Premium service representative job description

Essential Duties and Responsibilities:
• Performs the following duties before the material is brought into the production room; verifies the actual material matches the part code and description on the Bill of Material, verifies the actual material matches both barcodes on the pallet, verifies the expiration date of the material, verifies the condition of the packaging of the material, verifies the material is staged to the appropriate staging bin location, and checks that the actual pallet quantity coming into a room matches the quantity on the barcode label.
• Immediately informs the Production Supervisor or Coordinator of discrepancies between the barcode quantity and actual quantity.
• Requisitions materials and/or ingredients from Warehouse personnel.
• Runs variance report and compares material used to material staged and provide the information to the supervisor or the lead on a timely basis.
• Assists Production Leads to ensure pallet quantities match tag quantities for any material returning to the Warehouse.
• Prints and monitors bin reports throughout shift to identify problems and resolves them immediately.
• Suggests changes to procedures that may increase the accuracy of inventory.
• Assists leads in ensuring the staging bin inventory is accurate at the end of each production shift.
• Assists in breaks and lunches.
• Maintains area free of debris.
• Follows Nation Pizza Products' Power jack policy.
• Suggests ways to control labor and supply costs as well as improve processes.
• Ensures that all work activities are performed with attention to the highest standards for quality, safety and compliance with all appropriate legal and food safety requirements and a focus on continuous improvement.
• Ensures that all Standard Operating Procedures (SOP's) are followed.
• Follows all company policies & procedures as well as the GMP's (Good Manufacturing Practices).
• Maintains a high level of safety awareness for an accident-free work place.
• Reports any unsafe or hazardous work conditions or safety-related issues to Management.
• Accomplishes all tasks as appropriately assigned or requested.

Education, Skills and Experience:
Education:
• High school diploma, GED or equivalent.

Skills and Experience:
• One to three months related experience and/or training or equivalent combination of education and experience.
• Ability to work overtime, irregular hours or rotating shifts.
• Ability to speak, write and understand English.
• Ability to communicate and work effectively with a variety of diverse individuals within the plant.
• Ability to read and interpret documents such as safety rules, operating instructions, formulas, and policy and procedures manuals.
• Ability to write standard information into related paperwork.
• Ability to add, subtract, multiply, and divide in all units of measure including but not limited to pounds, ounces, grams, using whole numbers, common fractions, decimals, and temperatures.
• Knowledge of Microsoft Applications.
• Ability to thrive in a constantly changing environment.

Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to walk and talk or hear. The employee is required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and taste or smell. The employee must frequently lift and/or move up to 50 pounds unassisted, and occasionally lift and/or move 51-100 pounds assisted. Specific vision abilities required by this job include -close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment: While performing the duties of this job, the employee regularly works near moving mechanical parts. The employee is frequently exposed to airborne particles. The employee occasionally works in high, precarious places. Employee may be exposed to extreme hot or cold temperatures. The noise level in the work environment is usually moderate to loud.

Organizational Structure:
The Topping Production Gatekeeper will report directly to the Topping Production Supervisor.

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