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Top Premium Representative Skills

Below we've compiled a list of the most important skills for a Premium Representative. We ranked the top skills based on the percentage of Premium Representative resumes they appeared on. For example, 23.7% of Premium Representative resumes contained Service Department as a skill. Let's find out what skills a Premium Representative actually needs in order to be successful in the workplace.

The six most common skills found on Premium Representative resumes in 2020. Read below to see the full list.

1. Service Department

high Demand
Here's how Service Department is used in Premium Representative jobs:
  • Assisted the sales and customer service departments in answering calls.

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2. Policy Changes

high Demand
Here's how Policy Changes is used in Premium Representative jobs:
  • Responded to inquiries regarding insurance availability, eligibility, policy changes and transfers.
  • Reported policy changes and company conditions affecting customer satisfaction.
  • Handled all client customer service needs, including but not limited to billing questions/issues, loan requests and policy changes.
  • Labeled/Filed all receipts, policies, policy changes, and all transactions by customer name or policy type.
  • Provided quotes and executed online policy changes for auto, home and excess liability.
  • Answered phones and submit auto policy changes to be processed.

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3. Ensure Accuracy

high Demand
Here's how Ensure Accuracy is used in Premium Representative jobs:
  • Updated customers files to ensure accuracy of out-going mail (credit card).
  • Interviewed patients upon arrival for pre surgical testing or surgical procedures to ensure accuracy with all demographic and financial information.

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4. As400

average Demand
Here's how As400 is used in Premium Representative jobs:
  • Utilized Nationwide system call AS400 Reason for leaving I received a promotion to the Quality department.

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5. Insurance Companies

average Demand
Here's how Insurance Companies is used in Premium Representative jobs:
  • Handled reconciliation and payment of premiums to insurance companies for voluntary insurance programs using AS/400 software.
  • Provided support to Marketing and Account Executives by preparing renewal applications and submitting policy information to insurance companies.
  • Cooperated with Medicare and private insurance companies to obtain certifications for patient procedures and referrals to specialists.
  • Conducted claims settlements by negotiating with attorneys and insurance companies, ordered police reports and determined liability and collections.
  • Telephoned insurance companies to verify patients' coverage and to obtain information concerning extent of benefits.
  • Coordinated and facilitated benefits and prior authorization between patients, physicians, and insurance companies.

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6. Customer Service

average Demand
Here's how Customer Service is used in Premium Representative jobs:
  • Maintained administrative operations of customer service/vendor relations.
  • Performed excellent customer service by explaining policy coverage and negotiating between medical offices and clients primary insurer on a daily basis.
  • Provided customer service for a variety of consumers interested in debt relief programs; consistently meeting or exceeding company requirements.
  • Performed diverse customer service and trading functions for brokerage customers, ensured accurate customer account procedures/management and secure trades.
  • Provided customer service as it relates to employee insurance eligibility transactions to Brokers, insurance administrators, and Account Managers.
  • Assumed role ensuring quality customer service to policyholders and assisting in the daily operation activities of the agency.

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7. Inbound Calls

average Demand
Here's how Inbound Calls is used in Premium Representative jobs:
  • Answered inbound calls and chat requests related to employment verification, career assistance, graduation and general university inquires.
  • Answered inbound calls, processed transactions and performed quality control for shareholder services and elite representative lines.
  • Handled inbound calls regarding motor vehicle insurance surcharges, notices via telephone and/or citizen correspondence.
  • Handled 300 inbound calls verify eligibility for services and recording payment accurately
  • Received inbound calls and answered questions from customers satisfactorily.
  • Answered inbound calls service customer inquiries of transaction denials

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8. Ticket Sales

low Demand
Here's how Ticket Sales is used in Premium Representative jobs:
  • Trained in Ticketmaster system for both will call and ticket sales for hockey, arena football, and all other events.
  • Handled ticket sales of all types for major college sporting events.
  • Organized and distributed all internal Dodger requests for tickets and passes, and processed season ticket sales and single game orders.
  • Conducted ticket sales utilizing Point of Sale software.
  • Managed ticket sales for university sports programs.

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9. Insurance Policies

low Demand
Here's how Insurance Policies is used in Premium Representative jobs:
  • Calculated premiums for workers compensation and general liability insurance policies.
  • Reconciled auditable exposure estimates on Worker's Compensation and General Liability Commercial insurance policies.
  • Responded to telephone inquiries regarding insurance policies including all billing questions, providing quality service to customers.
  • Implemented insurance policies/ rules and regulations to process claims properly.
  • Verified insurance policies for individuals that may qualify.
  • Answered phone queries on insurance policies along with contacting future prospects to have their insurance policies listed with State Farm.

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10. Physical Audits

low Demand
Here's how Physical Audits is used in Premium Representative jobs:
  • Ordered Telephone and Physical Audits when any Commercial Liability or Work Comp policy was getting ready to renew.

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Jobs With Trending Skills

11. High NET

low Demand
Here's how High NET is used in Premium Representative jobs:
  • Promoted to High Value Client Representative, servicing high net worth clients as well as the firm's most active traders.
  • Prepared reports & special expedited requests (such as evidence for IRS Audit) and for high net worth clients.
  • Increased tax efficiency in high net worth client portfolios by conducting a benefit analysis for each clients' individual circumstances/assets.
  • Worked with high net worth pattern day traders by analyzing their trades to communicate certain trade violations/restrictions occurred.
  • Provided client support to high net worth individuals.
  • Assisted High Net Worth clients in their day to day account activity service and trading needs.

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12. VIP

low Demand
Here's how VIP is used in Premium Representative jobs:
  • Created positive relations representing a professional organization and their respective VIP clients.
  • Educated Primary Care Physicians' patients on the MDVIP business model highlighting features, benefits, superior healthy results and value.
  • Issued up to 150 complimentary tickets per shift for meals, rooms & concert tickets, upon requests of VIP guests.
  • Maintained an open line of communication with management to help ensure a pleasurable and smooth experience for VIP customers.
  • Worked with other VIP Representatives and directly with Casino Hosts to increase the guests that qualify for VIP status.
  • Planned vacations, accommodations as well as dinner reservations, transportation and other activities and adventures for our VIPS

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12 Most Common Skill For A Premium Representative

Service Department23.7%
Policy Changes20.1%
Ensure Accuracy19.4%
As4007.9%
Insurance Companies5%
Customer Service5%
Inbound Calls4.3%
Ticket Sales4.3%

Typical Skill-Sets Required For A Premium Representative

RankSkillPercentage of ResumesPercentage
1
1
Service Department
Service Department
23.7%
23.7%
2
2
Policy Changes
Policy Changes
20.1%
20.1%
3
3
Ensure Accuracy
Ensure Accuracy
19.4%
19.4%
4
4
As400
As400
7.9%
7.9%
5
5
Insurance Companies
Insurance Companies
5%
5%
6
6
Customer Service
Customer Service
5%
5%
7
7
Inbound Calls
Inbound Calls
4.3%
4.3%
8
8
Ticket Sales
Ticket Sales
4.3%
4.3%
9
9
Insurance Policies
Insurance Policies
3.6%
3.6%
10
10
Physical Audits
Physical Audits
2.2%
2.2%
11
11
High NET
High NET
2.2%
2.2%
12
12
VIP
VIP
2.2%
2.2%

2,306 Premium Representative Jobs

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