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Client Manager jobs at Zelis - 1824 jobs

  • Senior Manager, Client Incident Management

    Zelis 4.5company rating

    Client manager job at Zelis

    At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview The Senior Manager of Client Incident Management is responsible for evolving and scaling the Client Incident (CI) management framework. This role focuses on driving timely resolution of client incidents, analyzing trends, identifying systemic issues, and implementing process improvements that reduce the frequency and severity of disruptions. The manager will lead a small, dedicated team focused on incident governance and problem management, while orchestrating a large cross-functional network of stakeholders who collaborate to resolve incidents and drive long-term solutions. Success in this role will be measured by reducing repeat incidents, lowering incident severity, and improving Mean Time to Resolution (MTTR). What You'll Do Client Incident Process Ownership & Evolution * Own the design and continuous improvement of the Client Incident management process, ensuring scalability and efficiency as the business grows. * Establish governance standards for client incident handling, escalation, and resolution, with measurable improvements in MTTR and SLA compliance. * Provide visibility into client incident trends, risks, and systemic issues to senior leadership, including progress toward reducing incident frequency and severity. Learning & Problem Management * Analyze client incident data to identify recurring issues and underlying patterns, driving measurable reductions in repeat incidents. * Integrate problem management practices to implement permanent fixes and prevent recurrence. * Create feedback loops with product, engineering, and operations teams to address root causes and improve client experience. Process Optimization & Automation * Identify opportunities to streamline workflows and eliminate manual effort through automation and AI-assisted tools. * Develop or refine metrics and dashboards to monitor incident performance, including MTTR, recurrence rates, and severity trends, enabling data-driven decisions. * Ensure processes are designed to scale with business growth and complexity. Leadership & Collaboration * Lead and mentor a small team focused on client incident and problem management, ensuring accountability for incident reduction and resolution KPIs. * Coordinate and influence a large cross-functional team (IT, product, client services, operations) to ensure alignment and effective resolution of incidents. * Champion a culture of continuous improvement and proactive risk mitigation. What You'll Bring * Bachelor's degree in Business Administration, Operations Management, or related field. * 8-12+ years of experience in client incident management, problem management, or process improvement roles. * 3-5+ years of people leadership experience. * Strong analytical and problem-solving skills with experience in trend analysis and root cause identification. * Familiarity with ITIL or similar frameworks for incident and problem management. * Proven ability to design scalable processes and leverage automation tools. * Excellent communication and stakeholder management skills. * Experience with process improvement methodologies (Lean, Six Sigma) highly preferred. Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future. Location and Workplace Flexibility We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. Base Salary Range $105,000.00 - $140,000.00 At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role. Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email ***************************. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.
    $105k-140k yearly Auto-Apply 14d ago
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  • Senior Oncology Account Manager (Sales): Boston (South)

    Nuvalent, Inc.

    Boston, MA jobs

    With deep expertise in chemistry, Nuvalent is working to create selective medicines designed to address the needs of patients with cancer. Nuvalent is an exciting early‑stage company, bringing together experienced scientists and industry veterans with a proven track record in drug discovery, oncology drug development, and company building. This role is field‑based, and candidates should live within a reasonable distance from the primary city and state to effectively cover the assigned territory. The major metro regions for this Northeast territory are Boston, MA / Providence, RI / New Haven, CT. Responsibilities Achieve the assigned sales objective for the territory. Attain the designated goals for calls on appropriate healthcare professionals to communicate balanced, accurate, and complete information on Nuvalent's FDA‑approved products. Develop and implement a territory business plan to meet customer needs and achieve goals. Navigate complex external customer organizational structures and align with cross‑functional commercial partners to drive results. Demonstrate adherence to administrative requirements-including budget management, expense reports, CRM call reporting, and synchronization-within timelines and company guidelines. Strategically promote and expand the use of assigned products by applying deep understanding of HCP needs. Operate the territory within the assigned expense budget and demonstrate fiscal responsibility. Comply with all federal, state, and local laws, regulations, and guidelines-including PhRMA Code on Interactions with Healthcare Professionals-and Nuvalent standards and policies. Complete ongoing training and product updates to maintain product knowledge and selling skills. Communicate proactively with marketing and sales management to identify and resolve issues and opportunities. Take full accountability for territory outcomes and demonstrate a strong business owner mentality. Partner seamlessly with Market Access, Medical Affairs, Precision Engagement Managers, and Commercial leadership to deliver integrated customer support. Utilize competitive intelligence to inform strategy and adapt to market trends. Build deep, trust‑based relationships with oncologists, infusion centers, nurses, pharmacists, and other decision makers. Analyze market data, prioritize accounts, and execute strategic call planning to maximize impact and coverage. Effectively communicate clinical and economic value propositions tailored to the oncology market. Confidently engage in scientific discussions with HCPs, navigating trial data, MOAs, and real‑world evidence. Operate within promotional regulations while driving results. Understand access, reimbursement, specialty pharmacy distribution, and practice economics to address customer and patient barriers. Use CRM, analytics, and market insights to adapt strategy and demonstrate ROI. Consistently meet or exceed sales goals while balancing short‑term results with long‑term relationship building. Thrive in a high‑change, high‑stakes oncology environment; adjust rapidly to new clinical data, competitive shifts, or access hurdles. Develop innovative solutions for customer challenges (e.g., access barriers, clinical adoption hesitations). Coaches peers, shares best practices, and contributes to a high‑performance team culture. Earn trust through ethical decision‑making, transparency, and consistency with company values. Qualifications Undergraduate degree in business, marketing, healthcare, life science, or related concentration. 9+ years of successful pharmaceutical/biotech sales experience, with 3+ years in oncology/hematology and/or rare disease markets, preferably with oral therapeutic selling experience. Excellent written and oral communication skills. Strong computer skills, notably MS Word, MS Excel, and MS PowerPoint. Periodic overnight travel required to manage large territories. Occasional evenings and weekend work may be needed for conferences. Benefits Nuvalent offers a comprehensive benefit package, including medical, dental, and vision insurance, a 401(k) retirement savings plan, generous paid time off (including summer and winter company shutdowns), and more. Annual Salary Range $195,000 - $220,000 USD Nuvalent provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law. #J-18808-Ljbffr
    $195k-220k yearly 5d ago
  • Territory Manager (PAIN) (Fort Worth TX)

    Bausch Health Companies Inc. 4.7company rating

    Fort Worth, TX jobs

    Join our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates it-where your skills and values drive our collective progress and impact. The Specialty Territory Manager is responsible for the sale of the organization's product(s) in a specified region or major geographical area. Essential responsibilities and duties may include, but are not limited to, the following: Demonstrate selling skills and pull-thru execution through strategically and tactically allocating resources to drives results Develop effective customer relationships, and leverage those relationships to drive results Demonstrate baseline knowledge and understanding of business analytics including customer data, resources, and tools Demonstrate the ability to build account and territory plans Able to utilize available data to target and access most valuable accounts Demonstrate expertise across the product portfolio, therapeutic areas, and managed care Effectively manage territory by routinely analyzing data to target high prescribing HCPs Develop and deliver effective sales presentations on the organization's products to target HCPs Meet or exceed established call average and sales performance expectations Demonstrate market and industry knowledge relative to product portfolio and competitor products Understand and utilize clinical and disease state knowledge and the impact on patients and providers Complete all administrative tasks in a timely manner Attend various sales training classes, sales meetings, and national/regional conferences Qualifications: Bachelor's degree required Minimum 2 years GI specialty pharmaceutical sales experienced preferred with a demonstrated track record of success Resides in or within close proximity to assigned geography required Must have a valid driver's license with a good driving history to drive a company vehicle. Overnight travel maybe required for this role Requires strong business acumen, teamwork, collaboration, accountability, tenacity, and communication skills Driving in a geographically large territory for long periods of time each day. Lifting sample boxes (up to 25 pounds) is required for this role. If you are unable to lift 25 pounds, reasonable accommodations can be provided. Requires strong business acumen, teamwork, collaboration, accountability, tenacity, and communication skills Performing other job-related duties and responsibilities as may be assigned from time to time The range of starting base pay for this role is 105K-145K. Actual starting pay will be based on a wide range of factors including, but not limited to, relevant skills, experience, qualifications, education and location. In addition to base pay, this position is eligible for participation in either (i) our annual bonus program or (ii) a sales incentive plan. Benefits package includes comprehensive Medical (includes Prescription Drug), Dental, Vision, Flexible Spending Accounts, 401(k) with matching company contribution, 3-weeks paid time off plus paid sick time, stock purchase plan, tuition reimbursement, parental leave, short- and long-term disability, life insurance, accidental death & dismemberment insurance, 12 paid holidays (including floating holidays), employee referral bonuses and employee discounts. #LI-remote We are an Equal Opportunity Employer. EOE Disability/Veteran. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.
    $84k-105k yearly est. 4d ago
  • CVI Territory Sales Manager - New England

    Boston Scientific Gruppe 4.7company rating

    Boston, MA jobs

    Work mode: Field Based Territory: United States Additional Location(s): US-MA-Boston; US-CT-Danbury/Bridgeport; US-CT-Hartford; US-CT-New Haven; US-CT-Southeast/New London; US-CT-Stamford; US-RI-Providence Diversity - Innovation - Caring - Global Collaboration - Winning Spirit- High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions. About the role As a Chronic Venous Insufficiency (CVI) Consultant within Boston Scientific's Peripheral Interventions (PI) franchise, you will play a critical role in transforming patient lives through innovative, clinically effective technologies. This role is ideal for a results-driven sales professional with strong clinical aptitude who thrives in a collaborative, high-performance team environment. You will be responsible for developing new accounts and expanding usage within existing accounts to meet defined revenue targets. Your expertise will support physicians and clinical teams in treating Chronic Venous Insufficiency, while you contribute to business growth and the broader strategic goals of the organization. At Boston Scientific, we are committed to advancing science for life. Our robust pipeline and continued investment in interventional therapies reflect our dedication to solving healthcare's toughest challenges and driving outcomes that matter for patients around the world. Your responsibilities will include Selling products by scheduling and executing sales calls to current and potential customers to achieve monthly, quarterly, and annual revenue and unit growth objectives Developing and implementing territory-specific sales strategies by evaluating product needs, competition, and pricing within each account Creating actionable plans (weekly, monthly, quarterly) based on sales reports and account analysis to meet or exceed sales goals Conducting in-depth discovery with physicians and hospital personnel to assess needs and match Boston Scientific products accordingly Observing clinical procedures to gain insight into the workflow, preferences, and product usage patterns of each physician and care team Collaborating with internal stakeholders to establish pricing strategies aligned with both customer needs and company guidelines Addressing customer inquiries and product issues by offering thoughtful, timely solutions and engaging relevant internal teams as needed Building relationships across hospital departments to broaden account engagement and influence purchasing decisions Managing clinical support throughout cases and across territories to ensure successful outcomes and satisfaction Educating customers on the clinical value and proper use of Boston Scientific products through presentations, demonstrations, and tailored education programs Required qualifications Minimum of 5 years' experience in sales or an equivalent combination of education and relevant clinical experience Bachelor's degree preferred; will consider candidates with relevant associate degrees, technical certifications, or clinical credentials in combination with strong industry experience Minimum of 2 years' previous experience in medical device sales Preferred qualifications Strong clinical, analytical, and selling skills Demonstrated ability to manage a large number of accounts Effective problem-solving skills and a collaborative mindset, with openness to coaching and direction from teammates to support success in selling the venous and arterial portfolio Requisition ID: 616336 The anticipated annualized base amount or range for this full time position will be $70,000 to $80,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at *************************** Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs. For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability. At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer. Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination. Please be advised that certain U.S. based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination. Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law. Job Segment Medical Device, Compliance, Manager, Healthcare, Legal, Management #J-18808-Ljbffr
    $70k-80k yearly 6d ago
  • Account Manager

    Brightview 4.5company rating

    Walpole, MA jobs

    **The Best Teams are Created and Maintained Here.** + The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations. **Duties and** **Responsibilities:** + Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio + Develop accurate estimates and takeoffs for both new and existing clients as needed + Deliver timely bid proposals and designs for enhancement projects. + Generate referrals from existing client base and communicate leads to Business Developer + Build and maintain strong long-term relations with clients, focusing on all pertinent points of contact + Conduct regular site walkthroughs with clients to ensure quality and service expectations are met + Lead and facilitate the resolution of client concerns or issues + Ensure timely account renewals within the assigned client portfolio + Proactively assess and address site enhancement needs during visits + Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations + Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met + Support hiring, training, and coaching of field crews for the assigned portfolio + Promote and enforce safety policies and procedures + Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services + Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings + Maintain proper account documentation and notes in the CRM system + Monitor and maintain satisfactory accounts receivable levels + Coordinate with the Branch Administrator to keep client records and contact information current + Perform additional duties as assigned by the Branch Manager **Education and** **Experience:** + Associate's or Bachelor's degree in a business-related field, or equivalent experience in a customer-focused service industry + Minimum 3 years of experience in customer service, management, and leadership, preferably in the landscaping industry or local marketplace. + Strong written and verbal communication skills. + Demonstrated leadership and coaching abilities + Ability to foster collaboration and teamwork **Physical** **Demands/Requirements:** + Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools + Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time + Customarily and regularly spends more than half of the time working away from BrightView's places of business, walking job sites, selling and obtaining orders or contracts for BrightView's services + Ability to travel by car, train, and plane + Position needs to be able to traverse uneven grounds and walk on job sites with clients and the branch team for periods of time up to 4 hours **Work** **Environment:** + Works both indoors and outdoors; attends branch stretch and flex 3-4 days per week + Field-based position, a combination of office and customer-facing **_BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._** **_This job description is subject to change at any time_** **Compensation Pay Range:** $70,000.00 to $90,000.00 **_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_** _._ _It's Not Just a Team. It's One BrightView._
    $70k-90k yearly 6d ago
  • Regional Sales Manager, Green HPLC Solutions (Remote)

    Axcend Corp 4.1company rating

    San Francisco, CA jobs

    An innovative technology company is seeking a Regional Sales Manager to drive sales growth for its Life Science solutions. The position is remote but ideally located in San Francisco or Boston. Candidates should have a relevant degree and at least 3 years of experience in life science sales. Responsibilities include developing sales strategies, networking with clients, and achieving sales goals. The company offers a competitive salary and benefits, along with a dynamic work culture focused on integrity and diversity. #J-18808-Ljbffr
    $84k-134k yearly est. 2d ago
  • Account Manager

    Brightview 4.5company rating

    Savannah, GA jobs

    **The Best Teams are Created and Maintained Here.** + The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations. **Duties and** **Responsibilities:** + Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio + Develop accurate estimates and takeoffs for both new and existing clients as needed + Deliver timely bid proposals and designs for enhancement projects. + Generate referrals from existing client base and communicate leads to Business Developer + Build and maintain strong long-term relations with clients, focusing on all pertinent points of contact + Conduct regular site walkthroughs with clients to ensure quality and service expectations are met + Lead and facilitate the resolution of client concerns or issues + Ensure timely account renewals within the assigned client portfolio + Proactively assess and address site enhancement needs during visits + Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations + Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met + Support hiring, training, and coaching of field crews for the assigned portfolio + Promote and enforce safety policies and procedures + Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services + Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings + Maintain proper account documentation and notes in the CRM system + Monitor and maintain satisfactory accounts receivable levels + Coordinate with the Branch Administrator to keep client records and contact information current + Perform additional duties as assigned by the Branch Manager **Education and** **Experience:** + Associate's or Bachelor's degree in a business-related field, or equivalent experience in a customer-focused service industry + Minimum 3 years of experience in customer service, management, and leadership, preferably in the landscaping industry or local marketplace. + Strong written and verbal communication skills. + Demonstrated leadership and coaching abilities + Ability to foster collaboration and teamwork **Physical** **Demands/Requirements:** + Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools + Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time + Customarily and regularly spends more than half of the time working away from BrightView's places of business, walking job sites, selling and obtaining orders or contracts for BrightView's services + Ability to travel by car, train, and plane + Position needs to be able to traverse uneven grounds and walk on job sites with clients and the branch team for periods of time up to 4 hours **Work** **Environment:** + Works both indoors and outdoors; attends branch stretch and flex 3-4 days per week + Field-based position, a combination of office and customer-facing **_BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._** **_This job description is subject to change at any time_** **_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_** _._ _It's Not Just a Team. It's One BrightView._
    $40k-58k yearly est. 5d ago
  • Account Manager

    Brightview 4.5company rating

    Homestead, FL jobs

    **The Best Teams are Created and Maintained Here.** + The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations. **Duties and** **Responsibilities:** + Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio + Develop accurate estimates and takeoffs for both new and existing clients as needed + Deliver timely bid proposals and designs for enhancement projects. + Generate referrals from existing client base and communicate leads to Business Developer + Build and maintain strong long-term relations with clients, focusing on all pertinent points of contact + Conduct regular site walkthroughs with clients to ensure quality and service expectations are met + Lead and facilitate the resolution of client concerns or issues + Ensure timely account renewals within the assigned client portfolio + Proactively assess and address site enhancement needs during visits + Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations + Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met + Support hiring, training, and coaching of field crews for the assigned portfolio + Promote and enforce safety policies and procedures + Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services + Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings + Maintain proper account documentation and notes in the CRM system + Monitor and maintain satisfactory accounts receivable levels + Coordinate with the Branch Administrator to keep client records and contact information current + Perform additional duties as assigned by the Branch Manager **Education and** **Experience:** + Associate's or Bachelor's degree in a business-related field, or equivalent experience in a customer-focused service industry + Minimum 3 years of experience in customer service, management, and leadership, preferably in the landscaping industry or local marketplace. + Strong written and verbal communication skills. + Demonstrated leadership and coaching abilities + Ability to foster collaboration and teamwork **Physical** **Demands/Requirements:** + Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools + Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time + Customarily and regularly spends more than half of the time working away from BrightView's places of business, walking job sites, selling and obtaining orders or contracts for BrightView's services + Ability to travel by car, train, and plane + Position needs to be able to traverse uneven grounds and walk on job sites with clients and the branch team for periods of time up to 4 hours **Work** **Environment:** + Works both indoors and outdoors; attends branch stretch and flex 3-4 days per week + Field-based position, a combination of office and customer-facing **_BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._** **_This job description is subject to change at any time_** **_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_** _._ _It's Not Just a Team. It's One BrightView._
    $38k-55k yearly est. 5d ago
  • Lead Client Experience Manager

    Phreesia 4.2company rating

    Remote

    We are seeking a digital media leader with strong communication and problem-solving skills to join us as a Lead Client Experience Manager on our Network Solutions team (Learn more about Network Solutions at *************************************** In this client-facing role, you will work with digital advertising agency buyers and Life Science companies to demonstrate the value that Phreesia could provide to their brands. You will lead a team and work cross-functionally to deliver successful, effective, targeted patient engagement and/or HCP digital campaigns. We are the perfect next step in your career if you are working in the pharmaceutical agency/media world and are ready to advance your career in new directions. This is a work-from-home position with the expectation that you live within the New York City/commutable area to meet internally or with clients on a weekly basis. What You'll Do: Generate new business with media buying agencies/AORs/Life Science companies for appropriate brands that have patient and/or HCP-facing strategic imperatives Cultivate thoughtful relationships to provide engagement solutions/media solutions to align with our clients' marketing strategies Navigate with a great deal of independence to negotiate and increate opportunities to hit sales goals Prepare/present capabilities presentations and product demonstrations Lead strategic initiatives internally and externally that will help drive innovation and contribute to corporate goals Develop strategic and creative account plans for managing agencies/ Life Science companies and their respective brand opportunities Lead and manage a high performing team of ~4 Client Experience Managers/Associates as you contribute to team goals What You'll Bring: Bachelors Degree and 8+ years of account or client facing experience in digital sales, media or creative agencies, healthcare publishing, or digital advertising Healthcare experience required; Point of Care, Out of Home, Programmatic, Pharmaceutical (DTC and/or HCP) and/or OTC experience highly valued Expertise with digital media vernacular and measurement Proven people management and leadership experience Enthusiasm to connect with clients within the NYC area as well as occasional travel to clients outside of the NYC area Expertise to create client presentations that impress and lead to securing new business Total Cash Compensation for U.S.-based employees ranges from $230,000-$270,000, inclusive of base salary and variable incentive, and is dependent on qualifications. In addition, Phreesia offers a a highly competitive and comprehensive Total Rewards package. Who We Are: At Phreesia, we're looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We're committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care. Phreesia cares about our employees by providing a diverse and dynamic work environment. We're a five-time winner of Modern Healthcare Magazine's Best Places to Work in Healthcare award and we've been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit! Top-rated Employee Benefits: 100% Remote work + home office expense reimbursements Competitive compensation Flexible PTO + 8 company holidays Monthly reimbursement for cell phone + internet + wellness 100% Paid 12-week parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada Variety of insurance coverage for people (and pets!) Continuing education and professional certification reimbursement Opportunity to join an Employee Resource Group. Learn more here: *********************************** We strive to provide a diverse and inclusive environment and are an equal opportunity employer.
    $90k-121k yearly est. Auto-Apply 39d ago
  • Client Success Executive, Enterprise

    Health Advocate West 4.5company rating

    Remote

    Why is Health Advocate a great place to work? For starters, Health Advocate employees enjoy helping people every single day. Employees are given the training they need to do their jobs well, and they work with supervisors and staff who are supportive and friendly. Employees have room to grow, and many of Health Advocate's supervisors are promoted from within the company. Join our award winning team! 2025: Stevie Awards for Sales & Customer Service: Customer Service Department of the Year - Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner 2024: Excellence in Customer Service Awards: Organization of the Year (Small) Stevie Awards for Sales & Customer Service: Customer Service Department of the Year - Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner Best in Biz Awards: Most Customer-Friendly Company of the Year - Medium and large category (Silver) As part of Teleperformance in the US, we were also named #95 in the 2024 ‘Fortune 100 Best Companies to Work For ' in the USA by Great Places to Work (GPTW ) Client Success Executive Drive Retention. Elevate Value. Expand Impact. At Health Advocate, Client Success is not a support function-it's a growth engine. We're seeking a Client Success Executive who knows how to retain, expand, and deepen enterprise client relationships by ensuring our clients clearly see, feel, and realize the value of our services. This role is for a strategic relationship leader who understands that retention is built through trust, clarity, proactive insight, and measurable outcomes. Reporting to the Vice President of Client Success, you'll own a portfolio of high-value enterprise clients and play a critical role in reducing churn, strengthening partnerships, and driving organic revenue growth. If you're energized by complex clients, value storytelling, and turning insight into action-we want to meet you. Your Mission: What Success Looks Like Your primary accountability is to drive industry-leading, profitable growth from existing clients by building trusted relationships that translate into long-term retention and expansion. You will manage a portfolio of enterprise clients with elevated expectations, requiring a service-first, value-led, commercially minded approach. Success in this role includes consistently achieving: 🔹 Client Retention Retain clients across all service lines, population served, and margine. Strive for 100% retention Proactively identify and mitigate churn risk through early indicators and client insight 🔹 Client Revenue Growth Grow organic revenue by expanding client adoption of well-matched products and services Translate client needs and outcomes into compelling growth opportunities 🔹 Client Satisfaction & Value Realization Ensure clients achieve measurable value through utilization, engagement, and improved health outcomes Reinforce the impact of Health Advocate programs through clear communication and executive-level insight What You'll Do: Your Roadmap to Impact Revenue Retention & Growth Own retention and growth targets for your client portfolio Implement proactive retention strategies that address dissatisfaction, value gaps, utilization challenges, and service quality issues before they escalate Identify and activate new revenue opportunities aligned to client needs Strategic Client Relationships Develop trusted, referenceable relationships across client stakeholder groups Communicate the value and outcomes of Health Advocate services with confidence and clarity Position Health Advocate as a long-term strategic partner-not just a vendor Value Storytelling & Ideation Use regular client dialogue to uncover opportunities for new offerings, enhancements, and innovations Establish feedback loops with clients and collaborate with Product and Client Success leadership to evolve our offerings Ensure value is visible, measurable, and continuously reinforced Cross-Functional Leadership Ensure seamless hand-offs from Business Development to Client Success Partner closely with Operations and Centers of Excellence to deliver a cohesive client experience Advocate internally for client needs while balancing business priorities Performance Measurement & Optimization Meet expectations for regular client engagement, including executive-level and in-person meetings Track and act on KPIs and leading indicators that predict client health and churn risk Who You Are: The Leader We're Looking For You're a relationship-driven growth professional who understands that retention is built-not assumed. You bring: 5+ years of experience in account management, client success, sales, or related roles (enterprise experience preferred) A proven track record of retaining and growing existing client revenue Strong fluency in data, analytics, and value measurement Confidence using sales enablement tools and performance insights Exceptional communication skills-from executive storytelling to problem-solving conversations The ability to collaborate across functions and influence without authority A proactive, ownership-driven mindset with strong analytical and problem-solving skills Comfort with public speaking and executive-level presentations Preferred Experience Background in the health benefits or healthcare services industry (consulting, brokerage, payers, or providers) Mental and Physical Requirements This position is remote (work from home) by design; however, regular travel is required, including: a) travel to Health Advocate Headquarters in Blue Bell, PA to meet with clients, team members, and executive leadership; and b) travel to client and partner locations across the United States. Essential physical functions of this role include speaking, typing, leading and participating in online virtual meetings, and regularly conducting phone calls and individual meetings. Essential mental functions of this position include sustained focused concentration, managing multiple concurrent initiatives, and demonstrating persistence and endurance in a fast-paced, performance-driven environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Please contact your local Employee Relations representative to request a review of any such accommodations. Compensation & Benefits Base salary: $80,000-$100,000 Total compensation at quota: $140,000-$200,000 Comprehensive benefits package including: Medical, dental, and vision coverage 401(k) with company match Tuition assistance Paid time off and paid holidays Access to Health Advocate programs, including EAP and wellness resources Full work equipment, tools, and training provided Why Health Advocate? Because here, Client Success matters. You'll join a nimble, innovative organization where your voice shapes outcomes, your insight drives growth, and your leadership directly impacts retention and client loyalty. We invest in your development, support your ambition, and empower you to do meaningful work that improves lives. Ready to Make an Impact? If you're ready to own client outcomes, reduce churn through value leadership, and grow enterprise relationships with purpose-we'd love to hear from you. Apply today and help redefine what Client Success means at Health Advocate. Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of all responsibilities, skills, or qualifications associated with the role. Physical Requirements: This position is primarily sedentary, requiring prolonged sitting while performing administrative tasks. The role involves extensive use of a computer for typing, mouse navigation, and reading information on a screen for extended periods. Frequent phone use is required for communication with team members, clients, or external parties. Essential physical functions include fingering, grasping, pulling hand-over-hand, and repetitive motions necessary for navigating software, entering data, and interacting with electronic documents. Mental and Cognitive Requirements: The role requires strong concentration, attention to detail, and the ability to complete tasks accurately. Critical thinking and problem-solving skills are essential to address issues that may arise in day-to-day duties. Effective verbal and written communication skills are needed for responding to inquiries and collaborating with others. Work Environment: This position is fully remote and requires a home office environment with appropriate lighting, a computer, and phone access. The workspace should be free from distractions to ensure effective focus and productivity during work hours. Company Overview Health Advocate is the nation's leading provider of health advocacy, navigation, well-being and integrated benefits programs. For 20 years, Health Advocate has provided expert support to help our members navigate the complexities of healthcare and achieve the best possible health and well-being. Our solutions leverage a unique combination of best-in-class, personalized support with powerful predictive data analytics and a proprietary technology platform to address nearly every clinical, administrative, wellness or behavioral health need. Whether facing common issues or an unprecedented challenge like COVID-19, our team of highly trained, compassionate experts work together to go above and beyond expectations, making healthcare easier for our members and ensuring they get the care they need. Learn more Health Advocate https://www.healthadvocate.com/site/ Facebook https://www.facebook.com/healthadvocateinc/ Video https://vimeo.com/386733264/eb447da080 Awards: 2025: Stevie Awards for Sales & Customer Service: Customer Service Department of the Year - Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner 2024: Excellence in Customer Service Awards: Organization of the Year (Small) Stevie Awards for Sales & Customer Service: Customer Service Department of the Year - Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner Best in Biz Awards: Most Customer-Friendly Company of the Year - Medium and large category (Silver) 2023: National Customer Service Association All-Stars Award: Service Organization of the Year. Stevie Awards for Sales & Customer Service: Customer Service Department of the Year - Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner 2022: Stevie Awards for Sales & Customer Service: Customer Service Department of the Year - Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner Excellence in Customer Service Awards: Organization of the Year (Small) Best in Biz Awards: Most Customer-Friendly Company of the Year - Medium and large category (Silver) 2021: Stevie Awards for Sales & Customer Service: Customer Service Department of the Year - Healthcare, Pharmaceuticals, and Related Industries, Silver Winner Stevie Awards for Sales & Customer Service: Most Valuable Response by a Customer Service Team (COVID-19). Bronze Winner Best in Biz Awards: Most Customer-Friendly Company of the Year - Medium and large category (Silver) 2020: National Customer Service Association All-Stars Award: Organizations of 100 or Greater, Runner-Up Communicator Award of Distinction: October 2019 Broker News MarCom Awards: Gold, COVID Staycation Ideas brochure MarCom Awards: Platinum, 2021 Well-being Calendar Best in Biz Awards: Most Customer-Friendly Company of the Year - Medium category (Silver) VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans. PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-I.35(c)
    $140k-200k yearly Auto-Apply 5d ago
  • National CT Imaging Client Executive

    Philips Healthcare 4.7company rating

    Remote

    Job TitleNational CT Imaging Client ExecutiveJob Description National CT Imaging Client Executive (National) As a National Imaging Client Executive, you will be leading the sales and business development activities with selected Strategic Accounts for all of Philips Imaging products. You will be working strategically at the C-Level and working cross-functionally with the internal Philips sales and service teams, manage contracts and relationships with selected Strategic Accounts in the Market incl. working strategically at C-Level and levering the cross-functional organization in Philips. Your role: Drive the development and execution of our strategy for Philips Imaging in collaboration with the National Strategic Accounts Sales Leader and Modality Business Leaders (MR, CT, DXR) to grow our share in National DICs and/or specialty segment accounts with a national footprint, through product differentiation, innovative business models, and trusted consultative customer relationships. Establish and own long-term C-Suite relationships based on mutual value creation: co-develop solutions based on customer needs by influencing, negotiating and executing contracts for the joint benefit of Philips and the customer. Leverage the Business and Partnership relationship to retain and build toward a full Philips Solution that fully incorporates our Imaging product portfolios, accessories, and associated Philips solutions (e.g. Ultrasound, Enterprise Informatics, etc.). Identify a strong funnel of growth potential by analyzing contract status, standardization plan, evaluating current contracts, products, needs, care gaps, install base, growth objectives and expansion strategies to leverage into deal strategies. You're the right fit if: Minimum 8+ years of field sales experience. Medical Capital Sales Experience required with a proven track record of developing and maintaining C level relationships. Diagnostic Imaging Industry Experience Required with deep product knowledge and expertise within imaging (CT/MR/DXR/Ultrasound and Services). Experience selling into accounts that are characterized by a complex sales cycle with multiple decision makers with demonstrated success in effectively navigating the C-Suite to develop long-term partnerships required Bachelor's degree or 5+ years and a Master's degree; or equivalent work experience. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position. Strong Business Acumen and organizational skills. Excellent verbal, presentation, and written communication skills. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. Must be willing to travel including overnights. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $213,500 to $252,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance. Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. #LI-PH1 #LI-Field This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
    $213.5k-252k yearly Auto-Apply 44d ago
  • Client Advocate Executive

    Healthcare Services 4.1company rating

    Remote

    Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Client Advocate Executive 3M Health Care is now Solventum. At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You Will Make in this Role As a Client Advocate Executive, you will serve as a trusted advisor and strategic partner to some of the most innovative healthcare organizations globally. This role is designed to influence client success at the highest levels, drive measurable business outcomes, and strengthen Solventum's position as a leader in Health Information Systems. The CAE will be expected to cultivate executive-level relationships, drive top quartile client performance, proactively removing barriers inhibiting success and looking for growth opportunities within the organization. The ideal candidate will have hospital/healthcare system workflow and analytics knowledge, a working knowledge of the Health Information Systems product portfolio and the ability to function as an advocate for both the client/partner and HIS through their relationships. Driving best practice performance to assist organizations, achieving top quartile performance, effective revenue cycle processes and clinical efficiencies and outcomes Working with a highly experienced team to drive customer retention/renewals of the Solventum HIS portfolio Nurture and build relationships with CXO, VP and Department Managers to maximize value across the regional market segment. Advise clients on business process and customer workflow improvement that takes place in this changing market segment. Drive cross-functional focus on Customer Outcomes, Value, and Experiences As a Client Advocate Executive, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Client Care & Advocacy - Cultivate executive-level relationships, positioning Solventum as a strategic partner and thought leader. Leverage performance insights to guide client decisions and shape long-term partnership strategies. Coordinate with internal Health Information Systems departments to raise client issues and concerns. Engage with technical teams for any integration needs. Champion continuous improvement through Voice of Customer (VOC) programs, innovation initiatives and process improvements. Serve as the client's advocate within Solventum, articulating partnership value and influencing internal priorities. Elevate client visibility through strategic recognition programs and reference opportunities. Retention and Revenue - responsible for continued partnership and success with Health Information Systems on existing products/services and for recognizing additional business needs/sales opportunities with the client. Be in alignment with sales team as new needs arise. Monitor for emerging risks and escalate to implementation, support, and development functions when warranted. Identify potential products/solutions at risk and escalate to business leaders Identify growth opportunities and collaborate with sales teams to advance strategic initiatives. Drive strategies that protect and expand revenue by aligning client needs with Solventum's solution roadmap. Value Realization- Lead ROI analysis and performance reviews to demonstrate solution impact and inform executive decision-making. Driving in-depth analysis of client performance metrics to inform strategic decisions, with emphasis on product outcomes (top quartile performance) and financial impact. Develop and execute action plans that align client objectives with measurable outcomes. Strategic Execution - Ensure consistent, high-level engagement across executive client leadership to reinforce partnership value. Serve as the Client Advocate for activities across HIS with assigned organization partner. Engage HIS business leaders where appropriate to coordinate activities across multiple HIS departments, engage subject matter experts (SMEs) for respective projects. For providers, conduct current-state workflow and configuration review with client implementing Solventum best practice workflows. Engage in feedback sessions to refine and improve content and workflow, implementation best practice, outstanding decisions that impact client Engages with client to understand their technical environment and any changes that will require Solventum engagement. Strategy and Planning - understanding the client/partners' short and long-term strategy with the goal to further integrate HIS Solutions. Developing consistent ongoing onsite presence. Partner with clients to co-create strategic roadmaps that integrate HIS solutions into their long-term vision. Updates plan as decisions are made internally and externally. Understands strategy, organizational structure, technical architecture changes and the impacts/opportunities for HIS. Ensures client/partner is fully aware of HIS solution roadmaps and assists in planning for both changes in current portfolio workflows and portfolio evolution to solve client problems. Market trends and organizational shifts to identify opportunities for deeper solution alignment. Leadership and Coordination - Responsible for leading the team to ensure account satisfaction and ongoing client engagement. Set the agenda for advocacy engagements, driving conversations that shape client strategy. Lead client meetings and coordinate follow-up on all requested items. Position Solventum as an industry leader by sharing insights, thought leadership, and best practices. Foster innovation that enhances client experience and strengthens competitive advantage. Performance and Analytics Define and track KPIs that measure adoption, satisfaction, and value realization. Deliver executive-level reporting and insights that inform strategic decisions and reinforce partnership impact. Champion participation in industry benchmarks (e.g., KLAS) to validate performance and drive continuous improvement. Responsible for ensuring that baseline data has been secured on clients assigned prior to go live of product/service. Regular analysis of clients analytics and performance data and delivering ROI/Performance reports to the client on a scheduled basis. Actively stay up to date with knowledge of industry changes and product changes. Participate in relevant corporate programs/initiatives, complies with professional and quality standards, complies with corporate policies and procedures, and acts in a manner consistent with Solventum's values and ethical standards. Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelor's degree or higher from an accredited institution AND seven (7) years of experience as a RHIA, RHIT, CCS, CDI specialist, RN, Sales Executive, CIC, CCDS, or coding certification, OR Associate degree AND at least eleven (11) years of experience as a RHIA, RHIT, CCS, CDI specialist, RN, Sales Executive, CIC, CCDS, or coding certification. Additional qualifications that could help you succeed even further in this role include: Strong understanding of Coding and Clinical Documentation Integrity and the workflow associated with an organization's complete Revenue Cycle Knowledgeable in Electronic Medical Record (EMR) workflows, systems, implementation, and medical professional training Demonstrated ability to successfully manage and maintain client relationships at multiple levels to include C-Suite. Experience consulting with clients in health information systems. Demonstrated knowledge of assigned solutions, services, and products with a high emphasis on ROI metrics: including CMI and other financial metrics Demonstrated industry knowledge. Proficient computer skills Excellent communication skills written and verbal. Ability to find creative solutions and manage difficult situations with diplomacy. Must have strong business acumen, strategic thinking, presentation skills, training skills, and be creative and innovative. The successful candidate will exhibit strong teamwork and collaboration both with the subject matter expert teams, sales executives and across departments/divisions, interpersonal skills, professionalism, sound judgment, dependability, and a strong work ethic. Travel: Occasional travel may be required up to 50-60% Domestic; international travel upon request Relocation Assistance: is not authorized. Location: Remote Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Onboarding Requirement: To improve the onboarding experience, you will have an opportunity to meet with your manager and other new employees as part of the Solventum new employee orientation. As a result, new employees hired for this position will be required to travel to a designated company location for on-site onboarding during their initial days of employment. Travel arrangements and related expenses will be coordinated and paid for by the company in accordance with its travel policy. Applies to new hires with a start date of October 1st 2025 or later.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here. Before submitting your application you will be asked to confirm your agreement with the terms.
    $98k-192k yearly est. Auto-Apply 15d ago
  • Executive, Strategic Clients (NC/SC)

    GE Healthcare 4.8company rating

    Remote

    SummaryAs the Account Executive, Strategic Clients, you will own and drive the sales strategy for the GE HealthCare portfolio, which includes key strategic accounts. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description Responsibilities: Cultivate and maintain strong relationships with healthcare stakeholders within hospitals and other assigned accounts to identify qualified leads, grow market share and increase revenue, and reduce customer attrition. Deliver on quarterly & annual orders and revenue sales targets; maximize profit margin on equipment and service contract sales. Leverage knowledge of customers' strategic goals, market position, and budget to develop offerings that deliver greater value to the customer, driving funnel growth for the region. Demonstrate expertise in customers' installed base and develop technology & capital plans that map with their annual budget process. Lead the account community team and orchestrate deals and long-term plans that align with a mutually beneficial strategy that contributes to increased market share, revenue, and profitability. Reduce cycle time by leveraging Salesforce.com (CRM tool) to track customer and account activity, to map visibility and drive market share, and to prioritize sales funnel. Qualifications: Bachelor's degree and a minimum of 5+ years of experience in any combination of medical sales, healthcare marketing, clinical/technical expertise, clinical technology leadership in or hospital administration in imaging OR 8+ years of experience in any combination of medical sales Demonstrated experience presenting complex information both verbally and written to decision makers at the C-Suite Level Must live in the territory and be willing to travel within the territory (NC or SC) #LI-TM2 #LI-Hybrid We will not sponsor individuals for employment visas, now or in the future, for this job opening. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes
    $114k-158k yearly est. Auto-Apply 9d ago
  • Partner/Client Relationship Manager, Network Strategy & Operations (Remote)

    Blink Health 3.4company rating

    Remote

    Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! The Opportunity: We are actively seeking a dedicated Partner/Client Relationship Manager with a focus on strategic account management and experience working with pharmacies. In this pivotal role, you will be responsible for managing relationships with our pharmacy network, emphasizing proactive account management, supply chain optimization, and adherence to service level agreements (SLAs). You will be responsible for: Supply Chain Optimization: Collaborate closely with suppliers to identify and proactively mitigate potential issues in the supply chain. This includes addressing inventory disruptions, pricing concerns, and routing challenges. Point of Contact (POC): Serve as a point of contact for day-to-day matters, including direct purchase agreements, order-related inquiries, and regular business reviews (WBRs/MBRs). SLA Definition and Management: Ensure adherence Service Level Agreements (SLAs) with pharmacy partners, monitoring performance and taking corrective actions as necessary. Contract Management: Manage administration of contracting with a focus on optimizing supply chain efficiency and fostering positive, long-term partnerships. Issue Resolution: Proactively identify and address any challenges or concerns faced by clients, working collaboratively with internal teams, particularly Revenue/Growth, Product, and Engineering to find effective solutions. Collaboration with Internal Teams: Work closely with internal teams, including Revenue/Growth, Product, Engineering, Patient Services, Finance and Legal teams, to ensure seamless onboarding and ongoing collaboration with pharmacy partners. SOP Development: Develop relevant internal and external SOPs to reflect market best practice, partnering with internal stakeholders and providing direction to our external pharmacy partners. A successful applicant will fit the following criteria: Analytics & Account Management Experience: Minimum of 6 years of experience in management consulting, operations/program management experience, and/or strategic account management at a high-growth startup (pharmacy experience and/or healthcare tech experience is preferred). Supply Chain Expertise: In-depth understanding of supply chain dynamics, with the ability to identify and address potential issues proactively. SLA Management: Experience in defining, implementing, and managing Service Level Agreements with an emphasis on performance monitoring. Communication Skills: Strong verbal and written communication skills, with the ability to convey complex information clearly and concisely. Results-Oriented: Track record of achieving and surpassing strategic account management targets. Adaptability: Ability to thrive in a dynamic and fast-paced environment, adapting to changing priorities. Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $71k-124k yearly est. Auto-Apply 1d ago
  • Manager of Strategic Client Alignment

    Integrated Home 4.2company rating

    Miramar, FL jobs

    Who we are: IHCS provides an Integrated Delivery System in the home setting, which includes, DME, Respiratory, Home Health and Home Infusion services. IHCS has a select network of Medicare and/or Medicaid Certified and Accredited providers to respond to the needs of our patients - 24/7. We operate with the sole intent of providing the highest quality in-home care services that improve and enhance the daily living for our patients, where our patients are #1. With over 15 years of experience, we are the trusted market leader in Home Health, Durable Medical Equipment, and Home Infusion Services. If you are passionate about inspiring, motivating, and leading teams this opportunity could be for you and we want to hear from you! Join our team as we strive for excellence through teamwork. We are committed to delivering high quality care to our patients through Exceptional Customer Service, Proven Outcomes, and Seamless Care. Full time team members competitive compensation package, include but not limited to: • Medical, Vision, Dental, Short- and Long-term insurance • Paid Federal Holidays • 16+ days of PTO • Employer paid life insurance • 401K with employer contribution • Wellness program with reward incentives • Employee recognition and reward programs What You Will Be Doing The Manager of Client Alignment is a strategic leadership role responsible for helping to manage Integrated Home Care Services' (IHCS) key health plan relationships and ensuring the successful delivery of our services, including Home Health, PDN, LTSS, and DME. This individual will support the execution of IHCS's Client Success strategy by driving operational excellence, overseeing complex client implementations, and ensuring projects are delivered on time, within scope and budget. The Manager will collaborate cross-functionally to align internal operations with client needs, foster long-term partnerships, and deliver measurable business outcomes. Success in this role requires a deep understanding of Medicaid and Medicare programs, EVV, HIE platforms, and a strong track record of leading high-performing teams in a fast-paced, regulated healthcare environment. Strategic Relationship Management Serve as liaison between the client and IHCS internal stakeholders to establish and maintain strong, collaborative partnerships to support client satisfaction and retention. Facilitate in the development of quarterly business reviews and client-specific strategic alignment plans. Performance & Compliance Oversight Work with the Director /Sr Director to ensure IHCS services are delivered in accordance with client expectations, contract terms, and applicable regulatory guidelines. Partner with IHCS internal stakeholders to track KPIs, SLAs, and resolve performance issues. Cross-Functional Leadership Collaborate with internal teams (Clinical Operations, IT, Finance, and Provider Relations) to support client initiatives. Support the onboarding of new client plans and product lines, including PDN, LTSS, and home infusion. Reporting & Analytics Analyze claims, authorization trends, utilization patterns, and member outcomes to identify improvement opportunities. Work with Medical economics to provide the Director /Sr Director data-driven recommendations to enhance performance and satisfaction. Project Management Work with the Director /Sr Director on special initiatives and pilots, ensuring successful implementation and outcome measurement. Facilitate in change management and communication strategies internally and externally. Join our team as we strive for excellence through teamwork, where our patients are #1! IHCS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $55k-95k yearly est. 42d ago
  • Client Success Partner- Surgical Growth

    Qventus 4.1company rating

    Remote

    On this journey for over 12 years, Qventus is leading the transformation of healthcare. We enable hospitals to focus on what matters most: patient care. Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise. Our success in rapid scale across the globe is backed by some of the world's leading investors. At Qventus, you will have the opportunity to work with an exceptional, mission-driven team across the globe, and the ability to directly impact the lives of patients. We're inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations. #LI-JB1 About the Role As a Client Success Partner - Surgical Growth, you will leverage your deep OR experience to develop relationships with key leaders and users, manage complex and cross-functional project plans, and support clients throughout their contracts. You will creatively think about new use cases for the product and ensure high usage of the Qventus platform. The Client Success Partner - Surgical Growth will play a key role in ensuring successful deployment and adoption of Qventus' perioperative solutions. They will develop deep relationships with key leaders and users in hospitals, acting as a critical link between Qventus and the client, and our internal delivery and product teams. Key Responsibilities Manage and grow successful partnerships with one or more nationally leading healthcare provider organizations Leverage deep functional periop expertise to create and sustain buy-in from core users, executives, and surgeons around workflows and tool adoption Challenge the status quo at client sites and influence clients to adopt industry-best practices through strong partnership and communication skills. Advocate internally for critical product improvements and collaborate with Product team to implement new solution functionality at live clients Partner with the Marketing team to establish standard collateral for client training and engagement. Manage cross-functional work to meet contractual commitments and maintain positive relationships for expansion or renewal. Navigate difficult conversations with client executives using clearly presented business cases to effect system-wide change. Lead complex engagements with matrixed teams (clinical, technical, and operational) on both the client side and within Qventus with minimal supervision. What We're Looking For 4+ years of professional experience at a top healthcare consulting firm or in a client-facing professional services role at a workflow-oriented SaaS company Polished executive presence with the ability to create compelling value narratives that relate to client perspectives with visually appealing slides and robust data stories Proven track record of developing and maintaining professional relationships across all levels of a hospital organization, including both facility and system-wide/enterprise settings Experience collaborating cross functionally with internal and external stakeholders, comfortable with fast-paced environments and evolving client priorities Client or Account Management experience with complex healthcare organizations built on a foundation of strategic problem solving and value-driven efforts Ability to understand client business challenges and translate our AI solutions into meaningful operational impact. Passion for maximizing client value and satisfaction, with a strong sense of ownership and accountability for client outcomes Excitement about the potential of AI to transform healthcare and a desire to be part of that change Familiarity with EHR systems Ability to travel up to 50% nationwide Bonus Points For Deep understanding of the surgical domain and related hospital operations Knowledge of the landscape of acute care patient flow processes and solutions Change management experience Compensation for this role is based on market data and takes into account a variety of factors, including location, skills, qualifications, and prior relevant experience. Salary is just one part of the total rewards package at Qventus. We also offer a range of benefits and perks, including Open Paid Time Off, paid parental leave, professional development, wellness and technology stipends, a generous employee referral bonus, and employee stock option awards. Salary Range$120,000-$150,000 USD Qventus values diversity in its workforce and proudly upholds the principles of Equal Opportunity Employment . We welcome all qualified applicants and ensure fair consideration for employment without discrimination based on any legally protected characteristics, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers. Qventus participates in the E-Verify program as required by law and is committed to providing reasonable accommodations to individuals with disabilities in compliance with Americans with Disabilities Act (ADA). In compliance with the California Consumer Privacy Act (CCPA), Qventus provides transparency into how applicant data is processed during the application process. Candidate information will be treated in accordance with our candidate privacy notice. *Benefits and perks are subject to plan documents and may change at the company's discretion. *Employment is contingent upon the satisfactory completion of our pre-employment background investigation and drug test.
    $120k-150k yearly Auto-Apply 46d ago
  • ECS Client Executive, Account Management - Rural Health

    CHG Healthcare 4.9company rating

    Fort Lauderdale, FL jobs

    Healthcare's helping hand. CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year. Our industry is growing and demand is high. This means you'll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding The ECS Client Executive, Account Management - Rural Health is a senior, high-impact enterprise sales role within CHG's Enterprise Client Solutions organization. Serving as the face of CHG in rural healthcare markets, this role engages executive-level stakeholders across complex health systems, positioning CHG as a long-term strategic partner in solving critical workforce challenges. You will step into an established, high-value portfolio with full ownership and accountability for substantial growth. Success requires a proven hunter mentality within existing accounts-uncovering whitespace, expanding CHG's footprint, and driving revenue by aligning CHG's full suite of staffing solutions to clients' strategic priorities through sophisticated consultative selling and consistent in-person engagement. Built for a top-tier enterprise seller who thrives in ambiguity and values autonomy, this role carries no direct reports but demands exceptional indirect leadership. You will lead cross-functionally, mobilizing sales, fulfillment, advisory services, marketing, and business intelligence teams to deliver measurable, enterprise-level outcomes. Significant travel (up to 50%) is essential to maintaining executive presence, deepening relationships, and reinforcing CHG's credibility and impact across the rural healthcare landscape. Responsibilities: Hunt and grow an assigned book of business within rural health systems, consistently achieving revenue and growth targets. Drive strategic growth by identifying, developing, and converting opportunities within existing accounts. Conduct high-impact, in-person client visits to address staffing challenges and position CHG as the preferred partner. Build and maintain trusted relationships with C-suite and VP-level leaders across rural health organizations. Partner cross-functionally with marketing, advisory services, BI, sales, fulfillment, and brand teams to deliver integrated solutions and expand market share. Leverage deep rural health expertise to address provider shortages, access-to-care gaps, and competitive risks. Educate executive stakeholders on CHG's full suite of service lines and value-added solutions to meet evolving client needs. Provide indirect leadership across CHG brand partners to drive coordinated, cross-divisional execution. Develop and execute strategic client plans, including prospecting, target planning, and selective cold outreach. Prepare and deliver executive-level presentations, including QBRs, financial reviews, and performance updates. Negotiate contracts, addendums, and renewals, serving as an authorized agent for contractual commitments. Maintain accurate, up-to-date client records and pipeline data within CRM systems. Qualifications: Deep understanding of rural health challenges and workforce dynamics, including provider shortages and access-to-care barriers. Proven record of sales growth and account expansion in healthcare staffing, consistently exceeding quotas in competitive, consultative environments. Strategic seller with the ability to influence senior decision-makers through persuasive, tailored solutions. Highly collaborative across marketing, advisory, BI, sales, and fulfillment to deliver integrated client solutions. Strong negotiation, closing, and presentation skills, including executive-level business reviews and public speaking. Solutions-oriented with strong organizational and problem-solving skills; thrives in quota-driven environments. Education & Years of Experience: Minimum of three years of proven experience in healthcare staffing Minimum of 5 years of professional account management and outside sales Bachelor's Degree required Preferred Skills: Ability to devise and execute work goals independently Ability to understand complex healthcare systems Ability to target and sell to high level decision makers Proven ability to achieve and exceed sales goals and objectives Ability to be persuasive and influential in verbal and written communication Analyze business trends/indicators and create successful business plans We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $72,000 - $192,000 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location. CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually. #LI-GR1 In return we offer: • 401(k) retirement plan with company match • Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments. • Flexible work schedules - including work-from-home options available • Recognition programs with rewards including trips, cash, and paid time off • Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling • Tailored training resources including free LinkedIn learning courses • Volunteer time off and employee-driven matching grants • Tuition reimbursement programs Click here to learn more about our company and culture. CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway. We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer. What makes CHG Different?
    $72k-192k yearly Auto-Apply 23d ago
  • Client Experience Manager, AVECCC

    Ethos Veterinary Health 3.8company rating

    Gilbert, AZ jobs

    Client Experience Supervisor AVECCC is a 24‐hour veterinary emergency and critical care hospital in Gilbert, AZ. We have the most skilled doctors in the state and provide significantly complex treatments in the western US. Our Veterinary Technicians and Technician Assistants have amazing opportunities to learn and participate in procedures such as dialysis and total plasma replacements. Our clinical team works closely with neurologists, internists, dermatologists, oncologists and a surgical team to provide the highest quality care to our patients. AVECCC is an organization that prides itself on its core values to drive a dynamic culture. We offer a unique training program that offers many opportunities to learn and grow from Technician Assistant to our Senior Veterinary Technicians, shift leads, supervisors, and managers. AVECCC has a commitment to health and wellness, not only for our patients, but also for our staff. To help manage burnout and compassion fatigue, employees have access to an onsite social worker dedicated to their personal wellness. We offer a sign on bonus for experienced emergency technicians, competitive pay, quarterly bonuses, CE allowance, full benefit packages, 401K with a company match, overnight pay differential, and Paid Time Off. Job Purpose: The front desk is the first point of contact for our clients and the channel between clients and staff. The Client Experience Supervisor will provide and ensure that all members of the front office team also provide compassionate assistance to clients and staff both in person and over the phone. Schedule: Monday-Friday 8am-5pm (Must be flexible for overnight and weekend team coverage) JOB DUTIES Oversee all Client Experience Roles: Doctor's Assistants, Client Liaisons, and Client Administrators to maintain policies and procedures are being followed in each department. Assist with Client complaints as requested. Assisting with financial reconciliations, end of day reports, and bank deposits. Processes all accounts payable and receivable to ensure all hospital payments and deposits are made promptly. Accounts receivable will include collection matters for outstanding accounts Conducting interviews and hiring additional staff members In partnership with Human Resources: Reviewing applications, participating in interviews for Client Administrators, Doctors Assistants and Client Liaisons. Creates and monitors schedules to ensure consistent and adequate coverage for the Client Liaisons, Client Administrators and Doctor's Assistants. Fills in critical shifts as needed to provide support for the hospital. Conduct all front office staff reviews and check-ins. Available to staff for computer/ building emergencies and equipment failures. Assist with EzyVet and SmartFlow reporting and template creation. Be able to be the point of contact for training and troubleshooting these software platforms. Participate and engage in weekly leadership meetings. Work with the Inventory Manager to ensure all front office supplies are appropriately stocked. Provide frequent quality assurance training for front office staff. Additional tasks as requested by Hospital Leadership Team. OTHER REQUIREMENTS: Knowledge of common computer programs, such as Gmail, Microsoft Office, etc. Veterinary or related industry experience- 1 year minimum. PREFERRED SKILLS: Excellent written and verbal skills. Previous Office Management experience Specific accounting experience Individuals should be professional and approachable, but also discreet, fair, tactful and firm. Strong detail orientation and time management skills. Self-directed with ability to effectively multitask and adapt to changing priorities. Strong problem solving and follow up skills. Strong organizational skills Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Uniform allowance Vision insurance Work Location: In person Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
    $68k-99k yearly est. Auto-Apply 24d ago
  • Client Account Services Account Manager

    Alliant Health Group, Inc. 4.4company rating

    Houston, TX jobs

    As a Client Account Services (CAS) Account Manager, you will build and maintain strong relationships to understand the needs of our clients as it relates to the services provided by alliant Talent (our India based team). You will be the main point of contact for current and future CAS clients. You will collaborate with the India team on hiring and client placements, negotiating contracts of new CAS clients, resolving issues, and identifying opportunities for growth, development and retention of the India team. As a national premier consulting firm, alliant is focused on providing solutions to help businesses transform and thrive. alliant offers six different service lines to our clients. This role is within our Business Development department, which supports all service lines across the organization. Responsibilities: Act as the primary liaison and serve as the main point of contact for CAS client inquires and issues Build strong, strategic relationships with clients to better understand their business needs as to recognize further opportunities for alliant to support these clients (for example, collaborating with Enterprise Sales to explore if there are any Managed Services opportunities) Analyze client hiring needs, coordinate with India recruitment teams and ensure successful placement and onboarding Negotiate contracts and agreements to maximize profitability while maintaining service level standards Quickly address and resolve operational issues, employees' concerns, and other challenges that arise for the client Track key performance metrics, prepare sales reports, and provide insights to improve the overall client experience and alliant Talent delivery of services Identify opportunities to expand business offerings to existing clients, ensuring their long-term satisfaction and continued partnership Qualifications: Bachelor's degree (preferred in Business Management, Communications, or HR) Prefer 1 - 3 years of experience in recruiting, sales, or account management Client-focused approach and ability to understand business needs; problem-solving mindset is key Strong organizational and project management skills to handle multiple clients and tasks Strong communication, interpersonal and relationship-building skills Ability to diffuse escalated situations with clients, maintaining a professional and calm demeanor Proficiency in Microsoft Office Suite (especially strong Excel skills) and CRM software applications High sense of urgency with the ability to meet deadlines and adapt to changing priorities Receptiveness to performance feedback within a team environment is essential Candidate must reside or relocate to Houston, TX alliant offers a comprehensive compensation and benefits package including 100% employer paid medical/dental premiums for single coverage for some options, 401(k) matching, PTO, company provided life insurance and disability, onsite gym and group exercise classes, paid covered parking, daily allowance for onsite café and Starbucks, and more! Do Work That Matters. alliant
    $52k-65k yearly est. Auto-Apply 16d ago
  • Senior Account Manager (REMOTE)

    Zelis 4.5company rating

    Client manager job at Zelis

    Zelis is a healthcare information technology company and market-leading provider of end-to-end healthcare claims cost management and payment solutions. Inc.5000 award winner: One of the fastest growing privately held companies in the US! Ranked #1 by NJ Biz as the Fastest Growing Company in NJ! Company Background Zelis Healthcare is a market-leading healthcare technology company providing integrated healthcare cost management and payments solutions including network analytics and design, network access and cost management, claims cost management and electronic payments to payers, healthcare providers and consumers in the medical, dental and workers' compensation markets nationwide. Zelis Healthcare is backed by Parthenon Capital Partners. Job Description The Zelis Purpose We founded Zelis to help control the rising cost of healthcare and make healthcare more affordable for all of us. Position Overview: The Sr. Account Manager will have responsibility for overall management of key client relationships to deliver best-in-class service and provide proactive solutions in order to maintain positive client relationships and assist in growing client business. The Sr. Account Manager will work closely with Sales as well as Account Management leadership on any sales opportunities for existing clients as the relationship is held by the Account Manager. The Sr. Account Manager will work closely with Account Management leadership in the overall management of the account management function and maximize client relationships. Key Responsibilities Build and maintain outstanding partnerships with key client accounts; create and maintain robust account plans in order to maximize understanding of account as well as the relationship that can be cultivated Analyze performance results for trending analysis and opportunity relating to key client/revenue accounts Perform stewardship meetings & proactively identify upsell opportunities as well as opportunities to enhance client satisfaction Identify education and training opportunities to key client accounts as needed Working with Sales, identify upsell and cross-sell opportunities for new products & services to key assigned clients; partner with internal resources to advance and nurture the Sales opportunities Participate and support ZELIS RFP processes/procedures as needed Advise senior level management on client issues; seek guidance, as needed, to develop internal and external solutions, as applicable. Maintain awareness of and ensure adherence to ZELIS standards regarding privacy Qualifications Preferred Experience / Qualification 5+ years' experience working in a healthcare or healthcare IT account management and/or similar role. Health Plan/TPA or Payer experience strongly desired but not required Dynamic interpersonal skills that will enable developing a strong rapport with clients and with internal stakeholders to achieve maximized results and client satisfaction. Ability to clearly communicate with the client and internal ZELIS stakeholders. The sense of urgency; ability to multi-task. Thorough knowledge of Excel and other MS Suite products. Thorough knowledge of Salesforce Has developed knowledge of the assigned client base Demonstrated ability to retain, upsell and maximize existing service lines Demonstrated ability to introduce new product lines to clients Education: BS Degree preferred but not required WORK ENVIRONMENT: Travel requirements to (primarily) domestic destinations should not exceed 30%. A standard work week exists but with the understanding that additional time/effort outside of the usual parameters can/will occur based upon the overall needs of the integration, where deadlines exist and when necessary due to the needs of the integration team. A standard business environment exists with moderate noise levels. Ability to lift and move approximately thirty (30) pounds on a non-routine basis. Ability to sit for extended periods of time. Additional Information DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $47k-76k yearly est. 60d+ ago

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