Additional Location(s): N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.
About the role:
The Therapy Development Specialist is a clinically oriented entrepreneurial ambassador for a proven hybrid procedure to treat carotid artery disease: TCAR (Transcarotid Artery revascularization). As part of the commercial field team this role will execute therapy adoption initiatives for TCAR. This individual is a trusted clinical partner and TCAR specialist to drive safe adoption, superior outcomes and achieve sales revenue of the ENROUTE Transcarotid Neuroprotection System, ENROUTE Transcarotid Stent System and related products. The Therapy Development Specialist practices excellent clinical/case acumen and relationship management with physician and healthcare professional customers and serves as a clinical role model across the TDS team.
Your responsibilities will include:
Provide technical and clinical support for ENROUTE Transcarotid Neuroprotection System and ENROUTE Transcarotid Stent System procedures, ensuring procedural success and superior outcomes.
Educate procedure teams on patient selection and indications for TCAR procedures
Assist in scheduling cases and offer prompt customer support, resolving complaints effectively.
Ensure maximum coverage of all accounts within territory geographic areas to maintain optimum level of exposure and effective time management. Assist with scheduling of cases and proper customer support.
Participate in physician training, product development programs, and maintain high standards of personal and professional conduct.
Develop and maintain comprehensive clinical and technical product knowledge. Understands current published TCAR and relevant literature. Recognize and understand competitive products, industry trends, and the Boston Scientific portfolio.
Manage inventory, submit accurate expense reports, and report device complaints to the quality assurance department.
Maintain communication with Boston Scientific sales and leadership, providing market intelligence and potential sales leads.
Maintains a high level of communication with appropriate Boston Scientific sales and leadership within assigned geography.
Plan and implement effective clinical/product presentations to customers.
Required qualifications:
* Bachelor's Degree or other relevant education
* Minimum of 4 years clinical, medical device or related experience in a hospital environment
Preferred qualifications:
Knowledge of imaging modalities (duplex ultrasound/catheter angiography/CTA, MRA), EKG, procedural hemodynamics, heart rate, blood pressure, and ancillary procedural solutions
Excellent verbal and written communication skills to effectively convey product information, articulate value propositions, and build rapport with healthcare professionals
Ability to comprehend complex medical device technologies and explain them in a clear and concise manner to diverse audiences
Strong interpersonal skills to establish and maintain relationships with healthcare providers, key opinion leaders, and decision-makers
Flexibility to navigate a dynamic sales environment, adapt to changing market conditions, and overcome challenges
Requisition ID: 618275
The anticipated annualized base amount or range for this full time position will be $90,000 to $120,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at *************************** Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.
Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.
Job Segment: Cardiac, EKG, Medical Technologist, Ultrasound, Medical Device, Healthcare
$90k-120k yearly 4d ago
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TCAR Therapy Development Specialist - Boston
Boston Scientific Corporation 4.7
Boston, MA jobs
The Therapy Development Specialist is a clinically oriented entrepreneurial ambassador for a proven hybrid procedure to treat carotid artery disease: TCAR (Transcarotid Artery revascularization). As part of the commercial field team this role will ex Specialist, Development, Healthcare, Sales, Clinical, Product Development, Manufacturing
$86k-108k yearly est. 4d ago
Reimbursement, Reimbursement RCM Trainer (FWD)
Castle Biosciences 3.7
Friendswood, TX jobs
Castle Biosciences Earns "Top Workplaces USA Award" for Phoenix, Pittsburgh, and Friendswood!
Learn more at *************************
Castle Biosciences Inc. is growing, and we are looking to hire a full-time Reimbursement RCM Trainer working from our Friendswood, TX office location, with a start date of February 9, 2026.
Why Castle Biosciences?
Exceptional Benefits Package:
Excellent Annual Salary + 20% Bonus Potential
20 Accrued PTO Days Annually
10 Paid Holidays
401K with 100% Company Match up to 6%
3 Health Care Plan Options + Company HSA Contribution
Company Stock Grant Upon Hire
A DAY IN THE LIFE OF A Reimbursement RCM Trainer
A typical day for the RCM Trainer includes preparing and delivering engaging training sessions for revenue cycle staff in both virtual and onsite settings, covering topics such as billing, appeals, payer workflows, documentation, and system navigation. When not actively facilitating training, the RCM Trainer collaborates closely with leadership and subject matter experts to create, update, and refine training materials, curriculum, and standard operating procedures. Daily responsibilities also include assessing learner comprehension, reviewing trainee progress, answering questions, and providing coaching and ongoing support, particularly related to workflow enhancements or system updates. Additionally, the RCM Trainer manages training schedules, completes assigned projects, responds to ad hoc requests, and may travel occasionally for on-site training and team meetings.
REQUIREMENTS
Bachelor's degree in education, business, or related field, required and/or equivalent combination of experience and education.
A minimum of 5 years of proven experience as a trainer in healthcare billing, reimbursement, and payer workflows.
Strong ability to learn new processes quickly and convert them into effective training programs that can be delivered virtually and in person.
Experience training in a large group setting.
Proficient in delivering training in both virtual and in-person settings.
Typing speed of 35 or more words per minute, with 90% or greater accuracy.
Please see the full job description at the end of the job ad.
SCHEDULE
* Monday-Friday, 8:00 AM - 5:00 PM, working from our Friendswood, Texas office location. May consider remote candidates.
READY TO JOIN OUR BIOTECH TEAM?
We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon!
Castle Biosciences Awards and Research Developments!
WORK AUTHORIZATION
All candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas.
ABOUT CASTLE BIOSCIENCES INC.
At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes.
Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.
Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ReasonableAccommodationsRequest@castlebiosciences.com.
This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
No third-party recruiters, please
$34k-54k yearly est. 4d ago
LEP Program Specialist - Patient Experience - Hopewell + RMC - Per Diem
Capital Health 4.6
Pennington, NJ jobs
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.
The listed minimum pay reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).
Minimum Pay:
$20.91
Position Overview
SUMMARY (BASIC PURPOSE OF THE JOB)
Develops and coordinates ENLACE program. Provides medical interpreting for the patient with limited English proficiency.
ESSENTIAL FUNCTIONS
Develops and coordinates ENLACE program. Provides medical interpreting for the patient with limited English proficiency. Develops and coordinates the annual medical interpreter education program.
Oversees and provides annual revision of Capital Health (CH) language bank. Serves as a cultural broker.
Works collaboratively with director to develop policies and procedures related to medical interpreting and translation services.
Serves as a resource for the staff and insures compliance with CH medical interpreter code of conduct. Works collaboratively with other members of the healthcare team to achieve optimal patient and program outcomes.
Demonstrates accuracy in medical interpretation.
Oversees translation services at CH. Works collaboratively with director to develop and insure compliance with policies related to translation services. Utilizes a variety of resources to insure accuracy of translations performed.
Works collaboratively and communicates effectively with members of the interdisciplinary team as well as with community members. Demonstrates collaboration in communication with team members and is open to feedback and receptive to change.
Communicates effectively with director by informing and notifying pertinent issues and reports actions planned.
Responds to requests in a timely manner and gives an estimated time of intervention and customer service.
MINIMUM REQUIREMENTS
Education: Bachelor's degree from a college where the primary language spoken other than English.
Experience: Possesses bilingual communication skills and is able to speak to cultural diversity.
Other Credentials:
Knowledge and Skills: Certified Healthcare Interpreter (CHI) Spanish credential from Certification Commission for Healthcare Interpreters (CCHI) or Certified Medical Interpreter (CMI) from National Board of Certification for Medical Interpreters (NBCMI).
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Frequent physical demands include: Sitting , Standing , Walking , Keyboard use/repetitive motion
Occasional physical demands include: Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation , Pinching/fine motor activities
Continuous physical demands include: Taste or Smell
Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.
Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Accurate Hearing
Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Chemical , Airborne Communicable Disease , Dust/Particulate Matter
Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.
"Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft."
For benefit eligible roles, in addition to cash compensation, we provide a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, robust PTO plan, overtime to eligible roles, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.
The pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level.
The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.
$20.9 hourly 3d ago
Orientation & Training Pharmacy Specialist
Dana-Farber Cancer Institute 4.6
Boston, MA jobs
The Pharmacy Orientation & TrainingSpecialist plays a pivotal role in the development, management, and execution of orientation and training programs for the Department of Pharmacy staff at DFCI. This individual ensures the effective delivery of training activities, which includes the creation, planning, organization, scheduling, and coordination of onboarding processes for new pharmacy employees. The role demands exceptional organizational skills to navigate the complex environment of pharmacy services. A key focus of this position is the specialized training for sterile compounding and oncology infusion pharmacy services. Additionally, the specialist may assist in managing the departmental competency program in accordance with regulatory standards.
The ideal candidate will exemplify leadership qualities through efficient time management, effective work organization, and prioritization. Reporting to the Pharmacy Manager of Orientation, Training & Competency, the specialist is expected to demonstrate accountability, initiative, and responsibility, serving as a role model for the clinical and operational staff within their care areas.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
PRIMARY DUTIES AND RESPONSIBILITIES:
+ Facilitate comprehensive orientation and training for DFCI pharmacists and technicians, ensuring a seamless onboarding experience.
+ Coordinate and conduct orientation sessions for all pharmacy new hires.
+ Provide any group or individual training on the use of electronic health records and become a certified EPIC Beacon trainer via DFCI credentialing process.
+ Provide additional training on techniques and departmental procedures as the need arises.
+ Design and implement targeted oncology pharmacy training programs to enhance staff oncology knowledge and competency and support their professional development.
+ Develop and maintain standardized training materials and resources for pharmacists and technicians.
+ Identify and create opportunities for staff engagement in the orientation, training, and education of pharmacy colleagues.
+ Collaborate with the Nursing Professional Development team to establish an interprofessional orientation and training program.
+ Develop educational content within Learning Management Systems such as DialogEDU & HealthStream.
+ Stay current with pharmacy practice trends and serve as a professional exemplar to staff.
+ Maintain competency in chemotherapy order verification by staffing oncology infusion at least one shift per week as needed.
Distribution of Responsibilities: Patient Care: 20% Administrative Duties: 30% Teaching: 40% Miscellaneous: 10%
**MINIMUM JOB QUALIFICATIONS:**
The Pharmacy Orientation & TrainingSpecialist must meet the following requirements to be hired and maintain their position in the Pharmacy Department at DFCI.
+ Bachelor of Science in Pharmacy or Doctor or Pharmacy degree from an accredited college of Pharmacy. Advanced certifications are preferred (e.g., BCOP, BCSCP).
+ 5 years of hospital pharmacy with 3 years of experience in oncology (inpatient or ambulatory infusion) is required. Additional experience in sterile compounding is highly preferred.
OR
+ Completion of a PGY1 hospital pharmacy practice residency plus 3 years in oncology practice.
OR
+ Completion of a PGY2 oncology pharmacy residency plus 1 year in oncology practice.
+ Must be licensed to practice pharmacy in the Commonwealth of Massachusetts.
**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**
+ Competent in chemotherapy order evaluation and verification, demonstrating thorough understanding and adherence to safety protocols and best practices in oncology pharmacy.
+ Proficient in relevant technology (Epic Beacon) and office software (Microsoft Excel, Word, PowerPoint), with the ability to master Learning Management Systems.
+ Knowledge of regulatory standards including those set by the Joint Commission, USP 797, USP 800, Massachusetts Board of Pharmacy, and Department of Public Health.
+ Skilled in prioritizing and organizing work, even under stress and tight deadlines.
+ Strong problem-solving abilities, with a proactive approach to challenges and the discernment to escalate issues when necessary.
+ Team-oriented with a collaborative spirit, supporting colleagues to achieve organizational objectives.
+ Adaptable to shifting priorities and responsibilities in a dynamic work environment.
+ Meticulous attention to detail in all administrative tasks to ensure accuracy and precision.
+ Discretion in handling sensitive information, maintaining confidentiality and professionalism.
+ Effective management of calendars, appointments, and schedules to meet deadlines.
+ Excellent communication skills, both verbal and written, with the ability to engage professionally with a diverse range of individuals.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$127,700.00 - $149,500.00
$127.7k-149.5k yearly 21d ago
Training Specialist III - Ambulatory Clinic Network Ops
UTMB Health 4.4
Webster, TX jobs
Equal Employment Opportunity
UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
EDUCATION & EXPERIENCE:
Minimum Qualifications:
Bachelor's degree or equivalent in related field and two years related experience.
Preferred Qualifications:
Epic experience preferred.
JOB SUMMARY:
To plan, implement, and evaluate a variety of professional and technical development programs for all employees.
MAJOR DUTIES / CRITICAL TASKS:
Plans, implements, and evaluates orientation programs for employees.
Cooperatively plans, organizes, implements, and evaluates continuing education programs, skills training, leadership, and management development programs.
Identifies resources and facilities essential to provision of in-service education.
Assists in identifying learning needs.
Adheres to internal controls established for department.
Performs related duties as required.
WORKING ENVIRONMENT/EQUIPMENT:
Standard office and/or classroom environment.
Standard audiovisual, training and/or office equipment.
SALARY RANGE:
Actual salary commensurate with experience.
WORK SCHEDULE:
On-site, Monday through Friday, 8 am to 5 pm.
$60k-85k yearly est. Auto-Apply 2d ago
Training and Onboarding Specialist
Philips Healthcare 4.7
Nashville, TN jobs
Job TitleTraining and Onboarding SpecialistJob Description
Make an impact by shaping how every Service Contracts teammate across North America ramps up and grows. You'll design and deliver role‑specific onboarding and training, coordinate schedules and materials, partner with leaders to map skills and clear paths to proficiency, measure outcomes to refine content, and serve as the trusted mentor and point of contact for both new hires and experienced colleagues.
Your role:
Design, develop and deliver onboarding and training programs tailored to all roles in Service Contracts for NAR, including Quoters, Order Processor / Booker, Manager, Team Lead and our specialty team members.
Coordinate training schedules, materials, and sessions for new hires and existing team members.
Collaborate with managers and team leads to identify training needs and update content to ensure accuracy and relevance. Identify plan to address path to proficiency for existing team members based on defined skills matrices.
Track training effectiveness through assessments and feedback, modifying materials and delivery methods as needed.
Manage onboarding logistics and serve as a primary contact for training-related questions and support. Serve as a mentor for department new hires related to onboarding plans, expected onboarding timelines, and resources available to the new hires.
You're the right fit if:
You have 4+ years of experience facilitating learning for adult professionals in workplace settings with a Bachelor's or 8+ years of aforementioned experience without a Bachelor's degree.
Your skills include experience utilizing Philips quoting and booking tools, including PAC, Quote Builder, SAP, and/or ServiceMax.
You have a Bachelor's Degree in Business, Marketing, Education or a similar field. Without a Bachelor's degree, you must have 8+ years of relevant experience.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
You're transformation minded, with a track record of success in process improvement. Must be able to influence stakeholders and other team members.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.
Philips Transparency Details
The pay range for this position in Tennessee is $62,250 to $99,600 annually.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville, TN. USA
#LI-PH1
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
$62.3k-99.6k yearly Auto-Apply 17d ago
Training Specialist - Nashville, TN
Maximus, Inc. 4.3
Nashville, TN jobs
Description & Requirements As a TrainingSpecialist, you will be responsible for delivering engaging, effective training that prepares agents to successfully support law enforcement agencies. In this role, you will facilitate instructor-led classes, guide learners through essential systems and procedures, and ensure agents are confident in validating critical information and communicating accurate, timely details to partnering law enforcement entities.
You will manage the full classroom experience-from preparing training materials to monitoring learner progress and ensuring mastery of required knowledge and skills. You will work closely with the Training Manager and Knowledge Management team to ensure that training content is accurate, up to date, and aligned with operational needs.
This position is based on site at our Nashville location. Because the center operates 24/7, Trainers must be able to deliver and support classes across multiple shifts-including evenings, weekends, and holidays.
* Position is contingent upon contract award*
Must be a US Citizen
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
* Provide feedback regarding the design, development and distribution of training programs and materials as needed.
* Conduct, plan, and coordinate training to a variety of audiences.
* Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
* Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
* Maintain records of training activities, participant progress, and program effectiveness.
* Provide production floor support and answer questions.
Minimum Requirements
* High School diploma or equivalent required; Bachelor's degree preferred.
* 3 years of leadership and/or training experience required.
* May have additional training or education in area of specialization.
* Must be a US Citizen
* Strong communication and facilitation skills, with the ability to engage remote learners effectively.
* Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
* Call center knowledge and experience preferred.
* Ability to work onsite in Nashville, TN required.
* Because the center operates 24/7, Trainers must be able to deliver and support classes across multiple shifts-including evenings, weekends, and holidays.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
$42k-63k yearly est. Easy Apply 7d ago
Training Specialist - Nashville, TN
Maximus 4.3
Nashville, TN jobs
Description & Requirements As a TrainingSpecialist, you will be responsible for delivering engaging, effective training that prepares agents to successfully support law enforcement agencies. In this role, you will facilitate instructor-led classes, guide learners through essential systems and procedures, and ensure agents are confident in validating critical information and communicating accurate, timely details to partnering law enforcement entities.
You will manage the full classroom experience-from preparing training materials to monitoring learner progress and ensuring mastery of required knowledge and skills. You will work closely with the Training Manager and Knowledge Management team to ensure that training content is accurate, up to date, and aligned with operational needs.
This position is based on site at our Nashville location. Because the center operates 24/7, Trainers must be able to deliver and support classes across multiple shifts-including evenings, weekends, and holidays.
*Position is contingent upon contract award*
Must be a US Citizen
Must have the ability to pass a federal background check.
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
- Must be a US Citizen
- Strong communication and facilitation skills, with the ability to engage remote learners effectively.
- Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
- Call center knowledge and experience preferred.
- Ability to work onsite in Nashville, TN required.
- Because the center operates 24/7, Trainers must be able to deliver and support classes across multiple shifts-including evenings, weekends, and holidays.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
24.34
Maximum Salary
$
27.99
$42k-63k yearly est. Easy Apply 5d ago
Molecular Training Specialist, Molecular Operations Liquid Profiling (3rd Shift)
Carislifesciences 4.4
Phoenix, AZ jobs
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
Molecular TrainingSpecialist is responsible for developing and executing training procedures for the molecular department.
Job Responsibilities
Maintain regulatory compliance to all applicable regulatory requirements (FDA, CLIA, NYS, ISO, CAP, etc.)
Maintains exceptional quality standards for all molecular analysis.
Initializes, tracks and documents the creation of competency samples.
Initializes, tracks and documents the progress of employee training, including the review of cap checklists.
Assists in high complexity projects and process improvements.
Initializes, tracks and documents continuing education hours.
Meets all deliverables and goals set by department. Adheres to the laboratory's quality control policies, documents all quality control activities, instrument and procedural calibrations and maintenance performed
Documents all corrective action taken when a test system deviates from the laboratory's established performance specifications.
Assists with the tracking, accumulation, and computation of performance metrics to include turnaround times, issue reviews and case tracking.
Documents and reviews all accreditation agency pre-inspection paperwork and mandatory checklists.
Performs periodic audits within the Molecular Department to ensure we maintain compliance.
Participate in Quality Control / Quality Assurance process improvements.
Capture, trend and analyze quality data monthly. Drive identified actions.
Provide departmental and companywide training on regulatory requirements and quality control processes.
Accepts other duties as assigned.
Required Qualifications
Bachelor's or Master's degree in a chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution.
2+ years clinical lab experience with at least 1 year being high complexity molecular testing.
Strong knowledge quality control and monitoring methodologies.
Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, general working knowledge of Internet for business use, and skilled in operating office equipment such as fax machines and copiers.
Preferred Qualifications
Master's degree in a chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution.
Experience in FDA regulated industries.
Ability to work in a fast-paced, deadline driven environment.
Knowledge of laboratory safety procedures for biohazards and chemicals, as well as quality control procedures and regulations.
Physical Demands
Will work at a computer some of the time as well as need to keep inventory and ordering records requiring the use of copiers, fax machines, and PDF scanners.
Visual acuity and analytical skill to distinguish fine detail. Ability to pass a visual color discrimination test.
Manual dexterity to use common laboratory equipment and perform sterile techniques as required.
Must possess ability to sit and/or stand for long periods of time.
Must possess ability to perform repetitive motion.
Ability to lift up to 30 pounds.
May have exposure to high noise levels, fumes, and bio-hazardous material in the lab environment. Exposure to formaldehyde, xylene, Clorox Bleach, DAB and alcohol which emit fumes. The formaldehyde, xylene, and DAB are carcinogenic.
May be required to handle blood-borne pathogens and general laboratory reagents. May have exposure to extreme temperatures, high noise levels, fumes, and bio-hazardous material/chemicals including formalin in the lab environment.
Required Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$43k-67k yearly est. Auto-Apply 9d ago
Technical Engineering Training Specialist
Diagnostica Stago 4.2
Parsippany-Troy Hills, NJ jobs
The Technical Engineering TrainingSpecialist is responsible for developing and conducting training programs for Internal and External customers for the complete Stago Product line (instruments, reagents and digital products), giving the customer the highest level of understanding, functionality and operation.
Essential Duties & Responsibilities
* Responsible for providing training on the Stago line of products (instruments, reagents and digital products) to all new hire Engineers on all system types from installation through to decommission. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events.
* Responsible for providing training on the Stago line of products (instruments, reagents and digital products) to all customer BMETs (Biomed Engineers) when requested from annual PMs and basic curatives. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events.
* Provide lectures to internal and external customers on the complete Stago Product line (instruments, reagents and digital products), addressing safety, installation, programming, maintenance, troubleshooting and operation of the analyzer, following the course outline, handouts, exercises and administering tests. Demonstrates procedures being taught, such as programming, troubleshooting and repair. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events.
* Administers written and practical examinations and provides all employee grades to Training Coordinator and / or Director TSG.
* Maintains training department equipment in excellent working condition, units are current on PMs and TBs, this includes customer instruments, FSG training instruments and the instruments in the VIP space.
* Observes trainees in classroom and answers trainees' questions.
* Annually, or as needed, review material to update the training program to ensure continuous improvement. Ensures retired documents are properly archived and only new material is presented. Work on projects as requested by Director TSG.
* Participates in meetings, seminars, and training sessions to obtain information useful to training facility and integrates information into training program.
* Ensures that all Engineers and BMET classes have functioning analyzers, proper reagents and printed material prior to the class starting.
Education and Requirements
* BS degree in related field from an accredited four year college or university required in the field of Engineering; Minimum of 2 to 4 years Stago experience or 3 to 5 years related outside experience required, some training experience preferred.
* To perform this job successfully, an individual should have knowledge of Database software, Microsoft Office Suite. All company usable software.
* Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations.
* Ability to write reports, business correspondence, and procedure manuals.
* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
* Demonstrated typing / key boarding skills.
* Ability to travel domestically or internationally, if needed. Up to 10% travel may be required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job requires the individual to be fully vaccinated against COVID-19, absent a legally required accommodation, as defined by customer requirements.
We offer an extensive benefit and compensation package that includes medical, dental, vision, FSA, 401k, PTO, life and disability insurance, as well as a comprehensive leave program. Pay anticipated for this position in New Jersey is from $70,000-$85,000 depending on a number of factors. This role is also anticipated to be eligible to participate in a bonus plan associated with this position. In the ordinary course of business, compensation and benefits programs may change based upon the Company's needs.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
$70k-85k yearly 60d+ ago
Technical Applications Training Specialist
Diagnostica Stago 4.2
Parsippany-Troy Hills, NJ jobs
The Technical Applications TrainingSpecialist is responsible for developing and conducting training programs for Internal and External customers for the complete Stago line of products (instruments, reagents and digital products), providing the customer the highest level of understanding, functionality and operational knowledge possible.
Job Duties:
* Responsible for all external customer training done at Stago Training Center as well as at customer facility. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events.
* Work with TSMs and other Training Leads to evaluate the course material to ensure it is current and in compliance with lab regulations.
* Participate in annual review of department material to update the program and ensure continuous improvement. Ensure retired material is properly archived and new material is properly documented with an effective date.
* Provide lectures to internal and external customers on the complete Stago Product line (instruments, reagents and digital products), addressing safety, installation, programming, maintenance, troubleshooting and operation of the analyzer, following the course outline, handouts, exercises and administering tests. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events.
* Demonstrates to internal and external customers the procedures being taught, such as loading products and patient samples, maintenance, basic troubleshooting and repair. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events.
* Observes trainees in classroom and answers trainees' questions.
* Administers written and practical examinations and submits said grades to the Training Coordinator and / or Director TSG.
* Work in an environment of continuous quality improvement. Work on Projects as requested by Director TSG.
* Participates in meetings, seminars, and training sessions to obtain information useful to training facility and integrates information into training program.
* Manages needs for internal and external customer classes from printouts to functioning analyzers.
* Travel in field with TSS if possible to improve training programs.
Education/Experience:
* BS degree in related field from an accredited four year college or university required; (MT) Certification or equivalent preferred; Minimum of 2 to 4 years Stago experience or 3 to 5 years related outside experience required.
* Knowledge of Hemostasis and some training experience preferred.
Skills:
* Knowledge of database software, Microsoft Office Suite. All company usable software.
* Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations.
* Ability to write reports, business correspondence, and procedure manuals.
* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
* Demonstrated typing/keyboarding skills
* Travel: Ability to travel domestically or internationally, if needed. Up to 10% travel may be required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job requires the individual to be fully vaccinated against COVID-19, absent a legally required accommodation, as determined by customer requirements.
We offer an extensive benefit and compensation package that includes medical, dental, vision, FSA, 401k, PTO, life and disability insurance, as well as a comprehensive leave program. Pay anticipated for this position in New Jersey is from $70,000-$85,000, depending on a number of factors. This role is also anticipated to be eligible to participate in a bonus plan which is associated with this position. In the ordinary course of business, compensation and benefits programs may change based upon the Company's needs.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or other characteristics protected by law.
$70k-85k yearly 60d+ ago
Revenue Cycle Training Specialist - Patient Registration (Days)
Tanner Health System 4.4
Carrollton, GA jobs
The Revenue Cycle TrainingSpecialist is responsible for delivering high-quality, integrated education and training across the Revenue Cycle -- including front-end Patient Access Services (PAS), front desk operations, and back-end Patient Financial Services (PFS). Reporting to the Senior Quality Coordinator, this role focuses on education delivery, including onboarding, Epic training, ongoing skill development, and ad hoc learning sessions that promote operational excellence and compliance. This position plays a critical role in connecting operational concepts with Epic system navigation, ensuring that staff understand not only how to perform tasks but also the 'why' behind each workflow. The Specialist facilitates comprehensive training sessions that combine policy, process, and technology application, supporting consistency and alignment across all revenue cycle functions.
Required Knowledge & Skills
Education: High School Diploma or GED
Experience: Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.
Licenses and Certifications
SEE LICENSE|CERTIFICATION REQUIREMENTS
Supervision
This position carries out no supervisory responsibilities.
Qualifications
Strong working knowledge of Epic or comparable EHR system
Experience delivering integrated operational and Epic EHR system training
Strong presentation and facilitation skills with the ability to connect workflow concepts to Epic navigation.
Excellent written and verbal communication skills.
Demonstrated ability to simplify complex topics and promote learner engagement.
Strong organizational and time management skills with the ability to manage multiple concurrent sessions.
Proficiency in Microsoft Office and virtual learning tools (Teams, Zoom).
Ability to work independently while contributing effectively in a collaborative environment.
Demonstrated ability to empower end users to analyze standard workflows, understand desired workflow outcomes, and connect system functionality, quality expectations, and operational impact, to support effective learning takeaways, critical thinking, and sustained performance.
LICENSE|CERTIFICATION (Required): Epic Credentialed Trainer -- required. must complete the Credentialed Trainer program within six (12) months of hire.
LICENSE|CERTIFICATION (Required): HFMA Certified Revenue Cycle Representative (CRCR) -- required within 12 months of employment.
LICENSE|CERTIFICATION (Preferred): Association for Talent Development (ATD) or equivalent adult learning training certification preferred but not required.
LICENSE|CERTIFICATION (Preferred): HFMA CPAR Certification within 2 years of hire
$37k-59k yearly est. 17h ago
Revenue Cycle Training Specialist - Patient Registration (Days)
Tanner Health System 4.4
Carrollton, GA jobs
The Revenue Cycle TrainingSpecialist is responsible for delivering high-quality, integrated education and training across the Revenue Cycle -- including front-end Patient Access Services (PAS), front desk operations, and back-end Patient Financial Services (PFS). Reporting to the Senior Quality Coordinator, this role focuses on education delivery, including onboarding, Epic training, ongoing skill development, and ad hoc learning sessions that promote operational excellence and compliance. This position plays a critical role in connecting operational concepts with Epic system navigation, ensuring that staff understand not only how to perform tasks but also the 'why' behind each workflow. The Specialist facilitates comprehensive training sessions that combine policy, process, and technology application, supporting consistency and alignment across all revenue cycle functions.
Required Knowledge & Skills
Education: High School Diploma or GED
Experience: Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.
Licenses and Certifications
SEE LICENSE|CERTIFICATION REQUIREMENTS
Supervision
This position carries out no supervisory responsibilities.
Qualifications
Strong working knowledge of Epic or comparable EHR system
Experience delivering integrated operational and Epic EHR system training
Strong presentation and facilitation skills with the ability to connect workflow concepts to Epic navigation.
Excellent written and verbal communication skills.
Demonstrated ability to simplify complex topics and promote learner engagement.
Strong organizational and time management skills with the ability to manage multiple concurrent sessions.
Proficiency in Microsoft Office and virtual learning tools (Teams, Zoom).
Ability to work independently while contributing effectively in a collaborative environment.
Demonstrated ability to empower end users to analyze standard workflows, understand desired workflow outcomes, and connect system functionality, quality expectations, and operational impact, to support effective learning takeaways, critical thinking, and sustained performance.
LICENSE|CERTIFICATION (Required): Epic Credentialed Trainer -- required. must complete the Credentialed Trainer program within six (12) months of hire.
LICENSE|CERTIFICATION (Required): HFMA Certified Revenue Cycle Representative (CRCR) -- required within 12 months of employment.
LICENSE|CERTIFICATION (Preferred): Association for Talent Development (ATD) or equivalent adult learning training certification preferred but not required.
LICENSE|CERTIFICATION (Preferred): HFMA CPAR Certification within 2 years of hire
Statement Of Employment Philosophy
Being a part of Tanner Health System is more than a job, it is a promise we make to treat every patient with exceptional service every time they walk through our doors. Service excellence is the foundation of our organizational culture and the expectations we all set for each other, our patients, physicians and our community. All employees agree to abide by a set of service standards. These standards are the promise we make to provide the best care possible, and represent our beliefs, values and who we strive to become. We each commit to making Tanner Health System a great place for our employees to work, for patients to receive care and for physicians to practice medicine.
Functions
Area of Responsibilities
Deliver Revenue Cycle & Epic Training: Facilitate integrated onboarding, refresher, and ad hoc training for PAS, front desk, and PFS teams using approved Epic curriculum, workflows, and job aids across classroom, virtual, and onsite settings.
Ensure Training Effectiveness & Competency: Validate learner competency through structured knowledge checks, pulse assessments, test-outs, and post-training evaluations to ensure accurate application of workflows and system functionality.
Provide Ongoing Education & Performance Support: Conduct targeted refresher training and one-on-one coaching based on quality audits, performance trends, system updates, and operational needs across the revenue cycle.
Promote Standardization, Compliance & Best Practices: Reinforce standardized workflows, documentation accuracy, regulatory compliance, and Epic best practices through all training and reinforcement activities.
Collaborate & Communicate Across Stakeholders: Partner with Senior Quality Coordinators, Epic Principal Trainers, and operational leaders to align curriculum, prioritize education needs, support go-lives and upgrades, and ensure consistent messaging.
Maintain Training Documentation & Continuous Improvement: Maintain accurate records of training completion and competency validation, analyze learner feedback and outcomes, and recommend content or delivery improvements to enhance effectiveness.
System Upgrades & New Revised Build: Act as a visible, trusted Epic SME for revenue cycle end users during system upgrades and workflow changes by proactively identifying education and quality risks, partnering with the Sr Coordinator, Epic Principal Trainers and analysts, as well as super users, to ensure accurate training decks, tip sheets, and curriculum updates are developed, and driving effective training, reinforcement, and positive go-live outcomes and user experiences.
Collaborate with revenue cycle leadership to maintain strong awareness of standard workflow evolution, denial trends, and quality improvement initiatives, ensuring training and user-facing guidance are accurate, current, and aligned, further enabling consistent workflow messaging, and proactive reinforcement to reduce rework and prevent avoidable denials.
Change Management: Serve as a change advocate by translating system, workflow, and process changes into clear, actionable education, reinforcing adoption through training and reinforcement activities, and supporting end users through transitions to drive understanding, consistency, and sustained change.
Participate in other assigned projects, initiatives, or work efforts as directed, contributing training expertise, collaboration, and flexibility to support organizational priorities.
Compliance Statement
Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.
Required Knowledge & Skills
Education: High School Diploma or GED
Experience: Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.
Licenses and Certifications
SEE LICENSE|CERTIFICATION REQUIREMENTS
Supervision
This position carries out no supervisory responsibilities.
Qualifications
Strong working knowledge of Epic or comparable EHR system
Experience delivering integrated operational and Epic EHR system training
Strong presentation and facilitation skills with the ability to connect workflow concepts to Epic navigation.
Excellent written and verbal communication skills.
Demonstrated ability to simplify complex topics and promote learner engagement.
Strong organizational and time management skills with the ability to manage multiple concurrent sessions.
Proficiency in Microsoft Office and virtual learning tools (Teams, Zoom).
Ability to work independently while contributing effectively in a collaborative environment.
Demonstrated ability to empower end users to analyze standard workflows, understand desired workflow outcomes, and connect system functionality, quality expectations, and operational impact, to support effective learning takeaways, critical thinking, and sustained performance.
LICENSE|CERTIFICATION (Required): Epic Credentialed Trainer -- required. must complete the Credentialed Trainer program within six (12) months of hire.
LICENSE|CERTIFICATION (Required): HFMA Certified Revenue Cycle Representative (CRCR) -- required within 12 months of employment.
LICENSE|CERTIFICATION (Preferred): Association for Talent Development (ATD) or equivalent adult learning training certification preferred but not required.
LICENSE|CERTIFICATION (Preferred): HFMA CPAR Certification within 2 years of hire
Definitions
The Revenue Cycle TrainingSpecialist is responsible for delivering high-quality, integrated education and training across the Revenue Cycle -- including front-end Patient Access Services (PAS), front desk operations, and back-end Patient Financial Services (PFS). Reporting to the Senior Quality Coordinator, this role focuses on education delivery, including onboarding, Epic training, ongoing skill development, and ad hoc learning sessions that promote operational excellence and compliance. This position plays a critical role in connecting operational concepts with Epic system navigation, ensuring that staff understand not only how to perform tasks but also the 'why' behind each workflow. The Specialist facilitates comprehensive training sessions that combine policy, process, and technology application, supporting consistency and alignment across all revenue cycle functions.
Position Responsibilities
Contact with Others: Appreciable contacts as regular part of the job with others outside of the department or organization. Requires discretion and tact to give or get specialized information to perform duties of job.
Effect of Error: Probable errors may be serious and involve losses such as improper costs, overpayment, waste of material, damage to equipment, and delay in processing work. Effect usually confined within the organization. Most of work not subject to direct verification or check. Regularly works with some confidential data such as account, salaries, patient medical records, which if disclosed might have adverse internal or external effects.
People Management Responsibilities
Supervisory Responsibility: Occasionally uses assistance of aide or helper in performance of task
Work Environment/Physical Effort
Mental Demands: Routine duties using one or more of several established procedures within a prescribed practice under general supervision. Involves minor decisions many of which are repetitive.
Working Conditions: Minor - Occasionally involved in exposure to dirt, odors, noise, or some work is performed with exposure to temperature/weather extremes/occupational risk and probability of coming into contact with blood borne pathogens, other potentially infectious diseases, or biomedical/bio-hazardous materials.
Working Conditions Aspects for Immunizations
Performs tasks involving contact with blood, blood-contaminated body fluids, other body fluids, or sharps (needles): No
Directly works with Patients less than 12 months of age: No
Physical Effort: Light physical effort - Much of work done while sitting but with more than normal standing or walking. Handles light materials intermittently. Office or laboratory work requiring more than normal visual effort.
Physical Aspects
Bending: Occasional = 1% - 33% of the time
Typing: Constant = 67% - 100% of the time.
Manual Dexterity -- picking, pinching with fingers etc.: Occasional = 1% - 33% of the time
Feeling (Touch) -- determining temperature, texture, by touching: Not required
Hearing: Constant = 67% - 100% of the time.
Reaching -- above shoulder: Occasional = 1% - 33% of the time
Reaching -- below shoulder: Occasional = 1% - 33% of the time
Visual: Frequent = 34% - 66% of the time
Color Vision: Frequent = 34% - 66% of the time
Speaking: Frequent = 34% - 66% of the time
Standing: Frequent = 34% - 66% of the time
Balancing: Occasional = 1% - 33% of the time
Walking: Frequent = 34% - 66% of the time
Crawling: Occasional = 1% - 33% of the time
Running - in response to an emergency: Occasional = 1% - 33% of the time
Lifting up to 25 lbs.: Occasional = 1% - 33% of the time
Lifting 25 to 60 lbs.: Not required
Lifting over 60 lbs.: Not required
Handling -- seizing, holding, grasping: Occasional = 1% - 33% of the time
Carrying: Occasional = 1% - 33% of the time
Climbing: Not required
Kneeling: Occasional = 1% - 33% of the time
Squatting: Occasional = 1% - 33% of the time
Tasting: Not required
Smelling: Not required
Driving -- Utility vehicles such as golf carts, Gators, ATV, riding lawnmowers, skid steer, aerial lift: Not required
Driving -- Class C vehicles: Not required
Driving -- CDL class vehicles: Not required
N95 Respirator usage (PPE): Occasional = 1% - 33% of the time
Hazmat suit usage (PPE): Occasional = 1% - 33% of the time
Pushing/Pulling -- up to 25 lbs.: Occasional = 1% - 33% of the time
Pushing/Pulling -- 25 to 60 lbs.: Occasional = 1% - 33% of the time
Pushing/Pulling -- over 60 lbs. : Not required
$37k-59k yearly est. 3d ago
Training Specialist (6288)
Terros Health 3.7
Phoenix, AZ jobs
Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment, with diversity woven throughout. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.
The Service Excellence Team exists to help our people do their best work in service of our mission of hope, health, and healing. The TrainingSpecialist - Service Excellence plays a key role in bringing that to life by designing and delivering learning experiences that are practical, engaging, and grounded in real operational and clinical needs. This role focuses on facilitating accessible training that helps teams work more consistently, confidently, and effectively across Terros Health. The TrainingSpecialist partners closely with clinical and operational leaders to support onboarding, skill-building, and continuous learning, emphasizing adult learning principles, clarity, and practical application in day-to-day work. This position reports to the Manager of Learning and Development.
Design, facilitate, and continuously improve training programs that support Service Excellence standards, clinical workflows, and operational consistency across Terros Health.
Partner closely with clinical and operational leaders to assess training needs and translate system changes, policies, and best practices into clear, accessible learning experiences.
Deliver onboarding and ongoing skill-building training for staff and leaders, using adult learning principles and practical, real-world application.
Support the rollout of new initiatives, tools, workflows, and service standards by developing and facilitating effective training plans and materials.
Develop and maintain training content, including curricula, facilitator guides, job aids, checklists, and procedural documentation to support consistent practice.
Develop training plans to resolve inefficiencies in areas where improvement is needed. Ensures competency of trainees at the time the training is offered
Facilitate live and virtual training sessions, workshops, and learning forums, adapting delivery to meet the needs of diverse audiences and programs.
Collaborate with Service Excellence, Quality, Clinical, Operations, and Admin teams to ensure training aligns with organizational priorities and expectations.
Evaluate training effectiveness through feedback, participation data, and observed practice, and recommend adjustments to improve learning outcomes.
Provide training and end-user support related to clinical systems and tools, including the Electronic Health Record (EHR), in partnership with operational and IT stakeholders.
Model and reinforce Service Excellence behaviors and expectations in all interactions, training environments, and cross-functional work.
Maintain training schedules, course records, and reporting within the Learning Management System (LMS) to ensure accurate tracking and compliance.
Support workforce engagement initiatives by contributing to learning experiences that strengthen confidence, consistency, and connection to mission.
Participate in department projects, workgroups, and committees as assigned, representing Service Excellence and Learning & Development perspectives.
Stay current on best practices in adult learning, facilitation, and healthcare training, and apply relevant improvements to training approaches
Benefits & Wellness
Multiple medical plans - including a no premium plan for employees and their families
Multiple dental plans - including orthodontia
Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
4 Weeks of paid time off in the first year
Wellness program
Pet Insurance
Group life and disability insurance
Employee Assistance Program for the Whole Family
Personal and family mental and physical health access
Professional growth & development - including scholarships, clinical supervision, and CEUs
Tuition discounts with GCU and The University of Phoenix
Working Advantage - Employee perks and discounts
Gym memberships
Car rentals
Flights, hotels, movies and more
Bilingual pay differential
Qualifications
Bachelor's degree in relevant field or at least four years' experience in healthcare or behavioral health experience industry.
Knowledge of training and learning concepts
Experience in development and implementation of training plans and policies and procedures
Experience in developing and delivering training
Experience training in the use of EHRs, including NextGen
Excellent oral and written communication skills
Highly organized with ability to manage multiple ongoing projects
Knowledge of clinical best practice documentation standards
Strong leadership skills including demonstrated ability to confront resistance to change in a fast-paced environment
Must have valid Arizona driver's license, be 21 years of age with minimum 3 years driving experience, and meet requirements of Terros Health's driving policy
Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.
Must pass a TB test, a criminal background check and drug test
Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
$37k-52k yearly est. 19d ago
MA Clinical Training Specialist
St. Luke's Hospital 4.6
Chesterfield, MO jobs
Job Posting
We are dedicated to providing exceptional care to every patient, every time.
St. Luke's Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke's Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades.
Position Summary:
The MA Clinical TrainingSpecialist is responsible for providing excellent customer experience in a team-based environment while assisting in all aspects of training. The MA Clinical TrainingSpecialist provides EMR classroom training and clinical training/competency evaluations for St. Luke's Medical Group support staff across all practices. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke's mission and values.
Location: Medical Group Administration
Education, Experience, & Licensing Requirements:
Education: Medical Assistant Program completion .
Experience: 5 years of Medical Assistant experience in a physician practice and 3 years of Ambulatory EMR experience. Must pass SLMG Clinical Competency Testing within 60 days of hire.
Licensure: Current RMA or CMA license
Benefits for a Better You:
Day one benefits package
Pension Plan & 401K
Competitive compensation
FSA & HSA options
PTO programs available
Education Assistance
Why You Belong Here:
You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke's family to be a part of making life better for our patients, their families, and one another.
$45k-67k yearly est. Auto-Apply 5d ago
MA Clinical Training Specialist
St. Luke's Hospital of Chesterfield Mo 4.6
Chesterfield, MO jobs
Job Posting We are dedicated to providing exceptional care to every patient, every time. St. Luke's Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke's Hospital for over a decade has been recognized for "Outstanding Patient Experience" by HealthGrades.
Position Summary:
The MA Clinical TrainingSpecialist is responsible for providing excellent customer experience in a team-based environment while assisting in all aspects of training. The MA Clinical TrainingSpecialist provides EMR classroom training and clinical training/competency evaluations for St. Luke's Medical Group support staff across all practices. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke's mission and values.
Location: Medical Group Administration
Education, Experience, & Licensing Requirements:
Education: Medical Assistant Program completion required.
Experience: 5 years of Medical Assistant experience in a physician practice and 3 years of Ambulatory EMR experience. Must pass SLMG Clinical Competency Testing within 60 days of hire.
Licensure: Current RMA or CMA license
Benefits for a Better You:
* Day one benefits package
* Pension Plan & 401K
* Competitive compensation
* FSA & HSA options
* PTO programs available
* Education Assistance
Why You Belong Here:
You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke's family to be a part of making life better for our patients, their families, and one another.
$45k-67k yearly est. Auto-Apply 8d ago
Dental Implementation & Training Specialist Contractor
Affordable Care 4.7
Georgia jobs
**Dental Implementation & TrainingSpecialist - Contractor** **_Please note this is a Contractor role (not eligible for benefits) at $40 per hour, with 75% travel required. MUST have a background in dental._** **Why This Role Matters** This role sits at the intersection of **dental operations, staff training, and technology adoption** . As a Dental Implementation & TrainingSpecialist, you will directly impact how dental teams function day to day-helping providers and staff confidently use Dentrix Enterprise, improve **insurance workflows and case acceptance** , and deliver better patient experiences.
Your ability to **train, coach, and guide dental teams through change** will determine the success of system implementations and long-term adoption. This role is ideal for a dental professional who enjoys **teaching, problem-solving, and leading teams through challenging transitions** , while staying deeply connected to real dental practice workflows.
**Role Overview**
The **Dental Implementation & TrainingSpecialist (ITS)** is a hands-on, training-focused contractor role responsible for onboarding, training, and supporting dental practices during the implementation of **Dentrix Enterprise** and related dental software. This role is ideal for a **strong Dental Assistant, Insurance Coordinator, or Dental Office Leader** who excels at training teams, driving adoption, and navigating hard conversations in dynamic environments.
**Key Focus Areas**
+ Dental team training & system adoption
+ Insurance workflows, membership programs & case acceptance
+ Front office, back office, and provider engagement
+ Change management within dental practices
+ Go-live support and post-implementation optimization
**What You'll Do**
**Training & Practice Support**
+ Lead **hands-on, role-based training** for dental providers, Dental Assistants, Insurance Coordinators, and front office teams on Dentrix Enterprise.
+ Train teams on **insurance workflows, treatment planning, case presentation, and membership programs** within the system.
+ Provide **at-the-elbow support during go-live** , ensuring staff confidence and continuity of patient care.
+ Customize and deliver training curriculums tailored to individual practice needs and team skill levels.
+ Serve as a **trusted dental subject matter expert** , able to answer operational, workflow, and system-related questions.
**Communication & Change Management**
+ Act as the primary point of contact for practices during implementation.
+ Set expectations, manage resistance to change, and confidently navigate **difficult conversations** when needed.
+ Intake, triage, and manage issues, ensuring timely resolution and clear communication.
+ Provide regular updates and escalate risks or concerns appropriately.
**Collaboration**
+ Work closely with:
+ Dental practices and operational leaders
+ IT and Enterprise Project teams
+ Practice Technology Support teams
+ Third-party dental software and equipment vendors
+ Build strong, collaborative relationships across clinical, administrative, and technical teams.
**Who This Role Is Ideal For**
+ **Strong Dental Assistants (DAs)** with training or leadership experience
+ **Insurance Coordinators or Treatment Coordinators** skilled in insurance, case acceptance, and patient communication
+ Dental professionals who enjoy **training, coaching, and improving practice performance**
+ Individuals who are adaptable, confident, and comfortable addressing obstacles directly
**Required Skills & Experience**
+ Dental office or Dental Service Organization (DSO) experience required, no exceptions
+ Strong understanding of:
+ Dental insurance processes
+ Case acceptance and treatment planning
+ Membership programs
+ Front and back-office workflows
+ Experience in training or mentoring dental staff preferred
+ Strong communication skills with the ability to work across clinical, administrative, and technical teams
+ Proven ability to remain calm under pressure and manage competing priorities
+ High level of professionalism, organization, and accountability
**Additional Requirements**
+ Contractor role at **$40/hour - 1099 Employee**
+ Willingness to travel 3 weeks out of the month
+ Availability for occasional evenings, weekends, and go-live support
+ Ability to provide on-call support during critical implementation periods
**About Affordable Care**
Founded in 1975, today Affordable Care, LLC is America's largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. **Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers.** From the Affordable Care Support Center, located in North Carolina's Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com ).
**Job Details**
**Pay Type** **Hourly**
**Travel Required** **Yes**
**Travel Percentage** **75**
**Hiring Rate** **40 USD**
**Job Category** **Practice Staff**
$40 hourly 8d ago
Sr. Workforce Training and Development Coordinator
Feeding South Florida 4.3
Pembroke Park, FL jobs
The Senior, Workforce Training & Development Coordinator is responsible for coordinating recruitment, participant engagement, partnership development, and outcome tracking across Feeding South Florida's workforce training programs, including Warehouse, Culinary, and CDL. This role supports individuals from enrollment through job placement by facilitating case management coordination, referral pathways, and post-graduation follow-up.
The Senior Coordinator works collaboratively with instructors, case managers, employers, and community partners to strengthen training-to-employment pipelines. While instructors retain responsibility for technical instruction, this role provides dotted-line support through coordination of professional development, life-skills integration, and partner-led enrichment opportunities.
POSITION RESPONSIBILITIES
Coordinate recruitment activities for workforce training programs, including outreach, information sessions, and community engagement.
Support participant screening, enrollment, and onboarding in collaboration with case management and program teams.
Maintain recruitment pipelines aligned with workforce demand and funding requirements.
Build and maintain relationships with employers, workforce agencies, training vendors, and community organizations.
Coordinate referral pathways for students and graduates to employment, advanced training, certifications, and supportive services.
Support employer engagement activities such as information sessions, hiring events, and site visits.
Collaborate with vendors and partners to coordinate supplemental training, certifications, and informational workshops.
Coordinate case management support for workforce participants throughout training and post-graduation.
Conduct follow-up with graduates to track employment outcomes, address barriers, and connect individuals to ongoing supports.
Ensure consistent documentation and communication between case managers, instructors, and partners.
Provide dotted-line support to Warehouse, Culinary, and CDL instructors to align training with workforce readiness goals.
Coordinate professional development opportunities for instructors in collaboration with leadership and external partners.
Support integration of life skills, employability skills, and workplace readiness content into training programs.
Assist with employment placement post-graduation.
Serve as a liaison between instructional staff, case management, and employer partners.
Track participant data including enrollment, attendance, completion, credentials, placements, and retention.
Maintain accurate records and dashboards in designated data systems.
Analyze data to identify trends, gaps, and opportunities for program improvement.
Assist with preparation of reports and outcome documentation for leadership, funders, and partners.
Coordinate logistics for recruitment events, partner-led trainings, and enrichment activities.
Support compliance with workforce program requirements and grant deliverables.
Participate in workforce planning and continuous improvement efforts.
Assist management with special projects and cross-departmental initiatives as needed.
Collect, track and report workforce training metrics required for grant reporting and funder updates.
Other duties as assigned by management.
Job requirements POSITION QUALIFICATIONS
Bachelor's degree required in workforce development, human services, business, or related field. (Master's preferred)
Minimum of three (3) years of workforce development, nonprofit, or program coordination experience.
Demonstrated experience with recruitment, partnership building, and employment pathway development.
Working knowledge of case management and workforce support services.
Sensitivity to diverse populations with sound judgment and the ability to serve people in a compassionate, patient, friendly, and courteous manner, showing sincere interest in people's concerns.
Strong moral compass with the ability to exercise discretion, including a demonstrated impartiality to certain organizations, agencies, groups, or individuals.
Ability to work under pressure in a fast-paced environment while meeting multiple deadlines and managing responsibilities, while simultaneously maintaining composure and ensuring excellent customer service.
Strong coaching and leadership skills with the ability to take initiative.
Strong aptitude for learning and adopting new technology platforms including software applications and phone systems.
Successful clearance of a Level 2 background check.
Strong written and verbal communication.
Strong public-speaking skills with the ability to teach diverse groups of people.
Strong computer skills with proficiency in Microsoft Office.
Positive attitude, flexibility, and a good sense of humor.
Must have access to reliable transportation.
PHYSICAL DEMANDS & WORKING CONDITIONS
Hours of Operation: Organization hours are Monday-Friday, 8:00 a.m. - 5:00 p.m. This position may work closer to 45-50 hours per week and additional hours occasionally throughout the year, especially during peak times such as holiday seasons, and disaster response.
Environment: This position works in an office setting with varying periods of standing, talking, and/or visual concentration, and use of office equipment. Must maintain office safety standards. Occasional work will occur in the warehouse or outside in fields and warehouses in inclement weather. The noise in the work environment is usually moderate to loud.
Travel: This position may have occasional travel for meetings, conferences, or special events which may require the use of a personal vehicle.
OSHA Standards Lifting requirements are 25 pounds and when lifting loads heavier than 50 pounds, use two or more people to lift the load.
ORGANIZATION
Feeding South Florida (FSF) is a member of the Feeding America network and the leading domestic hunger relief organization serving Palm Beach, Broward, Miami-Dade, and Monroe Counties. As one of the largest food banks in the Feeding America network, FSF is responsible for serving 25 percent of the state's food insecure population. A four-star rated organization by Charity Navigator, FSF is one of the most efficient nonprofits nationally; over 98 percent of all donations are put back into the community.
CORE VALUES
FSF values service above all else. We're looking for innovative and strategic thinkers who are committed to improving the lives of those around them. FSF “Friendly Food Bankers” embrace the enormity of our role in the community and know that serving others comes before any one individual. Friendly Food Bankers have compassion, dedication, act with integrity, and are committed to stewardship and inclusion.
WE PROVIDE
Full medical, dental, and vision insurance; 401K matching contribution, Paid Time Off (PTO); a diverse team that is representative of the community we serve; continuous learning opportunities; a high-performance culture that will help challenge and grow your skill set.
Equal Opportunity Employer/Drug-Free Workplace/ADA Compliant
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Other jobs
$32k-37k yearly est. 19d ago
Clinical Implementation & Training Specialist - Tucson, AZ (Tucson Park)
Intermountain Centers 3.9
Tucson, AZ jobs
General Summary: The Clinical Implementation & TrainingSpecialist is responsible for designing, delivering, and sustaining all training, curriculum, and implementation activities associated with the Transitional Wrap-Around Support Program under the Pima County Opioid Response Initiative.
This position plays a central role in building internal workforce capacity around Motivational Interviewing (MI), Community Reinforcement Approach (CRA), Contingency Management (CM), trauma-informed care, evidence-based SUD practices, and culturally responsive service delivery. The Specialist also consults and develops tools, workflows, EHR forms, resource kits, and program-specific training materials to ensure high-fidelity implementation across clinical, peer support, navigation, and medical teams.
JOB RESPONSIBILITIES:
Training & Workforce Development
Develop and deliver training for MI, CRA, CM, trauma-informed care, culturally relevant practice, and ASAM criteria.
Create training kits and digital/printed manuals.
Coordinate Peer Support Training with the University of Arizona.
Maintain training documentation for grant compliance.
Implementation Support & Systems Development
Create workflows, checklists, tracking forms, and EHR templates.
Assist leadership in implementation planning and system design.
Support integration of PRAPARE, SDOH screening, SUD assessments, and transition planning tools.
3. Technical Assistance & Coaching
Provide coaching and fidelity checks for MI, CRA, CM, and documentation practices
Serve as a resource across clinical, peer, navigation, and medical teams.
4. Quality Monitoring & Improvement
Support data collection and evaluation activities.
Participate in CQI cycles and update materials.
5. Interdepartmental & Community Collaboration
Participate in partner meetings, orientations, and cross-agency trainings
QUALIFICATIONS:
Minimum Education Required: Bachelor's degree in Behavioral Health, Social Work, Counseling or related field.
Minimum Experience Required: Minimum of 2+ years in behavioral health, substance use treatment, or program implementation
License Requirement: Associate license preferred
BH Level: BHP
Preferred Education: Master's degree in behavioral health, social sciences, or related field.
Preferred Experience: Experience in Motivational Interviewing, SUD Treatment Approaches, Contingency Management, and trauma-informed care. Experience supporting implementation of evidence-based models or clinical workflows. Experience working with justice-involved populations or medical/behavioral health integration.
REGULATORY:
Minimum 21 years of age.
Able to pass a minimum 5 panel drug test & submit to regular screening.
DPS Level I fingerprint clearance (must possess upon hire and maintain throughout employment).
Maintain a clear Central Registry Background Check.
CPR, First Aid, (must possess upon hire and maintain throughout employment).
Current, valid Arizona Driver's License and 39-month Motor Vehicle Report and proof of vehicle registration liability insurance to meet insurance requirements.
Questions about this position? Contact us at ***********.