Manager, Contract Logistics (1st Shift) - Rialto CA
APL Logistics Ltd. 4.6
Rialto, CA jobs
Under the direction of a General Manager, this position manages one or more cost centers. Within the scope of this position's responsibilities, the incumbent must apply the APL Logistics Continuous Improvement (ACI) Model for operational efficiency to improve business processes, increase proficiency and increase efficiency through waste elimination while at the same time, meeting Corporate values and objectives.
Responsibilities
RESPONSIBILITIES:
This position is responsible for, but not limited to, the following:
Manage daily activity of warehouse to include personnel scheduling and supervision.
Manage proper and safe utilization of space, equipment, building and personnel.
Coordinate between warehouse and office operations.
Qualifications
QUALIFICATIONS:
Minimum Qualifications:
Minimum 2 years management/supervision experience.
Must be knowledgeable in warehouse management and operations, including equipment and its proper use and maintenance.
Must be able to manage budgets
Must be able to make good decisions.
Teamwork - showing a commitment to teamwork and collaboration.
Respect - extending dignity and respect to all people.
Integrity - fostering trust and a positive work environment.
Innovation - bringing creativity to the workplace.
Customer Focus - achieving Company, department, and personal goals through a strong customer focus.
Additional Knowledge, Skills & Abilities
Must be able to manage budgets
Must be able to make good decisions.
Teamwork - showing a commitment to teamwork and collaboration.
Respect - extending dignity and respect to all people.
Integrity - fostering trust and a positive work environment.
Innovation - bringing creativity to the workplace.
Customer Focus - achieving Company, department, and personal goals through a strong customer focus.
The typical starting salary range for this position is: $106,308 - $116,308.
The actual salary offer will take into account multiple factors including skills, experience, and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes bonus and benefits.
Candidates are eligible for the following benefits:
• PTO
• 6 days sick time
• 9 paid holidays
• 1 paid "Personal Holiday"
• Company Bonus Plan
• 401(K) SAVE Plan
• Annual Fixed Contribution
• Medical, Dental, Vision, and Life & Disability coverage
• Voluntary Benefits
• Accident/Critical Illness/Hospital Indemnity Benefits
• Tuition reimbursement and student loan assistance
• Employee Assistance Program (EAP)
• Health Savings Account (HSA) with employer funding and wellness incentives
• Flexible Spending Account (FSA)
• Employee Referral Program
Work Location Requirement - APL Logistics:
Employees residing within 25 miles of an APL Logistics Hub Office (AZ, FL, MI, NC, OR) are required to follow a designated Hybrid schedule as described below: Fully on-site, or fully remote schedules are determined based on role and business needs.
• Hybrid employees must report to the office 8 days per month, scheduled by their supervisor.
• Warehouse roles are typically fully on-site.
• Candidates outside the 25-mile radius may be considered for fully remote roles, depending on business needs.
Remote work requires full compliance with company policies, including workspace standards, timekeeping, and communication protocols. Commuting costs are not reimbursed. Adherence to this policy is a condition of employment.
About Us
MAKING THE IMPOSSIBLE, POSSIBLE
APL Logistics provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include Order Management, Distribution & Fulfillment, Customs Brokerage and Transportation products delivered across six regions. We also pioneered the use of visual data analysis and offer a robust Data Management and Analytics product suite to help you understand and solve complex problems that span systems and processes. Our brand was built alongside a culture of deep customer focus and attention, and we are known for providing flexible solutions to complex problems.
AT THE HEART OF OUR OFFERING IS A GLOBAL, CROSS-FUNCTIONAL ABILITY TO MANAGE CUSTOMER ORDERS FROM ORIGIN ALL THE WAY TO FINAL DESTINATION VIA A NETWORK OF GLOBAL PROFESSIONALS.
EEO Statement for US-
The company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants for employment. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age (40 and over), medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.
$106.3k-116.3k yearly 2d ago
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Epic Cadence Analyst
Onpoint Search Consultants 4.2
Los Angeles, CA jobs
What you will find ...
100% REMOTE
exceptional benefits (pension plan options)
top ranked hospital in the U.S.
What you will do ...
design & build Epic Cadence
build Epic Security
break-fix & support Epic Cadence
implement Epic Security for scheduling
liaison with operational stakeholders
Wish list ...
5+ years Epic Cadence & Epic Security build
REQUIRED Epic Cadence Certification
REQUIRED Epic Security Certification
recent Epic Security work
Decision Tree a plus
$60k-90k yearly est. 2d ago
Epic Decision Tree Consultant
Onpoint Search Consultants 4.2
Los Angeles, CA jobs
What you will find ...
100% REMOTE (6+ months)
PTO days + 401K (auto 3% contribution)
top ranked hospital in the U.S.
What you will do ...
design & build Decision Trees
optimize Decision Trees for scheduling
assist with Epic Referral workflows
liaison with operational stakeholders
Wish list ...
3+ years Decision Tree design & build
REQUIRED Epic Cadence Certification
Decision Tree Badge preferred
Epic Referral or Referral Orders a plus
$97k-123k yearly est. 2d ago
Director of Program Management - Business Systems (Hybrid)
Crown Equipment Corporation 4.8
New Bremen, OH jobs
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Primary Responsibilities
Direct operational methods and standards for IT Program and project execution.
Oversee the IT Project Management Operations office.
Understand Program causes to assure that the Program operates efficiently and effectively supporting Company's strategic initiatives.
Manage program operations to ensure resource allocations, schedules, quality, and cost goals are met.
Support the Program Managers by identifying, managing and mitigating project risk and issues for all areas of the Program.
Establish and manage key performance indicators (KPIs) to monitor progress and success of programs.
Foster a culture of innovation and continuous improvement by identifying opportunities for process optimization.
Ensure development of program definitions, specifications, guidelines, cost targets, project plans, milestones and schedules.
Ensure tactical and strategic plans align with program goals.
Validate objectives and expectations are defined and communicated to stakeholders and personnel assigned to execute the plans.
Ensure the development of cutover strategies and ensure efficient and effective deployment.
Identify variances to the plan and define and execute corrective action as required.
Ensure the development and execution of communication plans for the Program.
Develop strong relationships at the management level of the organization to facilitate effective change management for the Business System Programs.
Develop Program training and communication strategies and ensure these activities are appropriately executed and coordinated throughout the Program lifecycle.
Minimum Qualifications
Bachelor's degree in Business, Management, or IT, along with at least 8 years of experience
Non-degree considered if 12+ years of related experience along with a high school diploma or GED
Frequent travel (6-20%), including international
Preferred Qualifications
Knowledge of Project Methodology concepts, methods and techniques.
Experience managing IT type initiatives and a Program Management Operation Office.
Strong interpersonal and leadership skills focusing on stakeholder engagement and communication.
Demonstrate successful team development.
Ability to work effectively with organizational levels.
Strong oral, written, deductive reasoning, and analytical trouble-shooting skills.
Certifications from the Project Management Institute.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
$105k-125k yearly est. 2d ago
In-Bound Call Center Representative
Ironmountain Solutions 4.2
Troy, AL jobs
Inbound Call Center Representative
Work Location: Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 345 Perry Hill Road, Bldg. 55 Rm 3-123, Montgomery, AL 36109 or 215 Perry Hill Road, Bldg. 1 Rm GA-119, Montgomery, AL 36109
Schedule: Full Time
Relocation: N/A
Salary: $16 an hour
Customer Service Representative - DHS ICE HSI Tip Line
Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice.
Job Responsibilities:
Answer and manage incoming calls and online tips from the public
Gather, clarify, and document information related to alleged criminal or suspicious activity
Review and assess tips to determine relevance and appropriate action
Conduct basic research using government, law enforcement, and open-source systems
Accurately document calls, tips, and findings in government systems
Prepare and route reports to the appropriate field offices or agencies
Escalate urgent or actionable information to designated personnel as needed
Follow established procedures, policies, and data privacy requirements
Provide professional, courteous customer service
Education and Experience Requirements:
3+ years of experience in a call center
Associate's degree required
Experience resolving complex stakeholder or customer issues
Proven ability to manage multiple tasks in a high-volume environment
Strong multitasking skills, including simultaneous data entry, research, and communication
Comfortable working with diverse stakeholders across varying professional backgrounds
Strong analytical, research, and problem-solving skills
Ability to work independently with minimal supervision
Excellent verbal and written communication skills
Active listening skills and sound judgment in complex situations
Experience supporting or training new customer service representatives
Ability to generate ad-hoc reports using internal systems
Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office
$16 hourly Auto-Apply 8d ago
Remote Pilot Operator (Field) - KCMH
Adacel 4.0
Columbus, OH jobs
The Remote Pilot Operator (RPO) operates a combination of Cathode Ray Tube (CRT)/keyboard/Voice Communication System (VCS) to simulate the actions and communication of pilots and remote Air Traffic Control (ATC) facilities during medium and high-fidelity training exercises.
Essential Duties and Responsibilities:
Receives voice commands from students.
Responds to students via the VCS utilizing proper phraseology.
Inputs proper entries into the automated system to simulate pilot actions.
Translates displayed information into appropriate ATC terminology.
Supervisory Responsibilities:
None.
Qualifications
Qualifications:
Required:
High School Diploma or equivalent.
1 year of experience in a comparable position.
Ability to type 40 wpm with 90% accuracy.
Ability to read and interpret materials such as diagrams and manuals.
Ability to speak clearly and be understood.
Ability to complete the knowledge and skills tests for each area/sector to be supported.
Each knowledge test will be graded and must be passed with a score of at least 70%.
Upon successful completion of the knowledge tests, the RPO will begin training for the skills tests.
The RPO shall observe a previously certified RPO, an FAA employee, or Contractor Instructor performing RPO duties on a minimum of 5 simulation scenarios.
The RPO will receive on-the-job training on at least 5 but no more than 20 simulation scenarios on each control position to be supported, after which an FAA Representative will observe their performance and determine if certification will be granted.
The RPO must achieve simulation laboratory certification within 120 days of reporting for duty at the facility.
Desired:
Previous experience working on a multi-disciplinary team.
Good verbal and written communication skills.
Good team building skills.
Knowledge of Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.
Familiarity with current technology tools including tablets, notebooks, applications, etc.
Other Qualifications:
Ability to adhere to Adacel's Drug Free Workplace Policy.
Ability to pass an Adacel background check while employed.
Must be able to pass a Government background check investigation.
Must be able to obtain a Public Trust clearance.
Physical Requirements:
Minimal physical effort (e.g. lifting, pushing and moving heavy objects).
Occasional lifting - less than 25 lbs.
Repetitive wrist, hand, and finger movement.
Work Environment:
Normal office environment.
May require standing for extended periods of time and walking.
Typically sitting at a desk.
$88k-112k yearly est. 11d ago
Digital Engineering Program Lead
Waymo 3.3
Mountain View, CA jobs
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver™-to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
Waymo Digital Technology Digital engineering Program Managers are responsible for leading the effort to build and scale Waymo-wide processes and tools while maintaining a strong technical understanding of our technical platforms, software life cycle, release process and test operations. Partner with leaders across Waymo to translate the top-down corporate strategy and milestones into detailed technology road maps, timelines, and deliverables. Lead cross-functional teams to define and then track resource requirements (headcount and budget) as inputs to finance. Comfortable leading in a gray space and enabling teams to deliver tangible results. Influence key decisions working cross-functionally across Digital engineering, operations, finance, and strategy and other teams to reach the right conclusions. Define KPIs and other methods to measure metrics that best translate progress towards goals. Be the key interface with stakeholders and leadership and exercise judgment and discretion to develop solutions to remove obstacles and redefine approaches.
In this hybrid role, you will report to Head of Digital Portfolio, AI Delivery Governance & Strategy Realization
You will:
We are seeking a Finance Digital Engineering Program Lead to drive technology-enabled transformation across our Finance organization. This role will lead end-to-end delivery of digital engineering initiatives that modernize financial systems, elevate data quality, automate processes, and improve scalability across our rapidly growing enterprise.
The ideal candidate blends technical delivery, program leadership, budget ownership, and financial domain expertise-enabling them to convert business needs into scalable digital solutions while managing resources, spend, and ROI.
Lead Digital Transformation: Direct end-to-end digital engineering programs to modernize financial systems and improve scalability.
Program & Budget Oversight: Manage program governance, budget, resources, and ROI, leveraging technical and financial expertise.
System Modernization: Guide the enhancement of core Finance platforms (ERP, revenue, reporting) via cloud architecture and API integrations.
Data & Automation: Drive automation (RPA/ML) and establish data consistency/governance for compliance and real-time analytics.
Cross-Functional Bridge: Serve as the primary liaison, leading cross-functional teams (Engineering, Data, Product,Vendor) and translating Finance needs into clear technical requirements.
Change Adoption: Ensure successful adoption of new tools and processes across the entire Finance organization.
You have:
8+ years of experience in digital engineering, technical program management, or enterprise transformation.
Bachelor's degree in computer science or related field and relevant experience.
Experience delivering technology programs within Finance, FinTech, Accounting systems, Payments, or ERP domains.
Strong understanding of financial processes (close & consolidation, revenue, AP/AR, procurement, budgeting, controls).
Proven track record leading multi-team engineering initiatives in a fast-scaling environment.
Strong stakeholder management, communication, and executive-level reporting skills.
Ability to work across engineering, data, product, and finance teams with clarity and influence.
We prefer:
Experience with ERP systems (SAP, Workday, Oracle), finance data platforms, or cloud-native architectures.
Familiarity with automation, AI/ML, workflow orchestration (e.g., ServiceNow, UiPath, Alteryx).
PMP, Agile/Scrum certification, or equivalent technical program management experience.
Background in high-growth tech, autonomous systems, fin tech, or multi-entity global finance.
((Remote jobs only - Please note that Waymo may not be able to employ remotely in all locations. Please speak with your recruiter about your preferred location for remote work when you begin the interview process.))
The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.
Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
Salary Range$196,000-$248,000 USD
$196k-248k yearly Auto-Apply 12d ago
Remote Pilot Operator (Field)
Adacel Systems Inc. 4.0
Kansas City, MO jobs
The Remote Pilot Operator (RPO) operates a combination of Cathode Ray Tube (CRT)/keyboard/Voice Communication System (VCS) to simulate the actions and communication of pilots and remote Air Traffic Control (ATC) facilities during medium and high-fidelity training exercises.
Essential Duties and Responsibilities:
Receives voice commands from students.
Responds to students via the VCS utilizing proper phraseology.
Inputs proper entries into the automated system to simulate pilot actions.
Translates displayed information into appropriate ATC terminology.
Supervisory Responsibilities:
None.
Qualifications:
Required:
High School Diploma or equivalent.
1 year of experience in a comparable position.
Ability to type 40 wpm with 90% accuracy.
Ability to read and interpret materials such as diagrams and manuals.
Ability to speak clearly and be understood.
Ability to complete the knowledge and skills tests for each area/sector to be supported.
Each knowledge test will be graded and must be passed with a score of at least 70%.
Upon successful completion of the knowledge tests, the RPO will begin training for the skills tests.
The RPO shall observe a previously certified RPO, an FAA employee, or Contractor Instructor performing RPO duties on a minimum of 5 simulation scenarios.
The RPO will receive on-the-job training on at least 5 but no more than 20 simulation scenarios on each control position to be supported, after which an FAA Representative will observe their performance and determine if certification will be granted.
The RPO must achieve simulation laboratory certification within 120 days of reporting for duty at the facility.
Desired:
Previous experience working on a multi-disciplinary team.
Good verbal and written communication skills.
Good team building skills.
$35k-43k yearly est. Auto-Apply 60d+ ago
Marketing and Events Coordinator
RSI Security 4.0
Southlake, TX jobs
Job Description
WE ARE HIRING Marketing & Events Coordinator
Type: Full-Time, W2 Department: Marketing Pay: Based on experience, education, geographic location, and market rates.
Travel:
*** Please ensure you read through the entire job posting and you also understand the work model, expectations, requirements, location, and qualification requirements for this role. ***
About Us
RSI Security is a trusted leader in cybersecurity compliance and assessment, helping organizations navigate complex security frameworks and safeguard their operations. We combine deep expertise with innovative tools to deliver tailored solutions that empower businesses to thrive in a rapidly evolving digital landscape. Our culture emphasizes collaboration, continuous improvement, and professional growth. Team members contribute directly to impactful projects in a supportive, forward-thinking environment.
About the Role
The Marketing & Events Coordinator is responsible for planning, coordinating, and executing both internal and external events from start to finish including logistics, vendor coordination, budgeting, and on-site facilitation. This role also supports the marketing team with day-to-day operations such as content creation and posting, campaign coordination, and general project support. The ideal candidate is a highly organized multitasker with strong communication skills, creative initiative, and a passion for delivering seamless events and impactful marketing campaigns that elevate the brand experience.
This is a hybrid position based in the Dallas-Fort Worth (DFW) area. Candidates must be located in DFW and able to travel to and attend in-person events, including some evenings and weekends.
What You'll Do
Plan, execute, and attend events, managing all logistics and on-site coordination
Manage event communications including invitations, promotional materials, and post-event follow-up
Support campaign coordination, performance tracking, and project documentation
Draft, edit, and post content across social media, blogs, and newsletters
Collaborate with internal teams (sales, design, leadership) to ensure timely and aligned marketing initiatives
Maintain marketing records, vendor contracts, and event documentation
Monitor event success and campaign results, providing actionable reporting
What You'll Bring
Bachelor's degree in Marketing, Communications, Business Administration, or related field (or equivalent experience)
Minimum 2-3 years of hands-on event coordination experience, including logistics, vendor management, and on-site facilitation
Excellent organizational and project management skills
Familiarity with tools such as HubSpot, Google Workspace, social media platforms, Canva, and Adobe Creative Suite
Based in Dallas-Fort Worth with flexibility for travel and event support outside regular business hours
What We Offer
Competitive salary and performance-based bonus
Hybrid work model with DFW office support and flexibility
Ongoing training and professional development
A collaborative and mission-driven team environment
Benefits (location-based):
Personal wellness and employee assistance program
Employer-paid medical, dental, vision coverage, and life insurance
Paid holidays, vacation, and sick time
Learning & Development:
Educational reimbursement program
E-learning training courses
Company-sponsored leadership and mentoring program
Financial Wellness:
401K retirement plan
Performance bonus
Other Perks:
Employee referral bonus program
Work and life balance
Remote work flexibility
Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. RSI Security is proud to be an Equal Opportunity Employer. The Company will consider for employment qualified applicants with arrest and conviction records.
Equal Opportunity Employer/Veterans/Disabled
For more information on RSI Security, please visit our website - ******************* or our social media RSI Security LinkedIn. On our career site, you will find some of the key steps you can expect to guide you along the way.
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$34k-46k yearly est. 9d ago
Care Coordinator - Children's Long-term Support Waiver Program - Walworth County
LSS 4.0
Elkhorn, WI jobs
ð¼ Now Hiring: Care Coordinator - Children's Long-Term Support (CLTS) Program
ð
Walworth County, WI
ð
Full-Time | M-F, First Shift | Hybrid Work Option
ð
Make a difference in the lives of children and families!
Lutheran Social Services of Wisconsin & Upper Michigan is seeking a dedicated Care Coordinator to join our CLTS Waiver Program team in Walworth County!
The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to live safely in their homes and communities. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services with compassion and care.
ð§ What You'll Do
ð§ Assess children's functional abilities using approved tools
ð Develop and implement individualized service plans with families and providers
ð¤ Facilitate team meetings and coordinate services based on family-centered goals
ð Maintain accurate documentation and meet all regulatory timelines
ð§ Collaborate with internal teams and external agencies to support families
ð§ âï¸ Testify in legal proceedings when required
ð Communicate clearly with families, providers, and team members
ð§ ð Participate in staff development, training, and supervision
ð Perks & Benefits
ð¥ Medical, Dental & Vision Insurance
ð³ Flex Spending (Health & Dependent Care)
ð Mileage Reimbursement
ðï¸ Paid Time Off + 10 Paid Holidays
ð° 403B Retirement Contribution
ð§ Calm Wellness App - Premium Access
ð Public Service Loan Forgiveness (PSLF) Eligibility + Navigation Support
ð¸ Early Earned Wage Access (UKG Wallet)
ð§ âï¸ Employee Assistance Program
ð Service Awards & Recognition
ð¡ Remote Work Perks: Up to 2 days/week from home
ð Qualifications
ð Bachelor's degree in Social Work or a related human services field (e.g., Psychology, Special Education, Counseling, etc.)
ð§ Minimum 1 year of experience working with children and/or youth with disabilities
ð Bilingual fluency in Spanish is preferred but not required
ð» Proficient in computer systems and electronic health records
ð¤ Strong interpersonal and organizational skills
ð Valid driver's license and reliable transportation (MVR check required)
ð Work Environment
Community-based with daily travel required
Moderate noise level; occasional exposure to outdoor conditions
Flexibility to meet family needs, including crisis response
⨠Join a team that's making a real impact. Apply today and help empower families through compassionate care coordination in the CLTS Program!
LSS is an Equal Opportunity Employer (EOE).
$38k-51k yearly est. 60d+ ago
Senior Account Specialist / Customer Service - Hybrid
Shippers Supply, Inc. 3.7
Minneapolis, MN jobs
Job Description
Shippers Supply is a growing packaging solutions company that has been providing customer solutions since 1928. We have an outstanding small company culture of teamwork, fun, professionalism and entrepreneurial spirit where YOU can make a difference!
The Senior Account Specialist supports and manages a designated customer base, handling orders and issues of intermediate complexity. This role collaborates closely with sales, purchasing, operations, and service to resolve customer concerns, strengthen relationships, and contribute to customer growth strategies where applicable. The Senior Account Specialist serves as a second-routed support resource for general customer service queue calls, providing added expertise beyond the Account Specialist role. This position also supports overflow from the Inside Account Managers and provides assistance to the Account Specialist.
Position will be approximately 60% in the office and 40% remote after training period, depending on department needs. Training schedule is fully in-office.
Schedule: Monday - Friday, 8:30am-5:00pm
Key Accountabilities:
Customer Service: Provide exceptional customer service and support for Tier 2 customer accounts.
Manage customer inquiries regarding orders, product information, pricing, availability, and shipment status efficiently and effectively, demonstrating strong expertise.
Resolve customer issues of moderate complexity in a professional, timely and effective manner.
Nurture customer relationships and contribute to customer retention and growth strategies where appropriate.
Serve as second-routed support for customer service queue phone calls, handling general inquiries with intermediate product and business knowledge.
Document customer interactions, escalations, and action plans with thorough accuracy in company systems.
Provide guidance, overflow assistance, escalated troubleshooting, and workload support to the Account Specialist and Inside Account Managers to ensure smooth operations and shared success.
Order Management and Processing: Process, validate, and manage orders with ownership and accuracy.
Enter, modify, and review orders while confirming pricing, availability, terms, and customer requirements.
Coordinate fulfillment and shipping with internal teams to ensure accuracy and on-time delivery.
Process returns, issue credits, and troubleshoot root-cause issues at the Tier 2 level.
Handle sales order overflow from Inside Account Manager, ensuring continuity and service quality.
Work with PIM Specialist to proactively manage PIM customer issues and support order processing within PIM programs.
Sales and Cross-Functional Collaboration: Work closely with internal teams to ensure exceptional customer outcomes.
Partner with sales, purchasing, operations, service, and PIM teams to effectively resolve customer concerns and execute customer requests.
Provide suggestions for process improvements and customer experience.
Product, Program & Business Knowledge: Apply a strong understanding of the company's products and services.
Maintain intermediate-to-advanced knowledge of the company's product lines, offerings, and PIM program.
Provide informed product recommendations and cross-sell suggestions to deliver added value and support customer success.
Assist with some Special Stocking Agreement responsibilities for Tier 2 customers.
Stay up-to-date on industry trends, program changes, and internal process updates.
Other Essential Functions
Continually look for ways to improve processes and systems to make them more efficient and effective.
Comply with all company policies and procedures.
Responsible for working safely at all times and providing a safe work environment for employees.
All other duties as assigned.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Background checks and drug tests required.
Salary Transparency
The pay range for this position is $23-28/hour. Please note that the higher end of the pay range is reserved for candidates with extensive experience and qualifications that exceed the requirements of the role. Most new hires typically start at the beginning of the pay range, with opportunities for growth and increases based on performance and tenure.
Requirements
Knowledge, Skills and Abilities:
High school diploma or equivalent
Minimum of 3 years of experience in customer service or a related field
Strong communication and relationship-building skills
Ability to resolve issues through effective problem solving, confident conflict management, and appropriate negotiation techniques to ensure customer satisfaction.
Ability to prioritize tasks and manage a varied workload in a fast-paced environment
High attention to detail and strong organizational skills
Proficiency in Microsoft Office applications (Word, Excel, Outlook)
Ability to develop strong product, pricing, and business knowledge
Analytical skills to identify issues, trends, and growth opportunities
Ability to learn and apply technical product knowledge and intermediate program requirements
Self-motivated, proactive, and eager to learn new processes, tools, and technologies
Work Environment:
This is an in-office position that requires working in a typical office environment
Ability to work well under pressure and handle a high volume of customer inquiries and requests
Benefits
Why Join our Team?
Ability to make a positive impact on a growing organizations and its employees.
Small team environment
Health, dental and vision coverage (coverage starting 1st of month after hire date)
Health Savings Account
Company-paid life and AD&D insurance, and long term disability
401k with company match
Positive company culture
Profit Sharing
Paid Holidays
Paid Time Off (PTO) and Volunteer Time Off (VTO)
$23-28 hourly 27d ago
Client Development Executive (Cox Business)
Cox Holdings, Inc. 4.4
Lafayette, LA jobs
Company
Cox Communications, Inc.
Job Family Group
Sales
Job Profile
Client Development Executive - CCI
Management Level
Individual Contributor
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
Yes, 15% of the time
Work Shift
Day
Compensation
Compensation includes a base salary of $53,600.00 - $80,400.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $62,800.00.
Job Description
Sales is about connecting with people - but there's a lot of strategy behind turning a cold call into a successful deal. We're looking for someone with the right skills and track record to help us grow.
We're looking for a tech-savvy Client Development Executive to join our team at Cox Business. In this role, you'll help new and existing clients transform the way they do business with our cutting-edge solutions, from internet and networking solutions to next-gen cloud and connected technologies. You'll have a quota tied to a lucrative commission plan, so your earnings are in your hands.
Ready to wow us with your sales know-how? Let's talk!
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
A competitive salary and top-notch bonus/incentive plans.
A pro-sales culture that honors what salespeople (like you!) contribute to our success.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare benefits, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Professional development and continuing education opportunities.
Access to financial wellness/planning resources.
Check out all our benefits.
What You'll Do
You'll be responsible for new account acquisition and development, as well as upselling and cross-selling opportunities with existing clients. Here's how you'll make it happen:
Identifying new prospects in your assigned territory.
Researching prospects' businesses to prepare for sales calls.
Developing and maintaining sales growth plans for each account in your territory.
Communicating with prospective customers to explore mutually beneficial objectives.
Meeting with prospective customers to assess business technology needs.
Collaborating with internal sales support and service delivery teams to meet customers' needs.
Making face-to-face or virtual sales presentations to decision makers.
Negotiating pricing, products and promotions with new customers.
Who You Are
You're a self-starter with a knack for identifying opportunities and communicating the value of technical products, such as cloud services, to customers.
Here's what you have to offer:
Minimum:
4 years of experience in a related field; or a bachelor's degree or master's degree with 2 years of experience in a related field.
Excellent written and verbal communication skills.
A track record meeting and exceeding sales goals.
Experience using Windows-based PCs, Microsoft Office and a CRM.
Preferred:
Experience in B2B outside sales with quotas.
Experience in field sales, pipeline development, new lead generation and prospecting.
Experience in the telecommunications industry, or with technology or cloud sales.
Join the Cox family of businesses and make your mark today!
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$53.6k-80.4k yearly Auto-Apply 18d ago
Quality Assurance Auditor
Sun Country Airlines 2021 3.4
Minneapolis, MN jobs
About Sun Country Airlines
We're not your average airline. We're agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable. With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places.
Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a exciting and growing company, as a Quality Assurance Auditor you'll enjoy these benefits and more:
Comprehensive benefit package including dental and vision
PPO and high deductible health plans
Health savings account and Flexible Spending Account
Starting day one free standby and discounted travel privileges for employees, family, & friends
401(k) match
Paid Time Off
Paid holidays
Life and AD&D Insurance
Employee Assistance Program including counseling for employees and their family
Fitness incentive and Stop Smoking Support
Quality Assurance Auditorâ¯Overview:
The Quality Assurance Auditor is responsible to assure compliance requirements of the Sun Country Airlines' Continuing Analysis and Surveillance System (CASS) are met by performing quality assurance oversight audits and in-process inspections of the internal aircraft maintenance organization and external maintenance providers.
Essential Roles and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Perform quality assurance audits and surveillance activities of the various groups and processes within the Aircraft Maintenance Department and other support departments to assure compliance with Sun Country Airlines manuals, standards and applicable regulations
Perform quality assurance audits and surveillance activities of outsourced aircraft maintenance providers to assure compliance with existing publications, standards and applicable regulations
Perform quality assurance evaluations and surveillance activities of aircraft parts suppliers to assure compliance with documented requirements
Perform quality assurance audits related to SMS, SAS, IOSA, DoD, and EASA
Identify hazards and accomplish risk analysis/assessments
Assist in the root cause analysis process
Assist in the resolution of hazards identified in the CASS process
Perform follow-up surveillance as necessary
Assist in the tracking and monitoring of quality audit forecasts
Assist with the technical writing of documentation related to the quality audit process
Provide representation and input at departmental meetings
Conduct all tasks in a safe and efficient manner complying with all local, state and federal safety and health regulatory requirements, programmatic standards, and with any internal policies and procedures identified by Sun Country Airlines
Any other duties assigned by management
Required Qualifications:
Two or more years of related quality assurance auditing
Previous 14 CFR Part 121 technical operations
Highly motivated self-starter able to perform independently and communicate effectively within a dynamic and challenging environment
Ability to read and interpret federal regulations
Ability to read and interpret airline technical manuals
Must be able to work extra hours as necessary
Excellent communication, organizational, mathematical and problem-solving skills
Able to work in a fast-paced environment and meet deadlines
Able to collaborate with others in a professional manner
Must be discrete with sensitive and confidential information
Proficient in Microsoft Office
FAA Airframe and Powerplant certificate
Possess a valid drivers' license
Possess a valid passport
Ability to obtain an MSP SIDA badge
Preferred Qualifications:
Associates degree in related field
Compensation:
$78,000.00-90,000.00. This is the base compensation hiring range for this role.
Classification:â¯
Full-time, Exempt
Working Location:â¯
Fully remote, ability to reside anywhere in the United States. Approximately 50% of travel is required
Supervisory Responsibility:
None
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
AAP/EEO Statement:
It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
#LI-KK1
$78k-90k yearly 14d ago
Coordinator III, GIS
Capital Metropolitan Transportation Authority 4.2
Austin, TX jobs
WHO WE'RE LOOKING FOR
Interested in applying your GIS skills to projects that directly impact transit operations and rider experience?
The Geographic Information System (GIS) Coordinator III reports to the Manager, Technology Systems, Enterprise Applications & Data Services. This position requires highly technical expertise to coordinate the development, maintenance and implementation of computerized Enterprise GIS. Plan and manage the technical activities required to customize, test and implement Enterprise GIS improvement projects. This role is responsible for providing customer focused service and building positive and constructive relationships with stakeholders and customers, by understanding their needs, problems and providing timely communication and service.
WHAT YOU BRING
Bachelor's degree in Computer Science or related field. Related experience may substitute on a year-for-year basis for educational requirements up to four (4) years.
Six (6) years progressive experience in implementation and/or management of geospatial technology, including three (3) years of experience using Safe Software's FME (Desktop & Server), and three (3) years' experience using Esri's suite of GIS Software
Experience with direct end user support in a customer service role.
Knowledge, Skills and Abilities:
Excellent organization abilities, analytical skills and communication skills including the ability to effectively communicate technical information to a non-technical audience.
Be self-motivated and seek opportunities for continuous improvement of IT skills and processes. Be a catalyst and a willing participant of organizational changes.
Ability to work in team environment in a matrix organization, partnering well with employees, management, users, business areas, vendors, contractors and undertake duties and tasks as assigned without close supervision
Ability to be a positive and constructive contributor in a team-based environment
Knowledge of Information System Implementation Lifecycle desired.
Ability to effectively manage multiple priorities and diverse groups of people and activities simultaneously
Proficiency using geodatabases/spatial databases and relational databases, PostgreSQL preferred.
Proficiency in Python, SQL, Web application development & ETL.
Knowledge of GTFS data format preferred.
Familiarity with Open Geospatial Consortium (OGC) standards.
Proficiency using Microsoft Office Suite.
Demonstrated team leadership abilities.
Work Environment and Physical Demands:
Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. This position works with multiple project timelines and is responsible for managing employees performing work of a complex nature. Incumbent must have the ability to stand and sit frequently throughout an eight-hour period, reach vertically for overhead use as well as horizontally. Must be able to use a telephone or headset equipment. Incumbents must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions as previously described.
Mobility Status:
As a Remote position, your primary workplace is your home or another location in the state of Texas. The incumbent is expected to work in the office as needed and must have the ability to respond to a CapMetro facility within 24 hours if business needs require. Must be in-office for socialization, strategic collaboration, supervision, oversight, and accountability as needed. Mobility status is subject to change at any time based on business needs or organizational decisions.
WHAT YOU'LL BE DOING
Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.
Enterprise GIS Management: Oversee the development, maintenance, implementation, training, and support of Enterprise GIS hardware, software, and related tools.
Team & Vendor Leadership: Oversee GIS team members, consultants, contractors, and interns; provide technical leadership on projects and collaborate with technology vendors and implementation partners.
Policy & Compliance Oversight: Develop, maintain, and enforce GIS and spatial data usage policies, procedures, strategic plans, and IT standards; ensure compliance with licensing, security, and best practices.
Data Acquisition & Integrity: Gather, analyze, document, and maintain spatial datasets and databases from diverse sources (census, field observations, imagery, maps); ensure data integrity and resolve interface issues.
Mapping & Visualization: Create and maintain maps (base maps, service area maps, etc.) in collaboration with internal departments; compile geographic data for agency needs.
Stakeholder Engagement: Interface with local city, county, and regional agencies to standardize GIS data; represent the organization at national, state, and local levels.
System Administration & Security: Proactively manage system performance, updates, patches, and alerts; lead efforts in system security, risk assessments, disaster recovery planning, and backup verification.
Procurement & Licensing: Assist with procurement documentation for systems, licenses, and maintenance; manage renewals to ensure compliance and uninterrupted operations.
Training & Documentation: Develop technical/user documentation, train users, and promote system adoption; act as an advisor for technology solutions across business areas.
Reporting & Continuous Improvement: Provide periodic management reports; research emerging technologies; follow change management processes; conduct testing during implementations and upgrades.
Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns.
Perform other duties as required and/or assigned in support of the Capital Metro Strategic Goals and the IT Vision, Mission, and Objectives aligned to these goals.
$49k-61k yearly est. Auto-Apply 36d ago
Birds GA Director of Finance & Administration
Birds Georgia 4.8
Atlanta, GA jobs
Birds Georgia is a member-supported, non-profit organization dedicated to building places where birds and people thrive. We are a flourishing, bird-focused organization that combines serious conservation, education, and community engagement with activities that build community and foster the joy of birding. While we work closely with our partners at the National Audubon Society, we are an independent 501(c)(3) organization based out of Atlanta, Ga.
Position Summary
The Director of Finance & Administration manages all financial and small-business activities for Birds Georgia, overseeing a $1.7 million annual budget. The Director of Finance & Administration reports to and works in close consultation with the Executive Director to support overall business operation, including directing and managing finances, operations, human resources, and administration, and providing financial information that informs organizational decision making and strategic planning at the leadership and Board levels. This is a full-time salaried (non-exempt) position that offers a full benefits package, a hybrid office/remote work schedule, and the opportunity to develop professionally with a dynamic, mission-driven non-profit. Ideal candidates will be detail-oriented, self-motivated, provide structure and have the skills/interest to develop successful systems for the organization, believe in the mission of Birds Georgia, have a broad skillset to handle the diverse challenges that arise within a nonprofit, and reflect the organization in the highest of lights as one of the senior leaders.
Financial Management: 50%
Provide financial oversight for the organization and be responsible for the entire range of financial management, from daily operations to high-level planning.
Oversee all accounts receivable and payable. Process accounting transactions including invoicing, accounts payable, bank deposits, donations, collections, and cash receipts.
Work with Director of Development to prepare budgets and financial reports for foundation and federal grants, track reporting of project/program budgets and expenditures, and process reimbursement claims. Collaborate with the development and management teams to ensure timely grant proposal and grant report submissions.
Oversee the annual finance planning/budgeting processes and prepare the annual operating budget. Work with staff and board to develop/implement program and organizational budgets.
Work with Birds Georgia's contract accounting firm on monthly reconciliations and quarterly reporting dashboards for use by staff and Board to guide financial decision making.
In cooperation with the accounting firm, prepare monthly profit/loss, balance sheet and cash flow financial statements. Monthly financial reports should have a comparison to projections and an explanation of any variance.
Monitor, interpret and present financial results of operations and programs each month. Serve as financial liaison with the board, including the finance committee and investment committee, providing financial reports, and advising on the financial position of the organization.
Coordinate the annual audit and preparation of the IRS 990 form with an external auditor. Liaise with the audit committee.
Oversee licensing, Secretary of State reporting, quarterly sales tax filings, insurance and reporting requirements.
Manage the annual filing of the 1099-NEC for consultants.
Oversee payroll, payroll liabilities, and benefits including PTO accrual and retirement plans in cooperation with Birds Georgia's payroll provider.
Create, implement and manage excellent financial controls, policies and procedures.
Ensure efficient functioning and documentation for all financial systems including receipts, disbursements, billing, bookkeeping, budgeting and accounting.
Manage relationship with bank and investment advisor
Operations: 25%
Oversee office operations and matters relating to facilities at the Birds Georgia office in the Trees Atlanta Kendeda Tree House, including matters related to the Birds Georgia habitat team vehicle.
Ensure Birds Georgia insurance policies, including general liability, workers compensation, auto, and director's & officer's policies are up to date.
Negotiate/manage project-related contracts with consultants, contractors and suppliers.
Serve as the Birds Georgia technical information technology (IT) contact. Establish and maintain a relationship with an intermediary IT consultant. Purchase IT equipment as needed.
Human Resource Administration and Board: 25%
Oversee compensation, recruitment, performance appraisals, and staff training and development activities.
Advise and counsel management team on personnel and management issues.
Advise and counsel staff on personnel policies and procedures including compensation, recruitment, and performance. Oversee employee-related insurance, as well as 401 (K) retirement, and FSA/HAS programs.
Celebrate staff anniversaries and look for opportunities to celebrate staff success.
Minimum qualifications
Bachelor's degree and 3 to 5 years of experience in a similar position.
Finance and Accounting course work and experience, including a
demonstrated
of standard accounting principles and best practices.
Experience working with and reporting on federal grants.
Experience generating financial reports and analyzing and interpreting data.
Experience with using an accounting system such as QuickBooks, including data input, account reconciliations, and reporting.
Proficiency with the Microsoft Office suite (Word, Excel, PowerPoint).
Willingness to learn and master new software platforms and computer techniques.
An ability to work in both team and partnership settings.
Strong organizational, planning, and problem-solving skills.
Willingness to travel, including on occasional overnight trips and, on occasion, to work evenings and weekends.
Valid driver's license and independent, reliable means of transportation to be used for work-related purposes (with reimbursement)
Have and use a personally owned cell phone for work-related purposes (with reimbursement)
Willingness to submit to a background check with satisfactory screening results.
Status, Pay, & Benefits
The successful candidate will be hired as a full-time, exempt employee. The employee is expected to work 40 hours per week with occasional overtime, including occasional weekends weeknights. This is a hybrid In-office/remote position based out of Birds Georgia's offices in the Atlanta Kendeda TreeHouse on the Westside Atlanta Beltline. Starting pay will be commensurate with experience in the range $73,000 to $78,000, including opportunity to enroll in health, dental, vision, disability and life insurance, paid time off, 401(K) with match (after meeting eligibility/length of service requirements), and professional development opportunities. Opportunity to participate in the Birds Georgia Master Birder program.
Equal Employment Opportunity Policy Statement
Birds Georgia is an Equal Opportunity employer. Just as bird diversity strengthens ecosystems, the diversity of human experiences, traditions, and viewpoints strengthen our conservation, education, and community engagement efforts. Recruiting and mentoring staff to create an inclusive organization is a priority and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientations, gender identities, military or veteran status, or other status protected by law.
Application Instructions: Please submit resume, cover letter, and three references.
Employment is subject to a background check.
$73k-78k yearly 19d ago
Business Analyst SAP - Payroll
Crown Equipment Corporation 4.8
New Bremen, OH jobs
:** Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
**Job Posting External**
**Primary Responsibilities**
+ Gather requirements from end users, facilitate business process discussions, and participate in solution design, documentation, configuration, testing, and end user support.
+ Assist in continuous improvement initiatives for processes, policies, and procedures through statistical analysis. Continually look for ways to drive SAP accounting best practices.
+ Work as a liaison and subject matter expert between SAP and business owners for quarterly system updates, root cause analysis, and solution recommendations.
+ Analyze business cases to measure adherence to standardized practices and data governance standards.
**Qualifications**
+ Bachelor's degree in Computer Science, Management Information Systems, or related field, along with 2 plus years of experience is required.
+ Working knowledge of SAP Employee Central Payroll strongly preferred.
+ Knowledge in SAP SuccessFactors Employee Central preferred.
+ Strong communication, computer and organizational skills are necessary.
+ Minimal travel required.
_Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary as some onsite work is required. Relocation assistance is available._
**Compensation and Benefits:**
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
$90k-107k yearly est. 60d+ ago
JIRA Subject Matter Expert (SME)
Tech Soft Inc. 3.6
Fayetteville, NC jobs
Job DescriptionBenefits:
Free Medical Insurance
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
We are looking for an experienced functional JIRA Subject Matter Expert for one of our federal projects.
An ideal candidate should have enough skills to customize Jira workflows, build dashboards, optimize Jira boards and design reports to provide end-users and leadership with meaningful operational/performance metrics and status reports using Atlassian JIRA tools. Additionally, he should be able to prepare user training to ensure all team members understand how effectively and efficiently utilize JIRA for managing epics , stories and tasks.
Responsibilities
Serve as internal SME on the JIRA tool including JIRA, Advanced Roadmap, Agile Hive, SAFe, etc.
Familiarity with Jira Align and confluence
Design and develop appropriate Portfolio, Epic, Tasks, Sub-tasks, Stories etc. as per requirement for a large enterprise-level implementation
Create and maintain detailed technical and user-facing documentation for internal reports and building dashboards
Provide recommendations to end users and leaders on best practices and standardization in implementing and leveraging processes within Jira
Advise/propose custom workflows, fields, permission schemes, post functions, etc.
Consult on ways to optimize and improve Jira boards and process workflows and identify where functionality can or cannot meet user requests.
Qualifications
Minimum of 3 years of experience with agile software development techniques methodologies and best practices
Strong communication/presentation skills to effectively interact with team members, scrum masters and leadership
Experience building, managing and enforcing standards
Effectively prioritizes work, troubleshoots issues, communicates, and completes tasks on time
Experience in an Agile/Scrum organization
An ability to thrive in highly flexible environments
Work Location: Fort Bragg, North Carolina
Clearance : Active Top Secret or higher clearance required for this position
Flexible work from home options available.
$82k-119k yearly est. 28d ago
Sr. Manager, Regional Marketing Programs | Remote, USA
Optiv 4.8
Overland Park, KS jobs
The Sr. Manager, Regional Marketing Programs role oversees the Regional Marketing Programs team, consisting of Regional Marketing Programs Managers and three Regional Marketing Programs coordinators.
This role, reporting to the Sr. Director of Marketing Programs and Client Experience, is responsible for working in collaboration with all marketing functions, sales and services organizations, partner alliances, and Optiv's partner community to devise and implement overarching regional marketing program strategies that drive incremental revenue for the organization, advance Optiv solutions, and increase brand awareness. The Sr. Manager, Regional Marketing Programs will be the key stakeholder in training new managers, establishing and directing marketing processes, and evaluating technology to help the regional marketing team move towards automation and effectively measure ROI.
This role will also be responsible for managing all regional marketing programs, in a dedicated region(s) including but not limited to, Optiv-led strategic solution-focused roadshows, account-targeted programs, regional conferences and professional associations, targeted field activities, webinars, strategic roundtables, and partner events.
How you'll make an impact:
Collaborate with the Sr. Director of Marketing Programs and Client Experience to devise comprehensive strategic regional marketing plans that incorporate regional activities, alignment with corporate national campaigns and brand initiatives.
Engage and work with other areas of marketing (demand gen, solution management, brand and comms, marketing operations) to carry out the execution of strategies and tactics.
Primary liaison between the Regional Marketing Programs team and Marketing Programs leadership team.
Partner with Sales GTM team, AVPs and Regional Sales Directors to understand their business needs and create marketing activities that align with national objectives and regional goals and priorities.
Develop strategic regional marketing programs, aligned to Optiv solutions, and lead the regional marketing team in their execution.
Drive Services engagements and awareness in regional marketing motion.
Responsible for the training, management, and development of assigned Regional Marketing Programs Managers.
Assess challenges of the field and Regional Programs Managers and create solutions to address those challenges.
Work with the partner alliances team to determine partner OEM partner involvement and funding.
Responsible for oversight of team communication to sales team including, marketing initiatives, ongoing campaigns, website tools, upcoming regional programs, etc.
Liaise regularly with Optiv's expansive OEM partner ecosystem.
Work with Optiv's OEM Partner community to devise and execute joint marketing plans supporting key business initiatives, technology plays and co-innovation opportunities.
Intimately understand and leverage available partner funding (MDF, Co-Op, BDF, etc.) to optimize activity effectiveness.
Manage regional marketing budgets, and assess priority, impact, and feasibility for regional third-party events and conferences.
Activity analysis and ROI tracking.
Manage the post event/campaign/activity debrief process to determine effectiveness of each regional marketing program.
What we're looking for:
Minimum 10 years field marketing/sales support experience.
Experience successfully managing a remote team of regional marketers as well as directly working with a sales team.
Experience in the cybersecurity industry and understanding of its complex B2C sales cycles and marketing's impact on the business.
Oversee from inception to completion campaign plans including audience target identification, campaign project plans/deliverables/owners, budgeting, and post-campaign reporting.
Strong communication skills, able to build and maintain relationships and build rapport.
Ability to present to different levels of the organization - Ensure strong communication with key stakeholders by creating a high level of awareness, excitement and adoption of marketing programs and resources.
Strong team player, with the ability to work with multiple stakeholders and work cross functionally. with teams to facilitate involvement (customer marketing, product, presales, sales, SDRs, etc.).
Demonstrated analytical, organizational, negotiation, and project management skills.
Strong working knowledge of Salesforce, Marketo, NetSuite, Splash, Domo.
Budget management experience.
Bachelor's degree in marketing, business, communications, or equivalent area of study.
#LI-KG1
What you can expect from Optiv
A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
$82k-108k yearly est. Auto-Apply 5d ago
Collections Specialist (Hybrid Work Schedule)
Parts Town 3.4
Fort Wayne, IN jobs
at Parts Town See What We're All About As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!
Perks
* Bragging rights - check out our culture and growth!
* Potential for quarterly profit-sharing bonus
* Hybrid Work schedule
* Monthly IT stipend
* Team member appreciation events and recognition programs
* Volunteer opportunities
* Casual dress code
* On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
* All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.
The Job at a Glance
The Credit Collections Specialist will work as a close partner to our Collections and Customer Service teams. They will review credit worthiness of current and potential customers. They will also review orders to determine any potential risk associated to the fulfillment of the potential order. The ability to evaluate the information available to make an informed decision in a timely manner, collaborate, and adapt, is key to success in this role!
A Typical Day
* Engage with our valued customers through phone calls and emails to evaluate orders and account status.
* Work closely with team members to create ways to bring in cash and future revenues.
* Process credit applications as assigned through daily queue.
* Process daily order review queue to determine if the potential order can be fulfilled.
* Manage rejected/returned emailed statements and invoices listing to direct them to the proper location and update customer contact information
* Solve problems quickly and create resolutions that collect cash from revenue on a regular basis.
To Land This Opportunity
* You are self-motivated and customer centric.
* You display exceptional conflict resolution skills.
* You enjoy talking on the phone to customers and are passionate about going the extra mile for them.
* You have 2+ years of high-volume collections and/or credit experience.
* You have amazing Microsoft Office skills!
* You pay close attention to detail (as far as you're concerned, anything worth doing should be done right).
* You have fantastic communication skills & you're proficient in English (verbal and written).
* You have a quality, high-speed internet connection at home.
* You have experience with SAP or other ERP software (but if not, no problem!)
About Your Future Team
We're glad to be here and it shows! While we keep things chill with a casual dress code and friendly way of doing things, we take the success of our team seriously, making sure to recognize every win. Whether it's a potluck or an impromptu trivia game we like to have a good time while working. We also love to let our inner nerd shine; whether you're nerdy about sports, cars, video games, animals or gardening we can't wait to get to know you!
At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $44,973.48 - $60,693.38 annually ($21.62 - $29.18 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
$45k-60.7k yearly Auto-Apply 9d ago
Remote Pilot Operator (Field) - KSGF
Adacel 4.0
Springfield, MO jobs
The Remote Pilot Operator (RPO) operates a combination of Cathode Ray Tube (CRT)/keyboard/Voice Communication System (VCS) to simulate the actions and communication of pilots and remote Air Traffic Control (ATC) facilities during medium and high-fidelity training exercises.
Essential Duties and Responsibilities:
Receives voice commands from students.
Responds to students via the VCS utilizing proper phraseology.
Inputs proper entries into the automated system to simulate pilot actions.
Translates displayed information into appropriate ATC terminology.
Supervisory Responsibilities:
None.
Qualifications:
Required:
High School Diploma or equivalent.
1 year of experience in a comparable position.
Ability to type 40 wpm with 90% accuracy.
Ability to read and interpret materials such as diagrams and manuals.
Ability to speak clearly and be understood.
Ability to complete the knowledge and skills tests for each area/sector to be supported.
Each knowledge test will be graded and must be passed with a score of at least 70%.
Upon successful completion of the knowledge tests, the RPO will begin training for the skills tests.
The RPO shall observe a previously certified RPO, an FAA employee, or Contractor Instructor performing RPO duties on a minimum of 5 simulation scenarios.
The RPO will receive on-the-job training on at least 5 but no more than 20 simulation scenarios on each control position to be supported, after which an FAA Representative will observe their performance and determine if certification will be granted.
The RPO must achieve simulation laboratory certification within 120 days of reporting for duty at the facility.
Desired:
Previous experience working on a multi-disciplinary team.
Good verbal and written communication skills.
Good team building skills.
Knowledge of Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.
Familiarity with current technology tools including tablets, notebooks, applications, etc.
Other Qualifications:
Ability to adhere to Adacel's Drug Free Workplace Policy.
Ability to pass an Adacel background check while employed.
Must be able to pass a Government background check investigation.
Must be able to obtain a Public Trust clearance.
Physical Requirements:
Minimal physical effort (e.g. lifting, pushing and moving heavy objects.
Occasional Lifting -less than 25 lbs.
Repetitive wrist, hand, and finger movement.
Work Environment:
Normal office environment.
May require standing for extended periods of time and walking.
Typically sitting at a desk.
Disclaimer:
This job description reflects management's assignment of essential duties and responsibilities. It does not restrict the duties and responsibilities that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties and responsibilities. If this job has a travel requirement, note that the frequency of travel may increase at any time due to adjustments in Adacel's business needs.
Qualifications
Qualifications:
Required:
High School Diploma or equivalent.
1 year of experience in a comparable position.
Ability to type 40 wpm with 90% accuracy.
Ability to read and interpret materials such as diagrams and manuals.
Ability to speak clearly and be understood.
Ability to complete the knowledge and skills tests for each area/sector to be supported.
Each knowledge test will be graded and must be passed with a score of at least 70%.
Upon successful completion of the knowledge tests, the RPO will begin training for the skills tests.
The RPO shall observe a previously certified RPO, an FAA employee, or Contractor Instructor performing RPO duties on a minimum of 5 simulation scenarios.
The RPO will receive on-the-job training on at least 5 but no more than 20 simulation scenarios on each control position to be supported, after which an FAA Representative will observe their performance and determine if certification will be granted.
The RPO must achieve simulation laboratory certification within 120 days of reporting for duty at the facility.
Desired:
Previous experience working on a multi-disciplinary team.
Good verbal and written communication skills.
Good team building skills.
Knowledge of Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.
Familiarity with current technology tools including tablets, notebooks, applications, etc.
Other Qualifications:
Ability to adhere to Adacel's Drug Free Workplace Policy.
Ability to pass an Adacel background check while employed.
Must be able to pass a Government background check investigation.
Must be able to obtain a Public Trust clearance.
Physical Requirements:
Minimal physical effort (e.g. lifting, pushing and moving heavy objects).
Occasional lifting - less than 25 lbs.
Repetitive wrist, hand, and finger movement.
Work Environment:
Normal office environment.
May require standing for extended periods of time and walking.
Typically sitting at a desk.