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President/chief executive officer jobs in New Hampshire - 108 jobs

  • Vice President, Architecture

    Fidelity Investments 4.6company rating

    President/chief executive officer job in Merrimack, NH

    Vice President, Architecture for Contact Center Build Strategy, Enterprise Contact Center At Fidelity, our Contact Centers are an essential way for customers and clients to interact with the right Fidelity associate for their financial goals, needs, and questions. As part of its overall cloud and technology transformation, Fidelity's Enterprise Customer Contact Center (EC3) organization is actively working to transform how our Contact Centers will support the future needs of our business teams, their associates, customers and clients. As Vice President, Architecture for Contact Center Build Strategy you will define capabilities, solutions, patterns, standards, and guidelines related to the Fidelity Contact Center and the Associate Desktop Experience. You will work closely with EC3 Product and Technology leads, key business stakeholders, and other architects leading related capabilities. The Expertise and Skills You Bring 15+ years of proven experience in an architecture or engineering role with 7+ years of experience as a lead solution architect and technology leader in large enterprise contact centers. You have in-depth experience analyzing business requirements, designing end-to-end contact center solutions, and developing technology roadmaps. You have deep knowledge of telephony, interexchange carrier (IXC) systems, and intelligent cloud-based edge networking capabilities that provide toll free calling services to large enterprise contact centers with resilient cloud infrastructure. You have deep knowledge of contact center platforms such as Genesys, Cisco, Avaya, Amazon Connect, Nice CXone, CCaaS solutions, Infrastructure as Code and related tools, and CRM systems. You have experience implementing and optimizing omnichannel strategies including voice, chat, SMS, and email to enhance customer engagement. You have modernization experience for contact center self-service experiences (IVR to IVA), and intelligent contact routing across channels and services. You have technical integration experience to ensure end-to-end contact center capabilities are deployed seamlessly throughout the customer and agent experience including infrastructure, channels and services, self-service, intelligent routing, agent desktop and agent assistance, workforce engagement as well as new emerging capabilities. You are able to provide guidance and mentorship to technical teams and collaborate with stakeholders across the company to ensure architecture deliverables enable a successful deployment solution. You are an experienced architect designing and supporting enterprise level infrastructure using public cloud technologies with Amazon, Google, and/or Azure. You demonstrate excellent communication, interpersonal and relationship building skills with which you influence decisions and engage across Fidelity and at all levels of the organization. You have a passion for solving complex problems and a track record of delivering innovative solutions for solving them. The Value You Deliver Delivering and maintaining Contact Center and EC3-related capabilities, solutions, solution architectures, patterns, standards, guidelines, and specifications for the Fidelity Blueprint. Supporting and enabling technology Product and Chapter Leaders to deliver increased value to our customers and operations associates. Measuring performance through established objectives and metrics that deliver agreed upon business, technology, and people results. Partnering with agile product area leaders, chapter area leaders, agile team leads, and architects to develop platform designs and solution roadmaps. Ensuring the solutions that are delivered meet high standards for quality, performance, and scale. Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. The base salary range for this position is $140,000-285,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications:Category:Information Technology
    $140k-285k yearly 5d ago
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  • Relocate to Botswana: CEO (Fintech)

    Black Pen Recruitment

    President/chief executive officer job in New Hampshire

    Our client is a Botswana-based financial services provider that has been offering loan solutions since 2012. With a strong focus on accessibility and customer convenience, they have established a network of over 35 branches and kiosks strategically located across the country. Their mission is to ensure that individuals can easily access the financial support they need, making them a trusted and reliable partner within the local community. Role Overview The CEO would be responsible for leading and overseeing the overall strategic direction, financial performance, and operational excellence of the company. The CEO will ensure the successful execution of the company's vision and mission in the mobile money industry, driving financial inclusion, customer satisfaction, regulatory compliance, and sustainable growth. This role requires a dynamic leader with a strong background in financial services, fintech, mobile payments, and digital transformation and a hands-on approach. Job type: Full time/ Permanent Workplace: On-site Location: Botswana Relocation to Botswana is a must Requirements Bachelor's degree in Business Administration, Finance, Economics, Information Technology, or a related field; MBA or relevant postgraduate degree preferred. Minimum of 5-8 years of executive leadership experience in fintech, banking, telecommunications, or mobile financial services. Proven track record of leading a high-growth business, scaling mobile money operations, and driving digital financial inclusion. Strong understanding of financial regulations, AML/KYC requirements, and risk management principles. Experience in strategic partnerships, investor relations, and stakeholder management. Excellent leadership, communication, and negotiation skills. Strong analytical skills with the ability to interpret financial reports, market trends, and business performance metrics. Experience working with regulators, policymakers, and industry associations in the financial services and fintech sectors. Strategic thinking and problem-solving skills. Strong leadership and team-building capabilities. Excellent financial acumen and business judgment. Strong negotiation and stakeholder management skills. Ability to drive innovation and adapt to emerging financial technologies. Effective decision-making under uncertainty and complex business environments. Responsibilities Strategic Leadership & Business Growth: Develop and implement the company's long-term vision, mission, and strategic plan to ensure business growth and sustainability. Identify new market opportunities, partnerships, and revenue streams to expand the company's footprint and enhance financial inclusion. Spearhead innovation in mobile money solutions, ensuring alignment with emerging financial technologies and customer needs. Drive expansion strategies including partnerships with banks, telecom operators, merchants, and other financial institutions. Establish and maintain strong relationships with key stakeholders, including investors, regulatory bodies, financial institutions, and technology partners. Financial Performance & Risk Management: Oversee financial management and performance, ensuring profitability, revenue growth, and operational efficiency. Develop and execute financial plans, budgets, and forecasts to achieve business objectives. Implement robust risk management policies and compliance frameworks to mitigate financial and operational risks. Ensure compliance with local and international financial regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements. Operational Excellence & Technology Innovation: Oversee the development and deployment of innovative mobile money services that improve accessibility, affordability, and usability. Drive operational efficiency and digital transformation to enhance customer experience and business scalability. Lead product development initiatives to introduce new payment solutions, remittances, merchant services, and other fintech innovations. Ensure cybersecurity measures and data protection policies are in place to safeguard customer information and transactions. Leadership & Team Management: Build and lead a high-performing executive team, fostering a culture of collaboration, accountability, and continuous improvement. Provide strategic guidance and mentorship to senior management and employees to enhance productivity and engagement. Champion diversity, equity, and inclusion within the organisation to create a dynamic and inclusive workplace. Align team objectives with overall company goals to drive efficiency and high performance. Regulatory & Compliance Oversight: Ensure the company operates within legal and regulatory frameworks governing mobile money and financial services. Liaise with regulatory authorities and government agencies to advocate for favorable policies and industry best practices. Maintain transparency and corporate governance standards, ensuring compliance with financial and fintech industry regulations. Benefits Competitive executive salary with performance-based incentives. Executive perks, travel allowances, and professional development opportunities. Opportunity to lead a high-impact organisation driving financial inclusion and economic empowerment.
    $108k-180k yearly est. 60d+ ago
  • Chief Executive Officer

    Icbd Holding LLC

    President/chief executive officer job in Nashua, NH

    Looking for a leadership position with a growing, innovative behavioral healthcare organization? Give your career a boost by joining the #1 new behavioral healthcare company in New Hampshire-GateHouse. Why this field, why this company? Behavioral Healthcare is growing much faster than other industries New Hampshire is in the top ten markets for Behavioral Healthcare jobs GateHouse and its affiliated companies are expanding even in this economy GateHouse only hires people who want to make a difference in the lives of people on the path to recovery from drug and alcohol addiction. About GateHouse GateHouse is a nationally recognized group of drug and alcohol addiction treatment centers, with facilities in Nashua, New Hampshire, and Nashville, Tennessee. The GateHouse group offers a full range of inpatient and outpatient treatment methods, including sober living facilities. We offer a competitive compensation and benefits package including a base salary with performance-based incentives, medical, dental, vision, short/long-term disability, life insurance and 401(k). Your Position: The Chief Executive Officer is responsible for the leadership, management, and vision necessary to ensure proper operational controls of all entities. This position manages administrative and reporting procedures and implements systems to grow all entities. They will partner with internal and external stakeholders to oversee all nation-wide growth, compliance, licensing, and accreditation. The CEO will devise and implement special projects which ensure operational efficiency and profitability while expanding the reach of the GateHouse family of programs to more individuals with substance use disorder across our regions. What You Will be Doing Maintain open communication lines with direct reports, coworkers, and the C-level suite. Provide day-to-day leadership and accountability to the organization that incorporates the adopted mission and core values of the company. Bottom line: Build a profitable company that serves the SUD community. Responsible for the identification of KPIs, and implementation of a KPI-centered culture Partner with internal stakeholders to provide timely, accurate and complete reports on the operating condition of each entity. Spearhead the development, communication and implementation of effective growth strategies and scalable processes. Partner with internal stakeholders to develop, implement, and enforce all company policies and procedures (including client and employee rights) according to agency, state, federal and accreditation standards. Participate in oversight for client care, staff retention, and staff performance. Monitor monthly budgets to ensure that each entity is operating within budget and staff is aware of budget changes. Ensures each facility operations meet State and Federal guidelines. Conduct and manage ongoing review of staff to ensure competency. Develop entity-wide performance improvement goals and objectives. Foster a culture of clear and precise communication, continuous improvement, and team member engagement. Effectively develop strong managers and promote team building and problem solving. Collaborate with the C-Suite team and direct reports to develop and effectuate plans continue building operational infrastructure consisting of systems, processes, and personnel designed to accommodate the rapid growth of our organization. Partner with the VP of Real Estate and other internal stakeholders to spearhead the opening of new service offerings and programs thru out the eastern United States. Foster a success-oriented, accountable environment within the company. Represent the firm with the utmost integrity with both internal and external stakeholders. Your Qualifications Master's Degree or higher strongly preferred. 5+ years of experience in the Healthcare Industry preferred. Knowledge of Accounting and Finance. Knowledge of EMR/EHR and proper documentation. Regulation and Licensing experience. Strong planning skills. Leadership Experience. Strong people and communication skills. Ability to communicate with various departments. Working Conditions Candidates must meet the company's hiring criteria to include a pre-employment background investigation and drug test. Our organization and its affiliate companies are Equal Opportunity/Affirmative Action employers of minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Standard precautions and trainings include: Universal Precautions, Cough Etiquette, Hand Hygiene, Safe Handling of Potentially Contaminated Equipment, Aggression Control, Infection Control, Domestic Violence, Understanding Co-Occurring Disorders, Cultural Diversity, Ethics & Boundaries, Suicide & Self-Harm, HIPAA, Sexual Harassment, HIV/AIDS, Incident Reporting Requirements, Abuse Reporting & Affirmative Duties, The American's with Disability Act. Staffing Agencies Unsolicited resumes from search firms will not be honored as valid. Consequently, we politely ask agencies not to solicit our business managers directly as well. Thank you in advance. Job Type: Full-time
    $108k-202k yearly est. Auto-Apply 60d+ ago
  • Nurse Practitioner (NP) - Pain Medicine - $220,000 to $283,000 per year in Coos County, NH

    Locumjobsonline

    President/chief executive officer job in Milan, NH

    Nurse Practitioner | Pain Medicine Location: Coos County, NH Employer: Opportunity Healthcare Pay: $220,000 to $283,000 per year Shift Information: Nights - 5 days Start Date: ASAP LocumJobsOnline is working with Opportunity Healthcare to find a qualified Pain Med NP in Coos County, New Hampshire, 03588! Pain Management Nurse Practitioner job in Coos County, NH - offering up to $283,000 for a NP position at a local facility in Coos County. Looking for NP jobs near you? This full-time Pain Management Nurse Practitioner job offers competitive pay, incentives, and dedicated support from Opportunity Healthcare, a leading Advanced Practice agency. Whether you're a NP relocating to New Hampshire or searching for "Nurse Practitioner jobs near me", this opportunity could be the perfect fit. Located in Coos County, this Nurse Practitioner job is easily accessible for NP's based nearby. Don't miss out- 'Quick Apply' now to start the application process and connect with a specialized Opportunity recruiter who can match you with additional NP jobs near you. Job Details Pay: $220,000-283,000/Yr Job Incentives: wRVU bonus potential On-call compensation up to $10,000 citizenship bonus annually Commencement bonus Relocation assistance Educational Loan Reimbursement CME funds + 2 weeks CME time Vacation: 5 weeks Full benefits: Health, dental, vision, life, dis Specialty: Pain Management Location: Coos County, NH Job #: 25-00709 Benefits Specialty-focused recruiters Dedicated credentialing & onboarding team Dedicated travel & housing assistance Malpractice Insurance, including tail insurance for assignments Licensing support $750 Referral bonus Opportunity Healthcare - An Agency You Can Trust Opportunity Healthcare is a trusted leader in Nurse Practitioner jobs, connecting talented NPs with full-time NP jobs tailored to their unique skills and career aspirations. With over 50 years of expertise in Advanced Provider staffing, we specialize in helping Nurse Practitioners find rewarding Nurse Practitioner jobs across a variety of specialties and locations. Our nationwide network ensures that NPs searching for NP jobs near me can find roles that align with their career goals. Whether you're seeking career stability, opportunities for growth, or New grad NP jobs, we provide a seamless experience, from personalized job matching to credentialing and onboarding. Choose Opportunity Healthcare for Nurse Practitioner jobs that empower you to thrive and make a meaningful impact. About Opportunity Healthcare Opportunity Healthcare is a leading locum tenens agency & Advanced Practice provider, offering nationwide staffing for both staff & locum tenens jobs. We specialize in Nurse Practitioner (NP), Physician Assistant (PA), CRNA jobs. With our team's dedication & specialized experience in Advanced Practice Nurses, we provide a single point of contact, expedited services, & focused approach to meeting the needs of our providers. Our service philosophy isn't driven by volume, deadlines, or sales metrics; it's centered on people, their professions, and enhancing the lives of our nurses & the patients they serve. 1634356EXPPLAT
    $74k-137k yearly est. 1d ago
  • Vice President, Customer Support Experience

    Sitecore 4.4company rating

    President/chief executive officer job in Manchester, NH

    Manchester, NH/Boston, MA About Us: At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalized digital experiences that connect the world. We empower the world's most iconic brands to build lifelong relationships with their customers-seamlessly, smartly, and at scale. As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L'Oréal, Sitecore helps brands transform engagement through experiences that are not only personalized, but predictive and dynamic. Our foundation is our people-a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values guide how we lead, innovate, and connect. They are the behaviors that bring our mission and vision to life, every day, in every interaction. As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences. Learn more at Sitecore.com About the Role: At Sitecore, we believe exceptional customer experiences start with exceptional support. We're looking for a Global Vice President, Customer Support Experience to lead, inspire, and scale our world-class support organisation. This is a rare opportunity to shape how thousands of customers experience Sitecore every day, bringing together innovation, empathy, and operational excellence to deliver outcomes that truly matter. This is a customer-facing role - you'll regularly engage with customers across the globe to build trusted relationships, understand their evolving needs, and take accountability for their overall service experience. You'll be a true customer champion, ensuring their voice is heard at every level of Sitecore and that customer centricity remains at the heart of every decision we make. We welcome candidates from all backgrounds who share our belief that diversity drives better ideas, better products, and better results. If you're passionate about driving change and building an inclusive culture where every customer and every team member feels valued, we'd love to meet you. What You'll Do: * Lead with purpose: Define and execute a bold global support strategy that elevates the customer experience and aligns with Sitecore's mission to deliver the best customer experience in SaaS. * Be customer-facing: Meet with customers around the world to build deep relationships, understand their challenges, and take ownership of their end-to-end support experience. Act as their advocate within Sitecore, driving continuous improvement and transparency. * Drive Operational Excellence: Build maturity in our support processes, define meaningful operational KPIs, and ensure they're tied to top-level business performance. Analyse support trends, identify root causes, and hold senior stakeholders accountable for solving systemic issues and reducing case volume. * Champion Agentic AI: Lead the adoption of humanless support capabilities powered by AI. Demonstrate measurable improvements in customer experience, productivity, and efficiency through the thoughtful integration of Agentic AI into our operations. * Foster collaboration: Partner across Product, Engineering, Sales, and Customer Success to ensure a seamless end-to-end customer journey. * Build culture and capability: Develop, mentor, and inspire a global team of support professionals who are passionate about customer advocacy, continuous improvement, and learning. * Be a change agent: Lead a global team through significant organisational change while increasing customer satisfaction, enhancing service delivery, and deepening customer engagement. Act as a creative and dynamic leader whose impact extends beyond functional boundaries - shaping culture, inspiring innovation, and influencing how Sitecore delivers value to every customer. What You'll Bring: * Proven success leading global customer support teams within SaaS or technology-driven environments. * A passion for operational excellence - driving process maturity, measuring performance, and delivering continuous improvement. * Demonstrated experience in leveraging AI and automation to improve support efficiency and customer satisfaction. * Strong analytical and problem-solving skills, with the ability to turn data into meaningful action. * A natural collaborator who builds trust across teams and cultures. * Excitement for Sitecore's products, customers, and mission to be recognised for the best customer experience in SaaS. * The curiosity, creativity, and courage to challenge the status quo and drive transformation. * We recognise that great leaders come from all walks of life. If you bring the mindset and passion to excel in this role, even if your experience looks a little different from the list above, we encourage you to apply. Why Sitecore: At Sitecore, we're on a mission to make every digital experience feel personal. You'll join a team of innovators who care deeply about quality, collaboration, and making an impact. We celebrate diversity, creativity, and authenticity - because when everyone feels included, innovation thrives. We offer competitive compensation, comprehensive benefits, and opportunities for growth in a global, inclusive culture that values both results and wellbeing. Ready to Redefine Customer Experience? If you're excited by the idea of leading a transformative support organisation and shaping how customers experience Sitecore around the world, we'd love to hear from you. Apply now and help us set a new standard for excellence in customer support. Salary range: $220k to $260k salary, plus 30% bonus structure Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic. #LI-HYBRID
    $220k-260k yearly Auto-Apply 60d+ ago
  • Senior Vice President, Federal Government Relations

    Maximus 4.3company rating

    President/chief executive officer job in Manchester, NH

    Description & Requirements The Senior Vice President of Federal Government Relations will serve as a key strategic advisor and operational leader, responsible for sharing intel, insights and coordinating influence campaigns in shaping and executing the company's federal engagement strategy. This role will lead efforts influencing key stakeholders and decision makers addressing federal legislative, regulatory, and administrative developments impacting the company's business, with a particular focus on public assistance programs, federal contracting, and performance-based policy implementation. Civil and defense related Federal and state government awareness required. This position requires a seasoned government relations executive with deep knowledge of federal appropriations, agency operations, and political dynamics that drive funding, policy, and accountability across projects. Key Responsibilities Federal Strategy & Engagement - Develop and execute a comprehensive federal government relations strategy aligned with corporate priorities. - Build and maintain relationships with key federal stakeholders, including congressional members and staff, agency officials, and policy influencers/stakeholders. - Monitor and interpret legislative and regulatory developments, including appropriations, rescissions, and continuing resolutions. Policy Implementation & Advocacy - Lead internal coordination on federal rule changes - Provide strategic guidance on performance-based contracting and flexibility-to-contract models. - Represent Maximus in federal forums and coalitions, ensuring a consistent and compliant voice. - Ensure compliance with all federal lobbying disclosure and compliance requirements, including timely reporting, documentation, and adherence to ethical standards as mandated by law and company policy. Cross-Functional Leadership - Partner with Legal, Compliance, Operations, Business Development and other Maximus shared services to assess and mitigate federal policy risks. - Support state-level engagement strategies in coordination with federal priorities. - Help lead internal "message factory" efforts to generate actionable ideas of influence for government clients, leaders and stakeholders. - Political Action Committee (PAC) Management & Operations - Actively involved in overseeing the management and operations of the company's Political Action Committee (PAC), closing working to ensure compliance with all federal regulations and reporting requirements. - Help develop and implement strategies in growing PAC participation, engaging eligible employees, and aligning PAC activities with the company's government relations objectives. - Crisis & Change Management - Advise leadership on political risks such as but not limited to shutdown scenarios, funding disruptions, and other policy decisions impacting business, including attacks from third-party organizations and competitors. - Ensure the company remains politically aware but non-partisan, maintaining neutrality while influencing policy through operational excellence. Minimum Requirements - 15+ years of experience in federal government relations, public policy, or legislative affairs. - Proven track record of navigating complex federal and political environments, including appropriations, OMB processes, and agency rulemaking. - Exceptional communication, negotiation, and strategic planning skills. - Experience working with or within federal agencies, Congress, or large government contractors. - Ability to lead cross-functional teams and influence at the executive level. Preferred Qualifications - Prior experience in performance-based contracting or public assistance program implementation. - Familiarity with federal procurement frameworks and compliance standards. - TS/SCI clearance or eligibility preferred. #HotJobs0106LI #HotJobs0106FB #HotJobs0106X #HotJobs0106TH #TrendingJobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 272,340.00 Maximum Salary $ 368,460.00
    $132k-193k yearly est. Easy Apply 6d ago
  • Sr. Director/VP/Clinical Delivery Lead, Advisory Services

    Norstella

    President/chief executive officer job in Concord, NH

    Company: Citeline Employment Type: Full Time **Description** Sr. Director/VP/Clinical Delivery Lead, Advisory Services **Reports to** :SVP, Advisory Services Norstella unifies five market-leading companies that all have a shared goal of improving patient access to life saving therapy. Each organization (Citeline, Evaluate, MMIT, Panalgo, and The Dedham Group) delivers must-have answers for critical strategic and commercial decision making. Together we help our clients: + Accelerate the drug development cycle + Bring the right drugs to market + Identify barriers to patient access + Turn data into insights faster + Think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we offer and even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning, and predictive analytics. **The Team** The Advisory Services team is a key growth area for the business and one that is expanding rapidly. The team is global with presence in the US, Europe and Asia, and works directly with clients on a project basis, providing strategic support and advisory services leveraging the full breadth of capabilities across Norstella. We work with a range of client organizations globally - including major global pharma, startup biotechs, and pharma industry suppliers, advisors, and investors. Our clients are generally senior-level decision makers in need of support to ensure they are properly informed to make those decisions, all the way up to C-level executives. **Scope of Role** In this role of Clinical Advisory Services Lead you will occupy a key leadership position in the Advisory team. You will manage a wide range of aspects of development and delivery of the Advisory Services business, with a particular focus on Clinical Development use cases, offerings and capabilities. You will focus on three key aspects: **Clinical area delivery leadership** :You will own and drive consulting offerings and capabilities using our leading data and software solutions within the area of Clinical Development and spanning multiple use cases. These responsibilities will be diverse and involve extensive collaboration across the organization. **Key responsibilities include** + Consulting offering development and refinement + Team capability development, training, and knowledge sharing + Sales enablement and production of relevant training material and supporting collateral + Support for marketing initiatives including preparing campaign materials + Thought leadership including development of written pieces, delivery of webinars, and delivery of conference presentations/panels + Strategy development collaboration, including working closely with Commercial, Product, and other relevant teams across Norstella + Team development/mentoring + All other duties, as assigned **Selling and business development** :You will work closely with the global Consulting & Analytics team to deliver client consulting projects to a high standard. Key responsibilities include: + Supporting commercial function colleagues as a "specialist/subject matter expert" to facilitate client discussions and relationship development + Qualification and feasibility assessment + Proposal development leveraging the full capabilities of Norstella + Developing effort and price estimates **Client project execution** :You will work closely with the global Consulting & Analytics team to deliver client consulting projects to a high standard. Key responsibilities include: + Playing a key role as a leader and subject matter expert in the area of Clinical Development + Liaising with clients and project teams directly to design, manage, and deliver successful project outcomes + Working with the broader Norstella team and resource managers to staff projects + Providing guidance and advice to project teams + Contributing directly to project execution including data collection/analysis, deliverable development, synthesis of findings and recommendations, and delivering those outcomes to clients **Clinical strategy and planning projects support clients, including (but not limited to) the following use case areas:** + Clinical development planning and forecasting + Protocol Design, Country, Site and Investigator Feasibility + Clinical trials operations, cost benchmarking & landscapes + Performance monitoring/optimization & acceleration + Diversity planning and execution + Competitor trial monitoring & analytics **Requirements** + Deep knowledge and expertise of the pharma strategic Clinical trial landscape (Clin Dev/Ops, clinical development plan development, clinical trial design, feasibility and site selection, protocol design, etc) + Relevant experience in commercially focused and client-facing roles (e.g. consulting, pharma), working as a subject matter expert closely with sales and consulting delivery organisations to drive business growth + Relevant experience (8-10 years) working in Clin Dev/Ops roles within Sponsor/CRO/Partner environment + Experience using data analytics and services to solve clinical trial challenges + Understanding of how, and where, AI can be deployed in the clinical trial ecosystem to answer industry questions + Extensive experience consulting in clinical strategy across various client types and therapeutic areas, with deep knowledge of global pharmaceutical landscape + Stellar communication & relationship management skills that foster trust and lasting client partnerships with demonstrated capability of sourcing and maintaining a book of business + Leadership and team management experience + Collaborative team player who is driven to win as part of a team and capable of managing fast paced activities while remaining optimistic + Operates with a sense of urgency and thrives on winning through continuous improvement + The ability to consume new learnings, conceptualize and iterate behavior quickly + A clear desire to build bespoke solutions for clients, with an innovative mindset + Existing knowledge of Norstella data assets and platforms (in particular Citeline products such as TrialTrove, SiteTrove but also other Norstella platforms e.g. Evaluate Pharma, PharmaProjects, real-word data, epidemiology) + Bachelors degree in a scientific/life science or business-related field; Advanced degree (PhD or MBA) in a relevant field preferred **Please Note - All candidates must be authorized to work in the United States or United Kingdom. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa** **Benefits** + Medical and Prescription Drug Benefits + Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) + Dental & Vision Benefits + Basic Life and AD&D Benefits + 401k Retirement Plan with Company Match + Company Paid Short & Long-Term Disability + Paid Parental Leave + Open Vacation Policy & Company Holidays _The expected base salary for this position ranges from $180,000 to $200,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $180k-200k yearly 60d+ ago
  • Vice President, Business Development - Navista

    Cardinal Health 4.4company rating

    President/chief executive officer job in Concord, NH

    At Navista, our mission is to empower community oncology practices to deliver patient-centered cancer care. Navista, a Cardinal Health company, is an oncology practice alliance co-created with oncologists and practice leaders that offers advanced support services and technology to help practices remain independent and thrive. True to our name, our experienced team is passionate about helping oncology practices navigate the future. This is an executive leader responsible for leading the strategic growth and development initiatives for Navista. Key responsibilities include expanding the network's reach, fostering partnerships, expanding service line offerings, and driving overall strategy to support the organization's ability to deliver exceptional patient care. The VP of Business Development will be a seasoned leader and advisor, with proven experience partnering with clinicians in oncology and across multiple therapeutic areas. They will be responsible for setting sales targets and marketing goals. Their job duties include developing production and sales goals, driving the overall monetary health of the organization, obtaining new contracts, and overseeing a sales executive. This role reports to the SVP/GM of Navista. **Responsibilities** + Oversee the commercial operations & strategy division, to develop and execute comprehensive strategic development plans aligned with the networks mission and growth objectives + Identify opportunities for expansion, partnerships and programmatic enhancements to advance the networks presence and impact + Identify and foster relationships with healthcare providers, research institutions and other key stakeholders + Define strategic pipeline including opportunities for growth and new revenue streams, such as service line expansion, entering new markets or developing innovative programs + Collaborates with marketing and communications on the development and implementation of branding and marketing strategies to enhance the networks visibility & reputation through development of compelling messaging, promotional materials, and public relations initiatives. + Partners with Corporate Development on identifying and evaluating potential new practices and partnership + Develops and maintains strong relationships with key stakeholders, including internal sales team to drive the overall oncology strategy + Responsible for sales operations and leading and developing a team + Negotiates contracts and agreements + Proven track record of leading Teams responsible for growth through acquisitions, partnerships, and service line expansion. + Strong understanding of practice management, operations, and healthcare regulations **Qualifications** + Bachelor's degree in business administration, healthcare administration, life sciences, or a related field preferred; advanced degree (MBA, Master's in healthcare administration) preferred + 15+ in an executive strategy & development position, or similar title preferred + Demonstrated abilities for success in strategic development, business development, preferably in the healthcare industry, including identifying and evaluating market opportunities, and developing business plans for expansion & growth + Experience in a Business Development or Growth role with a Managed Services Organization (MSO) or in the specialty community practice space preferred + Excellent communication and presentation skills, with the ability to effectively convey the network's mission and impact with physicians, staff and internal stakeholders + Familiarity with Oncology, Urology, or other specialties, including trends, healthcare regulations, treatment modalities, and research advancements + Strong business acumen and financial background, to ensure efficient allocation of resources and maximize returns on investments + Experience with leading and managing diverse teams, including hiring, training and evaluating performance + Strong analytical and problem-solving abilities + Ability to travel up to 50% **Anticipated salary range** : $166,300 - 255,700 **Bonus eligible** : Yes **Benefits** : Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close** : 1/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $166.3k-255.7k yearly 30d ago
  • Chief Operating Officer

    Boys & Girls Clubs of Central and Northern Nh 3.7company rating

    President/chief executive officer job in Concord, NH

    The Boys Girls Clubs of Central and Northern New Hampshire is a dynamic organization that currently supports 200 staff working in 30 Early Childhood and Out of School Time programs with a large geographic footprint.The COO serves as a member of the Executive Leadership Team and is responsible for overseeing the ongoing operations and procedures of these programs as they align with the organization's mission and strategic plan. Ongoing review, modification, and implementation of priorities, processes, and standards as the organization grows are keystones of the COO's role. While the COO reports directly to the CEO and collaborates with the Executive Leadership Team, the COO works under minimal supervision with extensive latitude for initiative and independent judgment. Duties Objectives of this Role ·To collaborate with the CEO to support the organization's vision, mission, and operations strategies. ·To translate vision and strategies into actionable steps. ·To implement organization-wide goals and performance targets. ·To coach, develop, and support the BGC Area Managers team and Site Directors. ·To work in partnership with all BGC department leaders. ·To ensure compliance with the NH Child Care Licensing and the Boys and Girls Club of America policies and regulations at all sites. ·To maintain and build community relationships and partnerships. Key Responsibilities Leadership 1.Provides effective communication in interpreting and articulating key decisions, policies, and major developments. 2.Creates regular opportunities for all staff to give feedback on program operations. 3.Promotes and guides all staff in following the vision and mission of the BGC. 4.Works with Area Managers and the Human Resources department in developing recruiting, onboarding, and retention strategies to guide direct service staff in professional growth. 5.Identifies strengths and areas in need of improvement at each program site and provides appropriate support in order to achieve the expected level of high-quality programming. 6.Leads the program management team to becoming a high-performing team. 7.Manages the performance of staff in achieving goals, providing coaching and other support as needed. Operations 1.Oversees program development to ensure the needs of families are being met. 2.Works with staff, site directors, center directors, and area managers to ensure that programs are maintaining enrollment capacity as determined by appropriate staffing and adherence to BGCA safety guidelines and NH Child Care Licensing rules. 3.Ensures that the organization's cultural DNA code is maintained and incorporated into everyday operations including evaluations and the acquisition of new programs and service sites. 4.Ensures all programs reflect the mission of the Boys and Girls Club, in terms of programming, appearance, safety, family relationships, and the organization's DEI policies. 5.Participates with the Executive Team in updating internal policies and procedures annually and as needed, as required by NH Child Care Licensing and Boys and Girls Club of America. 6.Collaborates with the Director of Operations to ensure that facilities are maintained in a condition that promotes efficiency, health, comfort, and safety for youth, families, and staff. Requirements • A bachelor's degree from an accredited college or university is required; a master's degree is preferred. • A minimum of five years of experience in operational/administrative management in a nonprofit agency. •Demonstrated experience in operations management and planning with previous experience overseeing human resources, day-to-day operations, agency policies and procedures, contracts, and risk management. •Thorough knowledge of the mission, objectives, policies, programs, and procedures of Boys Girls Club; the principles and practices of managing nonprofits; and resource development activities and sources of funding. •Depth of experience in successfully managing teams through supervision, recruiting, developing, and retaining personnel. •Strong communication skills, both verbal and written. •Ability to set clear goals, manage multiple tasks, and develop solutions to problems with limited supervision. •Proven ability to plan and implement effective operations. •Ability to establish and maintain effective working relationships with the Board of Directors, staff, community groups, and other related agencies. •Availability to travel as needed to events, fundraisers, and similar responsibilities that the COO must attend on nights and weekends. •Basic knowledge of asset management including financial resources and property. Physical Requirements/Work Environment Requires working under normal office working conditions with the exception of children's voices/noises during program times. Requires sedentary work including prolonged sitting and operation of general office equipment; lifting and/or pushing up to 50 lbs. required. Some after-hours are required during special events. Additional Expectations ·All candidates that are offered an employment opportunity with the Boys and Girls Clubs of Central New Hampshire must have a FBI fingerprint background check and submit to a background check through the State of NH Criminal Records Dept. and FirstAdvantage. Note: The State of NH Childcare Licensing Bureau may prohibit you from being employed by the Boys Girls Clubs of Central New Hampshire should there be a disqualifying finding on your criminal record. In addition, even if the State of NH reviews your records and allows you to work at the Club, we still reserve the right to determine your employment status. ·This organization has a zero-tolerance policy for abuse and will not tolerate mistreatment or abuse in its programs. Any mistreatment or abuse by an employee will result in disciplinary action, up to and including termination of employment and cooperation with law enforcement. Nice To Haves Please visit *************** to learn more about our organization. Benefits We offer an extensive benefits package. Benefits include: Health Insurance Dental Insurance Vision Insurance Disability Insurance Life Insurance Retirement (403B) Contribution Paid Time Off Professional Development Assistance/Tuition Reimbursement Child Care Program This job description is subject to change at the discretion of the Executive Director, Board, or organizational needs. The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. This is a salaried, exempt position. Employee-at-will; serves at the discretion of the Chief Executive Officer. To apply please submit a resume and cover letter outlining your experience and qualifications. About Us The Boys Girls Clubs of Central and Northern New Hampshire provides early learning, out-of-school time programs, summer day camps, and basketball leagues to 1200 youth weekly throughout the central and northern New Hampshire. Our mission is to inspire and enable all young people, especially those who most need us, to reach their full potential as productive, caring, and responsible citizens. We offer a safe place to belong, caring adult mentors and programs covering everything from academics and leadership development to physical fitness and healthy habits.
    $93k-142k yearly est. 4d ago
  • VP & Medical Director

    Travelers Insurance Company 4.4company rating

    President/chief executive officer job in Concord, NH

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $262,900.00 - $404,200.00 **Target Openings** 1 **What Is the Opportunity?** Lead the strategy and operations of Travelers Claim Medical initiatives focusing on how developments in the broader medical environment impact Property & Casualty product lines. This role will serve as a thought leader and help develop the following critical areas for Travelers: Develop strategies and direction to advance Travelers medical capabilities to keep Travelers at the leading edge of the P&C industry. Develop medical management strategies that help injured employees return to work as soon as medically appropriate. Ensure Travelers is prepared to incorporate new and emerging medical technology and practices into its strategies, practices and workflow where appropriate. Conduct research and analysis related to medical and healthcare trends. This includes the physical and psychological influences which can impact claim outcomes. Organize and coordinate Travelers' medical review functions. This includes interpreting Federal and State regulations and medical guidelines to establish medical review policies. Works in close collaboration with the Claim leaders and in partnership with other Medical and Pharmacy professionals. **What Will You Do?** + Provide overall program leadership as the organization's lead physician. Serve as the key enabler and facilitator for the Travelers medical strategies and represent the Travelers brand both internally and externally. + This position will oversee the following key areas: + Medical Claim Product Research, Strategy and Innovation: + Design and direct innovative, outcome focused strategies and business plans for medical related product development and enhancements. Strategies may influence design, marketing, best practices, system development, vendor management, policies and procedures and response to legislative and regulatory issues. + Conduct industry research and analysis related to medical, healthcare and group health trends and practices to keep Travelers at the leading edge of the P&C industry. + Partner with stakeholders to develop and design projects and proofs of concept to improve business results. + Stay connected to industry and relevant external bodies/associations to assess trends and coordinate Travelers medical position as appropriate. + Inform Product and Underwriting insights as appropriate to anticipate, respond to and manage trends. + Attend external forums representing Travelers. Function as a liaison and professional relations contact on a local and national level. + May provide input and support medical vendor strategies including vendor selection, negotiation and contracting. + Medical Direction and Oversight: + Participate in the design and development of organizational design and workflows that ensure effective implementation of medical strategies. + Oversee engagement of Regional Medical Directors, Medical Consortiums and other medical resources as appropriate. Train and evaluate physician and non-physician medical review personnel and activities. + Stay apprised of changes in medical technology and adjust review organizational design and workflows functions accordingly. + Interpret regulations, statutes and guidelines to establish medical policies as necessary. + Provide input into the investigation of new technology and the application for improving business process and increasing productivity. + Claim Practices & Support: + Provide Medical guidance, support and direction as needed to the Claim Field organization. + Provide input into to claim practices, marketing strategy and customer services as appropriate to anticipate, respond to and manage medical trends. + Partner with key stakeholders to assist in the review and monitoring of financial and qualitative operating results related to medical. Share accountability with business partners to achieve and sustain quality results. + Partner with other medical and pharmacy experts on the development and design of training strategies, programs and curriculum. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Understanding of healthcare systems including Hospital Services, Pharmacy and Group Health insurance + Strong background in Occupational Medicine + Background in pain management or orthopedics a plus + Understanding of the psychological factors in achieving optimal medical outcomes a plus + Experience leading major projects or transformational initiatives from inception through implementation + Management experience preferred + Proven ability to work in a team environment and collaborate on innovative projects + Demonstrated thought leadership + Strong research and project management skills + Ability to analyze business problems thoughtfully and draw conclusions in uncertain situations + Ability to communicate complex issues and connect with all levels of the organization + Direct and/or indirect leadership skills + Financial management and analysis skills **What is a Must Have?** + Licensed MD + 5 years clinical and utilization management experience + Certified by the American Board of Medical Specialties **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $262.9k-404.2k yearly 60d+ ago
  • Director of Workforce Management and Capacity Planning

    Datavant

    President/chief executive officer job in Concord, NH

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The Director of Workforce Management, Forecast Planning & Capacity will provide strategic leadership and long-term planning for all Payer WFM programs supporting multi-site, multi-channel and Global contact center operations. This leader will own the end-to-end forecasting, capacity planning, scheduling strategy, and workforce technology ecosystem to ensure the organization can meet service, efficiency, and growth objectives. The Director will oversee a high-performing team of leaders, analysts, and system SMEs responsible for developing proactive staffing models, building scalable workforce processes, and operationalizing automated and dynamic plans across phone, digital, and outsourced channels. This role will partner closely with Operations, Finance, HR, Technology, Inventory Management, and senior leadership to align workforce strategies to business goals, emerging customer demand, and evolving contact center capabilities. **You will:** _Strategic Leadership & Workforce Planning_ + Develop the enterprise workforce management vision, strategy, and operating model for forecasting, staffing, capacity planning, scheduling, and intraday management across all channels. + Create dynamic capacity models incorporating growth projections, seasonal and cyclical patterns, product roadmap changes, financial targets and personnel types for all retrieval methods. + Lead long-range forecasting development that leverages predictive analytics, advanced modeling, and scenario planning to support budget planning and operational readiness.Build dynamic staffing frameworks that respond to real-time volume trends and inventory shifts, enabling proactive decision-making and rapid load balancing. _Operational Excellence & Technology Ownership_ + Oversee the governance, optimization, and roadmap of WFM technology systems, including forecasting engines, scheduling platforms, outbound dialers, and real-time management tools. + Drive automation initiatives that reduce manual effort, streamline capacity workflows, and increase forecasting accuracy (e.g., machine learning-enabled models, automated campaign pacing, real-time dynamic intraday tools). _Business Partnership & Cross-Functional Alignment_ + Collaborate with Operations and Inventory leaders to align staffing strategies to operational needs, inventory flows, and priority work drivers. + Partner with Finance, Operations and HR to ensure workforce plans and staffing models align with budget expectations, headcount targets, and ROI frameworks. + Present workforce forecasts, business cases, and performance narratives to executive leadership, translating data into clear, actionable insights for decision-makers. _Team Leadership & Development_ + Lead, mentor, and develop a team of managers, supervisors, analysts, and system administrators responsible for forecasting, planning, scheduling, intraday actions, and telephony operations.Establish performance standards, KPIs, and continuous improvement programs across the WFM organization. + Create a culture of operational excellence, cross-training, and analytical rigor while ensuring succession planning and skill development across the team. _Performance Monitoring & Continuous Improvement_ + Oversee enterprise reporting of forecast accuracy, staffing adherence, capacity utilization, dialer performance, and service delivery metrics. + Identify gaps in performance, workflow inefficiencies, and control weaknesses while leading strategic initiatives to close those gaps. + Optimize vendor/BPO partner models, including capacity plans, performance SLAs, and volume allocation strategies. _Risk, Compliance & Governance_ + Ensure all outbound dialing activities and workforce processes comply with regulatory requirements, risk controls, and documented procedures.Partner with business stakeholders and risk teams to maintain accurate control inventories, workflows, and monitoring routines that support consistent internal and external control testing. **What you will bring to the table:** + Bachelor's Degree in Business, Operations, Analytics, or related field (Master's preferred), or equivalent experience. + 10-12+ years of progressive Workforce Management experience, including forecasting, capacity planning, scheduling, and real-time management in a multi-channel contact center environment. + 5+ years of leadership experience managing large, multi-layered WFM teams (managers, analysts, supervisors, administrators). + Demonstrated expertise in Director-level strategic planning, including enterprise forecasting models, long-range capacity planning, budget alignment, and scenario modeling. + Advanced analytical capability, including experience developing automated forecasting models, predictive analytics, or machine learning-supported planning tools. + Proven experience overseeing large-scale telephony and outbound dialing platforms (NICE/CXOne, RingCentral, Genesys, or equivalent), including campaign strategy and system performance optimization.Strong knowledge of WFM platforms, telephony routing systems, and dialer technologies, with a focus on automation and scalability. + Exceptional business acumen, with the ability to translate data insights into strategic recommendations for senior executives. + Strong understanding of complex inventory management and how inventory flows impact capacity demand, dialing strategy, and operational performance. + Advanced proficiency in SQL, analytics tools (PowerBI, Tableau), and Excel, with the ability to build and direct analytical frameworks. + Experience working with outsourced contact centers, including staffing governance, productivity metrics, and performance management. + Deep knowledge of call center KPIs, workforce optimization methods, and operational workflows. + Outstanding communication abilities, with experience presenting to executives, leading cross-functional workstreams, and influencing strategic decisions. \#LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is: $167,000-$208,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $167k-208k yearly 6d ago
  • VP - Observability and Monitoring

    Situsamc

    President/chief executive officer job in Concord, NH

    SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! This role is responsible for the design, implementation, and maintenance of the monitoring solutions that ensure the reliability, performance, and security of our systems and applications. This role is an expert in observability tools, log analysis, and performance monitoring that is used to provide insights and improve system resilience. Essential Job Functions: + Develop, implement, and maintain monitoring and observability solutions across our cloud environments. + Setting up monitoring systems with meticulous attention to detail and analyzing data to ensure accuracy and reliability. + Design dashboards, alerts, and automated responses to detect and resolve performance bottlenecks, outages, and security threats. + Collaborate with DevOps, SRE, and software development teams to integrate observability best practices into CI/CD pipelines. + Optimize logging, tracing, and metrics collections to improve visibility and troubleshooting capabilities. + Implement anomaly detection and predictive analytics to proactively prevent incidents. + Develop and maintain documentation, best practices, and training materials for observability tools and processes. + Within the context of the monitoring program, tune alerting and escalations to reduce false positives and non-actionable alerting and to escalate high-impact issues. + Collaborate with other professionals to map out a long-term vision and champion it through to fruition. + Stay up to date with the latest trends and tools in observability and monitoring; evaluate for potential adoption. + Other tasks as assigned by manager. Qualifications/ Requirements: + Bachelor's degree in computer science, information systems, or a related technical field or equivalent combination of education and experience + Minimum of 8+ years of industry and/or relevant experience, typically with 2+ years in an AVP level role or external equivalent + Must have experience and Proficiency in Monitoring Tools: CloudWatch/AWS XRay and synthetic monitoring tools to monitor system performance and health. + Understanding of Observability Concepts: Knowledge of the "three pillars of observability;" - metrics, logs, and traces - and how to use them to gain insights into system behavior. + Data Analysis and Visualization: Ability to analyze telemetry data and create visualizations to identify trends and anomalies. + Programming Skills: Proficiency in scripting languages: Python, Bash, or PowerShell for automation and custom monitoring solutions. + Experience with Cloud Platforms cloud services (AWS) and their monitoring tools. + Experience in working with DevOps and agile methodologies. + Proficient in developing and maintaining technical documentation, runbooks, and procedures. + Knowledge of ITIL concepts and principles. + Strong analytical skills and ability to troubleshoot and resolve complex issues. + Strong written and verbal communication; ability to communicate technical information effectively to both technical and non-technical stakeholders. + Demonstrated ability to work closely with development, operations, and security teams to ensure comprehensive observability coverage. + Meticulous in setting up monitoring systems and analyzing data to ensure accuracy and reliability. \#LI-AS1 #LI-Remote Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $110,000.00 - $170,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision (****************************************************************************************************** SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************
    $110k-170k yearly 60d ago
  • Business Unit Director

    Amphenol TCS

    President/chief executive officer job in Nashua, NH

    Job Description Business Unit Director - CBS Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. We have design, sales, and manufacturing locations globally and are currently seeking a Business Unit Director to lead a customer-focused segment of our Cable Backplane Business Unit. High speed cable backplane systems enable most of the world's IT and datacom; including leading the way for the AI/ML revolution; and require some of the most advanced manufacturing technologies, and highest levels of precision, in the engineering world. These challenges require the most creative, technical minds, and ultimately provide the most rewarding experience for an employee. Assigned to a specific, OEM, Tier 1 strategic account, the Business Unit Director will be responsible for the full ownership of the customer within the Cable Backplane Business Unit. This role operates in a matrixed organization to drive Engineering, Product Management, Marketing, NPI, Operations, Finance, Program Management, and Quality with the goal of providing a world-class customer experience. Reporting into the Business Unit General Manager, the BUD will set the strategic direction for a specific customer, drive business development, ensure operational excellence, and foster a high-performance culture across a geographically dispersed team of indirect reports. RESPONSIBILITIES: For a specific customer, lead a matrixed team within the business, indirectly managing Manufacturing, Engineering, Sales/Marketing, Finance, and Operations teams to meet customer needs and influence product roadmaps Account P&L ownership (revenue exceeding $100M per year); leading cost improvement initiatives, pricing negotiations and related contracts, inventory management, etc. Collaborate closely with Product Management team to ensure customers are receiving the right solutions at the right time Work with engineering and operations for execution to deliver world class, high performing customer solutions Partner with Quality organization to ensure any issues are resolved in a timely manner, ensuring customer satisfaction at all stages Work with the Product team to define and execute the customer-specific strategic roadmap for product development, market expansion, and operational efficiency Own the customer relationship end-to-end, supporting the front-end of the business Establish and monitor KPIs to drive accountability, performance, and continuous improvement across all departments Cultivate a customer-first mindset by engaging directly with key customers and channel partners to strengthen relationships and identify growth opportunities Champion cross-functional collaboration to ensure timely and successful product launches aligned with customer needs Influence and operate within the broader High Speed Products Group, pulling in sister business unit stakeholders where relevant to expand the opportunity funnel Represent the business unit in executive and corporate reviews, ensuring alignment with broader organizational goals Ensure compliance with corporate policies and support enterprise-wide initiatives QUALIFICATIONS: Bachelor's degree in Engineering; advanced degree preferred 10+ years of senior leadership experience, including customer facing experience in a manufacturing or industrial environment Industry and customer knowledge of Telecom/Datacom market segments (Mobile Networks, Storage, Servers, Routers, Switches, etc.) Well organized and comfortable working in a matrixed environment with ability to communicate effectively with cross functional, geographically dispersed and culturally diverse marketing, engineering, quality and manufacturing teams, vendors and customers Proven track record in strategic planning, operational leadership, market development, and financial management Exceptional leadership, communication, and organizational skills Strong analytical and problem-solving capabilities with a bias for action Ability to inspire and lead cross-functional teams toward ambitious goals Willingness and ability to travel domestically and internationally up to 40%
    $101k-147k yearly est. 21d ago
  • Director of Community Management

    Blue Castle Agency

    President/chief executive officer job in Exeter, NH

    Job Description COMMUNITY ASSOCIATION MANAGER (HOA Manager) OVERVIEWOur client is looking for a dynamic Director of Community Management to join their expanding team. In this position, you will be responsible for aligning Community Managers with the mission and strategic vision of the company. You will be collaborating and communicating with employees, boards, vendors, attorneys, and residents. WHAT YOU'LL DO Responsible for client retention and satisfaction. Responsible for staff planning, decision-making, facilitating and process improvement. Provides regular performance feedback, develops subordinates' skills and encourages growth. Delegates work assignments, gives authority to work independently, sets expectations and monitors delegated activities. Advise team members and clients on financial strategies and other financial decisions Ability to review and assess clients' assets, liabilities and overall financial conditions Ability to effectively manage teams Develop RFP and Scope of works for projects Assist Board of Directors with action items and to do-lists Attend and Conduct Board of Director meetings Quality control supervision over all manager activities WHY YOU MATTER Dedication to Your Residents - working to exceed their expectations and maintain the association to the company's high standards Dedication to the Vision - striving to exceed expectations, always being a team player, and persisting until the job is done. Dedication to Your Team - you roll up your sleeves and assist team members-no job is “above/below your pay grade” WHAT IT TAKES 4-6 years' experience managing single-family communities and condominium associations Strategic thinking and visionary leadership Ability to motivate a workforce Ability to build and maintain relationships Effective management and delegation Effective decision-making skills PR and Presentation skills Understand a multi-faceted business operation Negotiation skills Creative problem solving and conflict resolution Strong financial acumen Ability to deliver 5-star customer service to the Board and the residents Strong analytical and critical thinking skills Must be proficient with Microsoft Excel Excellent written and verbal communication skills
    $88k-166k yearly est. 14d ago
  • Vice President, Partnerships

    Rightworks

    President/chief executive officer job in Nashua, NH

    Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms, SMBs and technology companies. Thousands of Firms and SMBs count on us to run their business every day. We have a great team, we're growing fast and have a winning culture based on innovation, teamwork, and mutual respect. Job Overview The Vice President of Partnerships is a senior executive responsible for developing and executing a comprehensive partner ecosystem strategy that accelerates growth through indirect sales channels, consulting alliances, and technology partnerships. This role oversees the identification, development, and management of strategic relationships that expand market reach, enhance solution offerings, and drive revenue through joint go-to-market initiatives. The ideal candidate is a visionary leader with deep experience building scalable partner programs across multiple partner types-resellers, systems integrators, consulting firms, and technology platforms. They will collaborate cross-functionally with sales, marketing, product, and customer success teams to ensure partner success, alignment with corporate objectives/strategy, and measurable business impact. This is a hybrid position, with 3 days per week in our Nashua, NH headquarters. Responsibilities Strategic Leadership & Partner Ecosystem Development Develop and execute a global partnership strategy that supports company growth through indirect sales, consulting, and technology partners. Identify, negotiate, and structure strategic relationships with channel resellers, systems integrators, consulting firms, and technology alliances. Build and maintain a diversified partner portfolio that enhances market coverage and drives joint value creation. Establish clear goals, KPIs, and governance models for partner engagement, enablement, and performance tracking. Indirect Sales & Channel Growth Lead the design and execution of programs that empower channel partners to sell, implement, and support company offerings. Create and manage partner incentive structures, sales enablement resources, and joint go-to-market (GTM) initiatives. Collaborate with the sales organization to forecast, measure, and drive revenue from indirect channels. Consulting & Alliance Partnerships Develop strategic relationships with global and regional consulting firms to expand co-delivery, co-marketing, and joint solution offerings. Drive collaborative initiatives that enhance customer outcomes and strengthen the company's presence in key industries and verticals. Partner with consulting organizations to integrate the company's products and services into their delivery models. Technology Partnerships & Integrations Establish and nurture partnerships with complementary technology providers to enhance interoperability, expand solution capabilities, and strengthen competitive differentiation. Oversee the development of joint product integrations, co-marketing campaigns, and ecosystem-based customer solutions. Work closely with product management and engineering to prioritize technology alliances that drive innovation and customer value. Leadership & Team Development Build and lead a high-performing partnerships team across business development, partner marketing, and partner operations. Foster a collaborative, metrics-driven culture of accountability and excellence. Represent the partnership organization at executive and industry forums, demonstrating thought leadership and strengthening brand reputation. Performance Management & Forecasting Lead quarterly and annual forecasting for all partner-sourced and partner-influenced pipelines. Partner with finance and sales operations to build scalable revenue models and forecasting tools. Monitor performance against targets and identify opportunities to optimize growth through data analysis. Partner Recruitment & Onboarding Identify and recruit new partners aligned with the company's strategic priorities and growth objectives. Establish a structured partner recruitment process, including qualification criteria, pipeline management, and onboarding workflows. Collaborate with marketing and sales to develop compelling partner value propositions and co-marketing campaigns that attract top-tier partners. Requirements Bachelor's degree in business (MBA preferred). 10+ years of progressive experience in partnerships, business development, or channel leadership roles, preferably within the technology or consulting sectors. (MBA preferred) Proven experience developing and executing successful channel sales strategies, building and managing partner ecosystems, and consistently exceeding revenue targets. Deep understanding of partner business models (reseller, referral, OEM, integration, and strategic alliances). Demonstrated success in developing and scaling indirect sales and partnership ecosystems. Strong leadership skills with the ability to manage, motivate, and influence both internal and external partner teams. Demonstrated success in creating a collaborative and high-accountability culture. In-depth understanding of the accounting software landscape, including familiarity with key players, trends, and regulatory issues affecting the industry. Knowledge of accounting firms is desirable. Strong negotiation and relationship-building skills. Excellent communication, presentation, and interpersonal skills. Proficiency in CRM software (Salesforce preferred) and other sales tools. Strong analytical skills and the ability to leverage data to drive decisions. Ability to see the big picture, forecast trends, and align channel strategies with broader business goals. Focus on results and achieving sales objectives while maintaining quality and partner satisfaction. Ability to influence and drive consensus among internal teams and external partners. Ability to adjust strategies quickly based on market dynamics, customer feedback, and evolving business needs. Ability to travel as required (up to 30% of the time). Eligibility Requirements This role is open to US Citizens or permanent residents authorized to work in the United States. Rightworks LLC is unable to offer visa sponsorship. Due to specific state regulations, we are unable to accept applications from residents of California, Hawaii, or Alaska. Relocation will not be offered for this position. Benefits To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company-paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer flexible PTO, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing paid volunteer time off. We are proud to be an Equal Opportunity Employer!
    $113k-168k yearly est. Auto-Apply 60d+ ago
  • Company Managing Director

    Cayuse Holdings

    President/chief executive officer job in Concord, NH

    **Primary Focus** The Company Managing Director (CMD) is the P&L owner for the company, with primary focus on growing profitable and high client satisfaction business. Working closely with the Cayuse Government Operations leadership team, the CMD will lead in the definition of the strategy, annual plans and delivery excellence for all contracts held by the company. This includes overseeing the P&L to deliver annual commitments to Cayuse stakeholders. In addition, the CMD will also work closely with, Federal Portfolio Leads, Business Development, Service Line Managing Directors and Client Account Leads as they perform their roles and identify opportunities. The CMD will manage a team of Cayuse employees to oversee all contracts and client relationships. The CMD will maintain thorough knowledge and understanding of client contracts, deliverables, business practices and oversight of all negotiations related to business opportunities. All duties and responsibilities performed in accordance with the Core Values of Cayuse. **Responsibilities** **Job Responsibilities** + Lead growth initiatives throughout the company + Ensure company contractual obligations are achieved. + Establish and maintain client relationships through frequent interactions, focusing on becoming a trusted advisor to their government mission. + Capture requests from Clients (through various Cayuse client-facing personnel or through the Opportunity Management processes + Maintaining thorough subject knowledge and understanding of operational capabilities, processes, and technology + Develop long-term relationships with federal government personnel to leverage Cayuse's small business and diversity certifications. + Lead or assist in preparing client proposals, if necessary, outlining the information, including pricing, specifications, delivery logistics + Provide industry specific information to current and prospective clients to promote understanding of products and services. + Identify opportunities to grow accounts in revenue and profitability by soliciting new contracts and by coordinating timely and comprehensive responses to new business inquiries. + Prepare management reports as required. + Understands how to navigate various government procurement processes to find (mine) relevant information leading to opportunity recognition and evaluation. + Analyzing performance and recommending opportunities for improvement; providing status reports to senior management + Addressing problems through risk management and contingency planning, presenting solutions and/or options + Planning for strategic growth of capacity and capability within the company + Understands Cayuse capabilities/offerings and how they provide value to clients. + Ability to make the right call regarding opportunities and their applicability to Cayuse's capabilities and client alignment. Knowing when to escalate opportunities to the next level. + Ability to be flexible and work in a problem-solving environment. + Outstanding work habits and dedication to Cayuse and its success + Ability to work in an evolving environment, maintaining focus and understanding of company objectives. + Reporting on critical project status, risks, escalations, and achievements + Continually working with client to build partnerships and identify opportunities. + Plans work and reports status periodically; Meets commitments. + Other duties as assigned. **Qualifications** **Minimum Job Skills and Qualifications** + Four-year degree in Government Relations, Business Administration, Information Technology Management, Finance/Accounting or equivalent + Minimum ten years in federal government environment or government consulting business, with strong business operations, sales support, or systems development/technology experience, and with a focus on serving clients or constituents in complex business or governance environments. + Preferably a member of a federally recognized American Indian Tribe, ideally a member of the Confederated Tribes of the Umatilla Indian Reservation, or of Native Hawaiian ancestry. + Good understanding of technology and how it enables business processes in a federal government environment, as evidenced by experience with software development, citizen support services, and federal agency functional areas. + Demonstrated working knowledge with federal entities and how to manage and excel in that environment. + Ability to attain a Top-Secret security clearance. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Proficient knowledge of Microsoft Excel, WORD, PowerPoint + Ability to navigate opportunities relevant to Cayuse's capabilities. + Must analyze problems and provides focused and appropriate solutions. + Ability to accurately and timely complete required documentation to close a deal. + Strong work habits and a dedicated self-starter. + Ability to manage a diverse workforce and help them succeed as a team and as individuals. + Excellent written and verbal communication skills, including ability to interact effectively with all levels throughout Company organization. + Ability to communicate well with others, both orally and in writing + Contributes to the accomplishments of team objectives; works collaboratively as a team member towards solutions; solicits input from other team members, demonstrates respect for the ideas and opinions of others, employs trust and openness. + Requires personal initiative, persistence, and the ability to work with little supervision. + Requires the ability to maintain complete confidentiality. + Shall have the requisite skills, expertise, and experience to perform the requirements of each task. + Must be extremely detail-oriented and well organized. **Reports to:** Executive Managing Director, Cayuse Government Operations or other as assigned. **Working Conditions** + Professional office environment. + Must be physically and mentally able to perform duties while standing for extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **Affirmative Action/EEO Statement:** _Cayuse embraces diversity and equal opportunity in a serious way. We celebrate diversity and are committed to creating and building a team that represents a variety of backgrounds, perspectives, and skills. Cayuse, and all of its subsidiaries, are proud to be an equal opportunity workplace and are an affirmative action employer_ _._ **Pay Range** USD $160,000.00 - USD $160,000.00 /Yr. Submit a Referral (************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103880_ **Category** _Management_ **Position Type** _Full-Time Salary Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $160k yearly 3d ago
  • Executive Director, Medical Affairs Strategy Excellence & Operations

    Otsuka America Pharmaceutical Inc. 4.9company rating

    President/chief executive officer job in Concord, NH

    As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $245.5k yearly 59d ago
  • Vice President, Chief Architect

    Pagerduty 3.8company rating

    President/chief executive officer job in Concord, NH

    PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. We are looking for a technologist and proven leader that is equally passionate about large scale distributed systems and leveraging architecture as a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and learning sets us up for success. You will be expected to participate in customer facing and industry engagements that yield input into our technology vision and strategy. You will report to the CTO and play a key role in working across the Engineering and Product organizations to drive alignment on design patterns, standardization and best practices to support the business.. If you are technical, creative, future focused, and excited about fostering an environment amongst our teams that helps create avenues for success and learning, then this is a great opportunity for you. **PagerDuty's Vision for Architecture** We believe sound architecture oriented thinking can help teams produce great products that deliver value and delight our customers. Striving for creative, pragmatic, and high quality enables us to deliver faster to market and maintain our brand promise of reliability. **How You Impact Our Vision:** + Lead technology strategy that influences across multiple products, teams, and geographies + Driving and promoting reliability engineering strategy and best practices + Lead design reviews to ensure scalable and reliable systems + Stay close to technology with a hands on approach + Be future focused by incorporating corporate strategy, customer needs, industry trends, and technology together + Actively participate across engineering, product and corporate strategy teams that not only result in successful outcomes for our customers but also in operational excellence + Act as coach and mentor to our Staff+ engineers + Promote a culture of creativity, learning, and collective success resulting in a technology and architecture roadmap that delivers on business outcomes + Bring a pragmatic approach to technology driven decisions and investments + Ability to participate quickly in teams at both architecture design and implementation **Requirements:** + Demonstrated experience in a similar role and capacity with distributed systems operating in cloud environments + Strong leadership skills that showcases by leading through influence across functional and organization boundaries + Experience in driving architecture throughout a product portfolio across a diverse technology organization + Experience in establishing, driving, standardizing reliability engineering practices + Excellent communications skills to engage with both business and technical audiences + Proven track record of innovative, creative, and results driven outcomes + Extensive experience with architecting and developing large scale distributed systems and developing enterprise level technology roadmaps + Experience with cloud platforms (e.g., AWS, Azure, or GCP) + Experience working with team members across various geographies + Experience in evaluating talent and products in mergers and acquisitions **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.
    $126k-169k yearly est. 60d+ ago
  • VP/Director of Operations

    Blue Castle Agency

    President/chief executive officer job in Manchester, NH

    Job Description VP/DIRECTOR OF OPERATIONS Our client is currently seeking a VP/Director of Operations to oversee and lead property teams to achieve top-tier financial, operational, and resident satisfaction outcomes. This role involves shaping strategies for sales, marketing, financial performance, and service across multifamily residential properties within the region. The Vice President will collaborate with various stakeholders to develop and implement company policies and initiatives while maintaining the client-owner relationship for each property. WHAT YOU'LL DO Responsible for ensuring property teams are managing, communicating, and in compliance of all Fair Housing and EPA laws and regulations as well as government programs. Lead Regional Managers in implementing effective sales, marketing, and occupancy strategies. Conduct market analysis and respond to changing market conditions. Manage key performance indicators like Net Collected Rent (NCR), Net Operating Income (NOI), and occupancy rates. Provide guidance on vendor selection and expense management. Oversee property maintenance, ensuring safety and cleanliness standards are met. Lead teams through emergency situations and insurance claims processes. Assist with company-wide projects and property acquisitions/dispositions. WHY YOU MATTER Create a motivating environment for your team to excel Provide coaching and development opportunities for team members Manage performance through regular feedback and growth plans Engage in meaningful conversations to make residents feel at home Take responsibility for solving customer problems and ensuring satisfaction Actively contribute to maintaining the community's excellence WHAT IT TAKES 8+ years of relevant experience Strong leadership and motivational skills, with the ability to manage complex customer and employee situations. Previous sales experience with a strong sales aptitude. Proficiency in Multifamily software such as AppFolio, Entrata, RealPage, Rent Manager, Yardi Voyager, etc. Proficiency in Microsoft Office Suite (Word, Excel, SharePoint, Outlook). Valid driver's license, vehicle, and insurance required. Excellent communication skills in reading, writing, and speaking English.
    $106k-175k yearly est. 5d ago
  • Director, Revenue Cycle Management

    Cardinal Health 4.4company rating

    President/chief executive officer job in Concord, NH

    **About Navista** At Navista, our mission is to empower community oncology practices to deliver patient-centered cancer care. Navista, a Cardinal Health company, is an oncology practice alliance co-created with oncologists and practice leaders that offers advanced support services and technology to help practices remain independent and thrive. True to our name, our experienced team is passionate about helping oncology practices navigate the future. **About the Revenue Cycle Team** The Director of Revenue Cycle for Radiation Oncology is responsible for overseeing all billing, collections, and accounts receivable (AR) operations specific to oncology services. This role ensures timely and accurate claim submission, protects reimbursement, and minimizes AR delays that could impact financial performance. The position requires strategic leadership, operational excellence, and collaboration across clinical, operations, and financial teams while spearheading the development and adoption of new technologies, ensuring scalability and compliance across systems. This role reports to the VP of the Revenue Cycle Management team. **Responsibilities** + Lead end-to-end revenue cycle operations for radiation oncology and imaging, including charge capture, coding, billing, and collections + Ensure all oncology-related claims are submitted accurately and within payer timelines to prevent denials and delays + Support change management with team to build a best-in-class RCM culture + Develop and implement strategies to safeguard reimbursement, including proactive AR management and payer follow-up + Collaborate with operations, clinical, and financial teams to ensure alignment on reimbursement protocols and compliance + Monitor KPIs such as days in AR, clean claim rate, denial trends, and reimbursement turnaround + Drive continuous process improvement and technology optimization to enhance revenue integrity and operational efficiency + Lead and mentor a team of RCM professionals, fostering a culture of accountability, collaboration, and excellence **Qualifications** + Bachelor's degree in healthcare administration, Business, Finance, or related field, preferred + Minimum of 7 years of progressive experience in revenue cycle management, with at least 5 years in radiation oncology preferred + Deep understanding of radiation oncology billing and coding + Proven track record of managing AR and improving financial performance in a healthcare setting + Strong knowledge of payer regulations, compliance standards, and reimbursement methodologies + Experience with oncology-specific EMRs and billing systems (e.g., ARIA, Centricity) + Excellent analytical, communication, and leadership skills + Ability to work cross-functionally and influence stakeholders across clinical, financial, and operational domains + Travel: Up to 10%. **Anticipated salary range** : $105,600 - $178,750 **Bonus eligible** : Yes **Benefits** : Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close** : 1/9/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $105.6k-178.8k yearly 19d ago

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