Remote Prattville, AL jobs

We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

Earn up to $16 USD/hourly and work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Mercor is seeking **Mathematics/Statistics Master's and PhD's** (current or graduated) for a premier project with one of the world's top AI labs. In this role, you will contribute your subject matter expertise to a cutting-edge project involving state-of-the-art large language models. Specifically, you will help create high-quality data that will inform the future of AI innovation by coming up with difficult problems in your domain. You're a good fit if you: - Received your undergraduate degree in **US/UK/Canada/Western Europe** - Received your graduate degree (or are currently studying) at a top US/UK/Canada/Western European university - Have high **attention to detail** - Have exceptional **written and verbal communication skills** - Have excellent **proficiency in English** Here are more details about the role: - The role is ongoing starting in November and continuing with rolling applications - This phase of the project is scoped to last 1-2 months - Experts are expected to contribute 4-6 tasks per week, each taking several hours to complete - The work is flexible **(fully remote and asynchronous)** - The work will require rigorous mathematics expertise and ability to follow complex instructions With respect to pay and legal status: - You will be legally classified as an hourly contractor - You will be paid on a weekly cadence via Stripe Connect Screening Process: - You will need to complete a short AI interview and form - the whole application process should last 20-40 minutes ## **About Mercor** Mercor specializes in recruiting experts for top AI labs and is based in **San Francisco, CA**. Our investors include **Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo,** and **Jack Dorsey**. * * * Apply today and leverage your leadership and technical expertise to advance cutting-edge AI models!

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Mercor is recruiting U.S./UK/Canada/Europe/Singapore/Dubai/Australia-based **Investment Banking or Private Equity Experts** for a research project with a leading foundational model AI lab. You are a good fit if you: - Have **at least 2 years of experience** working at top firms in investment banking or private equity with deal experience (academic experience does not count, must be on desk) Here are more details about the role: - The work is **fully asynchronous** and can be done around your schedule - You will be **building financial models** from scratch that would be reflective of what you did on desk - You must be able to commit **at least 20 hours per week** for this role - This contract is till end of January (with the possibility of extension) - Successful contributions increase the odds that you are selected on future projects with Mercor - The vetting process involves: - ~10 minute behavioral interview asking about previous deals you've worked on - Technical assessment ( < 30 minutes) evaluating financial expertise With respect to pay and legal status: - **This role will pay $150/hour** - We will pay you out at the end of each week via Stripe Connect based on the number of hours you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

What you'll do Provide speech-language teletherapy Participate in IEP meetings Complete comprehensive case reports Exercise strong communication and relationship-building skills to collaborate with onsite school personnel and build rapport with students About you Active state license as an SLP ASHA Certificate of Clinical Competence (CCC-SLP) 1 year of school-based experience including a Clinical Fellowship Year, or 2 years of total clinical experience including a Clinical Fellowship Year Schedule flexibility and interest in working across time zones Owns a reliable personal computer Working knowledge of technology, such as headphones and personal computers About Presence As a trusted partner and advocate for clinicians since 2009, we offer our large community of remote providers access to an award-winning platform, assessment and therapy materials, continuing education, and networking opportunities to help them succeed. Through ongoing, clinically-led career resources and support, we're meeting the needs and creating career options for clinicians today-wherever they are. Let's talk perks and benefits Flexible, remote scheduling No-cost continuing education courses and clinical workshops tailored to your professional development Access to the award-winning Presence platform, featuring curated session materials from top publishers like Highlights, SPARK Innovations and more An extensive virtual library of speech-language assessments including online versions of the CELF -5, GFTA-3, PPVT-4, EVT-3, CASL-2, and more Designated clinical guidance Cross-licensing support Just so you know All your information will be kept confidential according to Equal Employment Opportunity guidelines Our clinicians can choose to work as little as 5 hours per week or work up to 40: All availability will be considered within typical school-based hours Compensation is $40-55 per hour. Pay rate is determined based on experience and market conditions You'll be paid for both direct and indirect time (Example: Indirect includes specific documentation, attending IEP meetings, and more)

Mercor is seeking **Computer Science PhDs** for a premier project with one of the world's top AI labs. This role pays between **$65-75/hour.** In this role, you will contribute your subject matter expertise to a cutting-edge project involving frontier large language models. Specifically, you will craft high-quality, challenging problems in your domain expertise with real-world applicability to inform the future of AI innovation. **Ideal Qualifications:** - Have a **Masters or PhD** in **Computer Science** from a top US university. - Have high **attention to detail.** - Have exceptional **written and verbal communication skills.** - Have excellent proficiency in English. - Are currently based in the U.S., Canada, New Zealand, UK, or Australia. **Key Responsibilities:** - You will work asynchronously with a team of highly qualified experts across your domain. - You will craft, solve, and review challenging problems with real world applicability. - The project is **10-20 hours of work per week** with potential for increased hours and extension. - The work is **fully remote and asynchronous**. **Role Start Date** - This role will begin in late September with applications reviewed on a rolling basis. **Interview Process** - You will complete a short interview to assess your domain expertise. - You will be paid for up to 1 hour of onboarding time including the screening process and a few onboarding videos if you are hired. **Compensation and Legal Details** - You will be legally classified as an hourly contractor for Mercor. - You will be paid out at the end of each week via Stripe Connect. **About Mercor** Mercor connects elite creative and technical talent with leading AI research labs, headquartered in San Francisco, CA. Our distinguished investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Remote Telecommute Work From Home Job Description: We are looking for remote, telecommuting candidates from all types of work backgrounds and skill levels to join us. This is a flexible, work from home position with highly competitive pay working as a research participant for various companies. Work-info: Due to increased demand we are now accepting a limited number of individuals to take part in our nationwide online or in person market research studies. Work-Pay info: $50 - $350 (Per 30min. to 2hr. Sessions) $150 - $3,000 (Multiple Session Studies) Work-Benefits: **Applicants will have the flexibility to choose particular studies which can be either online, in person or over the telephone. Flexibility to take part in discussions online or in-person.. No minimum hours or commitment. You can do this part-time or full-time You get to review and use new products or services before they are launched to the public. Take part and enjoy free samples from our sponsors and partners in exchange for your honest - feedback of their products. No commute needed if you choose to only work from home Participants are wanted to help with research for a variety of topics including but not limited to: · Food & Beverages · Entertainment · Social Media · Financial · Retirement · Gender · Housing · Health Issues · Consumer Products · Shopping · Internet Usage · Vehicles · Employment * Participants will have the flexibility to choose any studies based on their ability to participate either online, in person or over the telephone. Work Responsibilities: Show up at least 10 minutes prior to discussion start time. Participate by following any and all written and oral instructions. Fully complete written survey provided for each panel or study. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to the meeting date. Work Qualifications: Willing and wanting to participate in one or several of the topics listed above Be able to read, understand and follow oral and/or written instructions Have working and reliable internet access Must be self-motivated and 100% willing & able to complete tasks assigned to you. Must have either a phone, computer or tablet with either a working camera or webcam Work Education Requirements: - Will vary by study but all education backgrounds are acceptable This is a perfect position for those looking for either temporary, part-time or full-time remote work at home. Whether your current position or job skill is a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse or health care worker, call center or customer service representative or anyone who is looking for a part-time, remote, work from home job, this is an excellent position to supplement your income with great flexibility and zero prior experience needed.

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products. Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help. You must be a US citizen to qualify for this position. SCHEDULE AN INTERVIEW TODAY!As this is a commission based income, there is no cap on your earnings. We use data driven systems and cutting edge lead generation that gets you connected with interested clients quickly.The candidate we are looking for is disciplined, honest, confident, and passionate about helping people achieve their financial goals. Occasional travel for work for in-person conferences. If you are not currently licensed but have a desire to learn this business, we will help guide you in that process. Sales Job Description: Call on our lead prospects to set up appointments. Help each client to review their options and apply for that coverage. See the application through the underwriting process and get our clients covered. Requirements for Sales Position: Must be licensed in life products or willing to get licensed. Must have a computer and phone to service the clients. This is all online so internet connection is a must. We provide all of the training. We have warm leads available who have contacted us first. No COLD calling. Must be a US citizen. We provide: Training Mentorship Lead system for getting in front of clients If you are interested in learning more about working with us, please SCHEDULE AN INTERVIEW TODAY!

**Become a part of our caring community and help us put health first** The Program Management Lead, Offshore Coding Operations conducts quality assurance audits of medical records and ICD-9/10 diagnosis codes that are submitted to the Centers for Medicare and Medicaid Services (CMS) and other government agencies. The Program Management Lead, Offshore Coding Operations works on problems of diverse scope and complexity ranging from moderate to substantial. The **Program Management Lead, Offshore Coding Operations** optimizes the effectiveness of the offshore coding (post-visit) team. The lead analyzes the performance of the offshore coding team and creates strategies to maximize associate output. The **Program Management Lead, Offshore Coding Operations** works on problems of diverse scope and complexity ranging from moderate to substantial. **Relationship Building:** + Cultivate relationships with onshore and offshore coding teams including leaders. + Serve as liaison and primary point of contact with the offshore (vendor) leaders. + Strategy: Advises coding leaders to develop functional strategies (often segment specific) on matters of significance. + In partnership with Coding Operational Excellence and Regional Coding Leaders, develop strategies for continuous improvement of offshore coding processes and quality. + Post-Visit/Offshore Coding Collaboration: + Partner with analytics to develop quality assurance program on post-visit reviews. (Frequency and sampling methodology to be determined). **Qualitative and Quantitative Analyses:** + Analyze trends and share results with coding leaders/teams. + Monitor quality and address performance gaps. + Research and interpret correct coding guidelines and internal business rules to respond to inquiries and issues. + May participate in coder education programs on coding compliance. + Follows state and federal regulations as well as internal policies and guidelines while analyzing coding information and medical records. **Mergers and Acquisitions:** + Partner with coding teams (consultative coders) on the special handling of Mergers & Acquisitions: + Other Duties: + Lead Special Projects for onshore and offshore coding teams. + Participate in chart reviews to identify educational opportunities. + Conduct research as needed. + Participate in Payer calls/chart reviews. + May participate in provider education programs on coding compliance. + Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determining the best course of action. **Use your skills to make an impact** **Proposed Requirements:** + Bachelor's degree in a relevant field (e.g., Health Information Management, Business Administration, Healthcare Administration) + Active professional certification required: RHIA, RHIT, CCS, CRC, or CPC + Minimum 5 years' progressive experience in medical coding operations + Minimum of 3 years' direct experience managing or optimizing offshore coding teams and vendor partnerships + Demonstrated success leading cross-functional initiatives and continuous improvement efforts in large, matrixed healthcare organizations + Experience collaborating with analytics, training, and operational excellence teams to drive quality and efficiency in coding workflows + Prior exposure to supporting mergers & acquisitions in a coding operations context preferred **Preferred Qualifications** + Master's degree preferred. **Knowledge, Skills, and Abilities** + Advanced understanding of medical coding guidelines, healthcare regulations (including HIPAA, state and federal compliance), and payer requirements + Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and relevant coding/audit software + Strong business acumen with proven strategic and critical thinking skills + Ability to analyze complex quantitative and qualitative data, synthesize findings, and communicate actionable insights to leadership + Outstanding verbal and written communication skills, with the ability to present to and influence diverse stakeholder groups + Effective relationship-building skills with both onshore and offshore teams, including vendor management and leadership liaison + Proven ability to work successfully in a fast-paced, dynamic, and matrixed environment + Commitment to continuous improvement, operational excellence, and collaborative problem-solving + Public speaking and group presentation experience required + Demonstrated ability to educate and mentor staff on coding compliance and best practices **Additional Information** + Preferred work hours: EST + Up to 20% travel nationally within CenterWell markets **Work at Home Requirements** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested + Satellite, cellular and microwave connection can be used only if approved by leadership + Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. + Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-02-2026 **About us** About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Description & Requirements Maximus is seeking a detail-oriented and experienced Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met. - Collaborate in developing new procedures and update existing procedures when changes occur. - Analyze reports on operational performance and provide solutions to identified issues. - Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues. - Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project. - Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate. - Assist with monitoring performance and meeting contractual requirements using system applications. - Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows. - Assist with staff training for the purpose of achieving and maintaining quality program goals. - Analyze effectiveness of key initiatives and quality improvement efforts. - Perform other duties as assigned by management. • Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team. • Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting. • Assist the center with taking calls as needed to support operations and maintain service levels. Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. • Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback. • Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets. • Maintain strong organizational skills to effectively track monitors across different lines of business • Collaborate in the development and revision of procedures in response to operational changes. • Analyze operational and quality data to identify trends, gaps, and opportunities for improvement. • Make recommendations based on data analysis to enhance performance and service delivery. • Participate in and contribute to calibration sessions to ensure consistency in quality evaluations. • Assist in training initiatives aimed at improving agent performance and overall quality scores. • Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents. • Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making. • Take calls as needed to support center operations and maintain service levels. • Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics. • Perform other duties as assigned by management. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 50,000.00 Maximum Salary $ 61,000.00

\*\*Role Overview\*\*Mercor is partnering with a leading AI startup to engage a **Japanese-language expert** for a project focused on improving AI-generated content through **image and video generation**. As a Linguistic Expert, you will help refine the model's understanding and production of visual output based on Japanese language prompts, ensuring outputs are accurate, natural, and culturally aligned. This opportunity is ideal for someone excited to experiment with **frontier AI systems such as Gemini's image and video tools**, exploring how they interpret complex linguistic and cultural inputs. You'll contribute to identifying and documenting failure modes and edge cases that help improve future model performance. **Key Responsibilities** - Review, evaluate, and refine AI-generated images and videos based on Japanese prompts for fluency, accuracy, and contextual relevance. - Provide linguistic and cultural feedback to enhance model understanding. - Detect and correct subtle linguistic issues and cultural inconsistencies in outputs. - Experiment with Gemini and other multimodal AI tools to evaluate prompt-response behavior. - Document observed failure modes, inaccuracies, and areas for model improvement. - Collaborate with AI researchers and engineers to improve system behavior on Japanese-language tasks. **Ideal Qualifications** - Full professional fluency in Japanese and English. - Strong knowledge of Japanese culture, social norms, idiomatic language, and regional nuances - Experience working with or analyzing Japanese media, literature, or creative content. - High attention to detail and linguistic accuracy. - Interest in generative AI tools and curiosity about how models visualize language prompts. - Excellent written communication and feedback documentation skills. **More About the Opportunity** - Start Date: Immediate - Duration: 5 weeks (with potential extension) - Commitment: Part-time, at least 10 hours/week - Schedule: Fully remote and asynchronous - work on your own time **Compensation & Contract Terms** - Hourly Rate: $32-$37/hr (USD), depending on experience and background - Status: Independent Contractor - Payment: Weekly via Stripe Connect **Application Process** - Submit your resume or profile outlining relevant linguistic and cultural expertise. - Shortlisted candidates may be asked to complete a brief evaluation or language sample. - Expect to hear from Mercor within a few days regarding next steps. **About Mercor** Mercor is a San Francisco-based talent marketplace that connects top experts with leading AI labs and research organizations. Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey. We help leading AI labs accelerate progress by bringing in top-tier human expertise. We consider all qualified applicants without regard to legally protected characteristics.

Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather than being forced to build your life around your career! We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge. Preferred Skills:- Excellent communication skills, including active listening and problem-solving- Ability to learn, adapt, and adjust on-the-go- Work well with others and individually- Possess a strong work ethic and drive to succeed What You Can Expect:- Flexible schedule- 100% Remote position- Weekly trainings led by top leaders- Life insurance- Health insurance reimbursement- Industry-leading resources and technology

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Outbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will make outbound calls to prospective customers and upsell existing products and services while providing excellent customer service. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner. Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services. Listen to customers, understand their needs, and resolve customer issues. Research systems to find missing information; coordinate with other departments to resolve issues as applicable Utilize systems and technology to complete account management tasks. Accurately document and process customer orders in appropriate systems. Follow all required scripts, policies, and procedures. Comply with requirements surrounding confidential information and personal information. Escalate customer issues to the appropriate staff and managers for resolution as needed. Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes. Adhere to all attendance and work schedule requirements. STANDARD QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem-solving, and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience CONDITIONS All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. COMPENSATION, BENEFITS, INCENTIVES, AND REWARDS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. That mission starts with truly world-class social support: fast, empathetic, secure, and proactive. As Head of Social Support, you'll build and lead the teams that respond to users in the wild-across Reddit, X, LinkedIn, and wherever else crypto conversations happen. And because every public support interaction is also a brand moment, you'll work hand-in-glove with our Comms team to ensure we speak with one voice: clear, empathetic, credible, and aligned to Coinbase's values. This is a role for someone who thrives in high-visibility, high-stakes environments, and who sees every customer interaction as an opportunity to reinforce our mission. This role will be embedded within the Global Customer Success & Trust (GCST) organization, working at the intersection of product and support to transform the customer experience. *What you'll be doing* * Build and lead a high-performance social support program across Reddit, X, LinkedIn, and adjacent channels-meeting users where they are. * Elevate real-time social listening, triage, and resolution for account issues, verification struggles, fraud attempts, and service frustrations. * Host cross-functional collaboration with Fraud, Product, Trust & Safety, and Engineering to rapidly address root issues and invest in prevention. * Oversee escalation workflows-including human handoffs from AI to expert responders-to eliminate chatbot loops and ensure customer empathy and effectiveness. * Work with operations to develop clear social channel support policies, SLA frameworks, and performance tracking dashboards that drive accountability. * Manage crisis responses, including data-breach communications, scam advisories, and trust building post-incident. * Champion clarity, calm, and trust in public messaging-becoming a credible, authoritative voice on Coinbase's support experiences. *What we look for in you* * Deep connectivity in / understanding of the crypto ecosystem * 6+ years leading social programs, ideally in high-growth tech, fintech, or crypto industry. * Proven track record managing high-volume social support environments with strong public visibility. * Experience partnering with Comms, PR, or brand teams on shared messaging in moments of crisis. * Deep understanding of AI + human support workflows. * Comfortable being "on point" for high-stakes, real-time events and shaping the narrative under pressure. * Data-driven, outcome-oriented, and able to present insights at the executive level. * Crypto-curious and aligned with our mission of increasing economic freedom. *Nice to haves* * Experience in regulated industries or with government/press scrutiny. * Background in crisis comms, incident response, or risk management. * Familiarity with social listening/triage tools (Sprinklr, Salesforce, Amazon Connect etc.). P73066 \#LI-Remote *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $157,590-$185,400 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

GE Vernova's Power Conversion & Storage business combines advanced energy conversion and storage systems to meet the electrification needs of utilities and industries. With a focus on power stability, energy storage and industrial electrification solutions, Power Conversion & Storage empowers customers by addressing their most complex electrification challenges and accelerating their transition to a sustainable, decarbonized future. The Lead Field Service Engineer under general guidance and minimal supervision, performs a wide range of engineering tasks and ensures proper installation, service and commissioning of products and services. Provides technical support for installation and commissioning of projects and provides maintenance, breakdown emergency support and remote troubleshooting. **Job Description** **Essential Responsibilities:** As a Field Service Engineer, you will: + Perform installation and commissioning on drive systems at customer site locations during ship construction. + Performs troubleshooting activities at site locations during scheduled Port visits or at sea to diagnose problems, determine appropriate resolution, and implements corrective actions. + Performs a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of our equipment. + Develop documentation to execute work such as commissioning and maintenance procedures, as well as execute customer training. + Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction + Identify sales opportunities for service agreements, spare parts, training, and upgrades. + Provide on call support in response to customer calls for service. + Assist in the growth and direction of the North American business. + Provide support to engineering teams working on customer upgrade projects + Complete timely service reports and other administrative requirements + Perform work on-board vessels within GE / Customer safety guidelines either in shipyards or offshore. + Extended hours / overtime maybe required during peak periods and emergency circumstances. + Domestic or overseas travel to customer sites for extended periods of time. **Qualifications/Requirements:** + Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university. + OR Associate's Degree or related discipline from an accredited college or university with a minimum 5 additional years of related industry experience. + OR School diploma or GED equivalency with a minimum of 8 years of related industry experience. + Ability and willingness to travel 85% of the time on short notice **Desired Characteristics:** + Must be physically fit to be able to board vessels offshore. + Previous Marine Industry Experience. + For field service engineers that have the potential of working offshore, must be able to pass a Helicopter Underwater Egress Training (HUET) and offshore survival course which includes activities in a swimming pool. + US Person with the ability to achieve security clearance for Department of Defense projects. + Possesses leadership qualities that align with GE Vernova Way. + Background in a customer facing position within a Service environment. + Ability to execute increasingly complicated assignments, which require considerable engineering skill and creative ability and independent judgment. + The work environment at onsite locations is of a construction type setting. Whilst performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, extreme cold, extreme heat, risk of electrical shock, risk of trips, slips and falls. The noise level on-site or on-board ships can be excessive, personal protective equipment (PPE) will be required. + Strong computer proficiency and technical aptitude with the ability to utilize MS Office applications. The base pay range for this position is $78,800 - 131,200. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for bonuses, such as a performance bonus/variable incentive compensation/equity. This position is expected to close on December 31st, 2025. The company pays a geographic differential of 110%, 120%, or 130% of salary in certain areas. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401 (k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. General Electric Company, Ropcor, Inc., and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. **Additional Information** GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position For candidates applying to a U.S. based position, the pay range for this position is between $78,800.00 and $131,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. Bonus eligibility: discretionary annual bonus. This posting is expected to remain open for at least seven days after it was posted on December 01, 2025. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

The Prestressed Group are looking for a Customer Service Associate that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Job Duties and Responsibilities: Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Serves customers by providing product and service information and resolving product and service problems. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. Requirements 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred Strong customer service and office administrative skills Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, High-rise, and Insightly Excellent oral and written communication skills Strong Microsoft Office skills Call Center Customer Service experience Practical knowledge of Superior Customer Service Background working with Inbound Telephone Calls Professional Phone Etiquette experience highly preferred Adeptness in Customer Satisfaction Earlier work involving Answering Multi-Line Phone System Experience with customer invoices Demonstrated knowledge of customer service Customer Account experience preferred Assist Customers experience preferred Comfort and confidence when interacting with internal and external partners and clients/customers Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information Qualifications / Skills: Customer service Product knowledge Market knowledge Quality focus Problem solving Documentation skills Phone skills Listening Resolving conflict Analyzing information Multi-tasking Benefits The Prestressed Group appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Employee Assistance Plan Employee Referral Program Lucrative commissions and long-term bonus plans Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off 401(k) - 100% company match (vesting and matching starts upon hire, up to 5% of eligible compensation)

Job Details Montogomery, AL - Montogomery, AL Fully Remote Full Time Graduate Degree $28.55 - $32.55 Hourly Swing Health CareBenefits/Compensation/Location Req/Ideal Candidate:: Benefits Comprehensive medical, dental, and life insurance plans 401(k) retirement plan with company match Short-term and long-term disability (STD/LTD) coverage Employee Assistance Program (EAP) services Accrued Paid Time Off (PTO) package, earning up to 4 weeks of vacation in your first year Company-matched student loan repayment program Opportunities for career growth and advancement Education, Licensing, and Experience Requirements Education Requirement: MSW, PsyD, or PhD in a behavioral health field OR M.A. or M.S. in behavioral health with a clinical practice emphasis from a program accredited by COAMFTE, CACREP, or CORE Licensure Requirement: Must reside in and possess one of the following active licenses in AL: ALC LMSW LPC LICSW LMFT LP Experience Requirement: Minimum of 1 year direct experience in Behavioral Health or Social Services Location Requirement: Fully Remote in Alabama Who We Are: Protocall Services is a national leader in crisis intervention, providing effective solutions and resources 24/7. Recognized nationally, Protocall has consistently received Top Workplace awards over the past five years, establishing itself as one of the top workplaces in the healthcare industry nationwide. We are telephonic first responders for: Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, college and university counseling centers, and Employee Assistance Programs. Headquartered in Portland, Oregon, Protocall is a remote first organization that serves customers in the U.S and Canada with a team of fully-integrated professionals in select states across the US and Canada Who You Are: You are a compassionate and empathetic professional with exceptional communication skills and the ability to actively listen and connect with others. You are comfortable communicating with individuals in various states of crisis, whether over the phone, via text, or through other methods of interaction, providing support with empathy and professionalism. You thrive in high-pressure, high-stakes environments, remaining calm and focused while employing effective crisis intervention techniques. Your solution-focused mindset, problem-solving abilities, and resilience enable you to navigate complex situations with patience and clarity. You excel at multitasking, seamlessly managing intense calls while handling multiple tasks and navigating computer systems efficiently. A strong background in psychology, social work, counseling, or a related behavioral healthcare field is essential, and experience in crisis support or similar roles is highly valued. Integrity and confidentiality are at the core of your work. You maintain the highest ethical standards and uphold privacy in every interaction. You have a secure, HIPAA-compliant workspace with a locking door which is a non-negotiable to ensure caller confidentiality and privacy. Additionally, you embrace Protocall's fully remote work model, ensuring you have a stable, wired internet connection that directly connects to the work computer provided by Protocall. This setup must meet company standards to maintain the safety and trust of callers. Primary Responsibilities: Maintain a secure, HIPAA-compliant private workspace at home to ensure focus and confidentiality. Engage with individuals over the phone, providing support to those experiencing emotional distress or mental health challenges. Build rapport and foster client engagement during calls. Assess and mitigate risk while maintaining accurate, thorough documentation. Provide resources, information, and referrals as needed. Assist callers in identifying positive coping strategies and developing safety plans. Intervene during emergencies when necessary. Stay calm, professional, and focused while multitasking in a fast-paced environment. This role is ideal for someone who is dedicated to making a positive impact, capable of navigating high-pressure situations, and committed to providing unwavering support to individuals in need. What You Can Expect as a New Employee: As part of Protocall's 24/7/365 crisis call center, you must demonstrate flexibility in your availability, including a regular willingness to work holidays and weekends. This role begins with an intensive, paid six-week virtual cohort training program designed to refine your skills and ensure readiness for the role. During this time, you will develop your skills through various learning modalities, including book learning, group sessions, roleplay, and live call-taking. This training is an opportunity to enhance your abilities, fill knowledge gaps, and fully prepare you for your role as a telephonic first responder, delivering professional and compassionate support to individuals in crisis. In order to successfully complete this cohort training program, you are expected to develop fluency and demonstrate proficiency in key crisis care skills. Successful completion of this training is necessary for continued employment beyond this 6 week cohort training program. Six Week Cohort Training Schedule: You will attend a regular Monday through Friday, 8:00 AM to 4:30 PM PST cohort training program for six weeks. Post Cohort Training: After successfully completing Cohort Training you will begin your regular schedule. This schedule is developed in partnership with Protocall's Scheduling Department, during your Pre-Hire/Onboarding process. Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

Tanaq Support Services (TSS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in the health, agriculture, technology, and other government services. TSS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders. **About the Role** We are seeking a **Maternal Mortality Epidemiologist II** to support our federal client. The Maternal Mortality Epidemiologist II will provide epidemiology expertise and support for the agency's surveillance systems on an ongoing basis. This is a fully remote position. Candidates must reside in the United States. **Responsibilities** + Contributes to maternal mortality data analyses to improve the use of surveillance and program data that advances analytic approaches to understanding characteristics of and prevention opportunities for addressing pregnancy-related deaths + Contributes to maternal mortality data analyses to improve understanding of characteristics of and prevention opportunities for addressing pregnancy-related deaths and draft dissemination products (e.g., manuscripts, reports, presentations). + Participates in project-related meetings and calls. + This description does not encompass all tasks; employees may perform other related duties as required. Requirements **Required Experience and Skills** + At least 2 years of related professional experience, with direct experience in data analysis, required. + Highly detail-oriented, works well within a diverse team, demonstrates a high degree of initiative and flexibility to adapt to shifting priorities. + Ability to communicate effectively, positively, and professionally. + Intermediate proficiency in data management and analysis using SAS or R. + Ability to prioritize activities when under tight deadlines. + Excellent written and verbal communication skills. + Ability to pass required Federal background screening and obtain and maintain both government clearance. + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. **Education and Training** + Master's degree with a concentration in epidemiology, biostatistics, or a closely related discipline. **Physical Requirements** + Prolonged periods of sitting at a desk and working on a computer. May need to lift 25 pounds occasionally. **Who We Are** Tanaq Support Services (TSS) strives to deeply understand and analyze our clients' vision, needs, and requirements so we may provide alternative solutions, empowering them to choose the best resolution. We aim to achieve excellence by delivering on our commitments to our clients, employees, and partners. **Our Commitment to Non-Discrimination** Tanaq Support Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law. Tanaq complies with the Drug-free Workplace Act of 1988 and E-Verify. If you are an individual with a disability and need assistance completing any part of the application process, please email accommodation@tanaq.com to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications. **Notice on Candidate AI Usage** Tanaq is committed to ensuring a fair and competitive interview process for all candidates based on their experience, skills and education. To ensure the integrity of the interview process, the use of artificial intelligence (AI) tools to generate or assist with responses during phone, in person and virtual interviews is not allowed. However, candidates who require a reasonable accommodation that may involve AI are required to contact us prior to their interview at accommodation@tanaq.com. **To view and apply for this position visit us at:** ****************************************************************