President/chief executive officer jobs in Albuquerque, NM - 51 jobs

Job DescriptionBenefits: Dental insurance Health insurance Vision insurance We are seeking an Executive Officer to lead our company! You will help develop and execute the company's strategy and direction. Responsibilities: Help set the company's strategy and direction Maintain and adapt the company's culture Oversee and drive team to achieve mutually agreed goals Discuss company financials and roadmap with potential investors Qualifications: Previous experience in executive management Strong leadership qualities Strong integrity and accountability Strong negotiation skills Ability to handle pressure Excellent written and verbal communication skills

In compliance with goals, policies and objectives established by the Tribal Council and Governor; directs, coordinates and administers all aspects of the Sandia Resort & Casino. Working closely with Tribal Council, Governor and senior management drives the strategic planning process and assists in defining organizational objectives, policies and operating plans to ensure the achievement of business goals. Provides direction to Casino and Resort Senior Management. Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success of the Pueblo of Sandia today and in the future. Essential Duties and Responsibilities Responsible for the management of the Pueblo of Sandia's Resort and Casino to ensure profits are commensurate with the best interests of the Pueblo of Sandia, its customers and employees. Reviews and evaluates all business operations and assures uniform, coordinated and efficient business systems, processes and management strategies. Supervises and directs the senior management responsible for the day-to-day operations and management. Establishes short and long-term strategic planning across the Enterprise organization. Oversees and provides counsel to departments as they make decisions that affect day-to-day operations and makes recommendations for strategies, plans and policies. Directs operations to achieve budgeted results and other financial criteria. Promotes an environment that encourages planning, communications cooperation, collaboration and efficiency with effective leadership for key management positions. Encourages a results-oriented culture. Represents the Governor internally and externally in support of community and Tribal relations as needed. Ensures that all activities are performed in compliance with local, state and Tribal regulations and laws governing business and gaming operations. Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia. Additional Responsibilities Creates an environment of team member engagement and fosters a collaborative and inclusive work environment. Performs additional duties and responsibilities as necessary or assigned. Key Performance Indicators This position has Key Performance Indicators (KPI's) identified as a measurement of success. KPI's will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI's as part of the performance review process Knowledge, Skills, and Abilities Excellent verbal and written communication skills. Strong leadership ability. Ability to think strategically, analytically and critically. Ability to work collaboratively with Governor, Tribal Council and senior management. Excellent decision-making skills. Excellent computer and Windows software skills. Ability to manage multiple enterprise sites. Ability to exercise good judgment and make sound decisions in a manner consistent with the essential job functions. Ability to interact effectively with staff, public, and appointed officials. Knowledge of employee development and performance management skills. Ability to create an environment of teamwork by communicating common goals and showing appreciation for team members contributions and on-going support. Qualifications Education and Experience Required: Bachelor's Degree in Business Administration or related field from an accredited college or university. Fifteen (15) years' experience at the executive level; combining gaming and hotel responsibilities. Preferred: Master's Degree in Business Administration or related field. Tribal Gaming experience. Note: Relevant work experience or education may be substituted to satisfy education and/or work experience. License/Certifications/Registrations Must be able to obtain and maintain the required STGC Gaming License. Will require a pre-employment and random drug screening. Must possess and maintain a valid, unrestricted New Mexico Driver's License. Physical Requirements/Working Conditions The following selected physical activities are required to perform the essential functions of this position Physical Requirement Description Balancing Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium. Crouching Bending the body downward and forward by bending leg and spine. Feeling Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Finger Dexterity Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Grasping Applying pressure to an object with the fingers and palm. Hearing Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Kneeling Bending legs at knee to come to a rest on knee or knees. Lifting Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Pulling Using upper extremities to exert force to draw, haul, or tug objects in a sustained motion. Pushing Using upper extremities to press against something with steady force to thrust forward, downward, or outward. Reaching Extending hand(s) and arm(s) in any direction. Seeing The ability to perceive the nature of objects by the eye. Walking Job requirements include, in the performance of duties, walking throughout the work area, on various work surfaces throughout internal or external locations. Sitting Particularly for sustained periods of time. Standing Particularly for sustained periods of time. Stooping Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. Talking Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. List Working Conditions Required: Work in an office environment; sustained posture in a seated position for prolonged periods of time. No or very limited physical effort required. Work environment involves minimal exposure to physical risks, such as operating dangerous equipment or working with chemicals.

Job Description New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at NMDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are seeking a Chief Operations Officer to oversee all clinical operations - including donor authorization, donor management, organ recovery, logistics, and organ utilization. This role is critical to providing leadership and guidance to all clinical teams. The Chief Operations Officer will align daily activities with our strategic and operational goals to maximize donation. Extensive on-call duties and travel will be required. This is a great opportunity to serve as a lifeline to those on the transplant waiting list! COMPANY OVERVIEW AND MISSION New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Achieves strategic objectives through monitoring and analyzing data to maximize organ donation and identify trends and areas for improvement. Formulates plan and collaborates with clinical teams, hospital partners, and medical staff. Oversees clinical operations for the organization in accordance with company policies, CMS regulations, and UNOS/OSHA guidelines. Works with operational leaders to forecast staffing needs to projected donor events. Ensures the recruitment and training of the clinical department to ensure core competency. Partners with Training/Education Department to assess needs and competencies of the clinical department. Directs coordination of clinical affinity groups to ensure the clinical staff are current on company policies and emerging trends within the industry. Partners with both Clinical leadership and HR leadership to complete annual performance evaluations of all staff. Provides routine coaching and feedback to employees. Continues to develop bench strength. Oversee the overall operational, budgetary, and financial responsibilities of the department. Analyzes variances and works to actively reduce costs. Works in collaboration with the Medical Director to continually review and enhance clinical evaluation, donor management, organ allocation, and organ recovery practices for the purpose of identifying and resolving clinical process and performance issues. Analyzes data to forecast current & future departmental needs of the department. Develops, interprets, and analyzes data relating to the nature and volume of clinical activity. Data reviewed may include referrals, determining eligibility, introduction and approach issues, consent and conversion rates, clinical donor management, and organ allocation and transplantation yield. Coordinate periodic onsite meetings with transplant centers and hospital partners. Works with other department directors to facilitate communication between departments and encourages clinical staff to support and participate in initiatives of the organization. Works with all Department Leaders to facilitate communication, encourage support, and ensure quality processes throughout the organization. Facilitates interaction with senior management, Medical Advisory Committee and Medical Directors to provide input from clinical perspective regarding organizational goals and policy / procedures. Participates in internal and external committees to represent the clinical services department and the organization. Additional duties as assigned The ideal candidate will have: 5+ years' OPO clinical management experience required. Bachelor's degree in Health Administration Registered Nurse (RN) license Valid Driver's License with ability to pass MVR underwriting requirements **New employees must have their first dose of the COVID-19 vaccine by their potential start date and be able to supply proof of vaccination.**

Job Title: Vice President of Electronic Payment Services Department: Electronic Payment Services Reports To: Chief Financial Officer FLSA Status: Exempt The Vice President of Electronic Payment Services will oversee and lead the payments and plastics department and ensure effective vendor oversite and sound risk management practices, profitability modeling and reporting, lead the invocation of payment products, services and channels. Essential Duties and Responsibilities include the following. Other duties may be assigned. This job description in no way implies that the duties listed here are the only ones that the employee can be required to perform. The employee is expected to perform other tasks, duties and trainings as dictated by their supervisor/manager. Vice President Duties Serve as a strategic leader responsible for setting and guiding the vision, priorities, and performance standards for the assigned functional area in alignment with the credit union's enterprise goals. Actively contribute to cross-departmental initiatives and collaborate with executive leadership to ensure consistency, integration, and alignment across business units. Exercise significant decision-making authority on matters that impact departmental performance, member experience, regulatory compliance, and long-term sustainability. Drive organizational success through leadership in innovation, operational excellence, member service, and staff development, with a focus on measurable outcomes and long-term growth. Lead and develop senior-level managers, including AVPs and department heads, fostering a high-performance culture, accountability, and professional growth across teams. Develop, implement, and oversee policies, practices, and strategic plans that improve service delivery, efficiency, and member value within the credit union's mission and regulatory framework. Correct and minimize findings from various internal and external audits and exams to maintain high compliance standards Develop, implement, and manage department process improvements, service level standards, projects, risk assessments, departmental goals, and profitability consistent with overall Credit Union strategic initiatives Act as a primary liaison with third party vendors and assist with vendor management, including but not limited to, collecting due diligence, negotiating contracts, monitoring vendor performance and costs and identifying new vendors Compile and report department metrics for Senior Management. Supervisory Responsible for the direct supervision, hiring, training, development, timecard, performance reviews, huddles, and one-on-one coaching meetings of department staff. Mentor, coach and train employees in a psychology safe environment Monitor and analyze staff performance including, quality of service, transaction volume, errors, and member wait time. Uses this information to make appropriate staffing and service recommendations. Review and recommend process changes to increase efficiency and better serve the member Participate in community and RGCU outreach/events Act as a back up to staff when needed Electronic Payment Services Department Assist and review VISA reporting, VISA rate updates, Co-Op and JHA reporting. Ensure files and data are correct and accurate, programming and automation is running as scheduled (ACH, Debit and Credit Cards, Wires, etc.) Research fraudulent activities that affect the credit union. Provide timely reports to senior management concerning what occurred and how it could be mitigated in the future File bond claims related to plastic card loss Accurately oversee the performance of OFAC for all payment transactions such as IATs and wire transactions Operationalize current payment platforms/products/services Innovate new payments platforms/products/services Member Service Come to work every day with a member focused, passionate, and dedicated mindset Approach ever member situation from a caring, helpful, and openminded position Proactively approach issues and offer creative solutions that will make doing business with RGCU easier Assists in any other areas as directed by the CFO, Senior Management and/or President/CEO. ACH - Accurately perform OFAC for all IAT transactions. Ensure fraudulent ACH transactions are mitigated to the best extent possible. Wires - Ensure that OFAC is accurately performed on all wires and that all Red Flags are mitigated. Ensure that all accounts, loans, and transactions are reviewed for the appropriate red flags. Report all suspicious activity to the Risk Management department via the compliance group email. Supervisory Responsibilities Manages the Electronic Payment Services Manager. Is responsible for the overall direction, coordinator, and evaluations of these employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; processing timecards; creating and managing schedules. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work-flows and procedure. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Develops innovative approaches and ideas; Presents ideas and information in a timely manner that gets others' attention. Critical Thinking - The process of actively and skillfully using a set of core skills - analysis, evaluation, inference, deductive reasoning, and inductive reasoning - to process and generate information and beliefs. Organizational Relationships - Executes directions and plans received from manager independent of likes and dislikes in a confident and positive manner. Accepts criticism and feedback from management with minimal defensiveness. Demonstrates skill in communicating with others orally. Provides information and assists others when needed. Shows appropriate assertiveness in expressing and advocating points of view. Writes reports and memos that are clear, professional, and useful. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Experience- 5 to 10 years related experience. Education- 4-year college degree or Specialized course of study OR 10 years related experience. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals such as Standard Operating Manuals (SOPs). Ability to effectively present information and respond to questions from groups of managers, clients, members, and the general public. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, amortizations, proportions, percentages, cash flow, net present values, and depreciation. Ability to apply concepts of basic algebra and arithmetic. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge Symitar's; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms and talk or hear. The employee must frequently lift and/or move up to 25 pounds. Work Environment The work environme nt characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually noisy.

Description & Requirements The Senior Vice President of Federal Government Relations will serve as a key strategic advisor and operational leader, responsible for sharing intel, insights and coordinating influence campaigns in shaping and executing the company's federal engagement strategy. This role will lead efforts influencing key stakeholders and decision makers addressing federal legislative, regulatory, and administrative developments impacting the company's business, with a particular focus on public assistance programs, federal contracting, and performance-based policy implementation. Civil and defense related Federal and state government awareness required. This position requires a seasoned government relations executive with deep knowledge of federal appropriations, agency operations, and political dynamics that drive funding, policy, and accountability across projects. Key Responsibilities Federal Strategy & Engagement - Develop and execute a comprehensive federal government relations strategy aligned with corporate priorities. - Build and maintain relationships with key federal stakeholders, including congressional members and staff, agency officials, and policy influencers/stakeholders. - Monitor and interpret legislative and regulatory developments, including appropriations, rescissions, and continuing resolutions. Policy Implementation & Advocacy - Lead internal coordination on federal rule changes - Provide strategic guidance on performance-based contracting and flexibility-to-contract models. - Represent Maximus in federal forums and coalitions, ensuring a consistent and compliant voice. - Ensure compliance with all federal lobbying disclosure and compliance requirements, including timely reporting, documentation, and adherence to ethical standards as mandated by law and company policy. Cross-Functional Leadership - Partner with Legal, Compliance, Operations, Business Development and other Maximus shared services to assess and mitigate federal policy risks. - Support state-level engagement strategies in coordination with federal priorities. - Help lead internal "message factory" efforts to generate actionable ideas of influence for government clients, leaders and stakeholders. - Political Action Committee (PAC) Management & Operations - Actively involved in overseeing the management and operations of the company's Political Action Committee (PAC), closing working to ensure compliance with all federal regulations and reporting requirements. - Help develop and implement strategies in growing PAC participation, engaging eligible employees, and aligning PAC activities with the company's government relations objectives. - Crisis & Change Management - Advise leadership on political risks such as but not limited to shutdown scenarios, funding disruptions, and other policy decisions impacting business, including attacks from third-party organizations and competitors. - Ensure the company remains politically aware but non-partisan, maintaining neutrality while influencing policy through operational excellence. Minimum Requirements - 15+ years of experience in federal government relations, public policy, or legislative affairs. - Proven track record of navigating complex federal and political environments, including appropriations, OMB processes, and agency rulemaking. - Exceptional communication, negotiation, and strategic planning skills. - Experience working with or within federal agencies, Congress, or large government contractors. - Ability to lead cross-functional teams and influence at the executive level. Preferred Qualifications - Prior experience in performance-based contracting or public assistance program implementation. - Familiarity with federal procurement frameworks and compliance standards. - TS/SCI clearance or eligibility preferred. #HotJobs0106LI #HotJobs0106FB #HotJobs0106X #HotJobs0106TH #TrendingJobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 272,340.00 Maximum Salary $ 368,460.00

The Vice President of Data Strategy & Governance will play a pivotal role in shaping and executing RxBenefits data governance strategy to ensure trusted, compliant, and business-ready data across the organization. This role is responsible for establishing a sustainable governance operating model that enables high-quality data, consistent enterprise semantics, and confident decision-making across analytics, reporting, AI, and digital initiatives.This position works in close partnership with Executive Leadership, Business Domain Data Stewards, the Data Engineering Director, and Analytics & Reporting leaders. The VP of Data Governance sets the standards, decision frameworks, and operating model that align these teams toward a common enterprise semantic layer, governed data products, and consistent metrics. **Key Responsibilities** **:** 1. **Enterprise Data Strategy & Vision:** 2. Define and advance enterprise long-term data vision and roadmap, aligned to business priorities and growth objectives. 3. Position data as a strategic asset to support decision-making via analytics, AI models, and digital innovation. 4. **Data Governance & Program Sponsorship:** 5. Lead the development and adoption of a data governance framework with clear roles and accountabilities, including standards and operating models. 6. Sponsor and champion the data governance program across the organization. 7. Establish and mature business data stewardship across domains, with clear ownership, accountability, and success measures. 8. Lead and facilitate enterprise data governance councils and forums to drive alignment and resolve cross-domain issues. 9. **Semantic Layer & Enterprise Data Alignment:** 10. Partner closely with Data Engineering and Analytics/Reporting leadership to define and enforce enterprise semantic standards, shared business definitions, and governed metrics. 11. Ensure analytics, dashboards, and downstream data products consistently leverage a common enterprise semantic layer (e.g., EDM or canonical business models). 12. Establish governance checkpoints within the data product and analytics lifecycle to prevent metric drift, semantic inconsistencies, and reconciliation issues. 13. Drive adoption of standardized definitions through data catalogs, reporting layers, and analytics tools. 1. **Stakeholder Alignment & Communication:** 2. Foster cross-functional collaboration to ensure data governance and data product operating model aligns with business priorities. 3. Act as a trusted advisor to executives on data-related matters. 4. **Driving Business Value:** 5. Ensure governance initiatives deliver measurable outcomes such as faster access to trusted data, reduced reporting rework, and improved decision confidence. 6. Align data governance priorities to high-value business use cases across pricing, finance, operations, and client reporting. 7. Demonstrate tangible ROI from data and analytics investments through improved efficiency, reduced risk, and better insights. 1. **Data Quality, Integrity & Trust** 2. Define and monitor data quality standards and KPIs (accuracy, completeness, timeliness, consistency). 3. Implement processes and tooling for data profiling, data cataloging, and lineage to improve transparency, issue resolution, and change management. 4. Ensure a "single source of truth" for critical enterprise data domains. **Qualifications** **:** + Proven experience of 12+ years in data governance, data management, or related fields, with a minimum of 5+ years in a senior leadership role. + Strong strategic planning and communication skills, with a demonstrated ability to influence at the executive level. + Experience in leading complex, cross-functional teams and aligning data investments with business priorities + In-depth knowledge of data governance frameworks, tools, and best practices and experience driving business and technical stakeholder partnership for data governance success + Ability to drive cultural change and foster a data-driven decision-making environment **Desired Outcomes** **:** (12-18 months): + A clear, enterprise-wide data governance operating model with defined ownership and accountability. + A single, trusted enterprise semantic layer adopted consistently across analytics, reporting, and data products. + Reduced metric discrepancies and reconciliation effort across business units. + Improved data quality, transparency, and trust in executive and regulatory reporting. + Governance recognized as an enabler of speed, scale, and better business decisions. + Ensure data products are aligned with priority use cases and desired business outcomes RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

This role will oversee Special Assets Team, managing Loss Mitigation and Asset Recovery teams, driving performance while upholding our commitment to member service and regulatory compliance. In addition to oversight of these teams, the role will be instrumental in building out programs to minimize loss of all products including mortgage, small business and all consumer loans, while effectively providing oversight to support all aspects of the past-due and non-performing loan accounts. Leadership: Liaise with managers/ supervisors, HR and OD to recruit, onboard, develop, and retain high-quality staff. Oversees managers'/ supervisors' processes related to daily workflow of the departments (i.e., Loss Mitigation and Asset Recovery). Provides constructive and timely one-on-ones and performance evaluations to department managers/ supervisors. Effectively coaches, mentors, motivates, and manages staff to ensure delivery of communications to employees in a timely and accurate manner while maintaining the Credit Union's high standard of quality. Ensures Special Assets Department fosters a productive, rewarding work environment that provides for the development of employees; meets all established goals and metrics; and operates within the Credit Union's core values. Main responsibilities: Where relevant, participates in the Credit Union's strategic planning process, while building out a comprehensive Special Assets Team. In conjunction with managers/ supervisors, develops and implements comprehensive loss mitigation strategies to minimize delinquencies and bad debt while maintaining member goodwill. Responsible for watching emerging trends in the market while being proactive in developing and implementing strategies to minimize delinquency in accordance with our strategic and financial goals and member needs. Oversee the process of problem loan modifications and liquidation plan submissions for loan products (e.g., SBA) to seek the best possible outcome for the CU and borrower, while abiding by SOP rules of NCUA / SBA, where applicable. Maintains, and develops where needed, policies / procedures for the department including desktop manuals and training guides. In conjunction with managers/ supervisors, manages vendors to ensure execution of department deliverables to meet overall strategic objectives. Recommends new vendors for debt collection practices, asset recovery services, sale of bad debt and related legal actions. Oversees managers'/ supervisors' daily operations of the loss mitigation and asset recovery departments, ensuring compliance with company policies and applicable legal requirements. Monitors and analyzes collections metrics to assess efficiency and effectiveness of processes and staff performance. Maintains the Special Assets Team dashboard. Provides oversight to processes for monitoring and reporting on aged accounts, past-due accounts, delinquencies and charge-offs through various analytical tools and dashboards. Develops and provides executive level monthly reports with analytics demonstrating enhancements to underwriting, dealer compliance and risk management of credit portfolios. Ensure timely and accurate reporting to loan officers, management, and the Board including reporting for the weekly past-due, monthly problem loans, quarterly asset quality, Loan Committee, and other reporting as necessary. Develops Quarterly Business Reviews showing business performance relative to business plans and strategic initiatives. Builds out, as volume increases, other teams within Special Assets for mortgage loan workouts and other consumer product workouts (e.g., hardship programs) in compliance with laws, rules and regulations. Responsible for Special Assets teams in the compilation of pertinent data, placement of contractors/ auditors, and management of expenses in workout situations. Analyzes data to report to Finance /Accounting on the financial deficiencies of non-performing loans and maintain/retain data and records on non-performing loans in Pass, Special Mention, and non-Performing status to support CECL and Call Reporting. Coordinate information flow between Special Assets teams and other CU personnel and/or departments as needed to manage problem accounts, primarily Portfolio Management and Loan Operations. Supports asset recovery teams' supervisor /managers in the repurchase of collateral and liquidation of assets on non-performing loans. Report results and problems to management to minimize loss. With asset recovery teams' supervisor /manager, manage internal and external resources required in the sale of repossessed assets, including personal property, business assets, vehicle inventory, and REO. Coordinate process for interaction with attorneys, business principals, and outside agents to limit exposure, fulfill requests for information, and communicate to all parties involved with non-performing loans. Ensure adherence to policies, procedures, and other appropriate compliance measures in handling Special Assets accounts. Distribute reporting to outside loan pool investors and act as primary contact regarding portfolio performance. Leads, motivates, and supports a large team within a time-sensitive and demanding environment. Oversight of negotiating delinquent accounts to secure payment arrangements in accordance with company policies. Collaborates with cross-functional teams, including risk, compliance, retail service, lending, and finance, to improve the member experience and address issues that contribute to payment delinquency. Establishes and maintains relationships with third-party collection agencies and legal counsel as necessary. Prepares and manages the department's budget, ensuring cost-effectiveness and resource optimization. Lead risk reviews with Sr. Management addressing portfolio performance and collections efficiency metrics Develops and enforces internal controls to reduce fraud and ensure adherence to collections policies and procedures. Creates and presents regular reports to executive management on the status of collections activities, including detailed analyses of high-risk accounts and recommendations for improving credit and collections processes. Performs other duties as assigned. Requirements Required Skills/Abilities: Excellent negotiation and conflict resolution skills Excellent organizational skills and attention to detail. Strong proficiency with Microsoft Office applications. Familiar and comfortable with information technology, particularly digital means of communication. Strong organizational skills in managing multiple initiatives. Strong analytical and problem-solving skills. Proven ability to develop and implement effective collections strategies to maximize recoveries and reduce delinquencies. Thorough knowledge of consumer lending and SBA financing Solid understanding of liquidation aspects of SBA SOP. Strong knowledge of consumer lending, and related collection practices Extensive knowledge of accounting, financial statement analysis, cash flow, and credit workout/collections Knowledge of financial and legal processes of all aspects of commercial lending Solid sense of compliance needs, as they relate to FDCPA, SCRA and other regulatory requirements. Expertise in creating and presenting ideas to executive management. Three or more years in a management role, providing leadership, coaching, guidance and training, and contributing to staff development. Other Skills: Sense of urgency and understanding of timeliness on value to company Works well with all team members and seeks holistic opportunities for continuous improvement. Ability to manage multiple projects/processes simultaneously and can act judiciously in ambiguous situations. Ability to make sound business decisions based on policies and procedures. Excellent oral/written communication, interpersonal, persuasive communication and presentation skills Ability to lead by example and to motivate a team to reach a common goal. Ability to interface with all levels of management. Excellent organizational skills Knowledge: Strong knowledge of federal, state, and local laws and regulations related to debt collection Strong financial acumen with experience in budgeting, forecasting, and P&L management Education and Experience: Minimum 12 years' experience in collections, debt recovery, leadership or a closely related field Minimum bachelor's degree in business administration, or related field, or more than 12 years of related experience. Salary Description $165,300 - $220,400 (Depending on Experience)

Job Description within Keller Executive Search and not with one of its clients. As the Management Director in Albuquerque, this senior role is accountable for shaping management strategy and delivering measurable outcomes across the business. The position partners closely with cross‑functional leaders, drives operational excellence, and scales processes to support growth. Key Responsibilities: Set a clear multi‑year strategy and translate it into quarterly plans with accountable metrics. Lead teams with a focus on coaching, psychological safety, and high performance. Steer portfolio execution and governance across multiple workstreams. Build data‑driven operating rhythms, dashboards, and continuous‑improvement loops. Own budgets and vendor relationships; negotiate contracts that balance value, risk, and speed. Design compliant processes aligned to local regulations and internal policies. Partner with Sales, Marketing, and People Operations to execute company priorities. Represent the function to senior leadership; prepare crisp updates and decision memos. To learn more about Keller, please see: ************************************************************************************ Requirements 7+ years in progressively senior roles within the relevant discipline; experience leading managers. Demonstrated success building scalable processes and delivering against OKRs. Strong analytical and financial acumen; fluency with data tools and business cases. Excellent stakeholder management and executive communication skills. Working knowledge of applicable local laws, standards, and industry best practices. Bachelor's degree required; advanced degree or certifications are advantageous. Benefits Competitive compensation: $ 199,000-243,000 USD Opportunities for professional growth and leadership development. Company culture: Flat management structure with direct access to decision‑makers; open communication environment. Full medical coverage. Equal Employment Opportunity Statement: Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law. Commitment to Diversity: An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity. Data Protection and Privacy: Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls. Pay Equity: Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance. Health and Safety: Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards. Compliance with Law: All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Full-time Description This role will oversee Special Assets Team, managing Loss Mitigation and Asset Recovery teams, driving performance while upholding our commitment to member service and regulatory compliance. In addition to oversight of these teams, the role will be instrumental in building out programs to minimize loss of all products including mortgage, small business and all consumer loans, while effectively providing oversight to support all aspects of the past-due and non-performing loan accounts. Leadership: Liaise with managers/ supervisors, HR and OD to recruit, onboard, develop, and retain high-quality staff. Oversees managers'/ supervisors' processes related to daily workflow of the departments (i.e., Loss Mitigation and Asset Recovery). Provides constructive and timely one-on-ones and performance evaluations to department managers/ supervisors. Effectively coaches, mentors, motivates, and manages staff to ensure delivery of communications to employees in a timely and accurate manner while maintaining the Credit Union's high standard of quality. Ensures Special Assets Department fosters a productive, rewarding work environment that provides for the development of employees; meets all established goals and metrics; and operates within the Credit Union's core values. Main responsibilities: Where relevant, participates in the Credit Union's strategic planning process, while building out a comprehensive Special Assets Team. In conjunction with managers/ supervisors, develops and implements comprehensive loss mitigation strategies to minimize delinquencies and bad debt while maintaining member goodwill. Responsible for watching emerging trends in the market while being proactive in developing and implementing strategies to minimize delinquency in accordance with our strategic and financial goals and member needs. Oversee the process of problem loan modifications and liquidation plan submissions for loan products (e.g., SBA) to seek the best possible outcome for the CU and borrower, while abiding by SOP rules of NCUA / SBA, where applicable. Maintains, and develops where needed, policies / procedures for the department including desktop manuals and training guides. In conjunction with managers/ supervisors, manages vendors to ensure execution of department deliverables to meet overall strategic objectives. Recommends new vendors for debt collection practices, asset recovery services, sale of bad debt and related legal actions. Oversees managers'/ supervisors' daily operations of the loss mitigation and asset recovery departments, ensuring compliance with company policies and applicable legal requirements. Monitors and analyzes collections metrics to assess efficiency and effectiveness of processes and staff performance. Maintains the Special Assets Team dashboard. Provides oversight to processes for monitoring and reporting on aged accounts, past-due accounts, delinquencies and charge-offs through various analytical tools and dashboards. Develops and provides executive level monthly reports with analytics demonstrating enhancements to underwriting, dealer compliance and risk management of credit portfolios. Ensure timely and accurate reporting to loan officers, management, and the Board including reporting for the weekly past-due, monthly problem loans, quarterly asset quality, Loan Committee, and other reporting as necessary. Develops Quarterly Business Reviews showing business performance relative to business plans and strategic initiatives. Builds out, as volume increases, other teams within Special Assets for mortgage loan workouts and other consumer product workouts (e.g., hardship programs) in compliance with laws, rules and regulations. Responsible for Special Assets teams in the compilation of pertinent data, placement of contractors/ auditors, and management of expenses in workout situations. Analyzes data to report to Finance /Accounting on the financial deficiencies of non-performing loans and maintain/retain data and records on non-performing loans in Pass, Special Mention, and non-Performing status to support CECL and Call Reporting. Coordinate information flow between Special Assets teams and other CU personnel and/or departments as needed to manage problem accounts, primarily Portfolio Management and Loan Operations. Supports asset recovery teams' supervisor /managers in the repurchase of collateral and liquidation of assets on non-performing loans. Report results and problems to management to minimize loss. With asset recovery teams' supervisor /manager, manage internal and external resources required in the sale of repossessed assets, including personal property, business assets, vehicle inventory, and REO. Coordinate process for interaction with attorneys, business principals, and outside agents to limit exposure, fulfill requests for information, and communicate to all parties involved with non-performing loans. Ensure adherence to policies, procedures, and other appropriate compliance measures in handling Special Assets accounts. Distribute reporting to outside loan pool investors and act as primary contact regarding portfolio performance. Leads, motivates, and supports a large team within a time-sensitive and demanding environment. Oversight of negotiating delinquent accounts to secure payment arrangements in accordance with company policies. Collaborates with cross-functional teams, including risk, compliance, retail service, lending, and finance, to improve the member experience and address issues that contribute to payment delinquency. Establishes and maintains relationships with third-party collection agencies and legal counsel as necessary. Prepares and manages the department's budget, ensuring cost-effectiveness and resource optimization. Lead risk reviews with Sr. Management addressing portfolio performance and collections efficiency metrics Develops and enforces internal controls to reduce fraud and ensure adherence to collections policies and procedures. Creates and presents regular reports to executive management on the status of collections activities, including detailed analyses of high-risk accounts and recommendations for improving credit and collections processes. Performs other duties as assigned. Requirements Required Skills/Abilities: Excellent negotiation and conflict resolution skills Excellent organizational skills and attention to detail. Strong proficiency with Microsoft Office applications. Familiar and comfortable with information technology, particularly digital means of communication. Strong organizational skills in managing multiple initiatives. Strong analytical and problem-solving skills. Proven ability to develop and implement effective collections strategies to maximize recoveries and reduce delinquencies. Thorough knowledge of consumer lending and SBA financing Solid understanding of liquidation aspects of SBA SOP. Strong knowledge of consumer lending, and related collection practices Extensive knowledge of accounting, financial statement analysis, cash flow, and credit workout/collections Knowledge of financial and legal processes of all aspects of commercial lending Solid sense of compliance needs, as they relate to FDCPA, SCRA and other regulatory requirements. Expertise in creating and presenting ideas to executive management. Three or more years in a management role, providing leadership, coaching, guidance and training, and contributing to staff development. Other Skills: Sense of urgency and understanding of timeliness on value to company Works well with all team members and seeks holistic opportunities for continuous improvement. Ability to manage multiple projects/processes simultaneously and can act judiciously in ambiguous situations. Ability to make sound business decisions based on policies and procedures. Excellent oral/written communication, interpersonal, persuasive communication and presentation skills Ability to lead by example and to motivate a team to reach a common goal. Ability to interface with all levels of management. Excellent organizational skills Knowledge: Strong knowledge of federal, state, and local laws and regulations related to debt collection Strong financial acumen with experience in budgeting, forecasting, and P&L management Education and Experience: Minimum 12 years' experience in collections, debt recovery, leadership or a closely related field Minimum bachelor's degree in business administration, or related field, or more than 12 years of related experience. Salary Description $165,300 - $220,400 (Depending on Experience)

Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently seeking an Assistant Vice President of Mortgage Operations to join our organization. As the AVP of Mortgage Operations, you'll direct and coordinate all activities of the Mortgage Services Loan Operations staff (Loan Processors, Underwriters, Closers, Home Equity Operations, and other non-mortgage Loan Originator staff), including the planning and execution of activities that will improve the efficiency and effectiveness of all mortgage loan and home equity origination activities. You will formulate strategies that support the growth of Mortgage Services and the organization while acting as a resource and Subject Matter Expert in support of organizational projects; to represent Mortgage Services and Nusenda in the community. What You'll Do: Direct daily operations for the activities of mortgage loan processing, underwriting, closing, and administrative duties. Develop and implement departmental strategies in alignment with organizational expectations that meet objectives and goals. Monitor, analyze, and report on program effectiveness, and systems to identify opportunities for improved efficiencies and member experience. Ensure overall compliance with all regulatory, secondary market and credit union policies and procedures. Analyze quality control reports and take corrective actions as necessary. Coordinate with the VP of Mortgage Production to ensure the completion and distribution of all policy and procedure changes. What You'll Need: Five to eight years of similar or related experience. Bachelor's Degree in Business Administration or similar field Key Skills and Experience: Extensive knowledge of consumer and residential real estate lending practices, procedures, and regulatory requirements. Development, performance management, training, and employee counseling skills essential Exceptional verbal, written, and presentation skills with the ability to work with multiple levels of the organization. Must possess strong analytical and problem-solving skills, with the ability to derive innovative strategies and implement them in a timely, effective manner. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Career Growth Opportunity: Seeking experienced veterinarian for multi-unit hospital leadership role overseeing three (3) locations in Albuquerque. Attractive sign-on bonus and relocation assistance offered. Compensation Range: $128,000 to $185,000 SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. Description - External ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Serve as a champion for quality by communicating, demonstrating and driving a culture of quality and safety at the hospital level to optimize medical care, client experience, associate engagement and hospital performance. Perform regular hospital visits and quality audits to ensure hospital compliance with industry, regulatory and Banfield quality standards while building associate veterinarian engagement. Develop, coach, and manage associate veterinarians on the technical and functional skills needed to be successful in their role and deliver outstanding, high quality medical care that aligns with our six domains of quality and supports the business by delivering on hospital performance expectations. In partnership with the Director of Veterinary Quality (DVQ), drive a successful and growing doctor team through recruiting, gathering referrals, assisting with interviews, and leading onboarding and training of new associate and locum veterinarians in their hospitals. Develop associate and lead veterinarians to coach new hires and deliver an exceptional onboarding and mentorship experience. Deliver on veterinary quality KPIs to support the hospital, market and practice OGSMs. Perform clinical skill and leadership competency development of associate and lead veterinarians to deliver high quality medical care and outstanding client service. In partnership with the Regional P&O Co-Pilot (POCP) and the DVQ, identify and develop future veterinary talent for leadership roles within the practice. Drive doctor engagement and retention efforts in partnership with DVQ, POCP and operations by implementing strategies to reduce turnover risk and provide consistent support at the hospital level. Support the engagement and retention of certified veterinary technicians (CVTs). Responsible for medical equipment inventory and functionality in assigned hospitals and manage requests for additional medical equipment in partnership with the DVQ and Regional Vice President of Veterinary Quality (VPVQ). Partner with the Practice Manager (PM) to manage medical equipment maintenance and calibration in accordance with practice and equipment supplier standards. Actively participate in local, state, and national veterinary organizations to cultivate relationships within the veterinary profession (i.e. regulatory boards, vendors, associations, and referral hospitals) to promote Banfield's brand reputation. Ensure hospital operations meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership Conflict Management Customer Focus Developing Direct Reports Directing Others Building Effective Teams Functional Hiring and Staffing Communication Skills Managing and Measuring work Peer Relationships Drive for Results CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. The noise level in the work environment is moderately high. Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate medical equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Some travel required, to assist other area hospitals as well as for vendor visits and associate education. Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state controlled substance and federal DEA within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service EXPERIENCE, EDUCATION AND/OR TRAINING Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required. Veterinary license in good standing or eligibility for licensure with the applicable state veterinary board. 3 years experience in small animal medicine an d surgery practice. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently seeking an Assistant Vice President of Mortgage Operations to join our organization. As the AVP of Mortgage Operations, you'll direct and coordinate all activities of the Mortgage Services Loan Operations staff (Loan Processors, Underwriters, Closers, Home Equity Operations, and other non-mortgage Loan Originator staff), including the planning and execution of activities that will improve the efficiency and effectiveness of all mortgage loan and home equity origination activities. You will formulate strategies that support the growth of Mortgage Services and the organization while acting as a resource and Subject Matter Expert in support of organizational projects; to represent Mortgage Services and Nusenda in the community. What You'll Do: * Direct daily operations for the activities of mortgage loan processing, underwriting, closing, and administrative duties. * Develop and implement departmental strategies in alignment with organizational expectations that meet objectives and goals. * Monitor, analyze, and report on program effectiveness, and systems to identify opportunities for improved efficiencies and member experience. * Ensure overall compliance with all regulatory, secondary market and credit union policies and procedures. * Analyze quality control reports and take corrective actions as necessary. * Coordinate with the VP of Mortgage Production to ensure the completion and distribution of all policy and procedure changes. What You'll Need: * Five to eight years of similar or related experience. * Bachelor's Degree in Business Administration or similar field Key Skills and Experience: * Extensive knowledge of consumer and residential real estate lending practices, procedures, and regulatory requirements. * Development, performance management, training, and employee counseling skills essential * Exceptional verbal, written, and presentation skills with the ability to work with multiple levels of the organization. * Must possess strong analytical and problem-solving skills, with the ability to derive innovative strategies and implement them in a timely, effective manner. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Career Growth Opportunity: Seeking experienced veterinarian for multi-unit hospital leadership role overseeing three (3) locations in Albuquerque. Attractive sign-on bonus and relocation assistance offered. Compensation Range: $128,000 to $185,000 SUMMARY OF JOB PURPOSE AND FUNCTIONThe primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. Description - External ESSENTIAL RESPONSIBILITIES AND TASKS + Live and exemplify the Five Principles of Mars, Inc. within self and team. + Serve as a champion for quality by communicating, demonstrating and driving a culture of quality and safety at the hospital level to optimize medical care, client experience, associate engagement and hospital performance. + Perform regular hospital visits and quality audits to ensure hospital compliance with industry, regulatory and Banfield quality standards while building associate veterinarian engagement. + Develop, coach, and manage associate veterinarians on the technical and functional skills needed to be successful in their role and deliver outstanding, high quality medical care that aligns with our six domains of quality and supports the business by delivering on hospital performance expectations. + In partnership with the Director of Veterinary Quality (DVQ), drive a successful and growing doctor team through recruiting, gathering referrals, assisting with interviews, and leading onboarding and training of new associate and locum veterinarians in their hospitals. + Develop associate and lead veterinarians to coach new hires and deliver an exceptional onboarding and mentorship experience. + Deliver on veterinary quality KPIs to support the hospital, market and practice OGSMs. + Perform clinical skill and leadership competency development of associate and lead veterinarians to deliver high quality medical care and outstanding client service. + In partnership with the Regional P&O Co-Pilot (POCP) and the DVQ, identify and develop future veterinary talent for leadership roles within the practice. + Drive doctor engagement and retention efforts in partnership with DVQ, POCP and operations by implementing strategies to reduce turnover risk and provide consistent support at the hospital level. Support the engagement and retention of certified veterinary technicians (CVTs). + Responsible for medical equipment inventory and functionality in assigned hospitals and manage requests for additional medical equipment in partnership with the DVQ and Regional Vice President of Veterinary Quality (VPVQ). + Partner with the Practice Manager (PM) to manage medical equipment maintenance and calibration in accordance with practice and equipment supplier standards. + Actively participate in local, state, and national veterinary organizations to cultivate relationships within the veterinary profession (i.e. regulatory boards, vendors, associations, and referral hospitals) to promote Banfield's brand reputation. + Ensure hospital operations meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. + Other job duties as assigned. THE FIVE PRINCIPLES + Quality - The consumer is our boss, quality is our work and value for money is our goal. + Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. + Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. + Efficiency - We use resources to the full, waste nothing and do only what we can do best. + Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership + Conflict Management + Customer Focus + Developing Direct Reports + Directing Others + Building Effective Teams Functional + Hiring and Staffing + Communication Skills + Managing and Measuring work + Peer Relationships + Drive for Results CAPABILITIES AND EXPERIENCE (CAN DO) + Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. + Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. + Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment. + Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. + Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning. + Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. + Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) + Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. + Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. + Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. + Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. + Independence - Able and willing to perform tasks and duties without supervision. + Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS + Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) + Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. + The noise level in the work environment is moderately high. + Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. + Requires sufficient ambulatory skills in order to perform duties while at hospital. + Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. + Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate medical equipment. + Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. + Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. + Some travel required, to assist other area hospitals as well as for vendor visits and associate education. + Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state controlled substance and federal DEA within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service EXPERIENCE, EDUCATION AND/OR TRAINING + Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required. + Veterinary license in good standing or eligibility for licensure with the applicable state veterinary board. + 3 years experience in small animal medicine an d surgery practice. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

AMG Specialty Hospital - Albuquerque is part of the AMG Integrated Healthcare Management Hospital System - a Top-5 Post-Acute Care Hospital System. Our mission is an unyielding commitment to Patients, People, and the Pursuit of Healing. We believe our employees are the asset and heart of our organization. At AMG, we invest in you with opportunities for growth and development. In addition to market competitive pay rates and benefits in the Albuquerque market, you will have the opportunity to work for an Employee Stock Ownership Plan (ESOP), as AMG is an employee owned company Position: Chief Clinical Officer The Chief Clinical Officer is a member of the administrative team of our hospital and participates in decision-making, policy determination, and planning and operations of the hospital. Responsibilities: Management of all clinical practices Direct oversight of approximately 60 direct reports Maintain 24/7 accountability to ensure the provision of quality care. Practice plans, directs, coordinates, and evaluates the operational, fiscal and personnel activities within defined areas of practice to ensure the provision of quality patient care Qualifications: Current state RN license or current license deemed acceptable by the State Board of Nursing in which the RN practices. Minimum of 3 years nursing practice experience (LTAC or ICU experience preferred) Demonstrated leadership/management ability. Maintains ACLS and PALS per specific unit guidelines. Certification related to critical care or leadership highly recommended Salary/Benefits Competitive base salary Quarterly Bonuses Comprehensive benefit package including being a member of an employee owned company #AlbRn View all jobs at this company

Job Scope: The Vice President of Mortgage Lending oversees the functional strategy and operations of mortgage lending, from lead generation and borrower engagement through servicing and postmortem analysis. This role develops and executes business plans that drive profitable loan growth, optimize the member experience, and ensure compliance with regulatory and policy standards. The position champions innovation, efficiency, and risk-aligned lending practices while managing departmental budgets, resources, and performance to advance the credit union's strategic objectives. Essential Functions Lead the end-to-end strategy, execution, and optimization of mortgage lending, ensuring alignment with the credit union's business goals, risk appetite, and regulatory requirements. Design and implement lending strategies that drive profitable loan growth, enhance member experience, and support operational efficiency. Liaise with HR and Organizational Development to recruit, onboard, and retain high-performing talent, ensuring workforce planning supports department goals. Oversee daily operations of the Mortgage Lending department including retail branch employees responsible for loan services. Provide timely, constructive, and frequent performance evaluations and feedback; recognize and reward high performance. Coach, mentor, and motivate staff to foster a high-performance, member-centric culture. Create a positive, productive, and values-aligned work environment focused on continuous development, team engagement, and succession planning. Develop leaders to advance into next-level roles, preparing them for inclusion in the credit union's succession plan. Analyze financial and operational performance to ensure transparency, improve outcomes, and drive continuous improvement in lending operations. Assess risk and return trade-offs to guide profitable lending decisions and explore innovative solutions to expand loan programs and reach. Align lending practices with the Enterprise Risk Management framework, identify operational efficiencies, and implement scalable solutions. Maintain and revise Mortgage loan policies and procedures; ensure policies are clearly communicated and understood throughout the organization. Champion the voice of the member and staff in decision-making, leading initiatives that improve the experience across all lending channels and touchpoints. Monitor portfolio performance and compliance; ensure adherence to regulatory requirements and Board-approved policies. Conduct quality reviews of credit underwriting, ensuring documentation and practices meet all standards. Provide portfolio analysis on pipelines, product performance, goals, past due and charge off trends, and delinquency management, pricing, personnel performance, etc. Identify and advocate for tools and technologies that enhance lending decision-making, operational efficiency, and member satisfaction. Compile, present, and advise on lending data and strategies to executive committees and internal stakeholders. Represent the credit union in industry associations and community partnerships to support its mission, visibility and strategic objectives. Stay current on legal and regulatory requirements from NCUA and all governing bodies; recommend operational and policy changes as needed. Requirements Qualifications: Experience and Education Minimum 12 years of lending and next-level leadership experience in financial services, preferably in a credit union or community-based financial institution. Proven ability to manage complex lending operations, drive organizational change, and ensure compliance with regulatory and policy standards. Bachelor's degree in business, finance, accounting, or related field required, or experience equivalent to a bachelor's degree. Current registration with the Nationwide Mortgage Licensing System (NMLS), or ability to become registered upon hire. Knowledge Recent, relevant, and strong understanding of all aspects of mortgage lending, including leading leaders, financial analysis, and portfolio monitoring and reporting. Knowledge of regulatory requirements, internal policies, and enterprise risk management principles related to mortgage lending. High proficiency with digital communication platforms, Microsoft Office Suite, and tools supporting underwriting, credit analysis, and portfolio monitoring. Leadership Competencies Ability to articulate a clear direction for the department, align team goals with enterprise objectives, and anticipate future trends in mortgage lending. Drives organizational change by preparing teams for new processes, tools, or strategies; manages resistance and maintains engagement during transitions. Builds bench strength by coaching, mentoring, and growing future leaders; proactively identifies high-potential employees. Shapes a positive, values-aligned, and inclusive team culture that reinforces member-centric behaviors and collaboration. Makes timely, high-impact decisions in fast-moving or uncertain situations while balancing operational, financial, and risk considerations. Builds alignment across departments, executive leadership, and external partners to drive organizational goals. Encourages new ideas, identifies opportunities for operational improvements, and champions technology or process solutions to enhance efficiency. Ensures department delivers measurable outcomes, tracks performance against goals, and holds self and team accountable for results. Maintains focus and leads effectively through challenges, shifting priorities, or regulatory changes. Communicates with credibility, builds trust across the enterprise, and represents the credit union externally with professionalism and influence. Exceptional verbal and written communication, negotiation, and collaboration skills that build trust and foster strong working relationships. Strong ability to analyze financial and operational data, assess risk/return trade-offs, and make informed decisions. Physical Requirements/Work Environment Primarily office-based role with extended periods of sitting, standing, and working at a computer. Frequent verbal and written communication with teams, members, and stakeholders. Ability to attend in-person meetings, presentations, or events as needed. Occasional travel to branch locations across the U.S., as well as off-site meetings, community events, or industry conferences. Fast-paced, high-accountability environment with deadlines and regulatory compliance requirements. Requires adaptability to changing priorities, regulatory updates, and operational demands while maintaining focus and effectiveness. Salary Description $165,299.25-$220,399.00 (Depending on Experience)

within Keller Executive Search and not with one of its clients. As the Management Director in Albuquerque, this senior role is accountable for shaping management strategy and delivering measurable outcomes across the business. The position partners closely with cross‑functional leaders, drives operational excellence, and scales processes to support growth. Key Responsibilities: Set a clear multi‑year strategy and translate it into quarterly plans with accountable metrics. Lead teams with a focus on coaching, psychological safety, and high performance. Steer portfolio execution and governance across multiple workstreams. Build data‑driven operating rhythms, dashboards, and continuous‑improvement loops. Own budgets and vendor relationships; negotiate contracts that balance value, risk, and speed. Design compliant processes aligned to local regulations and internal policies. Partner with Sales, Marketing, and People Operations to execute company priorities. Represent the function to senior leadership; prepare crisp updates and decision memos. To learn more about Keller, please see: ************************************************************************************ Requirements 7+ years in progressively senior roles within the relevant discipline; experience leading managers. Demonstrated success building scalable processes and delivering against OKRs. Strong analytical and financial acumen; fluency with data tools and business cases. Excellent stakeholder management and executive communication skills. Working knowledge of applicable local laws, standards, and industry best practices. Bachelor's degree required; advanced degree or certifications are advantageous. Benefits Competitive compensation: $ 199,000-243,000 USD Opportunities for professional growth and leadership development. Company culture: Flat management structure with direct access to decision‑makers; open communication environment. Full medical coverage. Equal Employment Opportunity Statement: Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law. Commitment to Diversity: An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity. Data Protection and Privacy: Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls. Pay Equity: Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance. Health and Safety: Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards. Compliance with Law: All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Full-time Description Job Scope: The Vice President of Consumer Lending oversees the functional strategy and operations of consumer lending, from lead generation and borrower engagement through servicing and postmortem analysis. This role develops and executes business plans that drive profitable loan growth, optimize the member experience, and ensure compliance with regulatory and policy standards. The position champions innovation, efficiency, and risk-aligned lending practices while managing departmental budgets, resources, and performance to advance the credit union's strategic objectives. Essential Functions Lead the end-to-end strategy, execution, and optimization of consumer lending, ensuring alignment with the credit union's business goals, risk appetite, and regulatory requirements. Design and implement lending strategies that drive profitable loan growth, enhance member experience, and support operational efficiency. Liaise with HR and Organizational Development to recruit, onboard, and retain high-performing talent, ensuring workforce planning supports department goals. Oversee daily operations of the consumer lending department including retail branch employees responsible for loan services. Provide timely, constructive, and frequent performance evaluations and feedback; recognize and reward high performance. Coach, mentor, and motivate staff to foster a high-performance, member-centric culture. Create a positive, productive, and values-aligned work environment focused on continuous development, team engagement, and succession planning. Develop leaders to advance into next-level roles, preparing them for inclusion in the credit union's succession plan. Analyze financial and operational performance to ensure transparency, improve outcomes, and drive continuous improvement in lending operations. Assess risk and return trade-offs to guide profitable lending decisions and explore innovative solutions to expand loan programs and reach. Align lending practices with the Enterprise Risk Management framework, identify operational efficiencies, and implement scalable solutions. Maintain and revise consumer loan policies and procedures; ensure policies are clearly communicated and understood throughout the organization. Champion the voice of the member and staff in decision-making, leading initiatives that improve the experience across all lending channels and touchpoints. Monitor portfolio performance and compliance; ensure adherence to regulatory requirements and Board-approved policies. Conduct quality reviews of credit underwriting, ensuring documentation and practices meet all standards. Provide portfolio analysis on pipelines, product performance, goals, past due and charge off trends, and delinquency management, pricing, personnel performance, etc. Identify and advocate for tools and technologies that enhance lending decision-making, operational efficiency, and member satisfaction. Compile, present, and advise on lending data and strategies to executive committees and internal stakeholders. Represent the credit union in industry associations and community partnerships to support its mission, visibility and strategic objectives. Stay current on legal and regulatory requirements from NCUA and all governing bodies; recommend operational and policy changes as needed. Requirements Qualifications: Experience and Education Minimum 12 years of lending and next-level leadership experience in financial services, preferably in a credit union or community-based financial institution. Proven ability to manage complex lending operations, drive organizational change, and ensure compliance with regulatory and policy standards. Bachelor's degree in business, finance, accounting, or related field required, or experience equivalent to a bachelor's degree. Current registration with the Nationwide Mortgage Licensing System (NMLS), or ability to become registered upon hire. Knowledge Recent, relevant, and strong understanding of all aspects of consumer lending, including leading leaders, financial analysis, and portfolio monitoring and reporting. Knowledge of regulatory requirements, internal policies, and enterprise risk management principles related to consumer lending. High proficiency with digital communication platforms, Microsoft Office Suite, and tools supporting underwriting, credit analysis, and portfolio monitoring. Leadership Competencies Ability to articulate a clear direction for the department, align team goals with enterprise objectives, and anticipate future trends in mortgage lending. Drives organizational change by preparing teams for new processes, tools, or strategies; manages resistance and maintains engagement during transitions. Builds bench strength by coaching, mentoring, and growing future leaders; proactively identifies high-potential employees. Shapes a positive, values-aligned, and inclusive team culture that reinforces member-centric behaviors and collaboration. Makes timely, high-impact decisions in fast-moving or uncertain situations while balancing operational, financial, and risk considerations. Builds alignment across departments, executive leadership, and external partners to drive organizational goals. Encourages new ideas, identifies opportunities for operational improvements, and champions technology or process solutions to enhance efficiency. Ensures department delivers measurable outcomes, tracks performance against goals, and holds self and team accountable for results. Maintains focus and leads effectively through challenges, shifting priorities, or regulatory changes. Communicates with credibility, builds trust across the enterprise, and represents the credit union externally with professionalism and influence. Exceptional verbal and written communication, negotiation, and collaboration skills that build trust and foster strong working relationships. Strong ability to analyze financial and operational data, assess risk/return trade-offs, and make informed decisions. Physical Requirements/Work Environment Primarily office-based role with extended periods of sitting, standing, and working at a computer. Frequent verbal and written communication with teams, members, and stakeholders. Ability to attend in-person meetings, presentations, or events as needed. Occasional travel to branch locations across the U.S., as well as off-site meetings, community events, or industry conferences. Fast-paced, high-accountability environment with deadlines and regulatory compliance requirements. Requires adaptability to changing priorities, regulatory updates, and operational demands while maintaining focus and effectiveness. Salary Description $165,299.25-$220,399.00 (Depending on Experience)

Under the general direction of the Director of Health, Housing & Homelessness, the Deputy Director of Housing Initiatives and Community Development plans, directs, manages, and oversees the activities, staff, and operations related to federal housing and community development grants. This position is responsible for ensuring compliance with federal and state requirements, aligning programs with City housing priorities, and advancing innovative initiatives to address homelessness, housing stability, and equity for residents. This is an unclassified, at-will position. s are intended to present a general list of tasks/duties performed by employees within this job classification. Job descriptions are not intended to reflect all duties performed within the job. Minimum Education, Experience And Additional Requirements Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis. Bachelor's Degree or equivalent in Public Administration, Social Services, Economics, Urban Planning, or a related field preferred; and Six (6) years of experience in housing, community development, or social services positions, with at least four (4) years in a supervisory capacity working with HUD programs preferred. ADDITIONAL REQUIREMENTS Selected candidate must pass a City-paid pre-employment physical and drug/alcohol screening, as well as a City-paid criminal background screening. Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire. Possession of a City Operator's Permit (COP) within 6 months from date of hire. Preferred Knowledge * Knowledge of federal laws applicable to housing and community development, including HUD regulations and 24 CFR. * Knowledge of public sector housing and community development operations; public administration; municipal governmental organization; and preparation of records, reports, correspondence, and written directives. * Knowledge of administrative and fiscal management principles, supervision techniques, grant preparation, and development programs. * Knowledge of innovative and energy-efficient housing practices, including green building and sustainability measures. * Ability to establish and maintain effective working relationships with City leadership, elected officials, consultants, community organizations, governmental agencies, and the public. * Ability to lead complex projects from planning to implementation. * Ability to communicate effectively verbally and in writing, including presenting to large groups and public forums. * Skill in operating word processing, spreadsheet, database, and other relevant software programs.

The Deputy Director of Youth and Family Services works under the direction of the Director of Youth and Family Services and assists in the management, coordination, and oversight of departmental programs, operations, and service delivery. This position provides leadership over assigned program areas, supports departmental performance management, and ensures alignment with established goals, policies, and budgetary parameters. The Deputy Director serves as a key operational leader, translating the Director's strategic direction into effective program execution and ensuring consistent service delivery across direct service programs and contracted nonprofit providers. This is an unclassified at-will position. s are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job. Minimum Education, Experience And Additional Requirements Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis. Bachelor's degree from an accredited college or university in public administration, social work, human services, education, business administration, or a related field preferred; and Nine (9) years experience in human services program management, public administration, or nonprofit leadership preferred; and To include six (6) years of supervisory experience preferred. ADDITIONAL REQUIREMENTS Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire. Possession of a City Operator's Permit (COP) within 6 months from date of hire. Preferred Knowledge * Human services administration, including youth, family, housing, health, and community-based programs. * Operational characteristics, services and activities and complex operations * Principles and practices of program development and administration * Pertinent Federal, State, and local laws, codes and regulations * Methods and techniques of research and analysis * Principles of business letter writing and basic report preparation * Principles and practices of municipal budget preparation and administration * Principles of supervision, training and performance evaluations * Modern office procedures, methods and equipment including computers * Principles and practices of performance measurement and assessment Preferred Skills & Abilities * Interpret, explain and enforce departmental policies, procedures and applicable ordinances, codes and regulations * Select, supervise, train and evaluate staff * Coordinate division activities and programs with outside agencies and divisions * Meet programmatic and regulatory requirements and deadlines * Analyze and assess programs, policies and operational needs and make appropriate adjustments * Identify and respond to sensitive community and organizational issues, concerns and needs * Participate in the development and administration of department goals, objectives and procedures * Prepare and administer large and complex budgets * Prepare administrative and financial reports * Plan, organize, direct and coordinate the work of lower level staff * Analyze problems, identify alternative solutions; project consequences of proposed actions and implement recommendations in support of goals * Research, analyze and evaluate new service delivery methods and techniques * Interpret and apply Federal, State and local policies, laws and regulations * Communicate clearly and concisely, both orally and in writing * Respond to questions and concerns from City employees and the public * Perform essential and supplemental functions with or without reasonable accommodation * Establish and maintain effective working relationships with those contacted in the course of work