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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Billerica, MA | $86,562 | $41.62 |
| 2 | Bedminster, NJ | $81,688 | $39.27 |
| 3 | Pittsburgh, PA | $66,404 | $31.93 |
| 4 | Augusta, ME | $62,118 | $29.86 |
| 5 | Arlington Heights, IL | $55,733 | $26.79 |
| 6 | Centerville, OH | $46,459 | $22.34 |
| 7 | Charlotte, NC | $43,184 | $20.76 |
| 8 | Atlanta, GA | $41,766 | $20.08 |
| 9 | Lutz, FL | $41,144 | $19.78 |
| 10 | Louisville, KY | $39,590 | $19.03 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $106,948 | $51 | - |
| 2 | Senior Client Service Specialist | $84,675 | $41 | - |
| 3 | Information Service Specialist | $80,791 | $39 | - |
| 4 | Senior Technical Service Specialist | $77,149 | $37 | - |
| 5 | Transactional Specialist | $75,564 | $36 | - |
| 6 | Senior Service Specialist | $74,946 | $36 | - |
| 7 | Service Consultant | $66,758 | $32 | - |
| 8 | Processing Specialist | $63,345 | $30 | - |
| 9 | Operations Specialist | $60,684 | $29 | - |
| 10 | Service Officer | $60,069 | $29 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | GCOM | $77,749 | $37 | - |
| 2 | Ncn | $45,153 | $22 | 1 |
| 3 | Envera Health | $44,374 | $21 | - |
| 4 | INETICO | $42,099 | $20 | - |