Senior IT Epic Analyst (Cupid)
Boston, MA jobs
Key Responsibilities:
Senior Resource: Serves as a subject-matter expert with deep knowledge of Cupid, related non-Epic products/applications, and the supported operational processes. Within standard protocols, independently manages the design, build/configuration, testing and ongoing support of Epic Cupid application areas.
Business Solutions: Applies a consultative approach, engages internal subject-matter experts in operations to understand current and anticipated needs. Conducts technology and operations analysis to identify root causes of complex problems. Presents recommendations to senior team members or management as appropriate. Advises operations on executing changes. Monitors ongoing processes and effectiveness of solutions.
Triage/Troubleshooting: Participates in analyzing tickets and requests to identify need for project-based work. Leads or investigates and resolves complex tickets or requests that cross-supported applications encompass a broader process, or are difficult to initially define. Resolves more advanced issues related to vendor peripheral device support.
Builds/Configurations: Performs advanced configuration or customization to address business or clinical needs. Modifies builds incorporating significant edits, whole new functionality, numerous cross-application integrations, complex logic, creation of new templates. Records decisions and applicable business rules and prepares or may assist in preparing user documentation. Performs or leads unit system, integrated, and specialty application testing.
Integrations: Manages the implementation of supported core application changes with third party, Epic-eligible vendors and/or internal proprietary applications to ensure integration. Assesses integration requirements for the supported core Epic applications to meet needs of the project. Coordinates Epic integration requirements for non-Epic applications with appropriate IT team in conjunction with vendor support. Maintains, upgrades, and tests associated third party integrations.
Upgrades/Maintenance: Participates in upgrades by owning release notes that impact multiple areas within the supported applications and that require coordination across teams. Communicates major milestones to project team and customers. Escalates to manager as appropriate. Creates, maintains, and updates integrated test scripts with each upgrade. Performs ongoing advanced system maintenance.
Communications, Leadership & Professional Development: Participates in presentations or updates to leadership. Engages in ongoing communications with multiple teams related to supported application and operational processes. As a subject matter expert, provides feedback to management on policies, procedures, and best practices. Manages project work, ensuring completion according to schedule and coordinates with assigned project managers. May present at national forums, attend Epic related conferences and trainings.
Minimum Qualifications
Education:
Bachelor's degree preferred. An associate's degree with an additional 2 years of experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a Bachelor's degree.
Experience:
3-5 years of experience directly involved in Epic application support and implementation performing builds in Cupid. Demonstrated experience performing moderately complex builds.
Experience as a super-user of an Electronic Health Records systems generally, if not Epic specifically.
Licensure/ Certifications:
Epic - Cupid certification required. Certification in a second and/or specialty applications highly preferred.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Senior IT Epic Analyst (Revenue Cycle Reporting)
Boston, MA jobs
The Senior IT Epic Analyst for Revenue Cycle Reporting plays a key role in supporting the organization's financial and operational goals through the development, optimization, and maintenance of Epic revenue cycle reporting solutions. This individual will serve as a subject matter expert in Epic reporting tools, collaborating with revenue cycle, finance, and IT stakeholders to deliver accurate, actionable insights. The Sr. Analyst ensures reporting solutions aligning with business requirements, regulatory standards, and organizational strategy, while mentoring junior analysts and leading complex projects.
Key Responsibilities:
Lead the design, development, testing, and deployment of Epic-based revenue cycle reports and dashboards (Clarity, Caboodle, Reporting Workbench, Radar, SlicerDicer).
Partner with revenue cycle, finance, and operational leaders to understand reporting needs and deliver insights that support billing, collections, coding, compliance, and reimbursement.
Ensure accuracy, timeliness, and data integrity across all reports and analytics solutions.
Translate business requirements into technical specifications and develop reporting solutions to improve revenue cycle efficiency and outcomes.
Maintain Epic certifications relevant to Revenue Cycle and Reporting; stay up to date on system upgrades and new functionality.
Provide advanced troubleshooting and root cause analysis for reporting issues.
Support ad hoc data requests, performance metrics, and regulatory/compliance reporting needs.
Lead or participate in projects involving revenue cycle optimization, process improvement, and system enhancement.
Mentor and provide guidance to junior analysts in reporting tools, data interpretation, and best practices.
Collaborate with IT, finance, compliance, and clinical teams to ensure cross-functional alignment on reporting standards and governance.
Qualifications:
Bachelor's degree in information systems, Computer Science, Healthcare Administration, Finance, or related field (master's preferred).
5+ years of Epic reporting experience with emphasis on revenue cycle modules.
Strong SQL development skills and experience with data warehouses and BI tools.
Deep understanding of healthcare revenue cycle workflows, KPIs, and regulatory requirements.
Experience leading projects, gathering requirements, and working directly with stakeholders at all organizational levels.
Strong analytical, problem-solving, and communication skills.
Ability to work independently while managing multiple priorities in a fast-paced environment.
Epic Certifications - Required:
Epic Clarity Data Model - Revenue Cycle (e.g., Resolute Professional Billing, Resolute Hospital Billing, Tapestry, Cadence)
Epic Clarity (Advanced)
Epic Caboodle
Epic Reporting Workbench
Epic Cogito
Preferred Skills:
Experience with visualization tools (Tableau, Power BI, Qlik).
Prior experience mentoring or leading other analysts
Familiarity with healthcare financial reporting, payer reimbursement models, and compliance reporting.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Senior Epic Analyst (Ambulatory Applications)
Boston, MA jobs
The Senior Epic Analyst is a subject matter expert and key technical resource for the assigned Epic application. This role provides advanced support, configuration leadership, and cross-functional guidance to ensure optimal performance of Epic systems. The Senior Analyst independently resolves complex issues, leads initiatives, and supports long-term system strategy within a specialized domain.
Key Responsibilities
Advanced Application Expertise
Serves as a senior resource for the assigned Epic application, with deep understanding of workflows, system dependencies, and integrated Epic products.
Specializes in a key area (e.g., revenue cycle, ambulatory, inpatient) and leads domain-specific solution design.
Resolves complex issues involving data structures, multi-variable rules, logic, and templates.
Business Engagement & Analysis
Leads discussions with end-users and operational leaders to understand needs, workflows, and process gaps.
Defines scope, sets priorities, and translates operational requirements into scalable technical solutions.
Performs advanced operational and workflow analysis to drive system optimization.
Complex Build & Configuration
Performs and oversees complex configuration, including custom logic, advanced rules, and multi-step workflows.
Reviews and mentors team builds to ensure adherence to governance and best practices.
Assesses the impact of configuration on downstream applications and overall system integrity.
Project Leadership
Leads enhancements, system modifications, and cross-functional projects.
Coordinates with vendors, IT, interface, and reporting teams to ensure smooth implementations.
Tracks timelines, risks, and milestones, and contributes to long-term planning.
Upgrades & Quality Assurance
Leads upgrade planning, review of release notes, required build, and testing strategies.
Oversees maintenance, interface troubleshooting, and configuration audits.
Develops and maintains test scripts and validation processes.
Training & Communication
Communicates system changes, issues, and enhancements to super-users and leadership.
Provides advanced training and documentation for end-users and peers.
Influences decisions through clear explanation of complex technical concepts.
Leadership & Mentorship
Mentors junior analysts in build, troubleshooting, workflow understanding, and testing.
Supports onboarding and peer review, and contributes to team standards and processes.
Professional Development
Engages in ongoing Epic education and certification.
Represents the organization in Epic user groups or forums as needed.
Minimum Qualifications
Education
Required: Bachelor's degree.
Preferred: Master's in IT, Healthcare Administration, Informatics, or related field.
Experience
Required:
3+ years of Epic application support with hands-on build/configuration.
Experience leading initiatives and resolving complex issues.
Background in workflow analysis, process improvement, or end-user training.
Preferred:
5+ years Epic support.
Experience in the supported operational domain (e.g., ambulatory, revenue cycle, scheduling).
Experience as an Epic super-user or SME.
Licensure / Certifications
Required: Active Epic Ambulatory Certification.
Preferred: Additional Epic certifications; Lean Six Sigma Yellow Belt; relevant non-Epic domain certifications.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
PB Analyst
Cleveland, OH jobs
Epic Professional Billing certification required
100% remote
up to $115k DOE
The PB/HB Analyst is responsible to resolve technical and application issues and support ongoing workflow and optimization issues. This position oversees the design, configuration, testing and support of Epic Patient Billing.
Responsibilities
Design, build and test Epic Patient/Hospital Billing software, including current- and future-state workflows
Troubleshoot and resolve issues, conforming to client change control and change management policies
Work in a complex and quick-moving client environment, meeting all project timelines and critical path requirements.
May be required to participate in 24-hour on-call rotations
Participate in project planning and manage applicable responsibilities
Facilitate and participate in team meetings and work groups
Minimum Requirements
BA with 5+ years' revenue cycle operational experience in healthcare setting
3+ years Epic HB/PB Analyst experience with current Epic certification
PFS Business Analyst
Clearwater, FL jobs
📍 Clearwater, FL | 🕒 Mon-Fri, 8:00 AM-4:30 PM | 💼 Full-Time | Hybrid
BayCare is hiring a Business Analyst - Revenue Cycle & Process Improvement!
Join one of Tampa Bay's largest healthcare employers and help drive data-driven solutions that improve operations and patient experience.
Responsibilities
Analyze and audit data to identify trends and opportunities.
Build dashboards and reports using Power BI and advanced Excel.
Document processes, recommend improvements, and support automation initiatives.
Lead projects focused on revenue cycle and productivity.
Qualifications
Bachelor's + 4 yrs Revenue Cycle/Project Management OR Master's + 2 yrs.
Advanced Excel and Power BI skills.
Strong analytical and communication abilities.
Healthcare revenue cycle experience preferred.
Why BayCare
Health, Dental, Vision benefits
Paid time off & tuition reimbursement
401k match + yearly contribution
Performance bonuses & community discounts
AND the chance to join an amazing team!
Apply today!
Equal Opportunity Employer Veterans/Disabled
Epic Analyst - ASAP
New Summerfield, TX jobs
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health.
Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety.
Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.
Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements.
Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups.
Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users.
Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command.
Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality.
Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record.
Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements.
Prioritize, coordinate, and implement updates and requested changes to clinical information systems.
Provides effective customer service by being courteous, polite and friendly at all times.
May be required to work additional hours as needed during critical problems.
Responsible for other duties and special projects as assigned.
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems.
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.
Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues.
Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements.
Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers.
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols.
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.
Must have strong knowledge of clinical information systems, clinical informatics, data management and administration.
Must have advance knowledge of Microsoft Office products.
Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc
Requirements:
Education/Skills
Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred
Experience
Preferred 3-5 years previous clinical information systems experience or equivalent
Licenses, Registrations, or Certifications
Valid Driver's License
Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Perioperative Analyst - Surginet and Anesthesia
Midland, TX jobs
Performs the essential duties and responsibilities and the primary functions of the Clinical Informatics Analyst. Responsible for the coordination and oversight of all activities associated with the implementation and application of the organization's clinical software and the medical data gathered by that software. Responsible for coordinating the creation of continuous value in the application of clinical software and data to clinical practice, in response to the needs of the organization's various practitioners and caregivers, as well as overall organizational goals specific to the application of clinical practice. Responsible for promoting team work with co-workers, subordinates and personnel of other departments. Responsible for solving nonroutine problems, dealing with a variety of non-routine issues and interpreting a variety of instructions furnished in written or oral form. The application support analyst will communicate effectively verbally and via written forms. Additionally, analyst will demonstrate and maintain industry specific knowledge and judgment associated with the specific area of expertise.
SHIFT AND SCHEDULE
Full Time: 8:00 AM - 5:00 PM; scheduled on-call
(This is an on-site position)
ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS
General Responsibilities:
Install, configure, support, and maintain software applications and tools as assigned.
Cultivate and maintain excellent relationship with clinical staff and leadership in pursuit of constant improvement in the application of clinical IT assets, as defined by appropriate quality measures and objectives.
Work with hospital departmental staff and super-users to continuously optimize and improve the functionality of the hospital application and clinical practice in general
Develop and maintain documentation of all clinical applications as assigned, including that specific to the implementation, maintenance, end-user training, departmental workflows, quality measures, and other associated performance indicators associated with the successful use of the clinical tool or software package.
Develop and maintain adequate configuration documentation to ensure rapid deployment or repair of existing software components to ensure business continuity.
Work to ensure excellent application security of all protected information in accordance with hospital policies and procedures, including those defined by HIPAA and other industry standards.
Monitor software capacity, performance, and lifecycle to ensure continuity of adequate functionality.
Research and recommend new technologies to facilitate the performance of the hospital's business objectives.
Ensure that all software and associated workflows meet hospital and industry standards.
Undertake routine preventative measures to implement, maintain, and monitor software security and performance.
Provide input to projects, training or information to individuals on tasks and projects which include a software component.
Analyze and resolve faults, including those of both major and minor impact to the clinical application, utilizing the tools and documentation standards defined by HIS departmental policies and procedures.
Work with other departments, including those within and outside the HIS department, in fulfillment of hospital tasks and projects.
Monitor the use, by hospital employees, of software resources to ensure compliance of hospital standard use policies.
Daily Operations:
Resolve assigned support and service requests in a timely, effective, and courteous manner; utilizing tools and documentation as defined by HIS policy.
Perform maintenance activities in pursuit of all general responsibilities specific to position.
Participate in assigned meetings, committees, etc. in accordance with assigned responsibilities.
Participate in projects at a level in accordance with respective job responsibilities.
Contribute to the departmental knowledge base, in order to improve documentation of existing systems and problem resolutions.
Coordinate productively with other hospital employees, including those within and outside the HIS department.
Provide routine updates on ongoing tasks and projects to stakeholders, in accordance with HIS policies and procedures.
Identify, research, and work to implement on areas of improvement within the assigned areas of expertise.
Provide excellent customer service to all stakeholders who rely on service from the HIS department.
Maintain excellent industry knowledge respective to the area of expertise
EDUCATION AND EXPERIENCE
Bachelor's degree in a relevant field (Computer Science, Life Science, Business or Informatics) required; will consider analyst and/or healthcare experience in lieu of degree.
Registered Nurse with current Texas license preferred.
Healthcare Informatics experience or equivalent clinical knowledge and\or licensure may be considered.
1-4 years of experience as a clinical informatics analyst required; consideration given for industry specific training. Preferred 4-10 yrs as a Clinical Informatics Analyst.
Demonstrated skillset in Cerner Millennium, Nursing and Physician Documentation systems, Pharmacy and Medication Administration system.
Demonstrated customer-service and communication skills required
PHYSICAL REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to:
Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.
Senior IT System Analyst
Dallas, TX jobs
Greetings from Photon!!
Who are we?
Photon has emerged as one of the world's largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology at scale. For a brief 1 minute video about us, you can check *****************************
We are seeking a Senior IT System Analyst with advanced Product analyst experience to play a critical role in building and enhancing a complex Investment Platform.
This position is ideal for a client-focused, strategic thinker with deep analytical skills who thrives at the intersection of business operations, data, and product innovation. Your role will blend leadership and planning expertise with a passion for delivering results. This role requires a self-starter who can champion collaboration and cultivate close partnerships with business stakeholders and development teams to help craft and implement solutions across both client (front-end) and server-side (back-end) technologies.
Key Expertise and Experience
10+ years of Systems Analysis experience.
Demonstrated expertise in interviewing and extracting high-quality business requirements from stakeholders using the Agile/Scrum methodology.
Ownership and execution of requirements analysis sessions to elicit business needs and translate them into clear, relevant system requirements.
Anticipating, discovering through ongoing interaction with, and prioritizing client/partner needs to serve as their voice and guide Engineering Leaders and Technology teams.
Excellent analytical, reporting, and problem-solving skills, including strong judgment, issue management, and root cause analysis techniques.
Excellent interpersonal, relationship management, and facilitation skills.
Demonstrated ability to effectively balance ** multiple tasks and priorities** in a fast-paced environment.
Excellent verbal and written communication skills with keen attention to detail.
Experience with Alternative Investments, Digital Assets, Private Market, or Liquid Alternatives is preferred.
Required Skills and Background
Bachelor's degree with 10+ years of experience as a product analyst, business analyst, or similar role in a digital or operational transformation environment, focused on customer or internal-facing solutions.
Strong understanding of operations workflows and processes, preferably within financial services or another regulated industry.
Ability to translate technical requirements and operational processes into intuitive, actionable product requirements.
Demonstrated experience in informing product strategy and delivery, including opportunity identification, solution design, and collaborating with technology teams for implementation.
Proficient with collaboration and planning tools such as JIRA, Confluence, Miro, or other analytics and product management platforms.
Proficient with Agile development methodologies and working with cross-functional product teams, engineering teams, and business stakeholders.
Strong communicator with proven stakeholder management and storytelling skills; effectively conveys technical and business concepts verbally and in writing, using data and visualizations.
A resourceful problem-solver who can identify issues, explore potential solutions, and define the next course of action.
Ability to facilitate challenging conversations with business stakeholders through strong presentation skills, using data and analysis to influence decision-making outcomes.
Experience with and understanding of SQL, relational databases, and data models, and fluency with API contracts is preferred.
Application System Analyst II - IM Business
Irving, TX jobs
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.
The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.
Responsibilities:
Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.
Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks.
Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.
Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.
Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts.
Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice.
Adhere to organization standards for system configuration and change control.
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.
Collaborate and develop strong relationships with end user communities, customers and business partners.
Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.
Coordinates code changes with appropriate vendor related to financial and business application issues.
Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.
Share industry best practices from vendors with Operational Leaders.
Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.
Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.
Follows strict change management processes ensuring proper approval, testing, and validation of system changes.
Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership.
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction.
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables.
Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.
Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.
Escalates when SLAs are breached or appropriate vendor action is not occurring.
May be required to travel to perform duties.
May be required to work additional hours as needed during critical problems.
Assist in preparation and conducting of continuing formal or informal training session for users and co-workers.
Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues.
Performs other duties as assigned. xevrcyc
Requirements:
Education/Skills
Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems.
Ability to present complex data in meaningful method, i.e., charts, graphs
Ability to adjust to and implement change
Problem Solving skills
Multitasking skills
Work as a team member
Proficient in Microsoft applications including Word, Excel, and PowerPoint
Excellent customer service skills
Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
Strong organizational skills in managing multiple priorities
Experience
3+ Years of experience
2+ years within healthcare, business, or information systems
Solves moderate incidents without direction
Develops new functionality for requests with little direction
Works in a team setting, sharing information and assisting other junior level team members
Possesses detailed healthcare knowledge and systems expertise
Makes decisions regarding own work on primarily routine cases
Works under minimal supervision, uses independent judgment requiring analysis of variable factors
Collaborates with senior team members to develop approaches and solutions
Mentors and may train team members within own functional or application
Licenses, Registrations, or Certifications
Associated certifications on area of focus, preferred
For Epic Analysts:
Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)
Certifications or Proficiencies must stay current by maintaining new version training
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Application System Analyst II - IM Business
Euless, TX jobs
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.
The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.
Responsibilities:
Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.
Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks.
Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.
Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.
Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts.
Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice.
Adhere to organization standards for system configuration and change control.
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.
Collaborate and develop strong relationships with end user communities, customers and business partners.
Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.
Coordinates code changes with appropriate vendor related to financial and business application issues.
Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.
Share industry best practices from vendors with Operational Leaders.
Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.
Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.
Follows strict change management processes ensuring proper approval, testing, and validation of system changes.
Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership.
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction.
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables.
Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.
Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.
Escalates when SLAs are breached or appropriate vendor action is not occurring.
May be required to travel to perform duties.
May be required to work additional hours as needed during critical problems.
Assist in preparation and conducting of continuing formal or informal training session for users and co-workers.
Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues.
Performs other duties as assigned. xevrcyc
Requirements:
Education/Skills
Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems.
Ability to present complex data in meaningful method, i.e., charts, graphs
Ability to adjust to and implement change
Problem Solving skills
Multitasking skills
Work as a team member
Proficient in Microsoft applications including Word, Excel, and PowerPoint
Excellent customer service skills
Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
Strong organizational skills in managing multiple priorities
Experience
3+ Years of experience
2+ years within healthcare, business, or information systems
Solves moderate incidents without direction
Develops new functionality for requests with little direction
Works in a team setting, sharing information and assisting other junior level team members
Possesses detailed healthcare knowledge and systems expertise
Makes decisions regarding own work on primarily routine cases
Works under minimal supervision, uses independent judgment requiring analysis of variable factors
Collaborates with senior team members to develop approaches and solutions
Mentors and may train team members within own functional or application
Licenses, Registrations, or Certifications
Associated certifications on area of focus, preferred
For Epic Analysts:
Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)
Certifications or Proficiencies must stay current by maintaining new version training
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Application System Analyst Senior - IM Support Business
Cedar Park, TX jobs
Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.
The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.
Responsibilities:
Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.
Independently provides guidance and leadership on quality assurance and testing initiatives. Demonstrates ability to lead team through complex integrated testing processes. Able to manage testing projects as necessary.
Demonstrates an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice.
Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate status reporting.
Leads and evaluates process and requirements analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering on complex projects/requests. Responsible for completing gap analysis, and providing cross application recommendations.
Possesses the skill to develop strong and positive relationships with client management at all levels. Is respected by the client as an expert and end users demonstrate confidence in the individual.
Contributes to strategy discussions by proactively identifying options with associated pros and cons with team members, stakeholders and leaders. Consistently displays superior judgment. Reputation for high-quality decisions.
Adhere to organization standards for system configuration and change control.
Able to understand complex requirements of end users and project goals and propose technical solutions for multifarious design, configuration needs. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration.
Collaborate and develop strong relationships with end user communities, customers and business partners.
Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.
Coordinates code changes with appropriate vendor related to financial and business application issues.
Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.
Share industry best practices from vendors with Operational Leaders.
Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.
Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.
Follows strict change management processes ensuring proper approval, testing, and validation of system changes.
Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience.
Associate continuously reviews, adjusts, and grows his/her skills, habits, work ethic, and behaviors to ensure positive peer interactions and a positive and interactive team atmosphere. Associate exhibits constant efforts to improve and maintain healthy and positive interpersonal and team interactions.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction.
Design, configuration and deliverables demonstrate exceptional ability to address complex end user needs. Quality has the confidence of project management. Sets the bar for project team quality work.
Independently manages medium to large scale and complex projects/requests. Collaborates with team members as needed.
Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.
Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.
Leads and coordinates across applications for high impact vendor changes.
May be required to travel to perform duties.
May be required to work additional hours as needed during critical problems.
Assist in preparation and conducting of continuing formal or informal training session for users and co-workers.
Is exceptional at spotting and seizing opportunities. Proactively plans projects and tasks within application.
Performs other duties as assigned.
Requirements:
Education/Skills
Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. xevrcyc Ability to present complex data in meaningful method, i.e., charts, graphs
Ability to adjust to and implement change
Problem Solving skills
Multitasking skills
Work as a team member
Proficient in Microsoft applications including Word, Excel, and PowerPoint
Excellent customer service skills
Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
Strong organizational skills in managing multiple priorities
Experience
5+ years within healthcare, business, or information systems
Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects
Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project.
Regularly serves as mentor or knowledge resource to peers across community
Works in a team setting, sharing information and assisting other junior level team members
Possesses detailed healthcare knowledge and systems expertise
Excellent project management and communication skills, both verbal and written
Licenses, Registrations, or Certifications
Associated certifications on area of focus, preferred
For Epic Analysts:
Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)
Certifications or Proficiencies must stay current by maintaining new version training
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Willow Ambulatory - Epic Analyst II
Tyler, TX jobs
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health.
Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety.
Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.
Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements.
Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups.
Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users.
Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command.
Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality.
Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record.
Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements.
Prioritize, coordinate, and implement updates and requested changes to clinical information systems.
Provides effective customer service by being courteous, polite and friendly at all times.
May be required to work additional hours as needed during critical problems.
Responsible for other duties and special projects as assigned.
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems.
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.
Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues.
Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements.
Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers.
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols.
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.
Must have strong knowledge of clinical information systems, clinical informatics, data management and administration.
Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc
Requirements:
Education/Skills
Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred
Experience
Preferred 3-5 years previous clinical information systems experience or equivalent
Licenses, Registrations, or Certifications
Valid Driver's License
Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained.
Work Type:
Full Time
Application System Analyst Senior - IM Support Business
Dallas, TX jobs
Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.
The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.
Responsibilities:
Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.
Independently provides guidance and leadership on quality assurance and testing initiatives. Demonstrates ability to lead team through complex integrated testing processes. Able to manage testing projects as necessary.
Demonstrates an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice.
Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate status reporting.
Leads and evaluates process and requirements analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering on complex projects/requests. Responsible for completing gap analysis, and providing cross application recommendations.
Possesses the skill to develop strong and positive relationships with client management at all levels. Is respected by the client as an expert and end users demonstrate confidence in the individual.
Contributes to strategy discussions by proactively identifying options with associated pros and cons with team members, stakeholders and leaders. Consistently displays superior judgment. Reputation for high-quality decisions.
Adhere to organization standards for system configuration and change control.
Able to understand complex requirements of end users and project goals and propose technical solutions for multifarious design, configuration needs. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration.
Collaborate and develop strong relationships with end user communities, customers and business partners.
Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.
Coordinates code changes with appropriate vendor related to financial and business application issues.
Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.
Share industry best practices from vendors with Operational Leaders.
Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.
Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.
Follows strict change management processes ensuring proper approval, testing, and validation of system changes.
Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience.
Associate continuously reviews, adjusts, and grows his/her skills, habits, work ethic, and behaviors to ensure positive peer interactions and a positive and interactive team atmosphere. Associate exhibits constant efforts to improve and maintain healthy and positive interpersonal and team interactions.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction.
Design, configuration and deliverables demonstrate exceptional ability to address complex end user needs. Quality has the confidence of project management. Sets the bar for project team quality work.
Independently manages medium to large scale and complex projects/requests. Collaborates with team members as needed.
Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.
Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.
Leads and coordinates across applications for high impact vendor changes.
May be required to travel to perform duties.
May be required to work additional hours as needed during critical problems.
Assist in preparation and conducting of continuing formal or informal training session for users and co-workers.
Is exceptional at spotting and seizing opportunities. Proactively plans projects and tasks within application.
Performs other duties as assigned.
Requirements:
Education/Skills
Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. xevrcyc Ability to present complex data in meaningful method, i.e., charts, graphs
Ability to adjust to and implement change
Problem Solving skills
Multitasking skills
Work as a team member
Proficient in Microsoft applications including Word, Excel, and PowerPoint
Excellent customer service skills
Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
Strong organizational skills in managing multiple priorities
Experience
5+ years within healthcare, business, or information systems
Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects
Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project.
Regularly serves as mentor or knowledge resource to peers across community
Works in a team setting, sharing information and assisting other junior level team members
Possesses detailed healthcare knowledge and systems expertise
Excellent project management and communication skills, both verbal and written
Licenses, Registrations, or Certifications
Associated certifications on area of focus, preferred
For Epic Analysts:
Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)
Certifications or Proficiencies must stay current by maintaining new version training
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Epic Analyst - HIM
Grand Prairie, TX jobs
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.
Responsibilities:
Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.
Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks.
Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.
Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.
Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts.
Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice.
Adhere to organization standards for system configuration and change control.
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.
Collaborate and develop strong relationships with end user communities, customers and business partners.
Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.
Coordinates code changes with appropriate vendor related to financial and business application issues.
Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.
Share industry best practices from vendors with Operational Leaders.
Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.
Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.
Follows strict change management processes ensuring proper approval, testing, and validation of system changes.
Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership.
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction.
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables.
Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.
Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.
Escalates when SLAs are breached or appropriate vendor action is not occurring.
May be required to travel to perform duties.
May be required to work additional hours as needed during critical problems.
Assist in preparation and conducting of continuing formal or informal training session for users and co-workers.
Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues.
Performs other duties as assigned. xevrcyc
Requirements:
Education/Skills
Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems.
Ability to present complex data in meaningful method, i.e., charts, graphs
Ability to adjust to and implement change
Problem Solving skills
Multitasking skills
Work as a team member
Proficient in Microsoft applications including Word, Excel, and PowerPoint
Excellent customer service skills
Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
Strong organizational skills in managing multiple priorities
Experience
3+ Years of experience
2+ years within healthcare, business, or information systems
Solves moderate incidents without direction
Develops new functionality for requests with little direction
Works in a team setting, sharing information and assisting other junior level team members
Possesses detailed healthcare knowledge and systems expertise
Makes decisions regarding own work on primarily routine cases
Works under minimal supervision, uses independent judgment requiring analysis of variable factors
Collaborates with senior team members to develop approaches and solutions
Mentors and may train team members within own functional or application
Licenses, Registrations, or Certifications
Associated certifications on area of focus, preferred
For Epic Analysts:
Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)
Certifications or Proficiencies must stay current by maintaining new version training
Work Schedule:
TBD
Work Type:
Full Time
Application System Analyst Senior - IM Support Clinical
Euless, TX jobs
Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.
The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.
Responsibilities:
Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.
Independently provides guidance and leadership on quality assurance and testing initiatives. Demonstrates ability to lead team through complex integrated testing processes. Able to manage testing projects as necessary.
Demonstrates an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice.
Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate status reporting.
Leads and evaluates process and requirements analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering on complex projects/requests. Responsible for completing gap analysis, and providing cross application recommendations.
Possesses the skill to develop strong and positive relationships with client management at all levels. Is respected by the client as an expert and end users demonstrate confidence in the individual.
Contributes to strategy discussions by proactively identifying options with associated pros and cons with team members, stakeholders and leaders. Consistently displays superior judgment. Reputation for high-quality decisions.
Adhere to organization standards for system configuration and change control.
Able to understand complex requirements of end users and project goals and propose technical solutions for multifarious design, configuration needs. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration.
Collaborate and develop strong relationships with end user communities, customers and business partners.
Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.
Coordinates code changes with appropriate vendor related to financial and business application issues.
Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.
Share industry best practices from vendors with Operational Leaders.
Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.
Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.
Follows strict change management processes ensuring proper approval, testing, and validation of system changes.
Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience.
Associate continuously reviews, adjusts, and grows his/her skills, habits, work ethic, and behaviors to ensure positive peer interactions and a positive and interactive team atmosphere. Associate exhibits constant efforts to improve and maintain healthy and positive interpersonal and team interactions.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction.
Design, configuration and deliverables demonstrate exceptional ability to address complex end user needs. Quality has the confidence of project management. Sets the bar for project team quality work.
Independently manages medium to large scale and complex projects/requests. Collaborates with team members as needed.
Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.
Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.
Leads and coordinates across applications for high impact vendor changes.
May be required to travel to perform duties.
May be required to work additional hours as needed during critical problems.
Assist in preparation and conducting of continuing formal or informal training session for users and co-workers.
Is exceptional at spotting and seizing opportunities. Proactively plans projects and tasks within application.
Performs other duties as assigned.
Requirements:
Education/Skills
Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. xevrcyc Ability to present complex data in meaningful method, i.e., charts, graphs
Ability to adjust to and implement change
Problem Solving skills
Multitasking skills
Work as a team member
Proficient in Microsoft applications including Word, Excel, and PowerPoint
Excellent customer service skills
Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
Strong organizational skills in managing multiple priorities
Experience
5+ years within healthcare, business, or information systems
Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects
Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project.
Regularly serves as mentor or knowledge resource to peers across community
Works in a team setting, sharing information and assisting other junior level team members
Possesses detailed healthcare knowledge and systems expertise
Excellent project management and communication skills, both verbal and written
Licenses, Registrations, or Certifications
Associated certifications on area of focus, preferred
For Epic Analysts:
Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)
Certifications or Proficiencies must stay current by maintaining new version training
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time
Epic Analyst - ASAP
Dallas, TX jobs
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health.
Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety.
Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.
Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements.
Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups.
Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users.
Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command.
Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality.
Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record.
Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements.
Prioritize, coordinate, and implement updates and requested changes to clinical information systems.
Provides effective customer service by being courteous, polite and friendly at all times.
May be required to work additional hours as needed during critical problems.
Responsible for other duties and special projects as assigned.
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems.
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.
Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues.
Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements.
Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers.
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols.
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.
Must have strong knowledge of clinical information systems, clinical informatics, data management and administration.
Must have advance knowledge of Microsoft Office products.
Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc
Requirements:
Education/Skills
Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred
Experience
Preferred 3-5 years previous clinical information systems experience or equivalent
Licenses, Registrations, or Certifications
Valid Driver's License
Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Epic Analyst - ASAP
Whitehouse, TX jobs
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health.
Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety.
Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.
Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements.
Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups.
Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users.
Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command.
Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality.
Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record.
Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements.
Prioritize, coordinate, and implement updates and requested changes to clinical information systems.
Provides effective customer service by being courteous, polite and friendly at all times.
May be required to work additional hours as needed during critical problems.
Responsible for other duties and special projects as assigned.
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems.
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.
Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues.
Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements.
Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers.
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols.
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.
Must have strong knowledge of clinical information systems, clinical informatics, data management and administration.
Must have advance knowledge of Microsoft Office products.
Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc
Requirements:
Education/Skills
Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred
Experience
Preferred 3-5 years previous clinical information systems experience or equivalent
Licenses, Registrations, or Certifications
Valid Driver's License
Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Epic Analyst - ASAP
Euless, TX jobs
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health.
Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety.
Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.
Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements.
Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups.
Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users.
Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command.
Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality.
Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record.
Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements.
Prioritize, coordinate, and implement updates and requested changes to clinical information systems.
Provides effective customer service by being courteous, polite and friendly at all times.
May be required to work additional hours as needed during critical problems.
Responsible for other duties and special projects as assigned.
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems.
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.
Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues.
Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements.
Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers.
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols.
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.
Must have strong knowledge of clinical information systems, clinical informatics, data management and administration.
Must have advance knowledge of Microsoft Office products.
Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc
Requirements:
Education/Skills
Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred
Experience
Preferred 3-5 years previous clinical information systems experience or equivalent
Licenses, Registrations, or Certifications
Valid Driver's License
Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Epic Analyst - ASAP
Katy, TX jobs
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health.
Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety.
Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.
Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements.
Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups.
Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users.
Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command.
Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality.
Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record.
Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements.
Prioritize, coordinate, and implement updates and requested changes to clinical information systems.
Provides effective customer service by being courteous, polite and friendly at all times.
May be required to work additional hours as needed during critical problems.
Responsible for other duties and special projects as assigned.
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems.
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.
Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues.
Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements.
Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers.
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols.
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.
Must have strong knowledge of clinical information systems, clinical informatics, data management and administration.
Must have advance knowledge of Microsoft Office products.
Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc
Requirements:
Education/Skills
Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred
Experience
Preferred 3-5 years previous clinical information systems experience or equivalent
Licenses, Registrations, or Certifications
Valid Driver's License
Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Flow Cytometry Analyst
Brentwood, TN jobs
**** $4,000 Sign on Bonus (external candidates only) **** Are you an experienced Clinical Lab Professional? Are you looking to embark on a new challenge in your career, or start your career in Clinical Lab Science? If so, Labcorp wants to speak with you about exciting opportunities to join our team as a Flow Cytometry Analyst in Brentwood, TN. In this position you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at Labcorp: “Improving Health, Improving Lives”.
*Work Schedule: Monday - Friday, 9:00 am - 5:30 pm, with rotating Saturdays*
*Benefits: *Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please [click here]( *
*Job Responsibilities*
* Perform routine and complex technical procedures and functions according to departmental Standard Operating Procedures.
* Monitor, operate and troubleshoot equipment, software and applications to ensure proper functionality.
* Demonstrate the ability to make technical decisions regarding testing and problem solving.
* Report accurate and timely test results in order to deliver quality patient care.
* Perform analysis of flow processed specimens, which includes screening and ordering additional testing to flow specimens.
* Review test requisitions and previous analysis to gather pertinent details for analysis.
* Write cases for in-house pathologists to interpret and render a diagnosis for our client and patients.
* Distinguish between normal and abnormal test results.
* Perform and evaluate troubleshooting, document all corrective actions as needed.
* Comply with company policies and procedures.
* Maintain a safe work environment.
*Requirements*
* Bachelor's degree in Chemical or Biological science, Clinical Laboratory Science, Medical Technology or a non-traditional Bachelor's degree that meets local regulatory (CLIA & State) requirements
* Minimum 1 year of clinical laboratory testing experience is required OR a MLS degree
* Minimum 2 years of experience in Flow Cytometry and/or flow cytometry analysis experience preferred
* ASCP or AMT certification is preferred
* Ability to work independently and within a team environment
* Proficient with computers; Familiarity with laboratory information systems is a plus
* High level of attention to detail along with strong communication and organizational skills
* Must be able to pass a standardized color vision screen
* Flexibility to work overtime or other shifts depending on business needs
*If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!*
*Labcorp is proud to be an Equal Opportunity Employer:*
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
*We encourage all to apply*
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our [accessibility site]( or contact us at [Labcorp Accessibility.](mailto:...@LabCorp.com) For more information about how we collect and store your personal data, please see our [Privacy Statement](