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Presentation manager skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical presentation manager skills. We ranked the top skills for presentation managers based on the percentage of resumes they appeared on. For example, 27.8% of presentation manager resumes contained customer service as a skill. Continue reading to find out what skills a presentation manager needs to be successful in the workplace.

15 presentation manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how presentation managers use customer service:

Developed, implemented, and managed policy and procedures ensuring achievement of high quality customer service standards.
Provided customer service assistance and training to both corporate and field organizations.

2. PET

Here's how presentation managers use pet:

Coordinated designated adoption events with local animal shelters.-Trained all new employees on pet care procedures.
Reported Directly to the Operations manager and assisted with the hiring, training, and developing of Pet Products associates.

3. Merchandise Presentation

Here's how presentation managers use merchandise presentation:

Facilitated consistent standards throughout region by directing and training on merchandise presentation to district managers and store staff.
Challenged with orchestrating over the top merchandise presentations while adhering to monthly budgetary restrictions and meeting strategic goals.

4. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how presentation managers use sales floor:

Revamped process in which product is delivered to sales floor allowing for more productive time management.
Assess areas of opportunity, propose and implement sales floor & stockroom operation changes.

5. Inventory Control

Here's how presentation managers use inventory control:

Direct inventory controller, primary employee supervisor and primary customer satisfaction and relations person.
Inventory control, inventory preparation and shortage control.

6. Store Operations

Here's how presentation managers use store operations:

Partnered with Store Operations team in the production of the Store Opening and Remodel Process Manuals.
Manage a team of 5- 20 employees while running the overall store operations.

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7. Store Procedures

Here's how presentation managers use store procedures:

Recommended improvements to store procedures.
Opened and closed the store, made sure that proper store procedures and policies were followed.

8. Store Management

Here's how presentation managers use store management:

Trained and developed store management staff on merchandising standards and disciplines.
Performed store management functions as Manager-On-Duty.

9. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how presentation managers use loss prevention:

Looked at ways to improve it and shared with district and loss prevention manager, while collaborating with our corporate office.
Influenced all operational aspects of the store such as budget, payroll, loss prevention, scheduling, hiring and training.

10. Window Displays

Here's how presentation managers use window displays:

Develop and implement plans for merchandise displays or window displays.
Designed and created store/window displays.

11. Plan-O-Grams

Plan-o-grams, also known as planograms, is a visual strategy that focuses on the planned layout of a store's products and services. It primarily aims to put products in a position that will attract customers, securing sales in the process.

Here's how presentation managers use plan-o-grams:

Ensured plan-o-grams were completed timely and correctly.
Supervised, coached, trained and led 30-50 member teams to physically execute floor fixture and merchandise sets and plan-o-grams execution.

12. Visual Presentation

Here's how presentation managers use visual presentation:

Supported the development of all visual presentations including internal displays, windows, creative execution and merchandising for all factory storefronts.
Support the store organization through the development, direction and communication of visual presentation techniques and merchandising standards.

13. Store Sales

Here's how presentation managers use store sales:

Developed and implemented in-store sales and marketing methods to increase store production resulting in increased sales and a highly motivated staff.
Supported the store managers needs to meet store sales goals.

14. Store Presentation

Here's how presentation managers use store presentation:

Traveled to set new store presentation throughout district.
store presentation, product placement,

15. PowerPoint

Here's how presentation managers use powerpoint:

Developed and rolled out PowerPoint templates, including implementation guidelines and training.
Acted as the creative force behind client presentations (PowerPoint) for Disney, AMC, and national cable TV channels.

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What skills help Presentation Managers find jobs?

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List of presentation manager skills to add to your resume

The most important skills for a presentation manager resume and required skills for a presentation manager to have include:

Customer Service
PET
Merchandise Presentation
Sales Floor
Inventory Control
Store Operations
Store Procedures
Store Management
Loss Prevention
Window Displays
Plan-O-Grams
Visual Presentation
Store Sales

Store Presentation
PowerPoint
Product Presentations
Customer Complaints
Direct Reports
POS
Product Knowledge
Presentation Standards
Promotional Strategies
Product Flow
Performance Reviews
Bank Deposits
Product Placement

Financial Plan
Cash Drawers
Copywriting
Store Associates
Overall Presentation
Sales Reports
Performance Evaluations
Visual Direction
Performance Feedback
Customer Inquiries
Corporate Policies
Store Inventory

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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