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The differences between president and founders and customer service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a president and founder and a customer service manager. Additionally, a president and founder has an average salary of $101,739, which is higher than the $61,487 average annual salary of a customer service manager.
The top three skills for a president and founder include web design, financial management and non-profit organization. The most important skills for a customer service manager are strong customer service, payroll, and customer satisfaction.
| President And Founder | Customer Service Manager | |
| Yearly salary | $101,739 | $61,487 |
| Hourly rate | $48.91 | $29.56 |
| Growth rate | 6% | 6% |
| Number of jobs | 30,920 | 313,110 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 46% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A president/founder is responsible for establishing efficient company strategies in achieving short-term and long-term business goals. The president/founder manages the overall workforce, ensuring the proper allocation of budget and resources for each department. A president/founder also identifies business opportunities to generate revenues and increase profitability, adjusting with the current market trends and regularly communicating with the board members for any plans and updates. They also manage business investments and partnerships to promote the business' brand and reputation. A president/founder must have excellent communication and leadership skills in bringing the company towards its goals and objectives.
Customer service managers are in charge of overseeing a group of customer service associates. They ensure that key metrics are met by the employees. These metrics usually include average handling time and customer satisfaction ratings. They also give coaching to employees who might need additional guidance in reaching team goals. Customer service managers are expected to have had experience on the operations floor to balance their role as a strategic leader and a people manager. They should have customer service skills, decision-making skills, and communication skills.
President and founders and customer service managers have different pay scales, as shown below.
| President And Founder | Customer Service Manager | |
| Average salary | $101,739 | $61,487 |
| Salary range | Between $49,000 And $207,000 | Between $35,000 And $105,000 |
| Highest paying City | - | Washington, DC |
| Highest paying state | - | New Jersey |
| Best paying company | - | KLA |
| Best paying industry | - | Manufacturing |
There are a few differences between a president and founder and a customer service manager in terms of educational background:
| President And Founder | Customer Service Manager | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 46% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between president and founders' and customer service managers' demographics:
| President And Founder | Customer Service Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 68.7% Female, 31.3% | Male, 37.0% Female, 63.0% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5% | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |