Service Representative jobs at Zelis - 3937 jobs

Under general supervision the Patient Hospitality Service Representative is responsible to transport, operate and maintain the Retherm (thermal trays) cart and its companion cart, provide individualized meal service to every patient, assemble patient meal trays following diet orders ensuring diet accuracy. Consult with nursing staff to maintain accurate patient information. Collect patient meal trays. Follow established sanitation procedures for cleaning the Retherm Cart, companion cart, serving utensils, trays, dishes and miscellaneous items used on the cart. Maintain and deliver nourishment supplies as ordered to patient floor units. Follow established guidelines for food items in patient units. Record food, refrigerator and freezer temperatures daily to ensure food safety. Position: Food and Nutrition Rep Department: Food & Nutritional Services Schedule: Per Diem, Day/Eve and Rotating Weekends and Holidays ESSENTIAL RESPONSIBILITIES / DUTIES: This position involves working independently. The individual must possess pride of ownership for the cart and the service that he/she provides to the patients, ensuring patient meal satisfaction is met. He/she must be self-motivated and self-directed and work well alone or in a group setting. He/she must be able and willing to perform multiple task assignments. He/she will occasionally be requested to mentor and train new employees. Duties include: * Assemble meal service cart and its companion cart with all food items and condiments to match menu and diet orders. * Adhere to safe food handling practices while maintaining food's proper temperatures. * Program and operate cart to refrigerate, heat and hold temperatures of food. Notify supervisor of malfunctioning of equipment upon observance. * Transport meal cart and its companion cart without assistance to designated patient unit within scheduled time. Avoid unnecessary damage to cart, it's equipment, the building's walls, elevators and doorways. * Consult with nursing staff about any changes to patients that may affect meal service. Obtain all necessary information in writing by a nurse or physician. Refer complaints or problems to Patient Services Manager or Dietary Supervisor. * Prepare cart food items for service. Match correct measure serving utensils to appropriate menu items. Record hot and cold food temperatures at the start and the end of meal service for every meal. * Greet patients and communicate menu choices appropriate to their specific diet orders. Demonstrate knowledge of food being served, such as recipes and food identification. Refer to dietician when medical questions arise in patient's diets. Seek out an interpreter to aid in patient's menu selection process. * Assemble meal trays according to patient's choices and diet order. Arrange food neatly and attractively on each plate and tray. Deliver meal trays. Ensure patients are satisfied with menu choices and service before exiting the room. Collect meal trays; discard food waste and disposable dinnerware and plasticware. Clean and sanitize carts, trays, china, flatware, serving utensils and beverage urns. Reset cart completely for the next meal service. * Conduct at least one Patient Satisfaction Survey per scheduled shift. Visit patients to discuss dietary issues such as quality of meal service, diet preferences and comments. Record answers and forward completed surveys to Patient Services Manager. * Provide clerical support services. Answer telephone in courteous manner, identifying self and department at all times. Record and keep accurate patient data in the Diet Office and Dispatch logs. Ensure delivery of food items to patients within thirty minutes of initial request. Is adept at typing and possesses computer skills and knowledge. Enter, update and maintain accurate patient diet information using Computrition software. * Deliver nourishments and floor stock to patient units. Maintain established par levels. Rotate stock and follow policy regarding expired food items. Record patient unit's refrigerator and freezer temperatures daily. Maintain a clean and orderly area where supplies are stored on each unit. * Prepare special infant and adult formulas, shakes and tube feedings using a commercial blender. Follow written recipes and instructions as directed. Maintain equipment, tools and the formula room are kept clean and sterile. Assist with the orientation of new staff members by demonstrating basic duties of the job and provide on the job training as needed. * Observe all of BMC's behavioral standards. Report to work clean and neat in appearance, in authorized uniform attire for all scheduled shifts. * Utilizes hospital's behavioral standards as the basis for decision making and to support the hospital's mission and goals. * Follow established hospital infection control and safety procedures. Follow established HACCP guidelines for food safety. * Fulfill all mandatory hospital, state and regulatory employment requirements. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: * High school diploma or GED is preferred. EXPERIENCE: * Preferred: minimum of two years' experience in food service /customer service environment. * Patient feeding experience with all age groups and diet experience preferred. KNOWLEDGE AND SKILLS: * Must possess knowledge of basic principles of nutrition, diets, recipes, food preparation and service. * Must be able to read, write and communicate fluently in English. * Ability to interact and communicate with patients, medical staff, dietary staff, and able to follow accurately diet orders. * Must demonstrate effective interpersonal and communication skills with a background in customer or patient service. * Must be able to follow the standards of federal, state and local regulatory agencies and JCAHO requirements for sanitation, food preparation and handling. * Must be able to lift up to 40lbs and transport the meal cart to unit floors for meal service without assistance. * Must have sufficient dexterity to handle food and equipment efficiently and safely. * Position requires incumbent to walk and stand 95% of the time while engaged in job routine activities. * Incumbents must satisfy the Fit Test Requirements for using the N95 Respirator Mask. Compensation Range: $18.58- $22.20 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

A prominent healthcare institution in Boston is seeking a Prospect Management Analyst to join their Trust's team. This role is essential for managing CRM data, ensuring data integrity, and providing training to staff involved in fundraising activities. The ideal candidate will have a Bachelor's degree and at least three years of relevant experience. Proficiency in Blackbaud CRM is required. The position involves leading data practices, supporting gift officers, and developing policy documentation. Competitive compensation and opportunities for professional development are offered. #J-18808-Ljbffr

A leading biotech company is seeking a Therapeutic Area Strategy Head to guide a focused team in developing a comprehensive portfolio strategy in the cardio-renal-metabolic area. The ideal candidate will have a strong background in life sciences and at least 10 years of experience in pharmaceutical or biotech sectors. This position requires excellent leadership and communication skills, alongside the ability to engage effectively with senior executives. A competitive compensation package and comprehensive benefits are offered. #J-18808-Ljbffr

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Friday 10am-6:30pm, Saturday and Sunday 10am-4:30pm Summary Responsible for moving patients to various locations throughout the hospital. Does this position require Patient Care? Yes Essential Functions Assisting patients or lifting patients into wheelchairs or stretchers. Transporting patients to various locations in the hospital for medical procedures. Ensuring patients are comfortable and safe during transit. Monitoring the scheduling system for transport requests and completing them promptly. Delivering laboratory specimens, medical equipment, supplies, and mail. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Customer Service Experience 0-1 year required and Medical Office/Hospital/Managed Care Experience 0-1 year preferred Knowledge, Skills and Abilities - Excellent customer service skills. - Strong communication skills. - Reliable time-management and attention to detail skills. - Ability to complete the physical tasks of the job including independently lifting 50 pounds. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 55 Fruit Street Scheduled Weekly Hours 20 Employee Type Regular Work Shift Evening (United States of America) Pay Range $17.36 - $23.80/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 501 REDMOND RD NW City: ROME State: Georgia Postal Code: 30165 Job Description: Work Schedule: Two flexible weekdays plus every other weekend (Saturday & Sunday). Hours 6:00 a.m.-8:00 p.m. with a 2:30-3:30 p.m. break. Alternative: 12:00-8:00 p.m., one weekday off, plus every other weekend. Ensures confidentiality of employee, patient, and hospital information. Cross-trains in admitting/emergency room for assistance as needed. Assigns diagnosis codes based on physician orders for various patient types. Reviews and updates assigned reports in timely manner. Collects accurate data from patients and verifies patient eligibility during pre-registration and registration. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Pay Range: $15.43 - $24.68 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 501 REDMOND RD NW **City:** ROME **State:** Georgia **Postal Code:** 30165 **Job Description:** **Shift** : **Monday-Friday 1-9pm, every other weekend** + Ensures confidentiality of employee, patient, and hospital information. + Collects accurate data from patients and verifies patient eligibility during pre-registration and registration. + Assesses authorization needs to ensure payment from payors. + Performs clerical duties for admitting and registering patients. Assist self-pay patients in completing financial questionnaires. + Other duties as assigned. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required) **Pay Range:** $15.43 - $24.68 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Experience **Organization:** AdventHealth Redmond **Schedule:** Full time **Shift:** Day **Req ID:** 150658796

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 3100 E FLETCHER AVE City: TAMPA State: Florida Postal Code: 33613 Job Description: Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions. Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience. Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores. Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas. Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned. Knowledge, Skills, and Abilities: * Able to communicate in English [Required] * Basic computer skills [Required] Education: * N/A Field of Study: * N/A Work Experience: 1+ food service experience required in hospitality industry [Preferred] Healthcare foodservice experience preferred [Preferred] Previous customer service experience required [Required] Previous experience with CBORD or another nutrition software program preferred [Required] Additional Information: * N/A Licenses and Certifications: * N/A Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $15.31 - $24.49 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 3100 E FLETCHER AVE **City:** TAMPA **State:** Florida **Postal Code:** 33613 **Job Description:** + Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions. + Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience. + Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores. + Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas. + Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned. **Knowledge, Skills, and Abilities:** - Able to communicate in English [Required] - Basic computer skills [Required] **Education:** - N/A **Field of Study:** - N/A **Work Experience:** - 1+ food service experience required in hospitality industry [Preferred] - Healthcare foodservice experience preferred [Preferred] - Previous customer service experience required [Required] - Previous experience with CBORD or another nutrition software program preferred [Required] **Additional Information:** - N/A **Licenses and Certifications:** - N/A **Physical Requirements:** _(Please click the link below to view work requirements)_ Physical Requirements - **************************** **Pay Range:** $15.31 - $24.49 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Nutritional Services **Organization:** AdventHealth Tampa **Schedule:** Full time **Shift:** Day **Req ID:** 150714312

Bilingual Patient Service Representatives work onsite with our hospital client staff, patients and other team members while interviewing patients to determine program eligibility. Patient Service Representatives conduct analysis of patients' potential reimbursement and partner with patients to ensure complete understanding of benefits application process. Patient Service Representatives partner with team members and client to ensure that patients' and client's needs are met. Schedule will be: Monday - Friday, 9 am to 5:30 pm. Learn more about this position by watching a short interview with a current Centauri associate: ******************************************* Role Responsibilities: Meet with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible Interview patients; conduct analysis of potential reimbursement, and determine eligibility Introduce services, sets expectations for process and communication to ensure patient understanding Partner with patients to ensure patient understanding of process and assist with any questions during the application process Obtain and manage all needed forms from patients, and follow up throughout process Identify any additional patient needs and direct them to appropriate agencies for assistance Leverage technology and account processing workflows; maintains data integrity with accurate and concise documentation in systems Serve as intermediary for client, account reps and managers, while interacting with team members and hospital staff in a productive, cooperative manner Provide strong client service and collaboration with the team Understand and agree to role-specific information security access and responsibilities Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies Read, understand and agree to security policies and complete all annual security and compliance training Role Requirements: 2+ years customer service experience Must be fluent in Spanish (speak, read, write) Must be able to work onsite at hospital facility Must be able to work schedule above Outstanding communication skills and desire to provide excellent customer service A strong concept of patient advocacy and the desire to help someone every day A strong work ethic, ability to work independently while making a difference Strong computer skills and the ability to multitask while working in a fast-paced environment A positive outlook and eagerness to learn Consistent punctuality and attendance Healthcare experience, patient contact experience a strong plus

Patient Service (Eligibility) Representatives work onsite with our hospital client staff, patients and other team members while interviewing patients to determine program eligibility. Patient Eligibility Representatives conduct analysis of patients' potential reimbursement and partner with patients to ensure complete understanding of benefits application process. Patient Eligibility Representatives partner with team members and client to ensure that patients' and client's needs are met. Position will be located onsite at Capital Region Medical Center.1125 Madison StJefferson City, MO 65101 Schedule will be Tuesday to Saturday, 11 am to 7 pm. Role Responsibilities: Meet with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible Interview patients; conduct analysis of potential reimbursement, and determine eligibility Introduce services, sets expectations for process and communication to ensure patient understanding Partner with patients to ensure patient understanding of process and assist with any questions during the application process Obtain and manage all needed forms from patients, and follow up throughout process Identify any additional patient needs and direct them to appropriate agencies for assistance Leverage technology and account processing workflows; maintains data integrity with accurate and concise documentation in systems Serve as intermediary for client, account reps and managers, while interacting with team members and hospital staff in a productive, cooperative manner Provide strong client service and collaboration with the team Understand and agree to role-specific information security access and responsibilities Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies Read, understand and agree to security policies and complete all annual security and compliance training Role Requirements: 2+ years customer service experience Medicaid experience strongly preferred Must be able to work onsite at hospital facility Must be able to work required schedule. Outstanding communication skills and desire to provide excellent customer service A strong concept of patient advocacy and the desire to help someone every day A strong work ethic, ability to work independently while making a difference Strong computer skills and the ability to multitask while working in a fast-paced environment A positive outlook and eagerness to learn Consistent punctuality and attendance Healthcare experience, and patient contact experience a strong plus

Additional Job Information 8-16 hours per week 4:00 p.m. to 8:00 p.m. Weekend/Holiday Rotation as Required by Department The Catering Associate performs patient meal service for the Department of Food and Nutrition. Responsible for patient meal service on assigned units. This includes menu selections, tray assembly, catering rounds, tray delivery and retrieval, recording of intake/calorie counts, special requests, galley/floor stock maintenance, and nourishment delivery. Communicates directly with nursing to obtain updated diet orders. Responds to patient, family and nursing needs. Job Responsibilities Delivers patient meals to assigned areas, documents meals and calorie intake and rounds on patients in accordance to department expectations. Assembles meal trays and menus in accordance to guidelines. Communicates patient diets, delivery of meals and special requests with patient care team. Maintains an organized and stocked galley. Preforms Other Responsibilities as Assigned. Minimum Qualifications No Experience Preferred Qualifications High School Diploma or GED Work Shift Evening Shift (United States of America) Legal Statement The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction What you'll be doing: Broker & Agency Support: Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs. Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation. Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits. Group Account Management: Support new group onboarding, including application review, census validation, and carrier submissions. Assist with open enrollment meetings, renewal reviews, and plan comparison tools. Maintain accurate group records, policy details, and service notes. Track renewals, missing documents, billing issues, and enrollment updates. Carrier & Vendor Coordination: Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues. Facilitate resolution of escalated member and employer concerns. Ensure compliance with carrier guidelines and timelines. Administrative & Operational Tasks: Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers. Maintain CRM activity logs, follow-up tasks, and documentation. Assist the Group Sales Director in tracking KPI metrics and service SLAs Requirements: Must know all carriers. Traditional group insurance Must have knowledge of working with a census Customer service experience 215 License required Reliable transportation Qualifications: Salesforce knowledge helpful Ichra knowledge helpful Business development experience 5-10 years of experience in health insurance, group benefits, or employee benefits administration (preferred). Knowledge of medical, dental, vision, GAP, and ancillary products. Strong communication skills-professional, clear, and customer focused. Ability to manage multiple priorities with attention to detail and deadlines. Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus. Bilingual (English/Spanish) Salary range: $55-$75k + Commission Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days. March start date

The Global Medical Products and Distribution ("GMPD") segment, focuses on U.S. and International Products and Distribution businesses. We offer industry expertise and an expanding portfolio of safe, effective medical products that improve quality, manage costs and reduce complexity. With our trusted regulatory experience, insights, and infrastructure, we help manufacture and source medical products that meet the demand for value-driven, comprehensive healthcare solutions. We offer surgical kits and accessories designed specifically for the operating room to help create a more efficient OR supply chain, with kits & supplies covering a wide selection of procedures. **Job Summary** The **Sales Representative** , **OR Products, "Specialist"** drives revenue and profitability in their territory. They accomplish this through products, solutions and clinical insights to the acute care hospital marketplace. Focus areas will include driving new business as well as increasing penetration in existing accounts. The OR Product portfolio includes Presource procedural packs & solutions, surgical gloves, surgical drapes, surgical gowns, OR positioners, topical skin adhesives, fluid management and more. This highly visible position, reporting directly to the Region Sales Director, Specialty Products is responsible for meeting and exceeding sales goals by advancing high quality consultation utilizing a solution-based sales model. **Territory:** Ideal candidate location is in/around the Dallas/Ft. Worth Metroplex. Territory includes but is not limited to Dallas, Fort Worth, Texoma, Waco. This is a field-based role. **Responsibilities** + Drive strategies to achieve sales goals across dedicated product categories within assigned geography + Proactively identify, qualify, and execute effective sales opportunities focused on retaining current and new customers while understanding the market landscape + Manage multiple projects simultaneously, maintain accurate records, and effectively organize and prioritize workload to meet deadlines in a fast-paced environment + Effectively utilize and update sales tools to accurately address trends in existing base of business, create call strategies, and to manage territory and strategic business plans with adherence to required activity level + Build consultative relationships with external customers such as clinicians, supply chain partners, and GPO partners as well as internal stakeholders like marketing and customer service + Champion a positive and inclusive work environment by actively participating in team activities, promoting open communication, and fostering a culture of respect and collaboration + Demonstrate mastery of all products and sales applications. Complete conversions and in-servicing, which includes demonstrating product applications, functionality and use + Assist customers with inventory and other related service inquiries + Complete all administrative requirements in a timely and comprehensive manner (expenses, compliance, salesforce.com, as directed) **Qualifications** + Bachelor's Degree or relevant experience preferred + Experience in sales, account/relationship management, or customer success preferred + Strong written and verbal communication skills including active listening, experience in developing and delivering presentations to both small and large groups + Self-motivated and proactive with a strong work ethic and a willingness to take initiative + A critical thinker with a problem-solving attitude, consistently seeking opportunities to improve processes and resolve issues efficiently + Possesses a resilient and confident attitude, with the ability to overcome obstacles and maintain a positive outlook + Technology proficiency with CRM software such as Salesforce and Microsoft Office Suite + A valid driver's license issued in one of the 50 States with a clean driving record + Ability to travel up to 50% within territory including overnight stays + Customer/Vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview **Anticipated pay range:** $125,000 - $155,000 (includes targeted variable pay) **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/09/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Flex Time Dental Sales - Pharmaceutical Sales We are currently recruiting an experienced Dental or Pharmaceutical Sales person to fill a flex time (13 days/month) position. The ideal candidate will hold a Bachelor's degree from an accredited college or university in a Sales related field or be a licensed Dental Hygienist and have 2+ years of sales success in Dental or Pharmaceutical Sales. Our client has the #1 products in the dental market. They are a fortune 500 company that has great product for you to sample/sell and have wonderful marketing materials that we deploy via the iPad. Responsibilities of the Flex Time Dental Sales - Pharmaceutical Sales position Sell and detail products directly to dental professionals Dentists and Hygienists). Call on at least 8 dental offices each day and see the entire office. Deliver 12 or more face to face presentations/day to targeted dentists and hygienists. Conduct lunch and learn sessions with at least one office per day Conduct dental products presentations with a company iPad. Requirements of the Dental Sales - Pharmaceutical Sales position Job Requirements Bachelor's degree from an accredited college or university in Sales related field or Dental Hygiene 2+ years of sales success in Dental or Pharmaceutical Sales Ability to work on a flex time (13 days/month) basis Documented sales success Relationships with dentists in the local market. Compensation The starting annual salary for this position is $30,000.00 Annual performance bonus of $5000. Auto Allowance Company Paid Storage Area Company Paid Iphone and iPad Job Type: Part-time Seniority Level Entry level Industry Pharmaceuticals Employment Type Part-time Job Functions Business DevelopmentSales

Flex Time Dental Sales - Pharmaceutical Sales We are currently recruiting an experienced Dental or Pharmaceutical Sales person to fill a flex time (13 days/month) position. The ideal candidate will hold a Bachelor's degree from an accredited college or university in a Sales related field or be a licensed Dental Hygienist and have 2+ years of sales success in Dental or Pharmaceutical Sales. Our client has the #1 products in the dental market. They are a fortune 500 company that has great product for you to sample/sell and have wonderful marketing materials that we deploy via the iPad. Responsibilities of the Flex Time Dental Sales - Pharmaceutical Sales position Sell and detail products directly to dental professionals Dentists and Hygienists). Call on at least 8 dental offices each day and see the entire office. Deliver 12 or more face to face presentations/day to targeted dentists and hygienists. Conduct lunch and learn sessions with at least one office per day Conduct dental products presentations with a company iPad. Requirements of the Dental Sales - Pharmaceutical Sales position Job Requirements Bachelor's degree from an accredited college or university in Sales related field or Dental Hygiene 2+ years of sales success in Dental or Pharmaceutical Sales Ability to work on a flex time (13 days/month) basis Documented sales success Relationships with dentists in the local market. Compensation The starting annual salary for this position is $30,000.00 Annual performance bonus of $5000. Auto Allowance Company Paid Storage Area Company Paid Iphone and iPad Job Type: Part-time Seniority Level Entry level Industry Pharmaceuticals Employment Type Part-time Job Functions Business DevelopmentSales

Bilingual Sales & Enrollment Client Specialist - Remote (Spanish) Thriveworks, clinician-founded and led, is a leading mental health provider of therapy and psychiatry. We offer in-person and online care, with 340+ offices and 2,200 clinicians across the US. In 2007, our Founder, AJ Centore, PhD, called 40 fellow clinicians and reached 40 voicemails - quickly learning that the counseling experience was subpar for both clients and clinicians. A year later, in 2008, he launched Thriveworks and set out to make therapy work better for everyone. Thriveworks offers mental health services to individuals of all ages, from adults to teens to children, helping them with their unique individual and relationship challenges. About the Job Our Center of Excellence is built on a culture of service excellence. Everyone can benefit from working with a skilled therapist, counselor, or life coach, and we strive to ensure that people all across the country have that very opportunity. The role of Enrollment Specialist at Thriveworks is a sales and full-time remote position, and is responsible for actively managing a pipeline of prospective clients seeking mental health services. The ideal candidate excels in a fast-paced, mission-driven environment, demonstrating exceptional communication, attention to detail, and adaptability. We have a lot of people reaching out for support, and it's our job to help them feel heard, explain what Thriveworks offers, and match them with the right service. You'll walk them through the scheduling process and make sure they feel comfortable, informed, and excited about getting started with their first appointment. Responsibilities Manage high-volume inbound and outbound client interactions using platforms such as Salesforce, NICE, and ThriveSupport. Prospecting new leads, handling inbound calls, and conducting outbound outreach to support referral programs and engage prospective clients. Handle 50+ calls daily while maintaining a high standard of organization and follow-through. Meet or exceed key performance indicators (KPIs), including client conversion rates, intake targets, quality assurance (QA) standards, and schedule adherence. Ensure clients are a strong fit for services by aligning their needs with appropriate offerings Address and escalate client concerns to other departments and leadership, and follow up as necessary to ensure satisfactory resolution. Work collaboratively in a fast-paced and ever-changing team environment. Additional duties requested by Supervisor/Manager. Compensation: The base salary starts at $43,118 ($20.73/Hr). In addition to the base salary, Enrollment Specialists have the opportunity to earn $0 - $30,000+ in commission annually, based on performance and achievement of goals. Requirements: Sales/Customer Service and Call Center experience is required, experience in the mental health field is preferred. Bachelor's degree or a minimum of 2 years of inside sales experience within a digital health or similar sales environment (handling both inbound and outbound leads). High proficiency in Google Suite (Docs, Sheets, Gmail, etc.) and CRM platforms, particularly Salesforce. Must be fluent in Spanish Must have a designated, quiet workspace to maintain client confidentiality and adhere to HIPAA compliance standards. Excellent verbal and written communication skills, with the ability to engage a diverse range of clientele professionally and empathetically. Work hours: Monday-Friday, 8:00 AM to 9:30 PM EST; Saturday & Sunday, 8:00 AM to 6:00 PM EST (subject to change). This is an FT position with benefits, ranging between 32 - 40 hours per week, depending on the business needs. Shift Bid opportunities are available (every 6 months) based on performance. Internal candidates must be currently in good standing in their current role. Benefits: Competitive compensation + commission opportunities 401(k) with employer match Medical, Dental, Vision, Life Insurance Paid time off and holidays Employee Assistance Program (EAP) Professional growth and advancement opportunities This is a remote, sedentary role that requires extended periods of sitting and working on a computer. Frequent typing and use of a standard keyboard and mouse are required. Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified to bring your unique perspective to our team. Interested in joining Team Thriveworks? We're thrilled to meet you! With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team: Our recruiters and other team members will only email you from ************************* or an @thriveworks.com email address. Our interviews will take place over Google Meet (not Microsoft Teams or Zoom) We will never ask you to purchase or send us equipment. If you see a scam related to Thriveworks, please report to ***********************. You can contact ************************** with any questions or concerns. Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team. By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.

Our Customer Support Consultants are the direct line between IDEXX and our customers. That is why they are so crucial to achieving our Purpose. This role is best suited to organized, passionate communicators who strive to help veterinarians, veterinary technicians, and animal healthcare diagnostic professionals keep our pets healthy. Successful candidates will be able to thrive in a fast-paced environment where they will navigate a variety of inquiries to provide a solution to our customer every 5 minutes on average (50-70 calls daily). Ability to multitask is essential as consultants will resolve customer inquiries through a variety of methods of communication and will utilize documentation and programs to ensure a solution while the customer is on the call. Our Customer Support Consultants are working from home fulltime and will continue to remain virtual. This means that we are providing our onboarding, training, and support for our new hires (like yourself) virtually as well. In the role of Reference Laboratory Customer Support Consultant: You will act as the liaison between customers and the IDEXX laboratories. As a member of this team, you will answer customer questions and quickly and effectively resolve issues. You will provide and clarify lab test results, coordinate follow-up tests on samples, and help coordinate the pickup and delivery of samples. What You Need to Succeed : The ideal candidate will be fluent in both French and English The ideal candidate will be highly motivated, goal-oriented, and a strong collaborator. A proven track record of providing extraordinary customer service. You are experienced in a technically related field, veterinary practice, laboratory setting, and/or contact center environment is helpful. It is important to have strong computer and technical skills. You will be a master problem solver with fine attention to detail while leveraging your strong organizational skills in a multi-tasking environment. You have the ability to learn quickly and apply skills and abilities to a variety of customer interactions. Superb listening and communication (verbal and written) skills are a must in order to be a successful customer support specialist. Strong interpersonal skills with the ability to establish rapport quickly are equally important qualities to have. You possess an associate's or bachelor's degree in a computer-related discipline or scientific (Biology/Chemistry/etc.) discipline is preferred or equivalent combination of education and experience. Ability to be on the phone for 8 hours a day in a quiet workspace or office. *When working from your virtual office, you are required to be available by telephone, voicemail, email, and Teams Microsoft messaging during your scheduled business hours. A high-speed hardwired internet connection (minimum 15 Mbps download; 3 Mbps upload) must be maintained. You will be supplied with a laptop, docking station, monitor(s), and headset, which will need to be maintained appropriately. Schedule: This role requires schedule flexibility. The ability to work 8.5 hours between 11:30am and 8:00pm EST Monday-Friday and Saturdays (9am -5:30pm EST) on a rotating basis. Reliable and dependable attendance is an essential function of this position. What you can expect from us: Hourly rate of $20/hr + based on experience Eligible for annual bonus Health / Dental / Vision Benefits Why IDEXX We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI- REMOTE

Navajo Preference Employment Act In accordance with Navajo Nation and federal law, TCRHCC has implemented an Affirmative Action Plan pursuant to the Navajo Preference in Employment Act. Pursuant to this Plan and corresponding TCRHCC Policy, applicants who meet the necessary qualifications for this position and (1) are enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe will be given preference in hiring and employment for this position, (2) are legally married to enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe and meet residency requirements will be given secondary preference, and (3) are enrolled members of other federally-recognized American Indian Tribes will be given tertiary preference. Overview POSITION SUMMARY A Client Service Technician (CST) will work alongside the Case Manager as well as others in the field, such as social workers. Client Service Technician will have varying responsibilities at TCRHCC. Incumbent serves as an Outpatient/Inpatient client service technician for Case Management. The client service technician will receive and work with culturally diverse low-income populations having multiple barriers experiencing health disparities such as: educational inequalities, poverty, environmental threats, inadequate access to healthcare, domestic violence issues, substance abuse, and/or mental health issues. The client service technician for Case Management works with a multidisciplinary team within the healthcare quality service delivery setting. The client service technician is responsible for delivery polite, courteous and empathetic customer service for patients of Case Management Services and at time may be assigned to assist with Utilization Review. The client service technician for Case Management reports directly to the Director of Care Coordination. Qualifications NECESSARY QUALIFICATIONS Education: High school diploma or GED Certification: Must maintain a current valid certification of the following throughout employment: * Basic Life Support (BLS) from the American Heart Association, must obtain within 3 months from hire date. Experience: * Must have two (2) years of medical experience in a hospital setting * Demonstrate some knowledge of case management * Basic knowledge of medical terminology * Demonstrate knowledge of electronic health record systems Other Skills and Abilities: A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. All employment references must address and indicate achievement in each one of the following areas: * Positive working relationships with others * Must have excellent customer service skills, personal and telephone communication skills * Possession of high ethical standards and no history of complaints * Reliable and dependable; reports to work as scheduled without excessive absences * Effective verbal & written communication skills * Team management focuses on promoting a positive and proactive approach to problem resolution * Perform in a wide degree of creativity and latitude and work independently; provide detailed reports and instruction to supervisor/manager * Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of TCRHCC a record of satisfactory performance and that the applicant can perform the essential functions of the job * Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC and demonstrating to the satisfaction of TCRHCC that the applicant can perform the essential functions of the job * Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading or incomplete information, as determined by TCRHCC. MENTAL AND PHYSICAL EFFORT The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical: Work requires walking, periods of standing, and sitting. Work also requires extensive periods of time working at a personal computer. Must be able to lift up to 25 lbs (i.e. supplies); must be able to distinguish numbers, letters, and colors. Mental: Contacts often require tact and sensitivity as those related to stressful situations such as death, dying and catastrophic illnesses. Must be able to prioritize, use good judgment, and coordinate a variety of issues while being frequently interrupted. The incumbent performs difficult and complex assignments that are Service Unit wide in scope and encompass a variety of compliance activities and requirements. The work requires the ability to deal relatively independently with the interrelated elements that affect patient services and assessed needs in order to resolve or prevent any delays in service and any other controversial matters that may arise. The work requires diversity in professional nursing/ social work and compliance knowledge and experience. Environmental: Incumbent may be exposed to infectious diseases, dust, fumes, and gases for a prolonged period of time. May occasionally be exposed to chemical agents and loud noises. Responsibilities ESSENTIAL FUNCTIONS: * Works proactively with the Nurse Case Managers and Social Worker Case Managers of TCRHCC for care coordination of the patient populations served by TCRHCC. * Ability to read, write, and speak English to work alongside the Nurse Case Manager and Social Worker Case Managers. * Assist with special projects or reports as assigned. * Works with DME/Transportation department if needed to assist with DME/Transportation. * Works closely under supervision and supports Case Managers in the department through creating and faxing documentation packets for patient transfer/placement, records maintenance, coordination with other hospital clinics, and general assistance. * Assists Case Managers in maintaining a variety of worklists and reports for department. * Case Management Support: * Assisting case managers with various tasks, such as scheduling appointments, gathering information, and preparing reports. * Facilitating communication between patients, case managers, and other healthcare professionals. * Supporting the development and implementation of patient care plans. * Administrative Tasks: * Maintaining accurate and up-to-date client records. * Preparing reports and documentation as needed. * Assisting with billing and insurance-related tasks as indicated. * Obtains medical reports or health information from other facilities or providers. * Will utilize facility Electronic Health Record and other specified programs/applications to maintain client data. * Responsible for electronic health records data entry pertinent to patient service role * Excellent time management and organizational skills. * Assists with all Care Coordination meeting minutes, sign-in sheets and room scheduling. * Acts as the back up for the timekeeper if needed. * Ensure proper PPE is always worn while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering face piece respirator or higher, if available), and eye or face shield. * Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (see CDC website for most current updates) * Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee, and external customer satisfaction * Performs other duties as assigned.

PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: Responds to telephone calls promptly and courteously using the standard clinic greeting. Obtains pertinent information from caller including correct first and last name, address, telephone number and date of birth if applicable. Gives information regarding clinic within scope of authority and refers questions to staff with the authority to assist caller. Seeks assistance as appropriate with clinical or sensitive information. Prioritizes and redirects calls as necessary. PRINCIPAL DUTIES AND RESPONSIBILITIES: Answers incoming calls and directs appropriately. Verifies patient's name, address, telephone number and date of birth. Schedules appointments using the appointment template. Verifies the patient's insurance information and also books a pre-registration appointment when applicable. Turns answering service on and off. Obtains messages from answering service, contacting patients or notifying appropriate staff of message. Notifies patients of cancelled or rescheduled sessions by telephone and mail if necessary. Cancels appointments on the computer. Responds to TTD calls Qualifications MINIMUM SKILLS AND KNOWLEDGE REQUIREMENTS: High school diploma or equivalent. Must be able to work independently with effective communication skills. Ability to relate to staff and patients in a professional manner. Good organizational and telephone skills. Bilingual required. WORKING CONDITIONS: Works in a busy community health center in downtown business district. Interruptions are present and can be disruptive to work flow. Stress is present due to a high volume of work, diversified nature of activities and frequent crises and deadlines. PHYSICAL REQUIREMENTS: Physical demands require lifting of small pieces of office equipment and/or boxes not to exceed 20 lbs. Standing, walking and sitting involved with position. Visual acuity sufficient for reading. Hearing acuity for holding conversations with or without the use of audio devices.