compliance securing mall environments below:
+ cloud IaaS and containerized environments
+ mobile platforms
+ database platforms
+ Windows and mac OS operating systems
+ Linux, and Unix operating systems such as Red Hat Enterprise Linux, Oracle Enterprise Linux, and Solaris
+ federal business systems that support functions such as financial management, budget, procurement, travel, property, HR/payroll, and data warehousing
+ clinical and/or scientific instrumentation
**Qualifications**
Bachelor's with 15+ years (or commensurate experience)
Required Skills and Experience
+ Experience performing endpoint vulnerability management functions possess demonstrable credentials to reflect knowledge, skills, and experience
Clearance Required:Must be able to acquire and maintain NIH/HHS Public Trust
Preferred Skills and Experience
+ OT (Operational Technology) threat detection experience is preferred
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $144,000.00 - USD $180,000.00 /Yr.
Submit a referral to this job (***************************************************************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-6978_
**Category** _Cyber Security Services_
**Position Type** _Full-Time_
$144k-180k yearly 60d+ ago
Lead Field Service Drives Engineer
GE Vernova
Remote job in Baton Rouge, LA
GE Vernova's Power Conversion & Storage business combines advanced energy conversion and storage systems to meet the electrification needs of utilities and industries. With a focus on power stability, energy storage and industrial electrification solutions, Power Conversion & Storage empowers customers by addressing their most complex electrification challenges and accelerating their transition to a sustainable, decarbonized future.
The Lead Field Service Engineer under general guidance and minimal supervision, performs a wide range of engineering tasks and ensures proper installation, service and commissioning of products and services. Provides technical support for installation and commissioning of projects and provides maintenance, breakdown emergency support and remote troubleshooting.
**Job Description**
**Essential Responsibilities:**
As a Field Service Engineer, you will:
+ Perform installation and commissioning on drive systems at customer site locations during ship construction.
+ Performs troubleshooting activities at site locations during scheduled Port visits or at sea to diagnose problems, determine appropriate resolution, and implements corrective actions.
+ Performs a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of our equipment.
+ Develop documentation to execute work such as commissioning and maintenance procedures, as well as execute customer training.
+ Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction
+ Identify sales opportunities for service agreements, spare parts, training, and upgrades.
+ Provide on call support in response to customer calls for service.
+ Assist in the growth and direction of the North American business.
+ Provide support to engineering teams working on customer upgrade projects
+ Complete timely service reports and other administrative requirements
+ Perform work on-board vessels within GE / Customer safety guidelines either in shipyards or offshore.
+ Extended hours / overtime maybe required during peak periods and emergency circumstances.
+ Domestic or overseas travel to customer sites for extended periods of time.
**Qualifications/Requirements:**
+ Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university.
+ OR Associate's Degree or related discipline from an accredited college or university with a minimum 5 additional years of related industry experience.
+ OR School diploma or GED equivalency with a minimum of 8 years of related industry experience.
+ Ability and willingness to travel 85% of the time on short notice
**Desired Characteristics:**
+ Must be physically fit to be able to board vessels offshore.
+ Previous Marine Industry Experience.
+ For field service engineers that have the potential of working offshore, must be able to pass a Helicopter Underwater Egress Training (HUET) and offshore survival course which includes activities in a swimming pool.
+ US Person with the ability to achieve security clearance for Department of Defense projects.
+ Possesses leadership qualities that align with GE Vernova Way.
+ Background in a customer facing position within a Service environment.
+ Ability to execute increasingly complicated assignments, which require considerable engineering skill and creative ability and independent judgment.
+ The work environment at onsite locations is of a construction type setting. Whilst performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, extreme cold, extreme heat, risk of electrical shock, risk of trips, slips and falls. The noise level on-site or on-board ships can be excessive, personal protective equipment (PPE) will be required.
+ Strong computer proficiency and technical aptitude with the ability to utilize MS Office applications.
The base pay range for this position is $78,800 - 131,200. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for bonuses, such as a performance bonus/variable incentive compensation/equity. This position is expected to close on December 31st, 2025. The company pays a geographic differential of 110%, 120%, or 130% of salary in certain areas.
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401 (k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
**Additional Information**
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
For candidates applying to a U.S. based position, the pay range for this position is between $78,800.00 and $131,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.
Bonus eligibility: discretionary annual bonus.
This posting is expected to remain open for at least seven days after it was posted on December 01, 2025.
Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.
GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$78.8k-131.2k yearly 10d ago
Sr. Federal Account Manager
Logitech 4.0
Remote job in Baton Rouge, LA
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. **Travel Requirements:** + This role requires up to 50% travel for internal meetings, industry conferences (as required/needed), and on-site customer visits to strengthen partnerships.
**The Team and Role:**
Logitech is looking for a dynamic **Sr. Federal Account Manager** who will be responsible for driving strategic, high-value federal modernization and technology integration initiatives across US Federal agencies.
You will focus on driving high-impact technology and modernization initiatives within major US Federal Government agencies to insure critical mission outcomes. Success is possible through the practice of an innovative mindset and the ability to utilize abstract approaches to solve complex, large-scale challenges via leveraging cutting-edge technologies.
You are the type of person who is able to drive solutions and influence others through your strong technical expertise, strategic vision, and a deep understanding of public sector needs and procurement processes.
**Your Contribution:**
**Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you'll need for success at Logitech.** In this role you will:
+ Lead and manage major federal sales projects for high-value accounts, addressing critical needs in technology modernization, infrastructure upgrades, and large-scale solution integration.
+ Stellar storytelling and presentation skills. You will manage the sales cycle which includes the creation of client presentations and demos.
+ Serve as an internally and externally recognized expert on technology integration frameworks and strategic solutioning, guiding the adoption of emerging technologies into federal ecosystems.
+ Influence and drive collaboration and stellar results at all levels including Senior leadership and peer-level.
+ Develop and execute comprehensive sales strategies for enhancing IT infrastructure and addressing complex mission requirements across diverse federal agencies.
+ Provide expert consultation on policy, program objectives, and long-term agency goals to advance operational effectiveness and mission readiness.
+ Maintain accurate forecasting, CRM discipline, and clear internal communication
+ Build and manage a robust pipeline through disciplined prospecting, engagement, and account planning.
+ Collaborate across internal cross-functional teams to align company product platforms with broad agency goals and mission-critical objectives.
**Key Qualifications:**
**For consideration, you must bring the following minimum skills and experiences to our team:**
+ Extensive experience in federal IT modernization efforts and technology sales, with a proven focus on large-scale enterprise solutions and strategic accounts.
+ Proven success in Federal sales, with full-cycle ownership from prospecting through close
+ Strong understanding of government policy, contract vehicles, and procurement practices within the federal IT sector.
+ Familiarity with consultative or value-based selling frameworks such as MEDDPICC
+ Recognized strategic vision and thought leadership in technology strategy and large-scale IT transformation.
+ Exceptional communication, leadership, and problem-solving skills, with a demonstrated ability to influence high-impact national projects.
**Preferred Qualifications:**
+ Exceptional proven and relevant Federal sales experience in Global companies with an assigned sales quota managing communication with a global team on global forecasts.
+ Strong written and verbal communications including presentation skills.
+ Experience in selling Unified Communications (UC) and strong understanding of cloud solutions. Direct sales experience in Video Collaboration is preferred.
+ Proficiency in social media such as LinkedIn; Sales Navigator is a plus.
+ Excels with SFDC (salesforce.com) to manage, update and ensure pipeline sufficiency.
+ Able to do hands-on solutions demos in-person with our customer.
+ Experience working on large RFP's is a plus.
+ Passion to be on a team with the vision to enhance the culture through the way we communicate, connect and collaborate.
+ An innovation and inclusive mindset.
**\#LI-CT1**
**\#LI-Remote**
**This position offers an OTE (On Target Earnings) of typically between $ 183K and $ 286K dependent on location and experience.** **In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.**
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at *************** for assistance and we will get back to you as soon as possible.
$85k-109k yearly est. 24d ago
Flex Sales Fair Consultant - Work from Home
Scholastic 4.6
Remote job in Baton Rouge, LA
Scholastic Book Fairs are wondrous in-person experiences that empower kids to discover books for themselves. Taking place in schools and rooted in Scholastic's greater mission to use the power of books for the betterment of all kids, Fairs bring entire communities together.
At Scholastic Book Fairs, we bring "the best school day of the year" in 110,000 unique pop-up shops annually. Irresistibly defying expectations of how one must act in a library, Fairs raise over 200 million dollars in funds and resources for schools that host Fairs. And we're just getting started...
We're here to deliver an experience that inspires kids toward greatness. In everything we do, we are committed to ensuring every kid, parent, caregiver, teen/tween, book fair organizer, and Employee feels seen, respected, and welcome as part of the Scholastic Book Fairs family.
We are currently in search of Fair Consultants to help grow the Book Fair business. These full-time positions offer medical, dental and vision benefits, a Paid Time Off program that includes vacation, personal, and sick time, a generous 50% off discount on Scholastic merchandise, 401k with a company match, and summers off.
In additions to the base rate, Scholastic offers a Sales Compensation program which includes the opportunity to earn seasonal and annual incentives.
Base Hourly Range:
$22.00 to $26.00
Qualified candidate will be able to achieve budgeted Fair Counts, net revenue and overall sales program goals in assigned territory through effective execution of the sales and servicing methods of the company. They will support our mission to encourage reading and promote lifelong learning and demonstrate our values of caring and respect for all people.
Summary: Flex Fair Consultant is responsible for maximizing Book Fair penetration by effectively prospecting new schools and by building strong customer relationships to maintain Fair rebooking rates. Sharp planning skills will minimize cancellations and optimize event schedules, ensuring smooth operations and maximized profits. Ultimately, you'll be a passionate advocate for reading, igniting a love for books within every school you serve. This role does not have an assigned area but will support the territory pod as a whole until an opening becomes available.
JOB RESPONSIBILITIES
Revenue Growth:
+ Develop and execute strategic sales plans to achieve revenue targets and maximize sales opportunities within the assigned territory.
+ Identify new business opportunities and cultivate relationships with prospective customers to expand market presence and drive sales growth.
Customer Account Maintenance and Growth:
+ Build and maintain strong relationships with existing customers to understand their needs, preferences, and challenges.
+ Proactively engage with customers to identify upsell and cross-sell opportunities and drive incremental revenue from existing accounts.
Relationship Building:
+ Establish and nurture relationships with key stakeholders, decision-makers, and influencers within customer organizations.
+ Act as a trusted advisor to customers, providing expert guidance, product recommendations, and solutions to meet their business objectives.
Territory Management:
+ Effectively manage territory activities, including prospecting, lead generation, pipeline management, and sales forecasting.
+ Utilize CRM systems and sales tools to track customer interactions, manage sales pipelines, and optimize territory performance.
Market Intelligence:
+ Stay informed about industry trends, market dynamics, competitor activities, and customer needs to identify opportunities and mitigate risks.
+ Gather and analyze customer feedback and market data to inform sales strategies and product development initiatives.
**Qualifications**
Knowledge, Skills, and Abilities:
Sales Acumen:
+ Understanding of sales techniques, negotiation skills, and closing strategies.
+ Knowledge of industry trends, market dynamics, and competitive landscape.
Customer Relationship Management:
+ Ability to build and maintain strong relationships with customers.
+ Skill in identifying customer needs and presenting solutions effectively.
Communication Skills:
+ Excellent verbal and written communication skills including presentation and telephone skills with an aptitude for customer relationship building.
+ Ability to convey complex information in a clear and concise manner.
Time Management and Organization:
+ Strong time management skills and ability to prioritize tasks effectively.
+ Capacity to manage multiple priorities and meet deadlines in a fast-paced environment.
+ Ability to execute a vision, manage multiple priorities, and achieve results.
Additional Skills
+ Proficiency with MS Office software, SalesForce/CRM technology and telecommuting software such as Zoom, WebEx, Microsoft Teams or Google Meet.
+ Outstanding interpersonal skills with peers, superiors (cross functional and throughout the organization) and customers.
+ Ensure adherence to all local, state, and federal laws, including but not limited to OSHA, DOT, and EEOC.
Experience:
+ Minimum of two (2) years of proven successful sales experience in telephone sales, personal selling, and customer service.
+ Proven track record of success in sales, with a focus on revenue growth and customer relationship management.
Education:
+ Bachelor's degree or equivalent relevant experience in Business Administration, Management, Marketing, or related field.
**Time Type:**
Full time
**Job Type:**
Regular Seasonal
**Job Family Group:**
Sales
**Location Region/State:**
Florida
**EEO Statement:**
Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.
EEO is the Law Poster (**********************************************************************************************
EEO Scholastic Policy Statement
Pay Transparency Provision (*********************************************************************************
Scholastic Corporation (NASDAQ: SCHL) is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online. True to its mission of 97 years to encourage the personal and intellectual growth of all children beginning with literacy, the Company has earned a reputation as a trusted partner to educators and families. Learn more at: ******************
We're always looking for talented people to join Scholastic in instilling a love of reading and lifelong learning in children. At Scholastic, our benefit plans have been designed to be in line with market conditions and employee needs. Our plans provide flexibility and allow individuals a broad range of choices that can be tailored to meet each employee's needs. Scholastic is an Equal Opportunity Employer.
$22-26 hourly 39d ago
Work From Home - Client Support Manager
Ao Garcia Agency
Remote job in Denham Springs, LA
Are you ready to break free from the confines of the traditional 9-5 and unleash your full potential as a leader? Look no further! We're seeking driven individuals who are passionate about helping others and aspiring to reach top-level leadership positions.
Why Join Us?1. Work from Home: Enjoy the freedom and flexibility of working remotely, allowing you to create your ideal workspace and balance your professional and personal life with ease.2. Help People: Make a meaningful impact by providing valuable solutions to our customers while leading and motivating your team to success.3. Mentorship for Top-Level Leadership: Receive personalized mentorship from seasoned executives who are committed to helping you develop the skills and mindset needed to excel in top-level leadership roles.4. Flex Schedule: Design your own work schedule to fit your lifestyle and maximize productivity, giving you the autonomy to manage your time effectively.5. Embrace Your Potential: Join a team that recognizes your ambition and supports your growth journey, empowering you to realize your full potential beyond the limitations of a traditional 9-5 job.
Qualifications:• Proven track record in sales leadership or a strong desire to transition into a leadership role.• Excellent communication and negotiation skills.• Self-motivated with a drive to succeed and exceed goals.• Ability to thrive in a remote work environment and collaborate effectively with team members.
If you're ready to elevate your career and embrace a new way of working that aligns with your ambitions, apply now! Take the leap towards a fulfilling career where you can lead, inspire, and make a difference from the comfort of your home.
Don't settle for the ordinary. Join us and become a part of a dynamic team where you can unleash your potential and redefine what success means to you. Apply today and embark on a journey towards becoming a top-level sales leader!
*All interviews will be conducted via Zoom video conferencing
$46k-84k yearly est. Auto-Apply 3d ago
NetworX Product Consultant
Cognizant 4.6
Remote job in Baton Rouge, LA
**About the role** As a **NetworX Product Consultant** , you will make an impact by providing customers with application domain expertise related to TriZetto NetworX functionality. You will be a valued member of our consulting team and work collaboratively with business and technical stakeholders to deliver high-quality solutions.
**In this role, you will:**
+ Conduct requirements discovery and lead design sessions to configure NetworX applications to meet client needs.
+ Provide advanced analysis, problem-solving, and interpret application configurations to deliver optimal solutions.
+ Update existing configuration business rules with new contractual requirements and identify automation opportunities.
+ Liaise effectively with business and technical teams, transferring NetworX application knowledge to customer staff.
+ Collaborate with onshore/offshore teams and clearly articulate issues and alternative solutions in verbal and written form.
**Work model**
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a **remote position** open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
**What you need to have to be considered**
+ 10+ years of healthcare experience, including 5+ years of recent and relevant TriZetto NetworX pricing experience.
+ Strong understanding of core NetworX functionality, grouping, pricing, and integration points with Facets agreements.
+ Proven ability to conduct requirements discovery and lead design sessions for NetworX configuration.
+ Advanced analytical and problem-solving skills with experience in interpreting application configurations.
+ Excellent communication skills for articulating issues and providing alternative solutions.
**These will help you stand out**
+ Proficiency in NetworX data structures and automation techniques for repetitive tasks.
+ Experience working with onshore/offshore resource models.
+ Ability to create clear documentation and knowledge transfer materials for client teams.
+ Strong consulting skills and ability to operate effectively in a team environment.
+ Familiarity with healthcare payer systems and related business processes.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
_*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*_
\#LI-NC1
**Salary and Other Compensation:**
Applicants will be accepted till 12/22/2025
The annual salary for this position will be in the range of $113K-$132K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
**Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
+ Medical/Dental/Vision/Life Insurance
+ Paid holidays plus Paid Time Off
+ 401(k) plan and contributions
+ Long-term/Short-term Disability
+ Paid Parental Leave
+ Employee Stock Purchase Plan
**Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
cog2025
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Description & Requirements Maximus is currently hiring a Billing Manager to join the finance team on our Veterans Evaluation Services (VES) Program. This is a remote opportunity. The Billing Manager is responsible for providing critical support, management, and execution of the department's processes. The department is responsible for the review and approval of mission-critical vendor invoices and costs supporting operations. This involves monitoring, management, and guidance of staff, collaboration with third-party account managers and direct support of the Program Finance Leadership. The Billing manager oversees processes that ensure accuracy of vendor invoices & resolves discrepancies of contractually governed billed items, in addition to other duties as assigned. Must provide key analytical support and reconciliation of pre, current, and post billed items or various metrics as requested. This position will be a key liaison between Operations and Finance and will be responsible for providing direct support to the Finance organization within the Federal VES Program.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.
- Manage the project's quality assurance and training programs.
- Monitor performance against key indicators established internally or by the clients
- Responsible for cash application of premium payments, invoice and statement generation, mailing and financial reporting.
- Responsible for daily and monthly financial reconciliation.
- Ensure appropriate financial and system controls are operating in compliance with standard audit procedures.
- Manage audits of operations.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with clients and other external entities.
- Monitor SLAs and hold team accountable for reviewing and approving third-party invoices - including validation of services performed - to ensure timely payment.
- Work directly with third-party account managers to ensure records are reconciled; monitor troubleshooting and remediation as needed.
- Support IT team with system enhancements or modifications of workflow with an objective of streamlining processes.
- Candidates residing in the Eastern or Central Time Zones (EST/CST) highly preferred.
- Must be willing and able to work over 40 hours when required by the responsibilities of the role.
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
85,000.00
Maximum Salary
$
105,000.00
Arizona - Remote; Arkansas - Remote; Florida - Remote; Georgia - Remote; Idaho - Remote; Indiana - Remote; Iowa - Remote; Kansas - Remote; Kentucky - Remote; Louisiana - Remote; Michigan - Remote; Minnesota - Remote; Mississippi - Remote; Missouri - Remote; Montana - Remote; Nebraska - Remote; Nevada - Remote; New Mexico - Remote; North Carolina - Remote; Ohio - Remote; Oklahoma - Remote; Pennsylvania - Remote; South Carolina - Remote; South Dakota - Remote; Tennessee - Remote; Texas - Remote; Utah - Remote; Virginia - Remote; West Virginia - Remote; Wisconsin - Remote; Wyoming - Remote
**Company Description**
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
**Job Description**
As a Senior Mechanical Engineer, you will work directly with some of the world's largest technology companies and other mission-critical clients. You will serve as a mechanical engineer on projects, design calculations, write technical reports, and prepare documents. Experience in the Data Center industry is preferred. You will also coordinate with other Olsson teams, professional staff, technical staff, and clients.
**Qualifications**
**You are passionate about:**
+ Working collaboratively with others.
+ Having ownership in the work you do.
+ Using your talents to positively affect communities.
**You bring to the team:**
+ Strong communication skills
+ Ability to contribute and work well on a team
+ Bachelor's degree in mechanical engineering
+ 5-20 years of mechanical engineering experience
+ Revit experience preferred
+ Central utility experience preferred
+ Data Center experience preferred
+ Licensed PE
+ Ability to be a self-starter to take on a variety of tasks to best serve the client and their project work
+ Investigation and troubleshooting of problems to find solutions
\#LI-DNI
**Additional Information**
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
+ Receive a competitive 401(k) match
+ Be empowered to build your career with tailored development paths
+ Have the possibility for flexible work arrangements
+ Engage in work that has a positive impact on communities
+ Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** .
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$101k-134k yearly est. 35d ago
Digital Marketing Strategist Communications Manager (Cox Media)
Cox Enterprises 4.4
Remote job in Baton Rouge, LA
Company Cox Communications, Inc. Job Family Group Marketing Job Profile Digital Marketing / Communications Manager Management Level Manager - Non People Leader Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation
Compensation includes a base salary of $92,300.00 - $153,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
Summary:
The Strategist plays a pivotal role in revenue goal achievement by partnering directly with sales representatives and engaging face-to-face with clients to understand their advertising strategy, goals, and key performance indicators (KPIs). This strategist leverages the full breadth and scale of Cox Media assets, including digital media, linear solutions, and creative services, to create solutions that address client's advertising objectives. Focused on top-tier client and prospect accounts, the strategist develops tailored and effective solutions and narratives that meet the specific needs of the advertiser and their marketing goals, setting Media Consultants up for strategic success in their pitches and client meetings.
To achieve this, the Cox Media Strategist collaborates closely with Media Consultants to develop customized strategies and solutions aimed at growing and protecting revenue within the top segments of the client base. This role demands a comprehensive knowledge of the Cox Media product portfolio, including digital, linear, and services (YurView, etc.), ensuring client solutions are thoughtfully balanced to meet their needs. In today's dynamic environment, a strong emphasis on digital advertising solutions including streaming video, online video, display, paid social, paid search, and more will be central to many campaign strategies.
This role involves regular face-to-face meetings with an assigned set of high-value external clients throughout all stages of the sales process, from client business analysis to proposal and closing the business to account maintenance and growth. Additionally, the Strategist ensures alignment with other centralized support teams, including but not limited to the digital fulfillment team to bring the strategy to life and provide post-sale campaign support for assigned clients.
A key accountability of this role is the ability to understand client needs and translate those into a multi-channel advertising solution in alignment with the client's marketing goals, creating client-facing proposals that inform and persuade the client regarding the best marketing solution for their objectives. Key success measures for this role include increased revenue or decreased churn on assigned accounts.
Location: This is a hybrid role, and the schedule is a mix of work-from-office/work-from-home.
Accountabilities by Stage of the Sales Cycle - The Strategist role is a critical in-market team member during all stages of the sales cycle and is accountable for active participation with the seller in each. Specific duties by stage include:
Understanding Client Needs
* Engage with clients in-person and, as necessary, at the client's location to thoroughly understand their business goals and objectives in person and virtually
* Translate these goals into clear, actionable performance KPIs to guide campaign planning and execution
Developing Proposals & Creating Solutions
* Lead ideation and brainstorming sessions with internal partners to create strategies using the full breadth of the Cox Media product portfolio that solve an advertiser's short and long-term business challenges, and in turn, grow revenue for Cox Media.
* Identify and include in the proposal the most effective digital channels in partnership with our media planning team, including streaming video, online video, display, paid social, paid search, and more to reach consumers at different stages of the purchase funnel.
* Using key research tools or with research partners, develop presentation materials that compellingly articulate the value proposition of the proposed Cox Media solution; own the storytelling aspect of the narrative that helps the client understand how their KPIs are integrated into the strategy.
* For appropriate clients, create strategic advertising solutions in response to RFPs by integrating data and insights with Cox Media's full portfolio of products into a customer-centric advertising solution.
Engaging Clients in the Solution
* Actively present strategy and recommendations to clients and internal stakeholders in partnership with the seller as they pitch the business.
* Partner with Sales Consultants to respond to client questions in real time as a portfolio SME.
Implementing Strategies
* Design and support the implementation of the approved campaign, including working with key boundary partners who own digital and linear fulfillment activities
* Act as a key in-market POC for our centralized team of Media Planners on our digital team throughout campaign development and implementation.
* In partnership with the campaign manager, activate optimization recommendations to improve campaign effectiveness and ROI.
Analyzing Campaign Results for Future Opportunities
* Receive appropriate reporting, insights, and recommendations from campaign managers and translate those results to a client's next best opportunity with Cox Media, translating to increased organizational revenue or decreased Cox Media churn.
* Share actionable insights with clients, providing knowledge-based insights on how they can improve campaign effectiveness and ROI.
* Build an effective consultative relationship with clients to ensure client satisfaction and develop future business opportunities.
QUALIFICATIONS AND EXPERIENCE:
Minimum
* Bachelor's degree in a related discipline and 6 years' experience in a Digital Marketing related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field
* Ability to think strategically, understand a client's advertising goals as it relates to their marketing strategy, and creatively translate these needs into client-focused solutions with positive ROI
* Proven experience in digital media advertising, including the ability to thoughtfully articulate and apply complex digital concepts in client conversations and campaign development
* Ability to craft a compelling pitch that is client focused -- clearly articulating the recommendation, the strategy behind it, and the benefits of activating it.
* Excellent oral and written communication and presentation skills.
* Proficient in PowerPoints and articulating narratives for storytelling
* Must live in assigned Cox market, report to Cox office in alignment with current work policies (currently two days per week), and meet with clients in the Cox office or client location as assigned.
Preferred
* Degree in related discipline strongly desired
* Experience with multiple Demand Side Platforms, Streaming Platforms, Google Ads, DV360, YouTube, Amazon DSP, Paid Social Media environment (Meta), Google Analytics4, and/or Google Tag Manager
* Strong analytical skills and working knowledge of Google Analytics (Universal Analytics and GA4)
* Experience with pixel strategy development, conversion tracking, and attribution
* Experience in consumer-focused industries.
* Knowledge of customer segmentation and personalization techniques.
* Certifications in digital marketing platforms (e.g., Google Ads, Facebook Blueprint).
* Experience with tools to develop effective linear television solution including experience with audience impressions and ratings points
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$41k-52k yearly est. Auto-Apply 3d ago
Care Delivery Telesales Supervisor, Outbound- Remote
Centerwell
Remote job in Baton Rouge, LA
**Become a part of our caring community and help us put health first** The Supervisor, Outbound Sales Support leads the team who conducts selling activities related to outbound calls within a primary care setting. Assists the team with strategies to re-engage and/or drive retention of customers. The Supervisor, Outbound Sales Support works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach.
**Job Functions:**
+ Leads the team responsible for winning back and re-engaging Medicare eligible patients through telephonic conversations.
+ Guides proactive determination of patients' needs in order to provide stellar customer service leading to re-engaging former patients.
+ Ensures team effectively describes services offered and sells prospective patients on the clinical care model.
+ Ensures the team documents and modifies contact notes across multiple systems as necessary to properly document interactions with prospects and former patients.
+ Decisions are typically related to schedule, plans and daily operations.
+ Performs escalated or more complex work of a similar nature and supervises a group of agents; coordinates and provides day-to-day oversight to associates.
+ Ensures consistency in execution across team.
+ Holds team members accountable for following established policies.
**Required Qualifications**
+ Ability to review and monitor reports and ability to analyze trends and patterns with performance and cyclical inventory periods and events
+ Possess a strong attention to detail, sound critical thinking and follow up skills
+ Previous sales skills or experience
+ Ability to manage multiple priorities simultaneously
+ Ability to present data, concepts, processes, and ideas to teams and leadership
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
**Preferred Qualifications**
+ Knowledge of insurance processing or call center processes/practices
+ Develop strategies for adapting to a constantly changing workload or unforeseen situations
+ Ability to anticipate reporting needs and identify areas for improvement
+ Experience in the health care industry
+ Bachelor's Degree
**Use your skills to make an impact**
**Alert**
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
**Interview Format - HireVue**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
**Work-At-Home Requirements**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
+ Satellite, cellular and microwave connection can be used only if approved by leadership.
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
\#LI-JM3
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$65,000 - $88,600 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 01-14-2026
**About us**
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$65k-88.6k yearly Easy Apply 4d ago
Retirement Services Associate
Five Star Call Centers 3.0
Remote job in Baton Rouge, LA
We are seeking motivated associates to support retirement plan participants with their distribution and account inquiries. This role offers a mix of classroom and hands-on training and the opportunity to work in a fast-paced, customer-focused environment. If you have a background in finance or retirement services and enjoy delivering exceptional customer service, we want to hear from you!
This is a remote position for those that reside in = AL, FL, GA, ID, IA, IN, KS, LA, MI, MS, MO, NE, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
We're looking for individuals who are passionate about delivering exceptional customer experience!
Qualifications
High School Diploma or GED required
Two or more years of experience in the retirement industry is preferred or 2 or more years in professional services/finance experience
Two or more years of experience in a complex client/customer service environment
Demonstrated job stability
Must be 18 years of age
A background check applicable with state and federal laws will be required
Responsibilities
Handle inbound participant and TPA calls, emails, and voicemails with professionalism, providing accurate answers to basic inquiries
Resolve client issues, concerns, and inquiries regarding benefit programs and procedures via phone, email, and fax
Respond to moderately complex inquiries related to retirement benefit payment issues in a fast-paced service center environment
Support the outside sales team by researching and assisting with operational questions
Conduct web-based training sessions for clients as needed
Escalate client or customer issues to supervisors/managers when necessary
Utilize multiple applications (Amplify website, Word, Excel, Salesforce) to manage client inquiries and transactions
Accurately and thoroughly document all cases in Salesforce case management
Promote online reviews when appropriate
Create Salesforce tickets for check copies, 1099-Rs, stop/reissue of funds, and related requests
Assist with filing, record maintenance, and document imaging
Develop a strong understanding of company operations and client needs
Participate in scheduled and ad hoc training sessions to enhance knowledge and skills
Provide back-up support for participants/account holders
Attend weekly sales meetings and at least one tradeshow annually
Assist with special projects, including large mailings
Perform other duties as assigned
Required Knowledge, Skills, and Abilities (KSAs)
Strong customer service skills with professionalism and empathy
Ability to maintain confidentiality at all times
Clear, concise, and professional telephone and written communication skills
Strong active listening skills to accurately assess caller needs
Ability to remain calm and professional in a fast-paced, team-based environment
Willingness to spend 75%-100% of the workday handling calls in addition to other responsibilities
Ability to instill customer confidence in Client's products and services while de-escalating challenging calls
Strong problem-solving skills with the ability to interpret requests and resolve them within required timeframes
Quick learner, able to navigate between proprietary and commercial systems to support benefit-related data and websites
Strong organizational skills with the ability to manage multiple competing priorities
Attention to detail when documenting in case management systems
Capacity to identify process failures and recommend improvements
Basic understanding of laws and regulations relating to employee benefits, particularly benefit distribution issues
Strong team collaboration skills with a focus on resolution within defined timeframes
Proficiency in Salesforce (or other CRM), Microsoft Office (Excel, Word, Outlook)
Commitment to scheduled hours and reliability
Equipment Provided
Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.)
The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job
$19k-23k yearly est. Auto-Apply 60d+ ago
Senior Platform Engineer - Kubernetes - remote
Situsamc
Remote job in Baton Rouge, LA
SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.
At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team!
SitusAMC is on a Digital Transformation journey to Strategize, implement, and automate end-to-end product delivery using turn-key technologies. This role requires a passion for programming and knowledge in Cloud technologies such as Terraform, AWS Services, Docker, Kubernetes, and familiar with Git development. The Engineer is expected to provide strategy and implement enterprise-scale automation for scalability, performance, security, and availability.
Essential Job Functions:
+ **Engineering & Leadership:** Contribute as both an individual contributor and a mentor, guiding teammates within the Cloud Platform Engineering team.
+ **Infrastructure as Code (IaC):** Design, build, and maintain automated infrastructure using Terraform and AWS services (Lambda, SQS, RabbitMQ, event-driven technologies).
+ **CI/CD & Deployment Automation:** Develop advanced pipelines (Azure DevOps, GitHub Actions, ArgoCD, FluxCD) to support application deployment across monolithic, stateless, and serverless architectures.
+ **Cloud Architecture & Security:** Design frameworks aligned with the AWS Well-Architected Framework and security standards (e.g., NIST, NYDFS), ensuring compliance and resilience.
+ **Operational Excellence:** Deliver solutions in high-pressure, multi-customer environments, addressing complex needs with speed and precision.
+ **Strategic Planning:** Develop tactical plans for IaC strategy and implementation across products with varying maturity levels.
+ **AWS Security & Networking:** Implement and manage IAM policies, permission sets, Security Groups, NACLs, and VPC configurations to maintain strong cloud security posture.
+ **Collaboration & Communication:** Partner with internal and external stakeholders on design and architecture decisions and provide clear project updates to leadership.
+ **Innovation & Scalability:** Architect and develop new AWS services, leveraging tools like Kubernetes, Istio/Linkerd, and Karpenter for scalable, cloud-native solutions.
+ **Best Practices & Standards:** Establish and enforce infrastructure design best practices, templates, and processes that elevate engineering consistency across the organization.
+ Other activities as assigned by your manager
Qualifications/ Requirements:
+ **Bachelor's degree in Computer Science** or related field, or equivalent combination of education and experience
+ Minimum of 8+ years of industry and/or relevant experience, typically with 2+ years in an AVP level role or external equivalent.
+ 10-15 years of experience in cloud automation and infrastructure development preferred
+ **AWS Security & Networking Expertise:** 8+ years managing IAM, permission sets, NACLs, Security Groups, and other security controls.
+ **Infrastructure as Code:** Proven mastery in Terraform with extensive hands-on implementation experience.
+ **CI/CD Pipelines & GitOps:** 6+ years building pipelines with GitOps (ArgoCD, FluxCD) and automation platforms (Azure DevOps, GitHub Actions).
+ **Kubernetes & Service Mesh:** Strong background in deploying Kubernetes and service mesh technologies (Istio, Linkerd).
+ **Cloud-Native Scaling:** Experience with Karpenter and similar tools to enable automated scaling of APIs in the cloud.
+ **Programming & Automation:** 6+ years coding in Python, Shell, or equivalent scripting languages for automation.
+ **AWS Cloud Services:** Proficient in EKS, EC2, RDS, Lambda, Step Functions, VPC, IAM, and firewall configurations.
Additional Qualifications:
+ Good to have experience on Bedrock Data Automation (BDA) and Bedrock Knowledge Base
+ Understanding of any AI Agents,preferably AWS based agents such as Bedrock Agents and BDA BlueprintUnderstands the operational efficiency of using different LLMs(Bedrock, Claude, Nova, Titan)
+ Fine-tuning/customization using domain-specific data
+ Understands Agentic RAG (Retrieval-Augmented Generation) architectures
\#LI-AS1 #LI-Remote
Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
The annual full time base salary range for this role is
$140,000.00 - $170,000.00
Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.
Pay Transparency Nondiscrimination Provision (******************************************************************************************************
SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************